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Best Western Resort Kuta

3.5 star property

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Photo gallery for Best Western Resort Kuta

Relax in a serene spa room with two massage tables, a cabinet, and a bench.
Relax in a cozy seating area with plush sofas and wooden tables, surrounded by lush greenery and a unique wooden ceiling design.
Two beds with white linens, a desk, and a flat-screen TV are featured in this stylish room.
Relax in a serene garden setting with comfortable wicker seating and a decorative centerpiece.
Relax by the serene pool surrounded by lush greenery and lounge chairs.

Popular amenities

  • Bar
  • Pool
  • Spa
  • Breakfast available
  • Room service
  • 24/7 front desk

Explore the area

Map
Jl. Kubu Anyar, No. 118, Kuta, Bali, 80361
  • Waterbom Bali
    ‪9 min walk‬
  • Kuta Beach
    ‪10 min walk‬
  • Seminyak Beach
    ‪9 min drive‬
  • Denpasar (DPS-Ngurah Rai Intl.)
    ‪3 min drive‬

Room options

View all photos for Deluxe Room, 2 Single Beds, Non Smoking, Garden View

Deluxe Room, 2 Single Beds, Non Smoking, Garden View

Deluxe Room, 2 Single Beds, Non Smoking, Garden View

  • 35 sq m
  • Sleeps 2
  • 2 Twin Beds

View all photos for Superior Room, 1 King Bed, Non Smoking, City View (Shower Only)

Minibar, in-room safe, desk, laptop workspace

Superior Room, 1 King Bed, Non Smoking, City View (Shower Only)

  • 25 sq m
  • City view
  • Sleeps 2
  • 1 King Bed

View all photos for Deluxe Room, 1 King Bed, Balcony, Pool View

Minibar, in-room safe, desk, laptop workspace

Deluxe Room, 1 King Bed, Balcony, Pool View

  • 35 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Junior Suite, 1 King Bed, Non Smoking, Garden View

Junior Suite, 1 King Bed, Non Smoking, Garden View

Junior Suite, 1 King Bed, Non Smoking, Garden View

  • 70 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Superior Room, 2 Single Beds, Non Smoking, City View (Shower Only)

Minibar, in-room safe, desk, laptop workspace

Superior Room, 2 Single Beds, Non Smoking, City View (Shower Only)

  • 25 sq m
  • City view
  • Sleeps 2
  • 2 Twin Beds

View all photos for Deluxe Room, 1 King Bed, Non Smoking, Garden View

Minibar, in-room safe, desk, laptop workspace

Deluxe Room, 1 King Bed, Non Smoking, Garden View

  • 35 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Deluxe Room, 1 King Bed, Non Smoking, Pool Access

Minibar, in-room safe, desk, laptop workspace

Deluxe Room, 1 King Bed, Non Smoking, Pool Access

  • 35 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Deluxe Room, 2 Single Beds, Balcony, Pool View

Deluxe Room, 2 Single Beds, Balcony, Pool View

Deluxe Room, 2 Single Beds, Balcony, Pool View

  • 35 sq m
  • Sleeps 2
  • 2 Twin Beds

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About this property

Best Western Resort Kuta

Family-friendly hotel with a full-service spa and free valet parking
A full-service spa, an outdoor pool, and a restaurant are available at this hotel. Free WiFi in public areas is provided, as well as free valet parking, a free area shuttle, and a free shopping center shuttle. Additionally, a bar/lounge, a poolside bar, and a snack bar/deli are onsite.
Best Western Resort Kuta offers 111 air-conditioned accommodations with minibars and safes. Accommodations offer separate sitting areas. 32-inch LCD televisions come with cable channels. Bathrooms include slippers, bidets, complimentary toiletries, and hair dryers.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks, desk chairs, and phones. A nightly turndown service is provided and housekeeping is offered daily. Amenities available on request include irons/ironing boards.

An outdoor pool and a children's pool are on site.

The recreational activities listed below are available either on site or nearby; fees may apply.

