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Novotel Bordeaux Centre Gare Saint Jean

4.0 star property

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Photo gallery for Novotel Bordeaux Centre Gare Saint Jean

A bar area with multiple beverage dispensers, a counter with food items, and a wooden ceiling with linear lighting.
Bar (on property)
Exterior
Bar (on property)
An outdoor dining area with tables, chairs, and string lights.

Reviews

8.4 out of 10
Very good

Popular amenities

  • Pet-friendly
  • Free Wi-Fi
  • Restaurant
  • Air-conditioning
  • Parking available

Explore the area

View in a map
28-30 Rue De Tauzia, Bordeaux, Gironde, 33800
  • Place, St. Michael Basilica
    ‪9 min walk‬
  • Place, Rue Sainte-Catherine
    ‪12 min walk‬
  • Place, Place de la Victoire
    ‪14 min walk‬
  • Airport, Bordeaux (BOD-Merignac)
    ‪22 min drive‬

Room options

View all photos for Classic Room, 1 Double Bed

A hotel room with a bed, a desk, a chair, a TV, and a hot air balloon decoration.

Classic Room, 1 Double Bed

8.8 out of 10
Excellent
(26 reviews)
  • 24 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Double Bed
  • Free Wi-Fi

View all photos for Executive Room, 1 King Bed, Terrace

A hotel room with a bed, a desk with a television, a chair, and a balcony with outdoor seating.

Executive Room, 1 King Bed, Terrace

9.0 out of 10
Wonderful
(4 reviews)
  • 24 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free Wi-Fi

View all photos for Classic Room, 1 Double Bed with Sofa bed (1 personne)

A hotel room with a bed, pillows, a bedside table, a lamp, a hot air balloon artwork on the wall, and a suitcase.

Classic Room, 1 Double Bed with Sofa bed (1 personne)

  • 24 sq m
  • Sleeps 3
  • 1 Double Bed and 1 Double Sofa Bed
  • Free Wi-Fi

View all photos for Superior Room, 1 Double Bed with Sofa bed (2 personnes)

A hotel room with a bunk bed, a large bed, a desk with a lamp, and a wall-mounted heater.

Superior Room, 1 Double Bed with Sofa bed (2 personnes)

8.0 out of 10
Very good
(9 reviews)
  • 24 sq m
  • Sleeps 4
  • 1 Double Bed and 1 Double Sofa Bed
  • Free Wi-Fi

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About this property

Novotel Bordeaux Centre Gare Saint Jean

Along with a restaurant, this smoke-free hotel has a bar/lounge and a snack bar/deli. Free WiFi in public areas and a free manager's reception are also provided. Other amenities include a coffee shop/cafe, coffee/tea in a common area, and a microwave in a common area. Housekeeping is available on request.
Novotel Bordeaux Centre Gare Saint Jean offers 99 air-conditioned accommodations with safes and complimentary bottled water. Beds feature premium bedding. Flat-screen televisions come with satellite channels. Bathrooms include bathtubs or showers, complimentary toiletries, and hair dryers.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desk chairs and phones. Irons/ironing boards, change of towels, and change of bedsheets can be requested. Housekeeping is provided daily.

During your stay at Novotel Bordeaux Centre Gare Saint Jean, you're just a quick walk from Rock School Barbey. Enjoy features like free WiFi in public areas and a free manager's reception, plus a restaurant.
  • Free WiFi
  • Options for a bite to eat or a relaxing drink include a coffee shop, a restaurant, and a bar/lounge
  • Buffet breakfast served daily for a fee
  • Self parking available for a fee
  • Services include dry cleaning/laundry, a concierge, and tour or ticket assistance
  • Within a 15-minute walk of St. Michael Basilica and Place de la Victoire
  • Local-area shuttle service available for a fee
  • Pets welcome for a fee
There's a restaurant on site, as well as a coffee shop/cafe and a snack bar/deli. You can enjoy a drink at the bar/lounge. A free manager's reception is offered daily. A computer station is on site and WiFi is free in public spaces.

A business center and meeting rooms are available. Event space at this hotel measures 1076 square feet (100 square meters) and includes conference space. A terrace, multilingual staff, and tour/ticket assistance are also featured at Novotel Bordeaux Centre Gare Saint Jean. Limited parking is available for a fee and is offered on a first-come, first-served basis.

This 4-star Bordeaux hotel is smoke free.

