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The Westin Kuala Lumpur

5.0 star property

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Breakfast, lunch, dinner served; international cuisine
Creator video - submitted by ptitca perepelitca
Club Suite, 1 Bedroom | Living area
Lobby
Property amenity

Reviews

8.6 out of 10
Excellent

Popular amenities

  • Free Wi-Fi
  • Restaurant
  • Air-conditioning
  • Gym

Explore the area

View in a map
199, Jalan Bukit Bintang, Kuala Lumpur, 55100
  • Place, Pavilion Kuala Lumpur
    ‪3 min walk‬
  • Place, KLCC Park
    ‪10 min walk‬
  • Place, Suria KLCC Shopping Centre
    ‪12 min walk‬
  • Airport, Kuala Lumpur (KUL-Kuala Lumpur Intl.)
    ‪54 min drive‬

Room options

View all photos for Deluxe Room, 1 King Bed

Hypo-allergenic bedding, minibar, in-room safe, desk

Deluxe Room, 1 King Bed

8.6 out of 10
Excellent
(31 reviews)
  • 42 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Deluxe Room, 2 Single Beds

Hypo-allergenic bedding, minibar, in-room safe, desk

Deluxe Room, 2 Single Beds

8.0 out of 10
Very good
(6 reviews)
  • 42 sq m
  • Sleeps 2
  • 2 Single Beds

View all photos for Club Room, 1 King Bed

Hypo-allergenic bedding, minibar, in-room safe, desk

Club Room, 1 King Bed

8.8 out of 10
Excellent
(5 reviews)
  • 42 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Club Room, 2 Single Beds

Hypo-allergenic bedding, minibar, in-room safe, desk

Club Room, 2 Single Beds

  • 42 sq m
  • Sleeps 2
  • 2 Single Beds

View all photos for Room, 1 King Bed, Smoking

Hypo-allergenic bedding, minibar, in-room safe, desk

Room, 1 King Bed, Smoking

  • 42 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 2 Single Beds

Hypo-allergenic bedding, minibar, in-room safe, desk

Room, 2 Single Beds

8.8 out of 10
Excellent
(3 reviews)
  • 42 sq m
  • City view
  • Sleeps 2
  • 2 Single Beds

View all photos for Club Room, 1 King Bed

Club Room, 1 King Bed | Living area

Club Room, 1 King Bed

8.0 out of 10
Very good
(1 review)
  • 80 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Club Room, 1 Double Bed

Club Room, 1 Double Bed | Living area

Club Room, 1 Double Bed

8.0 out of 10
Very good
(1 review)
  • 120 sq m
  • Sleeps 4
  • 1 Double Bed

View all photos for Executive Suite, 1 Bedroom (westin)

42-inch LED TV with satellite channels, TV, iPod dock

Executive Suite, 1 Bedroom (westin)

7.6 out of 10
Good
(4 reviews)
  • 75 sq m
  • Sleeps 3
  • 1 Double Bed

View all photos for Club Suite, 1 Bedroom

Club Suite, 1 Bedroom | Living area

Club Suite, 1 Bedroom

  • 300 sq m
  • Sleeps 3
  • 1 Double Bed

View all photos for Deluxe Room, 1 King Bed

Hypo-allergenic bedding, minibar, in-room safe, desk

Deluxe Room, 1 King Bed

9.6 out of 10
Exceptional
(8 reviews)
  • 42 sq m
  • City view
  • Sleeps 3
  • 1 King Bed

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About this property

The Westin Kuala Lumpur

Luxury hotel with a 24-hour fitness center and a 24-hour front desk
Along with an outdoor pool, this hotel has a restaurant and a 24-hour fitness center. WiFi in public areas is free. Other amenities include a bar/lounge, a poolside bar, and valet parking. Housekeeping is available on request.
The Westin Kuala Lumpur offers 443 air-conditioned accommodations, which are accessible via exterior corridors and feature iPod docking stations and minibars. 42-inch LED televisions come with satellite channels. Bathrooms include separate bathtubs and showers with rainfall showerheads, bathrobes, slippers, and bidets.

