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Royale Chulan Kuala Lumpur

5.0 star property

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Photo gallery for Royale Chulan Kuala Lumpur

Lobby
Creator video - submitted by Alevtina Balvanovich
Banquet hall
Exterior
View from property

Reviews

8.4 out of 10
Very good

Popular amenities

  • Hot tub
  • Spa
  • Free Wi-Fi
  • Restaurant
  • Air-conditioning

Explore the area

View in a map
No. 5 Jalan Conlay, Kuala Lumpur City Centre, Kuala Lumpur, 50450
  • Place, Pavilion Kuala Lumpur
    ‪7 min walk‬
  • Place, Kuala Lumpur Convention Centre
    ‪9 min walk‬
  • Place, KLCC Park
    ‪10 min walk‬
  • Airport, Kuala Lumpur (KUL-Kuala Lumpur Intl.)
    ‪58 min drive‬

Room options

View all photos for Superior King

Minibar, in-room safe, desk, laptop workspace

Superior King

8.8 out of 10
Excellent
(5 reviews)
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Deluxe King

Minibar, in-room safe, desk, laptop workspace

Deluxe King

  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Premier King

Premier King

Premier King

8.8 out of 10
Excellent
(5 reviews)
  • Sleeps 2
  • 1 King Bed

View all photos for Royale Club King

Minibar, in-room safe, desk, laptop workspace

Royale Club King

10.0 out of 10
Exceptional
(1 review)
  • Sleeps 2
  • 1 King Bed

View all photos for Studio King

Studio King

Studio King

7.2 out of 10
Good
(7 reviews)
  • Sleeps 2
  • 1 King Bed

View all photos for Executive Suite

Executive Suite

Executive Suite

  • Sleeps 2
  • 1 King Bed

View all photos for Premier Suite

Premier Suite

Premier Suite

  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Apartment, 1 Bedroom

Apartment, 1 Bedroom | Living area

Apartment, 1 Bedroom

  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Superior Twin

Minibar, in-room safe, desk, laptop workspace

Superior Twin

  • 1 bedroom
  • Sleeps 2
  • 2 Single Beds

View all photos for Deluxe Twin

Minibar, in-room safe, desk, laptop workspace

Deluxe Twin

  • 1 bedroom
  • Sleeps 2
  • 2 Single Beds

View all photos for Studio Twin

Studio Twin

Studio Twin

  • 1 bedroom
  • Sleeps 2
  • 2 Single Beds

View all photos for Premier Twin

Minibar, in-room safe, desk, laptop workspace

Premier Twin

  • Sleeps 2
  • 2 Single Beds

View all photos for Royale Club Twin

Royale Club Twin

Royale Club Twin

  • Sleeps 2
  • 2 Single Beds

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  • Pool
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4.5 out of 5, Wonderful, 399 reviews
The price is €72
includes taxes & fees
20 May - 21 May
Star Suites KLCC

About this property

Royale Chulan Kuala Lumpur

Along with a full-service spa, this hotel has an outdoor pool and a restaurant. WiFi in public areas is free. Additionally, a health club, a poolside bar, and a hot tub are onsite. Change of towels is available on request.
Royale Chulan Kuala Lumpur offers 402 air-conditioned accommodations with minibars and safes. LCD televisions come with satellite channels. Bathrooms include bathrobes, slippers, bidets, and complimentary toiletries.

This Kuala Lumpur hotel provides complimentary wired and wireless Internet access. Business-friendly amenities include desks and phones. Additionally, rooms include coffee/tea makers and hair dryers. Change of towels and change of bedsheets can be requested. Housekeeping is provided daily.

An outdoor pool, a children's pool, and a hot tub are on site. Other recreational amenities include a health club.

Children under 12 years old are not allowed in the swimming pool, fitness facility, or hot tub without adult supervision.

Telaga Bunga Spa has 8 treatment rooms including rooms for couples. Services include facials, body wraps, body scrubs, and body treatments. A variety of treatment therapies are provided, including aromatherapy. The spa is equipped with a hot tub.

The spa is open daily. Children under 12 years old are not allowed in the spa without adult supervision.

