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Vienna House by Wyndham Andel's Cracow

4.0 star property
VIP Access

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Photo gallery for Vienna House by Wyndham Andel's Cracow

Exterior
Terrace/patio
Daily buffet breakfast for a fee
Exterior
Point of interest

Reviews

9.4 out of 10
Exceptional

Popular amenities

  • Spa
  • Pet-friendly
  • Free Wi-Fi
  • Restaurant
  • Air-conditioning
  • Gym

Explore the area

View in a map
Ul. Pawia 3, Kraków, Lesser Poland, 31-154
  • Place, Main Market Square
    ‪9 min walk‬
  • Place, St. Mary's Basilica
    ‪9 min walk‬
  • Place, Cloth Hall
    ‪11 min walk‬
  • Airport, Kraków (KRK-John Paul II - Balice)
    ‪34 min drive‬
VIP Access
Curated for quality and service, VIP Access stays consistently receive our highest guest ratings.
  • Expect exceptional service
  • Extra savings and perks for BONUS+ members
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Room options

View all photos for Superior Twin Room

Premium bedding, in-room safe, desk, laptop workspace

Superior Twin Room

  • Sleeps 2
  • Free Wi-Fi

View all photos for Junior Suite

Premium bedding, in-room safe, desk, laptop workspace

Junior Suite

  • Sleeps 4
  • Free Wi-Fi

View all photos for Room, Accessible

Room, Accessible

Room, Accessible

8.0 out of 10
Very good
(1 review)
  • 25 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Double Bed
  • Free Wi-Fi

View all photos for Deluxe Double Room

Deluxe Double Room

Deluxe Double Room

9.6 out of 10
Exceptional
(8 reviews)
  • 25 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 Double Bed
  • Free Wi-Fi

View all photos for Junior Suite

Premium bedding, in-room safe, desk, laptop workspace

Junior Suite

10.0 out of 10
Exceptional
(1 review)
  • 46 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 Double Bed and 1 Double Sofa Bed
  • Free Wi-Fi

View all photos for Suite

Premium bedding, in-room safe, desk, laptop workspace

Suite

10.0 out of 10
Exceptional
(2 reviews)
  • 48 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 Double Bed
  • Free Wi-Fi

View all photos for Superior Double Room

Superior Double Room

Superior Double Room

9.4 out of 10
Exceptional
(39 reviews)
  • 22 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 Double Bed
  • Free Wi-Fi

View all photos for Superior Twin Room

Superior Twin Room

Superior Twin Room

9.4 out of 10
Exceptional
(15 reviews)
  • 25 sq m
  • 1 bedroom
  • Sleeps 3
  • 2 Single Beds
  • Free Wi-Fi

View all photos for Standard Double Room

Premium bedding, in-room safe, desk, laptop workspace

Standard Double Room

  • Sleeps 2
  • Free Wi-Fi

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About this property

Vienna House by Wyndham Andel's Cracow

Along with a restaurant, this smoke-free hotel has a fitness center and a bar/lounge. WiFi in public areas is free. Additionally, a snack bar/deli, a sauna, and a conference center are onsite. Housekeeping is available on request.
Vienna House by Wyndham Andel's Cracow offers 159 accommodations with safes and complimentary bottled water. Beds feature premium bedding. Televisions come with satellite channels and pay movies. Bathrooms include showers, complimentary toiletries, and hair dryers.

This Kraków hotel provides complimentary wired and wireless Internet access, with a WiFi speed of 100+ Mbps (good for 1–2 people or up to 6 devices). Business-friendly amenities include desks and phones. Change of towels and change of bedsheets can be requested. A nightly turndown service is provided and housekeeping is offered daily.

