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Mercure Kuta Bali

4.0 star property

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Photo gallery for Mercure Kuta Bali

Exterior
Property video
Couples treatment room(s), massages
Couples treatment room(s), massages
2 bars/lounges, poolside bar

Reviews

8.2 out of 10
Very good

Popular amenities

  • Hot tub
  • Spa
  • Parking included
  • Free Wi-Fi
  • Restaurant

Explore the area

View in a map
Jalan Pantai Kuta 10 X, Br Pande Mas, Kuta, Bali, 80361
  • Place, Kuta Beach
    ‪1 min walk‬
  • Place, Poppies Lane II
    ‪2 min walk‬
  • Place, Beachwalk Shopping Center
    ‪5 min walk‬
  • Airport, Denpasar (DPS-Ngurah Rai Intl.)
    ‪6 min drive‬

Room options

View all photos for Deluxe Double Room, 1 Double Bed, Balcony

Deluxe Double Room, 1 Double Bed, Balcony

Deluxe Double Room, 1 Double Bed, Balcony

  • 26 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 Double Bed

View all photos for Deluxe Twin Room, 2 Single Beds

Deluxe Twin Room, 2 Single Beds

Deluxe Twin Room, 2 Single Beds

  • 27 sq m
  • 1 bedroom
  • Sleeps 3
  • 2 Single Beds

View all photos for Deluxe Twin Room, 2 Single Beds, Balcony

Deluxe Twin Room, 2 Single Beds, Balcony

Deluxe Twin Room, 2 Single Beds, Balcony

  • 26 sq m
  • 1 bedroom
  • Sleeps 3
  • 2 Single Beds

View all photos for Deluxe Room, 1 Queen Bed

In-room safe, blackout curtains, soundproofing, iron/ironing board

Deluxe Room, 1 Queen Bed

  • Garden view
  • 27 sq m
  • Sleeps 2
  • 1 Queen Bed

View all photos for Deluxe Room, 1 Double Bed

In-room safe, blackout curtains, soundproofing, iron/ironing board

Deluxe Room, 1 Double Bed

  • Sleeps 3
  • 1 Double Bed

View all photos for Deluxe Double Room, 1 Double Bed, Ocean View

Deluxe Double Room, 1 Double Bed, Ocean View

Deluxe Double Room, 1 Double Bed, Ocean View

10.0 out of 10
Exceptional
(4 reviews)
  • 27 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 Double Bed

View all photos for Superior Double Room, 1 Double Bed

In-room safe, blackout curtains, soundproofing, iron/ironing board

Superior Double Room, 1 Double Bed

8.6 out of 10
Excellent
(14 reviews)
  • 24 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 Double Bed

View all photos for Deluxe Twin Room, 2 Single Beds, Ocean View

Deluxe Twin Room, 2 Single Beds, Ocean View

Deluxe Twin Room, 2 Single Beds, Ocean View

  • 27 sq m
  • 1 bedroom
  • Sleeps 2
  • 2 Single Beds

View all photos for Superior Twin Room, 2 Single Beds

In-room safe, blackout curtains, soundproofing, iron/ironing board

Superior Twin Room, 2 Single Beds

8.0 out of 10
Very good
(3 reviews)
  • 24 sq m
  • 1 bedroom
  • Sleeps 3
  • 2 Single Beds

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About this property

Mercure Kuta Bali

At Mercure Kuta Bali, hit the beach, dine onsite at Alang-Alang Restaurant, or enjoy a drink at one of the hotel's 2 bars/lounges. Housekeeping is available on request.
Mercure Kuta Bali offers 130 air-conditioned accommodations with safes and complimentary bottled water. 42-inch LCD televisions come with premium digital channels.

Bathrooms include showers with rainfall showerheads, slippers, bidets, and complimentary toiletries. Guests can surf the web using the complimentary wireless Internet access. Additionally, rooms include hair dryers and blackout drapes/curtains. Irons/ironing boards, change of towels, and change of bedsheets can be requested. Housekeeping is provided on request.

An outdoor pool, a children's pool, and a hot tub are on site.

The recreational activities listed below are available either on site or nearby; fees may apply.

