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Ace Hotel Kyoto

4.0 star property

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Photo gallery for Ace Hotel Kyoto

2 restaurants, Mexican cuisine
Creator video
2 restaurants, Mexican cuisine
Reception
Exterior

Reviews

9.8 out of 10
Exceptional

Popular amenities

  • Pet-friendly
  • Free Wi-Fi
  • Air-conditioning

Explore the area

View in a map
245-2 Aneyakojidori, Higashinotoin-nishiiru Kurumayacho, Kyoto, Kyoto, 604-8185
  • Place, Nishiki Market
    ‪9 min walk‬
  • Place, Kawaramachi Street
    ‪10 min walk‬
  • Place, Nijō Castle
    ‪14 min walk‬
  • Airport, Osaka (ITM-Itami)
    ‪58 min drive‬

Room options

View all photos for Standard King, Non Smoking (Sleeps: 2 adults and 1 child under 12 yrs)

Premium bedding, down duvets, minibar, in-room safe

Standard King, Non Smoking (Sleeps: 2 adults and 1 child under 12 yrs)

9.8 out of 10
Exceptional
(53 reviews)
  • 30 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Deluxe King, Non Smoking (Sleeps: 2 adults and 1 child under 12 yrs)

Premium bedding, down duvets, minibar, in-room safe

Deluxe King, Non Smoking (Sleeps: 2 adults and 1 child under 12 yrs)

9.6 out of 10
Exceptional
(24 reviews)
  • 30 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Historic King, Non Smoking (Sleeps: 2 adults and 1 child under 12 yrs)

Historic King, Non Smoking (Sleeps: 2 adults and 1 child under 12 yrs)

Historic King, Non Smoking (Sleeps: 2 adults and 1 child under 12 yrs)

10.0 out of 10
Exceptional
(1 review)
  • 54 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Standard Twin, Non Smoking (Sleeps: 2 adults and 2 children under 12 yrs)

Premium bedding, down duvets, minibar, in-room safe

Standard Twin, Non Smoking (Sleeps: 2 adults and 2 children under 12 yrs)

8.8 out of 10
Excellent
(11 reviews)
  • 36 sq m
  • Sleeps 4
  • 2 Double Beds

View all photos for Deluxe Twin, Non Smoking (Sleeps: 2 adults and 2 children under 12 yrs)

Deluxe Twin, Non Smoking (Sleeps: 2 adults and 2 children under 12 yrs)

Deluxe Twin, Non Smoking (Sleeps: 2 adults and 2 children under 12 yrs)

9.8 out of 10
Exceptional
(22 reviews)
  • 42 sq m
  • Sleeps 4
  • 2 Double Beds

View all photos for Historic Twin, Non Smoking (Sleeps: 2 adults and 2 children under 12 yrs)

Historic Twin, Non Smoking (Sleeps: 2 adults and 2 children under 12 yrs)

Historic Twin, Non Smoking (Sleeps: 2 adults and 2 children under 12 yrs)

9.8 out of 10
Exceptional
(14 reviews)
  • 48 sq m
  • Sleeps 4
  • 2 Double Beds

View all photos for Tatami Suite, Non Smoking (Sleeps: 4 adults and 2 children under 12 yrs)

Tatami Suite, Non Smoking (Sleeps: 4 adults and 2 children under 12 yrs)

Tatami Suite, Non Smoking (Sleeps: 4 adults and 2 children under 12 yrs)

10.0 out of 10
Exceptional
(1 review)
  • 60 sq m
  • 1 bedroom
  • Sleeps 6
  • 4 Single Futons

View all photos for Ace Suite, Non Smoking (Sleeps: 2 adults and 1 child under 12 yrs)

Ace Suite, Non Smoking (Sleeps: 2 adults and 1 child under 12 yrs)

Ace Suite, Non Smoking (Sleeps: 2 adults and 1 child under 12 yrs)

10.0 out of 10
Exceptional
(2 reviews)
  • 78 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed

View all photos for Loft Suite, Non Smoking (Sleeps: 2 adults and 2 children under 12 yrs)

Loft Suite, Non Smoking (Sleeps: 2 adults and 2 children under 12 yrs)

Loft Suite, Non Smoking (Sleeps: 2 adults and 2 children under 12 yrs)

