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Ace Hotel Kyoto

4.0 star property

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Photo gallery for Ace Hotel Kyoto

2 restaurants, Mexican cuisine
Reception
Exterior
2 restaurants, Mexican cuisine
Reception

Reviews

9.6 out of 10
Exceptional

Popular amenities

  • Gym
  • Pet-friendly
  • Bar
  • Room service

Explore the area

Map
245-2 Aneyakojidori, Higashinotoin-nishiiru Kurumayacho, Kyoto, Kyoto, 604-8185
  • Nishiki Market
    ‪9 min walk‬
  • Nijō Castle
    ‪14 min walk‬
  • Kiyomizu Temple
    ‪5 min drive‬
  • Osaka (ITM-Itami)
    ‪45 min drive‬

Room options

View all photos for Loft Suite, Non Smoking (Sleeps: 2 adults and 2 children under 12 yrs)

Loft Suite, Non Smoking (Sleeps: 2 adults and 2 children under 12 yrs)

Loft Suite, Non Smoking (Sleeps: 2 adults and 2 children under 12 yrs)

  • 98 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 Double Beds

View all photos for Ace Suite, Non Smoking (Sleeps: 2 adults and 1 child under 12 yrs)

Ace Suite, Non Smoking (Sleeps: 2 adults and 1 child under 12 yrs)

Ace Suite, Non Smoking (Sleeps: 2 adults and 1 child under 12 yrs)

10.0 out of 10
Exceptional
(1 review)
  • 78 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed

View all photos for Tatami Suite, Non Smoking (Sleeps: 4 adults and 2 children under 12 yrs)

Tatami Suite, Non Smoking (Sleeps: 4 adults and 2 children under 12 yrs)

Tatami Suite, Non Smoking (Sleeps: 4 adults and 2 children under 12 yrs)

10.0 out of 10
Exceptional
(1 review)
  • 60 sq m
  • 1 bedroom
  • Sleeps 6
  • 4 Twin Futons

View all photos for Historic Twin, Non Smoking (Sleeps: 2 adults and 2 children under 12 yrs)

Historic Twin, Non Smoking (Sleeps: 2 adults and 2 children under 12 yrs)

Historic Twin, Non Smoking (Sleeps: 2 adults and 2 children under 12 yrs)

9.8 out of 10
Exceptional
(13 reviews)
  • 48 sq m
  • Sleeps 4
  • 2 Double Beds

View all photos for Deluxe Twin, Non Smoking (Sleeps: 2 adults and 2 children under 12 yrs)

Deluxe Twin, Non Smoking (Sleeps: 2 adults and 2 children under 12 yrs)

Deluxe Twin, Non Smoking (Sleeps: 2 adults and 2 children under 12 yrs)

9.6 out of 10
Exceptional
(17 reviews)
  • 42 sq m
  • Sleeps 4
  • 2 Double Beds

View all photos for Standard Twin, Non Smoking (Sleeps: 2 adults and 2 children under 12 yrs)

1 bedroom, premium bedding, down duvets, minibar

Standard Twin, Non Smoking (Sleeps: 2 adults and 2 children under 12 yrs)

8.8 out of 10
Excellent
(11 reviews)
  • 36 sq m
  • Sleeps 4
  • 2 Double Beds

View all photos for Historic King, Non Smoking (Sleeps: 2 adults and 1 child under 12 yrs)

Historic King, Non Smoking (Sleeps: 2 adults and 1 child under 12 yrs)

Historic King, Non Smoking (Sleeps: 2 adults and 1 child under 12 yrs)

10.0 out of 10
Exceptional
(1 review)
  • 54 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Deluxe King, Non Smoking (Sleeps: 2 adults and 1 child under 12 yrs)

1 bedroom, premium bedding, down duvets, minibar

Deluxe King, Non Smoking (Sleeps: 2 adults and 1 child under 12 yrs)

9.6 out of 10
Exceptional
(22 reviews)
  • 30 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Standard King, Non Smoking (Sleeps: 2 adults and 1 child under 12 yrs)

1 bedroom, premium bedding, down duvets, minibar

Standard King, Non Smoking (Sleeps: 2 adults and 1 child under 12 yrs)

