Mandarin Oriental, Kuala Lumpur

5.0 star property

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Photo gallery for Mandarin Oriental, Kuala Lumpur

Outdoor pool, pool umbrellas, pool loungers
Creator video
Royal Suite King Bed
3 bars/lounges, cocktail bar
3 bars/lounges, cocktail bar

Reviews

9.4 out of 10
Exceptional

Popular amenities

  • Bar
  • Hot tub
  • Pool
  • Parking included
  • Parking available

Explore the area

View in a map
Kuala Lumpur City Centre, Kuala Lumpur, 50088
  • Petronas Twin Towers
    ‪3 min walk‬
  • Pavilion Kuala Lumpur
    ‪10 min walk‬
  • Kuala Lumpur Tower
    ‪14 min walk‬
  • Kuala Lumpur (KUL-Kuala Lumpur Intl.)
    ‪51 min drive‬

Room options

Club Room, 1 King Bed, Park View (Executive)

9.0 out of 10
Wonderful
(4 reviews)
  • 48 sq m
  • Park view
  • Sleeps 3
  • 1 King Bed

Executive Room, Park View

  • 48 sq m
  • Park view
  • Sleeps 3
  • 1 King Bed

Club Room, 2 Single Beds (Twin Towers View)

8.8 out of 10
Excellent
(3 reviews)
  • 40 sq m
  • City view
  • Sleeps 3
  • 2 Twin Beds

Deluxe City View Room Twin

8.2 out of 10
Very good
(15 reviews)
  • 40 sq m
  • City view
  • Sleeps 3
  • 2 Twin Beds

Royal Suite King Bed

  • 41 sq m
  • 1 bedroom
  • Park view
  • Sleeps 5
  • 1 King Bed and 1 Twin Bed

Executive Apartment, 3 Bedrooms (King Bed, Twin Beds)

  • 152 sq m
  • 3 bedrooms
  • City view
  • Sleeps 7
  • 2 Twin Beds and 1 King Bed

Deluxe City View Room King

9.4 out of 10
Exceptional
(63 reviews)
  • 40 sq m
  • City view
  • Sleeps 3
  • 1 King Bed

Club Deluxe, Room, 2 Single Beds, City View

8.0 out of 10
Very good
(5 reviews)
  • 40 sq m
  • City view
  • Sleeps 3
  • 2 Twin Beds

Presidential Suite, Multiple Beds

  • 320 sq m
  • 2 bedrooms
  • Park view
  • Sleeps 5
  • 2 King Beds

Mandarin, Room, 1 King Bed

  • 82 sq m
  • 1 bedroom
  • Park view
  • Sleeps 3
  • 1 King Bed

Suite, 2 Bedrooms (Twin Towers Suite King)

  • 122 sq m
  • 2 bedrooms
  • City view
  • Sleeps 5
  • 2 King Beds

Suite, 2 Bedrooms (Park Suite King)

  • 122 sq m
  • 2 bedrooms
  • Park view
  • Sleeps 5
  • 2 King Beds

Suite, 1 King Bed (Park)

10.0 out of 10
Exceptional
(2 reviews)
  • 82 sq m
  • 1 bedroom
  • Park view
  • Sleeps 3
  • 1 King Bed

Club Suite, 1 King Bed

  • 165 sq m
  • 1 bedroom
  • Park view
  • Sleeps 3
  • 1 King Bed

Club Park View Room King

  • 40 sq m
  • Park view
  • Sleeps 3
  • 1 King Bed

Deluxe Park View Room King

9.8 out of 10
Exceptional
(14 reviews)
  • 40 sq m
  • Park view
  • Sleeps 3
  • 1 King Bed

Club Room, 1 King Bed (Twin Towers View)

9.4 out of 10
Exceptional
(8 reviews)
  • 40 sq m
  • City view
  • Sleeps 3
  • 1 King Bed

Twin Towers View Room King

9.8 out of 10
Exceptional
(26 reviews)
  • 40 sq m
  • City view
  • Sleeps 3
  • 1 King Bed

Executive Apartment, 2 Bedrooms (Premium, King Bed, Twin Beds)

