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Cititel Mid Valley

3.0 star property

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Front of property – evening/night
View from room
Daily buffet breakfast for a fee
Restaurant
Reception

Reviews

8.4 out of 10
Very good

Popular amenities

  • Free Wi-Fi
  • Air-conditioning
  • Parking available
  • Business services

Explore the area

View in a map
Mid Valley City, Lingkaran Syed Putra, Kuala Lumpur, 59200
  • Place, Mid Valley Megamall
    ‪1 min walk‬
  • Place, The Gardens Mall
    ‪5 min walk‬
  • Place, Kuala Lumpur Sentral
    ‪3 min drive‬
  • Airport, Kuala Lumpur (KUL-Kuala Lumpur Intl.)
    ‪54 min drive‬

Room options

View all photos for Superior Double Room

1 bedroom, in-room safe, desk, soundproofing

Superior Double Room

10.0 out of 10
Exceptional
(1 review)
  • Sleeps 2
  • Free Wi-Fi

View all photos for Superior Twin Room

1 bedroom, in-room safe, desk, soundproofing

Superior Twin Room

  • Sleeps 2
  • Free Wi-Fi

View all photos for Deluxe King Room

1 bedroom, in-room safe, desk, soundproofing

Deluxe King Room

  • Sleeps 2
  • Free Wi-Fi

View all photos for Deluxe Twin Room

1 bedroom, in-room safe, desk, soundproofing

Deluxe Twin Room

  • Sleeps 2
  • Free Wi-Fi

View all photos for Deluxe Room, 1 King Bed

View from room

Deluxe Room, 1 King Bed

  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free Wi-Fi

View all photos for Deluxe Twin Room

View from room

Deluxe Twin Room

  • 1 bedroom
  • Sleeps 2
  • 2 Single Beds
  • Free Wi-Fi

View all photos for Superior Room, 1 Queen Bed

View from room

Superior Room, 1 Queen Bed

8.8 out of 10
Excellent
(6 reviews)
  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed
  • Free Wi-Fi

View all photos for Superior Twin Room

View from room

Superior Twin Room

8.8 out of 10
Excellent
(5 reviews)
  • 1 bedroom
  • Sleeps 2
  • 2 Single Beds
  • Free Wi-Fi

Similar properties

Exterior
St. Giles Mid Valley Kuala Lumpur
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  • Pool
  • Free Wi-Fi
  • Air-conditioning
  • Gym
4.3 out of 5, Excellent, 712 reviews
The price is €124
includes taxes & fees
19 Jun - 20 Jun
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About this property

Cititel Mid Valley

Along with a restaurant, this hotel has a bar/lounge and self parking. WiFi in public areas is free. Other amenities include a business center, concierge services, and dry cleaning.
Cititel Mid Valley offers 646 air-conditioned accommodations with safes and irons/ironing boards. LCD televisions are featured in guestrooms.

Bathrooms include showers and complimentary toiletries. This Kuala Lumpur hotel provides complimentary wireless Internet access. Housekeeping is provided daily.

Our customers tell us they can't get enough of the helpful staff at Cititel Mid Valley. During your stay, you'll be connected to a shopping center, and just a quick walk from Mid Valley Megamall. Features include free WiFi in public areas, plus a restaurant and a bar.
  • Free WiFi
  • Grab something to eat at the restaurant or stop for a drink at the bar/lounge
  • Buffet breakfast served daily for a fee
  • Self parking available for a fee
  • Services include dry cleaning/laundry, a concierge, and tour or ticket assistance
  • Guests have great things to say about the location and the helpful staff
  • Steps from Mid Valley Megamall and 9 minutes by car from Berjaya Times Square
There's a restaurant on site. You can enjoy a drink at the bar/lounge. You'll find a business center on site.

Public spaces have free WiFi. Cititel Mid Valley also features tour/ticket assistance, concierge services, and laundry facilities. Parking is available for a fee.

Smoking is allowed in designated areas at this 3-star Kuala Lumpur hotel.

