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Ace Hotel Kyoto

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Photo gallery for Ace Hotel Kyoto

A spacious lobby with a wooden staircase, seating area, and a large wall-mounted artwork.
Creator video
An outdoor seating area with wooden tables and chairs, surrounded by large windows and a wooden ceiling structure.
A restaurant with wooden tables and chairs, large potted plants, and hanging light fixtures.
A modern bar area with a DJ booth, seating, and a staircase leading to a bar counter.

Reviews

9.8 out of 10
Exceptional

Popular amenities

  • Free Wi-Fi
  • Air-conditioning

Explore the area

View in a map
245-2 Aneyakojidori, Higashinotoin-nishiiru Kurumayacho, Kyoto, Kyoto, 604-8185
  • Place, Kawaramachi Street
    ‪10 min walk‬
  • Place, Nishiki Market
    ‪10 min walk‬
  • Place, Nijō Castle
    ‪11 min walk‬

Room options

View all photos for Standard Twin Room, Non-smoking Standard Twin

A hotel room with two beds, a guitar, a window with curtains, and a blue wall with white abstract art.

Standard Twin Room, Non-smoking Standard Twin

  • Sleeps 3
  • 1 Double Bed
  • Free Wi-Fi

View all photos for Suite Suite room, City view, Non-smoking (Loft Suite)

A modern living room with a sofa, a chair, a table, a lamp, and a TV.

Suite Suite room, City view, Non-smoking (Loft Suite)

  • Sleeps 3
  • 1 Double Bed
  • Free Wi-Fi

View all photos for Suite Suite room, City view, Non-smoking (Ace Suite)

A modern hotel room with a sofa, chairs, a desk, a bed, a TV, and artwork on the walls.

Suite Suite room, City view, Non-smoking (Ace Suite)

  • Sleeps 3
  • 1 King Bed
  • Free Wi-Fi

View all photos for Standard King, Non Smoking (Sleeps: 2 adults and 1 child under 12 yrs)

A hotel room with a bed, two wall-mounted lamps, a blue wall hanging, and a power outlet.

Standard King, Non Smoking (Sleeps: 2 adults and 1 child under 12 yrs)

9.8 out of 10
Exceptional
(60 reviews)
  • 30 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed
  • Free Wi-Fi

View all photos for Deluxe King, Non Smoking (Sleeps: 2 adults and 1 child under 12 yrs)

A hotel room with a bed, two wall-mounted lamps, a blue wall hanging, and a power outlet.

Deluxe King, Non Smoking (Sleeps: 2 adults and 1 child under 12 yrs)

9.6 out of 10
Exceptional
(29 reviews)
  • 30 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed
  • Free Wi-Fi

View all photos for Historic King, Non Smoking (Sleeps: 2 adults and 1 child under 12 yrs)

A hotel room with a bed, a desk, a chair, a television, and curtains.

Historic King, Non Smoking (Sleeps: 2 adults and 1 child under 12 yrs)

10.0 out of 10
Exceptional
(1 review)
  • 54 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed
  • Free Wi-Fi

View all photos for Standard Twin, Non Smoking (Sleeps: 2 adults and 2 children under 12 yrs)

A hotel room with two beds, each with white pillows and brown bedding. There are two wall-mounted lamps on either side of the beds.

Standard Twin, Non Smoking (Sleeps: 2 adults and 2 children under 12 yrs)

8.8 out of 10
Excellent
(11 reviews)
  • 36 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 Double Beds
  • Free Wi-Fi

View all photos for Deluxe Twin, Non Smoking (Sleeps: 2 adults and 2 children under 12 yrs)

A hotel room with two beds, a window with a view of greenery, a red poster on the wall, and a blue wall decoration.

Deluxe Twin, Non Smoking (Sleeps: 2 adults and 2 children under 12 yrs)

9.8 out of 10
Exceptional
(24 reviews)
  • 42 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 Double Beds
  • Free Wi-Fi

View all photos for Historic Twin, Non Smoking (Sleeps: 2 adults and 2 children under 12 yrs)

A compact hotel room with a wooden desk, a chair, a sofa, and a small table with a tray.

Historic Twin, Non Smoking (Sleeps: 2 adults and 2 children under 12 yrs)

9.8 out of 10
Exceptional
(15 reviews)
  • 48 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 Double Beds
  • Free Wi-Fi

View all photos for Tatami Suite, Non Smoking (Sleeps: 4 adults and 2 children under 12 yrs)

A modern living room with a wooden dining table, yellow sofa, and tatami mats.

