Skip to main content
Beginning of main content
4.1 out of 5

"On arrival the staff, although nice and polite was not welcoming and during stay rarely broke a smile. The building was very clean and the ladies clea ... " More

By a verified traveller on Thu 16 May 2019

Enter dates to see availability

Room, 1 Double Bed

Bed Count 1 Full Bed Maximum Occupancy 2 Max
€70* Per night/room 5 Apr - 6 Apr

Twin Room, 2 Single Beds

Bed Count 2 Twin Beds Maximum Occupancy 2 Max

Premium Room, 1 King Bed

Bed Count 1 King Bed Maximum Occupancy 2 Max

Standard Room, Multiple Beds (Standard)

Bed Count 1 Full Bed Maximum Occupancy 3 Max

Family Room, 2 Single Beds, Accessible

Bed Count 2 Twin Beds Maximum Occupancy 3 Max

Hotel Description

During your stay at ibis Krakow Stare Miasto, you're just a quick walk from Royal Road. Features include free WiFi in public areas, plus a restaurant and a bar. This property offers pet-friendly amenities, such as food and water bowls.

  • Free WiFi
  • Grab something to eat at the restaurant or stop for a drink at the bar/lounge
  • Full breakfast served daily for a fee
  • Self-parking available for a fee
  • Services include dry cleaning/laundry, tour or ticket assistance and luggage storage
  • On-site recreation includes bicycles to rent
  • Within a 15-minute walk of Kraków Barbican and Main Market Square
  • Pets welcome for a fee
  • Pet-friendly amenities are available, including food and water bowls

ibis Krakow Stare Miasto ratings based on 7 Verified Reviews

Review Summary
4.1 out of 5 4.0 out of 5.0
Room cleanliness 4.5 out of 5.0
Service & staff 4.5 out of 5.0
Room comfort 4.0 out of 5.0
Hotel condition 4.0 out of 5.0

Guest reviews for ibis Krakow Stare Miasto

Everyone (5) Family (2)
4 out of 5
On arrival the staff, although nice and polite was not welcoming and during stay rarely broke a smile. The building was very clean and the ladies cleaning the rooms were very pleasant. The food was nice but some what over priced. However, despite this, the accommodation was easily accessed by all the main services and only a short walk to the Old Town.

Posted by on 16 May 2019

Was this review helpful to you?
Comment from Hotel Management

17 May 2019 by Przemek

Dear Guest, Many thanks for posting your comments. We appreciate all feedback very much and the team and I look forward to welcoming you back at ibis Krakow Old Town. Kind regards, Przemyslaw Dzialanski

4 out of 5
The staff we great and nothing was too much trouble, they changed rooms for us as a more suitable room was available when we arrived, booked taxis and transfers for us. Breakfast was basic but enough choice of hot and cold food and drink to fill up on for the day ahead and the staff were always cleaning up and topping up on food. The only thing missing was a kettle in the room, but not the end of the world and bottles of water were supplied.

Posted by on 29 Mar 2019

Was this review helpful to you?
Comment from Hotel Management

2 Apr 2019 by Przemek

I’m so glad that you had an enjoyable time during your stay at ibis Krakow Stare Miasto. I hope we can welcome you back to the property in the near future. Przemyslaw Dzialanski

4 out of 5

Hotel staff

The staff of thus hotel were extremely professional in their approch to us , moreover , there overall friendly and warmth was possibly the best I have received at any hotel.

Posted by , from northern ireland on 22 Jan 2018

Was this review helpful to you?
4 out of 5

Ideal for a city break.

Very close to the train station and a short walk to the Old Town. Being so close to the station did not cause us any problems with noise in the room, we kept our windows closed as the weather was so warm we took advantage of the air conditioning. The staff were very helpful and the room was clean. Bottles of water were left by the maids. Oh, not mentioned on their website - there was a hairdryer in the bathroom. Only minor thing was that there wasn't a plug socket near a mirror for my hair straightners! We didn't use the restaurant as there are plenty of places to eat nearby. Would stay again if visiting Krakow.

Posted by , from Manchester on 16 Sep 2017

Was this review helpful to you?
4 out of 5

Posted by on 8 Aug 2019

Was this review helpful to you?
Comment from Hotel Management

14 Aug 2019 by Przemek

Thank you for your high note. Przemyslaw Dzialanski

4 out of 5
Hotel is very nice and it's perfectly situated near the shopping mall and railway station. It was easy to get to the old town and other places from the hotel. Room was small but nice and clean.Breakfast must be bought seperately and it's quite expensive but it was good and I was content with it. I was travelling with my child and everything worked perfectly. Near the hotel is a small market and great cafe Nero and amazing Bobby burger. Krakow is very lovely city and if I ever go back I'd probably book the same hotel.

Posted by , from Helsinki on 10 Apr 2018

Was this review helpful to you?
5 out of 5

Great experience close to the old town

Nice hotel, very confortable and clean, close to the old town and the main railway station. Very cheap if you look at the quality of the service. The staff was really helpful and gave us a lot of advice. I would really recommend a stay at this hotel!

Posted by , from Yverdon, CH on 18 Aug 2017

Was this review helpful to you?

Property Features

There's a restaurant on site. You can enjoy a drink at the bar/lounge. WiFi is free in public spaces. Tour or ticket assistance, multilingual staff, and a garden are also featured at ibis Krakow Stare Miasto. For a fee, parking is available. This 3-star Kraków hotel is smoke free.