For a fee, guests can enjoy buffet breakfast daily from 6:30 AM to 10:30 AM.
Cititel Mid Valley has a restaurant on site.
Room service is available.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Electric car charging station on site
  • Parking on site (MYR 5 per day)
  • Limited on-site self parking
  • Wheelchair-accessible parking available

Food and drink

  • Daily buffet breakfast available 6:30 AM to 10:30 AM for a fee: MYR 25 per person
  • A bar/lounge
  • A restaurant

Family friendly

  • Laundry facilities
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Tour and ticket assistance

Business services

  • Business centre

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • Stair-free path to entrance
  • Valet for wheelchair-equipped vehicles
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business centre
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchairs on site

More

  • 28 floors
  • At least 80% lighting from LEDs
  • At least 80% of food locally-sourced
  • Biodegradable coffee stirrers available
  • Biodegradable drinking straws available
  • Designated smoking areas
  • Double-glazed windows
  • Local artist showcase
  • Local culture and ecosystem education
  • Locally-owned and organised tours and activities
  • No plastic coffee stirrers
  • No plastic drinking straws
  • No plastic soft drink bottles
  • Reception hall
  • Reusable cups
  • Vegetarian breakfast available
  • Vegetarian dining options

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Free toiletries
  • Private bathroom
  • Shower
  • Towels provided

Entertainment

  • LCD TV with cable/satellite channels

Food and drink

  • Room service
  • Tea bags/instant coffee

More

  • Air conditioning
  • Ceiling fan
  • Desk
  • Energy-saving switches in guestrooms
  • Iron/ironing board
  • LED lighting
  • Safe
  • Soundproofed rooms
  • Water-efficient showers
  • Water-efficient toilets

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: midnight
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • Pets and service animals are not allowed at Cititel Mid Valley

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available for MYR 85.0 per night.

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Deposit: MYR 100 per night

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: approximately MYR 25 per person
  • Self parking fee: MYR 5 per day
  • Rollaway bed fee: MYR 85.0 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and debit cards; cash is not accepted
Safety features at this property include a fire extinguisher, a smoke detector, a security system, and window guards
Front desk staff will greet guests on arrival at the property.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • Pets and service animals are not allowed on site.

Property is also known as

Cititel Mid Valley Hotel
Cititel Hotel
Cititel
Cititel Mid Valley Hotel Kuala Lumpur
Cititel Mid Valley Kuala Lumpur
Cititel Mid Valley Hotel
Cititel Mid Valley Kuala Lumpur
Cititel Mid Valley Hotel Kuala Lumpur

Cititel Mid Valley Reviews

Reviews

8.4

Very good

Rating 10 - Excellent. 397 out of 1003 reviews
Rating 8 - Good. 444 out of 1003 reviews
Rating 6 - Okay. 116 out of 1003 reviews
Rating 4 - Poor. 33 out of 1003 reviews
Rating 2 - Terrible. 13 out of 1003 reviews

8.2/10

Cleanliness

8.6/10

Staff & service

8.0/10

Amenities

8.0/10

Property conditions & facilities

Reviews

8/10 Good

Sayed

Stayed 4 nights in Jan 2026

8/10 Good

Steven

Liked: Cleanliness, amenities, property conditions & facilities
The room is on the small side but clean. Water pressure is good. Bath towels are given but no hand or face towels are provided. Greatest assets is the location is connected to Mid Valley mall
Stayed 1 night in Jan 2026

10/10 Excellent

Shahid

Stayed 27 nights in Dec 2025

10/10 Excellent

LILY

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Better variety of food
Stayed 1 night in Dec 2025

8/10 Good

Wei meng

Travelled with family and small children
Liked: Property conditions & facilities
Disliked: Cleanliness
Mixed Experience We booked three rooms, but unfortunately, two of the bedsheets were dirty. It was so uncomfortable that we couldn’t sleep well on the first night. Housekeeping came to change the sheets and spray for dust mites, which helped. On the positive side, the location is excellent—directly connected to the shopping mall—and the room décor is modern and fresh.
Stayed 1 night in Dec 2025