Tatami Suite, Non Smoking (Sleeps: 4 adults and 2 children under 12 yrs)

10.0 out of 10
Exceptional
(1 review)
  • 60 sq m
  • 1 bedroom
  • Sleeps 6
  • 4 Single Futons
  • Free Wi-Fi

View all photos for Ace Suite, Non Smoking (Sleeps: 2 adults and 1 child under 12 yrs)

A modern hotel room with a yellow sofa, a wooden dining table, a bed with a blue and white checkered headboard, and a television on the wall.

Ace Suite, Non Smoking (Sleeps: 2 adults and 1 child under 12 yrs)

10.0 out of 10
Exceptional
(2 reviews)
  • 78 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed
  • Free Wi-Fi

View all photos for Loft Suite, Non Smoking (Sleeps: 2 adults and 2 children under 12 yrs)

A modern living room with a yellow sofa, a wooden chair, a small round table, and a desk with a computer.

Loft Suite, Non Smoking (Sleeps: 2 adults and 2 children under 12 yrs)

  • 98 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 Double Beds
  • Free Wi-Fi

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About this property

Ace Hotel Kyoto

2 restaurants, a 24-hour fitness center, and a bar/lounge are available at this smoke-free hotel. WiFi in public areas is free. Other amenities include a coffee shop/cafe, free use of bicycles, and concierge services. Housekeeping is available on request.
Ace Hotel Kyoto offers 213 accommodations with minibars and safes. Beds feature down comforters and premium bedding. 43-inch flat-screen televisions come with satellite channels. Bathrooms include separate bathtubs and showers with deep soaking bathtubs and rainfall showerheads. Bathrooms are also outfitted with bathrobes, slippers, and bidets.

This Kyoto hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and phones; local, long-distance, and international calls are all complimentary (restrictions may apply). Additionally, rooms include complimentary bottled water and hair dryers. In-room massages, hypo-allergenic bedding, and change of towels can be requested. Housekeeping is provided daily.

Recreational amenities at the hotel include a 24-hour fitness center and complimentary bicycles.
Our customers tell us they can't get enough of the helpful staff at Ace Hotel Kyoto. During your stay, you'll be connected to a shopping center, and just a quick walk from Shijo Street. Enjoy features like free WiFi in public areas, plus 2 restaurants and a 24-hour gym. This property offers pet-friendly amenities like food and water bowls.
  • Free WiFi
  • For dining with garden views, stop by Mr. Maurices Italian, one of the property's 2 restaurants
  • Cooked-to-order breakfast served daily for a fee
  • Services include dry cleaning/laundry, a concierge, and tour or ticket assistance
  • Onsite recreation includes a 24-hour gym and complimentary bicycles
  • Guests have great things to say about the helpful staff and the location
  • Just a 3-minute walk from Kyoto International Manga Museum and 10 minutes by foot from Nishiki Market
  • Dogs welcome for a fee (restrictions apply)
  • Pet-friendly amenities are available, including food and water bowls
Ace Hotel Kyoto offers its guests a 24-hour fitness center and complimentary bicycles. There are 2 restaurants on site, along with a coffee shop/café. You can enjoy a drink at the bar/lounge. WiFi is free in public spaces.

Multilingual staff, gift shops/newsstands, and tour/ticket assistance are also featured at the luxury Ace Hotel Kyoto.

This 4-star Kyoto hotel is smoke free.

For a fee, guests can enjoy cooked-to-order breakfast daily from 7:00 AM to 10:30 AM.
Mr. Maurices Italian - This restaurant overlooks the garden. Guests can enjoy drinks at the bar. Open daily.
STUMPTOWN - Onsite coffee shop. Open daily.
PIOPIKO - This bar specializes in Mexican cuisine. Guests can enjoy drinks at the bar. Open daily.
KOSA - Onsite restaurant. Open daily.
Room service (during limited hours) is available.