The onsite spa has massage/treatment rooms and couples treatment room(s). Services include massages.
Our customers tell us they can't get enough of the helpful staff at Mercure Kuta Bali. During your stay, you're just a quick walk from Kuta Beach. Enjoy features like free WiFi in public areas and free self parking, plus 2 bars.
  • Free WiFi
  • Free self parking
  • Enjoy ocean views while dining at Alang-Alang Restaurant
  • Buffet breakfast served daily for a fee
  • Take a swim in the outdoor pool or soak in the hot tub
  • Indulge with massages at the spa
  • Services include dry cleaning/laundry, a concierge, and tour or ticket assistance
  • Steps from Kuta Beach and 7 minutes by foot from Beachwalk Shopping Center
  • Airport and local-area shuttle service available for a fee
Mercure Kuta Bali offers its guests a full-service spa, an outdoor pool, and a hot tub. Along with a restaurant, there's a snack bar/deli on site. You can enjoy a drink at one of the bars, which include 2 bars/lounges and a poolside bar. WiFi is free in public spaces.

There are 3 meeting rooms available. A children's pool, spa services, and a library are also featured at Mercure Kuta Bali. An airport shuttle (available on request) and an area shuttle are available for a fee. Limited free parking is available on a first-come, first-served basis.

This 4-star Kuta hotel is smoke free.

For a fee, guests can enjoy buffet breakfast daily from 6:30 AM to 10:00 AM.
Alang-Alang Restaurant - Overlooking the ocean, this restaurant serves lunch and dinner. A children's menu is available.
Lotus Lobby Bar - Onsite bar. Open daily.
Sunset Pool Bar - This bar overlooks the ocean. Open daily.
Room service is available.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Return airport shuttle (surcharge) from 8 AM to 9 PM on request
  • Area shuttle (surcharge)
  • Free secured self parking on site
  • Limited on-site self parking

Food and drink

  • Daily buffet breakfast available 6:30 AM to 10:00 AM for a fee: USD 20 for adults and USD 15 for children
  • 2 bars/lounges
  • A poolside bar
  • A restaurant
  • Snack bar/deli

Restaurants on site

  • Alang-Alang Restaurant
  • Lotus Lobby Bar
  • Sunset Pool Bar

Things to do

  • Billiards/pool table
  • Children's pool
  • Full-service spa
  • Hot tub
  • Library
  • Outdoor pool
  • Shopping

Family friendly

  • Children's pool
  • Laundry facilities
  • Outdoor pool
  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Gift shop/newsstand
  • Hair salon
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Water dispenser

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping on request
  • Porter/bellhop
  • Tour and ticket assistance

Business services

  • 3 meeting rooms

Outdoors

  • Garden
  • On the beach
  • On the waterfront
  • Pool loungers
  • Terrace
  • Vegetable garden

Full-service spa

  • Couples treatment rooms
  • Massage
  • Spa treatment rooms

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Accessible airport shuttle
  • Hardwood flooring in room
  • No lift

More

  • 1 building
  • 100% renewable energy
  • 4 floors
  • Annual offsets purchased for at least 10% of carbon footprint
  • At least 10% of profits reinvested in community and sustainability
  • At least 80% lighting from LEDs
  • At least 80% of food locally-sourced
  • At least 80% organic food
  • Banquet hall
  • Biodegradable coffee stirrers available
  • Biodegradable drinking straws available
  • Comprehensive food waste policy
  • Comprehensive recycling policy
  • Double-glazed windows
  • Humane treatment of captive wild animals
  • Local artist showcase
  • Local culture and ecosystem education
  • Locally-owned and organised tours and activities
  • No plastic coffee stirrers
  • No plastic drinking straws
  • No plastic soft drink bottles
  • No plastic water bottles
  • Reusable cups
  • Reusable tableware
  • Smoke-free property
  • Vegan dining options
  • Vegetarian breakfast available
  • Vegetarian dining options

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Bidet
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Rainfall showerhead
  • Shampoo
  • Shower
  • Slippers
  • Soap
  • Toilet paper
  • Toothbrush and toothpaste
  • Towels provided

