Hotel Riu Palace Peninsula - All Inclusive

4.0 star property

Choose dates to view prices

Photo gallery for Hotel Riu Palace Peninsula - All Inclusive

Aerial view
Creator video
Lobby sitting area
5 outdoor pools, pool umbrellas, pool loungers
7 restaurants, breakfast, lunch, dinner served; Fusion cuisine

Reviews

8.8 out of 10
Excellent

Popular amenities

  • Hot tub
  • Spa
  • Parking included

Explore the area

View in a map
Blvd Kukulkan, Km 5.5 Lote 6-C, Zona Hotelera, Cancun, QROO, 77500
  • Place, Langosta Beach
    ‪8 min walk‬
  • Place, Tortuga Beach
    ‪9 min walk‬
  • Place, Playa Tortugas
    ‪3 min drive‬
  • Airport, Cancun, Quintana Roo (CUN-Cancun Intl.)
    ‪34 min drive‬

Room options

Junior Suite (U)

8.6 out of 10
Excellent
(365 reviews)
  • 40 sq m
  • Sleeps 4
  • 2 Double Beds OR 1 King Bed

Junior Suite, Ocean View (U)

8.4 out of 10
Very good
(345 reviews)
  • 40 sq m
  • Sleeps 4
  • 1 King Bed

Junior Suite, Ocean View (Superior, U)

8.6 out of 10
Excellent
(102 reviews)
  • 40 sq m
  • Sleeps 3
  • 2 Double Beds OR 1 King Bed

Suite, Jetted Tub, Ocean View (U)

9.8 out of 10
Exceptional
(22 reviews)
  • 70 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

Junior Suite (M)

9.8 out of 10
Exceptional
(10 reviews)
  • 40 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 Double Beds OR 1 King Bed

Junior Suite, Sea View (M)

9.6 out of 10
Exceptional
(17 reviews)
  • 40 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 Double Beds OR 1 King Bed

Junior Suite, Sea View (Superior, M)

  • 40 sq m
  • 1 bedroom
  • Sleeps 3
  • 2 Double Beds OR 1 King Bed

Suite, Jetted Tub, Sea View (M)

  • 70 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

Junior Suite (L)

10.0 out of 10
Exceptional
(3 reviews)
  • 40 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 Double Beds OR 1 King Bed

Junior Suite, Ocean View (L)

9.4 out of 10
Exceptional
(9 reviews)
  • 40 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 Double Beds OR 1 King Bed

Junior Suite (E)

10.0 out of 10
Exceptional
(1 review)
  • 40 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 Double Beds OR 1 King Bed

Junior Suite, Ocean View (E)

8.0 out of 10
Very good
(4 reviews)
  • 40 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 Double Beds OR 1 King Bed

Junior Suite, Jetted Tub, Ocean View (Villa - U)

9.0 out of 10
Wonderful
(36 reviews)
  • 41 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

Junior Suite (B2C-US)

  • 40 sq m
  • Sleeps 4
  • 2 Double Beds OR 1 King Bed

Junior Suite, Ocean View (B2C-US)

  • 40 sq m
  • Sleeps 4
  • 2 Double Beds OR 1 King Bed

Junior Suite, Ocean View (Superior, B2C-US)

  • 40 sq m
  • Sleeps 3
  • 2 Double Beds OR 1 King Bed

Suite, Jetted Tub, Ocean View (B2C-US)

  • 40 sq m
  • Sleeps 2
  • 1 King Bed

Junior Suite, Jetted Tub, Ocean View (Villa, B2C-US)

  • 60 sq m
  • Sleeps 2
  • 1 King Bed

Suite, Jetted Tub, Ocean View (Villa | B2C-US)

  • 60 sq m
  • Sleeps 2
  • 1 King Bed

Junior Suite, Ocean View (Superior, L)

10.0 out of 10
Exceptional
(3 reviews)
  • 40 sq m
  • Sleeps 3
  • 2 Double Beds OR 1 King Bed

