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Crowne Plaza Hotel Manchester City Centre by IHG

4.0 star property

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Photo gallery for Crowne Plaza Hotel Manchester City Centre by IHG

Exterior
Exterior
Meeting facility
Bar (on property)
Premium bedding, minibar, in-room safe, desk

Reviews

9.0 out of 10
Wonderful

Popular amenities

  • Free Wi-Fi
  • Air-conditioning
  • Gym
  • Business services

Explore the area

View in a map
70 Shudehill, Manchester, England, M4 4AF
  • Place, AO Arena
    ‪8 min walk‬
  • Place, Deansgate
    ‪9 min walk‬
  • Place, Canal Street
    ‪11 min walk‬
  • Airport, Manchester (MAN)
    ‪22 min drive‬

Room options

View all photos for Standard Room, 1 Queen Bed, Accessible (Minifridge)

Room amenity

Standard Room, 1 Queen Bed, Accessible (Minifridge)

8.0 out of 10
Very good
(6 reviews)
  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed

View all photos for Club Suite, 1 King Bed (Club Floor)

Separate bathtub and shower, hair dryer, bathrobes, towels

Club Suite, 1 King Bed (Club Floor)

9.0 out of 10
Wonderful
(2 reviews)
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room

Standard Room

Standard Room

10.0 out of 10
Exceptional
(1 review)
  • 1 bedroom
  • Sleeps 2
  • 1 Single Bed

View all photos for Standard Room, 1 King Bed

Premium bedding, minibar, in-room safe, desk

Standard Room, 1 King Bed

8.2 out of 10
Very good
(10 reviews)
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 1 King Bed (Club Floor)

Room amenity

Standard Room, 1 King Bed (Club Floor)

10.0 out of 10
Exceptional
(3 reviews)
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 1 Queen Bed

Premium bedding, minibar, in-room safe, desk

Standard Room, 1 Queen Bed

9.0 out of 10
Wonderful
(31 reviews)
  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed

View all photos for Standard Room, 2 Double Beds

Room amenity

Standard Room, 2 Double Beds

8.8 out of 10
Excellent
(23 reviews)
  • 1 bedroom
  • Sleeps 4
  • 2 Double Beds

View all photos for Premium Room

Room amenity

Premium Room

10.0 out of 10
Exceptional
(2 reviews)
  • Sleeps 2
  • 1 Single Bed

View all photos for Standard Room, 1 Queen Bed, Accessible

Separate bathtub and shower, hair dryer, bathrobes, towels

Standard Room, 1 Queen Bed, Accessible

  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed

View all photos for Premium Room, 2 Double Beds

Premium Room, 2 Double Beds

Premium Room, 2 Double Beds

8.8 out of 10
Excellent
(10 reviews)
  • 1 bedroom
  • Sleeps 4
  • 2 Double Beds

View all photos for Suite, 1 Bedroom

Suite, 1 Bedroom

Suite, 1 Bedroom

10.0 out of 10
Exceptional
(1 review)
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Junior Suite, 1 King Bed

Junior Suite, 1 King Bed | Room amenity

Junior Suite, 1 King Bed

  • Sleeps 2
  • 1 King Bed

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About this property

Crowne Plaza Hotel Manchester City Centre by IHG

Hotel with a restaurant, 9-minute walk to Deansgate
Along with a restaurant, this smoke-free hotel has a 24-hour fitness center and a bar/lounge. WiFi in public areas is free. Other amenities include a snack bar/deli, 24-hour room service, and a business center.
Crowne Plaza Hotel Manchester City Centre by IHG offers 228 accommodations with minibars and laptop-compatible safes. Beds feature premium bedding. LCD televisions come with satellite channels and pay movies. Bathrooms include separate bathtubs and showers, bathrobes, and hair dryers.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks, desk chairs, and phones. Additionally, rooms include complimentary bottled water and coffee/tea makers. Hypo-allergenic bedding and irons/ironing boards can be requested. Housekeeping is provided daily.

