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Hotel & Spa El Castell de Ciutat

4.0 star property

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Photo gallery for Hotel & Spa El Castell de Ciutat

An indoor swimming pool with clear glass walls, stone walls, and wooden ceiling beams.
An arched stone doorway leading to a cobblestone path with a palm tree and mountains in the background.
A stone-walled dining area with a fireplace, arched ceilings, and a long table set for a meal.
A wooden table with chairs on a balcony overlooking mountains.
A large, two-story house with a prominent entrance, a landscaped garden with various plants and flowers, and a well-maintained lawn.

Reviews

9.2 out of 10
Wonderful

Popular amenities

  • Pet-friendly
  • Free Wi-Fi

Explore the area

View in a map
Ctra. N 260 - Km 229, La Seu d'Urgell, Lleida, 25700
  • Place, La Seu d'Urgell Cathedral
    ‪18 min walk‬
  • Place, Diocesan Museum of Urgell
    ‪20 min walk‬
  • Place, La Molina Ski Resort
    ‪60 min drive‬
  • Airport, La Seu d'Urgell (LEU)
    ‪18 min drive‬

Room options

View all photos for Standard Double or Twin Room

A hotel room with a large bed, a desk, a chair, a TV, and a balcony with a view of the mountains.

Standard Double or Twin Room

10.0 out of 10
Exceptional
(1 review)
  • Mountain view
  • 24 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed
  • Free Wi-Fi

View all photos for Deluxe Double or Twin Room, Mountain View

A bedroom with a wooden ceiling, a bed with pillows, a bedside table, and a lamp.

Deluxe Double or Twin Room, Mountain View

9.2 out of 10
Wonderful
(14 reviews)
  • Mountain view
  • 33 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free Wi-Fi

View all photos for Junior Suite, Mountain View

A hotel room with a large bed, a sitting area with a sofa and armchair, a glass coffee table, and a view of the outdoors.

Junior Suite, Mountain View

7.4 out of 10
Good
(3 reviews)
  • Mountain view
  • 47 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed
  • Free Wi-Fi

View all photos for Royal Suite, Mountain View

A bedroom with a four-poster bed, a wooden ceiling, and a mirror on the wall.

Royal Suite, Mountain View

  • Mountain view
  • 98 sq m
  • 2 bedrooms
  • Sleeps 4
  • 2 King Beds
  • Free Wi-Fi

Similar properties

Front of property – evening/night
Parador de la Seu d'Urgell
La Seu d'Urgell
  • Pool
  • Free Wi-Fi
  • Restaurant
  • Air-conditioning
4.5 out of 5, Wonderful, 221 reviews
The price is €105
includes taxes & fees
30 Aug - 31 Aug
Parador de la Seu d'Urgell

About this property

Hotel & Spa El Castell de Ciutat

Along with 2 restaurants, this smoke-free hotel has a full-service spa and an indoor pool. Free WiFi in public areas and free valet parking are also provided. Other amenities include an outdoor pool, a fitness center, and a bar/lounge.
Hotel & Spa El Castell de Ciutat offers 38 accommodations with free minibar items and safes. Each accommodation is individually furnished and decorated. Beds feature premium bedding. Digital television is provided. Bathrooms include bathrobes, slippers, bidets, and complimentary toiletries.

This La Seu d'Urgell hotel provides complimentary wireless Internet access, with a speed of 250+ Mbps (good for 3–5 people or up to 10 devices). Business-friendly amenities include desks, printers, and phones. Additionally, rooms include complimentary newspapers and hair dryers. In-room massages and irons/ironing boards can be requested. A nightly turndown service is provided and housekeeping is offered daily.

