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Hotel Mürren Palace

4.5 star property

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Photo gallery for Hotel Mürren Palace

Front of property
Meeting facility
View from room
Restaurant
Senior Suite Luxe | Mountain view

Reviews

10 out of 10
Exceptional

Popular amenities

  • Pool
  • Hot tub
  • Pet-friendly
  • Free Wi-Fi

Explore the area

View in a map
1086 Höhenmatte, Mürren, BE, 3825
  • Place, Alpine Sports Centre Mürren
    ‪2 min walk‬
  • Place, Allmendhubelbahn
    ‪6 min walk‬
  • Place, Schilthornbahn
    ‪10 min walk‬
  • Airport, Bern (BRN-Belp)

Room options

View all photos for Classic Double Room

Classic Double Room

Classic Double Room

10.0 out of 10
Exceptional
(7 reviews)
  • 26 sq m
  • Mountain view
  • Sleeps 2
  • 1 King Bed

View all photos for Superior Double Room, 1 King Bed with Sofa bed

Hypo-allergenic bedding, down duvets, minibar, in-room safe

Superior Double Room, 1 King Bed with Sofa bed

10.0 out of 10
Exceptional
(2 reviews)
  • 34 sq m
  • Mountain view
  • Sleeps 3
  • 1 King Bed and 1 Large Single Sofa Bed

View all photos for Junior Suite

Junior Suite

Junior Suite

10.0 out of 10
Exceptional
(5 reviews)
  • 41 sq m
  • 1 bedroom
  • Mountain view
  • Sleeps 4
  • 1 King Bed and 1 Large Single Sofa Bed

View all photos for Senior Suite

Senior Suite

Senior Suite

  • 59 sq m
  • 2 bedrooms
  • Mountain view
  • Sleeps 6
  • 1 King Bed, 2 Single Bunk Beds and 1 Double Sofa Bed

View all photos for Suite

Suite

Suite

  • 60 sq m
  • 1 bedroom
  • Mountain view
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Senior Suite Luxe

Senior Suite Luxe

Senior Suite Luxe

  • 60 sq m
  • 1 bedroom
  • Mountain view
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Classic Double Room without Balcony

Hypo-allergenic bedding, down duvets, minibar, in-room safe

Classic Double Room without Balcony

10.0 out of 10
Exceptional
(1 review)
  • 26 sq m
  • Mountain view
  • Sleeps 2
  • 1 King Bed

View all photos for Junior Suite without Balcony

Hypo-allergenic bedding, down duvets, minibar, in-room safe

Junior Suite without Balcony

  • 1 bedroom
  • Sleeps 4
  • 1 King Bed and 1 Large Single Sofa Bed

View all photos for Maisonette Apartment Big

Maisonette Apartment Big | Private kitchen

Maisonette Apartment Big

  • 85 sq m
  • 2 bedrooms
  • Mountain view
  • Sleeps 6
  • 2 King Beds and 2 Single Sofa Beds

View all photos for Maisonette Apartment Corner

Maisonette Apartment Corner

Maisonette Apartment Corner

  • 62 sq m
  • 2 bedrooms
  • Mountain view
  • Sleeps 6
  • 2 King Beds and 1 Queen Sofa Bed

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  • Breakfast included
  • Spa
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About this property

Hotel Mürren Palace

Luxurious slopeside hotel with 3 indoor pools
Ski into Hotel Mürren Palace, where you can enjoy a drink at the bar/lounge, eat a meal at the restaurant, and enjoy comforts including an outdoor pool and a full-service spa.
Hotel Mürren Palace offers 49 accommodations with MP3 docking stations and minibars. Accommodations offer separate sitting areas. Beds feature down comforters. A pillow menu is available. 43-inch flat-screen televisions come with cable channels. Bathrooms include showers with rainfall showerheads, bathrobes, slippers, and complimentary toiletries.

Guests can surf the web using the complimentary wireless Internet access (speed: 100+ Mbps (good for 1–2 people or up to 6 devices)). Business-friendly amenities include desks, complimentary newspapers, and safes. Additionally, rooms include espresso makers and complimentary bottled water. Housekeeping is offered daily and hypo-allergenic bedding can be requested.

3 indoor swimming pools are on site along with an outdoor pool. In addition to a children's pool, other recreational amenities include ski-in/ski-out access, a hot tub, and a sauna.

The recreational activities listed below are available either on site or nearby; fees may apply.

Guests can indulge in a pampering treatment at the hotel's full-service spa, Palace Spa. Services include hot stone massages, sports massages, Swedish massages, and facials. The spa is equipped with a sauna and a steam room.

The spa is open daily. Guests under 16 years old are not allowed in the spa.

