Mandarin Oriental, Kuala Lumpur

5.0 star property

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Photo gallery for Mandarin Oriental, Kuala Lumpur

Outdoor pool, pool umbrellas, pool loungers
Creator video - submitted by Explore Bluegreenland
City view
Royal Suite King Bed
Buffet

Reviews

9.6 out of 10
Exceptional

Popular amenities

  • Hot tub
  • Parking included
  • Free Wi-Fi

Explore the area

View in a map
Kuala Lumpur City Centre, Kuala Lumpur, 50088
  • Place, Suria KLCC Shopping Centre
    ‪2 min walk‬
  • Place, Petronas Twin Towers
    ‪3 min walk‬
  • Place, Pavilion Kuala Lumpur
    ‪10 min walk‬
  • Airport, Kuala Lumpur (KUL-Kuala Lumpur Intl.)
    ‪55 min drive‬

Room options

Deluxe City View Room King

9.4 out of 10
Exceptional
(72 reviews)
  • 40 sq m
  • Sleeps 3
  • 1 King Bed
  • City view

Deluxe City View Room Twin

8.4 out of 10
Very good
(21 reviews)
  • 40 sq m
  • Sleeps 3
  • 2 Single Beds
  • City view

Club Deluxe, Room, 1 King Bed, City View

8.8 out of 10
Excellent
(6 reviews)
  • 40 sq m
  • Sleeps 3
  • 1 King Bed
  • City view

Deluxe Park View Room King

9.8 out of 10
Exceptional
(15 reviews)
  • 40 sq m
  • Sleeps 3
  • 1 King Bed
  • Park view

Club Park View Room King

  • 40 sq m
  • Sleeps 3
  • 1 King Bed
  • Park view

Club Room, 1 King Bed (Twin Towers View)

9.4 out of 10
Exceptional
(11 reviews)
  • 40 sq m
  • Sleeps 3
  • 1 King Bed
  • City view

Twin Towers View Room King

9.8 out of 10
Exceptional
(32 reviews)
  • 40 sq m
  • Sleeps 3
  • 1 King Bed
  • City view

Suite, 1 King Bed (Park)

10.0 out of 10
Exceptional
(2 reviews)
  • 82 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed
  • Park view

Club Suite, 1 King Bed

  • 165 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed
  • Park view

Twin Room (Twin Towers View)

8.8 out of 10
Excellent
(13 reviews)
  • 40 sq m
  • Sleeps 3
  • 2 Single Beds
  • City view

Mandarin, Room, 1 King Bed

  • 82 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed
  • Park view

Deluxe Park View Room Twin

8.6 out of 10
Excellent
(8 reviews)
  • 40 sq m
  • Sleeps 3
  • 2 Single Beds
  • Park view

Executive Room, Park View

  • 48 sq m
  • Sleeps 3
  • 1 King Bed
  • Park view

Club Room, 2 Single Beds (Twin Towers View)

9.0 out of 10
Wonderful
(4 reviews)
  • 40 sq m
  • Sleeps 3
  • 2 Single Beds
  • City view

Club Room, 1 King Bed, Park View (Executive)

9.2 out of 10
Wonderful
(5 reviews)
  • 48 sq m
  • Sleeps 3
  • 1 King Bed
  • Park view

Club Deluxe, Room, 2 Single Beds, City View

8.4 out of 10
Very good
(6 reviews)
  • 40 sq m
  • Sleeps 3
  • 2 Single Beds
  • City view

Presidential Suite, Multiple Beds

  • 320 sq m
  • 2 bedrooms
  • Sleeps 5
  • 2 King Beds
  • Park view

Royal Suite King Bed

  • 41 sq m
  • 1 bedroom
  • Sleeps 5
  • 1 King Bed and 1 Single Bed
  • Park view

Suite, 2 Bedrooms (Park Suite King)

  • 122 sq m
  • 2 bedrooms
  • Sleeps 5
  • 2 King Beds
  • Park view

Suite, 2 Bedrooms (Twin Towers Suite King)

