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Casa Luna Hotel & Spa

3.5 star property
VIP Access

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Photo gallery for Casa Luna Hotel & Spa

Outdoor spa tub
Property video
Front of property
Deluxe Room | Mountain view
Point of interest

Reviews

9.4 out of 10
Exceptional

Popular amenities

  • Parking included

Explore the area

View in a map
1.5km S & 1.5km W from Catholic Church, Off Waterfall Road, La Fortuna, Alajuela, 36-4417
  • Place, Costa Rica Chocolate Tour
    ‪5 min walk‬
  • Place, El Salto Fortuna River
    ‪5 min drive‬
  • Place, Arenal Adventure World
    ‪5 min drive‬
  • Airport, La Fortuna (FON-Arenal)
    ‪14 min drive‬
VIP Access
Curated for quality and service, VIP Access stays consistently receive our highest guest ratings.
  • Expect exceptional service
  • Extra savings and perks for BONUS+ members
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Room options

View all photos for Deluxe Room

Premium bedding, minibar, in-room safe, soundproofing

Deluxe Room

8.8 out of 10
Excellent
(21 reviews)
  • Mountain view
  • 38 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 Queen Beds

View all photos for Luna Junior Suite

Luna Junior Suite

Luna Junior Suite

  • Mountain view
  • 62 sq m
  • Sleeps 2
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Luna Superior

Luna Superior

Luna Superior

9.4 out of 10
Exceptional
(3 reviews)
  • Mountain view
  • 57 sq m
  • Sleeps 4
  • 2 Double Beds

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About this property

Casa Luna Hotel & Spa

Mountain hotel with 4 hot tubs, near La Fortuna Waterfall
Along with a full-service spa, this smoke-free hotel has an outdoor pool and a restaurant. Free full breakfast, free self parking, and a free manager's reception are also provided. Additionally, 2 bars/lounges, a poolside bar, and a snack bar/deli are onsite.
Casa Luna Hotel & Spa offers 42 air-conditioned accommodations with minibars and safes. Rooms open to balconies or patios. Accommodations offer separate sitting areas. Beds feature premium bedding. Refrigerators and coffee/tea makers are provided.

Bathrooms include showers with rainfall showerheads, and complimentary toiletries. 32-inch flat-screen televisions come with cable channels. Housekeeping is provided daily.

4 hot tubs are on site along with an outdoor pool. Other recreational amenities include a children's pool.

Children under 8 years old are not allowed in the swimming pool or hot tub without adult supervision.

The recreational activities listed below are available either on site or nearby; fees may apply.

Luna Spa has 4 treatment rooms including rooms for couples and outdoor treatment areas. Services include deep-tissue massages, hot stone massages, Swedish massages, and facials. A variety of treatment therapies are provided, including aromatherapy and reflexology. The spa is equipped with a mud bath and a hot tub. The spa is open daily. Children under 12 years old are not allowed in the spa without adult supervision. There are 5 hot springs open between 9:30 AM and 9:00 PM.
Our customers tell us they can't get enough of Casa Luna Hotel & Spa's great location. During your stay, you're just a quick walk from Costa Rica Chocolate Tour. Free breakfast, free self parking, and a free manager's reception are available.
  • Free full breakfast served daily
  • Free self parking
  • Enjoy international cuisine and garden views while dining at Luna Grill Restaurant
  • Take a swim in the outdoor pool or soak in the 4 hot tubs
  • Treat yourself to body treatments, mud baths, or facials at Luna Spa
  • Services include a concierge, tour or ticket assistance, and luggage storage
  • Onsite recreation includes bike rentals and helicopter/airplane tours
  • Guests have great things to say about the helpful staff and the clean accommodations
  • Just a 4-minute drive from La Fortuna Waterfall and 5 minutes from Puentes Colgantes del Arenal
  • Airport shuttle service available for a fee
Casa Luna Hotel & Spa offers its guests a full-service spa, 4 hot tubs, an outdoor pool, and a children's pool. Along with a restaurant, there's a snack bar/deli on site. You can enjoy a drink at one of the bars, which include 2 bars/lounges and a poolside bar. Free breakfast is served daily, and guests can also enjoy a free nightly manager's reception.