Junior Suite, Ocean View (Superior, E)

  • 40 sq m
  • Sleeps 3
  • 2 Double Beds OR 1 King Bed

Suite, Jetted Tub, Ocean View (L)

  • 70 sq m
  • Sleeps 2
  • 1 King Bed

Junior Suite, Jetted Tub (Villa | B2C-US)

  • 41 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

Junior Suite, 2 Bedrooms (U)

  • Sleeps 8
  • 2 Double Beds OR 1 King Bed

Junior Suite, 2 Bedrooms, Ocean View (U)

  • Sleeps 8
  • 1 King Bed

Junior Suite, 2 Bedrooms, Ocean View (Superior | U)

10.0 out of 10
Exceptional
(1 review)
  • Sleeps 8
  • 2 Double Beds OR 1 King Bed

Junior Suite (C)

8.0 out of 10
Very good
(11 reviews)
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed OR 2 Double Beds

Junior Suite, Ocean View (C)

7.0 out of 10
Good
(4 reviews)
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed

Junior Suite, Ocean View (Superior | C)

  • 1 bedroom
  • Sleeps 3
  • 1 King Bed OR 2 Double Beds

Suite, Jetted Tub, Ocean View (C)

10.0 out of 10
Exceptional
(1 review)
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

Junior Suite, Connecting Rooms (C)

7.0 out of 10
Good
(2 reviews)
  • 2 bedrooms
  • Sleeps 8
  • 4 Double Beds OR 2 King Beds

Junior Suite, Connecting Rooms, Ocean View (C)

8.0 out of 10
Very good
(1 review)
  • 2 bedrooms
  • Sleeps 8
  • 2 King Beds

Junior Suite, Connecting Rooms, Ocean View (Superior | C)

  • 2 bedrooms
  • Sleeps 8
  • 4 Double Beds OR 2 King Beds

Junior Suite, Ocean View (Superior | B2C-CA)

  • 1 bedroom
  • Sleeps 3
  • 1 King Bed OR 2 Double Beds

Junior Suite, Connecting Rooms, Ocean View (Superior | B2C-CA)

  • 2 bedrooms
  • Sleeps 8
  • 4 Double Beds OR 2 King Beds

Junior Suite, Jetted Tub (Villa | B2C-CA)

  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

Junior Suite, Ocean View (B2C-CA)

  • 1 bedroom
  • Sleeps 4
  • 1 King Bed

Junior Suite, Connecting Rooms, Ocean View (B2C-CA)

  • 2 bedrooms
  • Sleeps 8
  • 2 King Beds

Junior Suite, Jetted Tub, Ocean View (Villa | B2C-CA)

  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

Junior Suite (B2C-CA)

  • 1 bedroom
  • Sleeps 4
  • 1 King Bed OR 2 Double Beds

Junior Suite, Connecting Rooms (B2C-CA)

  • 2 bedrooms
  • Sleeps 8
  • 4 Double Beds OR 2 King Beds

Suite, Jetted Tub, Ocean View (B2C-CA)

  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

Suite, Jetted Tub, Ocean View (Villa | B2C-CA)

  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

Junior Suite, 2 Bedrooms, Ocean View (Superior | B2C-US)

  • 2 bedrooms
  • Sleeps 6
  • 2 Double Beds OR 1 King Bed

Junior Suite, 2 Bedrooms, Ocean View (B2C-US)

  • Sleeps 8
  • 1 King Bed

Junior Suite, 2 Bedrooms (B2C-US)

  • Sleeps 8
  • 2 Double Beds OR 1 King Bed

Junior Suite, Connecting Rooms, Ocean View (L)

  • 1 bedroom
  • Sleeps 8
  • 2 Double Beds OR 1 King Bed

Junior Suite, Connecting Rooms, Ocean View (Superior | L)

  • 1 bedroom
  • Sleeps 8
  • 2 Double Beds OR 1 King Bed

Junior Suite (Villas, Elite Club +18, U)

