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Turowka Hotel & Spa

4.0 star property

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Experience the charm of a traditional European hotel with a prominent clock tower.
Swim and unwind in our spacious pool area surrounded by a high ceiling and large windows offering a view of the lush surroundings.
Indulge in a variety of sweet and savory options at our self-service buffet.
Enjoy a game of pool in this stylish room with a pool table at its center.
Stunning building with a central clock tower, surrounded by lush greenery and a beautifully manicured lawn.

Reviews

9.4 out of 10
Exceptional

Popular amenities

  • Bar
  • Hot tub
  • Room service

Explore the area

Map
Ul. Zeromskiego 1, Wieliczka, Lesser Poland, 32-020
  • Wieliczka Salt Mine
    ‪9 min walk‬
  • Oskar Schindler Factory
    ‪15 min drive‬
  • Main Market Square
    ‪18 min drive‬
  • Kraków (KRK-John Paul II - Balice)
    ‪20 min drive‬

Room options

View all photos for Double Room

Relax in this classic room with a large bed, two nightstands, and a comfortable seating area.

Double Room

9.4 out of 10
Exceptional
(9 reviews)
  • 21 sq m
  • Sleeps 3
  • 1 Queen Bed

View all photos for Single Room

Relax in a cozy space with a neatly made bed, a small table, and a framed picture on the wall.

Single Room

  • 19 sq m
  • Sleeps 1
  • 1 Twin Bed

View all photos for Twin Room

Control the view with this elegant window blind mechanism.

Twin Room

9.6 out of 10
Exceptional
(4 reviews)
  • 21 sq m
  • Sleeps 3
  • 2 Twin Beds

View all photos for Superior Room

Relax in this stylish room with a large bed, two bedside tables, and a TV on a stand, surrounded by a potted plant and a window with curtains.

Superior Room

9.0 out of 10
Wonderful
(2 reviews)
  • 24 sq m
  • Sleeps 2
  • 2 Twin Beds OR 1 Queen Bed

View all photos for Family Room

Classic hotel room with a large mirror, wooden desk, and comfortable seating area.

Family Room

8.0 out of 10
Very good
(4 reviews)
  • 35 sq m
  • Sleeps 4
  • 1 Double Bed OR 2 Twin Beds

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About this property

Turowka Hotel & Spa

Family-friendly hotel with a full-service spa connected to a shopping center in Wieliczka
This smoke-free hotel features a full-service spa, an indoor pool, and a restaurant. Self parking is free. Additionally, a bar/lounge, a snack bar/deli, and a sauna are onsite.
Turowka Hotel & Spa offers 53 accommodations with minibars and safes. LCD televisions come with satellite channels. Bathrooms include bathrobes, slippers, bidets, and complimentary toiletries.

This Wieliczka hotel provides complimentary wired Internet access. Business-friendly amenities include desks, complimentary weekday newspapers, and phones. Additionally, rooms include complimentary bottled water and hair dryers. A nightly turndown service is provided and housekeeping is offered daily. Amenities available on request include hypo-allergenic bedding.

An indoor pool, a children's pool, and a hot tub are on site. Other recreational amenities include a sauna.
Guests can pamper themselves with a trip to the onsite spa, which has 3 treatment rooms. Services include deep-tissue massages, hot stone massages, Swedish massages, and facials. The spa is equipped with a hot tub and a steam room. A variety of treatment therapies are provided, including aromatherapy, Ayurvedic, and hydrotherapy. Children under 16 years old are not allowed in the spa without adult supervision.
With your stay at Turowka Hotel & Spa, you're connected to a shopping center and just a quick walk from Wieliczka Salt Mine. Free self parking, a full-service spa, and an indoor pool are available.
  • Free wired Internet
  • Free self parking
  • Enjoy Polish cuisine and garden views while dining at Turowka
  • Buffet breakfast served daily for a fee
  • Take a swim in the indoor pool or soak in the hot tub
  • Treat yourself to Swedish massages, hydrotherapy, or facials at the spa
  • Services include babysitting, supervised childcare, and dry cleaning/laundry
  • Onsite recreation includes a steam room and a sauna
  • Just a 1-minute drive from Wieliczka Salt Mine and 14 minutes from Main Market Square
  • Airport, train station, and shopping center shuttle service available for a fee
Turowka Hotel & Spa offers its guests a full-service spa, an indoor pool, and a hot tub. There's a restaurant on site, as well as a coffee shop/cafe and a snack bar/deli. You can enjoy a drink at the bar/lounge.

