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Mitsui Garden Hotel Kyoto Shinmachi Bettei

Property class: 4
VIP Access

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Photo gallery for Mitsui Garden Hotel Kyoto Shinmachi Bettei

A traditional Japanese garden with a rock arrangement, a stone lantern, and bamboo plants.
Property video
A modern interior with a seating area, a wooden floor, and a view through large windows.
A modern interior with a seating area, a stone pathway, and a view of the outside.
A modern interior with large windows, wooden flooring, and a mix of seating options including sofas and chairs.

Reviews

9.4 out of 10
Exceptional

Popular amenities

  • Free Wi-Fi
  • Air-conditioning
  • Laundry room
  • Housekeeping

Explore the area

View in a map
361 Rokkaku-cho, Rokkaku-sagaru, Shinmachidori , Nakagyo-ku, Kyoto, Kyoto, 604-8212
  • Place, Shijo Street
    ‪3 min walk‬
  • Place, Nishiki Market
    ‪7 min walk‬
  • Place, Kawaramachi Street
    ‪14 min walk‬
VIP Access
Curated for quality and service, VIP Access stays consistently receive our highest guest ratings.
  • Expect exceptional service
  • Extra savings and perks for BONUS+ members
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Room options

View all photos for Superior Twin Room Non-smoking

A hotel room with two beds, a desk, a chair, a TV, and a window with blinds.

Superior Twin Room Non-smoking

  • Sleeps 2
  • 2 Single Beds
  • Free Wi-Fi

View all photos for Deluxe Twin Room Non-smoking

A hotel room with a large bed, a small table, a chair, a TV, and a decorative screen.

Deluxe Twin Room Non-smoking

  • Sleeps 4
  • 2 Single Beds
  • Free Wi-Fi

View all photos for Superior Triple Room Non-smoking

A hotel room with two beds, a desk, a chair, and a window with vertical blinds.

Superior Triple Room Non-smoking

  • Sleeps 3
  • 3 Single Beds
  • Free Wi-Fi

View all photos for Standard , 2 beds, Non Smoking

A hotel room with a large bed, two bedside tables, a desk with a chair, a window with shoji screens, and a TV.

Standard , 2 beds, Non Smoking

8.6 out of 10
Excellent
(7 reviews)
  • 22 sq m
  • 1 bedroom
  • Sleeps 2
  • 2 Large Single Beds
  • Free Wi-Fi

View all photos for Standard , 1 bed Queen, Non Smoking

A hotel room with a large bed, two bedside tables with lamps, a small bench, and a large window with vertical blinds.

Standard , 1 bed Queen, Non Smoking

9.6 out of 10
Exceptional
(5 reviews)
  • 19 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed
  • Free Wi-Fi

View all photos for Superior , 2 beds, Non Smoking

A hotel room with a bed, a bedside lamp, and a white air conditioning unit.

Superior , 2 beds, Non Smoking

10.0 out of 10
Exceptional
(1 review)
  • City view
  • 27 sq m
  • 1 bedroom
  • Sleeps 2
  • 2 Large Single Beds
  • Free Wi-Fi

View all photos for Deluxe , 2 beds (+Japanese style (futon)), Non Smoking

A hotel room with a large bed, a small table, a chair, a TV, and a decorative wall piece.

Deluxe , 2 beds (+Japanese style (futon)), Non Smoking

  • City view
  • 33 sq m
  • 1 bedroom
  • Sleeps 8
  • 2 Large Single Beds and 2 Single Futons
  • Free Wi-Fi

View all photos for Junior Suite , 2 beds (+ extra), Non Smoking

A hotel room with a large bed, a sofa, a small table, and a desk.

Junior Suite , 2 beds (+ extra), Non Smoking

  • City view
  • 57 sq m
  • 1 bedroom
  • Sleeps 8
  • 2 Double Beds
  • Free Wi-Fi

View all photos for Superior , 2 beds (+ extra), Non Smoking

A hotel room with two beds, a TV, a desk, and a chair.

Superior , 2 beds (+ extra), Non Smoking

10.0 out of 10
Exceptional
(2 reviews)
  • 29 sq m
  • 1 bedroom
  • Sleeps 3
  • 2 Large Single Beds
  • Free Wi-Fi

View all photos for Accessible , 2 beds, Non Smoking

A hotel room with a large bed, a desk, a chair, a TV, and a window with vertical blinds.

Accessible , 2 beds, Non Smoking

  • 29 sq m
  • 1 bedroom
  • Sleeps 2
  • 2 Large Single Beds
  • Free Wi-Fi

View all photos for Standard, 1 bed Wide King, Non Smoking

A hotel room with a large bed, bedside tables, a desk, and a chair.