  • Sleeps 2
  • 1 Double Bed

Junior Suite, Ocean View (Elite Club +18, U)

  • Sleeps 2
  • 1 Double Bed

Suite, Ocean View (Elite Club +18, U)

  • Sleeps 2
  • 1 Double Bed

Junior Suite (Villas Swim-Up, Elite Club +18, U)

  • Sleeps 2
  • 1 Double Bed

Suite (Villas, Elite Club +18, U)

  • Sleeps 2
  • 1 Double Bed

Junior Suite, Garden View (U)

  • Sleeps 4
  • 1 Double Bed

Junior Suite, 2 Bedrooms, Garden View (U)

  • Sleeps 8
  • 1 Double Bed

Junior Suite (Villas, Elite Club +18, C)

  • Sleeps 2
  • 1 Double Bed

Junior Suite, Ocean View (Elite Club +18, C)

  • Sleeps 2
  • 1 Double Bed

Suite, Ocean View (Elite Club +18, C)

  • Sleeps 2
  • 1 Double Bed

Junior Suite (Villas Swim-Up, Elite Club +18, C)

  • Sleeps 2
  • 1 Double Bed

Suite (Villas, Elite Club +18, C)

  • Sleeps 2
  • 1 Double Bed

Junior Suite, Garden View (C)

  • Sleeps 4
  • 1 Double Bed

Junior Suite, 2 Bedrooms, Garden View (C)

  • Sleeps 8
  • 1 Double Bed

Junior Suite, Connecting Rooms (M)

  • Sleeps 8
  • 2 Double Beds OR 1 King Bed

Junior Suite, Connecting Rooms, Sea View (M)

  • Sleeps 8
  • 1 King Bed

Junior Suite, Garden View (B2C-US)

  • Sleeps 4
  • 1 Double Bed

Junior Suite (Villas, Elite Club +18, B2C-US)

  • Sleeps 2
  • 1 Double Bed

Junior Suite, 2 Bedrooms, Garden View (B2C-US)

  • Sleeps 8
  • 1 Double Bed

Junior Suite, Ocean View (Elite Club +18, B2C-US)

  • Sleeps 2
  • 1 Double Bed

Junior Suite, Garden View (B2C-CA)

  • Sleeps 4
  • 1 Double Bed

Junior Suite, 2 Bedrooms, Garden View (B2C-CA)

  • Sleeps 8
  • 1 Double Bed

Suite (Villas, Elite Club +18, B2C-US)

  • Sleeps 2
  • 1 Double Bed

Suite, Ocean View (Elite Club +18, B2C-US)

  • Sleeps 2
  • 1 Double Bed

Junior Suite (Villas Swim-Up,Elite Club +18, B2C-US)

  • Sleeps 2
  • 1 Double Bed

Junior Suite, Connecting Rooms, Ocean View (E)

  • 1 bedroom
  • Sleeps 8
  • 2 Double Beds OR 1 King Bed

Junior Suite, Connecting Rooms, Ocean View (Superior | E)

  • 1 bedroom
  • Sleeps 8
  • 2 Double Beds OR 1 King Bed

Junior Suite (Villas, Elite Club +18, E)

  • Sleeps 2
  • 1 Double Bed

Junior Suite, Ocean View (Elite Club +18, E)

  • Sleeps 2
  • 1 Double Bed

Suite, Ocean View (Elite Club +18, E)

  • Sleeps 2
  • 1 Double Bed

Junior Suite (Villas Swim-Up, Elite Club +18, E)

  • Sleeps 2
  • 1 Double Bed

Suite (Villas, Elite Club +18, E)

  • Sleeps 2
  • 1 Double Bed

Junior Suite, Garden View (E)

  • Sleeps 4
  • 1 Double Bed

Junior Suite, 2 Bedrooms, Garden View (E)

  • Sleeps 8
  • 1 Double Bed

Junior Suite, 2 Bedrooms (E)