  • 98 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 Double Beds

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About this property

Ace Hotel Kyoto

Luxury Kyoto hotel connected to a shopping center, 10-minute walk to Nishiki Market
2 restaurants, a 24-hour fitness center, and a bar/lounge are available at this smoke-free hotel. WiFi in public areas is free. Other amenities include a coffee shop/cafe, coffee/tea in a common area, and free use of bicycles. Housekeeping is available on request.
Ace Hotel Kyoto offers 213 accommodations with minibars and safes. Beds feature down comforters and premium bedding. 43-inch flat-screen televisions come with satellite channels. Bathrooms include separate bathtubs and showers with deep soaking bathtubs and rainfall showerheads. Bathrooms are also outfitted with bathrobes, slippers, and bidets.

This Kyoto hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and phones; local, long-distance, and international calls are all complimentary (restrictions may apply). Additionally, rooms include complimentary bottled water and hair dryers. In-room massages, hypo-allergenic bedding, and change of towels can be requested. Housekeeping is provided daily.

Recreational amenities at the hotel include a 24-hour fitness center and complimentary bicycles.
Our customers tell us they can't get enough of the helpful staff at Ace Hotel Kyoto. During your stay, you'll be connected to a shopping center, and just a quick walk from Nishiki Market. Enjoy features like free WiFi in public areas, plus 2 restaurants and a 24-hour gym. This property offers pet-friendly amenities like food and water bowls.
  • Free WiFi
  • For dining with garden views, stop by Mr. Maurices Italian, one of the property's 2 restaurants
  • Cooked-to-order breakfast served daily for a fee
  • Services include dry cleaning/laundry, a concierge, and tour or ticket assistance
  • Onsite recreation includes a 24-hour gym and complimentary bicycles
  • Guests have great things to say about the location and the helpful staff
  • Just a 3-minute walk from Kyoto International Manga Museum and 10 minutes by foot from Nishiki Market
  • Dogs welcome for a fee (restrictions apply)
  • Pet-friendly amenities are available, including food and water bowls
Ace Hotel Kyoto offers its guests a 24-hour fitness center and complimentary bicycles. There are 2 restaurants on site, along with a coffee shop/café. You can enjoy a drink at the bar/lounge. WiFi is free in public spaces.

Multilingual staff, gift shops/newsstands, and tour/ticket assistance are also featured at the luxury Ace Hotel Kyoto.

This 4-star Kyoto hotel is smoke free.

For a fee, guests can enjoy cooked-to-order breakfast daily from 7:00 AM to 10:30 AM.
Mr. Maurices Italian - This restaurant overlooks the garden. Guests can enjoy drinks at the bar.
STUMPTOWN - Onsite coffee shop. Open daily.
PIOPIKO - This bar specializes in Mexican cuisine. Guests can enjoy drinks at the bar. Open daily.
KOSA - Onsite restaurant. Open daily.
Room service (during limited hours) is available.
A hosted evening meal is available for a surcharge daily. Reservations are required.

Awards and affiliations

Ace Hotel Kyoto is listed in the 2021 Condé Nast Traveler Hot List.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Wheelchair-accessible parking available

Food and drink

  • Daily cooked-to-order breakfast available 7:00 AM to 10:30 AM for a fee: JPY 4,800 for adults and JPY 4,800 for children
  • 2 restaurants
  • A bar/lounge
  • A coffee shop/cafe
  • Coffee and tea in common areas
  • Hosted evening meal available daily for a fee of JPY 14,000; reservation required

Restaurants on site

  • KOSA
  • Mr. Maurices Italian
  • PIOPIKO
  • STUMPTOWN

Things to do

  • 24-hour gym
  • Art gallery
  • Designer stores
  • Free bicycle rentals
  • Shopping centre

Family friendly

  • Baby bath
  • In-room refrigerator
  • Soundproofed rooms
  • Stroller

Conveniences

  • 24-hour front desk
  • ATM
  • Gift shop/newsstand
  • Luggage storage
  • Safe at front desk

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Tour and ticket assistance
  • Wedding services

Business services

  • Meeting rooms

Outdoors

  • Garden

Spa

  • In-room massages

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Braille/raised signage
  • Hand-held showerhead
  • Handrails in stairways
  • Height-adjustable showerhead
  • Lift
  • Portable shower seat
  • Stair-free path to entrance
  • Visual alarms in hallways
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchairs on site