During your stay at Hotel Mürren Palace, you're just a quick walk from Alpine Sports Centre Mürren. Free breakfast, free WiFi in public areas, and free train station pick-up service are available. This property offers pet-friendly amenities like food and water bowls.
  • Free continental breakfast served daily
  • Free WiFi (speed: 100+ Mbps (good for 1–2 people or up to 6 devices))
  • Drinking and dining options include a coffee shop, a restaurant, and a bar/lounge
  • Take a swim in the outdoor and 3 indoor pools or soak in the hot tub
  • Treat yourself to Swedish massages, manicures and pedicures, or body treatments at Palace Spa
  • Services include a kid's club, a lifeguard on site, and dry cleaning/laundry
  • Onsite recreation includes a steam room, a sauna, and ski-in/ski-out access
  • Steps from Alpine Sports Centre Mürren and 5 minutes by foot from Allmendhubelbahn
  • Free train station pick-up and train station drop-off shuttle service
  • Cats and dogs welcome for a fee
  • Pet-friendly amenities are available, including food and water bowls
After a day on the snow, indulge in a treatment at the full-service spa, soothe your muscles in the hot tub, or take an invigorating swim in one of the 3 indoor swimming pools. Hotel Mürren Palace helps provide the perfect ski vacation with ski storage and ski passes. At the end of the day, order après-ski drinks at the hotel's bar.

Along with a restaurant and a coffee shop/cafe, there's a snack bar/deli on site. Free breakfast is served daily, and guests can also enjoy a free nightly manager's reception. Public spaces have free WiFi and wired Internet. This luxury hotel also offers an outdoor pool, a children's pool, and a complimentary children's club. You'll have access to the indoor pool, outdoor pool, and health club at a partner property.

Smoking is allowed in designated areas at this 4.5-star Lauterbrunnen hotel.

Guests are served free continental breakfast daily from 7:00 AM to 10:00 AM. The hotel hosts a free manager's reception daily.
Hotel Mürren Palace has a restaurant on site.
Room service (during limited hours) is available.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 100+ Mbps (good for 1–2 people or up to 6 devices)
  • Available in some public areas: Free WiFi and wired internet

Parking and transport

  • No on-site parking available
  • Free train station pick-up shuttle from 7:00 AM to 11:00 PM
  • Train station shuttle on request
  • Free train station drop-off

Food and drink

  • Free continental breakfast available daily 7:00 AM to 10:00 AM
  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant
  • Coffee and tea in common areas
  • Free daily manager's reception
  • Snack bar/deli

Things to do

  • 3 indoor pools
  • Billiards/pool table
  • Books
  • Children's pool
  • Free children's club
  • Full-service spa
  • Games
  • Hiking/biking trails
  • Hot tub
  • Indoor pool (guest access)
  • Mountain biking
  • Outdoor pool
  • Outdoor pool (guest access)
  • Playground
  • Sauna
  • Ski passes
  • Ski storage
  • Ski-in/ski-out access
  • Snowboarding
  • Steam room

Family friendly

  • 3 indoor pools
  • Baby bath
  • Baby monitor
  • Changing table
  • Children's pool
  • Cot (surcharge)
  • Free children's club
  • High chair
  • Laundry facilities
  • Lifeguards on site
  • Outdoor pool
  • Playground
  • Snack bar/deli
  • Soundproofed rooms
  • Stroller

Conveniences

  • Free newspapers in lobby
  • Guidebooks
  • Laundry facilities
  • Limited-hour front desk
  • Lockers
  • Luggage storage
  • Safe at front desk
  • Vending machine

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Tour and ticket assistance

Business services

  • 2 meeting rooms
  • Coworking space

Outdoors

  • Garden
  • In the mountains
  • Outdoor entertainment area
  • Outdoor furniture
  • Terrace

Full-service spa

  • Body scrubs
  • Facials
  • Hot stone massages
  • Manicures/pedicures
  • Sauna
  • Spa open daily
  • Sports massages
  • Steam room
  • Swedish massages

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Front entrance ramp
  • Handrails in stairways (100 centimetre high)
  • Hardwood flooring in room
  • Lift (140 centimetre wide door)
  • Visual fire alarm
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible lounge
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk (76 centimetre high)
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible spa

More

  • Ballroom
  • Banquet hall
  • Communal living room
  • Designated smoking areas
  • Lifeguards

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Cot (surcharge)
  • Down comforter
  • Hypo-allergenic bedding
  • Pillow menu

Bathroom

  • Children's robes
  • Dressing gowns
  • Free toiletries
  • Hair dryer
  • Heated bathroom floor
  • Rainfall showerhead
  • Shampoo
  • Shower
  • Slippers
  • Soap
  • Toilet paper
  • Toothbrush and toothpaste (on request)
  • Towels provided

