See all properties

Cross Hotel Kyoto

3.5 star property
VIP Access

Choose dates to view prices

Photo gallery for Cross Hotel Kyoto

Exterior detail
Bathroom sink
Reception
[NON SMOKING] Japanese Suite
[NON SMOKING] Premium Suite

Reviews

9.6 out of 10
Exceptional

Popular amenities

  • 24/7 front desk
  • Housekeeping
  • Laundry
  • Air conditioning

Explore the area

Map
71-1 Daikokucho, Kawaramachi-dori, Sanjo-sagaru, Nakagyo-ku, Kyoto, Kyoto, 604-8031
  • Nishiki Market
    ‪7 min walk‬
  • Kiyomizu Temple
    ‪3 min drive‬
  • Nijō Castle
    ‪4 min drive‬
  • Osaka (ITM-Itami)
    ‪45 min drive‬
VIP Access
Curated for quality and service, VIP Access stays consistently receive our highest guest ratings.
  • Expect exceptional service
  • Extra savings and perks for BONUS+ members
Learn more about VIP AccessOpens in a new window

Room options

View all photos for [NON SMOKING] Standard Double Room

[NON SMOKING] Standard Double Room

[NON SMOKING] Standard Double Room

9.2 out of 10
Wonderful
(18 reviews)
  • 25 sq m
  • City view
  • Sleeps 3
  • 1 King Bed

View all photos for [NON SMOKING] Premium Suite

[NON SMOKING] Premium Suite

[NON SMOKING] Premium Suite

  • 76 sq m
  • Sleeps 4
  • 2 Large Twin Beds

View all photos for [NON SMOKING] Japanese Suite

[NON SMOKING] Japanese Suite

[NON SMOKING] Japanese Suite

10.0 out of 10
Exceptional
(1 review)
  • 70 sq m
  • Sleeps 7
  • 2 Large Twin Beds

View all photos for [NON SMOKING] Standard King Room

[NON SMOKING] Standard King Room

[NON SMOKING] Standard King Room

10.0 out of 10
Exceptional
(1 review)
  • 28 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for [NON SMOKING] Deluxe King Room

1 bedroom, premium bedding, in-room safe, blackout curtains

[NON SMOKING] Deluxe King Room

9.4 out of 10
Exceptional
(10 reviews)
  • 34 sq m
  • Sleeps 4
  • 1 King Bed

View all photos for [NON SMOKING] Accessible Twin

[NON SMOKING] Accessible Twin

[NON SMOKING] Accessible Twin

10.0 out of 10
Exceptional
(2 reviews)
  • 30 sq m
  • Sleeps 4
  • 2 Twin Beds

View all photos for [NON SMOKING] Deluxe Corner Twin Room

1 bedroom, premium bedding, in-room safe, blackout curtains

[NON SMOKING] Deluxe Corner Twin Room

8.8 out of 10
Excellent
(3 reviews)
  • 41 sq m
  • Sleeps 5
  • 2 Twin Beds

View all photos for [NON SMOKING] Deluxe Corner King Room

1 bedroom, premium bedding, in-room safe, blackout curtains

[NON SMOKING] Deluxe Corner King Room

10.0 out of 10
Exceptional
(4 reviews)
  • 42 sq m
  • Sleeps 4
  • 1 King Bed

View all photos for [NON SMOKING] Deluxe Family Twin Room

1 bedroom, premium bedding, in-room safe, blackout curtains

[NON SMOKING] Deluxe Family Twin Room

10.0 out of 10
Exceptional
(12 reviews)
  • 47 sq m
  • Sleeps 6
  • 2 Twin Beds

View all photos for [NON SMOKING] Deluxe Twin Room

1 bedroom, premium bedding, in-room safe, blackout curtains

[NON SMOKING] Deluxe Twin Room

10.0 out of 10
Exceptional
(3 reviews)
  • 32 sq m
  • Sleeps 5
  • 2 Twin Beds

View all photos for [NON SMOKING] Deluxe Twin Room Plus

1 bedroom, premium bedding, in-room safe, blackout curtains

[NON SMOKING] Deluxe Twin Room Plus

9.4 out of 10
Exceptional
(6 reviews)
  • 37 sq m
  • Sleeps 4
  • 2 Twin Beds

View all photos for [NON SMOKING] Superior Twin Room with Sofa bed

1 bedroom, premium bedding, in-room safe, blackout curtains

[NON SMOKING] Superior Twin Room with Sofa bed

9.2 out of 10
Wonderful
(5 reviews)
  • 30 sq m
  • Sleeps 5
  • 2 Twin Beds and 1 Twin Sofa Bed