A business center and meeting rooms are available. Event space at this hotel measures 3972 square feet (369 square meters) and includes a conference center. A children's pool, a sauna, and spa services are also featured at the family-friendly Turowka Hotel & Spa. An airport shuttle (available 24 hours), a theme park shuttle, and a train station drop-off service are available for a fee. Limited free parking is available on a first-come, first-served basis.

This 4-star Wieliczka hotel is smoke free.

For a fee, guests can enjoy buffet breakfast daily from 7 AM to 10:30 AM.
Turowka - Overlooking the garden, this restaurant specializes in Polish cuisine and serves breakfast, brunch, lunch, and dinner. Guests can enjoy alfresco dining (weather permitting). A children's menu is available.
24-hour room service is available.

Languages

Belarusian, English, Italian, Polish, Russian, Ukrainian

Property amenities

Internet

  • Available in all rooms: Free wired internet

Parking and transport

  • 24-hour return airport shuttle (surcharge)
  • Train station pick-up and drop-off shuttle (surcharge)
  • Shopping centre shuttle (surcharge)
  • Theme park shuttle (surcharge)
  • Free uncovered self parking on site
  • Limited on-site parking
  • Wheelchair-accessible parking available

Food and drink

  • Daily buffet breakfast available 7 AM to 10:30 AM for a fee: PLN 59 per person
  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant
  • Snack bar/deli

Restaurants on site

  • Turowka

Things to do

  • Billiards/pool table
  • Children's pool
  • Full-service spa
  • Hot tub
  • Indoor pool
  • Sauna
  • Steam room

Family friendly

  • Children's pool
  • In-room babysitting
  • Indoor pool
  • Laundry facilities
  • Snack bar/deli
  • Soundproofed rooms
  • Supervised activities for children (surcharge)

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Gift shop/newsstand
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Tour and ticket assistance
  • Turndown service
  • Wedding services

Business services

  • Business centre
  • Conference centre (3,972 square foot of space)
  • Meeting rooms

Outdoors

  • Barbecue grill
  • Garden
  • Picnic area
  • Pool loungers
  • Terrace

Full-service spa

  • 3 treatment rooms
  • Aromatherapy
  • Ayurvedic treatments
  • Body scrubs
  • Deep-tissue massages
  • Facials
  • Hot stone massages
  • Hot tub
  • Hydrotherapy
  • Prenatal massages
  • Steam room
  • Swedish massages

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 1 accessible parking space
  • Lift
  • Stair-free path to entrance
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business centre
  • Wheelchair-accessible parking
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant

More

  • 1 building
  • 3 floors
  • Banquet hall
  • Built in 1812
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided
  • Hypo-allergenic bedding

Bathroom

  • Bidet
  • Dressing gowns
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Slippers
  • Towels provided

Entertainment

  • LCD TV with cable/satellite channels

Food and drink

  • 24-hour room service
  • Free bottled water
  • Minibar

More

  • Air conditioning (climate-controlled)
  • Desk
  • Free weekday newspapers
  • Iron/ironing board
  • Phone
  • Safe
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 2:00 PM; Check-in end time: anytime
Contactless check-in available
Minimum check-in age: 18

Check-out

Check-out before 11 AM
Contactless check-out available

Special check-in instructions

This property offers transfers from the airport and train station (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival at the property

Renovations and closures

The following facilities are closed seasonally each year. They will be closed from March 14 to March 15:
  • Hot tub
  • Swimming pool

Access methods

Staffed front desk

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.
  • Kids stay free! Children 4 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are available for PLN 120.0 per day.
  • Cribs (infant beds) are available for PLN 45.0 per day.

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: approximately PLN 59 per person
  • Airport shuttle fee: PLN 130.00 per vehicle (one-way)
  • Crib (infant bed) fee: PLN 45.0 per day
  • Rollaway bed fee: PLN 120.0 per day

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Guests must contact this property in advance to reserve rollaway/extra beds
This property accepts credit cards and cash
Cashless transactions are available
Safety features at this property include a smoke detector and a security system
Turowka Hotel & Spa offers transfers from the airport and train station (fees may apply). Please contact the property at the number on the booking confirmation with your arrival details prior to travel. Front desk staff will greet guests on arrival at the property.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • Reservations are needed for massage services and spa treatments. For reservations, contact the hotel before arrival using the contact information on the booking confirmation.
  • Children 4 years old and younger stay free in the same room as the parent or guardian when using existing bedding.

