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Custom Touch Village-Sulphur

2.5 star property

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Photo gallery for Custom Touch Village-Sulphur

32-inch flat-screen TV with satellite channels, TV
Reception
Deluxe Studio Suite, 1 Double Bed, Kitchenette | Private kitchenette
Deluxe Studio Suite, 1 Double Bed, Kitchenette
Shower

Reviews

7.2 out of 10
Good

Popular amenities

  • Pet-friendly
  • Parking included
  • Air-conditioning
  • Laundry room

Explore the area

View in a map
1207 Ravia Rd, Sulphur, LA, 70665
  • Place, West Cal Arena and Events Center
    ‪6 min drive‬
  • Place, Creole Nature Trail Adventure Point
    ‪6 min drive‬
  • Place, McMurray Ball Park
    ‪7 min drive‬
  • Airport, Lake Charles, LA (LCH-Lake Charles Regional)
    ‪29 min drive‬

Room options

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About this property

Custom Touch Village-Sulphur

Laundry facilities, a TV in a common area, and free self parking are available at this motel. Weekly housekeeping is available.
Custom Touch Village-Sulphur offers 233 accommodations with coffee/tea makers. Each accommodation is individually furnished. Full-sized refrigerators/freezers and microwaves are provided.

Bathrooms include showers. 32-inch flat-screen televisions come with premium satellite channels. Housekeeping is offered weekly and change of towels can be requested. Housekeeping is provided on a limited basis.

During your stay at Custom Touch Village-Sulphur, you'll be close to West Cal Arena and Events Center. Features include free self parking and laundry facilities.
  • Free self parking
  • Amenities include laundry facilities and TV in a common area
  • 6 minutes by car from West Cal Arena and Events Center and 13 minutes from Horseshoe Lake Charles Casino
  • Pets welcome for a fee (restrictions apply)
As a guest of Custom Touch Village-Sulphur, you'll find laundry facilities and a television in a common area. The front desk is open around the clock. Free self parking is available.

Smoking is allowed in designated areas at this Sulphur motel.

Property amenities

Parking and transport

  • Free self parking on site
  • Limited on-site self parking

Things to do

  • TV in common areas

Family friendly

  • In-room full-sized refrigerator/freezer
  • In-room microwave
  • Laundry facilities

Conveniences

  • Laundry facilities
  • Limited-hour front desk

Guest services

  • Change of towels on request
  • Housekeeping (weekly)

Accessibility

  • No lift

More

  • Designated smoking areas

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Shower

Entertainment

  • 32-inch flat-screen TV with premium satellite channels

Food and drink

  • Coffee/tea maker
  • Cookware, dishware, and utensils
  • Full-sized refrigerator/freezer
  • Microwave
  • Paper towels

More

  • Air conditioning (climate-controlled)
  • Heating (climate-controlled)
  • Individual furnishings

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: 7:00 PM
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before 11:00 AM
Contactless check-out available

Special check-in instructions

The front desk is open daily from 9:00 AM - 9:00 PM
Guests must contact the property in advance for check-in instructions; front desk staffed during limited hours
To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation
If you are planning to arrive after 7:00 PM please contact the property in advance using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools

Access methods

Front desk (limited hours)

Pets

  • Pets: USD 200.00 per pet, per stay
  • Restrictions apply
  • For more information, you can reach out to the property at the number on the booking confirmation
  • Service animals are exempt from fees

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Cribs (infant beds) are not available.

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Pet fee: USD 200.00 per pet, per stay
  • Service animals are exempt from fees

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and debit cards; cash is not accepted
Cashless transactions are available
Safety features at this property include a fire extinguisher and a smoke detector
The front desk at this property is open daily from 9:00 AM - 9:00 PM.
To arrange for check-in, guests must contact the property at least 24 hours prior to arrival using the information on the booking confirmation. Guests arriving after 7:00 PM must make advance arrangements by contacting the property using the information on the booking confirmation. Guests must contact the property in advance for check-in information. Front desk staff will greet guests on arrival at the property.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • Registered guests are the only ones allowed to be in guestrooms.
  • To make arrangements to bring your pet, contact the property directly at the number on your booking confirmation (please see the Fees section for related charges).

Property is also known as

Custom Touch Village Sulphur
Custom Touch Village-Sulphur Motel
Custom Touch Village-Sulphur Sulphur
Custom Touch Village-Sulphur Motel Sulphur

Custom Touch Village-Sulphur Reviews

Reviews

7.2

Good

Rating 10 - Excellent. 18 out of 50 reviews
Rating 8 - Good. 13 out of 50 reviews
Rating 6 - Okay. 6 out of 50 reviews
Rating 4 - Poor. 5 out of 50 reviews
Rating 2 - Terrible. 8 out of 50 reviews

7.6/10

Cleanliness

8.2/10

Staff & service

6.0/10

Amenities

7.2/10

Property conditions & facilities

Reviews

Verified

6/10 Okay

Michael

Liked: Cleanliness, staff & service, property conditions & facilities
Disliked: Amenities
Friendly staff and very helpful. Room was clean but they only come to clean once a week to clean again and there is no trash cans or cleaning tools so garbage piles up and room gets dirty on top of being well over priced for the services you get.
Stayed 4 nights in Aug 2021
Verified

4/10 Poor

John

Liked: Cleanliness, staff & service, property conditions & facilities
Room was small and very Spartan
Stayed 2 nights in Jul 2021
Verified

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service
I liked that it was quiet and not to far away from holly beach. It was decently priced, the only thing was the parking is small.
Stayed 2 nights in Jul 2021
Verified

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was a pleasant stay.
Stayed 2 nights in Jul 2021
Verified

2/10 Terrible

Verified traveller

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
I BOOKED
Stayed 1 night in Jul 2021
Verified

4/10 Poor

Jennifer

Disliked: Cleanliness, property conditions & facilities, room comfort

Stay away!

