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Mitsui Garden Hotel Kyoto Shinmachi Bettei

4.0 star property
VIP Access

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Photo gallery for Mitsui Garden Hotel Kyoto Shinmachi Bettei

Terrace/patio
Lobby
Lobby
Lobby
Terrace/patio

Reviews

9.4 out of 10
Exceptional

Popular amenities

  • Free Wi-Fi
  • Air-conditioning
  • Laundry room
  • Housekeeping

Explore the area

View in a map
361 Rokkaku-cho, Rokkaku-sagaru, Shinmachidori , Nakagyo-ku, Kyoto, Kyoto, 604-8212
  • Place, Shijo Street
    ‪3 min walk‬
  • Place, Nishiki Market
    ‪7 min walk‬
  • Place, Kawaramachi Street
    ‪14 min walk‬
  • Airport, Osaka (ITM-Itami)
    ‪58 min drive‬
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  • Expect exceptional service
  • Extra savings and perks for BONUS+ members
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Room options

View all photos for Standard , 2 beds, Non Smoking

Premium bedding, in-room safe, free WiFi, bed sheets

Standard , 2 beds, Non Smoking

8.4 out of 10
Very good
(5 reviews)
  • 22 sq m
  • 1 bedroom
  • Sleeps 2
  • 2 Large Single Beds

View all photos for Standard , 1 bed Queen, Non Smoking

Premium bedding, in-room safe, free WiFi, bed sheets

Standard , 1 bed Queen, Non Smoking

10.0 out of 10
Exceptional
(3 reviews)
  • 19 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed

View all photos for Superior , 2 beds, Non Smoking

Room amenity

Superior , 2 beds, Non Smoking

10.0 out of 10
Exceptional
(1 review)
  • City view
  • 27 sq m
  • 1 bedroom
  • Sleeps 2
  • 2 Large Single Beds

View all photos for Deluxe , 2 beds (+Japanese style (futon)), Non Smoking

Deluxe , 2 beds (+Japanese style (futon)), Non Smoking

Deluxe , 2 beds (+Japanese style (futon)), Non Smoking

  • City view
  • 33 sq m
  • 1 bedroom
  • Sleeps 8
  • 2 Large Single Beds and 2 Single Futons

View all photos for Junior Suite , 2 beds (+ extra), Non Smoking

Junior Suite , 2 beds (+ extra), Non Smoking

Junior Suite , 2 beds (+ extra), Non Smoking

  • City view
  • 57 sq m
  • 1 bedroom
  • Sleeps 8
  • 2 Double Beds

View all photos for Superior , 2 beds (+ extra), Non Smoking

Balcony view

Superior , 2 beds (+ extra), Non Smoking

10.0 out of 10
Exceptional
(2 reviews)
  • 29 sq m
  • 1 bedroom
  • Sleeps 3
  • 2 Large Single Beds

View all photos for Accessible , 2 beds, Non Smoking

Accessible , 2 beds, Non Smoking

Accessible , 2 beds, Non Smoking

  • 29 sq m
  • Sleeps 2
  • 2 Large Single Beds

View all photos for Standard, 1 bed Wide King, Non Smoking

Standard, 1 bed Wide King, Non Smoking | Balcony view

Standard, 1 bed Wide King, Non Smoking

  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

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Interior
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About this property

Mitsui Garden Hotel Kyoto Shinmachi Bettei

A restaurant, dry cleaning, and laundry facilities are available at this hotel. WiFi in public areas is free. Additionally, a 24-hour front desk, a garden, and a front-desk safe are onsite. Change of towels is available on request.
Mitsui Garden Hotel Kyoto Shinmachi Bettei offers 127 air-conditioned accommodations with safes and complimentary bottled water. Beds feature premium bedding. 42-inch LCD televisions come with digital channels.

Bathrooms include slippers, bidets, complimentary toiletries, and hair dryers. Guests can surf the web using the complimentary wired and wireless Internet access. Change of towels and change of bedsheets can be requested. Housekeeping is provided daily.

Mitsui Garden Hotel Kyoto Shinmachi Bettei's great location gets high marks from our customers. During your stay, you're just a quick walk from Shijo Street. You'll find features like free WiFi in public areas, plus a restaurant and breakfast (surcharge).
  • Free WiFi and wired Internet
  • Enjoy Japanese cuisine while dining at 僧伽小野 京都新町別邸
  • Buffet breakfast served daily for a fee
  • Amenities include a front-desk safe, laundry facilities, and a multilingual staff
  • Guests have great things to say about the helpful staff and the clean accommodations
  • Just a 2-minute drive from Nijō Castle and a few minutes from Kawaramachi Street
There's a restaurant on site. WiFi and wired Internet are free in public spaces. A vending machine, multilingual staff, and a garden are also featured at Mitsui Garden Hotel Kyoto Shinmachi Bettei.

