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The Charmant Hotel

4.0 star property

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Photo gallery for The Charmant Hotel

Exterior
Fireplace
Premium bedding, pillow-top beds, in-room safe, individually decorated
Lobby
Premium bedding, pillow-top beds, in-room safe, individually decorated

Reviews

9.6 out of 10
Exceptional

Popular amenities

  • Pet-friendly
  • Free Wi-Fi
  • Air-conditioning
  • Gym

Explore the area

View in a map
101 State St., La Crosse, WI, 54601
  • Place, Riverside Park
    ‪1 min walk‬
  • Place, La Crosse Center
    ‪5 min walk‬
  • Place, Oktoberfest Grounds
    ‪6 min walk‬
  • Airport, La Crosse, WI (LSE-La Crosse Municipal)
    ‪12 min drive‬

Room options

View all photos for Room, 1 King Bed

Premium bedding, pillow-top beds, in-room safe, individually decorated

Room, 1 King Bed

9.2 out of 10
Wonderful
(11 reviews)
  • 27 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Classic Room, 2 Queen Beds, Mobility Accessible (Salle)

Premium bedding, pillow-top beds, in-room safe, individually decorated

Classic Room, 2 Queen Beds, Mobility Accessible (Salle)

8.0 out of 10
Very good
(3 reviews)
  • 33 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 Queen Beds

View all photos for Classic Room, 2 Queen Beds (Salle)

Premium bedding, pillow-top beds, in-room safe, individually decorated

Classic Room, 2 Queen Beds (Salle)

9.0 out of 10
Wonderful
(9 reviews)
  • 1 bedroom
  • Sleeps 4
  • 2 Queen Beds

View all photos for Classic Room, 1 King Bed, Mobility Accessible (Salle)

Premium bedding, pillow-top beds, in-room safe, individually decorated

Classic Room, 1 King Bed, Mobility Accessible (Salle)

9.2 out of 10
Wonderful
(5 reviews)
  • 28 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Classic Room, 1 King Bed (Salle)

Premium bedding, pillow-top beds, in-room safe, individually decorated

Classic Room, 1 King Bed (Salle)

9.6 out of 10
Exceptional
(30 reviews)
  • 28 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

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Exterior
Radisson Hotel La Crosse
  • Pool
  • Hot tub
  • Free airport shuttle
  • Pet-friendly
4.4 out of 5, Excellent, 1,036 reviews
The price is €107
includes taxes & fees
15 Feb - 16 Feb
Radisson Hotel La Crosse

About this property

The Charmant Hotel

Riverwalk hotel with bars and a 24-hour fitness center
This smoke-free hotel features a restaurant, 2 bars/lounges, and a 24-hour fitness center. WiFi in public areas is free. Additionally, a snack bar/deli, a rooftop terrace, and a 24-hour business center are onsite.
The Charmant Hotel offers 67 accommodations with safes and complimentary bottled water. Each accommodation is individually decorated. Pillowtop beds feature premium bedding. 42-inch flat-screen televisions come with premium cable channels. Bathrooms include showers with rainfall showerheads, designer toiletries, complimentary toiletries, and hair dryers.

Guests can surf the web using the complimentary wired and wireless Internet access. Business-friendly amenities include desks and phones; free local calls are provided (restrictions may apply). Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Housekeeping is offered daily and hypo-allergenic bedding can be requested.

Recreational amenities at the hotel include a 24-hour fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

Our customers tell us they can't get enough of the helpful staff at The Charmant Hotel. During your stay, you're just a quick walk from Mississippi River. Features include free WiFi in public areas, plus 2 bars and a restaurant. This property offers pet-friendly amenities like food and water bowls.
  • Free WiFi and wired Internet
  • Options for a bite to eat or a relaxing drink include a coffee shop, a restaurant, and 2 bars/lounges
  • Full breakfast served daily for a fee
  • Services include dry cleaning/laundry, a concierge, and tour or ticket assistance
  • Onsite recreation includes a 24-hour gym
  • Steps from Mississippi River and Riverside Park
  • Dogs welcome for a fee
  • Pet-friendly amenities are available, including food and water bowls
There's a restaurant on site, as well as a coffee shop/cafe and a snack bar/deli. You can unwind with a drink at one of the 2 bars/lounges. A 24-hour business center, 2 meeting rooms, and limo/town car service are available.

