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Cititel Mid Valley

3.0 star property

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Photo gallery for Cititel Mid Valley

Front of property – evening/night
Lobby
Restaurant
View from room
Lobby

Reviews

8.4 out of 10
Very good

Popular amenities

  • Bar
  • Room service
  • Parking available
  • Housekeeping
  • 24/7 front desk

Explore the area

View in a map
Mid Valley City, Lingkaran Syed Putra, Kuala Lumpur, 59200
  • Place, Mid Valley Megamall
    ‪2 min walk‬
  • Place, University of Malaya
    ‪2 min drive‬
  • Place, Kuala Lumpur Sentral
    ‪3 min drive‬
  • Airport, Kuala Lumpur (KUL-Kuala Lumpur Intl.)
    ‪47 min drive‬

Room options

View all photos for Deluxe Room, 1 King Bed

View from room

Deluxe Room, 1 King Bed

  • Sleeps 2
  • 1 King Bed

View all photos for Deluxe Twin Room

View from room

Deluxe Twin Room

  • Sleeps 2
  • 2 Twin Beds

View all photos for Superior Room, 1 Queen Bed

View from room

Superior Room, 1 Queen Bed

10.0 out of 10
Exceptional
(1 review)
  • Sleeps 2
  • 1 Queen Bed

View all photos for Superior Twin Room

View from room

Superior Twin Room

  • Sleeps 2
  • 2 Twin Beds

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About this property

Cititel Mid Valley

Hotel connected to a shopping center in Kuala Lumpur with a restaurant
Along with a restaurant, this hotel has a bar/lounge and self parking. WiFi in public areas is free. Other amenities include a business center, concierge services, and dry cleaning.
Cititel Mid Valley offers 646 air-conditioned accommodations with safes and irons/ironing boards. LCD televisions are featured in guestrooms.

Bathrooms include showers and complimentary toiletries. This Kuala Lumpur hotel provides complimentary wireless Internet access. Housekeeping is provided daily.

Our customers tell us they can't get enough of the helpful staff at Cititel Mid Valley. During your stay, you'll be connected to a shopping center, and just a quick walk from Mid Valley Megamall. Features include free WiFi in public areas, plus a restaurant and a bar.
  • Free WiFi
  • Grab something to eat at the restaurant or stop for a drink at the bar/lounge
  • Buffet breakfast served daily for a fee
  • Self parking available for a fee
  • Services include dry cleaning/laundry, a concierge, and tour or ticket assistance
  • Guests have great things to say about the helpful staff and the location
  • Steps from Mid Valley Megamall and a 3-minute drive from University of Malaya
There's a restaurant on site. You can enjoy a drink at the bar/lounge. You'll find a business center on site.

Public spaces have free WiFi. Cititel Mid Valley also features tour/ticket assistance, concierge services, and laundry facilities. Parking is available for a fee.

Smoking is allowed in designated areas at this 3-star Kuala Lumpur hotel.

For a fee, guests can enjoy buffet breakfast daily from 6:30 AM to 10:30 AM.
Cititel Mid Valley has a restaurant on site.
Room service is available.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Electric car charging station on site
  • Parking on site (MYR 5 per day)
  • Wheelchair-accessible parking available

Food and drink

  • Daily buffet breakfast available 6:30 AM to 10:30 AM for a fee: MYR 25 per person
  • A bar/lounge
  • A restaurant

Family friendly

  • Laundry facilities
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Tour and ticket assistance

Business services

  • Business centre

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • Stair-free path to entrance
  • Valet for wheelchair-equipped vehicles
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business centre
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchairs on site

More

  • 28 floors
  • At least 80% lighting from LEDs
  • At least 80% of food locally-sourced
  • Biodegradable coffee stirrers available
  • Biodegradable drinking straws available
  • Designated smoking areas
  • Double-glazed windows
  • Local artist showcase
  • Local culture and ecosystem education
  • Locally-owned and organised tours and activities
  • No plastic coffee stirrers
  • No plastic drinking straws
  • No plastic soft drink bottles
  • Reception hall
  • Reusable cups
  • Vegetarian breakfast available
  • Vegetarian dining options

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Free toiletries
  • Private bathroom
  • Shower
  • Towels provided

Entertainment

  • LCD TV with cable/satellite channels

Food and drink

  • Room service
  • Tea bags/instant coffee

More

  • Air conditioning
  • Ceiling fan
  • Desk
  • Energy-saving switches in guestrooms
  • Iron/ironing board
  • LED lighting
  • Safe
  • Soundproofed rooms
  • Water-efficient showers
  • Water-efficient toilets

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: midnight
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

  • Pets and service animals are not allowed at Cititel Mid Valley

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available for MYR 85.0 per night.

