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Charm Flats

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Suite, 2 Bedrooms, Terrace | Terrace/patio
Apartment, 2 Bedrooms
View from property
Loft (with External Bath) | Bathroom
Penthouse, Terrace

Reviews

8.6 out of 10
Excellent

Popular amenities

  • Free Wi-Fi
  • Air-conditioning
  • Parking available
  • Laundry room

Explore the area

View in a map
Praça da Alegria 50, Lisbon, Lisbon, 1200
  • Place, Avenida da Liberdade
    ‪1 min walk‬
  • Place, Botanical Garden
    ‪2 min walk‬
  • Place, Rossio Square
    ‪8 min walk‬
  • Airport, Lisbon (LIS-Humberto Delgado)
    ‪12 min drive‬

Room options

View all photos for Suite

Suite | Bathroom

Suite

  • 24 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 Double Bed
  • Free Wi-Fi

View all photos for Loft (with External Bath)

Loft (with External Bath)

Loft (with External Bath)

  • 24 sq m
  • Sleeps 4
  • 1 Double Bed and 1 Double Sofa Bed
  • Free Wi-Fi

View all photos for Apartment, 1 Bedroom

Apartment, 1 Bedroom

Apartment, 1 Bedroom

  • 24 sq m
  • Sleeps 4
  • 1 Double Bed and 1 Double Sofa Bed
  • Free Wi-Fi

View all photos for Suite, 2 Bedrooms

Suite, 2 Bedrooms

Suite, 2 Bedrooms

9.0 out of 10
Wonderful
(2 reviews)
  • 24 sq m
  • 1 bedroom
  • Sleeps 6
  • 2 Double Beds and 2 Double Sofa Beds
  • Free Wi-Fi

View all photos for Suite, 2 Bedrooms, Terrace

Suite, 2 Bedrooms, Terrace

Suite, 2 Bedrooms, Terrace

10.0 out of 10
Exceptional
(1 review)
  • 24 sq m
  • 1 bedroom
  • Sleeps 6
  • 2 Double Beds and 2 Double Sofa Beds
  • Free Wi-Fi

View all photos for Penthouse, Terrace

Penthouse, Terrace

Penthouse, Terrace

  • 24 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Double Bed and 1 Double Sofa Bed
  • Free Wi-Fi

View all photos for Apartment, 2 Bedrooms

Apartment, 2 Bedrooms

Apartment, 2 Bedrooms

  • 50 sq m
  • 1 bedroom
  • Sleeps 6
  • 2 Double Beds and 1 Double Sofa Bed
  • Free Wi-Fi

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About this property

Charm Flats

This guesthouse features self parking, dry cleaning, and laundry facilities. WiFi in public areas is free. Other amenities include express check-in, express check-out, and a garden. Housekeeping is not available.
Charm Flats offers 15 air-conditioned accommodations with minibars and espresso makers. Flat-screen televisions come with cable channels.

Bathrooms include showers and hair dryers. Guests can surf the web using the complimentary wireless Internet access.

During your stay at Charm Flats, you're just a quick walk from Avenida da Liberdade. Free WiFi in public areas, dry cleaning service, and self parking (surcharge) are available.
  • Free WiFi
  • Self parking available for a fee
  • Amenities include laundry facilities and a terrace
  • Steps from Avenida da Liberdade and 9 minutes by foot from Rossio Square
As a guest of Charm Flats, you'll find a terrace, a garden, and laundry facilities. WiFi is free in public spaces. Charm Flats also features dry cleaning/laundry services, express check-in, and express check-out. Limited parking is available for a fee and is offered on a first-come, first-served basis.

Smoking is allowed in designated areas at this Lisbon guesthouse.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Covered parking on site (EUR 30 per day)
  • Limited on-site self parking
  • Onsite parking options include a garage

Family friendly

  • In-room refrigerator
  • Laundry facilities
  • Soundproofed rooms

Conveniences

  • Laundry facilities
  • Limited-hour front desk

Guest services

  • Dry cleaning/laundry service
  • No housekeeping service

Outdoors

  • Garden
  • Terrace

Accessibility

  • No lift

More

  • 2 buildings
  • 3 floors
  • Designated smoking areas

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Hair dryer
  • Private bathroom
  • Shower
  • Towels provided

Entertainment

  • Flat-screen TV with cable channels

Food and drink

  • Electric kettle
  • Espresso maker
  • Minibar
  • Refrigerator

More

  • Air conditioning
  • Heating
  • Iron/ironing board
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: midnight
Express check-in available
Minimum check-in age: 18

Check-out

Check-out before noon
Contactless check-out available
Express check-out available

Special check-in instructions

The front desk is open daily from 10 AM - 7 PM
Front desk staffed during limited hours
Information provided by the property may be translated using automated translation tools

Access methods

Front desk (limited hours)

Pets

  • No pets allowed

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Cribs (infant beds) are not available.

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • A tax is imposed by the city: EUR 4.00 per person, per night, up to 7 nights. This tax does not apply to children under 13 years of age.

