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Mercure La Rochelle Vieux Port Sud Hotel

4-star property
Quai Louis Prunier, La Rochelle, Charente-Maritime (01) 562 1066
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3.5 out of 5
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See all 6 ebookers Reviews

"Good location for seeing La Rochelle and exploring the locality, including the islands. Parking is free in the hotel grounds. The room was a bit smal ... " More

By a verified traveller on Wed 23 Aug 2017

Points Of Interest

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Standard Room, 1 Double Bed

Bed Count 1 Full Bed Maximum Occupancy 2 Max
€94* Per night/room 26 May - 27 May

Classic Twin Room, 2 Single Beds

Bed Count 2 Twin Beds Maximum Occupancy 2 Max

Privilege, Room, 1 Double Bed, Balcony

Bed Count 1 Full Bed Maximum Occupancy 2 Max

Classic Room, 1 Double Bed, Terrace

Bed Count 1 Full Bed Maximum Occupancy 2 Max

Junior Suite, 1 Double Bed with Sofa bed, Harbour View

Bed Count 1 Full Bed Maximum Occupancy 4 Max

Privilege, Room, 1 Double Bed

Bed Count 1 Full Bed Maximum Occupancy 2 Max

Hotel Description

With your stay at Mercure La Rochelle Vieux-Port, you're connected to the convention centre and just a quick walk from Bay of Biscay. You'll find features such as free WiFi in public areas, plus a restaurant and a marina. This property offers pet-friendly amenities, such as food and water bowls.

  • Free WiFi
  • Enjoy Regional cuisine and ocean views while dining at GAEE
  • Buffet breakfast served daily for a fee
  • Self-parking available for a fee
  • Take a swim in the seasonal outdoor pool
  • Services include babysitting, dry cleaning/laundry and tour or ticket assistance
  • On-site recreation includes a gym
  • Steps from L'Espace Encan de La Rochelle and 7 minutes on foot from Vieux Port
  • Cats and dogs welcome for a fee (restrictions apply)
  • Pet-friendly amenities are available, including food and water bowls

Mercure La Rochelle Vieux-Port ratings based on 6 Verified Reviews

Review Summary
3.5 out of 5 3.5 out of 5.0
Room cleanliness 3.5 out of 5.0
Service & staff 4.0 out of 5.0
Room comfort 3.5 out of 5.0
Hotel condition 3.0 out of 5.0

Guest reviews for Mercure La Rochelle Vieux-Port

Everyone (4) Couples (2) Family (1)
5 out of 5

Great location. Lovely hotel

Pros: Location. Staff
Location: Explore the islands. Trips to Cognac and Royan for live music at some times of year
Good location for seeing La Rochelle and exploring the locality, including the islands. Parking is free in the hotel grounds. The room was a bit small as was the window, but we didn't spend much time in the room. Bathroom a good size. Staff were lovely - helpful and friendly

Posted by , from UK on 23 Aug 2017

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5 out of 5

Great position for everything,

Pros: As above
Cons: Nothing
Location: Prime for the Aquarium,Restaurants[Numerous] easy stroll into the Shops,Bars and all that La Rochelle offers.[Fantastic Seafood Restaurant alongside]
A slight problem with the booking[4 rooms]soon organised,by helpful staff. Wonderful Bar Staff,complementing the easy walk to all that La-Rochelle offers. Great safe car parking.Comfy Rooms with all amenities. Our 3rd Visit and will visit again next year.

Posted by , from England[Liverpool] on 15 Aug 2017

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2 out of 5
Salle d’eau très exiguë pour ne pas dire ridiculement petite.Quand vous ouvrez la porte vous tombez sur la cuvette des wc taillée en pointe et posée en biais pour gagner de la place .Vous pouvez vous laver les dents assis sur la cuvette! Le samedi le restaurant ne propose qu’un menu et pas de carte.

Posted by on 27 Jan 2020

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3 out of 5
Nous sommes arrivés un jour en avance et avons pris une chambre au prix beaucoup trop élevé pour la qualité de l'hôtel. De plus quand nous sommes arrivés dans la chambre il n'y avait de papier toilette... Il y avait un petit écriteau stipulant que si nous laissions les linges sur les supports, le services de chambre ne les changerai pas. Les linges ont été changés tous les jours ce que je ne trouve pas écologique du tout. Malgré tout, le personnel était accueillant, sympathique et compétant. Il manquerait toutefois une piscine ou un espace détente pour justifier les 4 étoiles

Posted by on 20 Jul 2019

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3 out of 5
Feines Frühstücksbuffet und nette Bedienung. Sehr gute, zentrale Lage.

Posted by on 30 Jul 2018

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3 out of 5

Guter Ausgangspunkt

BIdeal für die Umgebung zu Fuss zu erkunden. Auch mit PW sehr gut erreichbar. Danke.

