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Cross Hotel Kyoto

3.5 star property
VIP Access

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Exterior detail
[NON SMOKING] Japanese Suite
Lobby sitting area
Breakfast and lunch served, Mediterranean cuisine
[NON SMOKING] Japanese Suite

Reviews

9.6 out of 10
Exceptional

Popular amenities

  • Free Wi-Fi
  • Laundry room
  • Housekeeping

Explore the area

View in a map
71-1 Daikokucho, Kawaramachi-dori, Sanjo-sagaru, Nakagyo-ku, Kyoto, Kyoto, 604-8031
  • Place, Kawaramachi Street
    ‪1 min walk‬
  • Place, Pontocho Alley
    ‪1 min walk‬
  • Place, Nishiki Market
    ‪6 min walk‬
  • Airport, Osaka (ITM-Itami)
    ‪59 min drive‬
VIP Access
Curated for quality and service, VIP Access stays consistently receive our highest guest ratings.
  • Expect exceptional service
  • Extra savings and perks for BONUS+ members
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Room options

View all photos for [NON SMOKING] Deluxe Family Twin Room

1 bedroom, premium bedding, in-room safe, blackout curtains

[NON SMOKING] Deluxe Family Twin Room

10.0 out of 10
Exceptional
(15 reviews)
  • 47 sq m
  • 1 bedroom
  • Sleeps 6
  • 2 Single Beds

View all photos for [NON SMOKING] Deluxe Twin Room

1 bedroom, premium bedding, in-room safe, blackout curtains

[NON SMOKING] Deluxe Twin Room

10.0 out of 10
Exceptional
(4 reviews)
  • 32 sq m
  • 1 bedroom
  • Sleeps 5
  • 2 Single Beds

View all photos for [NON SMOKING] Deluxe Corner King Room

1 bedroom, premium bedding, in-room safe, blackout curtains

[NON SMOKING] Deluxe Corner King Room

10.0 out of 10
Exceptional
(6 reviews)
  • 42 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed

View all photos for [NON SMOKING] Deluxe Corner Twin Room

1 bedroom, premium bedding, in-room safe, blackout curtains

[NON SMOKING] Deluxe Corner Twin Room

9.2 out of 10
Wonderful
(7 reviews)
  • 41 sq m
  • 1 bedroom
  • Sleeps 5
  • 2 Single Beds

View all photos for [NON SMOKING] Superior Twin Room with Sofa bed

1 bedroom, premium bedding, in-room safe, blackout curtains

[NON SMOKING] Superior Twin Room with Sofa bed

9.6 out of 10
Exceptional
(8 reviews)
  • 30 sq m
  • 1 bedroom
  • Sleeps 5
  • 2 Single Beds and 1 Single Sofa Bed

View all photos for [NON SMOKING] Superior Twin Room

[NON SMOKING] Superior Twin Room

[NON SMOKING] Superior Twin Room

10.0 out of 10
Exceptional
(13 reviews)
  • 30 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 Single Beds

View all photos for [NON SMOKING] Superior King Room

1 bedroom, premium bedding, in-room safe, blackout curtains

[NON SMOKING] Superior King Room

9.4 out of 10
Exceptional
(34 reviews)
  • 30 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed

View all photos for [NON SMOKING] Standard Twin Room

1 bedroom, premium bedding, in-room safe, blackout curtains

[NON SMOKING] Standard Twin Room

9.8 out of 10
Exceptional
(30 reviews)
  • 25 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 Single Beds

View all photos for [NON SMOKING] Standard Queen Room

1 bedroom, premium bedding, in-room safe, blackout curtains

[NON SMOKING] Standard Queen Room

9.4 out of 10
Exceptional
(13 reviews)
  • 27 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 Queen Bed

View all photos for [NON SMOKING] Deluxe King Room

1 bedroom, premium bedding, in-room safe, blackout curtains

[NON SMOKING] Deluxe King Room

9.6 out of 10
Exceptional
(11 reviews)
  • 34 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed

View all photos for [NON SMOKING] Deluxe Twin Room Plus

1 bedroom, premium bedding, in-room safe, blackout curtains

[NON SMOKING] Deluxe Twin Room Plus

9.2 out of 10
Wonderful
(7 reviews)
  • 37 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 Single Beds

View all photos for [NON SMOKING] Premium Suite

[NON SMOKING] Premium Suite

[NON SMOKING] Premium Suite

  • 76 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 Large Single Beds

View all photos for [NON SMOKING] Japanese Suite

[NON SMOKING] Japanese Suite

[NON SMOKING] Japanese Suite

10.0 out of 10
Exceptional
(3 reviews)
  • 70 sq m
  • 1 bedroom
  • Sleeps 7
  • 2 Large Single Beds