View all photos for [NON SMOKING] Standard Twin Room

1 bedroom, premium bedding, in-room safe, blackout curtains

[NON SMOKING] Standard Twin Room

9.8 out of 10
Exceptional
(24 reviews)
  • 25 sq m
  • Sleeps 4
  • 2 Twin Beds

View all photos for [NON SMOKING] Standard Queen Room

Bathroom sink

[NON SMOKING] Standard Queen Room

9.4 out of 10
Exceptional
(11 reviews)
  • 27 sq m
  • Sleeps 3
  • 1 Queen Bed

View all photos for [NON SMOKING] Superior Twin Room

Bathroom sink

[NON SMOKING] Superior Twin Room

9.8 out of 10
Exceptional
(10 reviews)
  • 30 sq m
  • Sleeps 4
  • 2 Twin Beds

View all photos for [NON SMOKING] Superior King Room

1 bedroom, premium bedding, in-room safe, blackout curtains

[NON SMOKING] Superior King Room

9.2 out of 10
Wonderful
(27 reviews)
  • 30 sq m
  • City view
  • Sleeps 3
  • 1 King Bed

Similar properties

Property amenity

THE BLOSSOM KYOTO

  • Free WiFi
  • Restaurant
  • Air conditioning
  • Gym
4.8 out of 5, Exceptional, (2032)
The price is €169
for 1 room
4 Jul - 5 Jul
THE BLOSSOM KYOTO

About this property

Cross Hotel Kyoto

Riverfront hotel with a 24-hour front desk and a coffee shop
This hotel features a restaurant, a coffee shop/cafe, and concierge services. WiFi in public areas is free. Additionally, dry cleaning, laundry facilities, and a 24-hour front desk are onsite.
Cross Hotel Kyoto offers 301 air-conditioned accommodations with safes and complimentary bottled water. Beds feature premium bedding. Flat-screen televisions are featured in guestrooms.

Bathrooms include separate bathtubs and showers with deep soaking bathtubs, slippers, bidets, and toilets with an electronic bidet. Guests can surf the web using the complimentary wireless Internet access. Additionally, rooms include hair dryers and complimentary toiletries. Housekeeping is provided daily.

The recreational activities listed below are available either on site or nearby; fees may apply.
Our customers tell us they can't get enough of the helpful staff at Cross Hotel Kyoto. During your stay, you're just a quick walk from Kawaramachi Street. Free WiFi in public areas, a restaurant, and a coffee shop/cafe are available.
  • Free WiFi
  • Enjoy a bite to eat at KIHARU Brasserie, a brasserie that serves Mediterranean cuisine
  • Buffet breakfast served daily for a fee
  • Services include dry cleaning/laundry, a concierge, and a porter
  • Onsite recreation includes bike rentals
  • Guests really like the accommodations for the overall comfort, cleanliness, and spaciousness
  • Steps from Kawaramachi Street and 7 minutes by foot from Shijo Street
Along with a restaurant, there's a coffee shop/cafe on site. WiFi is free in public spaces. Cross Hotel Kyoto also features multilingual staff, concierge services, and laundry facilities.

Smoking is allowed in designated areas at this 3.5-star Kyoto hotel.

For a fee, guests can enjoy buffet breakfast daily from 7 AM to 10 AM.
KIHARU Brasserie - This brasserie specializes in Mediterranean cuisine and serves breakfast and lunch.

Languages

English, Japanese

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • No on-site parking available

Food and drink

  • Daily buffet breakfast available 7 AM to 10 AM for a fee: JPY 3,300 per person
  • A coffee shop/cafe
  • A restaurant

Restaurants on site

  • KIHARU Brasserie

Things to do

  • Bicycle rentals

Family friendly

  • In-room refrigerator
  • Laundry facilities

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop

Outdoors

  • On a river

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Bathroom emergency pull cord
  • Braille/raised signage
  • Grab bar near toilet
  • Handrails in stairways
  • Lift
  • Wheelchair accessibility
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible lounge
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchairs on site

More

  • 9 floors
  • Designated smoking areas (fines apply)

Room amenities

Bedroom

  • Blackout drapes
  • Premium bedding

Bathroom

  • Bidet
  • Deep soaking bathtub
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Separate bathtub and shower
  • Slippers
  • Towels provided

Entertainment

  • Flat-screen TV

Food and drink

  • Free bottled water
  • Refrigerator

More

  • Air conditioning
  • Heating
  • Safe

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime
Minimum check-in age: 18

Check-out

Check-out before 11 AM
Late check-out subject to availability
A late check-out fee will be charged

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.
  • Kids stay free! One child 5 years old or younger stays free when using existing bedding.
  • Cribs (infant beds) are not available.

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • A city tax may be collected at the property. The city tax ranges from JPY 200-1,000 per person, per night based on the nightly room rate. Please note that further exemptions may apply. For more details, please contact the property using the information on the reservation confirmation received after booking.

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: approximately JPY 3300 per person
  • Late check-out is available for a fee (subject to availability)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Front desk staff will greet guests on arrival at the property.