More

  • 1 building
  • 7 floors
  • Ballroom
  • Banquet hall
  • Built in 2020
  • Reception hall
  • Smoke-free property

Room amenities

Bedroom

  • Blackout drapes
  • Down comforter
  • Hypo-allergenic bedding
  • Premium bedding

Bathroom

  • Bidet
  • Deep soaking bathtub
  • Dressing gowns
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Rainfall showerhead
  • Separate bathtub and shower
  • Shampoo
  • Slippers
  • Soap
  • Toilet paper
  • Toothbrush and toothpaste
  • Towels provided

Entertainment

  • 43-inch flat-screen TV with satellite channels

Food and drink

  • Electric kettle
  • Free bottled water
  • Limited room service
  • Minibar
  • Refrigerator
  • Tea bags/instant coffee
  • Wet bar

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Eco-friendly toiletries
  • Free international calls
  • Free local calls
  • Free long-distance calls
  • Heating (climate-controlled)
  • Iron/ironing board
  • Laptop workspace
  • LED lighting
  • Phone
  • Safe
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: midnight
Late check-in subject to availability
Minimum check-in age: 20

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools
Breakfast is not included in the Breakfast rate for children age 12 and younger.
Guests are required to contact the property in advance to make arrangements to bring their pet. Otherwise, pets will not be allowed.

Access methods

Staffed front desk

Pets

  • Pets: JPY 14300 per pet, per night
  • Only dogs are allowed
  • Maximum 2 (weight limit: 33 lbs per pet)
  • Pets cannot be left unattended
  • Food and water bowls are available
  • Certain rooms only, restrictions apply
  • You can request a pet-friendly room by reaching out to the property at the number on the booking confirmation
  • Service animals are exempt from fees

Children and extra beds

  • Children are welcome.
  • Kids stay free! One child 12 years old or younger stays free, per registered adult, when using existing bedding.
  • Rollaway/extra beds are available for JPY 6215.0 per night.

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • A city tax may be collected at the property. The city tax ranges from JPY 100–10,000 per person, per night based on the nightly room rate. Please note that further exemptions may apply. For more details, please contact the property using the information on the reservation confirmation received after booking.

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for cooked-to-order breakfast: approximately JPY 4800 for adults and JPY 4800 for children
  • Pet fee: JPY 14300 per pet, per night
  • Service animals are exempt from fees
  • Rollaway bed fee: JPY 6215.0 per night
  • Hosted evening meal: JPY 14000

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, and a first aid kit
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Front desk staff will greet guests on arrival at the property.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • One child 12 years old or younger stays free, per registered adult, in the same room as the parent or guardian when using existing bedding.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • As required by the Japanese Ministry of Health, Labour, and Welfare, all international visitors must submit their passport number and nationality when registering at any lodging facility (inns, hotels, motels, etc. ). Also, it's required that lodging proprietors photocopy the passports of all registering guests and keep the photocopy on file.
  • Pets are welcome in certain rooms only; other restrictions apply (please see the Fees section for related charges). To make arrangements for your pet, contact the property directly at the number on your booking confirmation.

Property is also known as

Ace Hotel Kyoto Hotel
Ace Hotel Kyoto Kyoto
Ace Hotel Kyoto Hotel Kyoto

Ace Hotel Kyoto Reviews

Reviews

9.8

Exceptional

Rating 10 - Excellent. 887 out of 1010 reviews
Rating 8 - Good. 81 out of 1010 reviews
Rating 6 - Okay. 25 out of 1010 reviews
Rating 4 - Poor. 8 out of 1010 reviews
Rating 2 - Terrible. 9 out of 1010 reviews

9.8/10

Cleanliness

9.6/10

Staff & service

9.6/10

Amenities

9.8/10

Property conditions & facilities

9.8/10

Eco-friendliness

Reviews

10/10 Excellent

Margaret

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Loved it
Stayed 3 nights in Sep 2025

10/10 Excellent

Anita

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Simply the best. Loved absolutely everything, never wanted to leave!
Stayed 3 nights in Sep 2025

