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Hard Rock Hotel Bali

5.0 star property

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Photo gallery for Hard Rock Hotel Bali

2 outdoor pools, open 8 AM to 9:00 PM, pool cabanas (surcharge)
1 bedroom, minibar, in-room safe, desk
4 restaurants, lunch, dinner served; Italian cuisine
Meeting facility
Lounge

Reviews

8.6 out of 10
Excellent

Popular amenities

  • Hot tub
  • Bar
  • Room service
  • Spa

Explore the area

Map
Jalan Pantai Banjar Pande Mas, Kuta, Bali, 80361
  • Kuta Beach
    ‪1 min walk‬
  • Kuta Square
    ‪4 min walk‬
  • Legian Beach
    ‪2 min drive‬
  • Denpasar (DPS-Ngurah Rai Intl.)
    ‪4 min drive‬

Room options

View all photos for Loft Triple

Loft Triple

Loft Triple

9.0 out of 10
Wonderful
(2 reviews)
  • 43 sq m
  • Sleeps 6
  • 3 Queen Beds

View all photos for Suite

1 bedroom, minibar, in-room safe, desk

Suite

  • 64 sq m
  • Sleeps 4
  • 1 King Bed

View all photos for Deluxe Two Queens Premium

Deluxe Two Queens Premium | Bathroom

Deluxe Two Queens Premium

8.8 out of 10
Excellent
(10 reviews)
  • 32 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Rock Star Suite

1 bedroom, minibar, in-room safe, desk

Rock Star Suite

  • 125 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Luxury Roxity Family Suite

Luxury Roxity Family Suite

Luxury Roxity Family Suite

  • 128 sq m
  • Sleeps 4
  • 1 King Bed and 1 Twin Bunk Bed

View all photos for Deluxe King

1 bedroom, minibar, in-room safe, desk

Deluxe King

9.0 out of 10
Wonderful
(31 reviews)
  • Sleeps 4
  • 1 King Bed and 2 Twin Sofa Beds

View all photos for Roxity Family Suite

1 bedroom, minibar, in-room safe, desk

Roxity Family Suite

10.0 out of 10
Exceptional
(1 review)
  • 64 sq m
  • Sleeps 4
  • 1 King Bed and 1 Twin Bunk Bed

View all photos for Deluxe Two Queens

Deluxe Two Queens

Deluxe Two Queens

8.8 out of 10
Excellent
(10 reviews)
  • 32 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Deluxe King Premium

1 bedroom, minibar, in-room safe, desk

Deluxe King Premium

7.8 out of 10
Good
(13 reviews)
  • 32 sq m
  • Sleeps 4
  • 1 King Bed and 1 Twin Trundle Bed

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About this property

Hard Rock Hotel Bali

Luxury hotel on the beach, with 2 outdoor pools
Catch some rays at the beach or spend the day relaxing at Hard Rock Hotel Bali's full-service spa. Then enjoy a meal at one of the hotel's 4 restaurants.
Hard Rock Hotel Bali offers 418 air-conditioned accommodations with minibars and espresso makers. 42-inch LED televisions come with satellite channels. Bathrooms include showers with rainfall showerheads, bathrobes, slippers, and complimentary toiletries.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks, safes, and phones. Additionally, rooms include complimentary bottled water and hair dryers. Housekeeping is provided daily.

2 outdoor swimming pools and 2 hot tubs are on site. In addition to a children's pool, other recreational amenities include a complimentary water park, a sauna, and a fitness center.

Children under 17 years old are not allowed in the fitness facility without adult supervision. Guests under 17 years old are not allowed in the fitness facility.

The recreational activities listed below are available either on site or nearby; fees may apply.

Rock Spa has 8 treatment rooms including rooms for couples. Services include hot stone massages, Swedish massages, facials, and body wraps. A variety of treatment therapies are provided, including aromatherapy and reflexology. The spa is equipped with a sauna, a hot tub, and a steam room.

The spa is open daily. Guests under 5 years old are not allowed in the spa.

Our customers tell us they can't get enough of the pool at Hard Rock Hotel Bali. During your stay, you're just a quick walk from Kuta Beach. You'll find features like free WiFi in public areas and free self parking, plus 2 outdoor pools.
  • Free WiFi
  • Free self parking
  • Enjoy Italian cuisine while dining at Jamie Oliver Kitchen
  • Splash around at the free water park with a waterslide or swim in the 2 outdoor pools
  • Indulge with reflexology, facials, or aromatherapy at Rock Spa
  • Services include a kid's club, a lifeguard on site, and dry cleaning/laundry
  • Onsite recreation includes a gym, a steam room, and a sauna
  • Guests have great things to say about the family-friendly amenities and the pool
  • Steps from Kuta Beach and 6 minutes by foot from Kuta Square
  • Airport shuttle service available for a fee
Hard Rock Hotel Bali offers its guests a full-service spa, a complimentary water park, 2 outdoor swimming pools, and 2 hot tubs. There are 4 restaurants on site, as well as a coffee shop/café and a snack bar/deli. You can enjoy a drink at one of the bars, which include a poolside bar and a bar/lounge. WiFi is free in public spaces.