Posted by on 18 Jul 2016

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About the Mercure La Rochelle Vieux Port Sud Hotel

Location Quai Louis Prunier, La Rochelle, Charente-Maritime 17000

Property Features

Mercure La Rochelle Vieux-Port offers its guests a marina, a fitness centre, and a seasonal outdoor pool. Along with a restaurant, there's a snack bar/deli on site. You can enjoy a drink at the bar/lounge. A computer station is on site and WiFi is free in public spaces. A 24-hour business centre and 9 meeting rooms are available. Event space at this hotel measures 10764 square feet (1000 square metres) and includes a conference centre. A terrace, tour or ticket assistance, and multilingual staff are also featured at the business-friendly Mercure La Rochelle Vieux-Port. Limited parking is available for a fee and is offered on a first-come, first-served basis. This 4-star La Rochelle hotel is smoke free.

  • 1 building
  • 150 guestrooms or units
  • 4 levels
  • 10764 sq ft of conference space
  • 1000 sq. m of conference space
  • Built in 1990
  • Deli
  • Childcare (surcharge)
  • Charging station for electric cars
  • Business centre (24 hours)
  • Conference centre
  • Breakfast available (surcharge)
  • Coffee in lobby
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Express check-out
  • Staff members are multilingual
  • Storage area for luggage
  • Front desk safe
  • Tour and ticket information
  • Wedding services available
  • Terrace
  • Gift shop
  • Television in lobby
  • Lift
  • No smoking on site
  • Water dispenser
  • Bar or lounge
  • Dining venue

Family Friendly Amenities

  • Family property
  • Free WiFi
  • Soundproofed rooms
  • Snack bar/deli
  • Laundry facilities
  • Babysitting or childcare (surcharge)

Internet

Available in all rooms: Free WiFi

Available in some public areas: Free WiFi

Parking

Free self parking , Free RV, bus, truck parking , Parking (limited spaces)

Transport

  • Train station: La Rochelle Station (0.5 km / 0.3 mi)
  • Parking: Self parking available for a surcharge

Room Amenities

Mercure La Rochelle Vieux-Port offers 150 air-conditioned accommodations with a safe and complimentary bottles of water. Select Comfort beds feature premium bedding. 42-inch LED televisions come with premium satellite channels. Bathrooms include complimentary toiletries and hairdryers. This La Rochelle hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and telephones. An iron/ironing board, change of towels and change of bedsheets can be requested. Housekeeping is provided on a daily basis.

  • Select Comfort beds
  • In-room dining (limited hours)
  • LED television
  • Satellite channels
  • Premium channels
  • Luxury bedding
  • Housekeeping (daily)
  • Hairdryer
  • Safe
  • Toiletries (free)
  • Telephone
  • Iron and ironing board available
  • Desk
  • Blackout curtains
  • Sound-insulated rooms
  • Air conditioning
  • Wardrobe or cupboard
  • Toothbrush and toothpaste available
  • Change of towels (on request)
  • Change of bedsheets (on request)

Food & Drink

For a fee, guests can enjoy buffet breakfast on weekdays from 6:30 AM to 10:00 AM and at the weekend from 6:30 AM to 10:30 AM.

GAEE – Overlooking the ocean, this restaurant specialises in Regional cuisine and serves breakfast, lunch, dinner and light fare. Guests can enjoy drinks at the bar. A children's menu is available.

Room service (during limited hours) is available.

Nearby Activities

Recreational amenities at the hotel include a fitness centre and a seasonal outdoor pool.

The recreational activities listed below are available either on-site or nearby; fees may apply.

  • Bicycle on site
  • Bicycle rentals nearby
  • Ecotours nearby
  • Segway rental/tour nearby
  • Motor boating nearby
  • Hiking/biking trails nearby
  • Swimming nearby
  • Sailing nearby

Accessibility

If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.

  • Wheelchair-accessible on-site restaurant
  • Wheelchair-accessible lounge
  • Visual alarms in hallways
  • Well-lit path to entrance
  • Stair-free path to entrance
  • Wheelchair accessible (may have limitations)
  • Pool hoist on site
  • Wheelchair accessible path of travel
  • Wheelchair accessible parking
  • Braille or raised signage
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible pool
  • Wheelchair-accessible meeting spaces/business centre

Hotel Policies

Check-in

  • Check-in time ends at noon
  • Check-in time starts at 3 PM
  • Minimum check-in age is: 18

Special check-in instructions:

If you are planning to arrive after 6:00 PM, please contact the property in advance using the information on the booking confirmation. Guests will receive an email 72 hours before arrival with check-in instructions. Front desk staff will greet guests on arrival.

The terrace in the 'Classic Room, 1 Double Bed, Terrace' is accessible by a 16-inch (40-centimeter) step.

Guests arriving after 6:00 PM must make advance arrangements by contacting the property using the information on the booking confirmation. Guests will receive an email 72 hours before arrival with check-in information. Front desk staff will greet guests on arrival.