  • 135 guestrooms or units
  • Conference rooms
  • Breakfast available (surcharge)
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Staff members are multilingual
  • Storage area for luggage
  • Front desk safe
  • Tour and ticket information
  • Garden
  • Newspapers in lobby (free)
  • Television in lobby
  • ATM
  • Lift
  • No smoking on site
  • Bar or lounge
  • Dining venue

Family Friendly Amenities

  • Family property
  • Free WiFi
  • Soundproofed rooms
  • Laundry facilities
  • Arcade/game room
  • Free cots/infant beds

Internet

Available in all rooms: Free WiFi

Available in some public areas: Free WiFi

Parking

Self parking (surcharge)

Transport

  • Train station: Kraków Główny Station (1 km / 0.6 mi)
  • Parking: Self parking available for a surcharge

Room Amenities

Ibis Krakow Stare Miasto offers 135 air-conditioned accommodations with a safe and complimentary bottles of water. LCD televisions come with satellite channels. Bathrooms include a shower and hairdryers. Guests can surf the web using complimentary wireless Internet access. Business-friendly amenities include desks and telephones. An iron/ironing board, change of towels and change of bedsheets can be requested. Housekeeping is provided on a daily basis.

  • LCD television
  • Satellite channels
  • Shower
  • Cots (free)
  • Housekeeping (daily)
  • Hairdryer
  • Safe
  • Telephone
  • Iron and ironing board available
  • Desk
  • Sound-insulated rooms
  • Air conditioning
  • Ensuite bathroom
  • Change of towels (on request)
  • Change of bedsheets (on request)

Food & Drink

For a fee, guests can enjoy full breakfast on weekdays from 6:30 AM to 10:00 AM and at the weekend from 6:30 AM to 11:00 AM.

Ibis Kitchen – This restaurant serves lunch and dinner.

Nearby Activities

The recreational activities listed below are available either on-site or nearby; fees may apply.

  • Bicycle rentals on site

Accessibility

If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.

  • Braille or raised signage
  • Wheelchair accessible parking

Hotel Policies

Check-in

  • Check-in time starts at 3:00 PM
  • Check-in time ends at noon
  • Minimum check-in age is: 18

Special check-in instructions:

Front desk staff will greet guests on arrival.

Front desk staff will greet guests on arrival.

Check-out

  • Check-out by noon

Payment types

Children and extra beds

  • Children are welcome.
  • Kids stay free! One child 12 years old or younger stays free when using existing bedding.
  • Rollaway/extra beds are not available.
  • Free cots (infant beds)!

Pet Policy

  • Pets: PLN 20 per pet, per day
  • Food and water bowls are available Service animals are exempt from fees.

Policies

Extra-person charges may apply and vary depending on property policy

Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed

This property accepts credit cards, debit cards and cash

Safety features at this property include a fire extinguisher, a smoke detector, a security system and a first aid kit

This property affirms that it follows the cleaning and disinfection practices of ALLSAFE (Accor Hotels)

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. This property accepts Visa, Mastercard, American Express, Diners Club, JCB International, debit cards and cash. For guests' safety, the property includes a fire extinguisher, a smoke detector, a security system and a first aid kit in all accommodation. This property affirms that it follows the cleaning and disinfection practices of ALLSAFE (Accor Hotels) guidelines.

  • One child stays free
  • Service animals are allowed
  • Service animals are exempt from fees/restrictions
  • Humane animal treatment
  • Sustainability/community reinvestment (10% revenue or more)
  • Comprehensive recycling policy
  • Bed sheets and towels are washed at a temperature of at least 60°C/140°F
  • Commonly-touched surfaces are cleaned with disinfectant
  • Property confirms they are implementing guest safety measures
  • Property is cleaned with disinfectant
  • Staff wears personal protective equipment
  • Security system
  • Shield between guests and staff in main contact areas
  • Guests are provided with free hand sanitiser
  • Staffed front desk
  • Children stay free - maximum age 12
  • Social distancing measures are in place
  • No rollaway/extra beds available
  • Property follows a brand or regulatory agency's sanitisation guidelines ALLSAFE (Accor Hotels)
  • Property confirms they are implementing enhanced cleaning measures
  • Smoke detector
  • Individually-wrapped food options are available
  • Children stay free
  • Individually-wrapped food options are available for breakfast
  • Individually-wrapped food options are available through room service
  • Debit cards
  • Gap period enforced between guest stays - 24 hours

Fees

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for full breakfast: from approximately PLN 55 for adults and from PLN 25 for children
  • Self-parking fee: PLN 65 per day
  • Pet fee: PLN 20 per pet, per day
  • Service animals are exempt from fees

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • ibis Krakow Stare Miasto
  • ibis Stare Miasto
  • ibis Stare Miasto Hotel
  • ibis Stare Miasto Hotel Krakow
  • Krakow ibis
  • ibis Krakow Stare Miasto Hotel
  • ibis Krakow Stare Miasto Hotel
  • ibis Krakow Stare Miasto Kraków
  • ibis Krakow Stare Miasto Hotel Kraków

You should know

  • One child aged 12 years old or younger stays free in the same room as the parent or guardian when using existing bedding.
url importing http://www.ebookers.ie/Kraków-Hotels-ibis-Krakow-Stare-Miasto.h5045725-p2.Hotel-Reviews?rm1=a2&
There was an error importing /Kraków-Hotels-ibis-Krakow-Stare-Miasto.h5045725-p2.Hotel-Reviews?rm1=a2&, error: javax.servlet.jsp.JspTagException: 301 http://www.ebookers.ie/Kraków-Hotels-ibis-Krakow-Stare-Miasto.h5045725-p2.Hotel-Reviews?rm1=a2&
*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.