Recreational amenities at the hotel include a sauna and a fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

Guests can pamper themselves by indulging in the onsite spa services. Services include massages.
Vienna House by Wyndham Andel's Cracow's great location gets high marks from our customers. During your stay, you're just a quick walk from Main Market Square. Free WiFi in public areas, a restaurant, and a gym are available. This property offers pet-friendly amenities like food and water bowls.
  • Free WiFi (speed: 100+ Mbps (good for 1–2 people or up to 6 devices))
  • Enjoy a bite to eat at Restaurant Mavericks, a theme restaurant that serves Californian cuisine
  • Buffet breakfast served daily for a fee
  • Self parking available for a fee
  • Services include dry cleaning/laundry, a concierge, and tour or ticket assistance
  • Onsite recreation includes a gym and a sauna
  • Guests have great things to say about the location and the helpful staff
  • Just a 4-minute walk from Kraków Barbican and 9 minutes by foot from Main Market Square
  • Airport and local-area shuttle service available for a fee
  • Cats and dogs welcome for a fee (restrictions apply)
  • Pet-friendly amenities are available, including food and water bowls
Vienna House by Wyndham Andel's Cracow offers its guests a sauna and a fitness center. There's a restaurant on site, as well as a snack bar/deli. You can enjoy a drink at the bar/lounge. A computer station is on site and WiFi is free in public spaces.

A business center, 6 meeting rooms, and limo/town car service are available. Event space at this hotel measures 4736 square feet (440 square meters) and includes a conference center. Spa services, a terrace, and multilingual staff are also featured at the business-friendly Vienna House by Wyndham Andel's Cracow. An area shuttle within 100 meters and an airport shuttle (available 24 hours) are available for a fee. Limited parking is available for a fee and is offered on a first-come, first-served basis.

This 4-star Kraków hotel is smoke free.

For a fee, guests can enjoy buffet breakfast on weekdays from 6:30 AM to 10:30 AM and on weekends from 7:00 AM to 11:00 AM.
Restaurant Mavericks - This theme restaurant specializes in Californian cuisine and serves breakfast and dinner.
Bar Smok - Onsite bar. Open daily.
Room service (during limited hours) is available.

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • In-room WiFi speed: 100+ Mbps (good for 1–2 people or up to 6 devices)
  • Available in some public areas: Free WiFi

Parking and transport

  • Electric car charging station on site
  • Height restrictions apply for on-site parking
  • 24-hour return airport shuttle (surcharge)
  • Area shuttle (surcharge) up to 100 metres
  • Limo/town car service
  • Onsite parking available only on request
  • Covered parking on site (PLN 120 per day)
  • Limited on-site self parking

Food and drink

  • Buffet breakfast available for a fee 6:30 AM to 10:30 AM on weekdays and 7:00 AM to 11:00 AM on weekends; PLN 90 for adults and PLN 90 for children
  • A bar/lounge
  • A restaurant
  • Snack bar/deli

Restaurants on site

  • Bar Smok
  • Restaurant Mavericks

Things to do

  • Bicycle storage
  • Bicycles
  • Gym
  • Sauna
  • Shopping centre

Family friendly

  • Cot (surcharge)
  • Laundry facilities
  • Rollaway/extra bed (surcharge)
  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Water dispenser

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Tour and ticket assistance
  • Turndown service

Business services

  • 6 meeting rooms
  • Business centre
  • Computer station
  • Conference centre (4,736 square foot of space)

Outdoors

  • Terrace

Spa

  • Massage
  • Spa services

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Braille/raised signage
  • High-pile carpet in room
  • Lift (300 centimetre wide door)
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible lounge
  • Wheelchair-accessible restaurant

More

  • 5 floors
  • At least 80% lighting from LEDs
  • At least 80% of food locally-sourced
  • Ballroom
  • Banquet hall
  • Biodegradable drinking straws available
  • Comprehensive food waste policy
  • Comprehensive recycling policy
  • Double-glazed windows
  • Eco-friendly cleaning products used
  • Local artist showcase
  • Local culture and ecosystem education
  • Locally-owned and organised tours and activities
  • No plastic coffee stirrers
  • No plastic drinking straws
  • No plastic soft drink bottles
  • No plastic water bottles
  • Reusable cups
  • Reusable tableware
  • Smoke-free property
  • Vegan dining options
  • Vegetarian breakfast available
  • Vegetarian dining options

Room amenities

Bedroom

  • Cot (surcharge)
  • Premium bedding
  • Rollaway/extra bed (surcharge)

Bathroom

  • Free toiletries
  • Hair dryer
  • Shower
  • Towels provided

Entertainment

  • Pay films
  • TV with cable/satellite channels

Food and drink

  • Free bottled water
  • Limited room service

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Energy-saving switches in guestrooms
  • Laptop workspace
  • LED lighting
  • Phone
  • Recycling
  • Safe
  • Soundproofed rooms
  • Water-efficient showers
  • Water-efficient toilets