Entertainment

  • 43-inch flat-screen TV with cable channels
  • MP3 dock

Food and drink

  • Coffee/tea maker
  • Espresso maker
  • Free bottled water
  • Limited room service
  • Minibar
  • Restaurant dining guides

More

  • Desk
  • Electrical adapters
  • Free daily newspapers
  • Heated floor
  • Heating
  • Laptop workspace
  • Mobile key entry
  • Safe
  • Separate sitting area
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: 11:00 PM
Express check-in available
Minimum check-in age: 16

Check-out

Check-out before 11:00 AM
Express check-out available

Special check-in instructions

This property offers transfers from the train station; to arrange pick-up, guests must contact the property 24 hours prior to arrival, using the contact information on the booking confirmation
The front desk is open daily from 7:00 AM - 11:00 PM
Front desk staffed during limited hours
If you are planning to arrive after 11:00 PM please contact the property in advance using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools

Access methods

Front desk (limited hours), smart lock

Pets

  • Pets: CHF 25 per pet, per night
  • Only dogs and cats are allowed
  • Food and water bowls are available
  • Service animals are exempt from fees

Children and extra beds

  • Children are welcome.
  • Cribs (infant beds) are available for CHF 25.0 per stay.

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Deposit: CHF 100 per accommodation
  • A tax is imposed by the city and collected at the property. Exemptions or reductions might apply. For more details, please contact the property using the information on the reservation confirmation received after booking.
  • A tax is imposed by the city: CHF 5.60 per person, per night for adults; CHF 2.40 per night for guests aged 6-16 years old. This tax does not apply to children under 6 years of age.

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Pet fee: CHF 25 per pet, per night
  • Service animals are exempt from fees
  • Crib (infant bed) fee: CHF 25.0 per stay

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
Hotel Mürren Palace offers transfers from the train station. Please contact the property at the number on the booking confirmation 24 hours prior to arrival with your arrival details. The front desk at this property is open daily from 7:00 AM - 11:00 PM.
Guests arriving after 11:00 PM must make advance arrangements by contacting the property using the information on the booking confirmation. Guests will receive smart lock details.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • Pool access available from 10:00 AM to 7:00 PM.
  • Reservations are needed for massage services and spa treatments. For reservations, contact the hotel before arrival using the contact information on the booking confirmation.

National rating

Hotelstars Union assigns an official star rating for properties in Switzerland. This property is rated 4 star Superior and is displayed on this page as 4.5 stars.

Property is also known as

Hotel Mürren Palace Hotel
Hotel Mürren Palace Mürren
Hotel Mürren Palace Hotel Mürren

Hotel Mürren Palace Reviews

Reviews

10

Exceptional

Rating 10 - Excellent. 95 out of 102 reviews
Rating 8 - Good. 7 out of 102 reviews
Rating 6 - Okay. 0 out of 102 reviews
Rating 4 - Poor. 0 out of 102 reviews
Rating 2 - Terrible. 0 out of 102 reviews

10/10

Cleanliness

9.8/10

Staff & service

10/10

Amenities

10/10

Property conditions & facilities

9.8/10

Eco-friendliness

Reviews

10/10 Excellent

David

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very friendly staff!
Stayed 3 nights in Sep 2025

10/10 Excellent

Christopher

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great hotel… amazing mountain views out our windows and balcony. Enjoyed the spa amenities.. Fantastic breakfasts every morning…
Stayed 4 nights in Sep 2025

10/10 Excellent

Anurag

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great property in beautiful Murren. Perfect for family and hiking.
Stayed 1 night in Sep 2025

10/10 Excellent

Phillip

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Amazing location, friendly staff, and all around excellent service.
Stayed 4 nights in Sep 2025

10/10 Excellent

Rita

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This is an absolutely perfect hotel. It is rich in history and all the staff are 5 star. The views are exceptional, I am throughly impressed!
Stayed 3 nights in Sep 2025

10/10 Excellent

Christopher

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 9 nights in Sep 2025

10/10 Excellent

Wade

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 7 nights in Sep 2025

10/10 Excellent

Steve

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Our “Classic Double Room” was so beautiful and spacious with many amenities including cozy bathrobes and a balcony with a gorgeous view, very comfortable bed, separate living room with huge storage space and an extra half bath. The decor was warm and inviting and very elegant with beautiful walls and furniture. The restaurant offers excellent choices and the breakfast buffet was expansive and delicious! I can’t wait to come again some day!
Lots of storage space. Beautiful separate living room area.
Large bedroom
Beautiful bed & bath area
Beautiful living room with half bath
Stayed 4 nights in Aug 2025

