Best 4 Star Hotels in Albufeira Old Town

"Gopal assisted me with registering my rental car license plate before I parked. I later provided my parking receipt and was assured that reimbursement would not be an issue, but I was told I would need to wait until checkout to receive it. Unfortunately, when I checked out, the staff member on duty had no knowledge of the reimbursement I had been promised and advised me to resolve the issue by email instead. I have since sent multiple emails and have not received a response or resolution. My biggest frustration is when commitments are not followed through on, and unfortunately that was my experience here. I wanted to give the hotel an opportunity to resolve the matter before leaving this review, but I have still not heard back."