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Maya Caprice Boutique Hotel & Spa

4.0 star property

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Photo gallery for Maya Caprice Boutique Hotel & Spa

Property amenity
Breakfast, lunch, dinner served; Italian cuisine, garden views
Lobby
Bar (on property)
Property grounds

Reviews

9.4 out of 10
Exceptional

Popular amenities

  • Free Wi-Fi
  • Restaurant
  • Gym
  • Bar

Explore the area

View in a map
Wengen, Lauterbrunnen, BE, 3823
  • Place, Grindelwald - Wengen Ski Area
    ‪1 min walk‬
  • Place, Wengen LWM
    ‪1 min walk‬
  • Place, Mannlichen Mountain
    ‪2 min walk‬
  • Airport, Bern (BRN-Belp)

Room options

View all photos for Superior Double Room

Minibar, in-room safe, desk, blackout curtains

Superior Double Room

  • Sleeps 2

Superior Triple Room

  • Sleeps 3

View all photos for Suite

Minibar, in-room safe, desk, blackout curtains

Suite

  • Sleeps 6

View all photos for Standard Double Room, 1 Queen Bed, Balcony

Standard Double Room, 1 Queen Bed, Balcony

Standard Double Room, 1 Queen Bed, Balcony

10.0 out of 10
Exceptional
(1 review)
  • City view
  • 20 sq m
  • Sleeps 3
  • 1 Queen Bed

View all photos for Superior Double Room, 1 King Bed, Balcony, Mountainside

Superior Double Room, 1 King Bed, Balcony, Mountainside

Superior Double Room, 1 King Bed, Balcony, Mountainside

10.0 out of 10
Exceptional
(9 reviews)
  • Mountain view
  • 25 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Junior Suite, Multiple Beds, Balcony, Mountainside

Junior Suite, Multiple Beds, Balcony, Mountainside

Junior Suite, Multiple Beds, Balcony, Mountainside

10.0 out of 10
Exceptional
(2 reviews)
  • Mountain view
  • 40 sq m
  • Sleeps 5
  • 2 Single Beds, 1 Single Sofa Bed and 1 Queen Sofa Bed

View all photos for Panoramic Suite, 2 Bedrooms, Balcony, Mountainside

Panoramic Suite, 2 Bedrooms, Balcony, Mountainside

Panoramic Suite, 2 Bedrooms, Balcony, Mountainside

10.0 out of 10
Exceptional
(3 reviews)
  • Mountain view
  • 50 sq m
  • Sleeps 6
  • 1 King Bed, 3 Single Beds and 1 Queen Sofa Bed

View all photos for Basic Double Room, 1 Queen Bed, Balcony

Basic Double Room, 1 Queen Bed, Balcony

Basic Double Room, 1 Queen Bed, Balcony

9.0 out of 10
Wonderful
(7 reviews)
  • City view
  • 18 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed

View all photos for Superior Triple Room, Balcony, Mountainside

Superior Triple Room, Balcony, Mountainside

Superior Triple Room, Balcony, Mountainside

10.0 out of 10
Exceptional
(1 review)
  • Mountain view
  • 24 sq m
  • Sleeps 3
  • 2 Single Beds and 1 Single Sofa Bed

View all photos for Junior Suite, 2 Bedrooms, Balcony, Mountainside

Junior Suite, 2 Bedrooms, Balcony, Mountainside

Junior Suite, 2 Bedrooms, Balcony, Mountainside

10.0 out of 10
Exceptional
(1 review)
  • Mountain view
  • Sleeps 5
  • 1 King Bed, 2 Single Beds and 1 Queen Sofa Bed

View all photos for Junior Suite, 1 King Bed with Sofa bed, Balcony, Mountainside