A children's pool, a fitness center, and a sauna are also featured at the luxury Hard Rock Hotel Bali. An airport shuttle (available 24 hours) is available for a fee. Free self parking is available.

This 5-star Kuta hotel is smoke free.

Jamie Oliver Kitchen - This restaurant specializes in Italian cuisine and serves lunch and dinner. Guests can enjoy drinks at the bar. A children's menu is available. Reservations are required.
Starz Diner - This restaurant specializes in Asian cuisine. Open daily.
Splash Bistro - This bistro specializes in Mediterranean cuisine. Open daily.
Hard Rock Cafe - This bar specializes in American cuisine. Open daily.
24-hour room service is available.

Languages

Chinese (Mandarin), English, Indonesian, Japanese

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • 24-hour return airport shuttle on request for a surcharge
  • Free self parking on site
  • Wheelchair-accessible parking available

Food and drink

  • 4 restaurants
  • A bar/lounge
  • A coffee shop/cafe
  • A poolside bar
  • A swim-up bar
  • Coffee and tea in common areas
  • Couples/private dining
  • Snack bar/deli

Restaurants on site

  • Hard Rock Cafe
  • Jamie Oliver Kitchen
  • Splash Bistro
  • Starz Diner

Things to do

  • 2 hot tubs
  • 2 outdoor pools
  • Arcade/game room
  • Beach volleyball
  • Billiards/pool table
  • Children's club
  • Children's pool
  • Free water park
  • Full-service spa
  • Gym
  • Karaoke
  • Playground
  • Rock climbing
  • Sauna
  • Shopping
  • Steam room
  • Waterslide

Family friendly

  • 2 outdoor pools
  • Arcade/game room
  • Children's club (surcharge)
  • Children's pool
  • Free water park access
  • Laundry facilities
  • Lifeguards on site
  • Playground
  • Pool toys
  • Snack bar/deli
  • Waterslide

Conveniences

  • 24-hour front desk
  • ATM
  • Gift shop/newsstand
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Proposal/romance packages
  • Tour and ticket assistance
  • Wedding services

Business services

  • Meeting rooms

Outdoors

  • Garden
  • On the beach
  • Pool cabanas (surcharge)
  • Pool loungers
  • Pool umbrellas
  • Terrace
  • Vegetable garden

Full-service spa

  • 8 treatment rooms
  • Aromatherapy
  • Body scrubs
  • Body wraps
  • Couples treatment rooms
  • Facials
  • Hot stone massages
  • Hot tub
  • Manicures/pedicures
  • Prenatal massages
  • Reflexology
  • Sauna
  • Spa open daily
  • Steam room
  • Swedish massages

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Accessible airport shuttle
  • Handrails in hallways
  • Handrails in stairways
  • Lift
  • Pool hoist on site
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible gym
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible pool
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchairs on site

More

  • 4 floors
  • 6 buildings
  • At least 80% of food locally-sourced
  • At least 80% organic food
  • Banquet hall
  • Biodegradable drinking straws available
  • Built in 1998
  • Eco-friendly cleaning products used
  • Lifeguards
  • Local artist showcase
  • Mediterranean architecture
  • No plastic drinking straws
  • No plastic water bottles
  • Reusable cups
  • Rooftop garden
  • Smoke-free property
  • Vegan dining options
  • Vegetarian breakfast available
  • Vegetarian dining options

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Dressing gowns
  • Free toiletries
  • Hair dryer
  • Rainfall showerhead
  • Shower
  • Slippers
  • Towels provided

Entertainment

  • 42-inch LED TV with satellite channels

Food and drink

  • 24-hour room service
  • Electric kettle
  • Espresso maker
  • Free bottled water
  • Minibar

More

  • Air conditioning
  • Cleaning products are eco-friendly
  • Connecting rooms available
  • Desk
  • Eco-friendly toiletries
  • Electrical adapters
  • Energy-saving switches in guestrooms
  • LED lighting
  • Phone
  • Recycling
  • Safe
  • Water-efficient showers
  • Water-efficient toilets

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime
Minimum check-in age: 21

Check-out

Check-out before noon

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); to arrange pick-up, guests must contact the property 72 hours prior to arrival, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival at the property

Renovations and closures

In accordance with local regulations, all visitors must remain within the property during Seclusion Day (Nyepi)/Hindu New Year for a 24-hour period (starting at 6 AM). Seclusion Day typically falls in March or April (dates subject to change each year). Check-in and check-out will not be possible on that date. Ngurah Rai Airport (Bali International Airport) is also closed on Seclusion Day.