Entertainment

  • 42-inch LCD TV with premium digital channels

Food and drink

  • Electric kettle
  • Free bottled water
  • Room service
  • Tea bags/instant coffee

More

  • Air conditioning
  • Bulk dispensers for toiletries
  • Cleaning products are eco-friendly
  • Eco-friendly toiletries
  • Energy-saving switches in guestrooms
  • Iron/ironing board on request
  • LED lighting
  • Phone
  • Recycling
  • Safe
  • Soundproofed rooms
  • Water-efficient showers

Policies

Check-in

Check-in start time: 2 PM; Check-in end time: midnight
Contactless check-in available

Check-out

Check-out before noon
Contactless check-out available
Late check-out subject to availability
A late check-out fee will be charged

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
Guests must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival at the property
To make arrangements for check-in please contact the property at least 72 hours before arrival using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools

Renovations and closures

In accordance with local regulations, all visitors must remain within the property during Seclusion Day (Nyepi)/Hindu New Year for a 24-hour period (starting at 6 AM). Seclusion Day typically falls in March or April (dates subject to change each year). Check-in and check-out will not be possible on that date. Ngurah Rai Airport (Bali International Airport) is also closed on Seclusion Day.

Access methods

Staffed front desk

Pets

  • No pets allowed

Children and extra beds

  • Children are welcome.
  • Kids stay free! One child 12 years old or younger stays free when using existing bedding.
  • Cribs (infant beds) are not available.

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Deposit: USD 37 per accommodation, per stay

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: approximately USD 20 for adults and USD 15 for children
  • Airport shuttle fee: USD 20 per vehicle (one-way)
  • Late check-out is available for a fee (subject to availability)
  • In-room safe fee: USD 35 per stay

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards, debit cards, and cash
Cashless transactions are available
This property uses a grey water recycling system
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, and a first aid kit
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
This property affirms that it follows the cleaning and disinfection practices of ALLSAFE (Accor Hotels)
Mercure Kuta Bali offers transfers from the airport (fees may apply). Please contact the property at the number on the booking confirmation with your arrival details prior to travel. To arrange for check-in, guests must contact the property at least 72 hours prior to arrival using the information on the booking confirmation. Guests must contact the property in advance for check-in information. Front desk staff will greet guests on arrival at the property.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • Reservations are needed for massage services and spa treatments. For reservations, contact the hotel before arrival using the contact information on the booking confirmation.
  • One child 12 years old or younger stays free in the same room as the parent or guardian when using existing bedding.
  • Registered guests are the only ones allowed to be in guestrooms.

Property is also known as

Mercure Hotel Kuta Bali
Mercure Kuta Bali
Mercure Kuta Bali Hotel
Mercure Kuta Bali Hotel Kuta
Mercure Bali Hotel
Mercure Bali

Mercure Kuta Bali Reviews

Reviews

8.2

Very good

Rating 10 - Excellent. 274 out of 737 reviews
Rating 8 - Good. 284 out of 737 reviews
Rating 6 - Okay. 116 out of 737 reviews
Rating 4 - Poor. 48 out of 737 reviews
Rating 2 - Terrible. 15 out of 737 reviews

8.2/10

Cleanliness

8.4/10

Staff & service

8.2/10

Amenities

7.8/10

Property conditions & facilities

Reviews

10/10 Excellent

Davina

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Wonderful accommodation. Amazing hospitality. Super location.
Stayed 1 night in Dec 2025

10/10 Excellent

Praveen

Stayed 4 nights in Nov 2025

8/10 Good

Jason

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Staff were great, clean rooms
Stayed 6 nights in Nov 2025

10/10 Excellent

YI KAI

Stayed 6 nights in Nov 2025

8/10 Good

Janfred

Liked: Cleanliness, staff & service
Perfect for a one nighter
Stayed 1 night in Nov 2025

8/10 Good

Fern Elizabeth

Liked: Cleanliness, amenities, property conditions & facilities
Room, although small, was clean and tidy. Staff were wonderful. The pool area was the perfect place to relax. Also enjoyed the breakfast.. delicious omelettes and waffles
Stayed 8 nights in Aug 2025