Hot springs and complimentary bicycles are featured at the hotel. An indoor pool, an outdoor pool, and a hot tub are on site. Other recreational amenities include a sauna and a fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

Wellness & Spa El Castell has 4 treatment rooms. Services include hot stone massages, sports massages, Swedish massages, and Thai massages. A variety of treatment therapies are provided, including aromatherapy, Ayurvedic, and hydrotherapy. The spa is equipped with a sauna, a hot tub, and Turkish bath/hammam. The spa is open daily. Children under 16 years old are not allowed in the spa without adult supervision. There are 2 hot springs open between 9:00 AM and 8:00 PM.
During your stay at Hotel & Spa El Castell de Ciutat, you're just a quick walk from Torre Solsona. Features include free WiFi in public areas and free valet parking, plus 2 restaurants. Some of the pet-friendly amenities this property offers include food and water bowls and litter boxes.
  • Free WiFi (speed: 250+ Mbps (good for 3–5 people or up to 10 devices))
  • Free valet parking and self parking
  • Enjoy a bite to eat at Restaurante Tapies, a fine-dining restaurant that serves local cuisine
  • Buffet breakfast served daily for a fee
  • Take a swim in the indoor and outdoor pools or soak in the hot tub
  • Indulge with Swedish massages, facials, or reflexology at Wellness & Spa El Castell
  • Services include dry cleaning/laundry, a concierge, and tour or ticket assistance
  • Onsite recreation includes hot springs, a gym, and a steam room
  • 6 minutes by foot from Torre Solsona and a 4-minute drive from La Seu d'Urgell Cathedral
  • Cats and dogs welcome for a fee
  • Pet-friendly amenities are available, including food and water bowls and litter boxes
Hotel & Spa El Castell de Ciutat offers its guests a full-service spa, hot springs, and an indoor pool. There are 2 restaurants on site, along with a snack bar/deli. You can enjoy a drink at one of the bars, which include a poolside bar and a bar/lounge. Public spaces have free WiFi.

There are 4 meeting rooms available. An outdoor pool, a hot tub, and a fitness center are also featured at the business-friendly Hotel & Spa El Castell de Ciutat. Free self parking and valet parking are available.

This 4-star La Seu d'Urgell hotel is smoke free.

For a fee, guests can enjoy buffet breakfast daily from 7:30 AM to 10:30 AM.
Restaurante Tapies - This fine-dining restaurant specializes in local cuisine and serves lunch and dinner. Open daily.
Restaurante Katia - This bistro specializes in local cuisine. Open daily.
Room service (during limited hours) is available.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 250+ Mbps (good for 3–5 people or up to 10 devices)
  • Available in some public areas: Free WiFi

Parking and transport

  • Free secured, covered self parking on site
  • Free valet parking on site
  • Limited on-site valet and self parking
  • Wheelchair-accessible parking available
  • Onsite parking options include a garage and a carport

Food and drink

  • Daily buffet breakfast available 7:30 AM to 10:30 AM for a fee: EUR 25 for adults and EUR 15 for children
  • 2 restaurants
  • A bar/lounge
  • A poolside bar
  • Coffee and tea in common areas
  • Couples/private dining
  • Private picnics
  • Snack bar/deli

Restaurants on site

  • Restaurante Katia
  • Restaurante Tapies

Things to do

  • 18-hole adjacent golf course
  • 2 hot springs
  • Archery
  • Designer stores
  • Free bicycle rentals
  • Full-service spa
  • Golf carts
  • Golf clubhouse
  • Golf clubs/equipment
  • Gym
  • Hot tub
  • Indoor pool
  • Library
  • Outdoor pool
  • Private wine tours
  • Pro golf lessons
  • Sauna
  • Ski passes
  • Ski storage
  • Steam room
  • Wine tasting room
  • Winery release events

Family friendly

  • Cot (surcharge)
  • Indoor pool
  • Laundry facilities
  • Outdoor pool
  • Rollaway/extra bed (surcharge)
  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Guidebooks
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Proposal/romance packages
  • Tour and ticket assistance
  • Turndown service
  • Wedding services

Business services

  • 4 meeting rooms
  • Conference centre

Outdoors

  • Garden
  • In a nature reserve
  • In the mountains
  • On the riverwalk
  • Terrace