The hotel hosts a free manager's reception daily.
La Gare des Sens - This restaurant serves lunch and dinner.
Room service (during limited hours) is available.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Height restrictions apply for on-site parking
  • Free offsite parking within 966 metres
  • Area shuttle (surcharge)
  • Parking on site (EUR 16.50 per day)
  • Limited on-site self parking
  • Wheelchair-accessible parking available

Food and drink

  • Buffet breakfast available for a fee 6:30 AM to 10:00 AM on weekdays and 7:00 AM to 11:00 AM on weekends; EUR 19 per person
  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant
  • Coffee and tea in common areas
  • Free daily manager's reception
  • Snack bar/deli

Restaurants on site

  • La Gare des Sens

Things to do

  • TV in common areas

Family friendly

  • Laundry facilities
  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Shared microwave
  • Shared refrigerator
  • Water dispenser

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Tour and ticket assistance

Business services

  • 1,076 square feet of conference space
  • Business centre
  • Computer station
  • Meeting rooms

Outdoors

  • Garden
  • On the boardwalk/promenade
  • On the waterfront
  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • Stair-free path to entrance
  • Thin carpet in room
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible parking

More

  • 1 building
  • 4 floors
  • Banquet hall
  • Double-glazed windows
  • Local culture and ecosystem education
  • No plastic coffee stirrers
  • No plastic drinking straws
  • No plastic soft drink bottles
  • No plastic water bottles
  • Non-plastic coffee stirrers available
  • Non-plastic drinking straws available
  • Reusable cups
  • Reusable tableware
  • Smoking not allowed
  • Some LED lighting used
  • Vegan dining options
  • Vegetarian breakfast available
  • Vegetarian dining options
  • Waste recycling policy

Room amenities

Bedroom

  • Premium bedding

Bathroom

  • Bathtub or shower
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Towels provided

Entertainment

  • Flat-screen TV with cable/satellite channels

Food and drink

  • Coffee/tea maker
  • Electric kettle
  • Free bottled water
  • Limited room service

More

  • Air conditioning
  • Cleaning products are eco-friendly
  • Connecting rooms available
  • Desk chair
  • Eco-friendly toiletries
  • Energy-saving switches used
  • Iron/ironing board on request
  • LED lighting
  • Phone
  • Safe
  • Soundproofed rooms
  • Water-efficient showers

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: 5:30 AM
Contactless check-in available
Minimum check-in age: 18

Check-out

Check-out before noon
Contactless check-out available

Special check-in instructions

Guests will receive an email within 24 hours before arrival with check-in instructions; front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • Pets: EUR 8 per pet, per night
  • Service animals are exempt from fees

Children and extra beds

  • Children are welcome.
  • Kids stay free! One child 12 years old or younger stays free when using existing bedding.
  • Rollaway/extra beds are not available.
  • Cribs (infant beds) are not available.

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • A tax is imposed by the city: EUR 3.74 per person, per night. This tax does not apply to children under 18 years of age.

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: approximately EUR 19 per person
  • Self parking fee: EUR 16.5 per day
  • Pet fee: EUR 8 per pet, per night
  • Service animals are exempt from fees

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
Cashless transactions are available
Safety features at this property include a fire extinguisher, a smoke detector, a security system, and a first aid kit
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Guests will receive an email 24 hours before arrival with check-in information. Front desk staff will greet guests on arrival at the property.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • Onsite cash transactions can't exceed EUR 1000, due to national regulations. For more details, please contact the property using information in the booking confirmation.
  • One child 12 years old or younger stays free in the same room as the parent or guardian when using existing bedding.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.

National rating

This property has received its official star rating from the French Tourism Development Agency, ATOUT France.

Property is also known as

Mercure Bordeaux Gare Saint-Jean
Mercure Hotel Bordeaux Gare Saint-Jean
Mercure Bordeaux Gare Saint Jean Hotel Bordeaux
Hotel Mercure Bordeaux Centre Gare Saint Jean
Hotel Mercure Gare Saint Jean
Mercure Bordeaux Centre Gare Saint Jean
Mercure Gare Saint Jean
Novotel Bordeaux Centre Gare Saint Jean Hotel
Hotel Mercure Bordeaux Centre Gare Saint Jean
Novotel Bordeaux Centre Gare Saint Jean Bordeaux
Novotel Bordeaux Centre Gare Saint Jean Hotel Bordeaux

Novotel Bordeaux Centre Gare Saint Jean Reviews

Reviews

8.4

Very good

Rating 10 - Excellent. 109 out of 213 reviews
Rating 8 - Good. 58 out of 213 reviews
Rating 6 - Okay. 30 out of 213 reviews
Rating 4 - Poor. 11 out of 213 reviews
Rating 2 - Terrible. 5 out of 213 reviews

8.8/10

Cleanliness

8.8/10

Staff & service

8.0/10

Amenities

8.6/10

Property conditions & facilities

Reviews

Verified

10/10 Excellent

Marianelly

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The breakfast was amazing
Stayed 1 night in May 2025
Verified

10/10 Excellent

James

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff at the reception and in the restaurant are excellent - very kind, helpful and attentive.
Stayed 1 night in Apr 2025
Verified

10/10 Excellent

Ninette

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Early check in was really helpful, friendly staff and good breakfast. Ideal location for the station
Stayed 1 night in Aug 2025
Verified