  • 1 bedroom
  • Sleeps 8
  • 2 Double Beds OR 1 King Bed

Suite, Jetted Tub, Ocean View (E)

  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

Junior Suite, Garden View (L)

  • 1 bedroom
  • Sleeps 4
  • 1 Double Bed

Junior Suite, Connecting Rooms (L)

  • Sleeps 8
  • 2 Double Beds OR 1 King Bed

Junior Suite, 2 Bedrooms, Garden View (L)

  • Sleeps 8
  • 1 Double Bed

Junior Villa (Suite, Elite Clube, +18 yrs, L)

  • Sleeps 2
  • 1 Double Bed

Junior Suite, Ocean View (Elite Club, +18 yrs, L)

  • Sleeps 2
  • 1 Double Bed

Junior Villa (Suite,Swim up, Elite Club, +18 yrs, L)

  • Sleeps 2
  • 1 Double Bed

Villa (Suite, Elite Club, + 18 yrs, L)

  • Sleeps 2
  • 1 Double Bed

Suite, Ocean View (Elite Club, +18 yrs, L)

  • Sleeps 2
  • 1 Double Bed

Junior Suite, Garden View (M)

  • Sleeps 4
  • 1 King Bed

Junior Suite, Connecting Rooms, Garden View (M)

  • Sleeps 8
  • 1 Double Bed

Junior Suite, Sea View (Superior, 2 rooms, +18yrs, M)

  • Sleeps 2
  • 2 Double Beds OR 1 King Bed

Junior Suite, Ocean View (Elite Club, +18 yrs M)

  • Sleeps 2
  • 1 Double Bed

Suite, Sea View (Elite Club, +18 yrs, M)

  • Sleeps 2
  • 1 Double Bed

Junior Villa (Suite, Elite Club, +18 yrs, M)

  • Sleeps 2
  • 1 Double Bed

Villa (Suite, Elite Club, +18 yrs, M)

  • Sleeps 2
  • 1 Double Bed

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About this property

Hotel Riu Palace Peninsula - All Inclusive

Catch some rays at the beach or spend the day relaxing at Hotel Riu Palace Peninsula - All Inclusive's full-service spa. Then enjoy a meal at one of the property's 7 restaurants. Housekeeping is available on request.
Hotel Riu Palace Peninsula - All Inclusive offers 562 accommodations with minibars and laptop-compatible safes. Rooms open to balconies. Accommodations offer separate sitting areas. Flat-screen televisions come with satellite channels.

Rooms have partially open bathrooms. Bathrooms include separate bathtubs and showers with jetted bathtubs, complimentary toiletries, and hair dryers. This Cancun property provides complimentary wireless Internet access. Additionally, rooms include complimentary bottled water and coffee/tea makers. A nightly turndown service is provided and housekeeping is offered daily. Amenities available on request include change of towels. Housekeeping is provided on request.

5 outdoor swimming pools are on site along with a hot tub. Other recreational amenities include a health club and a steam room.

The recreational activities listed below are available either on site or nearby; fees may apply.

Renova Spa has massage/treatment rooms and couples treatment room(s). Massages are available on the beach and in the spa; other services include facials, body wraps, and body scrubs. The spa is equipped with a hot tub and a steam room.

The spa is open daily. Guests under 18 years old are not allowed in the spa.

The free breakfast at Hotel Riu Palace Peninsula - All Inclusive gets high marks from our customers. During your stay, you're just a quick walk from Langosta Beach. You'll find features like free WiFi in public areas and free self parking, plus 5 outdoor pools.
  • Free buffet breakfast served daily
  • Free WiFi
  • Free self parking
  • Options for a bite to eat or a refreshing drink include 7 restaurants, a coffee shop, a swim-up bar, and a poolside bar
  • Take a swim in the 5 outdoor pools or soak in the hot tub
  • Indulge with facials, manicures and pedicures, or body wraps at Renova Spa
  • Services include babysitting, a free kid's club, and dry cleaning/laundry
  • Onsite recreation includes a gym, a steam room, and volleyball
  • Guests have great things to say about the clean accommodations and the family-friendly amenities
  • Within a 10-minute walk of Langosta Beach and Tortuga Beach
Hotel Riu Palace Peninsula - All Inclusive is an all-inclusive property. Room rates include meals and beverages at onsite restaurants and bars. Other items and amenities, including taxes and gratuities, and access to recreational activities and entertainment may also be included. Additional charges may apply for meals at some restaurants, special dinners and dishes, certain beverages, and other amenities.