  • 130 sq m
  • City view
  • Sleeps 5
  • 2 Twin Beds and 1 King Bed

Executive Apartment, 2 Bedrooms (King Bed, Twin Beds)

8.8 out of 10
Excellent
(3 reviews)
  • 130 sq m
  • City view
  • Sleeps 5
  • 1 King Bed and 2 Twin Beds

Room, Multiple Beds, Connecting Rooms, Park View (King Twin Bed)

  • 122 sq m
  • Park view
  • Sleeps 5
  • 1 King Bed and 2 Twin Beds

Club Deluxe, Room, 1 King Bed, City View

8.4 out of 10
Very good
(5 reviews)
  • 40 sq m
  • City view
  • Sleeps 3
  • 1 King Bed

Deluxe Park View Room Twin

8.8 out of 10
Excellent
(6 reviews)
  • 40 sq m
  • Park view
  • Sleeps 3
  • 2 Twin Beds

Room, Connecting Rooms, Park View (King Bed)

  • 122 sq m
  • Park view
  • Sleeps 5
  • 2 King Beds

Room, Connecting Rooms (Twin Towers View, King Bed)

  • 122 sq m
  • City view
  • Sleeps 5
  • 2 King Beds

Room, 2 Single Beds (Twin Towers View)

8.6 out of 10
Excellent
(10 reviews)
  • 40 sq m
  • City view
  • Sleeps 3
  • 2 Twin Beds

Similar properties

About this property

Mandarin Oriental, Kuala Lumpur

Luxury hotel with 4 restaurants and a full-service spa
Along with 4 restaurants, this hotel has a full-service spa and an outdoor pool. Free WiFi in public areas and free self parking are also provided. Other amenities include 3 bars/lounges, a fitness center, and a poolside bar.
Mandarin Oriental, Kuala Lumpur offers 629 air-conditioned accommodations with minibars and espresso makers. Accommodations offer separate sitting areas. Beds feature down comforters and premium bedding. A pillow menu is available. 49-inch flat-screen televisions come with premium satellite channels. Bathrooms include separate bathtubs and showers with deep soaking bathtubs, bathrobes, slippers, and bidets.

This Kuala Lumpur hotel provides complimentary wireless Internet access. Business-friendly amenities include desks, safes, and phones. Additionally, rooms include complimentary bottled water and coffee/tea makers. In-room massages and hypo-allergenic bedding can be requested. A nightly turndown service is provided and housekeeping is offered daily.

An outdoor pool, a children's pool, and a hot tub are on site. Other recreational amenities include outdoor tennis courts, a sauna, and a fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

The onsite spa has 6 treatment rooms including rooms for couples. Services include deep-tissue massages, hot stone massages, facials, and body wraps. A variety of treatment therapies are provided, including aromatherapy and reflexology. The spa is equipped with a sauna and a steam room.

The spa is open daily. Guests under 16 years old are not allowed in the spa.

Our customers tell us they can't get enough of Mandarin Oriental, Kuala Lumpur's great location. During your stay, you're just a quick walk from KLCC Park. Features include free WiFi in public areas and free self parking, plus 4 restaurants.
  • Free WiFi
  • Free self parking
  • Enjoy international cuisine at Mosaic, one of the property's 4 restaurants and 3 bars/lounges
  • Buffet breakfast served daily for a fee
  • Valet parking available for a fee
  • Take a swim in the outdoor pool or soak in the hot tub
  • Treat yourself to manicures and pedicures, facials, or body scrubs at the spa
  • Services include a kid's club, dry cleaning/laundry, and a concierge
  • Onsite recreation includes 2 outdoor tennis courts, a gym, and a steam room
  • Guests have great things to say about the clean accommodations and the proximity to shopping
  • Within a 15-minute walk of Petronas Twin Towers and Pavilion Kuala Lumpur
  • Airport shuttle service available for a fee
Mandarin Oriental, Kuala Lumpur offers its guests a full-service spa, outdoor tennis courts, and an outdoor pool. There are 4 restaurants on site, as well as a coffee shop/café and a snack bar/deli. You can enjoy a drink at one of the bars, which include 3 bars/lounges and a poolside bar. Public spaces have free WiFi.