Guests can indulge in a pampering treatment at the hotel's full-service spa. Services include massages.
During your stay at Best Western Resort Kuta, you're just a quick walk from Waterbom Bali. Free WiFi in public areas, free valet parking, and a free area shuttle are available.
  • Free WiFi
  • Free valet parking and self parking
  • Enjoy Asian cuisine while dining at Ambrosia
  • Buffet breakfast served daily for a fee
  • Take a swim in the outdoor pool
  • Treat yourself to massages at the spa
  • Services include babysitting, dry cleaning/laundry, and a concierge
  • Within a 15-minute walk of Kuta Beach and Waterbom Bali
  • Free local-area and shopping center shuttle service
Best Western Resort Kuta offers its guests a full-service spa, an outdoor pool, and a children's pool. Along with a restaurant, there's a snack bar/deli on site. You can enjoy a drink at one of the bars, which include a poolside bar and a bar/lounge. Public spaces have free WiFi.

You'll find a business center on site. Spa services, a terrace, and multilingual staff are also featured at the family-friendly Best Western Resort Kuta. An airport shuttle (available on request) is available for a fee. Free self parking and valet parking are available.

Smoking is allowed in designated areas at this 3.5-star Kuta hotel.

For a fee, guests can enjoy buffet breakfast daily from 6:30 AM to 10:30 AM.
Ambrosia - This restaurant specializes in Asian cuisine and serves breakfast, lunch, and dinner.
24-hour room service is available.

Languages

English, Indonesian

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Return airport shuttle (surcharge) from 8 AM to 10 PM on request
  • Free area shuttle
  • Free shopping centre shuttle
  • Free self parking on site
  • Free valet parking on site

Food and drink

  • Daily buffet breakfast available 6:30 AM to 10:30 AM for a fee: IDR 100,000 for adults and IDR 50,000 for children
  • A bar/lounge
  • A poolside bar
  • A restaurant
  • Snack bar/deli

Restaurants on site

  • Ambrosia

Things to do

  • Children's pool
  • Full-service spa
  • Outdoor pool

Family friendly

  • Babysitting (surcharge)
  • Children's pool
  • Free area shuttle
  • Free cot
  • In-room refrigerator
  • Laundry facilities
  • Outdoor pool
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • ATM
  • Free newspapers in lobby
  • Gift shop/newsstand
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Tour and ticket assistance
  • Turndown service

Business services

  • Business centre

Outdoors

  • Garden
  • Pool loungers
  • Terrace

Full-service spa

  • Massage

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Handrails in stairways (104 centimetre high)
  • Lift (81 centimetre wide door)
  • Stair-free path to entrance
  • Wheelchair accessibility
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to lift
  • Wheelchair-width doorways (88 centimetre wide)

More

  • 1 building
  • 4 floors
  • Designated smoking areas (fines apply)

Room amenities

Bedroom

  • Bedsheets provided
  • Free cot

Bathroom

  • Bidet
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Slippers
  • Soap
  • Toilet paper
  • Toothbrush and toothpaste
  • Towels provided

Entertainment

  • 32-inch LCD TV with cable channels

Food and drink

  • 24-hour room service
  • Electric kettle
  • Free bottled water
  • Minibar
  • Refrigerator
  • Tea bags/instant coffee

More

  • Air conditioning
  • Connecting rooms available
  • Desk
  • Desk chair
  • Iron/ironing board on request
  • Laptop workspace
  • Phone
  • Safe
  • Separate sitting area

Policies

Check-in

Check-in start time: 2 PM; Check-in end time: midnight
Express check-in available
Minimum check-in age: 18

Check-out

Check-out before 11 AM
Contactless check-out available
Express check-out available

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); to arrange pick-up, guests must contact the property 48 hours prior to arrival, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival at the property

Renovations and closures

In accordance with local regulations, all visitors must remain within the property during Seclusion Day (Nyepi)/Hindu New Year for a 24-hour period (starting at 6 AM). Seclusion Day typically falls in March or April (dates subject to change each year). Check-in and check-out will not be possible on that date. Ngurah Rai Airport (Bali International Airport) is also closed on Seclusion Day.

Access methods

Staffed front desk

Pets

  • Pets and service animals are not allowed at Best Western Resort Kuta

Children and extra beds

  • Children are welcome.
  • Kids stay free! One child 5 years old or younger stays free when using existing bedding.
  • Rollaway/extra beds are available for IDR 350000.0 per night.
  • Free cribs (infant beds)!