We should mention

  • One child 5 years old or younger stays free in the same room as the parent or guardian when using existing bedding.
  • As required by the Japanese Ministry of Health, Labour, and Welfare, all international visitors must submit their passport number and nationality when registering at any lodging facility (inns, hotels, motels, etc. ). Also, it's required that lodging proprietors photocopy the passports of all registering guests and keep the photocopy on file.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

CROSS HOTEL
CROSS KYOTO
Cross Hotel Kyoto Hotel
Cross Hotel Kyoto Kyoto
Cross Hotel Kyoto Hotel Kyoto

Cross Hotel Kyoto Reviews

Reviews

9.6

Exceptional

Rating 10 - Excellent. 1240 out of 1514 reviews
Rating 8 - Good. 221 out of 1514 reviews
Rating 6 - Okay. 39 out of 1514 reviews
Rating 4 - Poor. 6 out of 1514 reviews
Rating 2 - Terrible. 8 out of 1514 reviews

9.8/10

Cleanliness

9.6/10

Staff & service

9.4/10

Amenities

9.8/10

Property conditions & facilities

9.6/10

Eco-friendliness

Reviews

10/10 Excellent

Adrian

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great central place to stay in Kyoto
Stayed 4 nights in Mar 2025

10/10 Excellent

Lyssa

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Conveniently close to the train station. Also close to many shops and dining options all around. The hotel was one of the cleanest ones I’ve stayed at!
Stayed 4 nights in Mar 2025

10/10 Excellent

Dane

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Mar 2025

10/10 Excellent

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 6 nights in Mar 2025

10/10 Excellent

Elizabeth

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Perfect location for sightseeing.
Stayed 2 nights in Mar 2025

10/10 Excellent

kee

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Close to shopping complex and walking to Gion in the evening. Nearby subway station takes us to most tourist sites
Stayed 5 nights in Feb 2025

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
We loved our stay at the Cross Hotel. Super convenient in location, spacious, and clean! Walking distance to everything! Located on a very cute street and the river is a block away!!! Book now, you won’t regret it.
Stayed 2 nights in Mar 2025

10/10 Excellent

Jamin

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
2nd time staying here, as great as ever!
Stayed 6 nights in Mar 2025

10/10 Excellent

John

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Truly an Outstanding Hotel

I was so happy with my stay here. I did not know what to expect. What a stylish, but still comfortable and welcoming hotel this is. I can not recommend this place enough.
Stayed 1 night in Mar 2025

10/10 Excellent

Kim

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Mar 2025

10/10 Excellent

Mark

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
A warm welcome and easy check in process. Very helpful staff our entire stay. Room was quite spacious for Japan. We were extremely comfortable. Breakfast buffet was plentiful (they open at 7am though so if you have an early day tour the opening time could be a bit late for you.) Location was perfect for walking to sights and metro. Overall we had an excellent stay!
Stayed 3 nights in Mar 2025

10/10 Excellent

Maddison

Travelled with family and small children
Liked: Staff & service, amenities, property conditions & facilities
Amazing, affordable and fantastic location. Made even better with breakfast included
Stayed 4 nights in Mar 2025

10/10 Excellent

Hannah

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location and can walk to everything! We could get to Gion in 20 minutes and it’s right next to downtown shopping and restaurants. Close to trains too for transportation further away. Would stay again
Stayed 5 nights in Feb 2025

10/10 Excellent

Verified traveller

Travelled with family
Liked: Staff & service, property conditions & facilities, room comfort
Overall great location, super convenient to shopping restaurants and the train
Stayed 4 nights in Mar 2025

10/10 Excellent

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

5 star rating

Beautiful property, great location and staff were so friendly and helpful! Nice layout of rooms and bathroom! Would’ve loved to stay longer!
Stayed 1 night in Jan 2025

10/10 Excellent

Betty

Travelled with partner
Liked: Cleanliness, staff & service, amenities
We loved the location and the lobby.the only downside was the lack of a bar for an evening glass of wine. The breakfast option did not work for us but there were a couple of local options which we enjoyed.
Stayed 4 nights in Mar 2025

10/10 Excellent

Sheena

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This is an excellent hotel, staff friendly and helpful. Great rooms, Gion walking distance and Nishiki market so close.
Stayed 2 nights in Mar 2025

8/10 Good

Nadav

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 4 nights in Mar 2025

10/10 Excellent

Monica, West Orange

Liked: Cleanliness, amenities
All
Stayed 2 nights in Mar 2025

10/10 Excellent

Michael

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 4 nights in Mar 2025

10/10 Excellent

Sabrina

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Fantastic hotel - clean, great room size, quiet, conveniently located. Would absolutely stay here again!
Stayed 1 night in Feb 2025

8/10 Good

Vishal

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 2 nights in Mar 2025

10/10 Excellent

Edla

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Mar 2025

10/10 Excellent

Kelvin

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice and big suite , close to main street with many good restaurants around. High recommendation We will be back
Stayed 2 nights in Mar 2025

6/10 Okay

Raul

Travelled with family
Liked: Cleanliness, staff & service
Disliked: Amenities
Nice property
Stayed 1 night in Mar 2025