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Hotel New Hankyu Kyoto

3.5 star property

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Photo gallery for Hotel New Hankyu Kyoto

5 restaurants, breakfast served
Premium bedding, in-room safe, iron/ironing board, free WiFi
Hallway
Reception
Lobby lounge

Reviews

8.6 out of 10
Excellent

Popular amenities

  • Free Wi-Fi
  • Air-conditioning
  • Parking available
  • Business services

Explore the area

View in a map
579 Higashishiokoji-cho, Shiokoji-dori, Shimogyo-ku, Kyoto, Kyoto, 600-8216
  • Place, Kyoto Tower
    ‪1 min walk‬
  • Place, Kyoto Station Building
    ‪1 min walk‬
  • Place, Kawaramachi Street
    ‪7 min walk‬
  • Airport, Osaka (ITM-Itami)
    ‪55 min drive‬

Room options

View all photos for Connecting Twin Room, Non Smoking

Connecting Twin Room, Non Smoking

Connecting Twin Room, Non Smoking

8.6 out of 10
Excellent
(4 reviews)
  • 45 sq m
  • Sleeps 8
  • 4 Large Single Beds

View all photos for Single Room, Non Smoking

Single Room, Non Smoking

Single Room, Non Smoking

8.4 out of 10
Very good
(32 reviews)
  • 15 sq m
  • Sleeps 1
  • 1 Large Single Bed

View all photos for Moderate Twin Room, Non Smoking

Premium bedding, in-room safe, iron/ironing board, free WiFi

Moderate Twin Room, Non Smoking

8.8 out of 10
Excellent
(59 reviews)
  • 22 sq m
  • Sleeps 4
  • 2 Large Single Beds

View all photos for Twin Room, Non Smoking

Premium bedding, in-room safe, iron/ironing board, free WiFi

Twin Room, Non Smoking

8.6 out of 10
Excellent
(31 reviews)
  • 22 sq m
  • Sleeps 5
  • 2 Large Single Beds and 1 Single Sofa Bed

View all photos for Triple Room, Non Smoking

Premium bedding, in-room safe, iron/ironing board, free WiFi

Triple Room, Non Smoking

8.4 out of 10
Very good
(16 reviews)
  • 26 sq m
  • Sleeps 5
  • 3 Large Single Beds

View all photos for Superior Triple Room, Non Smoking

Premium bedding, in-room safe, iron/ironing board, free WiFi

Superior Triple Room, Non Smoking

9.0 out of 10
Wonderful
(7 reviews)
  • 29 sq m
  • Sleeps 7
  • 3 Large Single Beds and 1 Single Sofa Bed

View all photos for Japanesque Twin Room, Non Smoking

Premium bedding, in-room safe, iron/ironing board, free WiFi

Japanesque Twin Room, Non Smoking

9.6 out of 10
Exceptional
(10 reviews)
  • 22 sq m
  • Sleeps 4
  • 2 Large Single Beds

View all photos for Superior Twin Room, Non Smoking

Premium bedding, in-room safe, iron/ironing board, free WiFi

Superior Twin Room, Non Smoking

  • 29 sq m
  • Sleeps 5
  • 2 Large Single Beds and 1 Single Sofa Bed

View all photos for Japanesque Twin Room(2 Single Beds and 1 Futon), Non Smoking

Premium bedding, in-room safe, iron/ironing board, free WiFi

Japanesque Twin Room(2 Single Beds and 1 Futon), Non Smoking

8.2 out of 10
Very good
(11 reviews)
  • 22 sq m
  • Sleeps 5
  • 2 Large Single Beds and 1 Single Futon

View all photos for Connecting Japanesque Twin Room(4 Single Beds and 2 Futon), Non Smoking

Premium bedding, in-room safe, iron/ironing board, free WiFi

Connecting Japanesque Twin Room(4 Single Beds and 2 Futon), Non Smoking

9.2 out of 10
Wonderful
(5 reviews)
  • 45 sq m
  • Sleeps 10
  • 4 Large Single Beds and 2 Single Futons