Full-service spa

  • 2 hot springs
  • 4 treatment rooms
  • Aromatherapy
  • Ayurvedic treatments
  • Body scrubs
  • Body wraps
  • Detox wraps
  • Facials
  • Hot springs open from 9:00 AM - 8:00 PM
  • Hot springs water temperature - 32 ºC
  • Hot stone massages
  • Hot tub
  • Hydrotherapy
  • In-room massages
  • Manicures/pedicures
  • Reflexology
  • Sauna
  • Spa open daily
  • Sports massages
  • Swedish massages
  • Thai massages
  • Thalassotherapy
  • Turkish bath

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 3 accessible parking spaces
  • Handrails in stairways (110 centimetre high)
  • Upper floors accessible by stairs only
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible registration desk (120 centimetre high)
  • Wheelchair-accessible restaurant

More

  • 1 building
  • 2 floors
  • Banquet hall
  • Built in 1973
  • Fireplace in lobby
  • Smoking not allowed

Room amenities

Bedroom

  • Blackout drapes
  • Cot (surcharge)
  • Premium bedding
  • Rollaway/extra bed (surcharge)

Bathroom

  • Bidet
  • Dressing gowns
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Slippers
  • Towels provided

Entertainment

  • 24-inch TV with digital channels
  • IPod dock
  • MP3 dock

Food and drink

  • Champagne service
  • Free stocked minibar
  • Limited room service
  • Meal delivery service
  • Restaurant dining guides

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Electrical adapters
  • Free daily newspapers
  • Individual decor
  • Individual furnishings
  • Iron/ironing board on request
  • Laptop workspace
  • Phone
  • Printer
  • Safe
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 2:00 PM; Check-in end time: anytime
Minimum check-in age: 18

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • Pets: EUR 15 per pet, per night
  • Only dogs and cats are allowed
  • Maximum 2 pets
  • Pets cannot be left unattended
  • Food and water bowls and litter boxes are available
  • Service animals are exempt from fees

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available for EUR 50.0 per day.
  • Cribs (infant beds) are available for EUR 25.0 per day.

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • A tax is imposed by the city: EUR 1.98 per person, per night, up to 7 nights. This tax does not apply to children under 17 years of age.

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: approximately EUR 25 for adults and EUR 15 for children
  • Pet fee: EUR 15 per pet, per night
  • Service animals are exempt from fees
  • Crib (infant bed) fee: EUR 25.0 per day
  • Rollaway bed fee: EUR 50.0 per day

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
Safety features at this property include a fire extinguisher
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
Front desk staff will greet guests on arrival at the property.
Property Registration Number HL-000475
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • Onsite cash transactions can't exceed EUR 1000, due to national regulations. For more details, please contact the property using information in the booking confirmation.
  • Hot springs access available from 9:00 AM to 8:00 PM.
  • Reservations are needed for golf tee times, massage services, and spa treatments. For reservations, contact the hotel before arrival using the contact information on the booking confirmation.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.

Property is also known as

Castell Ciutat
El Castell Ciutat
El Castell Ciutat Hotel
El Castell Ciutat Hotel La Seu d'Urgell
El Castell Ciutat La Seu d'Urgell
El Castell De Ciutat Hotel La Seu d`Urgell
El Castell De Ciutat Spain/Catalonia
& Castell Ciutat Seu D'urgell
Hotel Spa El Castell de Ciutat
El Castell de Ciutat Relais Chateaux
Hotel & Spa El Castell de Ciutat Hotel
Hotel & Spa El Castell de Ciutat La Seu d'Urgell
Hotel & Spa El Castell de Ciutat Hotel La Seu d'Urgell

Hotel & Spa El Castell de Ciutat Reviews

Reviews

9.2

Wonderful

Rating 10 - Excellent. 85 out of 122 reviews
Rating 8 - Good. 26 out of 122 reviews
Rating 6 - Okay. 6 out of 122 reviews
Rating 4 - Poor. 2 out of 122 reviews
Rating 2 - Terrible. 3 out of 122 reviews

9.4/10

Cleanliness

9.2/10

Staff & service

9.6/10

Amenities

8.8/10

Property conditions & facilities

Reviews

Verified review

10/10 Excellent

Lyse

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This hotel is in a beautiful and quiet area. Our room was impeccable with a great view on the mountains. Our dinner at the hotel was excellent. Easy parking and very welcoming staff.
Stayed 1 night in Oct 2025
Verified review

10/10 Excellent

Ali

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything here was fantastic, the staff were very friendly and the foods are very delicious, the taste of the food was new. They took a birthday cake for my wife:) she loved it so much
Stayed 2 nights in Aug 2025
Verified review

10/10 Excellent

Catherine

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

One of the best hotels in Catalonia!

