Holiday Inn Express Luzern - Kriens by IHG

3.0 star property

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Free buffet breakfast on weekdays
Exterior
Property amenity
Exterior
Exterior

Reviews

8.8 out of 10
Excellent

Popular amenities

  • Pet-friendly
  • Free Wi-Fi
  • Restaurant
  • Gym
  • Parking available

Explore the area

View in a map
Am Mattenhof 16, Kriens, LU, 6010
  • Place, Messe Luzern
    ‪3 min walk‬
  • Place, Chapel Bridge
    ‪4 min drive‬
  • Place, Lucerne Town Hall
    ‪5 min drive‬

Room options

Standard Room (with Free Breakfast)

9.4 out of 10
Exceptional
(3 reviews)
  • Sleeps 1
  • 1 Double Bed OR 2 Single Beds
  • Free Wi-Fi

Standard Room, 1 Queen Bed with Sofa bed (Free Breakfast)

7.0 out of 10
Good
(4 reviews)
  • Sleeps 3
  • 1 Queen Bed and 1 Double Sofa Bed
  • Free Wi-Fi

Standard Room, 1 Queen Bed (Free Breakfast)

9.2 out of 10
Wonderful
(26 reviews)
  • Sleeps 2
  • 1 Queen Bed
  • Free Wi-Fi

Standard Room, 1 Queen Bed, Accessible (Free Breakfast)

8.0 out of 10
Very good
(2 reviews)
  • Sleeps 2
  • 1 Queen Bed
  • Free Wi-Fi

Standard Room, 2 Single Beds (Pet Friendly, Free Breakfast)

8.0 out of 10
Very good
(11 reviews)
  • Sleeps 2
  • 2 Single Beds
  • Free Wi-Fi

Suite, 1 Double Bed with Sofa bed, Mountain View (Free Breakfast)

9.6 out of 10
Exceptional
(5 reviews)
  • 1 bedroom
  • Sleeps 4
  • 1 Double Bed and 1 Double Sofa Bed
  • Free Wi-Fi

Similar properties

About this property

Holiday Inn Express Luzern - Kriens by IHG

A restaurant, a 24-hour fitness center, and a bar/lounge are available at this smoke-free hotel. Free weekday breakfast and free WiFi in public areas are also provided. Additionally, a snack bar/deli, self parking, and a business center are onsite.
Holiday Inn Express Luzern - Kriens by IHG offers 160 accommodations with coffee/tea makers and hair dryers. A pillow menu is available. Smart televisions come with premium satellite channels.

Bathrooms include showers and complimentary toiletries. Guests can surf the web using the complimentary wireless Internet access. Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Housekeeping is provided daily.

Recreational amenities at the hotel include a 24-hour fitness center.
Our customers tell us they can't get enough of the helpful staff at Holiday Inn Express Luzern - Kriens by IHG. During your stay, you're just a quick walk from Messe Luzern. Free breakfast, free WiFi in public areas, and a restaurant are available.
  • Free buffet breakfast served on weekdays
  • Free WiFi
  • Grab something to eat at the restaurant or stop for a drink at the bar/lounge
  • Self parking available for a fee
  • Amenities include a front-desk safe, a business center, and 3 meeting rooms
  • Onsite recreation includes a 24-hour gym
  • Just a 5-minute drive from KKL Lucerne and a few minutes from Chapel Bridge
  • Cats and dogs welcome for a fee (restrictions apply)
There's a restaurant on site, as well as a snack bar/deli. You can enjoy a drink at the bar/lounge. Free breakfast is served on weekdays. A computer station is on site and WiFi is free in public spaces.

A business center and 3 meeting rooms are available. A 24-hour fitness center, a terrace, and a vending machine are also featured at Holiday Inn Express Luzern - Kriens by IHG. Limited parking is available for a fee and is offered on a first-come, first-served basis.

This 3-star Kriens hotel is smoke free.