Mold. No battery in smoke detector. Overcrowded parking. Lack of security in doors.
Stayed 1 night in Jun 2021
Verified

2/10 Terrible

Jennifer

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities, room comfort

Stay away for you health and safety!

Staff was nice at the office is the only good thing about this place. Health and safety hazards galore. Walked into room and noticed the smoke detector battery slot open without a battery. Mold on the bathroom ceiling and baseboards probably due to the exhaust fan not working. The air filter on the air conditioner was filthy. Also hard to tell if the door is locked or not because there is no deadbolt and no other security measure inside like a latch or something on the door. Sheets seemed to be half washed with a few curly black hairs similar to pubic hairs on them. The parking is ridiculous due to their not being ample room go park vehicles so it is over crowded. The refund policy is NO refunds whatsoever and I can see why with such poor conditions.
Batter slot open with no battery in smoke detector
This is an accumulation of at least 2 weeks of dirt. I stayed 2 nights.
Mold on basbeboard behind toilet and bubbles in sheetrock.
Mold on bathroom ceiling
Stayed 1 night in Jun 2021
Verified

6/10 Okay

Verified traveller

Disliked: Staff & service
Rudeness of staff at check in. They claimed they didnt have our reservation and when i showed them confirnation I felt like they were forced to find accommodations for us. I reserved 2 rooms. One was fine but in the other one the TV and toilet didn't work.
Stayed 1 night in Jun 2021
Verified

8/10 Good

Mohamed

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Business starting but a pleasant stay...
Stayed 1 night in Jun 2021
Verified

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I liked the fact that they gave us another room because they didn’t have the one we had reserved at the end of the day it was was great the staff was really polite and friendly.
Stayed 3 nights in Jun 2021
Verified

6/10 Okay

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities
Good place , a little overpriced, no privacy due to the window blinds , no late check-in, great staff,
Stayed 1 night in May 2021
Verified

2/10 Terrible

Verified traveller

Disliked: Amenities, property conditions & facilities
Don't go out of your way.
Stayed 1 night in May 2021
Verified

6/10 Okay

Cheri

Liked: Cleanliness, staff & service, property conditions & facilities

Average stay

The price was right. It was the middle of the road stay,the location was more suited to people working out of town for a week or two. The walls were way to thin, no bathroom amenities. On a good note the beds were very comfortable the towels were way above average, and the room was super clean. The desk clerk was fantastic.
Stayed 1 night in May 2021
Verified

6/10 Okay

Verified traveller

Disliked: Room comfort

Unsatisfied

Is not for a family stay, more for anyone working in the area, was to small felt crammed up, had maintenance problems the day of check-in unloaded car got settled in then had to changed rooms after a long drive to get there, was hard to get comfortable, i could go on an on about my stay, bad experience and will never stay there again.
Stayed 2 nights in Apr 2021
Verified

10/10 Excellent

Dean

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great nights sleep!

Loved this place ! Super clean & extra friendly staff Definitely would stay here again!
Stayed 1 night in Apr 2021
Verified

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was nice but couldn’t find parking to where the room was at
Stayed 1 night in Mar 2021
Verified

10/10 Excellent

Rhonda

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great service!!

Our AC wasn’t working and I made a call to overnight management. She upgraded our facility and had security meet us there to let us in while she was on her way there. This was at 1am so she also gave us a later checkout time. Very accommodating!
Stayed 1 night in Mar 2021
Verified

6/10 Okay

Verified traveller

Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
The property was nice the room was nice but the toilet had a leak and we didn't find it until we got back to the room around 10pm. We called the office and someone came to fix it and they didn't have the part so they had to turn it off and we had to move to another room. But other than that it was ok.
Stayed 1 night in Mar 2021
Verified

4/10 Poor

Verified traveller

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
No fridge, no microwave, internet signal too weak to connect, ants in room, never came to clean room or bring new towels. Asked for both fridge and microwave and never received either one; had to use cell phone hot spot for internet, had to ask for new towels and never received any. The people to the room next to me we're up at all hours screaming at each other. Definitely will not stay there again or recommend.
Stayed 6 nights in Feb 2021
Verified

10/10 Excellent

Billy

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This place is a great place to stay for workers at the pants. They are setup as trailers or tiny homes with a place to do laundry.
Stayed 2 nights in Jan 2021
Verified

10/10 Excellent

Claudia

Stayed 2 nights in Aug 2021
Verified

8/10 Good

Danielle

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Aug 2021
Verified

2/10 Terrible

Susannae

Stayed 1 night in Jun 2021
Verified

10/10 Excellent

David

Liked: Staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2021
Verified

4/10 Poor

Verified traveller

Stayed 2 nights in Aug 2021