Awards and affiliations

Ace Hotel Kyoto is listed in the 2021 Condé Nast Traveler Hot List.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Wheelchair-accessible parking available

Food and drink

  • Daily cooked-to-order breakfast available 7:00 AM to 10:30 AM for a fee: JPY 4,800 for adults and JPY 4,800 for children
  • 2 restaurants
  • A bar/lounge
  • A coffee shop/cafe

Restaurants on site

  • KOSA
  • Mr. Maurices Italian
  • PIOPIKO
  • STUMPTOWN

Things to do

  • 24-hour gym
  • Art gallery
  • Designer stores
  • Free bicycle rentals
  • Shopping centre

Family friendly

  • Baby bath
  • In-room refrigerator
  • Soundproofed rooms
  • Stroller

Conveniences

  • 24-hour front desk
  • ATM
  • Gift shop/newsstand
  • Luggage storage
  • Safe at front desk

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Tour and ticket assistance
  • Wedding services

Business services

  • Meeting rooms

Outdoors

  • Garden

Spa

  • In-room massages

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Braille/raised signage
  • Hand-held showerhead
  • Handrails in stairways
  • Height-adjustable showerhead
  • Lift
  • Portable shower seat
  • Stair-free path to entrance
  • Visual alarms in hallways
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchairs on site

More

  • 1 building
  • 7 floors
  • Ballroom
  • Banquet hall
  • Built in 2020
  • Reception hall
  • Smoking not allowed

Room amenities

Bedroom

  • Blackout drapes
  • Down comforter
  • Hypo-allergenic bedding
  • Premium bedding

Bathroom

  • Bidet
  • Deep soaking bathtub
  • Dressing gowns
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Rainfall showerhead
  • Separate bathtub and shower
  • Shampoo
  • Slippers
  • Soap
  • Toilet paper
  • Toothbrush and toothpaste
  • Towels provided

Entertainment

  • 43-inch flat-screen TV with satellite channels

Food and drink

  • Electric kettle
  • Free bottled water
  • Limited room service
  • Minibar
  • Refrigerator
  • Tea bags/instant coffee
  • Wet bar

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Eco-friendly toiletries
  • Free international calls
  • Free local calls
  • Free long-distance calls
  • Heating (climate-controlled)
  • Iron/ironing board
  • Laptop workspace
  • LED lighting
  • Phone
  • Safe
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: midnight
Late check-in subject to availability
Minimum check-in age: 20

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools
Breakfast is not included in the Breakfast rate for children age 12 and younger.
Guests are required to contact the property in advance to make arrangements to bring their pet. Otherwise, pets will not be allowed.

Access methods

Staffed front desk

Pets

  • Pets: JPY 11000 per pet, per night
  • Only dogs are allowed
  • Maximum 2 (weight limit: 33 lbs per pet)
  • Pets cannot be left unattended
  • Food and water bowls are available
  • Certain rooms only, restrictions apply
  • You can request a pet-friendly room by reaching out to the property at the number on the booking confirmation
  • Service animals are exempt from fees

Children and extra beds

  • Children are welcome.
  • Kids stay free! One child 12 years old or younger stays free, per registered adult, when using existing bedding.
  • Rollaway/extra beds are available for JPY 6215.0 per night.

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • A city tax may be collected at the property. The city tax ranges from JPY 100–10,000 per person, per night based on the nightly room rate. Please note that further exemptions may apply. For more details, please contact the property using the information on the reservation confirmation received after booking.

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for cooked-to-order breakfast: approximately JPY 4800 for adults and JPY 4800 for children
  • Pet fee: JPY 11000 per pet, per night
  • Service animals are exempt from fees
  • Rollaway bed fee: JPY 6215.0 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, and a first aid kit
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Front desk staff will greet guests on arrival at the property.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • One child 12 years old or younger stays free, per registered adult, in the same room as the parent or guardian when using existing bedding.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • As required by the Japanese Ministry of Health, Labour, and Welfare, all international visitors must submit their passport number and nationality when registering at any lodging facility (inns, hotels, motels, etc. ). Also, it's required that lodging proprietors photocopy the passports of all registering guests and keep the photocopy on file.
  • Pets are welcome in certain rooms only; other restrictions apply (please see the Fees section for related charges). To make arrangements for your pet, contact the property directly at the number on your booking confirmation.