Our customers tell us they can't get enough of the helpful staff at Royale Chulan Kuala Lumpur. During your stay, you're just a quick walk from Pavilion Kuala Lumpur. You'll find features like free WiFi in public areas, plus a full-service spa and an outdoor pool.
  • Free WiFi and wired Internet
  • Grab something to eat at the restaurant or stop for a drink at the pool bar
  • Buffet breakfast served daily for a fee
  • Valet parking and self parking available for a fee
  • Take a swim in the outdoor pool or soak in the hot tub
  • Indulge with aromatherapy, body wraps, or facials at Telaga Bunga Spa
  • Services include a concierge, luggage storage, and wedding services
  • Onsite recreation includes a gym
  • Within a 15-minute walk of Pavilion Kuala Lumpur and KLCC Park
Royale Chulan Kuala Lumpur offers its guests a full-service spa, an outdoor pool, and a health club. There's a restaurant on site. You can enjoy a drink at the pool bar. WiFi and wired Internet are free in public spaces.

A business center and a meeting room are available. A children's pool, a hot tub, and spa services are also featured at the luxury Royale Chulan Kuala Lumpur. For a fee, parking is available.

Smoking is allowed in designated areas at this 5-star Kuala Lumpur hotel.

For a fee, guests can enjoy buffet breakfast daily from 6:30 AM to 10:30 AM.
Royale Chulan Kuala Lumpur has a restaurant on site.
Warisan Cafe - This buffet restaurant serves breakfast, lunch, and dinner. Open daily.
Room service (during limited hours) is available.

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi and wired internet

Parking and transport

  • Covered parking on site (MYR 5 per day)
  • Valet parking on site (MYR 25 per day)
  • Limited on-site valet and self parking
  • Wheelchair-accessible parking available

Food and drink

  • Daily buffet breakfast available 6:30 AM to 10:30 AM for a fee: MYR 77 per person
  • A poolside bar
  • A restaurant

Restaurants on site

  • Warisan Cafe

Things to do

  • Children's pool
  • Full-service spa
  • Health club
  • Hot tub
  • Outdoor pool

Family friendly

  • Children's pool
  • Mini-fridge
  • Outdoor pool

Conveniences

  • 24-hour front desk
  • ATM
  • Hair salon
  • Luggage storage

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Concierge services
  • Housekeeping (daily)
  • Wedding services

Business services

  • Business centre
  • Conference space
  • Meeting room

Full-service spa

  • 8 treatment rooms
  • Aromatherapy
  • Body scrubs
  • Body wraps
  • Couples treatment rooms
  • Facials
  • Hot tub
  • Massage
  • Spa open daily

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business centre
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant

More

  • 1 building
  • 12 floors
  • Banquet hall
  • Built in 2009
  • Designated smoking areas

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Bidet
  • Dressing gowns
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Slippers
  • Toothbrush and toothpaste
  • Towels provided

Entertainment

  • LCD TV with satellite channels

Food and drink

  • Coffee/tea maker
  • Electric kettle
  • Limited room service
  • Mini-fridge
  • Minibar

More

  • Air conditioning
  • Desk
  • Iron/ironing board
  • Laptop workspace
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: midnight
Early check-in subject to availability
Early check-in is available for a fee
Contactless check-in available
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before noon
Contactless check-out available
Late check-out subject to availability
Late check-out fee: MYR 150.00

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • No pets allowed

Children and extra beds

  • Children are welcome.
  • Cribs (infant beds) are not available.

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: approximately MYR 77 per person
  • Covered self parking fee: MYR 5.00 per day
  • Valet parking fee: MYR 25.00 per day
  • Early check-in is available for a fee (subject to availability)
  • Late check-out fee: MYR 150.00 (subject to availability)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Safety features at this property include a fire extinguisher
Front desk staff will greet guests on arrival at the property.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

Property is also known as

Chulan
Chulan Kuala Lumpur
Kuala Lumpur Royale Chulan
Royale Chulan
Royale Chulan Hotel
Royale Chulan Hotel Kuala Lumpur
Royale Chulan Kuala Lumpur
The Royale Chulan Kuala Lumpur Hotel Kuala Lumpur
Royale Chulan Kuala Lumpur Hotel
The Royale Chulan Kuala Lumpur Hotel
The Royale Chulan Kuala Lumpur
Royale Chulan Kuala Lumpur Hotel
Royale Chulan Kuala Lumpur Kuala Lumpur
Royale Chulan Kuala Lumpur Hotel Kuala Lumpur