  • 122 sq m
  • 2 bedrooms
  • Sleeps 5
  • 2 King Beds
  • City view

Exclusive Room, Multiple Beds, Connecting Rooms, Park View (King Twin Bed)

  • 122 sq m
  • Sleeps 6
  • 1 King Bed and 2 Single Beds
  • Park view

Room, Connecting Rooms, Park View (King Bed)

  • 122 sq m
  • Sleeps 5
  • 2 King Beds
  • Park view

Room, Connecting Rooms (Twin Towers View, King Bed)

  • 122 sq m
  • Sleeps 5
  • 2 King Beds
  • City view

Executive Apartment, 2 Bedrooms (King Bed, Twin Beds)

8.6 out of 10
Excellent
(4 reviews)
  • 130 sq m
  • 2 bedrooms
  • Sleeps 5
  • 1 King Bed and 2 Single Beds
  • City view

Executive Apartment, 2 Bedrooms (Premium, King Bed, Twin Beds)

  • 130 sq m
  • 2 bedrooms
  • Sleeps 5
  • 2 Single Beds and 1 King Bed
  • City view

Executive Apartment, 3 Bedrooms (King Bed, Twin Beds)

  • 152 sq m
  • 3 bedrooms
  • Sleeps 7
  • 2 Single Beds and 2 King Beds
  • City view

Similar properties

About this property

Mandarin Oriental, Kuala Lumpur

Luxury hotel with 4 restaurants, 6-minute walk to Petronas Twin Towers
Along with 4 restaurants, this hotel has a full-service spa and an outdoor pool. Free WiFi in public areas and free self parking are also provided. Other amenities include 3 bars/lounges, a fitness center, and a poolside bar.
Mandarin Oriental, Kuala Lumpur offers 629 air-conditioned accommodations with minibars and espresso makers. Accommodations offer separate sitting areas. Beds feature down comforters and premium bedding. A pillow menu is available. 49-inch flat-screen televisions come with premium satellite channels. Bathrooms include separate bathtubs and showers with deep soaking bathtubs, bathrobes, slippers, and bidets.

This Kuala Lumpur hotel provides complimentary wireless Internet access. Business-friendly amenities include desks, safes, and phones. Additionally, rooms include complimentary bottled water and coffee/tea makers. In-room massages and hypo-allergenic bedding can be requested. A nightly turndown service is provided and housekeeping is offered daily.

An outdoor pool, a children's pool, and a hot tub are on site. Other recreational amenities include outdoor tennis courts, a sauna, and a fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

The onsite spa has 6 treatment rooms including rooms for couples. Services include deep-tissue massages, hot stone massages, facials, and body wraps. A variety of treatment therapies are provided, including aromatherapy and reflexology. The spa is equipped with a sauna and a steam room.

The spa is open daily. Guests under 16 years old are not allowed in the spa.

Our customers tell us they can't get enough of Mandarin Oriental, Kuala Lumpur's great location. During your stay, you're just a quick walk from Petronas Twin Towers. Features include free WiFi in public areas and free self parking, plus 4 restaurants.
  • Free WiFi
  • Free self parking
  • Enjoy international cuisine at Mosaic, one of the property's 4 restaurants and 3 bars/lounges
  • Buffet breakfast served daily for a fee
  • Valet parking available for a fee
  • Take a swim in the outdoor pool or soak in the hot tub
  • Treat yourself to reflexology, body wraps, or deep-tissue massages at the spa
  • Services include a kid's club, dry cleaning/laundry, and a concierge
  • Onsite recreation includes 2 outdoor tennis courts, a gym, and a steam room
  • Guests have great things to say about the location and the proximity to shopping
  • Within a 15-minute walk of Petronas Twin Towers and Pavilion Kuala Lumpur
  • Airport shuttle service available for a fee
Mandarin Oriental, Kuala Lumpur offers its guests a full-service spa, outdoor tennis courts, and an outdoor pool. There are 4 restaurants on site, as well as a coffee shop/café and a snack bar/deli. You can enjoy a drink at one of the bars, which include 3 bars/lounges and a poolside bar. Public spaces have free WiFi.