Guests can surf the web using the complimentary wireless Internet access (speed: 100+ Mbps (good for 1–2 people or up to 6 devices)). Business-friendly amenities include desks, safes, and phones. Additionally, rooms include complimentary bottled water and coffee/tea makers. Hypo-allergenic bedding, change of towels, and change of bedsheets can be requested. Housekeeping is provided daily.

Recreational amenities at the hotel include an outdoor pool and a 24-hour fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

Our customers tell us they can't get enough of The Westin Kuala Lumpur's great location. During your stay, you're just a quick walk from Pavilion Kuala Lumpur. Enjoy features like free WiFi in public areas, plus an outdoor pool and a restaurant.
  • Free WiFi (speed: 100+ Mbps (good for 1–2 people or up to 6 devices))
  • Enjoy international cuisine while dining at The Living Room
  • Buffet breakfast served daily for a fee
  • Valet parking and self parking available for a fee
  • Take a swim in the outdoor pool
  • Services include dry cleaning/laundry, a concierge, and tour or ticket assistance
  • Onsite recreation includes a 24-hour gym and fitness classes
  • Guests have great things to say about the proximity to shopping and the location
  • Steps from Pavilion Kuala Lumpur and 14 minutes by foot from KLCC Park
The Westin Kuala Lumpur offers its guests an outdoor pool and a 24-hour fitness center. There's a restaurant on site. You can enjoy a drink at one of the bars, which include a poolside bar and a bar/lounge. A computer station is on site and WiFi is free in public spaces.

Business amenities include 20 meeting rooms and limo/town car service. Event space at this hotel measures 5554 square feet (516 square meters) and includes conference space. A terrace, multilingual staff, and tour/ticket assistance are also featured at the luxury The Westin Kuala Lumpur. Parking is available for a fee.

Smoking is allowed in designated areas at this 5-star Kuala Lumpur hotel.

For a fee, guests can enjoy buffet breakfast daily from 6:00 AM to 10:30 AM.
The Living Room - This restaurant specializes in international cuisine and serves breakfast, brunch, lunch, and dinner. Guests can enjoy drinks at the bar. A children's menu is available. Reservations are required.
Splash - This restaurant specializes in international cuisine and serves breakfast, lunch, and dinner. Guests can enjoy drinks at the bar. Reservations are required. Open daily.
443 Bar Lounge - This lobby lounge specializes in international cuisine and serves dinner only. Happy hour is offered. Reservations are required. Open daily.
Late night fare is available from 24-hour room service.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 100+ Mbps (good for 1–2 people or up to 6 devices)
  • Available in some public areas: Free WiFi

Parking and transport

  • Electric car charging station on site
  • Limo/town car service
  • Covered parking on site (MYR 6 per day)
  • Valet parking on site (MYR 40 per day)
  • Limited on-site valet and self parking
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Daily buffet breakfast available 6:00 AM to 10:30 AM for a fee: MYR 108 for adults and MYR 54 for children
  • A bar/lounge
  • A poolside bar
  • A restaurant
  • Couples/private dining

Restaurants on site

  • 443 Bar Lounge
  • Splash
  • The Living Room

Things to do

  • 24-hour gym
  • Fitness classes
  • Outdoor pool
  • Piano

Family friendly

  • In-room cot
  • Laundry facilities
  • Outdoor pool
  • Rollaway/extra bed (surcharge)

Conveniences

  • 24-hour front desk
  • Guidebooks
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Water dispenser

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Proposal/romance packages
  • Tour and ticket assistance
  • Wedding services

Business services

  • 20 meeting rooms
  • 5,554 square feet of conference space
  • Computer station

Outdoors

  • Garden
  • Picnic area
  • Pool umbrellas
  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Grab bar near toilet
  • Height-adjustable showerhead
  • Lever door handles
  • Lift
  • Low-height door lock
  • Low-height electrical sockets in bathroom
  • Low-height view port in door
  • Transfer shower
  • Valet for wheelchair-equipped vehicles
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible gym
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible pool
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible van parking