Royale Chulan Kuala Lumpur Reviews

Reviews

8.4

Very good

Rating 10 - Excellent. 496 out of 1000 reviews
Rating 8 - Good. 315 out of 1000 reviews
Rating 6 - Okay. 110 out of 1000 reviews
Rating 4 - Poor. 51 out of 1000 reviews
Rating 2 - Terrible. 28 out of 1000 reviews

8.2/10

Cleanliness

8.6/10

Staff & service

8.0/10

Amenities

8.0/10

Property conditions & facilities

Reviews

8/10 Good

Christopher

Travelled with partner
Liked: Cleanliness, amenities
It's a very large hotel, but the rooms have definitely seen better days. The air conditioning in the rooms is quite poor and we found several loose electrical wires poking out of the walls (hopefully not connected, but we avoided just in case) Our initial room had balcony doors that couldn't be closed, leading to an early wake up thanks to the building site next door. The reception staff were helpful, offering alternatives, some with similar door problems, but we did eventually end up with a room that, while not exactly quiet, was at least better than the first. Noise aside, the rooms were large and comfortable, breakfast was good and very varied and the hotel is in a pretty decent location. We tried the hotel restaurant one night, too and were very happy with the food.
Stayed 3 nights in Jan 2026

8/10 Good

Alex

Business traveller
Liked: Cleanliness, amenities, property conditions & facilities
Spacious, comfortable room and bed. Great big desk to work at. I would stay again for business. I waited a very long time to check in because staff at reception let people push in front of me, which was stressful. But the staff were otherwise very nice and helpful. Good little gym, nice big pool.
Stayed 2 nights in Feb 2026

10/10 Excellent

Courtnee

Travelled with group
Liked: Cleanliness, amenities, property conditions & facilities
Excellent stay, very clean with great amenities & a fantastic breakfast.
Stayed 5 nights in Jan 2026

2/10 Terrible

AHMED, BATU CAVES

Business traveller, Travelled with partner
Disliked: Cleanliness, amenities
We came for a business meeting. After check in we found out that carpet is dirty or burned. For our goal in our limited time we did not have time to complain. Upon check out we found out that parking has been deducted from our card RM 50, even though upon check in and out we clarified it with receptionist that we have a car and staff confirmed that after validating our card we scanned at car park, parking fees will be RM 5 only and we did validate the card. After check out the car, they deducted RM 50 and asked us to send email to the duty manager, and will be refunded after 45 days. How funny you easily take the money and takes 45 days to refund us,
Stayed 1 night in Jan 2026

4/10 Poor

Boon Hui

Travelled with group
Disliked: Cleanliness, amenities
The hotel is very very worn out with dilapidated facilities. Some amenities were cringe worthy, and adding to this was mould, stains n broken appliances. To top it up, the service was inconsistent, not meeting minimum hospitality standards . The saving grace was the good breakfast spread n helpful staff.
Stayed 3 nights in Dec 2025

8/10 Good

Katrina

Liked: Cleanliness, amenities
We were upgraded to a suite by the events coordinator. The space was ample , with a kitchen, living room, large bedroom, bathroom with a shower and a tub, and a large balcony with seating. All the furniture was comfortable, but the room was somewhat dated. The restaurant was terrific, and breakfast was wonderful. Staff members were friendly and helpful. The common areas of the hotel were beatiful and quite grand. However the guest rooms could use some updating.
Stayed 3 nights in Dec 2025

10/10 Excellent

William

Stayed 1 night in Oct 2025

10/10 Excellent

Tahir

Liked: Cleanliness, staff & service, property conditions & facilities
Thank you
Stayed 1 night in Aug 2025

8/10 Good

Othman

Travelled with family
Liked: Cleanliness, staff & service, amenities
Convenient
Stayed 2 nights in Sep 2025

10/10 Excellent

Mustafa

Liked: Cleanliness, staff & service, property conditions & facilities
Smoking area is wery bed
Stayed 3 nights in Aug 2025

10/10 Excellent

Richard

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean and friendly staff, overall enjoyable
Stayed 2 nights in Aug 2025

10/10 Excellent

Waseem

Travelled with family
Liked: Cleanliness, staff & service, amenities
The staff were very helpful and room service was good . Breakfast was excellent with tons of variety from around the world. highly recommend. Thank you Royale Chulan you are a great team xxx
Stayed 4 nights in Aug 2025