Recreational amenities at the hotel include a 24-hour fitness center.
Crowne Plaza Hotel Manchester City Centre by IHG's great location gets high marks from our customers. During your stay, you're just a quick walk from Manchester Arndale. You'll find features like free WiFi in public areas, plus a restaurant and a 24-hour gym.
  • Free WiFi
  • Grab something to eat at the restaurant or stop for a drink at the bar/lounge
  • Buffet breakfast served daily for a fee
  • Services include dry cleaning/laundry, a concierge, and tour or ticket assistance
  • Onsite recreation includes a 24-hour gym
  • Guests have great things to say about the helpful staff and the clean accommodations
  • Within a 10-minute walk of Deansgate and AO Arena
Along with a restaurant, there's a snack bar/deli on site. You can enjoy a drink at the bar/lounge. A business center and meeting rooms are available.

WiFi is free in public spaces. Event space at this hotel measures 7459 square feet (693 square meters) and includes conference space. A 24-hour fitness center, tour/ticket assistance, and concierge services are also featured at the business-friendly Crowne Plaza Hotel Manchester City Centre by IHG.

This 4-star Manchester hotel is smoke free.

For a fee, guests can enjoy buffet breakfast on weekdays from 6:30 AM to 10:00 AM and on weekends from 7:00 AM to 11:00 AM.
Glasshouse - This restaurant serves breakfast, lunch, and dinner. Guests can enjoy drinks at the bar.
24-hour room service is available.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Offsite parking available (GBP 19 per day)

Food and drink

  • Buffet breakfast available for a fee 6:30 AM to 10:00 AM on weekdays and 7:00 AM to 11:00 AM on weekends; GBP 12 to 17 per person
  • A bar/lounge
  • A restaurant
  • Snack bar/deli

Restaurants on site

  • Glasshouse

Things to do

  • 24-hour gym

Family friendly

  • Laundry facilities
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Tour and ticket assistance

Business services

  • 7,459 square feet of conference space
  • Business centre
  • Meeting rooms

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • Wheelchair accessible (may have limitations)

More

  • 8 floors
  • Ballroom
  • Banquet hall
  • Smoke-free property

Room amenities

Bedroom

  • Blackout drapes
  • Hypo-allergenic bedding
  • Premium bedding

Bathroom

  • Dressing gowns
  • Hair dryer
  • Private bathroom
  • Separate bathtub and shower
  • Towels provided

Entertainment

  • LCD TV with satellite channels
  • Pay films

Food and drink

  • 24-hour room service
  • Coffee/tea maker
  • Free bottled water
  • Minibar

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Desk chair
  • Iron/ironing board on request
  • Laptop workspace
  • Laptop-compatible safe
  • Phone

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: 3:30 AM
Contactless check-in available
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before 11:00 AM
Contactless check-out available
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools
Guests booked in breakfast included rate plans receive breakfast for up to 2 adults who are sharing a guestroom. Breakfast fees apply for additional guests.
Guests booked in dinner included rate plans receive dinner for up to 2 adults who are sharing a guestroom. Dinner fees apply for additional guests.

Access methods

Staffed front desk

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.
  • Cribs (infant beds) are not available.

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • A tax is imposed by the city: GBP 1.20 per accommodation, per night

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: approximately GBP 12 to 17 per person
  • Nearby parking fee: GBP 19.00 per day (656 ft away)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Cashless transactions are available
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit, and window guards
This property affirms that it follows the cleaning and disinfection practices of Clean Promise (IHG)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Front desk staff will greet guests on arrival at the property.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Crowne Plaza Hotel Manchester City Centre
Crowne Plaza Hotel Manchester City Centre
Crowne Plaza Hotel Manchester City Centre by IHG Hotel
Crowne Plaza Hotel Manchester City Centre an IHG Hotel
Crowne Plaza Hotel Manchester City Centre by IHG Manchester

Crowne Plaza Hotel Manchester City Centre by IHG Reviews

Reviews

9.0

Wonderful

Rating 10 - Excellent. 607 out of 1002 reviews
Rating 8 - Good. 276 out of 1002 reviews
Rating 6 - Okay. 76 out of 1002 reviews
Rating 4 - Poor. 23 out of 1002 reviews
Rating 2 - Terrible. 20 out of 1002 reviews