A computer station is on site, and both WiFi and wired Internet are free in public spaces. A 24-hour fitness center, a rooftop terrace, and tour/ticket assistance are also featured at the business-friendly The Charmant Hotel.

This 4-star La Crosse hotel is smoke free.

For a fee, guests can enjoy full breakfast on weekdays from 6:30 AM to 10:30 AM and on weekends from 6:30 AM to 1:00 PM.
The Charmant Hotel has a restaurant on site.
Room service (during limited hours) is available.

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi and wired internet

Parking and transport

  • Free offsite parking within 46 metres
  • Street parking available
  • Limo/town car service
  • Wheelchair-accessible van parking available
  • Onsite parking options include a garage

Food and drink

  • Full breakfast available for a fee 6:30 AM to 10:30 AM on weekdays and 6:30 AM to 1:00 PM on weekends; USD 7 to 45 per person
  • 2 bars/lounges
  • A coffee shop/cafe
  • A restaurant
  • Snack bar/deli

Things to do

  • 24-hour gym
  • TV in common areas

Family friendly

  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • ATM
  • Free newspapers in lobby
  • Luggage storage
  • Safe at front desk
  • Water dispenser

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Tour and ticket assistance

Business services

  • 2 meeting rooms
  • 24-hour business centre
  • Computer station

Outdoors

  • In a regional park
  • On the riverwalk
  • Rooftop terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Assistive listening devices in meeting rooms
  • Braille/raised signage
  • Front entrance ramp
  • Handrails in stairways (91 centimetre high)
  • Lift (122 centimetre wide door)
  • Magnifying mirror
  • Valet for wheelchair-equipped vehicles
  • Visual fire alarm
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business centre
  • Wheelchair-accessible lounge
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk (99 centimetre high)
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible van parking
  • Wheelchairs on site

More

  • 1 building
  • 5 floors
  • Banquet hall
  • Built in 1898
  • Smoke-free property

Room amenities

Bedroom

  • Blackout drapes
  • Hypo-allergenic bedding
  • Pillowtop mattress
  • Premium bedding

Bathroom

  • Designer toiletries
  • Hair dryer
  • Private bathroom
  • Rainfall showerhead
  • Shampoo
  • Shower
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • 42-inch flat-screen TV with premium cable channels

Food and drink

  • Free bottled water
  • Limited room service

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Free local calls
  • Heating (climate-controlled)
  • Individual decor
  • Iron/ironing board
  • Laptop workspace
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: anytime
Minimum check-in age: 21

Check-out

Check-out before 11:00 AM

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • Pets: USD 75.00 per accommodation, per stay
  • Only dogs are allowed
  • Food and water bowls are available
  • Service animals are exempt from fees

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Resort fee: USD 23.00 per accommodation, per night
The resort fee includes:
  • Additional inclusions
  • Health club access
  • Parking

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for full breakfast: approximately USD 7.00 to 45.00 per person
  • Pet fee: USD 75.00 per accommodation, per stay
  • Service animals are exempt from fees

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Safety features at this property include a carbon monoxide detector, a smoke detector, and window guards
Front desk staff will greet guests on arrival at the property.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.

Property is also known as

Charmant Hotel La Crosse
Charmant Hotel
Charmant La Crosse
The Charmant Hotel Hotel
The Charmant Hotel La Crosse
The Charmant Hotel Hotel La Crosse

The Charmant Hotel Reviews

Reviews

9.6

Exceptional

Rating 10 - Excellent. 867 out of 1001 reviews
Rating 8 - Good. 92 out of 1001 reviews
Rating 6 - Okay. 19 out of 1001 reviews
Rating 4 - Poor. 15 out of 1001 reviews
Rating 2 - Terrible. 8 out of 1001 reviews