10/10 Excellent

David

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very friendly and helpful staff made for an enjoyable stay at this clean and comfortable hotel.
Stayed 3 nights in Jul 2022
Verified

10/10 Excellent

Amanda

Liked: Cleanliness, staff & service, property conditions & facilities
Clean and comfortable room with staff very accommodating.
Stayed 1 night in Jul 2024
Verified

6/10 Okay

Marcelo

Liked: Cleanliness, property conditions & facilities
The plus is to be close to the train station and an overground light train station that connects to an all main areas of Bordeaux.
Stayed 1 night in May 2025
Verified

10/10 Excellent

Craig

Liked: Cleanliness, staff & service, property conditions & facilities
We loved this hotel. Great proximity to train station and also walkable to old town. We had amazing patio and breakfast was perfect each morning.
Stayed 4 nights in May 2023
Verified

10/10 Excellent

Tanjal

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very comfortable hotel with helpful staff. Located 5 min walk to the train station and number 1 bus stop to the airport.
Stayed 1 night in Aug 2022
Verified

10/10 Excellent

IAN

Liked: Cleanliness, staff & service, property conditions & facilities
good location
Stayed 2 nights in Aug 2023
Verified

8/10 Good

natalia

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
close to a train station and downtown.
Stayed 1 night in Jul 2024
Verified

10/10 Excellent

Kathinka Elinor

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great family friendly hotel

Great hotel, very convenient for a stopover when travelling by train. Friendly staff, nice restaurant with seasonal food. Right next to the tram.
Stayed 1 night in Jul 2022
Verified

10/10 Excellent

ARNAUD

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Safe place and easy tram access
Stayed 1 night in Jun 2022
Verified

8/10 Good

Jeff

Liked: Cleanliness, staff & service, property conditions & facilities
Close to the train station and right on the tram line.
Stayed 1 night in Sep 2023
Verified

8/10 Good

natalia

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Modern, close to train station
Stayed 1 night in Jul 2024
Verified

10/10 Excellent

Henricus

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The room is spacious, complete amenities and modern
Stayed 1 night in Sep 2024
Verified

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great night

Everything is good, there was umbrella provided during the raining season. Buffet breakfast was great too.
Stayed 1 night in Nov 2023
Verified

8/10 Good

Timothy

Liked: Cleanliness, staff & service, property conditions & facilities
Conviently close to the train station. Room comfortable.
Stayed 1 night in Jul 2023
Verified

10/10 Excellent

Richard

We had a relaxing and convenient quick stay. There was a train strike so we needed to drive, and parking at the hotel was right there! Staff was friendly and all spoke English. Highly recommended b
Stayed 1 night in Jan 2024
Verified

10/10 Excellent

Dominic

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Loved the City

One night stay on a motorcycling trip. Convenient, safe parking, air conditioned. Tram outside to take you into the centre of town.
Stayed 1 night in Aug 2024
Verified

10/10 Excellent

John

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Relaxing and enjoyable

Good spot close to transport and the city centre as well as the train station. Helpful reception staff who were able to help me with questions or concerns meant it was an enjoyable experience to stay. Both comfortable and relaxing.
Stayed 2 nights in Oct 2023
Verified

6/10 Okay

francisco m.

overall satisfied with the stay the stall at check was very helpful and accomidating

vary happy with the staff at check very knowledgeable of the town, big room with a big bathtub, WiFi worked, breakfast was very good with a big selection of a buffet boiled eggs, cold cuts cheese, croissants, baguettes, juices coffee fruits cereal, close to the city center walking distance and the tram stop is just outside the door if you prefer to walk
Stayed 1 night in Jul 2018
Verified

8/10 Good

Geoffrey

Liked: Cleanliness, staff & service, property conditions & facilities
A decent budget hotel which suited us as close to the station. 30 minute walk to get to the central area but not a problem if reasonably fit. Quiet and safe location with no traffic noise of any consequence.
Stayed 3 nights in Aug 2024
Verified

10/10 Excellent

Anna

Liked: Cleanliness, property conditions & facilities, room comfort

Great reception staff

The lady with brown hair and lovely oriental accent at the reception desk made our stay very comfortable. We loved her friendly attitude and readiness to help any time. We also appreciated that our room was ready upon arrival in earlier hours.
Stayed 1 night in Apr 2024
Verified

10/10 Excellent

Shane

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Exceptional customer service.

The staff at the hotel were extremely helpful in providing us with information about places to see in Bordeaux and how to get there most efficiently. This greatly enhanced our relatively short visit to the city at the end of our holiday. The accommodation itself was also very comfortable.
Stayed 1 night in Aug 2022
Verified

10/10 Excellent

Michael

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very good generally. Restaurant has limited menu. Close to station. Good place via trams to explore Bordeaux. Facilities very good. Would come again.
Stayed 3 nights in Apr 2024