Cititel Mid Valley

Property class: 3

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Photo gallery for Cititel Mid Valley

A buffet setup with multiple food stations, a central serving counter, and a seating area with tables and chairs.
A hotel reception area with marble counters, a glass partition, and a modern ceiling design.
An indoor dining area with tables and chairs, large windows, ceiling fans, and potted plants.
A large conference room with rows of tables and chairs, equipped with microphones and nameplates.
A hotel room with a large bed, a desk, a chair, a TV, and a window with a city view.

Reviews

8.4 out of 10
Very good

Popular amenities

  • Free Wi-Fi
  • Air-conditioning
  • Business services

Explore the area

View in a map
Mid Valley City, Lingkaran Syed Putra, Kuala Lumpur, 59200
  • Place, Mid Valley Megamall
    ‪1 min walk‬
  • Place, The Gardens Mall
    ‪5 min walk‬
  • Place, Kuala Lumpur Sentral
    ‪19 min walk‬
  • Airport, Kuala Lumpur (KUL-Kuala Lumpur Intl.)
    ‪54 min drive‬

Room options

Superior Twin Room

  • Sleeps 4
  • 2 Single Beds
  • Free Wi-Fi

Deluxe King Room

  • Sleeps 4
  • 1 King Bed
  • Free Wi-Fi

Deluxe Twin Room

  • Sleeps 4
  • 2 Single Beds
  • Free Wi-Fi

Deluxe Room, 1 King Bed

  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free Wi-Fi

Deluxe Twin Room

  • 1 bedroom
  • Sleeps 2
  • 2 Single Beds
  • Free Wi-Fi

Superior Room, 1 Queen Bed

9.0 out of 10
Wonderful
(7 reviews)
  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed
  • Free Wi-Fi

Superior Twin Room

8.8 out of 10
Excellent
(6 reviews)
  • 1 bedroom
  • Sleeps 2
  • 2 Single Beds
  • Free Wi-Fi

Similar properties

About this property

Cititel Mid Valley

Along with a restaurant, this hotel has a bar/lounge and self parking. WiFi in public areas is free. Other amenities include a business center, concierge services, and dry cleaning.
Cititel Mid Valley offers 646 air-conditioned accommodations with safes and irons/ironing boards. LCD televisions are featured in guestrooms.

Bathrooms include showers and complimentary toiletries. This Kuala Lumpur hotel provides complimentary wireless Internet access. Housekeeping is provided daily.

Our customers tell us they can't get enough of the helpful staff at Cititel Mid Valley. During your stay, you'll be connected to a shopping center, and just a quick walk from Mid Valley Megamall. Features include free WiFi in public areas, plus a restaurant and a bar.
  • Free WiFi
  • Grab something to eat at the restaurant or stop for a drink at the bar/lounge
  • Buffet breakfast served daily for a fee
  • Self parking available for a fee
  • Services include dry cleaning/laundry, a concierge, and tour or ticket assistance
  • Guests have great things to say about the location and the helpful staff
  • Steps from Mid Valley Megamall and a 3-minute drive from University of Malaya
There's a restaurant on site. You can enjoy a drink at the bar/lounge. You'll find a business center on site.

Public spaces have free WiFi. Cititel Mid Valley also features tour/ticket assistance, concierge services, and laundry facilities. Parking is available for a fee.

Smoking is allowed in designated areas at this 3-star Kuala Lumpur hotel.

For a fee, guests can enjoy buffet breakfast daily from 6:30 AM to 10:30 AM.
Cititel Mid Valley has a restaurant on site.
Room service is available.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Electric car charging station on site
  • Parking on site (MYR 5 per day)
  • Limited on-site self parking
  • Wheelchair-accessible parking available

Food and drink

  • Daily buffet breakfast available 6:30 AM to 10:30 AM for a fee: MYR 25 per person
  • A bar/lounge
  • A restaurant

Family friendly

  • Laundry facilities
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Tour and ticket assistance

Business services

  • Business centre

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • Stair-free path to entrance
  • Valet for wheelchair-equipped vehicles
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business centre
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchairs on site

More

  • 28 floors
  • Designated smoking areas
  • Double-glazed windows
  • Local artist showcase
  • Local culture and ecosystem education
  • Locally sourced food prioritised
  • Locally-owned and organised tours and activities
  • No plastic coffee stirrers
  • No plastic drinking straws
  • No plastic soft drink bottles
  • Non-plastic coffee stirrers available
  • Non-plastic drinking straws available
  • Reception hall
  • Reusable cups
  • Some LED lighting used
  • Vegetarian breakfast available
  • Vegetarian dining options

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Free toiletries
  • Private bathroom
  • Shower
  • Towels provided

Entertainment

  • LCD TV with cable/satellite channels

Food and drink

  • Room service
  • Tea bags/instant coffee

More

  • Air conditioning
  • Ceiling fan
  • Desk
  • Iron/ironing board
  • LED lighting
  • Safe
  • Soundproofed rooms
  • Water-efficient showers
  • Water-efficient toilets

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: midnight
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • Pets and service animals are not allowed at Cititel Mid Valley

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available for MYR 85.0 per night.