9.8/10

Cleanliness

9.6/10

Staff & service

9.4/10

Amenities

9.8/10

Property conditions & facilities

Reviews

4/10 Poor

Bradley

Stayed 2 nights in Nov 2025

10/10 Excellent

Mark

Stayed 1 night in Nov 2025

10/10 Excellent

Elizabeth

Travelled with group
Liked: Cleanliness, staff & service, amenities
We loved the layout of the reception area. Every single staff person was friendly and helpful. We ate our evening meal there and were impressed. The hotel was close to river walks, other impressive restaurants, coffee shops. Rooms were clean and spacious.
Stayed 1 night in Nov 2025

10/10 Excellent

Dean

Liked: Cleanliness, amenities, property conditions & facilities
Beautiful property. Good staff at every turn.
Stayed 1 night in Oct 2025

10/10 Excellent

Leesa

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Staff was excellent and friendly. Room was available for early check in and very charming.
Stayed 1 night in Nov 2025

10/10 Excellent

Scott

Stayed 1 night in Oct 2025

10/10 Excellent

Matt

Stayed 1 night in Nov 2025

10/10 Excellent

Michelle

Stayed 1 night in Oct 2025

10/10 Excellent

Gaylord

Liked: Cleanliness, amenities, property conditions & facilities
Great classic hotel on the river. Friendly, helpful staff. Wonderful ambience.
Stayed 2 nights in Oct 2025

10/10 Excellent

DEAN

Stayed 1 night in Sep 2025

10/10 Excellent

John

Stayed 1 night in Oct 2025

10/10 Excellent

Bob

Business traveller
Liked: Cleanliness, amenities, property conditions & facilities
What a great place! Check in was outstanding, very professional, the room was really nice, the finishes of this hotel and the charm is ridiculous. I will definitely stay here again!
Stayed 1 night in Oct 2025

10/10 Excellent

Dean

Stayed 2 nights in Oct 2025

10/10 Excellent

Sara

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Oct 2025

10/10 Excellent

James

Liked: Cleanliness, staff & service, property conditions & facilities
Friendly staff
Stayed 3 nights in Oct 2025

10/10 Excellent

Joan

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
This historic hotel has so much charm. We loved our room. The staff was very friendly and helpful. I would definitely book another stay at this lovely hotel
Stayed 3 nights in Oct 2025

10/10 Excellent

Brad

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Oct 2025

8/10 Good

Bonnie

Liked: Cleanliness, staff & service, property conditions & facilities
Disappointed in house keeping. No hair conditioner in the dispenser both days. 2nd day sinks were not cleaned. Bed made but decorative pillows still on the floor-thought it would be made up as if we were just arriving as in the case for most hotel stays The front desk girl this morning certainly didn’t seem to care. Printed my receipt but no thank you or how was the stay? Not very professional in my opinion
Stayed 2 nights in Oct 2025

8/10 Good

Patricia, satsuma

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We stayed at the historic Charmant in downtown lacrosse, wi for my granddaughters wedding. We came from Florida. The staff was gracious and accommodating.It was quiet and peaceful. I loved the historical nature. We did not receive a free breakfast. I received coins…two for coffee and 5 other coins to apply to bills in the hotel. Lovely, memorable stay.
Stayed 4 nights in Oct 2025

10/10 Excellent

Eric

Liked: Cleanliness, staff & service, property conditions & facilities
Perfect experience. Very friendly staff and the room was exceptionally comfortable.
Stayed 1 night in Oct 2025

10/10 Excellent

Kortney

Liked: Cleanliness, staff & service, property conditions & facilities
Great hotel! Nice cozy quiet stay with top of the line services. Will be going back again for sure.
Stayed 1 night in Oct 2025

4/10 Poor

Derrick

Liked: Cleanliness, property conditions & facilities
Disliked: Staff & service
Had t
Stayed 1 night in Oct 2025

10/10 Excellent

Andrew

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Oct 2025

10/10 Excellent

LESLIE

Stayed 2 nights in Oct 2025

8/10 Good

Thomas

Liked: Cleanliness, staff & service, property conditions & facilities
The only thing that we missed out on was the roof top lounge was closed
Stayed 1 night in Oct 2025