Access methods

Staffed front desk

Pets

  • Pets and service animals are not allowed at Hard Rock Hotel Bali

Children and extra beds

  • Children are welcome.
  • Kids stay free! Up to 2 children 15 years old and younger stay free when using existing bedding.
  • Cribs (infant beds) are not available.

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • New Year's Eve (December 31) Gala Dinner per adult: IDR 2150000
  • New Year's Eve (December 31) Gala Dinner per child: IDR 1075000 (from 6 to 12 years old)

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Airport shuttle fee: IDR 310000 per vehicle (one-way, maximum occupancy 4)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards, debit cards, and cash
Cashless transactions are available
This property uses a grey water recycling system and eco-friendly cleaning products
Safety features at this property include a fire extinguisher, a smoke detector, a security system, and a first aid kit
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Hard Rock Hotel Bali offers transfers from the airport (fees may apply). Please contact the property at the number on the booking confirmation 72 hours prior to arrival with your arrival details. Front desk staff will greet guests on arrival at the property.
Property Registration Number 9120002421255

We should mention

  • Pool access available from 8 AM to 9:00 PM.
  • Reservations are needed for massage services and spa treatments. For reservations, contact the hotel before arrival using the contact information on the booking confirmation.
  • Up to 2 children 15 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • Registered guests are the only ones allowed to be in guestrooms.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • Certain facilities might have restricted access. For details, you can contact the property at the number on the booking confirmation.
  • Pets and service animals are not allowed on site.

Property is also known as

Bali Hard Rock
Bali Hard Rock Hotel
Bali Hotel Hard Rock
Hard Rock Bali
Hard Rock Bali Hotel
Hard Rock Hotel Bali
Hotel Bali Hard Rock
Hotel Hard Rock Bali
Hard Rock Hotel Bali Kuta
Hard Rock Kuta
Hard Rock Bali Kuta

Hard Rock Hotel Bali Reviews

Reviews

8.6

Excellent

Rating 10 - Excellent. 508 out of 1000 reviews
Rating 8 - Good. 309 out of 1000 reviews
Rating 6 - Okay. 120 out of 1000 reviews
Rating 4 - Poor. 39 out of 1000 reviews
Rating 2 - Terrible. 24 out of 1000 reviews

8.6/10

Cleanliness

9.0/10

Staff & service

8.8/10

Amenities

8.2/10

Property conditions & facilities

8.6/10

Eco-friendliness

Reviews

10/10 Excellent

Charlotte

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Amazing experience at hard rock , staff were delightful and kids had a ball
Stayed 6 nights in Feb 2025

10/10 Excellent

Cheryl

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We enjoyed staying in Hilton the most during this trip. Swimming pool is amazing and relaxing. Great view from the cliff.
Stayed 2 nights in Mar 2025

6/10 Okay

SHAWN

Travelled with partner
Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
I was disappointed. Advertised as a smoke free property which it absolutely is not. Also watched Sunday as who I believe to be the bar manager and a few servers drinking shots and beers and the manager seemed drunk. Not appropriate. The pool is amazing! Other than the bar staff the rest are awesome! The rooms are dark and dated and disappointing. If you are not traveling with little ones I wouldn’t stay here.
Stayed 4 nights in Mar 2025

10/10 Excellent

Chee How

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice hotel, convenient location and friendly staff.....Great !!!
Stayed 6 nights in Mar 2025

8/10 Good

Sonam

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Mar 2025

10/10 Excellent

Fatih

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 7 nights in Feb 2025

10/10 Excellent

Samuel

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I loved that it had so much activities for the kids.
Stayed 2 nights in Feb 2025