Hotel Riu Palace Peninsula - All Inclusive offers its guests a full-service spa, 5 outdoor swimming pools, a health club, and a hot tub. There are 7 restaurants on site, as well as a coffee shop/café and a snack bar/deli. You can enjoy a drink at one of the bars, which include 5 bars/lounges and a poolside bar. Free breakfast is available daily. A computer station is on site and WiFi is free in public spaces.

A steam room, spa services, and a terrace are also featured at the family-friendly Hotel Riu Palace Peninsula - All Inclusive. Self parking is free.

Smoking is allowed in designated areas at this 4-star Cancun property.

Guests are served free buffet breakfast daily from 7 AM to 10:30 AM.
Las Olas - This buffet restaurant serves breakfast and dinner.
Krystal - This theme restaurant specializes in Fusion cuisine and serves dinner only. Open daily.
Isla Mujeres - This restaurant serves breakfast, lunch, and dinner. Guests can enjoy drinks at the bar. Open daily.
Tamales - This theme restaurant specializes in Mexican cuisine and serves dinner only. Open daily.
Kabuki - This theme restaurant specializes in Japanese cuisine and serves dinner only. Guests can enjoy drinks at the bar. Open daily.
24-hour room service is available.

All-inclusive details

This property is all-inclusive. Onsite food and beverages are included in the room price (some restrictions may apply).

Gratuities and taxes

Gratuities are included and additional gratuities at guests' discretion are accepted.

Food and beverages

All buffet and à la carte meals, snacks, and beverages included
24-hour room service
In-room minibar (all beverages included)
In-room liquor dispensers

Activities and facilities/equipment

All onsite activities and use of facilities and equipment are included.

Water activities

Kayaking
Scuba-diving lessons
Snorkeling
Windsurfing

Land activities

Fitness facilities
Volleyball

Lessons/classes/games

Aerobics
Water fitness

Entertainment

Onsite entertainment and activities

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Limo/town car service
  • Free self parking on site
  • Limited on-site self parking

Food and drink

  • Free buffet breakfast available daily 7 AM to 10:30 AM
  • 5 bars/lounges
  • 7 restaurants
  • A coffee shop/cafe
  • A poolside bar
  • A swim-up bar
  • Coffee and tea in common areas
  • Snack bar/deli

Restaurants on site

  • Isla Mujeres
  • Kabuki
  • Krystal
  • Las Olas
  • Tamales

Things to do

  • 18-hole adjacent golf course
  • 5 outdoor pools
  • Beach volleyball
  • Bicycle storage
  • Billiards/pool table
  • Fitness classes
  • Free children's club
  • Full-service spa
  • Health club
  • Hot tub
  • Kayaking
  • Playground
  • Shopping
  • Steam room
  • TV in common areas
  • Windsurfing

Family friendly

  • 5 outdoor pools
  • Babysitting (surcharge)
  • Free children's club
  • Grocery/convenience store
  • Laundry facilities
  • Playground
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • ATM
  • Gift shop/newsstand
  • Grocery/convenience store
  • Hair salon
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Change of towels on request
  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Porter/bellhop
  • Tour and ticket assistance
  • Turndown service
  • Wedding services

Business services

  • Computer station

Outdoors

  • Beach loungers
  • Beach towels
  • Garden
  • On the beach
  • Pool loungers
  • Pool umbrellas
  • Terrace