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Deposit: MYR 100 per night

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: approximately MYR 25 per person
  • Self parking fee: MYR 5 per day
  • Rollaway bed fee: MYR 85.0 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and debit cards; cash is not accepted
Safety features at this property include a fire extinguisher, a smoke detector, a security system, and window guards
Front desk staff will greet guests on arrival at the property.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • Pets and service animals are not allowed on site.

Property is also known as

Cititel Mid Valley Hotel
Cititel Hotel
Cititel
Cititel Mid Valley Hotel Kuala Lumpur
Cititel Mid Valley Kuala Lumpur
Cititel Mid Valley Hotel
Cititel Mid Valley Kuala Lumpur
Cititel Mid Valley Hotel Kuala Lumpur

Cititel Mid Valley Reviews

Reviews

8.4

Very good

Rating 10 - Excellent. 401 out of 1006 reviews
Rating 8 - Good. 438 out of 1006 reviews
Rating 6 - Okay. 120 out of 1006 reviews
Rating 4 - Poor. 34 out of 1006 reviews
Rating 2 - Terrible. 13 out of 1006 reviews

8.2/10

Cleanliness

8.6/10

Staff & service

8.0/10

Amenities

8.0/10

Property conditions & facilities

Reviews

Verified review

8/10 Good

Shu Yong

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Many shops and eateries below the hotel within the building which is very convenient.
Stayed 1 night in May 2026
Verified review

8/10 Good

Irene

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent for shopping and choices of restaurants.
Stayed 9 nights in Mar 2026
Verified review

10/10 Excellent

Ashish

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent experience with a very courteous staff and hotel condition
Stayed 2 nights in Mar 2026
Verified review

10/10 Excellent

Gustav

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything was just phenomenal
Stayed 3 nights in Apr 2026
Verified review

10/10 Excellent

Sze Shien

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Courteous & friendly staff. Very convenient. Right above Mid Valley mall
Stayed 3 nights in May 2026
Verified review

10/10 Excellent

FRANCIS

Liked: Room comfort
Excellent location and value breakfast
Stayed 1 night in Sep 2025
Verified review

10/10 Excellent

Hui Sin

Liked: Cleanliness, property conditions & facilities
Friendly staff and a very helpful concierge service. Great stay!
Stayed 2 nights in Dec 2025
Verified review

10/10 Excellent

Gustav

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent place to stay Higly recommend Cititel Hotel is the Tops
Stayed 3 nights in Nov 2025
Verified review

8/10 Good

Dan-Min

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Close to Mid Valley Megamall. It is convenient for shopping or eating. Nice location
Stayed 2 nights in Mar 2026
Verified review

8/10 Good

KRISHNA VENI

Liked: Staff & service, amenities, property conditions & facilities
satisfied
Stayed 2 nights in May 2026
Verified review

10/10 Excellent

Annie

Liked: Cleanliness, staff & service, amenities
Easy check in and was able to check in earlier (at 1pm)
Stayed 1 night in Feb 2026
Verified review

10/10 Excellent

Loh

Liked: Cleanliness, amenities
Easy access and good location
Stayed 2 nights in Nov 2025
Verified review

8/10 Good

John

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Buffet breakfast was good and pricing reasonable
Stayed 3 nights in Sep 2025
Verified review

8/10 Good

Wei Chin

Liked: Cleanliness, staff & service, amenities
Clean room but pending for an upgrade as the renovation looks tired and dated. Connected to shopping centre so great options for dinings and shoppings.
Stayed 3 nights in Feb 2026
Verified review

8/10 Good

Michelle

Liked: Cleanliness, staff & service, amenities
Convenience to Mid valley mall
Stayed 1 night in Feb 2026
Verified review

8/10 Good

Kutna Ageta

Liked: Cleanliness
Disliked: Property conditions & facilities
Room was neat and staff were polite
Stayed 3 nights in Nov 2025
Verified review

8/10 Good

Kunasilan

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Enjoyed the stay
Stayed 1 night in Jul 2024
Verified review

10/10 Excellent

LILY

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Better variety of food
Stayed 1 night in Dec 2025
Verified review

10/10 Excellent

Adaline

Liked: Cleanliness, staff & service, property conditions & facilities
Will definitely stay there again
Stayed 3 nights in Nov 2023
Verified review

8/10 Good

Choy Steven

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Should provide hand towels.
Stayed 2 nights in Mar 2026
Verified review

10/10 Excellent

Chak

Liked: Cleanliness, amenities, property conditions & facilities
Clean room, adequate amenities, attentive staff. Comfortable room.
Stayed 2 nights in Nov 2025
Verified review

8/10 Good

Boo Tiong

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent hotel
Stayed 3 nights in Jul 2024
Verified review

10/10 Excellent

Daniel

Liked: Cleanliness, staff & service, property conditions & facilities
Great place!
Stayed 3 nights in Jul 2024
Verified review

10/10 Excellent

Rafeah

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great hotel
Stayed 1 night in Sep 2023
Verified review

8/10 Good

Mira

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Spacious room, convenient.
Stayed 3 nights in Aug 2025