Business amenities include a business center, meeting rooms, and limo/town car service. A children's pool, a hot tub, and a fitness center are also featured at the luxury Mandarin Oriental, Kuala Lumpur. An airport shuttle (available 24 hours) is available for a fee. Limited parking is available for a fee and is offered on a first-come, first-served basis.

Smoking is allowed in designated areas at this 5-star Kuala Lumpur hotel.

For a fee, guests can enjoy buffet breakfast daily from 6:30 AM to 10:30 AM.
Mosaic - This restaurant specializes in international cuisine and serves breakfast, brunch, lunch, and dinner.
MO Bar - Onsite cocktail bar. Open daily.
Mandarin Grill - This restaurant serves lunch and dinner. Open daily.
Aqua Restaurant & Grill - This poolside restaurant serves lunch, dinner, and light fare. Guests can enjoy alfresco dining (weather permitting). Open daily.
Lai Po Heen - This restaurant serves brunch, lunch, and dinner. Open daily.
24-hour room service is available.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Electric car charging station on site
  • 24-hour return airport shuttle at scheduled times and on request for a surcharge
  • Limo/town car service
  • Free secured self parking on site
  • Secured valet parking on site (MYR 40 per day)
  • Limited on-site self and valet parking
  • Wheelchair-accessible parking available

Food and drink

  • Daily buffet breakfast available 6:30 AM to 10:30 AM for a fee: MYR 98 for adults and MYR 58 for children
  • 3 bars/lounges
  • 4 restaurants
  • A coffee shop/cafe
  • A poolside bar
  • Coffee and tea in common areas
  • Snack bar/deli

Restaurants on site

  • Aqua Restaurant & Grill
  • Lai Po Heen
  • Mandarin Grill
  • MO Bar
  • Mosaic

Things to do

  • 2 outdoor tennis courts
  • Children's pool
  • Fitness classes
  • Free children's club
  • Full-service spa
  • Gym
  • Hot tub
  • Outdoor pool
  • Pilates classes
  • Sauna
  • Steam room
  • Yoga classes

Family friendly

  • Children's pool
  • Free children's club
  • In-room cot
  • Laundry facilities
  • Outdoor pool
  • Rollaway/extra bed (surcharge)
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • Hair salon
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Tour and ticket assistance
  • Turndown service
  • Wedding services

Business services

  • Business centre
  • Conference space
  • Meeting rooms

Outdoors

  • Barbecue grill
  • Garden
  • Pool loungers
  • Pool umbrellas
  • Terrace

Full-service spa

  • 6 treatment rooms
  • Aromatherapy
  • Body scrubs
  • Body wraps
  • Couples treatment rooms
  • Deep-tissue massages
  • Facials
  • Hot stone massages
  • In-room massages
  • Manicures/pedicures
  • Prenatal massages
  • Reflexology
  • Sauna
  • Spa open daily
  • Steam room

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Accessible airport shuttle
  • Lift
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business centre
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant

More

  • 30 floors
  • Ballroom
  • Banquet hall
  • Designated smoking areas
  • Eco-friendly cleaning products used

Room amenities

Bedroom

  • Blackout drapes
  • Down comforter
  • Free cot
  • Hypo-allergenic bedding
  • Pillow menu
  • Premium bedding
  • Rollaway/extra bed (surcharge)

Bathroom

  • Bidet
  • Deep soaking bathtub
  • Dressing gowns
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Separate bathtub and shower
  • Shampoo
  • Slippers
  • Soap
  • Toilet paper
  • Toothbrush and toothpaste
  • Towels provided

Entertainment

  • 49-inch flat-screen TV with premium cable/satellite channels

Food and drink

  • 24-hour room service
  • Coffee/tea maker
  • Electric kettle
  • Espresso maker
  • Free bottled water
  • Minibar