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: approximately IDR 100000 for adults and IDR 50000 for children
  • Airport shuttle fee: IDR 100000 per room (one-way)
  • Rollaway bed fee: IDR 350000.0 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards, debit cards, and cash
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a first aid kit, and window guards
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
This property affirms that it follows the cleaning and disinfection practices of We Care Clean (Best Western)
Best Western Resort Kuta offers transfers from the airport (fees may apply). Please contact the property at the number on the booking confirmation 48 hours prior to arrival with your arrival details. Front desk staff will greet guests on arrival at the property.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • One child 5 years old or younger stays free in the same room as the parent or guardian when using existing bedding.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • Pets and service animals are not allowed on site.

Property is also known as

Best Western Kuta
Best Western Resort Kuta
BEST WESTERN Kuta Beach Bali
Best Western Kuta Beach Hotel Kuta
Best Western Resort Kuta Hotel Kuta
Best Western Resort Kuta Bali

Best Western Resort Kuta Reviews

Reviews

7.8

Good

Rating 10 - Excellent. 70 out of 233 reviews
Rating 8 - Good. 95 out of 233 reviews
Rating 6 - Okay. 45 out of 233 reviews
Rating 4 - Poor. 16 out of 233 reviews
Rating 2 - Terrible. 7 out of 233 reviews

7.6/10

Cleanliness

8.2/10

Staff & service

6.0/10

Amenities

7.4/10

Property conditions & facilities

6.6/10

Eco-friendliness

Reviews

8/10 Good

Glenn

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice property, they even were nice enough to upgrade or room. Staff at front desk really good and helpful. Only thing the restaurant was slow they took about an hour to get meals . There was only one other table. Could understand if was a busy time . By in saying that all the food was delicious
Stayed 1 night in Mar 2025

10/10 Excellent

wan azwan amin

Liked: Cleanliness, amenities, property conditions & facilities
good
Stayed 1 night in Jan 2025

4/10 Poor

Roslyn

Travelled with partner
Disliked: Amenities, property conditions & facilities
Run down and not a great area. Only booked to store bags as had a late flight. Glad I didn’t have to sleep there.
Stayed 1 night in Sep 2024

6/10 Okay

Craig

Travelled with partner
Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
The resort was okay on the outside, but our room was not particularly well maintained; The doors onto the patio could not be locked at all. The vanity basin in the bathroom wasn't attached to the vanity top at all at one end. The grouting around the bath looked like a monkey had done it (albeit a reasonably clever monkey). The TV had poor reception with interference lines through the picture, despite fruitless efforts by staff to remedy it. The bed linen didn't fit the bed properly. There was often a faint smell of sewerage in the bathroom. The pool was nice, and was kept very clean. However, there were only a few sun loungers available around the pool due to space constraints. The staff were all very friendly, and we couldn't find fault with them. We thought that a resort under the Best Western umbrella would have been maintained to a higher standard. Despite these issues, we still felt that the resort offered average value for money, as breakfast was included in the room rate.
Stayed 12 nights in Jul 2024

10/10 Excellent

Nathan

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Excellent

Pulling up business after Covid is not easy, but the whole team displayed commitment in doing so. We could tell that from their great customer service and professionalism. Special shout out to the GM Ivan, also Mr. Pande and Ms. Satya who constantly sought for feedback from customers and we’d seen instant changes and improvements during the several day stay. Thank you!
Stayed 5 nights in Jun 2024

2/10 Terrible

Shahid, Bonner

Travelled with family
Disliked: Cleanliness, amenities, property conditions & facilities
Property photos are different from what is shown online. There were mosquitoes in the room. Bed sheets were not clean, there were stains on the sofas, etc. Didn’t look into bathroom. We just checked-in, searched for another hotel and checked-out within an hour. The staff was polite and courteous thought.
Stayed 4 nights in Dec 2023

10/10 Excellent

Natasha

Stayed 1 night in Nov 2023

8/10 Good

Kerstin

Travelled with family
Liked: Cleanliness, room comfort

Fine for a short layover near airport

This airport is close to airport and cost efficient. It has all the right amenities, but seems alittle “tired”. Clean. Spa was closed.
Stayed 1 night in Jul 2023

10/10 Excellent

Wayne

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
For the price, staff, room, property - I can't fault this hotel. Was given a massive room and the staff couldn't have been more friendly or functional. I particularly liked the breakfast and pool area. But for the price this package represents massive value.