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: midnight
Early check-in subject to availability
Early check-in is available for a fee
Contactless check-in available
Late check-in subject to availability
Minimum check-in age: 16

Check-out

Check-out before 11:00 AM
Contactless check-out available
Late check-out subject to availability
A late check-out fee will be charged
Express check-out available

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); to arrange pick-up, guests must contact the property 72 hours prior to arrival, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • Pets: PLN 100 per accommodation, per day
  • Only dogs and cats are allowed
  • Maximum 2 (weight limit: 22 lbs per pet)
  • Pets cannot be left unattended
  • Food and water bowls are available
  • Restrictions apply
  • For more information, you can reach out to the property at the number on the booking confirmation
  • Service animals are exempt from fees

Children and extra beds

  • Children are welcome.
  • Kids stay free! One child 7 years old or younger stays free when using existing bedding.
  • Rollaway/extra beds are available for PLN 250.0 per day.
  • Cribs (infant beds) are available for PLN 250.0 per day.

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: approximately PLN 90 for adults and PLN 90 for children
  • Airport shuttle fee: PLN 150 per vehicle (one-way, maximum occupancy 3)
  • Covered self parking fee: PLN 120 per day
  • Pet fee: PLN 100 per accommodation, per day
  • Service animals are exempt from fees
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)
  • Crib (infant bed) fee: PLN 250.0 per day
  • Rollaway bed fee: PLN 250.0 per day

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Guests must contact this property in advance to reserve onsite parking
This property accepts credit cards, debit cards, and cash
This property uses some wind energy
Noise-free guestrooms cannot be guaranteed
Safety features at this property include a fire extinguisher, a smoke detector, a security system, and a first aid kit
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
Vienna House by Wyndham Andel's Cracow offers transfers from the airport (fees may apply). Please contact the property at the number on the booking confirmation 72 hours prior to arrival with your arrival details. Front desk staff will greet guests on arrival at the property.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • Reservations are needed for massage services and spa treatments. For reservations, contact the hotel before arrival using the contact information on the booking confirmation.
  • One child 7 years old or younger stays free in the same room as the parent or guardian when using existing bedding.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • To make arrangements to bring your pet, contact the property directly at the number on your booking confirmation (please see the Fees section for related charges).

Property is also known as

Vienna House Andel's Cracow Krakow
andel's Vienna House Cracow Hotel Krakow
andel's Vienna House Cracow Hotel
andel's Vienna House Cracow Krakow
andel's Vienna House Cracow
andel's by Vienna House Cracow
Vienna House Andel's Cracow Hotel Krakow
Vienna House Andel's Cracow Hotel
Vienna House Andel’s Cracow

Vienna House by Wyndham Andel's Cracow Reviews

Reviews

9.4

Exceptional

Rating 10 - Excellent. 749 out of 1002 reviews
Rating 8 - Good. 217 out of 1002 reviews
Rating 6 - Okay. 22 out of 1002 reviews
Rating 4 - Poor. 7 out of 1002 reviews
Rating 2 - Terrible. 7 out of 1002 reviews

9.6/10

Cleanliness

9.4/10

Staff & service

9.2/10

Amenities

9.4/10

Property conditions & facilities

Reviews

Verified

10/10 Excellent

Chris

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great hotel and location. Lovely room, great bed and good breakfast. Definitely stay again.
Stayed 4 nights in Mar 2026
Verified

10/10 Excellent

Anna

Liked: Cleanliness, staff & service, amenities
Excellent, great service, very polite receptionists, perfect location, good price, delicious, varied breakfasts.
Stayed 1 night in Feb 2026
Verified

10/10 Excellent

Annette

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean room, kind staff, we had everything we needed.
Stayed 7 nights in Feb 2026
Verified

10/10 Excellent

Laura

Liked: Cleanliness, staff & service, amenities
Great location, clean and modern. Would definitely stay here again
Stayed 3 nights in Feb 2026
Verified

10/10 Excellent

Joir

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful hotel, nice and clean and in great location. The staff are very helpful and Breakfast was nice too. Def I would recommend
Stayed 3 nights in Feb 2026
Verified