Guests are served free buffet breakfast on weekdays from 6:30 AM to 9:30 AM.
Lobby Lounge Restaurant & - This lobby lounge serves breakfast, lunch, and dinner. Guests can enjoy drinks at the bar.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Height restrictions apply for on-site parking
  • 24-hour offsite parking (CHF 25 per night)
  • Covered parking on site (CHF 25 per night)
  • Limited on-site self parking
  • Wheelchair-accessible parking available

Food and drink

  • Free buffet breakfast available on weekdays 6:30 AM to 9:30 AM
  • A bar/lounge
  • A restaurant
  • Snack bar/deli

Restaurants on site

  • Lobby Lounge Restaurant &

Things to do

  • 24-hour gym
  • TV in common areas

Family friendly

  • In-room sofa bed
  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Luggage storage
  • Safe at front desk
  • Vending machine

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff

Business services

  • 3 meeting rooms
  • Business centre
  • Computer station

Outdoors

  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Grab bar in shower
  • Handrails in stairways
  • Lift
  • Portable shower seat
  • Stair-free path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business centre
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant

More

  • 5 floors
  • Banquet hall
  • Smoking not allowed

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Pillow menu
  • Sofa bed

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Shower
  • Towels provided

Entertainment

  • Smart TV with premium satellite channels

Food and drink

  • Coffee/tea maker
  • Electric kettle

More

  • Connecting rooms available
  • Heating
  • Iron/ironing board
  • Phone
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: midnight
Contactless check-in available
Minimum check-in age: 18

Check-out

Check-out before 11 AM
Contactless check-out available
Late check-out subject to availability
A late check-out fee will be charged

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools
Guests booked in breakfast included rate plans receive breakfast for up to 2 adults who are sharing a guestroom. Breakfast fees apply for additional guests.

Access methods

Staffed front desk

Pets

  • Pets: CHF 15 per pet, per night
  • Only dogs and cats are allowed
  • Maximum 2 pets
  • Certain rooms only, restrictions apply
  • You can request a pet-friendly room by reaching out to the property at the number on the booking confirmation
  • Service animals are exempt from fees

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Cribs (infant beds) are not available.

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • A tax is imposed by the city: CHF 2.50 per person, per night
  • Resort fee: CHF 1.40 per person, per night

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Covered self parking fee: CHF 25 per night
  • Nearby parking fee: CHF 25 per night(164 ft away; open 24 hours)
  • Pet fee: CHF 15 per pet, per night
  • Service animals are exempt from fees
  • Late check-out is available for a fee (subject to availability)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Safety features at this property include a fire extinguisher, a smoke detector, and a first aid kit
This property affirms that it follows the cleaning and disinfection practices of Clean Promise (IHG)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Front desk staff will greet guests on arrival at the property.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • Registered guests are the only ones allowed to be in guestrooms.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • Pets are welcome in certain rooms only; other restrictions apply (please see the Fees section for related charges). To make arrangements for your pet, contact the property directly at the number on your booking confirmation.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

National rating

Hotelstars Union assigns an official star rating for properties in Switzerland. This property is rated 3 stars.

Property is also known as

Holiday Inn Express Luzern Kriens Hotel
Holiday Inn Express Luzern Kriens
Inn Express Luzern Kriens
Holiday Inn Express Luzern
Express Luzern Kriens By Ihg
Holiday Inn Express Luzern Kriens
Holiday Inn Express Luzern Kriens by IHG
Holiday Inn Express Luzern Kriens an IHG Hotel
Holiday Inn Express Luzern - Kriens by IHG Hotel
Holiday Inn Express Luzern - Kriens by IHG Kriens
Holiday Inn Express Luzern - Kriens by IHG Hotel Kriens

Holiday Inn Express Luzern - Kriens by IHG Reviews

Reviews

8.8

Excellent

Rating 10 - Excellent. 355 out of 626 reviews
Rating 8 - Good. 201 out of 626 reviews
Rating 6 - Okay. 42 out of 626 reviews
Rating 4 - Poor. 18 out of 626 reviews
Rating 2 - Terrible. 10 out of 626 reviews

9.4/10

Cleanliness

9.0/10

Staff & service

8.8/10

Amenities

9.2/10

Property conditions & facilities

Reviews

Verified

10/10 Excellent

DAI JIN

Liked: Cleanliness, staff & service, property conditions & facilities
Very economical place
Stayed 2 nights in Feb 2026
Verified

10/10 Excellent

Milagros

Liked: Cleanliness, amenities, property conditions & facilities
excellent area everything closed, clean and very good breakfast
Stayed 1 night in Dec 2025
Verified