Business amenities include a business center, meeting rooms, and limo/town car service. A children's pool, a hot tub, and a fitness center are also featured at the luxury Mandarin Oriental, Kuala Lumpur. An airport shuttle (available 24 hours) is available for a fee. Limited parking is available for a fee and is offered on a first-come, first-served basis.

Smoking is allowed in designated areas at this 5-star Kuala Lumpur hotel.

For a fee, guests can enjoy buffet breakfast daily from 6:30 AM to 10:30 AM.
Mosaic - This restaurant specializes in international cuisine and serves breakfast, brunch, lunch, and dinner.
MO Bar - Onsite cocktail bar. Open daily.
Mandarin Grill - This restaurant serves lunch and dinner. Open daily.
Aqua Restaurant & Grill - This poolside restaurant serves lunch, dinner, and light fare. Guests can enjoy alfresco dining (weather permitting). Open daily.
Lai Po Heen - This restaurant serves brunch, lunch, and dinner. Open daily.
24-hour room service is available.

Languages

Arabic, Chinese (Mandarin), English, Filipino, French, German, Indonesian, Italian, Japanese, Malay

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Electric car charging station on site
  • 24-hour return airport shuttle at scheduled times and on request for a surcharge
  • Limo/town car service
  • Free secured self parking on site
  • Secured valet parking on site (MYR 40 per day)
  • Limited on-site parking
  • Wheelchair-accessible parking available

Food and drink

  • Daily buffet breakfast available 6:30 AM to 10:30 AM for a fee: MYR 98 for adults and MYR 58.80 for children
  • 3 bars/lounges
  • 4 restaurants
  • A coffee shop/cafe
  • A poolside bar
  • Coffee and tea in common areas
  • Snack bar/deli

Restaurants on site

  • Aqua Restaurant & Grill
  • Lai Po Heen
  • Mandarin Grill
  • MO Bar
  • Mosaic

Things to do

  • 2 outdoor tennis courts
  • Children's pool
  • Fitness classes
  • Free children's club
  • Full-service spa
  • Gym
  • Hot tub
  • Outdoor pool
  • Pilates classes
  • Sauna
  • Steam room
  • Yoga classes

Family friendly

  • Children's pool
  • Free children's club
  • Free cot
  • Laundry facilities
  • Outdoor pool
  • Rollaway/extra bed (surcharge)
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • Hair salon
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Tour and ticket assistance
  • Turndown service
  • Wedding services

Business services

  • Business centre
  • Conference space
  • Meeting rooms

Outdoors

  • Barbecue grill
  • Garden
  • Pool loungers
  • Pool umbrellas
  • Terrace

Full-service spa

  • 6 treatment rooms
  • Aromatherapy
  • Body scrubs
  • Body wraps
  • Couples treatment rooms
  • Deep-tissue massages
  • Facials
  • Hot stone massages
  • In-room massages
  • Manicures/pedicures
  • Prenatal massages
  • Reflexology
  • Sauna
  • Spa open daily
  • Steam room

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Accessible airport shuttle
  • Lift
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business centre
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant

More

  • 30 floors
  • Ballroom
  • Banquet hall
  • Designated smoking areas
  • Eco-friendly cleaning products used

Room amenities

Bedroom

  • Blackout drapes
  • Down comforter
  • Free cot
  • Hypo-allergenic bedding
  • Pillow menu
  • Premium bedding
  • Rollaway/extra bed (surcharge)

Bathroom

  • Bidet
  • Deep soaking bathtub
  • Dressing gowns
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Separate bathtub and shower
  • Shampoo
  • Slippers
  • Soap
  • Toilet paper
  • Toothbrush and toothpaste
  • Towels provided

Entertainment

  • 49-inch flat-screen TV with premium cable/satellite channels

Food and drink

  • 24-hour room service
  • Coffee/tea maker
  • Electric kettle
  • Espresso maker
  • Free bottled water
  • Minibar

More

  • Air conditioning
  • Composting
  • Connecting rooms available
  • Desk
  • Eco-friendly toiletries
  • Electrical adapters
  • Iron/ironing board
  • Laptop workspace
  • LED lighting
  • Phone
  • Recycling
  • Reusable coffee/tea filters
  • Safe
  • Separate sitting area

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime
Minimum check-in age: 18

Check-out

Check-out before noon

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival at the property
Please note that any special requests must be confirmed by contacting the hotel in advance.