View all photos for Studio Twin Room, Non Smoking

Premium bedding, in-room safe, iron/ironing board, free WiFi

Studio Twin Room, Non Smoking

8.0 out of 10
Very good
(24 reviews)
  • 18 sq m
  • Sleeps 4
  • 2 Single Beds

View all photos for Moderate Single Room, Non Smoking

Moderate Single Room, Non Smoking

Moderate Single Room, Non Smoking

8.0 out of 10
Very good
(3 reviews)
  • 16 sq m
  • Sleeps 1
  • 1 Large Single Bed

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About this property

Hotel New Hankyu Kyoto

Hotel with 5 restaurants, steps from Kyoto Tower
Along with 5 restaurants, this smoke-free hotel has a bar/lounge and self parking. WiFi in public areas is free. Other amenities include concierge services, a 24-hour front desk, and tour/ticket assistance.
Hotel New Hankyu Kyoto offers 325 air-conditioned accommodations with safes and complimentary bottled water. Beds feature premium bedding. Televisions come with digital channels.

Bathrooms include shower/tub combinations, slippers, bidets, and toilets with an electronic bidet. This Kyoto hotel provides complimentary wired and wireless Internet access. Additionally, rooms include hair dryers and complimentary toiletries. Housekeeping is offered daily and irons/ironing boards can be requested.

Our customers tell us they can't get enough of the helpful staff at Hotel New Hankyu Kyoto. During your stay, you're just a quick walk from Kyoto Tower. Features include free WiFi in public areas, plus 5 restaurants and a bar.
  • Free WiFi and wired Internet
  • Enjoy a bite to eat at one of the 5 restaurants
  • Buffet breakfast served daily for a fee
  • Self parking available for a fee
  • Services include a concierge, tour or ticket assistance, and luggage storage
  • Guests have great things to say about the helpful staff and the proximity to shopping
  • Steps from Kyoto Tower and 7 minutes by foot from Kawaramachi Street
There are 5 restaurants on site. You can enjoy a drink at the bar/lounge. WiFi and wired Internet are free in public spaces. A vending machine, multilingual staff, and tour/ticket assistance are also featured at Hotel New Hankyu Kyoto. Limited parking is available for a fee and is offered on a first-come, first-served basis.

This 3.5-star Kyoto hotel is smoke free.

For a fee, guests can enjoy buffet breakfast daily from 7 AM to 10 AM.
Boulevard - This restaurant serves breakfast, lunch, and dinner.
Loin - This restaurant serves lunch and dinner. Open daily.
Monselet - This restaurant serves lunch and dinner. Open daily.
MINOKICHI - Onsite restaurant. Open daily.
Reed - This restaurant serves lunch and dinner. Guests can enjoy drinks at the bar. Open daily.

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi and wired internet

Parking and transport

  • Height restrictions apply for on-site parking
  • Onsite parking available only on request
  • Parking on site (JPY 1,600 per night)
  • Limited on-site self parking
  • Wheelchair-accessible parking available

Food and drink

  • Daily buffet breakfast available 7 AM to 10 AM for a fee: JPY 2,400 per person
  • 5 restaurants
  • A bar/lounge

Restaurants on site

  • Boulevard
  • Loin
  • MINOKICHI
  • Monselet
  • Reed

Conveniences

  • 24-hour front desk
  • Luggage storage
  • Safe at front desk
  • Vending machine

Guest services

  • Concierge services
  • Housekeeping (daily)
  • Multilingual staff
  • Tour and ticket assistance

Business services

  • Meeting rooms

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • Wheelchair accessibility
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible parking
  • Wheelchair-width doorways

More

  • 1 building
  • 9 floors
  • Banquet hall
  • Smoke-free property

Room amenities

Bedroom

  • Premium bedding

Bathroom

  • Bidet
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Slippers
  • Towels provided

Entertainment

  • TV with digital channels

Food and drink

  • Electric kettle
  • Free bottled water

More

  • Air conditioning
  • Iron/ironing board on request
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: 3 AM

Check-out

Check-out before 11 AM

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Renovations and closures

This property is closed from January 13 2026 to January 13 2026 (dates subject to change).