10/10 Excellent

Steven

Liked: Cleanliness, amenities, property conditions & facilities
Amazing spot to stay for easy travel around the city, super clean and friendly staff
Stayed 3 nights in Dec 2025
Verified

10/10 Excellent

KENNETH R

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great place excellent breakfast
Stayed 1 night in Oct 2025
Verified

8/10 Good

Cliff

Very nice
Stayed 1 night in Mar 2026
Verified

10/10 Excellent

Damaris

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excelente
Stayed 1 night in Feb 2026
Verified

10/10 Excellent

Bik Kwan

Liked: Cleanliness, amenities, property conditions & facilities
We got the suite, it was spacious. Breakfast not bad. Hotel is in close proximity to train station. Pretty easy to go any cities from there. Only 2 train stops from Lucern train station. Hotel close to a few restaurants in the neighborhood. Location is great.
Stayed 6 nights in Feb 2026
Verified

10/10 Excellent

Yesha

Liked: Cleanliness, amenities, property conditions & facilities
good place to stay.
Stayed 2 nights in Jun 2025
Verified

10/10 Excellent

Rodrigo

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very good hotel Recommend to anyone
Stayed 1 night in Mar 2025
Verified

10/10 Excellent

Charmae

Liked: Cleanliness, staff & service, amenities
The breakfast was immaculate! Please send me one of the cappuccino and espresso machines STAT!
Stayed 1 night in Dec 2025
Verified

10/10 Excellent

Fatima

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff are friendly and easy to approach. Breakfast was delicious, I love their cheese.
Stayed 4 nights in Aug 2025
Verified

6/10 Okay

Thirugnanasampanthamoorthy

Liked: Cleanliness, amenities, property conditions & facilities
It’s a budget hotel. Okay to stay with basics facilities. Floor can be cleaner. Not much to complain.
Stayed 2 nights in Jan 2026
Verified

10/10 Excellent

abdul MALEK

Liked: Staff & service, property conditions & facilities, room comfort
Lovely hotel and very comfortable to stay in.
Stayed 2 nights in Dec 2023
Verified

10/10 Excellent

Patrick Alain

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Really good hotel
Stayed 1 night in Mar 2024
Verified

10/10 Excellent

Lakshmi

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
very quiet and safe property and easy access
Stayed 2 nights in Jul 2025
Verified

10/10 Excellent

Sorin

Liked: Amenities, property conditions & facilities
Great breakfast. Nice clean and quiet hotel w/ convenient access to train. Friendly staff. Would definitely recommend staying here to anyone.
Stayed 2 nights in Jul 2025
Verified

10/10 Excellent

Dhineth

Liked: Cleanliness, staff & service, property conditions & facilities
Good location, walking distance to train station. Easy to get to Lucerne. Great view of Mount Pilatus from our room.
Stayed 7 nights in Aug 2025
Verified

10/10 Excellent

ANDRES

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice hotel near transportation but its not in the city
Stayed 3 nights in Sep 2025
Verified

10/10 Excellent

Chien Ping

Liked: Cleanliness, staff & service, amenities
Clean
Stayed 3 nights in Nov 2025
Verified

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Was very nice stay, room is spacious and breakfast is very delicious specially croissants
Stayed 3 nights in Oct 2024
Verified

10/10 Excellent

Peter

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Our room was very clean. The staff was very friendly and helpful. Breakfast was good and there was a nice selection. Hotel is located just a couple minutes walk from the train that takes you into Lucerne, and there's no charge. We had a great experience and would recommend this hotel.
Stayed 3 nights in Sep 2025
Verified

10/10 Excellent

Myat min

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very helpful receptionists and location is great as well.
Stayed 1 night in Sep 2024
Verified

10/10 Excellent

Sravanthi

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The property is very clean and accessible to train station. The staff is very helpful.
Stayed 1 night in Jun 2025
Verified

10/10 Excellent

Mukesh

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Best place to stay when in Lucerne Swiss best breakfast and clean
Stayed 4 nights in Nov 2023
Verified

10/10 Excellent

Jiraya

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location, clean room, comfortable pillows and bed
Stayed 2 nights in Oct 2022