Standard, 1 bed Wide King, Non Smoking

8.0 out of 10
Very good
(1 review)
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free Wi-Fi

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About this property

Mitsui Garden Hotel Kyoto Shinmachi Bettei

A restaurant, dry cleaning, and laundry facilities are available at this hotel. WiFi in public areas is free. Additionally, a 24-hour front desk, a garden, and a front-desk safe are onsite. Change of towels is available on request.
Mitsui Garden Hotel Kyoto Shinmachi Bettei offers 127 air-conditioned accommodations with safes and complimentary bottled water. Beds feature premium bedding. 42-inch LCD televisions come with digital channels.

Bathrooms include slippers, bidets, complimentary toiletries, and hair dryers. Guests can surf the web using the complimentary wired and wireless Internet access. Change of towels and change of bedsheets can be requested. Housekeeping is provided daily.

Mitsui Garden Hotel Kyoto Shinmachi Bettei's great location gets high marks from our customers. During your stay, you're just a quick walk from Shijo Street. You'll find features like free WiFi in public areas, plus a restaurant and breakfast (surcharge).
  • Free WiFi and wired Internet
  • Enjoy Japanese cuisine while dining at 僧伽小野 京都新町別邸
  • Buffet breakfast served daily for a fee
  • Amenities include a front-desk safe, laundry facilities, and a multilingual staff
  • Guests have great things to say about the location and the clean accommodations
  • 13 minutes by foot from Nijō Castle and a 3-minute drive from Kawaramachi Street
There's a restaurant on site. WiFi and wired Internet are free in public spaces. A vending machine, multilingual staff, and a garden are also featured at Mitsui Garden Hotel Kyoto Shinmachi Bettei.

Smoking is allowed in designated areas at this 4-star Kyoto hotel.

For a fee, guests can enjoy buffet breakfast daily from 6:30 AM to 11:00 AM.
僧伽小野 京都新町別邸 - This restaurant specializes in Japanese cuisine and serves breakfast, lunch, and dinner. Open daily.

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi and wired internet

Parking and transport

  • No on-site parking available

Food and drink

  • Daily buffet breakfast available 6:30 AM to 11:00 AM for a fee: JPY 2,970 for adults and JPY 1,800 for children
  • A restaurant

Restaurants on site

  • 僧伽小野 京都新町別邸

Things to do

  • Shopping

Family friendly

  • In-room refrigerator
  • Laundry facilities

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Vending machine
  • Water dispenser

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff

Outdoors

  • Garden

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Handrails in stairways
  • Lift
  • Visual alarms in hallways
  • Wheelchairs on site

More

  • 1 building
  • 5 floors
  • Built in 2014
  • Designated smoking areas (fines apply)

Room amenities

Bedroom

  • Premium bedding

Bathroom

  • Bidet
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Slippers
  • Toothbrush and toothpaste (on request)
  • Towels provided

Entertainment

  • 42-inch LCD TV with digital channels

Food and drink

  • Free bottled water
  • Refrigerator

More

  • Air conditioning
  • Electrical adapters
  • Heating
  • Safe

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: midnight
Contactless check-in available
Late check-in subject to availability

Check-out

Check-out before noon
Contactless check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
For any questions, please contact the property using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools
Please be advised that some rooms at this hotel have windows that do not open.
Breakfast is not included in the breakfast rate plans for children ages 0-12, and can be requested onsite for a surcharge. Children ages 6-12 can receive breakfast for the listed child breakfast fee.

Access methods

Staffed front desk

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.
  • Cribs (infant beds) are not available.

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • A city tax may be collected at the property. The city tax ranges from JPY 100–10,000 per person, per night based on the nightly room rate. Please note that further exemptions may apply. For more details, please contact the property using the information on the reservation confirmation received after booking.

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: approximately JPY 2970 for adults and JPY 1800 for children

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Safety features at this property include a fire extinguisher
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Front desk staff will greet guests on arrival at the property. For any questions, please contact the property using the information on the booking confirmation.
Additional fees apply to children under 13 years old for breakfast.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • Registered guests are the only ones allowed to be in guestrooms.
  • As required by the Japanese Ministry of Health, Labour, and Welfare, all international visitors must submit their passport number and nationality when registering at any lodging facility (inns, hotels, motels, etc. ). Also, it's required that lodging proprietors photocopy the passports of all registering guests and keep the photocopy on file.
  • Guests with tattoos are welcome to use the onsite public bathing facilities.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Mitsui Garden Hotel Kyoto Shinmachi Bettei
Mitsui Garden Hotel Shinmachi Bettei
Mitsui Garden Kyoto Shinmachi Bettei
Mitsui Garden Shinmachi Bettei
Mitsui Kyoto Shinmachi Bettei
Mitsui Garden Hotel Kyoto Shinmachi Bettei Hotel
Mitsui Garden Hotel Kyoto Shinmachi Bettei Kyoto
Mitsui Garden Hotel Kyoto Shinmachi Bettei Hotel Kyoto

