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ONE STATION HOTEL KUMAMOTO

4.0 star property

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Photo gallery for ONE STATION HOTEL KUMAMOTO

Serves dinner, brunch and happy hour
2 restaurants, breakfast served
Exterior
Executive Twin (Luxury Floor),2 double beds, for 2-5 people use, Non Smoking
2 restaurants, breakfast served

Reviews

8.8 out of 10
Excellent

Popular amenities

  • Free Wi-Fi
  • Air-conditioning
  • Business services
  • Bar

Explore the area

View in a map
1-13-1 Kasuga, Kumamoto, Kumamoto-ken, 860-0047
  • Place, Kumamoto Shintoshin Plaza
    ‪1 min walk‬
  • Place, Kumamoto Station Tourist Information Center
    ‪3 min walk‬
  • Place, Amu Plaza Kumamoto
    ‪4 min walk‬
  • Airport, Kumamoto (KMJ)
    ‪42 min drive‬

Room options

View all photos for ONE Castle Suite(4 beds) For 2-4 people use, Non Smoking

ONE Castle Suite(4 beds) For 2-4 people use, Non Smoking

ONE Castle Suite(4 beds) For 2-4 people use, Non Smoking

  • 49 sq m
  • 1 bedroom
  • Sleeps 6
  • 2 Double Beds and 1 Large Single Bunk Bed
  • Free Wi-Fi

View all photos for Life style Comfort Double for 1-2 people use, Non Smoking

Life style Comfort Double for 1-2 people use, Non Smoking

Life style Comfort Double for 1-2 people use, Non Smoking

8.8 out of 10
Excellent
(6 reviews)
  • 18 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Double Bed
  • Free Wi-Fi

View all photos for Comfort Twin Room, Non Smoking (1-2 pax use)

Comfort Twin Room, Non Smoking (1-2 pax use)

Comfort Twin Room, Non Smoking (1-2 pax use)

8.0 out of 10
Very good
(4 reviews)
  • 18 sq m
  • 1 bedroom
  • Sleeps 2
  • 2 Single Beds
  • Free Wi-Fi

View all photos for Life style Superior Twin for 1-3 people use, Non Smoking

Desk, iron/ironing board, free WiFi, bed sheets

Life style Superior Twin for 1-3 people use, Non Smoking

9.4 out of 10
Exceptional
(9 reviews)
  • 24 sq m
  • 1 bedroom
  • Sleeps 3
  • 2 Large Single Beds and 1 Single Sofa Bed
  • Free Wi-Fi

View all photos for King Double for 1-3 people use, Non Smoking

King Double for 1-3 people use, Non Smoking

King Double for 1-3 people use, Non Smoking

8.0 out of 10
Very good
(1 review)
  • 28 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed and 1 Single Sofa Bed
  • Free Wi-Fi

View all photos for Deluxe Twin Room, Multiple Beds, Non Smoking (For 2-5 people use)

Deluxe Twin Room, Multiple Beds, Non Smoking (For 2-5 people use)

Deluxe Twin Room, Multiple Beds, Non Smoking (For 2-5 people use)

9.4 out of 10
Exceptional
(3 reviews)
  • 35 sq m
  • 1 bedroom
  • Sleeps 5
  • 2 Double Beds and 1 Single Sofa Bed
  • Free Wi-Fi

View all photos for Deluxe Family ,2 double beds, for 2-5 people use, Non Smoking

Deluxe Family ,2 double beds, for 2-5 people use, Non Smoking

Deluxe Family ,2 double beds, for 2-5 people use, Non Smoking

8.0 out of 10
Very good
(2 reviews)
  • 29 sq m
  • 1 bedroom
  • Sleeps 5
  • 2 Double Beds and 1 Single Sofa Bed
  • Free Wi-Fi

View all photos for ONE Suite 01 (Luxury Floor),2 double beds, for 2-5 people use, Non Smoking