10/10 Excellent

B HB

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Excellent from check-in till checkout

Great location, great room and great services.. Reception staff was friendly and helpful especially Zan Husein.. 👍👍... breakfast spread was great... Had great time here.. definitely better experience compared to the services I had in Royale Chulan Penang..
Stayed 1 night in Aug 2025

8/10 Good

Mark

Stayed 4 nights in Jun 2025

10/10 Excellent

Shiv, Stockton

Stayed 1 night in Jun 2025

10/10 Excellent

Kamalzaman Muhammad Sufian

Liked: Cleanliness, amenities, property conditions & facilities
Stayed 3 nights in Jun 2025

6/10 Okay

John

Travelled with family
Liked: Cleanliness
Disliked: Property conditions & facilities
The size of the room is very big. The room amenities are old, the pillows and bed have a musty smell.
Stayed 2 nights in May 2025

8/10 Good

Qiran

Travelled with family
Liked: Cleanliness, staff & service, amenities
Overall pleasant experience. Convenient location, clean establishment, but the facilities are showing age.
Stayed 3 nights in Feb 2025

10/10 Excellent

Corrine

Travelled with family
Liked: Staff & service, property conditions & facilities
A few minutes walk to the mall filled with shopping and eateries. Breakfast buffet with amazing selections.
Stayed 6 nights in Mar 2025

8/10 Good

Peter, Simpsonville

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Second visit this year, which was not as good as the first. Insufficient towels. The sink was old, repainted and distressed. Shower valve difficult to control as it tended to shutoff by itself. No coffee supplied and fridge didn't work (had to be replaced). Maintenance responded fairly well. We liked the location, very convenient to the Pavillion. The staff was always friendly and helpful. Breakfast was fair. The staff was a bit overwhelmed by a very large contingent of tourists converged for Rotary convention. We have always enjoyed our visit to the Royale Chulan, which provides excellent service and value. We would return again.
Stayed 1 night in Mar 2025

10/10 Excellent

Dilber

Liked: Cleanliness, staff & service, property conditions & facilities
Great stay
Stayed 5 nights in Mar 2025

6/10 Okay

Denys, Epping

Travelled with family
Property ( at least the room that we were given) is showing its age and in need of upgrade - state of repair in the bathroom left a lot to be desired - room door handle was nearly falling off - but it was clean
Stayed 1 night in Mar 2025

8/10 Good

nick

Travelled with partner
Liked: Cleanliness, staff & service, amenities
No alcohol served in the hotel No bacon or ham
Stayed 3 nights in Mar 2025

10/10 Excellent

Peter, Simpsonville

Liked: Cleanliness, staff & service, property conditions & facilities
A wonderful experience. Our third time here. Reasonably priced, excellent food and service, especially the staff at the Heritage Club for our Valentine celebration. Chef Melvin and Manager Daniel saw to every detail to make our evening run smoothly and deliciously. The breakfast staff was right there at our service; they were very courteous and helpful, which made our breakfast experience very enjoyable and relaxed. Our credit to management for maintaining a high level of customer satisfaction and genuine service. Bravo!
Stayed 2 nights in Feb 2025

6/10 Okay

Karen

Travelled with partner
Liked: Cleanliness
The hotel is about a 10 min walk from the Pavilion mall which is fine if you want to eat in the food court or you can walk outside the mall for more restaurants. The hotel does not serve alcohol and we found it a little inconvenient to have to walk that far when we would like to relax with a beer in the hotel. This wasn't mentioned on the details on Expedia, otherwise we may have chosen somewhere else to stay. The lounge area in the hotel is fine but a little soul less, you can get a soft drink there, however a can of sprite is about £4 GBP which is extremely expensive compared to anywhere else in the area. They could perhaps offer a range of non alcoholic cocktails to make it a more appealing venue and attract more guests. The pool area is lovely for a dip. The hotel also charges a tourist tax of 10 myr per night which was not mentioned in the hotel details on Expedia either.The rooms are tired and the air con is very noisy but effective. The bed was very comfortable but we could hear our neighbours through the thin walls. Buffet breakfast was very good too. Overall not a bad hotel, and good value for money but it has so much potential to be better.
Stayed 2 nights in Feb 2025