Access methods

Staffed front desk

Pets

  • Pets and service animals are not allowed at Mandarin Oriental, Kuala Lumpur

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available for MYR 113.4 per night.
  • Free cribs (infant beds)!

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: approximately MYR 98 for adults and MYR 58.80 for children
  • Airport shuttle fee: MYR 424 per vehicle (one-way, maximum occupancy 3)
  • Secured valet parking fee: MYR 40 per day
  • Rollaway bed fee: MYR 113.4 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
This property uses eco-friendly cleaning products
Noise-free guestrooms cannot be guaranteed
Safety features at this property include a fire extinguisher, a smoke detector, a security system, and a first aid kit
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Mandarin Oriental, Kuala Lumpur offers transfers from the airport (fees may apply). Please contact the property at the number on the booking confirmation with your arrival details prior to travel. Front desk staff will greet guests on arrival at the property.
This property enforces a strict dress code in the club lounge. Shorts, tank tops, and slippers are not permitted.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • Reservations are needed for massage services and spa treatments. For reservations, contact the hotel before arrival using the contact information on the booking confirmation.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • Pets and service animals are not allowed on site.

Property is also known as

Kuala Lumpur Mandarin Oriental
Mandarin Oriental Hotel Kuala Lumpur
Mandarin Oriental Kuala Lumpur
Mandarin Kuala Lumpur
Mandarin Oriental, Kuala Lumpur Hotel Kuala Lumpur
Mandarin Oriental Kuala Lumpur Hotel
Mandarin Oriental Kuala Lumpur
Mandarin Oriental, Kuala Lumpur Hotel
Mandarin Oriental, Kuala Lumpur Kuala Lumpur
Mandarin Oriental, Kuala Lumpur Hotel Kuala Lumpur

Mandarin Oriental, Kuala Lumpur Reviews

Reviews

9.4

Exceptional

Rating 10 - Excellent. 782 out of 1004 reviews
Rating 8 - Good. 154 out of 1004 reviews
Rating 6 - Okay. 37 out of 1004 reviews
Rating 4 - Poor. 17 out of 1004 reviews
Rating 2 - Terrible. 14 out of 1004 reviews

9.6/10

Cleanliness

9.6/10

Staff & service

9.4/10

Amenities

9.2/10

Property conditions & facilities

9.2/10

Eco-friendliness

Reviews

8/10 Good

John Felipe

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities
A/A no working as well. The room temperature was not good.
Stayed 3 nights in May 2025

10/10 Excellent

Bina

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This is an extremely nice hotel in a very good location. I enjoyed it so much that I extended my stay by two days. The staff are incredibly attentive and go out of their way to ensure a great experience. Highly recommended!
Stayed 2 nights in May 2025

10/10 Excellent

UMBREEN

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The location is perfect, and the staff go out of their way to accommodate you. We did experience a few issues with housekeeping, but they were resolved very quickly. Overall, a great stay
Stayed 9 nights in May 2025

10/10 Excellent

Ryonah

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I can’t say enough good things about our experience at Mandarin Oriental KL. I was traveling with my very chatty 8-year-old son and every single staff member we interacted with was incredibly friendly, patient, and kind. They made both of us feel completely at home and welcomed from the moment we arrived. The location is unbeatable, right next to Suria KLCC and the iconic Petronas Twin Towers. The view from our room was stunning, especially at night when the towers lit up. The food was fantastic, and the overall atmosphere was calm, elegant, and very family-friendly. Thank you so much to everyone at the Mandarin Oriental for making this trip so special. You created a beautiful memory for my son and me. We’d absolutely stay here again if we return to Kuala Lumpur! 감사했어요! ありがとうございました!
Stayed 2 nights in May 2025

8/10 Good

Vandana

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great hotel :-)