ONE Suite 01 (Luxury Floor),2 double beds, for 2-5 people use, Non Smoking

ONE Suite 01 (Luxury Floor),2 double beds, for 2-5 people use, Non Smoking

10.0 out of 10
Exceptional
(1 review)
  • 53 sq m
  • 1 bedroom
  • Sleeps 5
  • 2 Double Beds and 1 Single Sofa Bed
  • Free Wi-Fi

View all photos for ONE Suite 02 (Luxury Floor),2 double beds, for 2-4 people use, Non Smoking

ONE Suite 02 (Luxury Floor),2 double beds, for 2-4 people use, Non Smoking

ONE Suite 02 (Luxury Floor),2 double beds, for 2-4 people use, Non Smoking

  • 55 sq m
  • 1 bedroom
  • Sleeps 5
  • 2 Double Beds and 1 Single Murphy Bed
  • Free Wi-Fi

View all photos for Executive Twin (Luxury Floor),2 double beds, for 2-5 people use, Non Smoking

Executive Twin (Luxury Floor),2 double beds, for 2-5 people use, Non Smoking

Executive Twin (Luxury Floor),2 double beds, for 2-5 people use, Non Smoking

  • 40 sq m
  • 1 bedroom
  • Sleeps 5
  • 2 Double Beds and 1 Single Sofa Bed
  • Free Wi-Fi

View all photos for King Double (Luxury Floor), for 1-2 people use, Non Smoking

King Double (Luxury Floor), for 1-2 people use, Non Smoking

King Double (Luxury Floor), for 1-2 people use, Non Smoking

  • 26 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free Wi-Fi

View all photos for Superior Twin (Luxury Floor), for 1-4 people use, Non Smoking

Superior Twin (Luxury Floor), for 1-4 people use, Non Smoking

Superior Twin (Luxury Floor), for 1-4 people use, Non Smoking

10.0 out of 10
Exceptional
(2 reviews)
  • 30 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 Double Beds
  • Free Wi-Fi

View all photos for Deluxe Twin (Luxury Floor),2 double beds, for 2-5 people use, Non Smoking

Deluxe Twin (Luxury Floor),2 double beds, for 2-5 people use, Non Smoking

Deluxe Twin (Luxury Floor),2 double beds, for 2-5 people use, Non Smoking

10.0 out of 10
Exceptional
(1 review)
  • 35 sq m
  • 1 bedroom
  • Sleeps 5
  • 2 Double Beds and 1 Single Sofa Bed
  • Free Wi-Fi

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About this property

ONE STATION HOTEL KUMAMOTO

2 restaurants, a bar/lounge, and dry cleaning are available at this hotel. WiFi in public areas is free. Other amenities include laundry facilities, a 24-hour front desk, and a front-desk safe. Housekeeping is available on request.
ONE STATION HOTEL KUMAMOTO offers 146 air-conditioned accommodations with slippers and hair dryers. 40-inch flat-screen televisions come with digital channels. Bathrooms include shower/tub combinations, bidets, complimentary toiletries, and toothbrushes and toothpaste.

This Kumamoto hotel provides complimentary wired and wireless Internet access. Business-friendly amenities include desks and phones. Housekeeping is offered on request and irons/ironing boards can be requested.

The recreational activities listed below are available either on site or nearby; fees may apply.
ONE STATION HOTEL KUMAMOTO 's great location gets high marks from our customers. During your stay, you're just a quick walk from Kumamoto Shintoshin Plaza. You'll find features like free WiFi in public areas, plus 2 restaurants and a bar.
  • Free WiFi and wired Internet
  • Enjoy a meal at the buffet restaurant or drinks at the lobby lounge
  • Buffet breakfast served daily for a fee
  • Amenities include a front-desk safe, meeting rooms, and laundry facilities
  • Onsite recreation includes bike rentals
  • Guests have great things to say about the helpful staff and the clean accommodations
  • Steps from Kumamoto Station Tourist Information Center and 4 minutes by foot from Amu Plaza Kumamoto
There are 2 restaurants on site. You can enjoy a drink at the bar/lounge. WiFi and wired Internet are free in public spaces. ONE STATION HOTEL KUMAMOTO also features a vending machine, laundry facilities, and dry cleaning/laundry services.