10/10 Excellent

Alba

Liked: Cleanliness, amenities, property conditions & facilities
Excellent location, good quality price and clean rooms
Stayed 4 nights in Dec 2025
Verified

10/10 Excellent

Jesús

Liked: Cleanliness, amenities, property conditions & facilities
Staff very good, amazing breakfast
Stayed 2 nights in Dec 2025
Verified

10/10 Excellent

Abigail

Liked: Cleanliness, staff & service, amenities
Clean room. Great location. Friendly staff!
Stayed 2 nights in Jan 2026
Verified

10/10 Excellent

Claire

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Only there for a short time and got an upgrade.
Stayed 1 night in Feb 2026
Verified

8/10 Good

Helen

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Large shopping centre next door
Stayed 3 nights in Mar 2026
Verified

10/10 Excellent

Fanos

Liked: Cleanliness, staff & service, amenities
Great location next door to the train station & shipping mall. Clean and modern rooms. Friendly staff. Nice bar in the hotel open till late every night. Would stay again.
Stayed 2 nights in Jan 2026
Verified

10/10 Excellent

Graeme

Liked: Cleanliness, staff & service, property conditions & facilities
Lovely hotel well situated for the main railway station and the sights of Krakow. Hotel is modern and well kept. Breakfast was typical of european mainland breakfasts. A few hot options and plenty continental style choice. Perfectly adequate and decent quality. We would definitely stay here again if we return to the city in the future.
Stayed 3 nights in Feb 2026
Verified

10/10 Excellent

Callum

Liked: Cleanliness, amenities, property conditions & facilities
Clean and warm
Stayed 3 nights in Jan 2026
Verified

10/10 Excellent

Kim

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice hotel close to old town
Stayed 1 night in Aug 2025
Verified

10/10 Excellent

Iona

Liked: Cleanliness, staff & service, amenities
Second time staying and is now my go to hotel when visiting beautiful Krakow. The staff are beyond kind and helpful and are really what makes this hotel what it is. Fantastic location! Faultless
Stayed 4 nights in Dec 2025
Verified

10/10 Excellent

Agnes

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Close to the train station and the sites.
Stayed 3 nights in Oct 2025
Verified

10/10 Excellent

Shalom

Liked: Cleanliness, staff & service, amenities
Great location best service
Stayed 3 nights in Oct 2025
Verified

10/10 Excellent

graham

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Lovely hotel easy to get to from airport & very central to getting round krakow .Room was lovely very clean with everything you needed .Had a lovely meal via room service on first night & very good price .Was very quiet to although was very central .Another plus was the superb shopping centre literally 100 yards away .Would highly recommend thank you
Stayed 3 nights in Jan 2026
Verified

10/10 Excellent

Joyce

Liked: Cleanliness, staff & service, amenities
Great location near the station. Adjacent to a shopping centre and short walk to the old town. Clean and comfortable room. Great bar with friendly and helpful staff. Great buffet breakfast which lots of choice.
Stayed 2 nights in Nov 2025
Verified

10/10 Excellent

Jessica

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Breakfast was fresh and kept topped up, really tasty. Staff were friendly. Everything was clean. Great location walkable to the Old Town. Individual duvet covers on the double bed.
Stayed 2 nights in Dec 2025
Verified

8/10 Good

a

Liked: Cleanliness, staff & service, amenities
Beautiful hotel in a great location, rooms are amazing, big bathroom ,Loved the bar but prices are what let it down ,far too expensive.
Stayed 4 nights in Dec 2025
Verified

8/10 Good

Roy

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Friendly staff. Quick check in. The room was clean, had a kettle and free tea/coffee. The bath room was a good size with a bath which was nice. Could have done with some drawers. Breakfast was tasty with a good selection.
Stayed 4 nights in Jan 2026
Verified

10/10 Excellent

Mike

Liked: Cleanliness, staff & service, property conditions & facilities
Great location and great hotel.
Stayed 2 nights in Nov 2024
Verified

10/10 Excellent

ALICE

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff were excellent Espically the reception staff who helped me in many ways to find places
Stayed 5 nights in Oct 2025
Verified

8/10 Good

Kurt

Liked: Cleanliness, amenities, property conditions & facilities
Clean room, nice and modern.
Stayed 3 nights in Dec 2025