View all photos for [NON SMOKING] Accessible Twin

[NON SMOKING] Accessible Twin

[NON SMOKING] Accessible Twin

10.0 out of 10
Exceptional
(2 reviews)
  • 30 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 Single Beds

View all photos for [NON SMOKING] Standard King Room

[NON SMOKING] Standard King Room

[NON SMOKING] Standard King Room

10.0 out of 10
Exceptional
(1 review)
  • 28 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed

View all photos for [NON SMOKING] Standard Double Room

[NON SMOKING] Standard Double Room

[NON SMOKING] Standard Double Room

9.2 out of 10
Wonderful
(22 reviews)
  • 25 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed

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Front of property
Nohga Hotel Kiyomizu Kyoto
  • Free Wi-Fi
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  • Air-conditioning
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4.9 out of 5, Exceptional, 1,640 reviews
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About this property

Cross Hotel Kyoto

Riverfront hotel with a restaurant, steps from Kawaramachi Street
This hotel features a restaurant, a coffee shop/cafe, and concierge services. WiFi in public areas is free. Additionally, dry cleaning, laundry facilities, and a 24-hour front desk are onsite.
Cross Hotel Kyoto offers 301 air-conditioned accommodations with safes and complimentary bottled water. Beds feature premium bedding. Flat-screen televisions are featured in guestrooms.

Bathrooms include separate bathtubs and showers with deep soaking bathtubs, slippers, bidets, and toilets with an electronic bidet. Guests can surf the web using the complimentary wireless Internet access. Additionally, rooms include hair dryers and complimentary toiletries. Housekeeping is provided daily.

The recreational activities listed below are available either on site or nearby; fees may apply.
Our customers tell us they can't get enough of the helpful staff at Cross Hotel Kyoto. During your stay, you're just a quick walk from Nishiki Market. Free WiFi in public areas, a restaurant, and a coffee shop/cafe are available.
  • Free WiFi
  • Enjoy a bite to eat at KIHARU Brasserie, a brasserie that serves Mediterranean cuisine
  • Buffet breakfast served daily for a fee
  • Services include dry cleaning/laundry, a concierge, and a porter
  • Onsite recreation includes bike rentals
  • Guests really like the accommodations for the spaciousness, cleanliness, and overall comfort
  • Steps from Kawaramachi Street and 7 minutes by foot from Shijo Street
Along with a restaurant, there's a coffee shop/cafe on site. WiFi is free in public spaces. Cross Hotel Kyoto also features multilingual staff, concierge services, and laundry facilities.

Smoking is allowed in designated areas at this 3.5-star Kyoto hotel.

For a fee, guests can enjoy buffet breakfast daily from 7 AM to 10 AM.
KIHARU Brasserie - This brasserie specializes in Mediterranean cuisine and serves breakfast and lunch.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • No on-site parking available

Food and drink

  • Daily buffet breakfast available 7 AM to 10 AM for a fee: JPY 3,300 per person
  • A coffee shop/cafe
  • A restaurant

Restaurants on site

  • KIHARU Brasserie

Things to do

  • Bicycle rentals

Family friendly

  • In-room refrigerator
  • Laundry facilities

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop

Outdoors

  • On a river

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Bathroom emergency pull cord
  • Braille/raised signage
  • Grab bar near toilet
  • Handrails in stairways
  • Lift
  • Wheelchair accessibility
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible lounge
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchairs on site

More

  • 9 floors
  • Designated smoking areas (fines apply)

Room amenities

Bedroom

  • Blackout drapes
  • Premium bedding

Bathroom

  • Bidet
  • Deep soaking bathtub
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Separate bathtub and shower
  • Slippers
  • Towels provided

Entertainment

  • Flat-screen TV

Food and drink

  • Free bottled water
  • Refrigerator

More

  • Air conditioning
  • Heating
  • Safe

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime
Minimum check-in age: 18

Check-out

Check-out before 11 AM
Late check-out subject to availability
A late check-out fee will be charged

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.
  • Kids stay free! One child 5 years old or younger stays free when using existing bedding.
  • Cribs (infant beds) are not available.

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • A city tax may be collected at the property. The city tax ranges from JPY 100–10,000 per person, per night based on the nightly room rate. Please note that further exemptions may apply. For more details, please contact the property using the information on the reservation confirmation received after booking.