Property is also known as

Ace Hotel Kyoto Hotel
Ace Hotel Kyoto Kyoto
Ace Hotel Kyoto Hotel Kyoto

Ace Hotel Kyoto Reviews

Reviews

9.8

Exceptional

Rating 10 - Excellent. 883 out of 1001 reviews
Rating 8 - Good. 74 out of 1001 reviews
Rating 6 - Okay. 26 out of 1001 reviews
Rating 4 - Poor. 11 out of 1001 reviews
Rating 2 - Terrible. 7 out of 1001 reviews

9.8/10

Cleanliness

9.6/10

Staff & service

9.6/10

Amenities

9.8/10

Property conditions & facilities

Reviews

Verified review

10/10 Excellent

Nick

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location and staff, we will stay here again upon our return.
Stayed 4 nights in Apr 2026
Verified review

10/10 Excellent

Leela

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Loved this hotel. Beautiful property, excellent staff and great amenities. Our favourite hotel we stayed at in Japan
Stayed 5 nights in Feb 2026
Verified review

10/10 Excellent

Cynthia

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent hotel
Stayed 3 nights in Apr 2026
Verified review

10/10 Excellent

Elizabeth

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location and restaurants
Stayed 5 nights in Mar 2026
Verified review

10/10 Excellent

Jacob

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Room was very clean with daily servicing and very convenient location!
Stayed 3 nights in May 2026
Verified review

10/10 Excellent

Jacqueline

Liked: Cleanliness, staff & service, amenities
Fantastic hotel!
Stayed 5 nights in Feb 2026
Verified review

10/10 Excellent

Jessica

Liked: Cleanliness, staff & service
Loved this hotel. Great location, really comfortable rooms and enjoyed grabbing a coffee and pastry at the Stumptown coffee onsite
Stayed 4 nights in Mar 2026
Verified review

10/10 Excellent

Kathryn

Liked: Cleanliness, amenities, property conditions & facilities
Overall a great stay. Excellent location, very hip property with good food and drink options in and around the hotel.
Stayed 3 nights in Mar 2026
Verified review

10/10 Excellent

Aaron

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Fantastic, friendly and stunning!
Stayed 2 nights in Apr 2026
Verified review

8/10 Good

Gail

Liked: Cleanliness, staff & service, property conditions & facilities
Decent location nice vibe
Stayed 5 nights in Apr 2026
Verified review

10/10 Excellent

Jacquelin

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very cleaning and modern. Enjoyed my stay.
Stayed 3 nights in May 2026
Verified review

10/10 Excellent

Joseph

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Breakfast was excellent
Stayed 3 nights in Mar 2026
Verified review

10/10 Excellent

Christopher

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
great room size!
Stayed 4 nights in May 2026
Verified review

10/10 Excellent

farid becerra

Liked: Cleanliness, amenities, property conditions & facilities
Amazing place !
Stayed 3 nights in Feb 2026
Verified review

10/10 Excellent

Lilian

Liked: Cleanliness, staff & service, amenities
Excellent accommodations and location!
Stayed 3 nights in Nov 2025
Verified review

10/10 Excellent

Robert

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location, very clean and excellent service.
Stayed 3 nights in Mar 2026
Verified review

10/10 Excellent

Jacob

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
One of my wife’s favorite parts of Japan was our stay away this hotel.
Stayed 2 nights in Mar 2026
Verified review

10/10 Excellent

Sushilkumar

Rooms are very spacious and staff is amazing . The hotel is very beautiful
Stayed 2 nights in Feb 2026
Verified review

10/10 Excellent

Ian

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This is a truly wonderful hotel. Very attentive staff, brilliant restaurants and coffee shop, spacious room and very affo. Close to everything in Kyoto. Cannot recommend highly enough.
Stayed 2 nights in Mar 2026
Verified review

10/10 Excellent

Kourtney

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Lot of shops nearby! And a cafe in the lobby too.
Stayed 2 nights in Apr 2026
Verified review

10/10 Excellent

Peter

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Reception staff were helpful from start to finish. Knowledgeable of the area with personal recommendations provided. Hotel is in a great location. The hotel provides other retailers but be sure to check out other business outside the venue as the city has a lot to offer.
Stayed 2 nights in May 2026
Verified review

10/10 Excellent

Robert

Liked: Cleanliness, amenities, property conditions & facilities
Brilliant hotel. Great service, great location. Made our trip in Kyoto very enjoyable.
Stayed 3 nights in Feb 2026
Verified review

10/10 Excellent

Danny

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Beautiful hotel in a great location.
Stayed 5 nights in Sep 2025
Verified review

10/10 Excellent

Alpha

Liked: Cleanliness, amenities, property conditions & facilities
Perfect stay
Stayed 1 night in Sep 2025
Verified review

10/10 Excellent

Robert

Liked: Cleanliness, staff & service, amenities
Everything was great- Restaurants included.
Stayed 2 nights in Jan 2026