2 Apr 2024 by praba
Dear Mr Simon,Thank you for sharing your feedback with us. We are happy to hear that you enjoyed your stay with us. Looking forward in welcoming you back to Pelangi.
17 Mar 2023 by Praba
Dear Mr Kimmo,Thank you for sharing your feedback with us. We are happy to hear that you enjoyed your stay with us. Looking forward in welcoming you back to Pelangi.
27 Aug 2020 by Praba
Dear Sir/Madam, Thank you for sharing your feedback. It was a pleasure serving you. We look forward to welcoming you again in the future. Kind regards
20 Feb 2020 by Praba
Dear Mr Pox, Thank you for sharing your feedback with us Kind regards
26 Jan 2020 by Praba
Dear Sir/Madam, Thank you for sharing your feedback with us. Kind regards
14 Jul 2019 by Praba Prusothman
Dear Sir/Madam, Thank you for sharing your feedback with us. We regret to note you had issues with your air-conditioning in the room. Would appreciate if you could share with us your previous room number so that we may rectify the situation. Thank you
Available in all rooms: Free WiFi , Internet access (surcharge)
Available in some public areas: Free WiFi
Free self parking
For a fee, guests can enjoy a buffet breakfast daily.
24-hour room service is available.
If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
Special check-in instructions:
Guests must contact the property in advance for check-in instructions. Front desk staff will greet guests on arrival. For more details, please contact the property using the information on the booking confirmation.
The credit card used to book the reservation must be presented by the cardholder at check-in. Any other arrangements must be coordinated with the property prior to arrival.
Durian, mangosteen, and foods with strong smells are not permitted on-site
This property’s mandatory gala dinner fee on December 31, 2024 includes 2 persons in all room types. The listed gala dinner fee is required per person for guests exceeding this number in all room types.
Guests must contact the property in advance for check-in information. Front desk staff will greet guests on arrival. For more details, please contact the property using the information on the booking confirmation.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
Guests must contact this property in advance to reserve cots/infant beds and rollaway/extra beds
This property accepts credit cards; cash is not accepted
Safety features at this property include a fire extinguisher, a security system and a first aid kit
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guest room reservation. Guests must contact this property in advance to reserve cots/infant beds and rollaway/extra beds. This property accepts Visa and Mastercard. Cash is not accepted.
For guests' safety, the property includes a fire extinguisher, a smoke detector, a security system and a first aid kit in all accommodation.
The fees and deposits listed below will be charged at the time of service, check-in, or check-out.
This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.