Smoking is allowed in designated areas at this 4-star Kyoto hotel.

For a fee, guests can enjoy buffet breakfast daily from 6:30 AM to 10 AM.
僧伽小野 京都新町別邸 - This restaurant specializes in Japanese cuisine and serves breakfast, lunch, and dinner.

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi and wired internet

Parking and transport

  • No on-site parking available

Food and drink

  • Daily buffet breakfast available 6:30 AM to 10 AM for a fee: JPY 2,970 for adults and JPY 1,800 for children
  • A restaurant

Restaurants on site

  • 僧伽小野 京都新町別邸

Things to do

  • Shopping

Family friendly

  • In-room refrigerator
  • Laundry facilities

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Vending machine
  • Water dispenser

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff

Outdoors

  • Garden

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Handrails in stairways
  • Lift
  • Visual alarms in hallways
  • Wheelchairs on site

More

  • 1 building
  • 5 floors
  • Built in 2014
  • Designated smoking areas (fines apply)

Room amenities

Bedroom

  • Premium bedding

Bathroom

  • Bidet
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Slippers
  • Toothbrush and toothpaste (on request)
  • Towels provided

Entertainment

  • 42-inch LCD TV with digital channels

Food and drink

  • Free bottled water
  • Refrigerator

More

  • Air conditioning
  • Electrical adapters
  • Heating
  • Safe

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: midnight
Contactless check-in available
Late check-in subject to availability

Check-out

Check-out before noon
Contactless check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
For any questions, please contact the property using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools
Please be advised that some rooms at this hotel have windows that do not open.
Breakfast is not included in the breakfast rate plans for children ages 0-12, and can be requested onsite for a surcharge. Children ages 6-12 can receive breakfast for the listed child breakfast fee.

Access methods

Staffed front desk

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.
  • Cribs (infant beds) are not available.

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • A city tax may be collected at the property. The city tax ranges from JPY 100–10,000 per person, per night based on the nightly room rate. Please note that further exemptions may apply. For more details, please contact the property using the information on the reservation confirmation received after booking.

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: approximately JPY 2970 for adults and JPY 1800 for children

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Safety features at this property include a fire extinguisher
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Front desk staff will greet guests on arrival at the property. For any questions, please contact the property using the information on the booking confirmation.
Additional fees apply to children under 13 years old for breakfast.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • Registered guests are the only ones allowed to be in guestrooms.
  • As required by the Japanese Ministry of Health, Labour, and Welfare, all international visitors must submit their passport number and nationality when registering at any lodging facility (inns, hotels, motels, etc. ). Also, it's required that lodging proprietors photocopy the passports of all registering guests and keep the photocopy on file.
  • Guests with tattoos are welcome to use the onsite public bathing facilities.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Mitsui Garden Hotel Kyoto Shinmachi Bettei
Mitsui Garden Hotel Shinmachi Bettei
Mitsui Garden Kyoto Shinmachi Bettei
Mitsui Garden Shinmachi Bettei
Mitsui Kyoto Shinmachi Bettei
Mitsui Garden Hotel Kyoto Shinmachi Bettei Hotel
Mitsui Garden Hotel Kyoto Shinmachi Bettei Kyoto
Mitsui Garden Hotel Kyoto Shinmachi Bettei Hotel Kyoto

Mitsui Garden Hotel Kyoto Shinmachi Bettei Reviews

Reviews

9.4

Exceptional

Rating 10 - Excellent. 704 out of 1003 reviews
Rating 8 - Good. 224 out of 1003 reviews
Rating 6 - Okay. 56 out of 1003 reviews
Rating 4 - Poor. 16 out of 1003 reviews
Rating 2 - Terrible. 3 out of 1003 reviews

9.6/10

Cleanliness

9.6/10

Staff & service

9.2/10

Amenities

9.4/10

Property conditions & facilities

Reviews

10/10 Excellent

Jose, WHITTIER

Travelled with group
Liked: Cleanliness, amenities, property conditions & facilities
Great room and great customer service.
Stayed 3 nights in Dec 2025

10/10 Excellent

Nikolett

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean room. Helpful and polite staff. Incredible breakfast.
Stayed 4 nights in Dec 2025

8/10 Good

Michelle

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The hotel was lovely, staff very welcoming at the reception and the room was of a good size, clean with everything we needed for our stay. The restaurant needs updating, it looks rather shabby. I would have liked a better choice of cereal, fresh fruit and yoghurt at breakfast. The hotel was in a great location.
Stayed 3 nights in Dec 2025