More

  • Air conditioning
  • Composting
  • Connecting rooms available
  • Desk
  • Eco-friendly toiletries
  • Electrical adapters
  • Iron/ironing board
  • Laptop workspace
  • LED lighting
  • Phone
  • Recycling
  • Reusable coffee/tea filters
  • Safe
  • Separate sitting area

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime
Minimum check-in age: 18

Check-out

Check-out before noon

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); to arrange pick-up, guests must contact the property 48 hours prior to arrival, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools
Please note that any special requests must be confirmed by contacting the hotel in advance.

Access methods

Staffed front desk

Pets

  • Pets and service animals are not allowed at Mandarin Oriental, Kuala Lumpur

Children and extra beds

  • Children are welcome.
  • Kids stay free! Up to 5 children 12 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are available for MYR 113.4 per night.
  • Free cribs (infant beds)!

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: approximately MYR 98 for adults and MYR 58 for children
  • Airport shuttle fee: MYR 453.60 per vehicle (one-way, maximum occupancy 3)
  • Secured valet parking fee: MYR 40 per day
  • Rollaway bed fee: MYR 113.4 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
This property uses eco-friendly cleaning products
Noise-free guestrooms cannot be guaranteed
Safety features at this property include a fire extinguisher, a smoke detector, a security system, and a first aid kit
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Mandarin Oriental, Kuala Lumpur offers transfers from the airport (fees may apply). Please contact the property at the number on the booking confirmation 48 hours prior to arrival with your arrival details. Front desk staff will greet guests on arrival at the property.
This property enforces a strict dress code in the club lounge. Shorts, tank tops, and slippers are not permitted.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • Reservations are needed for massage services and spa treatments. For reservations, contact the hotel before arrival using the contact information on the booking confirmation.
  • Up to 5 children 12 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • Pets and service animals are not allowed on site.

Property is also known as

Kuala Lumpur Mandarin Oriental
Mandarin Oriental Hotel Kuala Lumpur
Mandarin Oriental Kuala Lumpur
Mandarin Kuala Lumpur
Mandarin Oriental, Kuala Lumpur Hotel Kuala Lumpur
Mandarin Oriental Kuala Lumpur Hotel
Mandarin Oriental Kuala Lumpur
Mandarin Oriental, Kuala Lumpur Hotel
Mandarin Oriental, Kuala Lumpur Kuala Lumpur
Mandarin Oriental, Kuala Lumpur Hotel Kuala Lumpur

Mandarin Oriental, Kuala Lumpur Reviews

Reviews

9.6

Exceptional

Rating 10 - Excellent. 816 out of 1005 reviews
Rating 8 - Good. 130 out of 1005 reviews
Rating 6 - Okay. 31 out of 1005 reviews
Rating 4 - Poor. 18 out of 1005 reviews
Rating 2 - Terrible. 10 out of 1005 reviews

9.6/10

Cleanliness

9.6/10

Staff & service

9.6/10

Amenities

9.2/10

Property conditions & facilities

Reviews

10/10 Excellent

Rebecca

Stayed 2 nights in Oct 2025

10/10 Excellent

Lauren

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Incredible stay at the Mandarin Oriental. The staff were lovely and helpful. Amazing central location and we had a fantastic scenic view of the Petronas towers! The room was spacious. The pool area was also lovely with an amazing view and the gym had a variety of equipment with the sauna, steam room, cold plunge and hot tub! Would 100% recommend to anyone visiting KL!
Stayed 3 nights in Oct 2025

10/10 Excellent

Erika, Falls Church

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff was super accommodating. We loved everything about the property.
Stayed 1 night in Oct 2025

10/10 Excellent

Jalal

Stayed 3 nights in Oct 2025

10/10 Excellent

Soo Hoon, Agoura Hills

Liked: Cleanliness, staff & service, property conditions & facilities
Nice gym and spa
Stayed 1 night in Oct 2025