Junior Suite, 1 King Bed with Sofa bed, Balcony, Mountainside

Junior Suite, 1 King Bed with Sofa bed, Balcony, Mountainside

  • Mountain view
  • Sleeps 4
  • 1 King Bed and 1 Queen Sofa Bed

Junior Suite 37

  • Sleeps 5

Budget Double Room

  • Sleeps 2

Standard Double Room, 1 Queen Bed, Balcony

  • Sleeps 2

Basic Double Room, 1 Queen Bed, Balcony

  • Sleeps 2

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About this property

Maya Caprice Boutique Hotel & Spa

Luxury hotel with a full-service spa and a restaurant
This smoke-free hotel features a full-service spa, a restaurant, and a fitness center. WiFi in public areas is free. Other amenities include a bar/lounge, a sauna, and massage/treatment rooms.
Maya Caprice Boutique Hotel & Spa offers 21 accommodations with minibars and safes. Rooms open to balconies. Televisions come with premium cable channels.

Bathrooms include bathrobes, slippers, designer toiletries, and bidets. Guests can surf the web using the complimentary wireless Internet access. Additionally, rooms include hair dryers and complimentary toiletries. Housekeeping is offered daily and irons/ironing boards can be requested.

Recreational amenities at the hotel include a sauna and a fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

The onsite spa has massage/treatment rooms. Services include hot stone massages and sports massages.
Our customers tell us they can't get enough of the helpful staff at Maya Caprice Boutique Hotel & Spa. During your stay, you're just a quick walk from Grindelwald - Wengen Ski Area. Free WiFi in public areas, a full-service spa, and a restaurant are available.
  • Free WiFi
  • Enjoy Italian cuisine and garden views while dining at Maya Caprice Restaurant
  • Buffet breakfast served daily for a fee
  • Indulge with hot stone massages at the spa
  • Services include a concierge, tour or ticket assistance, and luggage storage
  • Onsite recreation includes a gym and a sauna
  • Steps from Grindelwald - Wengen Ski Area and Wengen LWM
Maya Caprice Boutique Hotel & Spa offers its guests a full-service spa, a sauna, and a fitness center. There's a restaurant on site. You can enjoy a drink at the bar/lounge. Public spaces have free WiFi.

Spa services, a terrace, and multilingual staff are also featured at the luxury Maya Caprice Boutique Hotel & Spa.

This 4-star Lauterbrunnen hotel is smoke free.

For a fee, guests can enjoy buffet breakfast daily from 7:30 AM to 10:00 AM.
Maya Caprice Restaurant - Overlooking the garden, this restaurant specializes in Italian cuisine and serves breakfast, lunch, and dinner. Guests can enjoy drinks at the bar.
Room service (during limited hours) is available.

Awards and affiliations

The property is a member of the Small Luxury Hotels of the World.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • No on-site parking available
  • Ski shuttle nearby

Food and drink

  • Daily buffet breakfast available 7:30 AM to 10:00 AM for a fee: CHF 20 per person
  • A bar/lounge
  • A restaurant

Restaurants on site

  • Maya Caprice Restaurant

Things to do

  • Full-service spa
  • Gym
  • Sauna
  • Ski passes
  • Ski storage

Family friendly

  • Laundry facilities

Conveniences

  • Free newspapers in lobby
  • Laundry facilities
  • Limited-hour front desk
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Housekeeping (daily)
  • Multilingual staff
  • Tour and ticket assistance

Outdoors

  • In the mountains
  • Terrace

Full-service spa

  • Hot stone massages
  • Spa treatment rooms
  • Sports massages

Accessibility

  • Lift

More

  • 1 building
  • 4 floors
  • Built in 1989
  • Fireplace in lobby
  • Smoke-free property
  • Traditional architecture

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Bidet
  • Designer toiletries
  • Dressing gowns
  • Hair dryer
  • Slippers
  • Towels provided

Entertainment

  • TV with premium cable channels

Food and drink

  • Electric kettle
  • Limited room service
  • Minibar

More

  • Connecting rooms available
  • Desk
  • Heating
  • Iron/ironing board on request
  • Safe

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: 10 PM
Late check-in subject to availability
Express check-in available

Check-out

Check-out before 11 AM
Express check-out available

Special check-in instructions

The front desk is open daily from 7:00 AM - 10:00 PM
Front desk staffed during limited hours
For any questions, please contact the property using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools
Wengen is in a car-free zone and can be reached only by train.
Guests planning a late arrival must contact the hotel at least 24 hours in advance.