10/10 Excellent

Alejandro

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very clean and local/homie feel to the hotel. Staff were very friendly and helpful, especially with questions and recommendations for food nearby. Highly recommend!
Stayed 2 nights in Dec 2025

10/10 Excellent

Annabel

Liked: Cleanliness, amenities, property conditions & facilities
Room was spotless and comfortable ,plenty of amenities. The spa was out of this world, carbonated water and very clean. Staff were so friendly and helpful. Breakfast was too nitch . Love this place !!!
Stayed 3 nights in Oct 2025

8/10 Good

David

Stayed 4 nights in Dec 2025

10/10 Excellent

Zixin

Travelled with group
Liked: Cleanliness, staff & service, amenities
Lovely staff and good facilities inside the hotel.
Stayed 3 nights in Nov 2025

10/10 Excellent

Rachel

Travelled with family, Travelled with group
Liked: Cleanliness, property conditions & facilities
Beautiful property and extremely friendly staff to Americans!! Highly recommend!
Stayed 4 nights in Dec 2025

10/10 Excellent

Diana

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Dec 2025

10/10 Excellent

Sarah

Liked: Cleanliness, staff & service, amenities
Amazing hotel for the price. Great amenities including a fantastic sento. Good breakfast offered. Close enough to public transportation. Would stay again.
Stayed 4 nights in Dec 2025

8/10 Good

Elise, Elk Grove

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Great location. Quite neighborhood next to all the destinations. walkable. lots of restaurants and services around the hotel. feels locals living in the area but have needed amenities. helpful staff.
Stayed 3 nights in Nov 2025

10/10 Excellent

Hung Yuan

Travelled with group
Liked: Cleanliness, staff & service, amenities
Loved the onsen. The facilities were clean, the smells were nice, the design of the courtyard is great. Breakfast is expensive and the location is a bit far from the station, but it’s great for everything else.
Stayed 4 nights in Nov 2025

10/10 Excellent

Viviana

Liked: Cleanliness, staff & service, amenities
Clean, relaxing hotel. The staff was friendly and did their best to help out.
Stayed 4 nights in Nov 2025

10/10 Excellent

Jose Manuel

Stayed 3 nights in Nov 2025

10/10 Excellent

Bryan

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent stay
Stayed 2 nights in Nov 2025

10/10 Excellent

Hannah

Liked: Cleanliness, amenities, property conditions & facilities
The room was very clean and all necessary amenities were provided. Staff were extremely friendly and welcoming, greeting us each time we came in or out of the hotel.
Stayed 3 nights in Nov 2025

10/10 Excellent

Helen

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Location was perfect for us. Friendly staff.
Stayed 2 nights in Oct 2025

10/10 Excellent

Nicholas

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
The room was a great size and very clean. The provided pajamas and onsen were a nice touch, and the location was really convenient. Staff were very nice and helpful. Overall, a very comfortable and enjoyable stay!
Stayed 5 nights in Nov 2025

10/10 Excellent

Ching Yee, North York

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Amazing staff
Stayed 2 nights in Nov 2025

10/10 Excellent

Audrone

Liked: Cleanliness, property conditions & facilities
The spa bath was a godsend after hiking and walking. Staff is incredible.
Stayed 4 nights in Nov 2025

10/10 Excellent

Mark

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Yes for breakfast
Stayed 6 nights in Oct 2025

10/10 Excellent

Thomas

Everything
Stayed 6 nights in Oct 2025

10/10 Excellent

Luc

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This was my second time staying at the Mitsui Garden Hotel Kyoto Shinmachi Bettei, and I will gladly stay again when I return to Kyoto. The staff was warm, welcoming, and accommodating, and did everything they could to ensure our stay was as enjoyable as it could be. The location is also very central and easily accessible by transit.
Stayed 3 nights in Oct 2025

10/10 Excellent

Michael

Travelled with family, Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Mitsui Garden hotels earned a lifelong customer due to the care, professionalism, and service provided during our 4-night stay. The staff were attentive and kind assisting my wife and I in both English and Japanese. The room was clean, spacious and all amenities of your choosing are provided. We were able to use the buffet breakfast several times and it was delicious and the staff were very courteous even though they were extremely busy. On a personal note, I would like to say Yoshida-san in reception really stood out and was super kind to myself and my wife. We were recently married and she had provided us a small gift of congratulations. Thank you Mitsui Garden, the staff, and Yoshida-san for making our Kyoto trip even more memorable!
Stayed 4 nights in Oct 2025

8/10 Good

Elizabeth, Boston

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Hotel was fine. An ordinary western style hotel. Clean but not particularly charming. In-house sento is quite nice. Location is decent, staff is decent.
Stayed 5 nights in Oct 2025