10/10 Excellent

Brett

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
We really enjoyed our stay at Ace Hotel - it was exactly what we were looking for. The facility is nice and clean. Great place for young adults to stay. There's a nice coffee shop in the lobby. Located a bit out of the main area, so you get a slightly quiter/local feel while still being very close to many of the attractions like the street market, vintage shopping area, and can walk to the pontocho alley / river if wanted.
Stayed 4 nights in Sep 2025

10/10 Excellent

Juan

Stayed 3 nights in Sep 2025

10/10 Excellent

Matt

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The vibe of this place is unmatched. Location in Kyoto is perfect for anyone wanting to walk around the newer city as well as to the old. So many shrines and temples within walking distance or a short ride away. Dining options were delicious, staff was incredible, we will be staying here during our next visit to Kyoto.
Stayed 4 nights in Sep 2025

10/10 Excellent

MATHIEU

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Gorgeous hotel walking distance to Shinjuku Station as well as numerous restaurants and shops. Also walkable to Meiji Jingu. Breakfast was delicious. Great experience, would book again.
Stayed 3 nights in Sep 2025

10/10 Excellent

Rebekah

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Sep 2025

6/10 Okay

Monvan

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything was fine, but the internet was extremely slow. Not ideal for business travel.
Stayed 3 nights in Sep 2025

10/10 Excellent

PARK SUNG

Travelled with family
Stayed 3 nights in Sep 2025

10/10 Excellent

Allanah

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location, really clean, friendly staff, large room & amazing dining options. Would definitely stay again!
Stayed 1 night in Sep 2025

10/10 Excellent

Yuno

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Sep 2025

10/10 Excellent

Michael

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Wonderful stay and super comfy pillows

Hotel is in a great location with lots of restaurants and bars nearby to explore. Rooms a spacious and comfortable. Breakfast included with our room package was great, very filling.
Stayed 2 nights in Sep 2025

10/10 Excellent

Paul

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Sep 2025

10/10 Excellent

Jordan

Liked: Cleanliness, staff & service, property conditions & facilities
amazing favourite hotel
Stayed 2 nights in Sep 2025

10/10 Excellent

Soonmee

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Sep 2025

10/10 Excellent

Jamie

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Sep 2025

10/10 Excellent

Winnie

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Sep 2025

10/10 Excellent

Ying

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I really enjoyed my stay here. The style of the hotel is beautiful and the overall vibe is great. I especially loved the coffee shop in the lobby—it’s such a nice spot to relax. The location is super convenient for transportation, and the staff are very welcoming and kind. The only downsides for me were the air circulation in the room, which wasn’t very good, and the hair dryer—it’s not great if you have long hair. Other than that, everything was lovely and I’d be happy to stay here again.
Stayed 3 nights in Sep 2025

2/10 Terrible

Nozomi

Stayed 1 night in Sep 2025

10/10 Excellent

Gregory

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful hotel with excellent service
Stayed 4 nights in Sep 2025

10/10 Excellent

Anna-Viktoria

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

5 star stay

A dream hotel to stay in when visiting Kyoto! Staff went above and beyond for us to make our stay as comfortable and convenient as possible. The design and layout of the rooms are to die for!
Stayed 2 nights in Sep 2025

10/10 Excellent

Noushin

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We had a wonderful experience during our stay at this hotel. The staff were friendly and helpful. The location makes this hotel outstanding. I highly recommend this hotel and we look forward to coming back again.
Stayed 3 nights in Aug 2025

10/10 Excellent

Jiyue

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Absolutely loved our stay at the Ace, could not fault it. We will 100% stay there again when we return to Kyoto. The location was perfect and super convenient, dining options within the precinct were great and there was also great shopping within the precinct too. All the staff were so lovely and attentive. The breakfast inclusion in the main dining room was beautiful and a great way to do breakfast without doing a buffet (you could choose a set from a variety of options). Thank you Ace for a gorgeous stay!
Stayed 4 nights in Aug 2025

10/10 Excellent

Timothy

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This was easily one of the coolest/best hotels I’ve ever stayed in. It was super close walk from the subway station which was only 3 stops from Kyoto station. Central location, close to lots of amazing restaurants and shopping. The coffee shop located in the foyer has world class coffee/matcha and the staff were extraordinary. Looking forward to our next stay there!
Stayed 4 nights in Aug 2025

10/10 Excellent

Charlotte, NORTHWICH

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Lovely luxurious hotel. Great food, rooms & balcony.
Stayed 4 nights in Aug 2025