10/10 Excellent

Chad

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Feb 2025

10/10 Excellent

Thomas

Stayed 6 nights in Feb 2025

10/10 Excellent

Jinsook

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Feb 2025

10/10 Excellent

Sayed

N.a
Stayed 4 nights in Feb 2025

10/10 Excellent

Adrian, Balga

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We had a brilliant 5 day vacation. Resort is amazingly good for families with kids, the pools themselves are huge, clean and well maintained and the slides are great. Lots of kids toys and activities in the pool, as well as an dedicated kids pool bar - absolutely great! Unfortunately, we had a small issue requiring us to see a doctor, the hotel has it's own clinic staffed by a nurse with an on-call doctor available in an hour or two, depending on traffic - very good for us, the experience was as good as it could be under the circumstances. We tried the sauna, gym and cold plunge pool as well as the massages, all were quite good. The breakfast was great, very varied and lots of options for all 6 of us. The poolside restaurant was also good, the portions of food are quite big, sometimes we found the kids meals to be sufficient even for us adults. Lots of Kuta around to explore, the Beachwalk Mall is about 7 min walk away and the Kuta Beach is a just across the road. Will definitely go again, the kids were absolutely thrilled with everything and even us grownups were more than satisfied, even if we didn't go for all the music and Rock parts of the Hard Rock empire.
Stayed 5 nights in Feb 2025

6/10 Okay

Douglas

Travelled with partner
Liked: Staff & service, amenities
The staff was overall excellent (polite and helpful). This property seems to be geared toward families... so if you do not care for "kid noise" I would give it a hard pass. Upon check-in I was sternly counseled of not getting tattoo ink on the bedding. Lol...I was not even wearing a Bintang tank top nor shirtless carrying a beer with braided hair! :)) The room was missing some areas regarding cleanliness. The drawers holding the tea and coffee looks like it was not cleaned in ages. The room aircon can not be set lower than 20 deg. C...so the humidity was a bit uncomfortable (enhanced by guests not keeping the hall corridor door closed) It was an interesting experience though and was happy to experience Hard Rock during my short visit.
Stayed 2 nights in Feb 2025

10/10 Excellent

BIKESH

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Easy stay
Stayed 4 nights in Feb 2025

10/10 Excellent

Samuel

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We loved the Pools that’s for sure. There was literally nothing I can fault.
Stayed 1 night in Feb 2025

8/10 Good

Rosheila

Stayed 5 nights in Feb 2025

10/10 Excellent

Matt

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent place. Family (of 4) stayed for a week. This place is the best.
Stayed 6 nights in Jan 2025

10/10 Excellent

ASHA JYOTHI, pointcook

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Property is very much suutable for a stay with family. Staff are friendly and at your service all the time. Thoroughly enjoyed the water park
Stayed 4 nights in Feb 2025

10/10 Excellent

Hamed

Stayed 2 nights in Feb 2025

10/10 Excellent

DONNA

Liked: Cleanliness, staff & service, property conditions & facilities
Enjoyable, however access to the main pool area could need a ramp to make it easier for families.
Stayed 7 nights in Feb 2025

8/10 Good

Gabriella

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Feb 2025

8/10 Good

Ali

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The Hard Rock Hotel Bali, is probably one of the best resort style hotels in Kuta. If you are looking for an all inclusive location, with pools, activities etc then this is the place. But the activities arent super, most of it is for smaller children, including the pool slides etc. The food in the restaurants is overpriced and not great quality, none of the buffet food was any good, except the cook to order food like Masala Dosa which was fantastic...but thats all i ate every morning..... The service was great, but the use of charging to the room is not very transparent, so instead get a credit card with minimal fees to use instead. The area is lively, but very busy, noisy. The location is ideal as its very central, but traffic in and out of Kuta is a nightmare. Good location, clean hotel, good entertainment, with live music every night, with good services and great people. Food not so great and very expensive.
Stayed 11 nights in Jan 2025

10/10 Excellent

woojong

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jan 2025

6/10 Okay

Tara

Travelled with family and small children
Liked: Cleanliness, amenities, property conditions & facilities
If you are into a western style family orientated hotel then this is a good option. Pros are that it’s safe and convenient, huge and good for families. They really have thought of everything to stay within the hotel though , such as: access to hotel is not friendly, one side is a steepish hill and the side is a locked door, many rooms have little tiny balconies, not large enough for a chair! The fridge temp is set to 12 degrees so you can’t store much in there, not many allocated smoking areas, hotel is so big and you need to walk around to the front to have a smoke. No real Bali vibes. Area of Kuta is too congested! Would suggest other parts of Bali for a more enjoyable holiday.
Stayed 7 nights in Jan 2025

8/10 Good

Natalee

Travelled with family
Liked: Staff & service
This property had a great pool area for the kids. Rooms are dated and smell as does the air conditioning. Breakfast was included and served a great variety of food. I wouldn't stay again due to location and smelly rooms.
Stayed 4 nights in Jan 2025