We stayed all over Catalonia and this was our favourite hotel by far. The views are simply breathtaking, the outside pool and jacuzzi are wonderful, the rooms are spacious and staff couldn’t do more to help us! The views alone make this hotel wonderful value! We left feeling fully relaxed and plan to come back!
Stayed 4 nights in Aug 2024
Verified review

10/10 Excellent

Deborah

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Wonderful location in the mountains within easy walk to town. Very close and easy drive for a day trip to Andora. Beautiful pool and wonderful steam room to enjoy after a day out touring . Staff couldn’t have been nicer or accommodating . Breakfast was excellent.
Stayed 3 nights in Oct 2024
Verified review

10/10 Excellent

Steven

Liked: Cleanliness, amenities
What a gem. The staff are excellent, the food is fantastic, the property full of pleasant surprises. Wish we could have stayed longer!
Stayed 1 night in Aug 2024
Verified review

10/10 Excellent

Mirza

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
An absolutely wonderful find! Highly recommended for Mountain views and the service was excellent , from start to finish. Dinner in the terrace was well worth it! Swimming and jacuzzi were good. Highly recommend 👍
Stayed 1 night in Aug 2025
Verified review

6/10 Okay

zbigniew

Liked: Staff & service

Short stay

It Is very old hotel with no renovation The time stop 20 years at this hotel Location is very good The breakfast below average This hotel should be 2 stars not more
Stayed 2 nights in Jul 2024
Verified review

10/10 Excellent

gemma

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Couldn't do enough to help

The owner couldn't do enough for us when we didn't want to leave the hotel for some food as the children were tired. They created some simple light food options for us to enjoy on the beautiful terrace. The pools were amazing, so clean and the views were spectacular.
Stayed 1 night in Aug 2024
Verified review

10/10 Excellent

Joanne

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The grounds of the hotel are beautiful, and so are the views of the Pyrenees from the rooms. But, the best part of my stay was interacting with the wonderful people who worked at the hotel. The women at the front desk were friendly, knowledgable and professional. And the 2 managers that I met were the same. They gave me recommendations on where to stop on my way back to Lisbon and also made the hotel reservation for me! The staff was quick to help and did it with a smile. It was an excellent 3 nights and I would not hesitate to return.
Stayed 3 nights in Aug 2024
Verified review

8/10 Good

Deep

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Very friendly staff and great dinner!

Incredibly friendly staff at all levels (Reception, Restaurant, Housekeeping and Spa), amazing food for dinner at the restaurant. Two issues prevent this place from getting top marks: we didn't have hot water for the first night and first morning in the shower. Secondly, due to some older infrastructure there is a knocking noise we heard throughout both nights which was the heating system working. The noise kept us from sleeping well and we left the hotel quiet tired. We did tell management and they took our concerns seriously and tried to compensate, however it's just a shame to not rest well after long days in the snow in nearby Andorra.
Stayed 2 nights in Dec 2024
Verified review

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities

Great spot

Enjoyed 2 nights. Positives: - Very friendly and helpful staff - Great location. The history of the hotel site is wonderful - The saunas were great - enjoyed the outside pool for a few hours. Great views from the pool deck - Room was a great size and nice view from the balcony. - Fantastic continental breakfast. Negatives: - Beds were far too firm for our liking. Of course, this is all in your personal preference but we had trouble getting comfortable. - The outdoor hot tubs were not “hot” during our stay and staff could not rectify the issue. Overall, this Would appear to be the best option in La Seu d’Urgell. Our understanding from the staff is that they have been open for about six months. There is some repairs to the roof ongoing, we heard nothing during our stay.
Stayed 2 nights in Sep 2024
Verified review