10/10 Excellent

nisaa

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
We enjoyed everything
Stayed 2 nights in Sep 2025

10/10 Excellent

Nadir

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Really took care of us.Appreciate it was really busy with two conferences going on but it was managed well by the hotel. Breakfast was great. Staff were incredibly friendly. Good introduction to the room with staff remembering our names which was unusual. Overall a very nice experience
Stayed 3 nights in Oct 2025

6/10 Okay

Maria

Travelled with group
Liked: Cleanliness, staff & service
Buffet dinner was limited. Not much choice and bit much food
Stayed 3 nights in Sep 2025

10/10 Excellent

Michael

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We had booked two nights with MO Club access to break the journey back to London after a nature tour of Borneo. Unfortunately, my wife had picked up an E. coli infection in Borneo. On arrival at the hotel the Concierge staff immediately helped us to an excellent local hospital where she had to be admitted for several days, but recovered well. The MO Club team were wonderful and extended our booking and did everything possible to make it easy. We could not thank them enough. In the end the two night stay stretched into more than a week and we were grateful to the MO for making a horrible experience much easier than it might have been. We had stayed there on the outbound leg and once again found it comfortable, with superb facilities, the MO Club was a huge bonus in the circumstances and all the staff were friendly and helpful. We couldn’t be more thankful.
Stayed 2 nights in Sep 2025

10/10 Excellent

Tooba

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I travelled with my four year old daughter. I chose MO specifically because of how child friendly this hotel is. They arranged a stroller, a baby sitter, and kid friendly amenities before my arrival. The kids club at MO was also incredible. The food and their in room dining service was top quality, not to mention the room views. MO team made my stay extremely comfortable and my daughter actually became so sad when we had to check out. I recommend this to families with young children and also people traveling for work who can’t leave their little ones behind. Thank you MO!
Stayed 4 nights in Sep 2025

10/10 Excellent

Charles

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
good service for a busy hotel. the spa, pool, gym, breakfast were first class and enhanced our vacation.
Stayed 2 nights in Oct 2025

10/10 Excellent

Sir Justin

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Sep 2025

10/10 Excellent

David

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Amazing hotel! Beautiful room, wonderful staff, probably the my favorite hotel experience thus far
Stayed 1 night in Oct 2025

8/10 Good

Shameera Yusuf

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location and service
Stayed 10 nights in Sep 2025

10/10 Excellent

Anubhav, Sydney

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Wonderful stay in all regards.
Stayed 2 nights in Sep 2025

10/10 Excellent

Noor Faezah

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent location for shopping and exploring the heart of the city.
Stayed 2 nights in Sep 2025

10/10 Excellent

Daniel

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Fantastic staff, good food and excellent bedding. Very convenient location. Reasonable prices
Stayed 4 nights in Sep 2025

10/10 Excellent

Harry

Stayed 4 nights in Aug 2025

10/10 Excellent

Nicole

Stayed 3 nights in Sep 2025

10/10 Excellent

Fabien

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Superbe hotel ! J'y ai passé un superbe séjour. Je reviendrai.
Stayed 1 night in Sep 2025

10/10 Excellent

Nigel

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Sep 2025

10/10 Excellent

johnny

Stayed 3 nights in Sep 2025

10/10 Excellent

Priya

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Great stay at MO in KL. This was our first visit to the country and we have nothing but great things to say! Everything from check in to check out has been fab! We have enjoyed using the amenities and the location of the hotel is second to none! We would happily return to another MO around the world based on KL’s hospitality!
Stayed 3 nights in Sep 2025

10/10 Excellent

Najabat

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very clean hotel with spacious rooms Staff all very friendly especially duty manager Mr Hafiz
Stayed 3 nights in Sep 2025

10/10 Excellent

Kate

Travelled with family, Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Fantastic hotel with excellent service. Brilliant location.
Stayed 4 nights in Aug 2025