You'll find a business center on site. Spa services, a terrace, and multilingual staff are also featured at Casa Luna Hotel & Spa. You'll have access to the outdoor pool and health club at a partner property. An airport shuttle (available 24 hours) is available for a fee. Limited free parking is available on a first-come, first-served basis.

This Colonial La Fortuna hotel is smoke free.

Guests are served free full breakfast daily from 7:30 AM to 9:00 AM. The hotel hosts a free manager's reception daily.
Luna Grill Restaurant - Overlooking the garden, this restaurant specializes in international cuisine and serves brunch, lunch, dinner, and light fare. Guests can order drinks at the bar and enjoy alfresco dining (weather permitting). A children's menu is available. Happy hour is offered. Reservations are required.
Luna Bar & Coffee - Overlooking the garden, this wine bar specializes in international cuisine and serves brunch, lunch, dinner, and light fare. A children's menu is available. Happy hour is offered. Open daily.
Luna Wet Bar - This poolside cocktail bar specializes in American cuisine and serves lunch and light fare. Guests can enjoy alfresco dining (weather permitting). A children's menu is available. Happy hour is offered. Open daily.
Room service (during limited hours) is available.

Property amenities

Internet

  • Available in all rooms: Internet access

Parking and transport

  • Free offsite parking
  • 24-hour return airport shuttle on request for a surcharge
  • Free self parking on site
  • Limited on-site self parking

Food and drink

  • Free full breakfast available daily 7:30 AM to 9:00 AM
  • 2 bars/lounges
  • A poolside bar
  • A restaurant
  • A swim-up bar
  • Couples/private dining
  • Free daily manager's reception
  • Private picnics
  • Snack bar/deli

Restaurants on site

  • Luna Bar & Coffee
  • Luna Grill Restaurant
  • Luna Wet Bar

Things to do

  • 4 hot tubs
  • 5 hot springs
  • Bicycle rentals
  • Children's pool
  • Fishing
  • Full-service spa
  • Helicopter/aeroplane tours
  • Outdoor pool
  • Outdoor pool (guest access)

Family friendly

  • Children's pool
  • In-room refrigerator
  • Laundry facilities
  • Outdoor pool
  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • Laundry facilities
  • Limited-hour front desk
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Housekeeping (daily)
  • Multilingual staff
  • Proposal/romance packages
  • Tour and ticket assistance
  • Wedding services

Business services

  • Business centre
  • Computer station

Outdoors

  • Garden
  • In a national park
  • In the mountains
  • Picnic area
  • Pool loungers
  • Terrace

Full-service spa

  • 4 treatment rooms
  • 5 hot springs
  • Aromatherapy
  • Body scrubs
  • Body wraps
  • Couples treatment rooms
  • Deep-tissue massages
  • Facials
  • Hot springs open from 9:30 AM - 9:00 PM
  • Hot springs water temperature - 35 ºC
  • Hot stone massages
  • Hot tub
  • Mud bath
  • Outdoor treatment areas
  • Reflexology
  • Spa open daily
  • Swedish massages

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Grab bar near toilet
  • Low-height counter and sink
  • No lift

More

  • 11 buildings
  • 2 floors
  • Built in 2007
  • Colonial architecture
  • Smoke-free property

Room amenities

Bedroom

  • Premium bedding

Bathroom

  • Free toiletries
  • Private bathroom
  • Rainfall showerhead
  • Shower
  • Towels provided

Entertainment

  • 32-inch flat-screen TV with cable channels

Food and drink

  • Coffee/tea maker
  • Limited room service
  • Minibar
  • Refrigerator

More

  • Air conditioning
  • Phone
  • Safe
  • Separate sitting area
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 2 PM; Check-in end time: 10 PM
Contactless check-in available
Late check-in subject to availability
Express check-in available
Minimum check-in age: 18

