Novotel Bordeaux Centre Gare Saint Jean

Extra-person charges may apply and vary depending on property policy

Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed

This property accepts credit cards and cash

Cashless transactions are available

Safety features at this property include a fire extinguisher, a security system and a first aid kit

Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. This property accepts Visa, Mastercard, American Express, JCB International, Eurocard and cash. For guests' safety, the property includes a fire extinguisher, a smoke detector, a security system and a first aid kit in all accommodation. Cashless payment methods are available for all transactions. Contactless check-in and contactless check-out are available.

• One child stays free
• Guest education on local ecosystems and culture
• Comprehensive recycling policy
• Staff temperature checks are not conducted regularly
• Temperature checks are available to guests
• Bed sheets and towels are washed at a temperature of at least 60°C/140°F
• Commonly-touched surfaces are cleaned with disinfectant
• Property confirms they are implementing guest safety measures
• Contactless check-out is available
• Security system
• Debit cards not accepted
• Property does not follow sanitisation practices of any association
• Staffed front desk
• Guest will receive an email before arrival 24 hours
• Smoke detector
• Service animals are allowed
• Service animals are exempt from fees/restrictions
• Cashless transactions are available
• Masks are compulsory at the property
• Contactless food service / room service is available
• Reservation might be required for some facilities on-site
• Property is cleaned with disinfectant
• Staff wears personal protective equipment
• Protective clothing is available to guests
• Masks are available to guests
• Mobile key entry is not available
• Food service has been amended for enhanced safety
• Shield between guests and staff in main contact areas
• Guests are provided with free hand sanitiser
• Children stay free - maximum age 12
• Social distancing measures are in place
• Contactless check-in is available
• No rollaway/extra beds available
• No cots (infant beds) available
• Guests will receive an email with special check-in instructions
• Property does not follow a brand or regulatory agency's sanitisation guidelines
• Property confirms they are implementing enhanced cleaning measures
• Children stay free
• Parking height restrictions apply
• Individually-wrapped food options are not available
• No gap period between guest stays