More

  • 1 building
  • 35 floors
  • At least 80% lighting from LEDs
  • Ballroom
  • Banquet hall
  • Biodegradable coffee stirrers available
  • Built in 2003
  • Comprehensive food waste policy
  • Comprehensive recycling policy
  • Designated smoking areas
  • No plastic coffee stirrers
  • Reception hall
  • Vegan dining options
  • Vegetarian breakfast available
  • Vegetarian dining options

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Free cot
  • Hypo-allergenic bedding
  • Rollaway/extra bed (surcharge)

Bathroom

  • Bidet
  • Dressing gowns
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Rainfall showerhead
  • Separate bathtub and shower
  • Shampoo
  • Slippers
  • Soap
  • Toilet paper
  • Toothbrush and toothpaste
  • Towels provided

Entertainment

  • 42-inch LED TV with satellite channels
  • IPod dock

Food and drink

  • 24-hour room service
  • Coffee/tea maker
  • Free bottled water
  • Meal delivery service
  • Minibar
  • Restaurant dining guides

More

  • Access via exterior corridors
  • Air conditioning
  • Connecting rooms available
  • Desk
  • Electrical adapters
  • Energy-saving switches in guestrooms
  • Heating (climate-controlled)
  • Iron/ironing board
  • Laptop workspace
  • LED lighting
  • Mobile key entry
  • Phone
  • Recycling
  • Safe
  • Water-efficient showers

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime
Early check-in subject to availability
Early check-in is available for a fee
Minimum check-in age: 18

Check-out

Check-out before noon
Contactless check-out available
Late check-out subject to availability
A late check-out fee will be charged
Express check-out available

Special check-in instructions

Guests will receive an email within 24 hours before arrival with check-in instructions; front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • Pets and service animals are not allowed at The Westin Kuala Lumpur

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available for MYR 150.0 per day.
  • Free cribs (infant beds)!

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Deposit: MYR 200 per night

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: approximately MYR 108 for adults and MYR 54 for children
  • Covered self parking fee: MYR 6 per day
  • Valet parking fee: MYR 40 per day
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)
  • Rollaway bed fee: MYR 150.0 per day

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Safety features at this property include a fire extinguisher, a smoke detector, a security system, and a first aid kit
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott)
Guests will receive an email 24 hours before arrival with check-in information. Front desk staff will greet guests on arrival at the property.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • Pool access available from 8:00 AM to 8:00 PM.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • Pets and service animals are not allowed on site.

Property is also known as

Kuala Lumpur Westin
Westin Hotel Kuala Lumpur
Westin Kuala Lumpur
Westin Kuala Lumpur Hotel
The Westin Kuala Lumpur Hotel Kuala Lumpur
The Westin Kuala Lumpur Hotel
The Westin Kuala Lumpur Kuala Lumpur
The Westin Kuala Lumpur Hotel Kuala Lumpur

The Westin Kuala Lumpur Reviews

Reviews

8.6

Excellent

Rating 10 - Excellent. 528 out of 1001 reviews
Rating 8 - Good. 326 out of 1001 reviews
Rating 6 - Okay. 81 out of 1001 reviews
Rating 4 - Poor. 43 out of 1001 reviews
Rating 2 - Terrible. 23 out of 1001 reviews

8.8/10

Cleanliness

8.8/10

Staff & service

8.6/10

Amenities

8.4/10

Property conditions & facilities

8.4/10

Eco-friendliness

Reviews

8/10 Good

Jamalulail Abu

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Air conditioning can be better, since its centralised may be cut off few times during sleep hence woke up because sweating sunddenly under the duvet. Had this can be improved, I would give excellence to overall experience
Stayed 3 nights in Sep 2025

6/10 Okay

Randolph

Travelled with group
Disliked: Staff & service, property conditions & facilities
Older hotel conveniently located across from a major mall. Unfortunately on a busy street with noise throughout the day and night. Short staffing led to delays in checking in and out, inability to order drinks in lounge. Breakfast buffet was comprehensive but queuing to get eggs doesn’t work during business meetings. Regulating hot/cold water in showers was challenging. Beds were very comfortable.
Stayed 5 nights in Sep 2025

10/10 Excellent

Toni

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great hotel, excellent location
Stayed 7 nights in Sep 2025