Check-out

Check-out before noon
Contactless check-out available
Late check-out subject to availability
Late check-out fee: USD 150
Express check-out available

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); to arrange pick-up, guests must contact the property 24 hours prior to arrival, using the contact information on the booking confirmation
The front desk is open daily from 6 AM - 10 PM
Guests must contact the property in advance for check-in instructions; front desk staffed during limited hours
To make arrangements for check-in please contact the property ahead of time using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools

Access methods

Front desk (limited hours)

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Cribs (infant beds) are not available.

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Christmas Eve (December 24) Gala Dinner per adult: USD 65.00
  • Christmas Eve (December 24) Gala Dinner per child: USD 45.00 (from 4 to 11 years old)
  • Christmas Day (December 25) Gala Dinner per adult: USD 65
  • Christmas Day (December 25) Gala Dinner per child: USD 45 (from 4 to 11 years old)
  • New Year's Day (January 1) Gala Dinner per adult: USD 65
  • New Year's Day (January 1) Gala Dinner per child: USD 45 (from 4 to 11 years old)

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Airport shuttle fee: USD 165 per vehicle (one-way)
  • Airport shuttle fee per child: USD 165 (from 2 to 12 years old)
  • Late check-out fee: USD 150 (subject to availability)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards and debit cards; cash is not accepted
Cashless transactions are available
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit, and window guards
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
Casa Luna Hotel & Spa offers transfers from the airport (fees may apply). Please contact the property at the number on the booking confirmation 24 hours prior to arrival with your arrival details. The front desk at this property is open daily from 6 AM - 10 PM.
To arrange for check-in, guests must contact the property in advance of arrival using the information on the booking confirmation. Guests must contact the property in advance for check-in information. Front desk staff will greet guests on arrival at the property.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • Hot springs access available from 9:30 AM to 9:00 PM.
  • Reservations are needed for massage services and spa treatments. For reservations, contact the hotel before arrival using the contact information on the booking confirmation.
  • Registered guests are the only ones allowed to be in guestrooms.

Property is also known as

Casa Luna
Casa Luna Fortuna
Casa Luna Hotel
Casa Luna Hotel Fortuna
Hotel Casa Luna
Luna Casa
Casa Luna Hotel & Spa Costa Rica/Arenal Volcano National Park
Casa Luna Hotel And Spa
Casa Luna Hotel La Fortuna De San Carlos
Casa Luna Hotel La Fortuna
Casa Luna La Fortuna
Casa Luna Hotel & Spa Hotel
Casa Luna Hotel & Spa La Fortuna
Casa Luna Hotel & Spa Hotel La Fortuna

Casa Luna Hotel & Spa Reviews

Reviews

9.4

Exceptional

Rating 10 - Excellent. 715 out of 1007 reviews
Rating 8 - Good. 215 out of 1007 reviews
Rating 6 - Okay. 52 out of 1007 reviews
Rating 4 - Poor. 19 out of 1007 reviews
Rating 2 - Terrible. 6 out of 1007 reviews

9.6/10

Cleanliness

9.4/10

Staff & service

9.0/10

Amenities

9.4/10

Property conditions & facilities

Reviews

8/10 Good

Marty

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
The breakfast was ok. The restaurant was kind of dark and the staff in the restaurant when we arrived made us feel uncomfortable and like they didn’t want us there.
Stayed 1 night in Nov 2025

10/10 Excellent

Kathleen

Liked: Cleanliness, staff & service, room comfort
Yes
Stayed 3 nights in Nov 2025