Access methods

Front desk (limited hours)

Pets

  • Pets and service animals are not allowed at Maya Caprice Boutique Hotel & Spa

Children and extra beds

  • Children are welcome.

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • A tax is imposed by the city and collected at the property. Exemptions or reductions might apply. For more details, please contact the property using the information on the reservation confirmation received after booking.
  • A tax is imposed by the city: CHF 5.30 per person, per night for adults; CHF 2.20 per night for guests aged 6-16 years old. This tax does not apply to children under 6 years of age.

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: approximately CHF 20 per person

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts major credit cards
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
The front desk at this property is open daily from 7:00 AM - 10:00 PM.
Front desk staff will greet guests on arrival at the property. For any questions, please contact the property using the information on the booking confirmation.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • Pets and service animals are not allowed on site.

National rating

Hotelstars Union assigns an official star rating for properties in Switzerland. This property is rated 4 stars.

Property is also known as

Caprice Hotel
Caprice Wengen
Hotel Maya Caprice Wengen
Hotel Caprice Wengen
Caprice Hotel Wengen
Hotel Caprice Lauterbrunnen
Caprice Lauterbrunnen
Maya Caprice Wengen
Maya Caprice
Maya Caprice & Lauterbrunnen
Maya Caprice Boutique Hotel Spa
Maya Caprice Boutique Hotel & Spa Hotel
Maya Caprice Boutique Hotel & Spa Lauterbrunnen
Maya Caprice Boutique Hotel & Spa Hotel Lauterbrunnen

Maya Caprice Boutique Hotel & Spa Reviews

Reviews

9.4

Exceptional

Rating 10 - Excellent. 211 out of 273 reviews
Rating 8 - Good. 44 out of 273 reviews
Rating 6 - Okay. 12 out of 273 reviews
Rating 4 - Poor. 5 out of 273 reviews
Rating 2 - Terrible. 1 out of 273 reviews

9.6/10

Cleanliness

9.6/10

Staff & service

9.0/10

Amenities

9.2/10

Property conditions & facilities

Reviews

10/10 Excellent

Judy

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
It was super close to railroad tracks but never heard a sound. The walk to/from train station is steep, partially gravel and you have to lift your suitcase over the greased cog tracks as you cross. There is a nice hike to Staubbach Falls but the falls were not very large due to it being fall. Workers were nice. Evidently there was a free breakfast but they didn’t share that until we were checking out.
Stayed 2 nights in Oct 2025

10/10 Excellent

Denise

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Lovely hotel with amazing staff, gorgeous views and delicious food. Our family of five enjoyed our stay immensely. The kind staff are so helpful and pleasant while providing a quality experience. We appreciated how convenient the location is to both the train and shops. We would stay again without hesitation.
Stayed 5 nights in Oct 2025

6/10 Okay

Brittany

Liked: Cleanliness, staff & service, room comfort
Stayed 3 nights in Oct 2025

10/10 Excellent

Susan

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great location with beautiful views of the mountains Easy access to train/ gondolas to other locations. Great breakfast, very friendly staff , On site restaurant was excellent and daily menu was great.
Stayed 2 nights in Oct 2025

10/10 Excellent

Stephan

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent, welcoming service. Brilliant Mountain View from balcony. Very comfortable stay. Convenient access from train station.
Stayed 3 nights in Oct 2025

8/10 Good

Ankur

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Convenient location, beautiful rooms and views and amazing food at the restaurant
Stayed 3 nights in Oct 2025

10/10 Excellent

Rex

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Amazing views. Amazing food. Amazing staff. Love this hotel
Stayed 3 nights in Oct 2025