10/10 Excellent

Bradford

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Yes
Stayed 2 nights in Oct 2025

10/10 Excellent

Courtnay

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The room was a decent price. Clean room, staff were nice, and has pretty pool and ocean view. The beach is walkable. Has a spa and restaurant area.
Pool
Stayed 4 nights in Oct 2025

10/10 Excellent

Gary Foster, Las Vegas

Stayed 1 night in Sep 2025

10/10 Excellent

Michael

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I stayed in a ground balcony room. Room was spacious, modern, clean and lovely. Great value and excellent location. Breakfast was average. I wouldn’t recommend the buffet, lots of options around the hotel for breast. Staff were lovely and incredibly helpful. I would definitely stay again.
Stayed 2 nights in Sep 2025

10/10 Excellent

Graeme

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent Hotel, great staff very helpful. Convenient to everything. Clean, great location, view of beach amazing. Would return.
Stayed 1 night in Aug 2025

10/10 Excellent

Mark

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Thank you 👍
Stayed 3 nights in Aug 2025

10/10 Excellent

Colin

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Most enjoyable start at the Pullman

Nice hotel good location spacious room comfy bed but what made it special... The staff were so friendly and helpful couldn't do enough for you. Highly recommend this hotel
Stayed 1 night in Aug 2025

8/10 Good

Garth Ian

Liked: Cleanliness, staff & service
Stayed 5 nights in Jul 2025

10/10 Excellent

Ramesh

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Brilliant location at the doorstep to Kuta Beach.
Stayed 5 nights in Jun 2025

8/10 Good

Luis

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2025

10/10 Excellent

I Made, Vestavia

Liked: Cleanliness, amenities, property conditions & facilities
Great service clean room and nice view
Stayed 1 night in Jun 2025

8/10 Good

Monther, Mishref

Travelled with group
Liked: Cleanliness, property conditions & facilities
What I like is it's location near mostly everything I needed. And the staff are so helpful. What I didn't like is the sound in the room! You can hear everything around you even what's happening in the other rooms and the lobby.
Stayed 2 nights in Jun 2025

8/10 Good

William

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
The Mercure Kuta Bali is a great mid-level hotel. It has a solid buffet in the morning, but it can get busy, and if you eat on the second level, you may have to carry your food up a flight of stairs. The resort has a nice pool overlooking the ocean across the street. It is not in the quietest location. The spa also has an ocean view, and is a great bargain for the location.
Stayed 3 nights in May 2025

8/10 Good

Morgan

Liked: Cleanliness, staff & service, room comfort
Stayed 2 nights in Mar 2025

8/10 Good

Verified traveller

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

nice hotel but need fans for the lobby

“The hotel had a great location—very close to the beach, restaurants, and a large shopping center. The room was nice and comfortable. However, the lobby was quite hot, and unfortunately, there were no fans or air conditioning there. The breakfast was also disappointing; we tried it on the first day and decided not to eat there again.
Stayed 5 nights in Apr 2025

10/10 Excellent

Zahharen Bin

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice and comfortable bed ( room )
Stayed 2 nights in Apr 2025

4/10 Poor

Amanda

Travelled with partner
Liked: Cleanliness
Disliked: Staff & service
We had one long island ice tea, only, because it tasted like flat cola with no alcohol in. Basic popular drink, radler, not available. The double Jim Beam and come finally tasted like a normal drink but at over $20 per drink. The buffet dinner was horrible and cold with poor options. Absolute waste of money. No money change option. One good thing was when the tv didn't work they did change the tv out for a new one which was good. They also organised a taxi for us (at our cost) to the airport when we asked last minute. Hotel transfer wasn't available at the early hours we had to fly out. Wasn't an issue though, just more a heads up to keep some cash aside.
Stayed 3 nights in Mar 2025

10/10 Excellent

Hikaru

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We enjoyed staying here. Rooftop was gorgeous. We loved the infinity pool and restaurant. All the staff were kind and friendly, helpful. Thanks!
Stayed 1 night in Mar 2025

10/10 Excellent

Nuruddin

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very good services, loving tender care, excelente, rooms very cleen
Stayed 7 nights in Mar 2025