Full-service spa

  • Body scrubs
  • Body wraps
  • Couples treatment rooms
  • Facials
  • Hot tub
  • Manicures/pedicures
  • Spa open daily
  • Spa treatment rooms
  • Steam room

Accessibility

  • No lift

More

  • 1 building
  • 100% renewable energy
  • 17 floors
  • Art Deco architecture
  • Built in 2012
  • Comprehensive food waste policy
  • Comprehensive recycling policy
  • Designated smoking areas
  • Humane treatment of captive wild animals
  • Local artist showcase
  • Local culture and ecosystem education
  • Locally-owned and organised tours and activities
  • No plastic coffee stirrers
  • No plastic drinking straws
  • Vegan dining options
  • Vegetarian breakfast available
  • Vegetarian dining options

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Free toiletries
  • Hair dryer
  • Jetted bathtub
  • Private bathroom
  • Separate bathtub and shower
  • Towels provided

Entertainment

  • Flat-screen TV with satellite channels

Food and drink

  • 24-hour room service
  • Coffee/tea maker
  • Free bottled water
  • Minibar

More

  • Air conditioning (climate-controlled)
  • Bulk dispensers for toiletries
  • Ceiling fan
  • Connecting rooms available
  • Eco-friendly toiletries
  • Energy-saving switches in guestrooms
  • Iron/ironing board
  • Laptop-compatible safe
  • LED lighting
  • Phone
  • Recycling
  • Separate sitting area
  • Water-efficient showers

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: 11 PM
Minimum check-in age: 18

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival at the property
This property doesn't offer after-hours check-in
Information provided by the property may be translated using automated translation tools
This property does not permit name changes on reservations. The name on the booking must match the name of the guest who is checking in and staying at the property; photo ID is required.

Access methods

Staffed front desk

Pets

  • Pets and service animals are not allowed at Hotel Riu Palace Peninsula - All Inclusive

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Cribs (infant beds) are not available.

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • A tax is imposed by the city: MXN 85.40 per accommodation, per night

We've listed all charges provided to us by the property.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Minimum Spring Break check-in age is 21 years old
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards; cash is not accepted
This property reserves the right to pre-authorize the guest's credit card prior to arrival.
Safety features at this property include a fire extinguisher, a smoke detector, and a first aid kit
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
This property affirms that it follows the cleaning and disinfection practices of Covid-19 Health Protocol (RIU)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
This property doesn't offer after-hours check-in. Front desk staff will greet guests on arrival at the property.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • Reservations are needed for golf tee times, massage services, and spa treatments. For reservations, contact the property before arrival using the contact information on the booking confirmation.
  • Registered guests are the only ones allowed to be in guestrooms.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • Pets and service animals are not allowed on site.

Property is also known as

Palace Peninsula Riu
Peninsula Palace
Peninsula Riu
Riu Palace Peninsula
Riu Palace Peninsula All Inclusive
Riu Palace Peninsula All Inclusive Cancun
Riu Palace Peninsula Cancun
Riu Peninsula
Riu Peninsula All Inclusive
Riu Peninsula Palace
Riu Palace Peninsula All Inclusive All-inclusive property Cancun
Riu Palace Peninsula All Inclusive All-inclusive property
Riu Peninsula Inclusive inclu

Hotel Riu Palace Peninsula - All Inclusive Reviews

Reviews

8.8

Excellent

Rating 10 - Excellent. 3345 out of 5081 reviews
Rating 8 - Good. 952 out of 5081 reviews
Rating 6 - Okay. 407 out of 5081 reviews
Rating 4 - Poor. 151 out of 5081 reviews
Rating 2 - Terrible. 226 out of 5081 reviews

9.2/10

Cleanliness

9.2/10

Staff & service

9.0/10

Amenities

8.8/10

Property conditions & facilities

Reviews

10/10 Excellent

Naveed

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great stay.
Stayed 5 nights in Dec 2025

