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4.0 out of 5

"The hotel is generally good, good breakfast, and good location. Staff ok except I was met with a rude member of staff called Nabisa who was rude and a ... " More

By a verified traveller on Fri 28 Apr 2017

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Deluxe King

Bed Count 1 King Bed Maximum Occupancy 2 Max

Cosmo Room twin (No External View)

Bed Count 2 Twin Beds Maximum Occupancy 2 Max

Cosmo Room King (No External View)

Bed Count 1 King Bed Maximum Occupancy 2 Max

Deluxe Twin Room

Bed Count 2 Twin Beds Maximum Occupancy 2 Max

Junior Suite

Bed Count 1 King Bed Maximum Occupancy 2 Max

Studio Suite

Bed Count 1 King Bed Maximum Occupancy 2 Max

Hotel Description

Our customers tell us that they enjoy the helpful staff at Cosmo Hotel Kuala Lumpur. During your stay, you're just a quick walk from Petaling Street. Features include free WiFi in public areas, plus a restaurant and a gym.

  • Free WiFi
  • Enjoy a bite to eat at Cafe Mint, a café that serves local and international cuisine
  • Buffet breakfast served daily for a fee
  • Amenities include locker space, 4 meeting rooms and a lift
  • On-site recreation includes a gym
  • Just a 5-minute walk from Petaling Street and 7 minutes on foot from Merdeka Square

Cosmo Hotel Kuala Lumpur ratings based on 3 Verified Reviews

Review Summary
4.0 out of 5 4.0 out of 5.0
Room cleanliness 4.5 out of 5.0
Service & staff 2.5 out of 5.0
Room comfort 4.0 out of 5.0
Hotel condition 4.5 out of 5.0

Guest reviews for Cosmo Hotel Kuala Lumpur

Everyone (3)
4 out of 5

Nice hotel in a convenient location

Pros: Cleanliness, location, breakfast, bed and shower excellent.
Cons: Nabisa's attitude!
Location: Excellent location.
The hotel is generally good, good breakfast, and good location. Staff ok except I was met with a rude member of staff called Nabisa who was rude and arrogant. Apart from that other staff were fine and the hotel good.

Posted by , from Banglore on 28 Apr 2017

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4 out of 5

Nice clean hotel in excellent location

Pros: Everything except Nabisa- all other staff ok.
Cons: Get rid of Nabisa and I will give this hotel 10 out of 10.
Location: Location is very close to Masjid Jamek station, there is plenty to do and restaurants nearby.
I made a booking for 2 days and then the next day decided to book another 3 days. When I arrived at the hotel, I told them this and asked if I could stay in the same room. They said certainly, no problem- just come down 2 days later and the reception will sort this out. When I down 2 days later, it was someone called Nabisa there. She had a unwelcoming look with a straight face with no hint of a smile. When I asked to stay in the same room: she questioned in an old school headmistress's manner, "Who told you that". Then said, "it will be ok this time but if you decide to stay any longer, you will have to change rooms". I felt her manner was again rude so I said, "Look your tone needs to change; I am not bothered, you can change my room if you want". She again continued in the same tone, "I am sorry but you need to change rooms if you stay any longer". I felt annoyed repeatedly being spoken to in that tone, so I asked to see the manger and Basil Faulty replied "I am the manger". This is a very good new hotel but if the hotel doesn't give her the boot, it will soon go downhill. Apparently I was told by another member of staff that she is one of the managers but I can't see how she got there- she has no manners, not pretty face & looks like a short lump of lard. She programmed my room key wrong and I had to come down to get it reprogrammed. She asked "what colour is the light when you try to open the door?" again same tone & assuming the customer is stupid!

Posted by , from England on 26 Apr 2017

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Comment from Hotel Management

14 May 2017 by Nabisa Zubir

Dear Mr Mark, I appreciate your positive feedback about our hotel. We do take pride in catering to our guests needs the best way we can. If you're traveling to our area gain soon, don't hesitate to call us. Regards, Nabisa Zubir Duty Manager

4 out of 5

Hyvällä paikalla

Sijainti hyvä, lähellä keskeisiä paikkoja. Metrolla hetkessä kaikkialle. Aamiainen oli riittävä.