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Deposit: MYR 100 per night

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: approximately MYR 25 per person
  • Self parking fee: MYR 5 per day
  • Rollaway bed fee: MYR 85.0 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Safety features at this property include a smoke detector, a security system, and window guards
Front desk staff will greet guests on arrival at the property.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • Pets and service animals are not allowed on site.

Property is also known as

Cititel Mid Valley Hotel
Cititel Hotel
Cititel
Cititel Mid Valley Hotel Kuala Lumpur
Cititel Mid Valley Kuala Lumpur
Cititel Mid Valley Hotel
Cititel Mid Valley Kuala Lumpur
Cititel Mid Valley Hotel Kuala Lumpur

Cititel Mid Valley Reviews

Reviews

8.4

Very good

Rating 10 - Excellent. 381 out of 1000 reviews
Rating 8 - Good. 454 out of 1000 reviews
Rating 6 - Okay. 119 out of 1000 reviews
Rating 4 - Poor. 33 out of 1000 reviews
Rating 2 - Terrible. 13 out of 1000 reviews

8.2/10

Cleanliness

8.6/10

Staff & service

8.0/10

Amenities

8.0/10

Property conditions & facilities

8.4/10

Eco-friendliness

Reviews

10/10 Excellent

Suryono

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Jul 2025

8/10 Good

Ang

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Stayed 2 nights in Jul 2025

10/10 Excellent

JoseAntonio, Johor Bahru

Stayed 2 nights in Jun 2025

8/10 Good

Patricia

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jul 2025

10/10 Excellent

Wong

Liked: Cleanliness, staff & service, property conditions & facilities
Very good
Stayed 1 night in Jul 2025

10/10 Excellent

Wee Sing Jeffrey

Liked: Cleanliness, amenities, property conditions & facilities
Good location and cosy room. Check in / out was fuss free and the staff were friendly and helpful.
Stayed 2 nights in Jun 2025

10/10 Excellent

Kian Tat

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Quality service, able to have great varieties of experiences in the mega shopping mall.
Stayed 1 night in Jun 2025

6/10 Okay

Tc. Wong Sack

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Tiny room
Stayed 1 night in Jun 2025

10/10 Excellent

Lim

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in May 2025

6/10 Okay

Kum San

Business traveller
Small room. No designated car park for guests. Car park charges at RM5 per entry. No coffee/tea in room. Toiletries bare minimum. If you want drinking water you get it from the water dispenser located at the lift lobby. When driving up to the main entrance of the hotel you need to be carefully as there are lots of illegal car parked on both sides along the narrow road. Only positive is water pressure at the shower is strong.
Stayed 2 nights in May 2025

10/10 Excellent

Kerri

Stayed 1 night in May 2025

8/10 Good

James

Liked: Cleanliness, amenities, property conditions & facilities
Location and proximity to transports, amenities such as F&B and shoppings are unbeatable. The room has a smell which I tried to mask with essential oil dipped on tissue papers and place a few spots in the room.
Stayed 2 nights in Apr 2025

8/10 Good

RAJ, GERALDTON

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Could do with a makeover. The window were filthy
Stayed 7 nights in May 2025

10/10 Excellent

Howard

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Apr 2025

8/10 Good

Yue

Liked: Cleanliness, staff & service
When the property is located smack at Mid Valley Megamall, what else can one expect of the location
Stayed 4 nights in Apr 2025

8/10 Good

Eunice Neo Hwei

Stayed 3 nights in Apr 2025

6/10 Okay

Richard

Stayed 3 nights in Mar 2025

6/10 Okay

Richard

Travelled with family
Stayed 3 nights in Mar 2025

10/10 Excellent

Christopher

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Mar 2025

6/10 Okay

Richard

Stayed 1 night in Mar 2025

8/10 Good

Sheau Chwen

Stayed 4 nights in Jan 2025

8/10 Good

NEVILLEWEE

Liked: Cleanliness, staff & service
GOOD TO HAVE STAYED
Stayed 2 nights in Mar 2025

6/10 Okay

Le

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Happy to stay
Stayed 1 night in Mar 2025

4/10 Poor

Puay Yin

Travelled with family
Liked: Staff & service
Disliked: Property conditions & facilities
Great location for shopping and food. Generally clean but there were ants crawling around our curtains and table and the toilet had problem flushing...
Stayed 2 nights in Mar 2025

8/10 Good

Josephine

Liked: Cleanliness, staff & service, property conditions & facilities
Room - bright, clean and simple Location - good...short walk to mall and eateries
Stayed 1 night in Feb 2025