9.8 out of 10
Exceptional
(42 reviews)
  • 30 sq m
  • Sleeps 3
  • 1 King Bed

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About this property

Ace Hotel Kyoto

Luxury hotel with 2 restaurants connected to a shopping center in Kyoto
2 restaurants, a 24-hour fitness center, and a bar/lounge are available at this smoke-free hotel. WiFi in public areas is free. Other amenities include a coffee shop/cafe, coffee/tea in a common area, and free use of bicycles. Housekeeping is available on request.
Ace Hotel Kyoto offers 213 accommodations with minibars and safes. Beds feature down comforters and premium bedding. 43-inch flat-screen televisions come with satellite channels. Bathrooms include separate bathtubs and showers with deep soaking bathtubs and rainfall showerheads. Bathrooms are also outfitted with bathrobes, slippers, and bidets.

This Kyoto hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and phones; local, long-distance, and international calls are all complimentary (restrictions may apply). Additionally, rooms include complimentary bottled water and hair dryers. In-room massages, hypo-allergenic bedding, and change of towels can be requested. Housekeeping is provided daily.

Recreational amenities at the hotel include a 24-hour fitness center and complimentary bicycles.
Our customers tell us they can't get enough of the helpful staff at Ace Hotel Kyoto. During your stay, you'll be connected to a shopping center, and just a quick walk from Shijo Street. Enjoy features like free WiFi in public areas, plus 2 restaurants and a 24-hour gym. This property offers pet-friendly amenities like food and water bowls.
  • Free WiFi
  • For dining with garden views, stop by Mr. Maurices Italian, one of the property's 2 restaurants
  • Cooked-to-order breakfast served daily for a fee
  • Services include dry cleaning/laundry, a concierge, and tour or ticket assistance
  • Onsite recreation includes a 24-hour gym and complimentary bicycles
  • Guests have great things to say about the location and the helpful staff
  • Just a 3-minute walk from Kyoto International Manga Museum and 10 minutes by foot from Nishiki Market
  • Dogs welcome for a fee (restrictions apply)
  • Pet-friendly amenities are available, including food and water bowls
Ace Hotel Kyoto offers its guests a 24-hour fitness center and complimentary bicycles. There are 2 restaurants on site, along with a coffee shop/café. You can enjoy a drink at the bar/lounge. WiFi is free in public spaces.

Multilingual staff, gift shops/newsstands, and tour/ticket assistance are also featured at the luxury Ace Hotel Kyoto.

This 4-star Kyoto hotel is smoke free.

For a fee, guests can enjoy cooked-to-order breakfast daily from 7:00 AM to 10:30 AM.
Mr. Maurices Italian - This restaurant overlooks the garden. Guests can enjoy drinks at the bar.
STUMPTOWN - Onsite coffee shop. Open daily.
PIOPIKO - This bar specializes in Mexican cuisine. Guests can enjoy drinks at the bar. Open daily.
KOSA - Onsite restaurant. Open daily.
Room service (during limited hours) is available.
A hosted evening meal is available for a surcharge daily. Reservations are required.

Awards and affiliations

Ace Hotel Kyoto is listed in the 2021 Condé Nast Traveler Hot List.

Languages

English, Hindi, Japanese, Korean, Portuguese, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Wheelchair-accessible parking available

Food and drink

  • Daily cooked-to-order breakfast available 7:00 AM to 10:30 AM for a fee: JPY 4,800 for adults and JPY 4,800 for children
  • 2 restaurants
  • A bar/lounge
  • A coffee shop/cafe
  • Coffee and tea in common areas
  • Hosted evening meal available daily for a fee of JPY 14,000; reservation required

Restaurants on site

  • KOSA
  • Mr. Maurices Italian
  • PIOPIKO
  • STUMPTOWN

Things to do

  • 24-hour gym
  • Art gallery
  • Designer stores
  • Free bicycle rentals
  • Shopping centre

Family friendly

  • Baby bath
  • In-room refrigerator
  • Soundproofed rooms
  • Stroller

Conveniences

  • 24-hour front desk
  • ATM
  • Gift shop/newsstand
  • Luggage storage
  • Safe at front desk

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Tour and ticket assistance
  • Wedding services