9.0/10

Cleanliness

9.2/10

Staff & service

8.6/10

Amenities

8.8/10

Property conditions & facilities

Reviews

6/10 Okay

Caroline

Travelled with group
Liked: Amenities
The bed sheet was stained. There was a rip in the duvet cover. The shower gel bottle was empty. The chair in the room was threadbare. The tea bags/sugar were not replenished. I stayed a total of 3 nights. Staff were friendly. Breakfast was good.
Stayed 3 nights in Jan 2026

10/10 Excellent

Adam

Stayed 1 night in Oct 2025

8/10 Good

Jason

Stayed 2 nights in Nov 2025

10/10 Excellent

Reece

Stayed 2 nights in Oct 2025

10/10 Excellent

Muhammad

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Safe and easy. Staffs were friendly and nice.
Stayed 1 night in Nov 2025

10/10 Excellent

Karen

Stayed 1 night in Nov 2025

8/10 Good

Jamie

Liked: Cleanliness, staff & service, room comfort
Rooms look great initially, but on closer inspection, need a little bit of TLC. Breakfast was nice, although the fried eggs they brought out were all hard. Coffee machine was poor, latte's and flat whites were identical in looks and taste. For the price we paid for a Crown Plaza Hotel, don't think it was worth it. Room needed updating in the finer details, general paintwork, bathroom grouting around bath and shower cubical was missing in parts, loose bathroom door handle. The communal areas outside the rooms look tired too, carpet looked stained and walls/doors had scrapes and dirty marks on. No complaint made as we had a decent sleep overall, but we would not stay again for the above reasons.
Stayed 1 night in Nov 2025

10/10 Excellent

Clare

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
We didn’t have breakfast. We arrived early on Friday we had two rooms booked. Man on Reception was so helpful. Let us get in our rooms early and made an effort to say hello to my kids. Lovely man and started our visit perfect. Rooms both lovely, clean and loved our stay. I’m originally from Manchester and now live in Nottinghamshire. We will be back to the hotel as it’s the best. Location wonderful, staff outstanding and bar staff so friendly.
Stayed 1 night in Nov 2025

10/10 Excellent

Joanna

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Nov 2025

10/10 Excellent

Sasha

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Nov 2025

10/10 Excellent

Ria

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
it was absolutely perfect !
Stayed 1 night in Nov 2025

10/10 Excellent

Carol

Travelled with group
Liked: Cleanliness, amenities, property conditions & facilities
Lovely room and hotel, very central for our concert 🎉
Stayed 1 night in Oct 2025

8/10 Good

Barrie

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
.
Stayed 1 night in Oct 2025

10/10 Excellent

C

Stayed 1 night in Oct 2025

10/10 Excellent

Camilla

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Oct 2025

10/10 Excellent

Beverley

Business traveller, Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great hotel. Will definitely stay here again 😊
Stayed 1 night in Oct 2025

10/10 Excellent

Ben

Stayed 1 night in Oct 2025

8/10 Good

Anthony

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2025

10/10 Excellent

Ellen Louise

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
👍
Stayed 1 night in Oct 2025

6/10 Okay

Simon

Travelled with partner
Liked: Cleanliness, staff & service
Good
Stayed 1 night in Jul 2025

10/10 Excellent

Vicky

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very clean room staff very very helpful
Stayed 1 night in Oct 2025

6/10 Okay

Dylan

Travelled with partner
Hotel, room in particular, is generally ok, but does look a bit tired - could do with updating. Room (standard double) is also a little small - especially the shower.
Stayed 1 night in Sep 2025

8/10 Good

Julie

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very close to Arndale shopping centre less than twenty minute walk to train station
Stayed 3 nights in Sep 2025

10/10 Excellent

Philip

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Sep 2025

8/10 Good

Anne

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Short city break

Enjoyable 3 night stay. The service in the club lounge was excellent. Staff very friendly, attentive and informative. Would definitely stay here on our next visit.
Stayed 3 nights in Sep 2025

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