8/10 Good

Keat

Liked: Cleanliness, property conditions & facilities
The room was cleaned
Stayed 2 nights in Dec 2025

8/10 Good

Steven

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
On Christmas day, the breakfast was long queue, they did well and let the hotel guest have the first priority. Breakfast can be improve. Room are small but comfortable.
Stayed 1 night in Dec 2025

10/10 Excellent

Hui Sin

Liked: Cleanliness, property conditions & facilities
Friendly staff and a very helpful concierge service. Great stay!
Stayed 2 nights in Dec 2025

10/10 Excellent

Loh

Business traveller
Liked: Cleanliness, amenities
Easy access and good location
Stayed 2 nights in Nov 2025

8/10 Good

Geok Moi

Liked: Cleanliness, property conditions & facilities
Everything is good except the towels are old , need to change.
Stayed 4 nights in Nov 2025

10/10 Excellent

Jamie

Liked: Cleanliness
Stayed 1 night in Aug 2025

8/10 Good

Alvin

Travelled with family
Liked: Cleanliness, staff & service
Queue during check-in was decently long but movement flow also decent Temperature not adjustable: Changing the temperature on the thermostat makes no difference in both rooms, either ON of OFF only - Being able to lower the temperature in the room will reduce unnecessary energy waste Doors leading to the mall need to be automated or at least have a bump-stop installed, you can see marks & dents on the wall from the door handle - Cannot imagine if the glass door shatters, it’s a matter of time Info about EV charging doesn’t match mall facilities, informed that chargers only available at P1 but there’s chargers at P2 too - website should share which is the best entrance for the carpark, as the carpark is “separated” Overall, the stay was good
Stayed 2 nights in Nov 2025

10/10 Excellent

Gustav, Walker

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent place to stay Higly recommend Cititel Hotel is the Tops
Stayed 3 nights in Nov 2025

8/10 Good

Kutna Ageta, Port Moresby

Business traveller
Liked: Cleanliness
Disliked: Property conditions & facilities
Room was neat and staff were polite
Stayed 3 nights in Nov 2025

6/10 Okay

Kee ming

Stayed 1 night in Nov 2025

6/10 Okay

Serah

Stayed 3 nights in Nov 2025

10/10 Excellent

Chak

Liked: Cleanliness, amenities, property conditions & facilities
Clean room, adequate amenities, attentive staff. Comfortable room.
Stayed 2 nights in Nov 2025

10/10 Excellent

Ahmad Faidzal

Liked: Cleanliness, amenities, property conditions & facilities
Location
Stayed 2 nights in Nov 2025

8/10 Good

Joo How

Business traveller
Liked: Cleanliness, staff & service, amenities
overall staffs are friendly and room is clean and, big but it rather old although it is well maintained.
Stayed 1 night in Oct 2025

8/10 Good

Terence

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This a hotel meant for shoppers. Location is very central to almost everywhere and the service is tops. Well done Cititel! Although the breakfast can be better in terms of quality and the WiFi was terrible in my room on the 7th floor during my stay in Oct 2025.
Stayed 3 nights in Oct 2025

10/10 Excellent

John

Stayed 3 nights in Oct 2025

10/10 Excellent

Sok Leng

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very convenient
Stayed 16 nights in Sep 2025

8/10 Good

Boon Seng

Travelled with partner
Liked: Amenities
Convenient location and ease of walking less than five minutes to famous Kheng Pin coffee shop for tasty chicken rice , prawns soup noodle, cha koay teow , wan tan meen and local coffee and Kaya toast & half boiled toast
Stayed 4 nights in Oct 2025

8/10 Good

K.J.

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The place is okay
Stayed 3 nights in Oct 2025

10/10 Excellent

Babor

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great service. Friendly staff. Ciaran room.
Stayed 2 nights in Sep 2025