Business services

  • Meeting rooms

Outdoors

  • Garden

Spa

  • In-room massages

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Braille/raised signage
  • Hand-held showerhead
  • Handrails in stairways
  • Height-adjustable showerhead
  • Lift
  • Portable shower seat
  • Stair-free path to entrance
  • Visual alarms in hallways
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchairs on site

More

  • 1 building
  • 7 floors
  • Ballroom
  • Banquet hall
  • Built in 2020
  • Reception hall
  • Smoke-free property

Room amenities

Bedroom

  • Blackout drapes
  • Down comforter
  • Hypo-allergenic bedding
  • Premium bedding

Bathroom

  • Bidet
  • Deep soaking bathtub
  • Dressing gowns
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Rainfall showerhead
  • Separate bathtub and shower
  • Shampoo
  • Slippers
  • Soap
  • Toilet paper
  • Toothbrush and toothpaste
  • Towels provided

Entertainment

  • 43-inch flat-screen TV with satellite channels

Food and drink

  • Electric kettle
  • Free bottled water
  • Limited room service
  • Minibar
  • Refrigerator
  • Tea bags/instant coffee
  • Wet bar

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Eco-friendly toiletries
  • Free international calls
  • Free local calls
  • Free long-distance calls
  • Heating (climate-controlled)
  • Iron/ironing board
  • Laptop workspace
  • LED lighting
  • Phone
  • Safe
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: midnight
Late check-in subject to availability
Minimum check-in age: 20

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Breakfast is not included in the Breakfast rate for children age 12 and younger.
Guests are required to contact the property in advance to make arrangements to bring their pet. Otherwise, pets will not be allowed.

Access methods

Staffed front desk

Pets

  • Pets: JPY 14300 per pet, per night
  • Only dogs are allowed
  • Maximum 2 (weight limit: 33 lbs per pet)
  • Pets cannot be left unattended
  • Food and water bowls are available
  • Certain rooms only, restrictions apply
  • You can request a pet-friendly room by reaching out to the property at the number on the booking confirmation
  • Service animals are exempt from fees

Children and extra beds

  • Children are welcome.
  • Kids stay free! One child 12 years old or younger stays free, per registered adult, when using existing bedding.
  • Rollaway/extra beds are available for JPY 6215.0 per night.

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • A city tax may be collected at the property. The city tax ranges from JPY 200-10,000 per person, per night based on the nightly room rate. Please note that further exemptions may apply. For more details, please contact the property using the information on the reservation confirmation received after booking.

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for cooked-to-order breakfast: approximately JPY 4800 for adults and JPY 4800 for children
  • Pet fee: JPY 14300 per pet, per night
  • Service animals are exempt from fees
  • Rollaway bed fee: JPY 6215.0 per night
  • Hosted evening meal: JPY 14000

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, and a first aid kit
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Front desk staff will greet guests on arrival at the property.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • One child 12 years old or younger stays free, per registered adult, in the same room as the parent or guardian when using existing bedding.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • As required by the Japanese Ministry of Health, Labour, and Welfare, all international visitors must submit their passport number and nationality when registering at any lodging facility (inns, hotels, motels, etc. ). Also, it's required that lodging proprietors photocopy the passports of all registering guests and keep the photocopy on file.
  • Pets are welcome in certain rooms only; other restrictions apply (please see the Fees section for related charges). To make arrangements for your pet, contact the property directly at the number on your booking confirmation.

Property is also known as

Ace Hotel Kyoto Hotel
Ace Hotel Kyoto Kyoto
Ace Hotel Kyoto Hotel Kyoto

Ace Hotel Kyoto Reviews

Reviews

9.6

Exceptional

Rating 10 - Excellent. 833 out of 969 reviews
Rating 8 - Good. 89 out of 969 reviews
Rating 6 - Okay. 25 out of 969 reviews
Rating 4 - Poor. 13 out of 969 reviews
Rating 2 - Terrible. 9 out of 969 reviews

9.8/10

Cleanliness

9.6/10

Staff & service

9.6/10

Amenities

9.8/10

Property conditions & facilities

9.6/10

Eco-friendliness

Reviews

10/10 Excellent

Taena

Stayed 2 nights in May 2025

10/10 Excellent

Bosco

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Funky vibrant hotel. All amenities but the best bit? Came with LPs and a record deck to play them in your room! If the LPs are not to your taste you can change them at reception or buy them also! Perfect! Highly recommended.
Stayed 3 nights in May 2025