Smoking is allowed in designated areas at this 4-star Kumamoto hotel.

For a fee, guests can enjoy buffet breakfast daily from 7 AM to 10 AM.
CROSS TIME CROSS BE - This buffet restaurant serves breakfast, lunch, and dinner.
LOBBY BAR ANDO - This lobby lounge serves brunch, dinner, and light fare. Guests can enjoy drinks at the bar. Happy hour is offered. Open daily.
TEPPAN KAISEKI RINDOU - This steakhouse serves dinner only. Reservations are required. Open daily.

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi and wired internet

Parking and transport

  • No on-site parking available
  • Offsite parking; discounts available

Food and drink

  • Daily buffet breakfast available 7 AM to 10 AM for a fee: JPY 2,750 for adults and JPY 1,320 for children
  • 2 restaurants
  • A bar/lounge

Restaurants on site

  • CROSS TIME CROSS BE
  • LOBBY BAR ANDO
  • TEPPAN KAISEKI RINDOU

Things to do

  • Bicycle rentals

Family friendly

  • In-room refrigerator
  • Laundry facilities

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Vending machine

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (on request) (for a fee)

Business services

  • Meeting rooms

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Grab bar near toilet
  • Lift

More

  • Ballroom
  • Banquet hall
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Bidet
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Slippers
  • Toothbrush and toothpaste
  • Towels provided

Entertainment

  • 40-inch flat-screen TV with digital channels

Food and drink

  • Refrigerator

More

  • Air conditioning
  • Desk
  • Heating
  • Iron/ironing board on request
  • Phone

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: midnight
Minimum check-in age: 18

Check-out

Check-out before 11:00 AM

Special check-in instructions

Guests must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival at the property
This property doesn't offer after-hours check-in
To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • No pets allowed

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Cribs (infant beds) are not available.

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • A tax is imposed by the city: JPY 200.00 per person, per night

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: approximately JPY 2750 for adults and JPY 1320 for children

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
Safety features at this property include a fire extinguisher, a smoke detector, a security system, and window guards
This property doesn't offer after-hours check-in. To arrange for check-in, guests must contact the property at least 24 hours prior to arrival using the information on the booking confirmation. Guests must contact the property in advance for check-in information. Front desk staff will greet guests on arrival at the property.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • As required by the Japanese Ministry of Health, Labour, and Welfare, all international visitors must submit their passport number and nationality when registering at any lodging facility (inns, hotels, motels, etc. ). Also, it's required that lodging proprietors photocopy the passports of all registering guests and keep the photocopy on file.

Property is also known as

Hotel New Otani Kumamoto
New Otani Hotel Kumamoto
New Otani Kumamoto
New Hotel Kumamoto
New Kumamoto
The New Hotel Kumamoto
One Station Kumamoto Kumamoto
ONE STATION HOTEL KUMAMOTO Hotel
ONE STATION HOTEL KUMAMOTO Kumamoto
ONE STATION HOTEL KUMAMOTO Hotel Kumamoto

ONE STATION HOTEL KUMAMOTO Reviews

Reviews

8.8

Excellent

Rating 10 - Excellent. 527 out of 1003 reviews
Rating 8 - Good. 360 out of 1003 reviews
Rating 6 - Okay. 83 out of 1003 reviews
Rating 4 - Poor. 24 out of 1003 reviews
Rating 2 - Terrible. 9 out of 1003 reviews