10/10 Excellent

Vitalii

Stayed 9 nights in Dec 2025

10/10 Excellent

Iroro

Travelled with family, Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great facility and awesome staffs. I will recommend this place to anyone. One of the best I have been to this year.
Stayed 7 nights in Dec 2025

10/10 Excellent

Perla

Travelled with partner
Liked: Cleanliness, staff & service, amenities
Excellent beach area
Stayed 6 nights in Dec 2025

8/10 Good

Gayle

Liked: Cleanliness, amenities, property conditions & facilities
Nice hotel! Needs a better kids pool for families. Besides that, food and rooms were great. Friendly staff.
Stayed 4 nights in Dec 2025

10/10 Excellent

Lucy Beatriz

Liked: Cleanliness, amenities, property conditions & facilities
Overall, it was amazing! They upgraded us to a higher floor for our ocean view room. The staff really makes the difference. We wanted this specific hazelnut ice cream every time we were at the Italian restaurant, and 2 days it wasn't there, so we asked, and they brought it out for us. One day, we wanted salmon, but it wasn't being served that day. We asked to make sure. Minutes later, the chef told us to come back and he'll make us some. We said just 3; he gave us 5. The lady that made our crepes was so nice too. Other staff would walk around to make sure you have drinks at the pool or during the nighttime events. The massage we had was nice! PLEASE definitely tip if you can. It really does go a long way, and they appreciate it a lot. We also like that the Riu party is so close! We went to the pink party and neon party. Both were fun, but the neon party is our favourite! They had the Le Twins as DJs that night. Just a few things: - We didn't get our welcome drink. Even asked for it after checking in, but no one came back, but it's ok. - I'm pretty sure the resort is getting renovations soon. I hope so because our room needs it. Some tiles were cracked, curtains had little black spots on them, paint was coming off, etc. Honestly, it's not that bad because you're not in the room for the majority of the day, and the longer you stay, the more you get accustomed to it. - The massage table outside needs to be updated because my face HURT after. It was too hard.
Stayed 4 nights in Dec 2025

8/10 Good

Akshit

Liked: Cleanliness, staff & service, property conditions & facilities
Very good
Stayed 5 nights in Nov 2025

10/10 Excellent

Stephanie

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Yes, great!!! Wouldn’t recommend any where else so far.
Stayed 6 nights in Nov 2025

10/10 Excellent

Eloy Ricardo

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Great experience lots of food to eat and options... Wish I had more time to spend there .. weather was great done believe the rain forecast.. hardly rained, will go again
Stayed 4 nights in Dec 2025

10/10 Excellent

Miguel

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
We loved the place, very very clean, the staff were courteous, the food spectacular, the shows were amazing. Really we did enjoyed staying there, planning to go back. 5 star Hotel. We have been to Cancun like 7 times, This was the Best. Excellent in everything. 5 Gold Star.
Stayed 7 nights in Dec 2025

10/10 Excellent

Esmeralda

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We had a great time and the stay was amazing!
Stayed 5 nights in Nov 2025

10/10 Excellent

Fawwaz

Liked: Cleanliness, amenities, property conditions & facilities
The room was very clean and the staff are very courteous. The food is amazing. It was a nice trip. I am sure it will be repeated! Excellent hotel!
Stayed 5 nights in Dec 2025

8/10 Good

Amy

Liked: Cleanliness
Enjoyed our stay here but there is room for improvement. The staff were very welcoming and the service was good. We tried 3 of the restaurants for dinner before deciding we preferred the variety at the buffet. Some of food was hit or miss, but we could usually find something at the buffet we liked. Overall the food was good, but not great. The drinks were inconsistent, most of the cocktails I tried I did not like. We went to the Riu party next door and were surprised how nice Riu Caribe was compared to Península - apparently they are doing a major renovation soon and it definitely could use it. I think Península was slightly more expensive than Caribe and the only reason I booked Península was because it’s a ‘palace’ and considered more upscale but after leaving Caribe it felt the opposite. The decor is outdated and the rooms weren’t in the best condition so it felt like a downgrade. I wish there was better communication when we checked in regarding all the amenities and schedule of events. We missed a Riu party and waited around for it only to find out it happened during the day and not in the evening. We also found out near the end of of our stay there was a gym and snorkel gear for guests to use, however no one mentioned where they were were or how it worked. We also booked an excursion with Mexico Travel Solutions with an agent working at the hotel and it wasn’t quite as they advertised it to be so that was a bit of a disappointment.
Stayed 8 nights in Dec 2025