10/10 Excellent

Nazihah

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Sep 2025

10/10 Excellent

IBRAHEEM

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 5 nights in Sep 2025

10/10 Excellent

Ashley John

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Another Wonderful Stay at The Westin Kuala Lumpur

Another Wonderful Stay at The Westin Kuala Lumpur. Returned for another wonderful stay at Westin Kuala Lumpur Executive Suite again. Special mention to the team at the Westin Club Lounge and Chef Ravi at Westin Club and at the Living Room Restaurant. The gentleman who cleaned our room was very polite and did an exceptional job cleaning our Suite daily. Will certainly continue to stay at Westin Kuala Lumpur. Thank you very much
Stayed 2 nights in Sep 2025

10/10 Excellent

Sandra

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great stay

I'm very picky when it comes to hotels and also highly sensitive to sound/noise. Despite being in a super busy area, the room I had was very fine sound wise. It was well insulated sound wise, you could just hear a bit the room next door from the bathroom/toilets, and people in the corridor. But other than that, it's a great hotel, amazing location if you want to explore Bukit Butang, walking distance to most things around. Najib, who helped me for my luggage is a really nice, friendly person. Definitely recommend the hotel.
Stayed 3 nights in Aug 2025

10/10 Excellent

kerry

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
It is located in awesome area and very lively day and night
Stayed 5 nights in Jul 2025

10/10 Excellent

Shoji

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Jul 2025

8/10 Good

CHANDER MOHAN

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 5 nights in Jun 2025

8/10 Good

Hideaki

Business traveller
Liked: Staff & service, room comfort
Disliked: Property conditions & facilities
Stayed 3 nights in Jul 2025

2/10 Terrible

KHONDKAR F

Stayed 5 nights in Jul 2025

8/10 Good

Adnan

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel is located in the center of the shopping area, walking distance to the major malls and shops. Its a very busy and loud area and noises are all night long especially on the weekends. The hotel itself is very good, rooms are big, bathroom is big and nice, though the property is a bit old, and some facilities are outdated. The best thing about the hotel are the staff, from the concierge, to the reception and finally the restaurant especially the Chefs, both the Indian food and chinese food chefs, and the Restaurant Manager, all were very kind and very hospital.
Stayed 6 nights in Jul 2025

6/10 Okay

Nadim

Business traveller
Liked: Cleanliness, amenities, property conditions & facilities
Overall good hotel, but unfortunately I had a bit of a bad experience with an item going missing from my room during my stay which remained unresolved.
Stayed 5 nights in May 2025

4/10 Poor

Sue-Anne

Liked: Staff & service
Disliked: Property conditions & facilities, room comfort
The service is good, I think everyone is professional. What is disappointing is that the hotel is old and the management did not bother to refurbish nor refresh the establishment - the rooms, wayfinding, linen, etc. All rather disappointing.
Stayed 2 nights in Jun 2025

10/10 Excellent

Sanjay, MOMBASA

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Hotel was just opposite the Pavilion Shopping Mall and district. Walking distance to major shops and dining areas. Liked the hotel and excellent service by the doorman and concierge in looking after our bags and general enquiries. Would definitely come back.
Stayed 3 nights in Jun 2025

10/10 Excellent

Suresh

Stayed 1 night in Jun 2025

10/10 Excellent

Hardy

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice hotel
Stayed 2 nights in Jun 2025

8/10 Good

Robert

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in May 2025

10/10 Excellent

Norasmah Bte Dato Hj Abang Talhata

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
only minor feedback on the air-conditioning was not cold, having difficulties sleeping with that temperature.
Stayed 5 nights in Jun 2025

10/10 Excellent

John

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Outstanding staff apart from check in took an eternity. But good to see #roadtogive alive and well with a great turnout.
Stayed 3 nights in May 2025

8/10 Good

Freddy

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Good but the toilet flushing water was noisy and linger on for awhile
Stayed 2 nights in May 2025

10/10 Excellent

Li

Liked: Cleanliness
Stayed 2 nights in May 2025

8/10 Good

Brian

Stayed 4 nights in May 2025

6/10 Okay

Eugene

Stayed 1 night in May 2025