Access methods

Staffed front desk

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Cribs (infant beds) are not available.

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • A city tax may be collected at the property. The city tax ranges from JPY 100–10,000 per person, per night based on the nightly room rate. Please note that further exemptions may apply. For more details, please contact the property using the information on the reservation confirmation received after booking.

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: approximately JPY 2400 per person
  • Self parking fee: JPY 1600 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Guests must contact this property in advance to reserve onsite parking
This property accepts credit cards; cash is not accepted
Front desk staff will greet guests on arrival at the property.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • As required by the Japanese Ministry of Health, Labour, and Welfare, all international visitors must submit their passport number and nationality when registering at any lodging facility (inns, hotels, motels, etc. ). Also, it's required that lodging proprietors photocopy the passports of all registering guests and keep the photocopy on file.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Hankyu Kyoto
Hankyu Kyoto Hotel
Hotel Hankyu Kyoto
Hotel New Hankyu Kyoto
Kyoto Hankyu
Kyoto Hankyu Hotel
Kyoto New Hankyu Hotel
New Hankyu Hotel Kyoto
New Hankyu Kyoto
New Hankyu Kyoto Hotel
Hotel New Hankyu
New Hankyu
Hotel New Hankyu Kyoto Hotel
Hotel New Hankyu Kyoto Kyoto
Hotel New Hankyu Kyoto Hotel Kyoto

Hotel New Hankyu Kyoto Reviews

Reviews

8.6

Excellent

Rating 10 - Excellent. 690 out of 1378 reviews
Rating 8 - Good. 483 out of 1378 reviews
Rating 6 - Okay. 136 out of 1378 reviews
Rating 4 - Poor. 40 out of 1378 reviews
Rating 2 - Terrible. 29 out of 1378 reviews

8.8/10

Cleanliness

8.8/10

Staff & service

8.6/10

Amenities

8.4/10

Property conditions & facilities

8.8/10

Eco-friendliness

Reviews

6/10 Okay

Barbara

Travelled with family
Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
As many reviews said , the property is dated and in need of a good modernization.. but the location .. right in front of the Kyoto station makes up for most of it ! The rooms are small , but realize that is standard in Japan . There are lots of shopping , coffee shops and dining options within walking distance ( Kyoto Tower Sando / food court, our favorite !
Stayed 3 nights in Sep 2025

4/10 Poor

Thuy

Travelled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Only positive is the location. Very dated hotel, bathrooms were very old, mouldy and peeling. Cleaning staff were lovely, front desk staff were not very friendly.
Stayed 4 nights in Sep 2025

8/10 Good

Nicolas

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Sep 2025

10/10 Excellent

Jon

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This place was very nice and very comfortable, I highly recommend this place.
Stayed 7 nights in Sep 2025

10/10 Excellent

Kathy

Liked: Staff & service
Very close and friendly stagg
Stayed 4 nights in Sep 2025

8/10 Good

Rachel

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in May 2025

8/10 Good

Johnathan

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very convenient to the Kyoto station
Stayed 4 nights in Sep 2025

10/10 Excellent

Janet

Liked: Cleanliness, staff & service, property conditions & facilities
Conveniently located across the road from Kyoto railway and bus stations. Quiet. Room small but clean and well appointed. Buffet breakfast substantial and varied, suitable for a range of appetites and culinary styles.
Stayed 4 nights in Sep 2025

10/10 Excellent

Gregory

Liked: Cleanliness, staff & service, property conditions & facilities
Good place to rest after a flight
Stayed 3 nights in Sep 2025