Mitsui Garden Hotel Kyoto Shinmachi Bettei Reviews

Reviews

9.4

Exceptional

Rating 10 - Excellent. 721 out of 1004 reviews
Rating 8 - Good. 214 out of 1004 reviews
Rating 6 - Okay. 52 out of 1004 reviews
Rating 4 - Poor. 14 out of 1004 reviews
Rating 2 - Terrible. 3 out of 1004 reviews

9.6/10

Cleanliness

9.6/10

Staff & service

9.4/10

Amenities

9.4/10

Property conditions & facilities

Reviews

Verified review

10/10 Excellent

Alan

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great breakfast and good location.
Stayed 5 nights in Mar 2026
Verified review

10/10 Excellent

Beata

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We loved this hotel. Very helpful staff. Excellent location. We would stay here again.
Stayed 5 nights in May 2026
Verified review

8/10 Good

Beth

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
A lovely hotel, with very helpful and kind staff. Great location.
Stayed 3 nights in May 2026
Verified review

10/10 Excellent

Rosemary

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Love this hotel. Definitely will be back again
Stayed 1 night in May 2026
Verified review

10/10 Excellent

Jiangmei

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Location is perfect. Hotel is clean and we'll staffed.
Stayed 2 nights in Apr 2026
Verified review

10/10 Excellent

Syed

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location! Coffee in the lobby was very pleasant each morning with view of their zen garden
Stayed 6 nights in Apr 2026
Verified review

10/10 Excellent

Joshua

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Amazing hotel with amenities, great breakfast and friendly staff.
Stayed 5 nights in Feb 2026
Verified review

10/10 Excellent

Charles

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff was super helpful and accommodating! Everything I wanted to do in Kyoto was easy to get to from the hotel.
Stayed 2 nights in May 2026
Verified review

10/10 Excellent

Kane

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great hotel. We loved the public bath and extra amenities. The rooms were small but that’s to be expected! They were described. We would stay at a Mitsui property again.
Stayed 4 nights in May 2026
Verified review

10/10 Excellent

Grace

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent hotel. Highly recommend.
Stayed 3 nights in Apr 2026
Verified review

10/10 Excellent

Liezel

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Breakfast buffet was amazing. One of the larger rooms I've
Stayed 4 nights in Apr 2026
Verified review

10/10 Excellent

Zixin

Liked: Cleanliness, staff & service, amenities
Lovely staff and good facilities inside the hotel.
Stayed 3 nights in Nov 2025
Verified review

10/10 Excellent

mh

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Convenient location. Spacious room and well maintained facilities. Cleanliness is excellent. The public bath is however a bit small and boring for this level of set-up.
Stayed 2 nights in May 2026
Verified review

10/10 Excellent

Matthew

Liked: Cleanliness, staff & service, amenities
One of our best hotel experiences anywhere
Stayed 2 nights in Jan 2026
Verified review

10/10 Excellent

Beth

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
A delightful place to enable us to see a small bit of this wonderful city
Stayed 2 nights in Mar 2026
Verified review

10/10 Excellent

Bryan

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent stay
Stayed 2 nights in Nov 2025
Verified review

10/10 Excellent

Sergei

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Fabulous hotel! Very well kept with a friendly and helpful staff, rooms are comfortable and spacy, breakfast was very testy. The most important is the hotel’s location! You can reach almost all major Kyoto attractions just walking. Thank you very much for the amazing hospitality.
Stayed 5 nights in Apr 2026
Verified review

10/10 Excellent

Marybeth

Liked: Cleanliness, amenities, property conditions & facilities
The room was immaculate, the front desk staff were friendly and helpful, and the lobby was so peaceful and relaxing!
Stayed 3 nights in Jan 2026
Verified review

10/10 Excellent

Jeannie

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
First time in Japan and Kyoto was our first stop. We did not know what to expect and this exceeded our expectations. Would definitely stay here again! We didn’t even want to leave. We felt safe here and it was close to the station, restaurants, Family Mart! 100/10.
Stayed 5 nights in May 2026
Verified review

10/10 Excellent

Tomurcuk

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Friendly staff, clean rooms and a good location.
Stayed 3 nights in Oct 2025
Verified review

10/10 Excellent

Jose

Liked: Cleanliness, amenities, property conditions & facilities
Great room and great customer service.
Stayed 3 nights in Dec 2025
Verified review

10/10 Excellent

Jenica

Liked: Cleanliness, amenities, property conditions & facilities
Amazing staff, very accommodating to our needs.
Stayed 3 nights in Jan 2026
Verified review

10/10 Excellent

Jingyan

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful property and staff are very friendly.
Stayed 5 nights in Sep 2025
Verified review

6/10 Okay

Jessica

Liked: Cleanliness, staff & service
Room a bit too small but staff friendly
Stayed 2 nights in Feb 2026
Verified review

10/10 Excellent

Victoria

Liked: Cleanliness, staff & service, amenities
Room was very spacious and comfortable. Hotel staff was incredibly helpful and polite. The onsen was the perfect addition for use after a long day of walking.
Stayed 3 nights in Feb 2026