10/10 Excellent

David

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Incredibly large and comfortable rooms with fantastic views. Food and service were excellent. Location near the train station can't be beat. A five star experience.
Stayed 4 nights in Aug 2025

10/10 Excellent

Nicole

Stayed 2 nights in Sep 2025

10/10 Excellent

Stephen

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel is exquisite and absolutely beautifully renovated. It is great being able to use the alpine sports centre across the street which connects through a skywalk. The views were amazing of surrounding landscapes and waterfalls. The staff were incredibly courteous and nothing was an issue, amoungst the best I have encountered. It would have been nice to have a door between rooms in the suites when sharing with children though as an improvement. Do also be aware that one must take a gondola to get to the hotel and there is no direct parking, however the team will guide you well if need help.
Stayed 3 nights in Aug 2025

10/10 Excellent

Nicole

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

W

This is one of my favorite hotels I've ever stayed at. Nestled between the Swiss Alps, this hotel strikes a balance between modern luxury and the charm of a mountain town chalet. The property was stunning with beautiful decor that feels high-end and boutique, and the staff are all so warm and accommodating. Every detail felt thoughtful and intention, and made our stay one to remember. I hope to return to Murren just so we can stay here again!
Stayed 1 night in Sep 2025

10/10 Excellent

Katina, St. Petersburg

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Unbeatable location and views. Beautiful and pristinely clean room. Gorgeous restaurant and bar and friendly staff. All around wonderful experience and didn’t want to leave.
Stayed 1 night in Sep 2025

10/10 Excellent

Kenneth

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Lovely hotel. Would stay again without hesitation. One of the cleaner hotels I’ve stayed in. Convenient. Comfortable. Excellent breakfast. Beautiful views of the mountains. Friendly staff. Great spa. Faults are few and far between.
Stayed 1 night in Sep 2025

10/10 Excellent

Tracy

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

You will feel like a prince[ss]!

We stayed in the new building. We were amazed by the 6 balconies, amazing spa (3 saunas and cold plunge), and beautiful architecture. Our room looked brand new. Slippers and robes are provided. A variety of tea, nuts, and dried fruit is always available. The complementary breakfast is fantastic. You also get to use the Alpine Sports facility next door for free as part of your stay at the palace. The hotel is 2 minutes walk from the tram station. Gimmelwald is a lovely 30 minute walk downhill and you can take the gondola back up to Mürren if you don't feel like walking uphill. Murren is a quiet carless city. It offers much more peace than Lauterbrunnen.
Stayed 3 nights in Sep 2025

10/10 Excellent

Robert

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Retired business manager.

We were extremely happy with the Hotel Murren Palace. From the moment we arrived to when we checked out was first class service, from the front desk, restaurant and room service. The upgrade we received was fabulous, clean, comfortable, spacious. The views were breathtaking.
Stayed 5 nights in Sep 2025

10/10 Excellent

Daniel

Stayed 3 nights in Sep 2025

10/10 Excellent

Julia

Stayed 2 nights in Aug 2025

10/10 Excellent

Andrei

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great place to stay. A good solid 4 star hotel

Stayed 1 night in Aug 2025

10/10 Excellent

Arvind

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 5 nights in Aug 2025

10/10 Excellent

Heather

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
You will not find a more exceptional hotel in the Lauterbrunnen Valley. The Palace is stunning, with 360 degree breathtaking views in every direction. Many rooms have balconies of these stunning views. The staff is wonderful and the amenities are excellent. Both their restaurant and bar are excellent, and the rooms are clean and updated. The town itself and walk down to Gimmelwald is so enchanting that we were constantly in a state of awe!! Small grocery store and all you need are in Mürren, along with extremely efficient cable car service.
Stayed 3 nights in Aug 2025

10/10 Excellent

Edward

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We couldn’t have been more pleased with our stay at the Murren Palace Hotel. The hotel was outstanding with incredible ambiance; the welcoming staff was professional and went above and beyond to make our stay as comfortable as possible. The room was impeccably clean and spacious while the restaurants and breakfasts were five stars. We strongly recommend this hotel to anyone looking for a relaxing and enjoyable stay. We had a fantastic experience with luxurious amenities, impeccable services, and excellent room views. The hotel is well-maintained and provided a safe and secure environment.
Stayed 4 nights in Jul 2025

10/10 Excellent

Matthew

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Amazing

Truly amazing hotel with beautiful views, great restaurant, and a fantastic sauna/relaxation area.
Stayed 2 nights in Aug 2025

10/10 Excellent

NOUSHIN

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful Hotel. Staff were very helpful and friendly!
Stayed 3 nights in Jul 2025

10/10 Excellent

Robert

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Fantastic property, wonderful spa, nice gym
Stayed 1 night in Jul 2025