10/10 Excellent

Eric, Boise

Liked: Cleanliness, staff & service, property conditions & facilities
Nice place
Stayed 1 night in Sep 2025

10/10 Excellent

Jennifer

Stayed 1 night in Sep 2025

10/10 Excellent

Richard

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Relaxed and connected

Right outside station, easy for travel. Old school hotel but really nice and comfortable. Would stay again for sure. Easy to get downtown for food etc but also the underground shopping mall at station is very good for eating.
Stayed 2 nights in Aug 2025

10/10 Excellent

Don

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
This is our second time staying in this hotel. We will not come back if we didnt like it. We love this hotel. Old but very affordable and close to everything. Imagine just across the street is the train station, cant better than that! Plus all the shopping and tokyo tower is just around the corner! Everything is great here! Not much but the location is unbettable.
Stayed 3 nights in Aug 2025

6/10 Okay

Deven

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Disliked: Staff & service
Front desk staff attitude is not great and they are not friendly towards tourists! If you are tourist, avoid this hotel.
Stayed 3 nights in Aug 2025

10/10 Excellent

Rowena

Liked: Cleanliness, staff & service, property conditions & facilities
Awesome staff
Stayed 2 nights in Aug 2025

10/10 Excellent

Jeff

Travelled with family and small children
Liked: Amenities
Excellent location. Very easy to find from Kyoto station and many food options nearby. Well maintained hotel and friendly staff.
Stayed 3 nights in Aug 2025

10/10 Excellent

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great stay and superb location!

This place was great, we had connecting rooms for the two adults and two adult size kids. In case you are wondering like I was, a twin mattress in Japan is bigger than a US twin size but smaller than a full. It would be hard for two people to sleep on it. The location of this hotel cannot be beat. It’s right in the middle of great shopping and restaurants and 2 mins from the Kyoto train station. The Kyoto station has a huge mall in it too. The staff was friendly and always greeted us warmly.
Stayed 2 nights in Aug 2025

10/10 Excellent

Norman

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Convenient, close to shopping and train station
Stayed 3 nights in Aug 2025

8/10 Good

Sitson

Travelled with family
Liked: Staff & service, amenities
Disliked: Cleanliness
Stayed our last 3 nights of trip here as our goto hotels were booked up. Everything was great in the room besides the cleaniness of the washrooms. We had 2 rooms for our family and both washrooms were horrendous. Mildew, mold and deep grime on the ledges. The moment I walked in after check-in I took a Kleenex to wipe the ledge above the sink to see if they were scratches.. no! It's deep grime and even after several wipes I didn't get it cleaned so it's been like that for ages! Disgusting! The washroom door frames of both room where full of mildew/mold. It's not up to Japanese cleaniness standards and the staff may not be given the time or instructions to address deep cleaning of the washrooms? Also how did past guests not file complaints or they are content culturally to have such a dirty washroom? Very unfortunate for the convinence of this hotel location. We will not return having experienced other excellent Kyoto hotels next the the station for similar price point. Hope the mgmt will cross check their cleaning staff training and procedures.
Stayed 3 nights in Jul 2025

6/10 Okay

AMINA

Stayed 1 night in Aug 2025

10/10 Excellent

Jennifer

Liked: Cleanliness, staff & service, property conditions & facilities
I loved the convenience of the hotel to Kyoto station.
Stayed 1 night in Jul 2025

10/10 Excellent

shawn

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Best Customer Service so polite and helpful
Stayed 2 nights in Aug 2025

10/10 Excellent

Dominic

Stayed 4 nights in Aug 2025

8/10 Good

Masayasu

Liked: Cleanliness, amenities, property conditions & facilities
Small room but tidy&clean, kind. Of boutique type.it is conveniently located
Stayed 5 nights in Aug 2025

6/10 Okay

Rohit, Calgary

Liked: Staff & service
Stayed 3 nights in Jul 2025