10/10 Excellent

young ju

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 5 nights in Apr 2025

10/10 Excellent

Lynne

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Modern luxury in Kyoto

The Ace Hotel in Kyoto was superb - it was a beautiful property, the bed and pillows were comfortable, the location was convenient for exploring the city and the service was impeccable. We ate in two of the three restaurants and had fantastic meals in each. Great cocktails in the bar too! We will definitely stay here again.
Stayed 1 night in Apr 2025

10/10 Excellent

Pascal

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 4 nights in Apr 2025

10/10 Excellent

Sharon

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Absolutely loved our stay at Ace Hotel Kyoto! It was a great location & very walkable to nishiki market and other shopping areas but still in a quiet neighborhood to come home to after a long day of exploring. My only critique is I wish they had 1 firmer pillow & 1 soft pillow like some of the other hotels we stayed at during our stay in Japan. The pillows were a bit too soft for our liking but was not a deal breaker. Lovely hotel & great staff, we'd definitely stay there again!
Stayed 3 nights in Apr 2025

10/10 Excellent

Verified traveller

Liked: Cleanliness, property conditions & facilities, room comfort
Stayed 2 nights in Apr 2025

10/10 Excellent

Beth

Stayed 6 nights in Apr 2025

10/10 Excellent

Carlos

Stayed 5 nights in Apr 2025

10/10 Excellent

Hanh

Travelled with family and small children
Liked: Amenities
Great property and service. Breakfast was amazing
Stayed 3 nights in Apr 2025

10/10 Excellent

FAICAL

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
It was amazing
Stayed 4 nights in Apr 2025

10/10 Excellent

John

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Ace was a great experience

We were especially moved by friendliness of staff. Eric at Kosa, and Mamoro at Mr. Maurice's were amazing hosts!
Stayed 2 nights in Apr 2025

10/10 Excellent

Carla

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Gorgeous hotel in a gorgeous location. Loved the shops and restaurants around plus the bar, Stumptown coffee and lobby area. Loved it!
Stayed 4 nights in Apr 2025

8/10 Good

beatriz

Stayed 5 nights in Apr 2025

4/10 Poor

Marisa

Stayed 2 nights in Apr 2025

10/10 Excellent

Mathieu

Stayed 3 nights in Apr 2025

10/10 Excellent

Ashley

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Incredible stay at the Ace Hotel in Kyoto. Everyone was incredibly friendly and helpful and the hotel was within walking distance to literally hundreds of shops and eateries. The room/bathroom were surprisingly large (we were a family of 4) and were all incredibly comfortable during our stay. Lots of closet space and all the amenities you could need. They offer free bicycle use (4 e-bikes and 4 traditional bikes) which was a lot of fun to cycle through the streets of Kyoto and have great restaurants on site as well. We hope to return to Kyoto again and will definitely be staying here again!
Stayed 2 nights in Apr 2025

10/10 Excellent

Sapna

Stayed 2 nights in Apr 2025

10/10 Excellent

Steven

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Mar 2025

8/10 Good

Verified traveller

Liked: Cleanliness, property conditions & facilities, room comfort
Hotel excellent all round but dinner in th Italian restaurant was forgettable. 30 minutes for a cocktail. Food order was muddled. Not great at all. Lots of staff but they seemed very disorganised. Food was great when it finally came.
Stayed 3 nights in Apr 2025

10/10 Excellent

Juan Francisco

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Love this hotel and the vibes it has!
Stayed 2 nights in Apr 2025

8/10 Good

maria

Liked: Staff & service, property conditions & facilities
Overall the hotel was great the only issue was that our bed sheets were stained with blood when we arrived
Stayed 4 nights in Apr 2025

4/10 Poor

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Disliked: Room comfort
Beautiful hotel perfect location. Horrible beds and 2h waiting for breakfast
Stayed 5 nights in Apr 2025

10/10 Excellent

Supriya

Liked: Amenities
Great service and cool vibe (loved the DJ too). Good location- close to everything. Running path along the river close by.
Stayed 3 nights in Apr 2025

10/10 Excellent

Karl

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful architecture in a great location. Rooms are generous and well appointed.
Stayed 3 nights in Apr 2025