9.0/10

Cleanliness

9.0/10

Staff & service

8.6/10

Amenities

8.6/10

Property conditions & facilities

Reviews

10/10 Excellent

Ken

Liked: Cleanliness, amenities, property conditions & facilities
The whole hotel was luxurious including the waiting area near the reception desk. The accommodations on the “luxury” floor was superb, with a complimentary drink bar area that included different alcohols. Breakfast was also delicious!
Stayed 1 night in Jan 2026

10/10 Excellent

LAN HUA

Travelled with family
Liked: Cleanliness, staff & service, amenities
Super spacious for 4 adults with study room. Nice place and good location. Staffs are nice and friendly.
Stayed 3 nights in Jan 2026

10/10 Excellent

Satoshi

Stayed 2 nights in Jan 2026

8/10 Good

YASUSHI

Stayed 1 night in Jan 2026

10/10 Excellent

Tiffany

Travelled with family
Liked: Cleanliness, staff & service, amenities
Room is spacious and clean. It's in a good location. The staff is very helpful.
Stayed 3 nights in Dec 2025

10/10 Excellent

Ding Tian, Hsinchu

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Great hotel, the room is big enough for four people
Stayed 1 night in Dec 2025

8/10 Good

YOHEI

Stayed 1 night in Dec 2025

8/10 Good

WEI JUNG

Stayed 2 nights in Dec 2025

10/10 Excellent

Katherine

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Room is very spacious and location is great
Stayed 2 nights in Nov 2025

10/10 Excellent

MIWA

Travelled with family
Liked: Cleanliness, staff & service, amenities
Clean room, friendly staff. We loved the nice kettle in the room, Balmuda.
Stayed 1 night in Nov 2025

10/10 Excellent

Chiewhui, fremont

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Convenient location for transport n food with clean n comfortable room
Stayed 5 nights in Nov 2025

10/10 Excellent

Christopher

Stayed 1 night in Nov 2025

10/10 Excellent

Victor Lap Kwan

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great food, friendly and helpful staff
Stayed 2 nights in Nov 2025

6/10 Okay

Derek

Travelled with family
Liked: Cleanliness
Disliked: Amenities
One of the beds was rather small and there wasn't much space to put suitcases.
Stayed 1 night in Nov 2025

8/10 Good

Anh

Liked: Cleanliness, property conditions & facilities, room comfort
Good
Stayed 3 nights in Nov 2025

10/10 Excellent

James

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I didn’t have the food, but it looked pretty good. Parking garage was easy to find and a close walk. Room was really nice.
Stayed 2 nights in Nov 2025

10/10 Excellent

Aiko

Stayed 1 night in Nov 2025

10/10 Excellent

YAO-MIN

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
mk
Stayed 1 night in Oct 2025

10/10 Excellent

Roland M Watanabe

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
N/A. No rating on breakfast because I did not purchase a breakfast.
Stayed 1 night in Oct 2025

10/10 Excellent

Patricia

Travelled with partner
Liked: Staff & service, property conditions & facilities
Overall this a good hotel and close to Kumamoto station. This hotel is a bit dated and uses keys for hotel rooms. Amenities were basic. Room was spacious. Staff were friendly.
Stayed 2 nights in Oct 2025

10/10 Excellent

Begonia

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
My reservation didn't include breakfast.
Stayed 1 night in Oct 2025

8/10 Good

Chienyi

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2025

10/10 Excellent

Mabel

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We stayed on the 11th Floor and the room looks like newly renovated. Spacious and very clean. We could access the beverage section on the 4th Floor which provides coffee, tea, wine and cup noodles too😊. Will stay again when we visit Kumamoto next time!!
Stayed 3 nights in Oct 2025

10/10 Excellent

Isaac

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Perfect hotel!

We had the room with the bunk beds and the slide. It was perfect. Clean, comfortable, and very accommodating. My only complaint is that we didn’t stay at this hotel longer!
Stayed 1 night in Oct 2025

8/10 Good

Neal

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Right next to the station. Friendly staff
Stayed 2 nights in Sep 2025