6/10 Okay

CRAIG

Disliked: Cleanliness, amenities, property conditions & facilities
No restaurant… No towels in the room… Construction
Stayed 1 night in Jul 2022

10/10 Excellent

Mark

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Very comfortable stay

Good spot, great staff, very comfortable. Kotobuki restaurant across the street is very good. Three minimarts and ATMs across the street.
Stayed 1 night in Mar 2020

10/10 Excellent

Verified traveller

Travelled with family
Liked: Cleanliness, property conditions & facilities
Disliked: Amenities
Hotel overall good little things like no safety deposit box in room,phone didnt work,housekeeping taking 2 days to clean spillage up,
Stayed 4 nights in Aug 2019

2/10 Terrible

Verified traveller

Travelled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
What a disappointing hotel. Staff were less than friendly and helpful. Sheets in 3 or of the 4 rooms were dirty. Bathroom was not cleaned in one bedroom. Was told breakfast was going to cost 75k every morning upon arriving for first breakfast was tired to be charge 10k staff member was argumentative and then food was not restocked on the buffet. Stayed one nbight and left. Would never stay again or recomend this place
Stayed 7 nights in Jul 2019

8/10 Good

John David

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good place for the value. Not walking distance to anything interesting though.
Stayed 3 nights in May 2019

8/10 Good

THOMAS

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Comfortable stay.

Had a very pleasant stay at the Best Western Resort in Kuta. Very Helpfull and informative staff as well as a stunning gardener and pool area.
Stayed 3 nights in Jan 2019

8/10 Good

Yinjie

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice hotel with swimming pool, lurge rooms
Stayed 1 night in Dec 2018

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, room comfort
Stayed 1 night in Nov 2018

6/10 Okay

daze, USA

Liked: Staff & service, room comfort

OK

Good rate for room... good food and nice room condition... execpty never choose room 2119... door has problem locking... was ok till my last 2 days and hotel didn’t have a remedy for me... over all not bad service!!!
Stayed 5 nights in Nov 2017

8/10 Good

Kenny

Liked: Staff & service, property conditions & facilities, room comfort
Good but the room look bit old and not very clean
Stayed 10 nights in Sep 2017

8/10 Good

Ketut Kamajaya

Liked: Staff & service, property conditions & facilities, room comfort

4/10 Poor

Verified traveller

Disliked: Staff & service, property conditions & facilities, room comfort

Really bad experience

Rain water as leaking in the middle of the night. I Asked the reception people to change my room .Initially they said can u adjust for this night and they will change the room.I said no then they give me another room in the third floor no one supported to carry my things it was 5 bags I carry myself. Then I accidentally booked for six days they only cleaned my room once.very bad WiFi I compliant 4 times no response. Pool is good. Breakfast is good. Rest was atrocious. I won't recommend for any one.

2/10 Terrible

Nk, kuala lumpur, malaysia

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Horrible experience. Overall my holiday is spoiled because of my stay here. Do not recommend to any even if it's a last options. Hotel receptionist are not friendly, not helpful and rude to customer. Don't be surprised if the receptionist yelled or scream at you. Basically they will not look into your request if you do not ring them more thn 5 or 6 times. They provide dirty towels in room and some room don't even have towels. Upon requesting no one even turn up, unless you are willing to walk to the receptionist. Aircond is not working!! Horrible breakfast! Overall it is nightmare!! Do not get impressed with the pictures posted. You will regret choosing this hotel!!!!!

10/10 Excellent

Danial

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great

8/10 Good

Uncle Pete, Wheelers Hill

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Only did 6hr stopover

Staff punctual and friendly esp Pande Close to Airport handy

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Fantastic service from word go!! Hotel was clean and beautiful!! Will definitely stay there again when staying in Kuta!!