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, amenities
Habitación limpia y espaciosa, el SPA muy agradable, el desayuno muy completo, la ubicación y el entorno encantador, parking en el mismo edificio, el personal amable, aunque casi nadie habla catalán.
Stayed 1 night in Feb 2026
Verified review

10/10 Excellent

Christophe

Liked: Cleanliness, staff & service, amenities
Chambre très propre comme tout l'hôtel. Je voudrais souligner l'extrême gentillesse du personnel de l'accueil, du restaurant....de tout le monde en fait. Je n'avais pas connu cela depuis très longtemps. La carte du restaurant était très bien et le petit déjeuner de bonne qualité. C'est donc une valeur sûre.
Stayed 2 nights in Feb 2026
Verified review

10/10 Excellent

Danielle

Liked: Cleanliness, amenities, property conditions & facilities
C’est sans contredit le plus complet et bel endroit pour séjourner dans la région de La Seu d’Urgell! Les repas étaient absolument délicieux, le centre de mieux-être était diversifié avec ses bains et espaces repos et le personnel nous a offert un service et une attention exceptionnelle tout au long de notre séjour! La visite du château avec un employé a également été un bel highlight! Je recommande sans contredit cet endroit!
Extérieur du château
Intérieur du château
Vue sur la Ciutat à partir du château
Stayed 2 nights in Feb 2026
Verified review

10/10 Excellent

Pablo Jose

Liked: Cleanliness, staff & service, amenities
todo perfecto
Stayed 1 night in Jan 2026
Verified review

10/10 Excellent

Antoni

Liked: Cleanliness, staff & service, property conditions & facilities
No tomamos desayuno
Stayed 1 night in Jan 2026
Verified review

6/10 Okay

Josep Manuel

Disliked: Property conditions & facilities
Pienso que la relación calidad/precio no es buena. El precio es elevado para el servicio ofrecido.
Stayed 1 night in Dec 2025
Verified review

10/10 Excellent

Victor

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Si.
Stayed 1 night in Dec 2025
Verified review

8/10 Good

OCTAVIO AUGUSTO

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
O hotel é incrível, impecável, desde a limpeza e organização até o serviço e a simpatia de todos os funcionários. Estou realmente impressionado com a atenção aos detalhes. Notei, porém, que em dias de maior movimento e ocupação a área do café da manhã fica lotada. A opção de café no quarto é uma ótima maneira de liberar espaço mas o serviço em bandeja não combina muito bem com a decoração e qualidade do hotel (lembra um hospital). É um espaço elegante e administrado com carinho. Na minha opinião, o café da manhã deveria ser servido em um aparador/buffet com rodinhas o que sem dúvida, o tornaria mais atraente para ser consumido no quarto.
Stayed 3 nights in Dec 2025
Verified review

10/10 Excellent

JEAN-MARC

Liked: Cleanliness, amenities, property conditions & facilities
Tout était parfait. Très très bel établissement avec un haut niveau de prestations, idéalement placé au calme avec une vue imprenable sur la vallée et les montagnes enneigées. C’était top !
Stayed 1 night in Dec 2025
Verified review

8/10 Good

Emiliano

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Habitaciones amplias y con bellas vistas. El baño tiene todos los suplementos necesarios. En cuanto a las comidas, tanto desayuno como el menú de la cena, podría ofrecer más variedad. El personal muy amable.
Stayed 4 nights in Dec 2025
Verified review

8/10 Good

Miguel

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Habitación limpia, personal muy amable y aparcamiento en el mismo hotel.
Stayed 2 nights in Dec 2025
Verified review

10/10 Excellent

Gema

Liked: Cleanliness, staff & service, amenities
Trato inmejorable, una maravilla.
Stayed 2 nights in Dec 2025
Verified review

10/10 Excellent

Alberto

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Todo perfecto.
Stayed 1 night in Dec 2025
Verified review

10/10 Excellent

JOSE

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Habitacion preciosa, excelente , limpia y bien cuidada , terraza con vistas a la montaña. Atencion al cliente excelente. EL SPA al aire libre , sauna, piscina interior inmejorable, superlimpio no se puede pedir mas Volveremos seguros
Stayed 1 night in Dec 2025

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