The hotel is lovely and the location is great. You have the Petronas towers walking distance away as you walk through a shopping mall just next door! There’s also a food court in the mall with such a variety of foods. I would definitely recommend. This hotel.
Stayed 4 nights in Apr 2025

10/10 Excellent

Jason

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel is absolutely gorgeous with breathtaking views of the Petronas Twin Towers and downtown Kuala Lumpur. The staff is extrordinarily professional and friendly. We will definitely be staying here again and highly recommend!!
Stayed 2 nights in Apr 2025

10/10 Excellent

Frances, FPO

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Elegant design and decor hotel. Many options to dine in. Perfect location. All hotel employees were very kind, very helpful people. We want to go back.
Stayed 3 nights in Apr 2025

10/10 Excellent

Bernadette

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
An excellent hotel in a great location. The staff were welcoming and helpful. The bar on 57 had fantastic views of the city and the Petronas Towers. Enjoyed our stay.
Stayed 2 nights in Apr 2025

10/10 Excellent

Richard

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The property was not only a beautiful design with much attention to detail being paid to not only the aesthetics, but also the practicality of all areas. I do not have any accessibility requirements however it was nice to see that this was also considered in the design. The staff...well, they were also excellent. Very friendly, always greeting you and nothing was ever any trouble (but they had thought of everything anyway). I only had breakfast at the hotel but this was also excellent (variety and quality), with everything you could possibly want to eat! I really enjoyed my stay and I hope to go again one day.
Stayed 2 nights in May 2025

10/10 Excellent

Kyu Jin

Stayed 4 nights in Apr 2025

4/10 Poor

Aleksandr, Porter Ranch

Travelled with family and small children, Business traveller
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Disappointing Stay – Not Worth the Price Rooms are extremely outdated with worn-out furniture—definitely not what you’d expect at this price point. When we checked in, housekeeping had left someone else’s sock in the room. Even worse, the shower water was brown during half of our stay, and the only response from reception was to “wait.” No heads-up that breakfast wasn’t included—just an unexpected charge at checkout. After all this, I requested a simple 2-hour late checkout and was denied—only given 30 minutes—forcing us to walk around with our infant in 90°F heat. I’m done with this place and won’t be returning.
Stayed 3 nights in Nov 2024

10/10 Excellent

david

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Grand hotel good location

Good location and five star service throughput, this is a classy establishment and has a grand style. Location and facilities are good, great shopping and dining options available and close to Petronas towers however a tour would require booking in advance before your stay. The rooms are starting to look a little dated however all adds to the charm.
Stayed 3 nights in Apr 2025

10/10 Excellent

Jesper

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Apr 2025

10/10 Excellent

Jessica

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Luxurious Surroundings. High Quality Food

Stayed 3 nights in Mar 2025

10/10 Excellent

Timothy

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Well worth staying.

Stayed 2 nights in Apr 2025

10/10 Excellent

Steve

Business traveller, Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Apr 2025

10/10 Excellent

Syed

Stayed 3 nights in Apr 2025

10/10 Excellent

Jane, Seattle

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location and beautiful hotel. The rooms were spacious and in excellent condition. Comfortable beds. Staff was very helpful and friendly. Would definitely stay here again.
Stayed 2 nights in Apr 2025

10/10 Excellent

hernan

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Apr 2025

10/10 Excellent

Mohamed

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
On the whole quite satisfactory stay.
Stayed 3 nights in Apr 2025

10/10 Excellent

Darren

Stayed 3 nights in Apr 2025

10/10 Excellent

Trevor

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Mar 2025

10/10 Excellent

Brent

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Amazing position, great views.
Stayed 2 nights in Apr 2025

10/10 Excellent

stere

Liked: Amenities, property conditions & facilities
Beautiful hotel near the attractions side!
Stayed 1 night in Apr 2025

10/10 Excellent

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Amazing! Loved it

Amazing hotel with very very helpful and kind staff. Very delicious breakfast and various authentic malay, chinese and international dinner possibilities in the hotel. Very clean rooms and amenities. Hote is situated in a very central and safe are. We were there with our 18 months babyboy and loved it.
Stayed 4 nights in Apr 2025