2/10 Terrible
Justin
Business traveller
26 Apr 2025
Prepaid $800 for 2 nights, non refundable. Called to let them know my flight was rebooked and would be late. No problem they said. Showed up at 12am and was told they had sold my room out from under me. Waited until 2am to be told there were no rooms left in lexington. Good luck, you’re on your own. This should be a crime. I eventually found a motel 45 minutes away in a dangerous neighborhood with no hot water and a door that wouldn’t close. As a father, I can’t stop thinking about how this could have ended if they sent someone’s daughter or son out on the streets at 2am without any help and no place to stay.
Justin
Stayed 2 nights in Apr 2025