10/10 Excellent

Kendra, Jacksonville

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
My balcony view of the Arenal Volcano in morning was breathtaking!!! The breakfast buffet was amazing fresh and well stocked and clean. Everything was delicious and fresh made passion fruit juice was so refreshing. All staff were amazing and friendly. Pura Vida!!!
Beautiful flowers in front of of Spa
Breakfast buffet at the onsite restaurant was great!!! All smiles and cleanliness everywhere.
Stayed 1 night in Oct 2025

6/10 Okay

Joseph

Travelled with partner
Liked: Staff & service, amenities, property conditions & facilities
Ants everywhere in the room.
Stayed 6 nights in Oct 2025

10/10 Excellent

anthony

Travelled with group
Liked: Cleanliness, staff & service, amenities
Room was clean and staff was amazing
Stayed 1 night in Oct 2025

10/10 Excellent

Vanessa

Stayed 2 nights in Oct 2025

10/10 Excellent

Aglaia

Liked: Cleanliness, amenities, property conditions & facilities
I had a great stay. Room was clean, breakfast delicious. Excursions directly from hotel. Wish the weather was a bit better, but it was rainy season.
Stayed 2 nights in Oct 2025

10/10 Excellent

FRANCISCO

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Oct 2025

10/10 Excellent

Fanny

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 3 nights in Oct 2025

10/10 Excellent

Diana

Stayed 4 nights in Oct 2025

10/10 Excellent

Rey

Travelled with family, Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful place to stay, the staff was very pleasant and helpful.
Stayed 2 nights in Oct 2025

10/10 Excellent

Jarod

Travelled with family, Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Our family of 4 enjoyed our stay at Casa Luna. The property was well kept up and clean. The pool was great, the kids loved it. The staff were friendly and helpful. The only downside of this location is that the WiFi didn't work in our room, wasn't too big of a problem since we pretty much only slept there. Would definitely stay here again.
Stayed 3 nights in Oct 2025

10/10 Excellent

Maciej

Stayed 1 night in Oct 2025

10/10 Excellent

Jennifer

Stayed 3 nights in Sep 2025

8/10 Good

Alejandro

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities
Nice place. Close to city center by car.
Stayed 1 night in Sep 2025

6/10 Okay

Colleen

Travelled with partner
Liked: Cleanliness
Disliked: Staff & service, amenities
The property was clean but the gardens were not well kept. The staff was friendly but not very helpful. We stayed in the suite with the jacuzzi. We were told it would take 15-20 minutes to warm up; it took over 44 minutes to get to a jacuzzi temperature. One of my toiletry items went missing.
Stayed 2 nights in Sep 2025

10/10 Excellent

CHRISTOPHER, Richmond

Stayed 1 night in Sep 2025

10/10 Excellent

Denise

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This hotel was perfect for what we wanted. It is about a 3-4 min drive to the restaurants in town. Daily breakfast was very good, the spa was marvelous! We went twice for massages, the pool and separate jacuzzi’s were great.
Stayed 4 nights in Aug 2025

10/10 Excellent

Ferough

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great place to stay at Fortuna.
Stayed 3 nights in Sep 2025

10/10 Excellent

George

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Aug 2025

10/10 Excellent

Norberto

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything
Stayed 2 nights in Aug 2025

10/10 Excellent

Ishpal

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Overall staff was good, but at times it seemed the front desk was not understanding what the customer wants. Response was very robotic.
Stayed 3 nights in Aug 2025

10/10 Excellent

Robert B

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Aug 2025

10/10 Excellent

Elsa

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I'm not sure I received VIP access. We loved the restaurant's delicious menu, the beautiful gardens and the trails. We appreciated the care that was taken to make the trails safe for us. All the employees were helpful and sweet. We highly recommend this hotel. We could have used some drawers to put our clothes in. That's our only concern.
Stayed 3 nights in Aug 2025

8/10 Good

M

Liked: Cleanliness, staff & service, property conditions & facilities
Nice quiet, clean place to get away from the noise of downtown. Nice pool at jaccuzi area, although not all the jaccuzis worked
Stayed 2 nights in Jun 2025