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: approximately JPY 3300 per person
  • Late check-out is available for a fee (subject to availability)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Front desk staff will greet guests on arrival at the property.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • One child 5 years old or younger stays free in the same room as the parent or guardian when using existing bedding.
  • As required by the Japanese Ministry of Health, Labour, and Welfare, all international visitors must submit their passport number and nationality when registering at any lodging facility (inns, hotels, motels, etc. ). Also, it's required that lodging proprietors photocopy the passports of all registering guests and keep the photocopy on file.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

CROSS HOTEL
CROSS KYOTO
Cross Hotel Kyoto Hotel
Cross Hotel Kyoto Kyoto
Cross Hotel Kyoto Hotel Kyoto

Cross Hotel Kyoto Reviews

Reviews

9.6

Exceptional

Rating 10 - Excellent. 1669 out of 1993 reviews
Rating 8 - Good. 255 out of 1993 reviews
Rating 6 - Okay. 48 out of 1993 reviews
Rating 4 - Poor. 8 out of 1993 reviews
Rating 2 - Terrible. 13 out of 1993 reviews

9.8/10

Cleanliness

9.6/10

Staff & service

9.4/10

Amenities

9.8/10

Property conditions & facilities

Reviews

10/10 Excellent

Zoey

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
10/10 loved this hotel! Comfy beds, beautiful and clean.
Stayed 3 nights in Nov 2025

10/10 Excellent

Amber

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Breakfast buffet was great. Good location you could walk from.
Stayed 3 nights in Nov 2025

10/10 Excellent

Eddie

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Spent 5 nights and found location was near huge shopping with plenty of food options. Staff was great in helping line up taxi as we had lots of luggage and were going to hotel near Osaka airport. Bus to Kyoto station was around corner. Clean room.
Stayed 1 night in Oct 2025

10/10 Excellent

John

Liked: Cleanliness
Very convenient location
Stayed 5 nights in Nov 2025

10/10 Excellent

Parinaz

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The location of this hotel is perfect. The room sizes, particularly the corner rooms, we are so spacious. We loved staying here and would definitely return. Only a very small suggestion: that there will be more towel, hooks and places to store clothing in the closet. But that is just a very small quibble. The staff lobby, the concierge were all so wonderful. We loved this hotel.
Stayed 6 nights in Oct 2025

8/10 Good

Benjamin

Stayed 3 nights in Oct 2025

10/10 Excellent

Tarek

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excellent hotel in convenient location. Shops and restaurants nearby. Nice and comfortable rooms. Friendly and helpful staff. Very good breakfast although it was way too crowded. That was the only downside.
Stayed 4 nights in Oct 2025

10/10 Excellent

Andreas

Travelled with family, Travelled with group
Liked: Cleanliness, staff & service, amenities
The breakfast was fantastic and location is great. Located between shopping 100m to the west and 50m from great bars and restaurants to the east.
Stayed 5 nights in Oct 2025

10/10 Excellent

Victor

Liked: Cleanliness, amenities, property conditions & facilities
Clean room, helpful staff, breakfast was really really good
Stayed 4 nights in Jul 2025

10/10 Excellent

Alazne

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 4 nights in Oct 2025

10/10 Excellent

Citlali

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Amazing property with a lot of space. Location was perfect and I was able to walk to a lot of shops, restaurants and convenient stores. I would stay there again.
Stayed 4 nights in Oct 2025

8/10 Good

Jaime

Travelled with partner
Liked: Cleanliness, property conditions & facilities
I would have given the 5 stars if the TV programming had been a little better. The only channel available in English was the BBC. The rest only Japanese !! The streaming services needed a subscription so for us was no option. I guess many guests in your hotel don't speak japanese.
Stayed 4 nights in Oct 2025

10/10 Excellent

Rosalind

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 5 nights in Oct 2025

6/10 Okay

maricel

Travelled with family and small children
Liked: Cleanliness
Neutral
Stayed 3 nights in Oct 2025

8/10 Good

Dan

Liked: Cleanliness, staff & service, property conditions & facilities
Our room was too small with a view of the parking lot.
Stayed 4 nights in Oct 2025

8/10 Good

Maina, San Francisco

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities
lots of good food nearby and shopping area
Stayed 2 nights in Oct 2025

10/10 Excellent

Melanie

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Great location; in the centre of everything. Lovely room, great shower.
Stayed 4 nights in Oct 2025

10/10 Excellent

Sameer

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
The location was perfect. The room was nice. The staff was very welcoming. Very close to the shopping and food.
Stayed 2 nights in Oct 2025

8/10 Good

Jocelyn

Liked: Cleanliness, property conditions & facilities
Very good location. The staff were great and the rooms felt spacious. I would there stay again and recommend to others.
Stayed 4 nights in Oct 2025

10/10 Excellent

ERIC

Stayed 2 nights in Oct 2025

10/10 Excellent

David

Stayed 3 nights in Oct 2025

10/10 Excellent

Geir Andre

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nicely designed room.
Stayed 1 night in Oct 2025

10/10 Excellent

Laura, mountain view

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Jul 2025

10/10 Excellent

Daeshik, Paramus

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 2 nights in Oct 2025

10/10 Excellent

Michael

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
This was our second stay at the Cross. The hotel has a great central location, the rooms are comfortable and stylish, the staff is very helpful, and the breakfast buffet is a must.
Stayed 4 nights in Oct 2025