10/10 Excellent

Craig

Travelled with family, Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
An absolute Gem. Very easy to get to from Lauterbrunnen. Just take the train right up to Wengen 6min and 2 min walk to the Maya. The views from this boutique hotel are indescribable. We had initially reserved in Mürren then switched and glad we did.. Much quieter and prefer the views. The cable car to Mannlichen is a 5 min walk through the ski village and amazing hikes at the top with even more breathtaking views. The restaurant had great food, can't go wrong here.
Stayed 2 nights in Sep 2025

8/10 Good

Claudia

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good
Stayed 2 nights in Sep 2025

10/10 Excellent

Hannah

Stayed 3 nights in Sep 2025

10/10 Excellent

Whitney

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
An absolute gem—This hotel is magnificent. The staff, amenities, location, food, cleanliness, and view from the room are spectacular and made us absolutely love Wengen as a whole. We were speechless when we experienced the spa and couldn’t stop talking about how good the food was. It would be a dream come true to stay at this property again!
Stayed 2 nights in Jul 2025

10/10 Excellent

harish

Liked: Cleanliness, staff & service, property conditions & facilities
The view from the Monch balcony suite is awesome and simply out of this world!
Stayed 3 nights in Aug 2025

10/10 Excellent

Daniel

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Conveniently located near the train station, but you wouldn’t know that from the property. Quiet, excellent staff, and breakfast was great both mornings that we were there. Great views from our room! Would definitely recommend.
Stayed 2 nights in Sep 2025

10/10 Excellent

Maria, Cary

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Views from this hotel are priceless. We enjoyed the wonderful dinners and service. The food is exceptional. Location to train station is awesome. Fresh air is great. Hues can get loud at night but not bad. Highly recommend. Great hiking options near by. Wengen is so beautiful.
Stayed 3 nights in Sep 2025

10/10 Excellent

Zulqarnain

Clean rooms beautiful location
Stayed 1 night in Sep 2025

4/10 Poor

Kevin

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
The hotel was not clean. We had pubic hair in our bathroom, stains and holes in the sheets, dirt in mugs and we booked the hotel for the hot tub which never got about 32 Celsius
Stayed 1 night in Aug 2025

10/10 Excellent

Benson, White Plains

Stayed 2 nights in Aug 2025

10/10 Excellent

Mads, Dubai

Liked: Cleanliness, staff & service, property conditions & facilities
Great place and great location!
Stayed 1 night in Aug 2025

10/10 Excellent

Kanika

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Top notch!

Small but very comfortable hotel with excellent views, lovely staff and great amenities.
Stayed 3 nights in Jul 2025

10/10 Excellent

Julie

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
You can’t beat the proximity to the train station and the Coop market. The room was beautiful - spacious with a great balcony and view. We were able to take out pizza from the restaurant and eat on our balcony. Neil at the front desk was so kind and helpful. He was the face of the hotel and he is fantastic at it!
Stayed 3 nights in Aug 2025

10/10 Excellent

J

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Perfect location for a stay in Wengen. Steps away from the train station, and convenient to all that Wengen has to offer - make sure you get a mountainside room because the views are next level. Restaurant was excellent, offering a bkfast buffet, and full service lunch and dinners (with a fantastic pizza!)
Stayed 4 nights in Jul 2025

10/10 Excellent

Erika

Liked: Cleanliness, staff & service, property conditions & facilities
Loved everything about it!
Stayed 2 nights in Jul 2025

10/10 Excellent

Vijay

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Amazing location but weather was bad. I will be there again next timr
Stayed 2 nights in Jul 2025

10/10 Excellent

ZAIN UL ABIDEEN, SIALKOT

Travelled with family, Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
View was great! Peaceful environment. Staff was very helpful, kind and caring. Pizza was good.
Stayed 2 nights in Jul 2025

10/10 Excellent

DAN

Travelled with partner, Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The views from our room and balcony for dinners was awesome. The dinners were great and we thought the half-board option was a good deal. Staff was very friendly and attentive to our needs.
Stayed 3 nights in Jul 2025