Property is also known as

Turowka
Turowka Hotel
Turowka Hotel Wieliczka
Turowka Wieliczka
Turowka Hotel Spa
Turowka Hotel & Spa Hotel
Turowka Hotel & Spa Wieliczka
Turowka Hotel & Spa Hotel Wieliczka

Turowka Hotel & Spa Reviews

Reviews

9.4

Exceptional

Rating 10 - Excellent. 243 out of 350 reviews
Rating 8 - Good. 88 out of 350 reviews
Rating 6 - Okay. 14 out of 350 reviews
Rating 4 - Poor. 3 out of 350 reviews
Rating 2 - Terrible. 2 out of 350 reviews

9.6/10

Cleanliness

9.4/10

Staff & service

9.2/10

Amenities

9.2/10

Property conditions & facilities

9.2/10

Eco-friendliness

Reviews

10/10 Excellent

Kimberly

Stayed 4 nights in Apr 2025

10/10 Excellent

Jolanta

Travelled with family, Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We traveled with 2 toddlers.. it was not easy but they made the experience amazing! They had the cribs ready before we even arrived! The room was very big and clean. The staff was very friendly and so understanding about the little people. Ohhh and i must mention the bed!!! It was made of the softest sheets i have ever slept on. With the perfect firmness. I highly suggest you stay here!
Stayed 1 night in Mar 2025

10/10 Excellent

Peter

Stayed 2 nights in Dec 2024

10/10 Excellent

Jayne

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Nov 2024

10/10 Excellent

Jayne

Stayed 1 night in Nov 2024

10/10 Excellent

Jerry, Mount Juliet

Stayed 1 night in Oct 2024

8/10 Good

Daniel

Stayed 4 nights in Sep 2024

10/10 Excellent

Andrzej

Stayed 1 night in Oct 2024

10/10 Excellent

Bozena

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent
Stayed 1 night in Aug 2024

10/10 Excellent

Robert

Liked: Cleanliness, staff & service
Very lovely stay. Staff was friendly. Spa was ok, but pool and hot tub were nice. Room was a little dated. TV reception was spotty, but again staff was wonderful!!
Stayed 1 night in Aug 2024

10/10 Excellent

Corinne

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Amazing place! Such a great value. We loved our stay!
Stayed 1 night in Jul 2024

10/10 Excellent

Irene

Stayed 2 nights in Jul 2024

10/10 Excellent

Ales

Stayed 1 night in Jul 2024

10/10 Excellent

Lukasz, Shotton

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Amazing hotel, breakfast very tasty
Stayed 1 night in Jun 2024

10/10 Excellent

Maciej

Stayed 5 nights in Jun 2024

8/10 Good

Dean

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in May 2024

10/10 Excellent

Barry

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Fairly small hotel close to a railway station with two trains an hour to Krakow and the airport, very close to the salt mine visitor attraction. Excellent cafe / restaurant with good variety on menu and good prices. Traditional spacious room. Lovely little swimming pool with sauna / steam room / salt room.
Stayed 3 nights in May 2024

10/10 Excellent

Conrad

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This is an excellent hotel, with friendly helpful staff. The rooms are large, clean and with comfy beds, although the pillows are rather odd and could be improved upon. Good sized bathroom with large enclosed shower with hairdryer and toiletries provided. Plenty of parking, very accessible if driving from the Airport, just a few minutes walk from the Salt Mine too. The swimming pool and jacuzzi was superb, but sadly we didn't get a chance to test the sauna. The breakfast was extensive and all very tasty although a few more cereal options would have been nice. We dined in on one occasion and the Pork Medallions were excellent as was my Beef Burger. The area around the hotel was very quiet and safe and there is a 24 hour McDonalds which we needed arriving late on a Sunday night. Overall, an excellent choice of hotel and one that I would happily recommend without question. Thank you to the staff at Turowka Hotel & Spa for making us so welcome.
Stayed 2 nights in Mar 2024

10/10 Excellent

Andrzej

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Dec 2023

8/10 Good

Nikolay

Stayed 1 night in Oct 2023

10/10 Excellent

Kayla

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
.
Stayed 9 nights in Oct 2023

10/10 Excellent

dawn

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Faultless - Wonderful stay

Excellent location for Salt mine tours, small but lovely spa. Immaculately clean, friendly staff who are all very accommodating to requests . Food was delicious. Beds comfy - nice balcony. Yes it is out of Krakow but there are trains and Ubers were only £8 Overall Excellent value for money hotel. Thank you for a great stay!
Stayed 3 nights in Sep 2023

10/10 Excellent

Bryan, Eastvale

Travelled with family
Liked: Staff & service, property conditions & facilities
Nice older but clean hotel
Stayed 1 night in Sep 2023

6/10 Okay

Anna

Business traveller
Disliked: Staff & service

good but a bit old -fashioned

The room was a bit old-fashioned. I had problem with the light and the service was not privided during my 2-day stay. There is o enough electrical contact in the bathroom.
Stayed 2 nights in Sep 2023

8/10 Good

Maciej

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Sep 2023