10/10 Excellent

Jacob

Liked: Cleanliness, amenities, property conditions & facilities
The rooms were nice and the staff was great to work with. The resort is very beautiful
Stayed 4 nights in Dec 2025

10/10 Excellent

Svetlana Nikolayevna

Travelled with family
Liked: Cleanliness, staff & service, amenities
Все очень красиво !Обслуживающий персонал работает слаженно и быстро вежливы все Большой поклон работникам на пляже В щитанные минуты принесут и установят зонт Катастрофически мало туалетов На пляже их практически нет В Один нужно пройти между столами кафе А другой на территории под рестораном В один из солнечных дней на берегу невыносимо пахло мочей Если Честно то в басейне не хочется купаться из-за этого Не продуманно место для смыва песка Вода не проходит через решоточку душа и собирается большая лужа куда все заходят Песок остается и обувь натирает ноги Это проблема смыва песка всех Riu hotel
Stayed 7 nights in Dec 2025

10/10 Excellent

Hugo Alberto

Liked: Cleanliness, amenities, property conditions & facilities
Mamalon
Stayed 5 nights in Nov 2025

8/10 Good

Qiao

Travelled with family
Liked: Cleanliness, amenities
Gets busy - wait time
Stayed 4 nights in Dec 2025

10/10 Excellent

Kristie

Liked: Cleanliness, amenities, property conditions & facilities
Room and staff were great. Resort was well maintained and clean. Several options for food, buffet was good. Beautiful beach.
Stayed 4 nights in Dec 2025

2/10 Terrible

Rezear

Travelled with family
I had an emergency and never went to the resort . I heard about its a good resort but due to surgery i didnt make it . I informed expedia before travel and they told me its allset i can travel after the surgery . Now tbe resort is not refunding the $ or leti g me go there . I called the resort they saying call expedia . Expedia is saying resort is not refunding . I dont need refund i just want to go back there . I provided prove that i went throw sergery and no answer yet its been almost a month . This is not a way you all do buisnes .
Stayed 10 nights in Nov 2025

10/10 Excellent

Mary Jane, Surrey

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very good and hardworking staff especially the staff at the buffet ... very organized. Excellent job!
Stayed 6 nights in Dec 2025

10/10 Excellent

Valerica

Liked: Cleanliness, amenities, property conditions & facilities
Yes, very clear
Stayed 6 nights in Dec 2025

10/10 Excellent

Ligia

Stayed 3 nights in Nov 2025

10/10 Excellent

Tina

Travelled with group
Liked: Cleanliness
Disliked: Property conditions & facilities
Amazing value from the softest white sands to the variety of foods most of which was yummy. Very clean but could use update. Free hot tub and steam room spa were very nice and underused. Generally friendly service. Double beds are full size beds not big enough for 2 comfortably though. Need more public restrooms especially outside by the beach and pools. Capuchino cafe is awesome. Heated pools are wonderful. Iguanas are neato. Dress code for dinner was strictly enforced. The Mexico Folklore show was impressive, and we loved the live bands. The activities were not described clearly. More fitness classes please.
Stayed 4 nights in Dec 2025

10/10 Excellent

Isa

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
The room was clean. The staff was very friendly, polite and helpful.
Stayed 5 nights in Nov 2025

6/10 Okay

Victoria, DALLAS

Liked: Amenities
Disliked: Cleanliness, property conditions & facilities
Room & hotel cleanliness
Stayed 4 nights in Nov 2025