Posted by , from salo on 15 Feb 2018

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About the Cosmo Hotel Kuala Lumpur

Location 13-15, Leboh Ampang, Kuala Lumpur, 50050

Property Features

There's a restaurant on site. WiFi is free in public spaces. There are 4 meeting rooms available. A fitness centre, vending machine, and coffee/tea in common area are also featured at Cosmo Hotel Kuala Lumpur. This 4-star Kuala Lumpur hotel is smoke free.

  • 346 guestrooms or units
  • 15 levels
  • Breakfast available (surcharge)
  • Coffee in lobby
  • Dry cleaning
  • Front desk (24 hours)
  • Storage area for luggage
  • Lift
  • No smoking on site
  • Locker space
  • Dining venue

Internet

Available in all rooms: Free WiFi

Available in some public areas: Free WiFi

Transport

  • Train station: Kuala Lumpur Masjid Jamek Station (0.2 km / 0.1 mi)

Room Amenities

Cosmo Hotel Kuala Lumpur offers 346 air-conditioned accommodations with a safe and complimentary bottles of water. 32-inch LED televisions come with satellite channels. Bathrooms include a shower, slippers, complimentary toiletries and hairdryers. This Kuala Lumpur hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and telephones. Housekeeping is offered on a daily basis and an iron/ironing board can be requested.

  • In-room dining (limited hours)
  • LED television
  • Satellite channels
  • Coffee maker
  • Shower
  • Housekeeping (daily)
  • Hairdryer
  • Safe
  • Slippers
  • Toiletries (free)
  • Telephone
  • Iron and ironing board available
  • Desk
  • Sound-insulated rooms
  • Air conditioning
  • Ensuite bathroom
  • Wardrobe or cupboard

Food & Drink

For a fee, guests can enjoy a buffet breakfast daily from 7 AM to 10:30 AM.

Cafe Mint – This café specialises in local and international cuisine and serves breakfast, lunch and dinner.

Room service (during limited hours) is available.

Nearby Activities

Recreational amenities at the hotel include a fitness centre.

Hotel Policies

Check-in

  • Check-in time starts at 3 PM
  • Check-in time ends at anytime
  • Minimum check-in age is: 19

Special check-in instructions:

Front desk staff will greet guests on arrival.

Front desk staff will greet guests on arrival.

Check-out

  • Check-out by noon

Payment types

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Cots (infant beds) are not available.

Pet Policy

  • No pets allowed

Policies

Extra-person charges may apply and vary depending on property policy

Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed

This property accepts credit cards, debit cards and cash

Safety features at this property include a fire extinguisher and a smoke detector

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

No on-site parking is available. This property accepts Visa, Mastercard, debit cards and cash. For guests' safety, the property includes a fire extinguisher and a smoke detector in all accommodation.

  • Staff temperature checks are conducted regularly
  • Temperature checks are available to guests
  • Bed sheets and towels are washed at a temperature of at least 60°C/140°F
  • Commonly-touched surfaces are cleaned with disinfectant
  • Property confirms they are implementing guest safety measures
  • Property is cleaned with disinfectant
  • Contactless check-out is not available
  • Staff wears personal protective equipment
  • Protective clothing is not available to guests
  • Shield between guests and staff in main contact areas
  • Guests are provided with free hand sanitiser
  • Property does not follow sanitisation practices of any association
  • Staffed front desk
  • Social distancing measures are in place
  • Contactless check-in is not available
  • No rollaway/extra beds available
  • Property follows regional sanitisation guidelines Safe & Clean (Malaysia)
  • No cots (infant beds) available
  • Property confirms they are implementing enhanced cleaning measures
  • Smoke detector
  • Individually-wrapped food options are available
  • Individually-wrapped food options are available for breakfast
  • Individually-wrapped food options are available for lunch
  • Individually-wrapped food options are available for dinner
  • Individually-wrapped food options are available through room service
  • Debit cards
  • Gap period enforced between guest stays - 24 hours

Fees

Guests will be asked to pay the following charges at the property:

  • Tourism fee: MYR 10 per accommodation, per night

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: from approximately MYR 40 for adults and from MYR 20 for children

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Cosmo Kuala Lumpur
  • Cosmo Hotel
  • Hotel Cosmo Kuala Lumpur
  • Cosmo Hotel Kuala Lumpur Hotel
  • Cosmo Hotel Kuala Lumpur Kuala Lumpur
  • Cosmo Hotel Kuala Lumpur Hotel Kuala Lumpur
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*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.