Check-out

  • Check-out by noon

Payment types

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Cots (infant beds) are not available.

Pet Policy

  • Pets: EUR 16 per pet, per night
  • Only dogs and cats are allowed
  • Maximum 1 (weight limit: 44 lb per pet)
  • Food and water bowls are available
  • Restrictions apply
  • For more information, you can reach out to the property at the number on the booking confirmationService animals are exempt from fees.

Policies

Extra-person charges may apply and vary depending on property policy

Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed

This property accepts credit cards; cash is not accepted

Cashless transactions are available

This property uses eco-friendly cleaning products

Safety features at this property include a security system and a first aid kit

This property affirms that it follows the cleaning and disinfection practices of ALLSAFE (Accor Hotels)

Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. This property accepts Visa, Mastercard, American Express, Diners Club and JCB International. Cash is not accepted. This property uses eco-friendly cleaning products. For guests' safety, the property includes a smoke detector, a security system and a first aid kit in all accommodation. Cashless payment methods are available for all transactions. Contactless check-in and contactless check-out are available. This property affirms that it follows the cleaning and disinfection practices of ALLSAFE (Accor Hotels) guidelines.

  • Sustainability/community reinvestment (10% revenue or more)
  • Guest education on local ecosystems and culture
  • Comprehensive recycling policy
  • Staff temperature checks are not conducted regularly
  • Temperature checks are available to guests
  • Bed sheets and towels are washed at a temperature of at least 60°C/140°F
  • Commonly-touched surfaces are cleaned with disinfectant
  • Property confirms they are implementing guest safety measures
  • Contactless check-out is available
  • Water dispenser use by guests actively encouraged
  • Security system
  • Debit cards not accepted
  • Property does not follow sanitisation practices of any association
  • Staffed front desk
  • Guest will receive an email before arrival 72 hours
  • LGBTQ friendly
  • Smoke detector
  • Service animals are allowed
  • Service animals are exempt from fees/restrictions
  • Property does not offer on-site COVID-19 testing
  • Property does not require health documentation at check-in
  • Guest accommodation is not sealed after cleaning
  • Electrostatic spray is not used for disinfection
  • Cashless transactions are available
  • Masks are not compulsory at the property
  • Contactless food service / room service is not available
  • Reservation is not required for facilities on-site
  • Property is cleaned with disinfectant
  • Staff does not wear personal protective equipment
  • Mobile key entry is not available
  • Food service has been amended for enhanced safety
  • Protective clothing is not available to guests
  • Shield between guests and staff in main contact areas
  • Guests are provided with free hand sanitiser
  • Social distancing measures are in place
  • Contactless check-in is available
  • No rollaway/extra beds available
  • No cots (infant beds) available
  • Guests will receive an email with special check-in instructions
  • Property follows a brand or regulatory agency's sanitisation guidelines ALLSAFE (Accor Hotels)
  • Property confirms they are implementing enhanced cleaning measures
  • Individually-wrapped food options are not available
  • No gap period between guest stays

Fees

Guests will be asked to pay the following charges at the property:

  • A tax is imposed by the city: EUR 2.75 per person, per night. This tax does not apply to children under 18 years of age.

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: from approximately EUR 19 per person
  • Uncovered self-parking fee: EUR 17.90 per day
  • Pet fee: EUR 16 per pet, per night
  • Service animals are exempt from fees
  • Early check-in fee: EUR 30 (subject to availability)
  • Late check-out fee: EUR 30 (subject to availability)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Mercure Rochelle Vieux Port
  • Mercure Vieux
  • Mercure Vieux Hotel
  • Mercure Vieux Hotel Rochelle Port
  • Mercure La Rochelle Vieux Port Sud Hotel La Rochelle
  • Mercure Rochelle Vieux Port Sud Hotel
  • Mercure Vieux Port Sud Hotel
  • Mercure Rochelle Vieux Port Sud
  • Mercure Vieux Port Sud
  • Mercure La Rochelle Vieux Port
  • Mercure La Rochelle Vieux Port Sud
  • Mercure La Rochelle Vieux Port
  • Mercure La Rochelle Vieux-Port Hotel
  • Mercure La Rochelle Vieux Port Sud Hotel
  • Mercure La Rochelle Vieux-Port La Rochelle
  • Mercure La Rochelle Vieux-Port Hotel La Rochelle

You should know

  • On-site cash transactions can't exceed EUR 1000, due to national regulations. For more details, please contact the property using information in the booking confirmation.
  • The seasonal pool will open in April and close in October.
  • Pool access available from 10:00 AM to 9:00 PM
  • Registered guests are the only ones allowed to be in guestrooms.
  • To make arrangements to bring your pet, contact the property directly at the number on your booking confirmation (please see the Fees section for related charges).
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

National Rating

This property has received its official star rating from the French Tourism Development Agency, ATOUT France.

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*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.