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Covered self parking fee: EUR 30 per day

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards; cash is not accepted
Safety features at this property include a fire extinguisher, a smoke detector, and a first aid kit
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
The front desk at this property is open daily from 10 AM - 7 PM.
Front desk staff will greet guests on arrival at the property.
Property Registration Number No Registration ID
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

Property is also known as

Lisbon Charm Flats Lisboa
Lisbon Charm Flats Aparthotel
Charm Flats Aparthotel
Charm Flats
Lisbon Charm Flats Apartment
Charm Flats Apartment
Charm Flats Apartment Lisbon
Charm Flats Lisbon
Lisbon Charm Flats
Charm Flats Lisbon
Charm Flats Guesthouse
Charm Flats Guesthouse Lisbon

Charm Flats Reviews

Reviews

8.6

Excellent

Rating 10 - Excellent. 35 out of 61 reviews
Rating 8 - Good. 16 out of 61 reviews
Rating 6 - Okay. 4 out of 61 reviews
Rating 4 - Poor. 4 out of 61 reviews
Rating 2 - Terrible. 2 out of 61 reviews

9.0/10

Cleanliness

8.4/10

Staff & service

8.4/10

Amenities

9.0/10

Property conditions & facilities

Reviews

Verified

8/10 Good

Louise

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location lovely host. Work is currently underway at the property to freshen it up.
Stayed 3 nights in Mar 2026
Verified

10/10 Excellent

Elizabeth

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff was helpful and accommodating. The property was walking distance to plenty of great sites and shopping
Stayed 1 night in Jul 2025
Verified

10/10 Excellent

DAVID

Liked: Cleanliness, property conditions & facilities, room comfort

Excellent Rooms, kitchen adequate, quiet area

Excellent overall, Good friendly service/ managers, but a check-in later than 7pm/ weekend can cause problems? Everything was good in the building, except the stairs. The stairs care very steep, for the top 2 floors, and a struggle with the big bags. But overall 4 out of 5 on a rating.
Verified

4/10 Poor

Verified traveller

Liked: Cleanliness
Disliked: Communication

Impossible to communicate, strange room

Pros: it was a good rate, clean and in a good location. The room was large. Cons: I could not contact anyone. I got an email directly after booking but when trying to reply the email bounced. We never received our check-in information and couldn't contact anyone, we tried multiple numbers written on the hotel door, tried multiple email addresses and contact forms and received no reply. Finally after over an hour we got through using a different phone number. The room had some nice design elements but there were a lot of funky / non functional pieces. The sink was barely usable due to a large cabinet infront, the shower was only usable by holding the wand, a light in the living room was flickering the whole time.
Stayed 6 nights in Sep 2022
Verified

2/10 Terrible

Michaela

Disliked: Staff & service, room comfort
Tyvärr fick vi en lägenhet med 1 sovrum/dubbelsäng och 1 bäddsoffa, trots att vi hade bokat 2 sovrum/dubbelsängar och 1 bäddsoffa, vilket betydde att en del av oss fick ta in på ett annat hotell! Mycket dåligt skött och vi fick heller ingen hjälp under tiden vi var där. Receptionen var stängd alla 4 dagar och ovanpå detta så låg deras system nere så vi hade inte fått någon info om incheckningskod så att vi kunde få access till lägenheten, utan var tvungna att be en av våra portugisiska vänner att ringa runt medan vi satt på flyget för att försöka hitta någon som kunde släppa in oss. Mycket omständigt och dåligt. Välj inte detta boende!
Stayed 3 nights in Sep 2025
Verified

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities
Comunicação fácil, possuem um escritório no próprio prédio, caso não consiga, vários telefones a disposição, localização muito boa
Stayed 2 nights in Oct 2023
Verified

10/10 Excellent

Douglas

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great place to stay.

Loved the extra space over a regular hotel. The patio was very nice to enjoy a glass of wine and reading my book. Very close to everything.
Stayed 4 nights in Feb 2020
Verified

10/10 Excellent

Marie

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Toppenläge för alla som vill bo centralt. Fantastisk terassbalkong. Personal tillgängliga även då receptionen var stängd. Hade lgh högst upp i huset, utan hiss. Absolut inte för er med knäproblem.
Stayed 3 nights in Sep 2019
Verified

10/10 Excellent

Micah

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Amazing apartment

We had a great stay, it’s right next to a great little park and breakfast place. Staff was very informative and helpful.
Stayed 2 nights in Jun 2019
Verified

10/10 Excellent

Marvin

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Super

Tres belle établissement, très bien situé pour visiter Lisbonne.
Stayed 3 nights in Jun 2019
Verified

10/10 Excellent

MEDARDO

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

A gusto

Muy buen agradable el lugar y muy céntrico
Stayed 2 nights in May 2019
Verified

10/10 Excellent

Poyan

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Communication excellent! Very friendly and helpful!
Stayed 3 nights in Apr 2019
Verified

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Apartment was beautifully furnished, lovey large balcony and very clean. All staff we dealt with were super friendly and helpful!
Stayed 3 nights in Mar 2019
Verified

8/10 Good

Lohane

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
O hotel é bem localizado, aconchegante e moderno, mas algumas coisas merecem ser ressalvadas. Não tem elevador, então foi um pouco ruim subir com as malas, pois fiquei no 2° andar e uma outra família do meu grupo no 3° andar, portanto, é cansativo a subida e descida de malas; O serviço de limpeza é feito só de 3 em 3 dias, mas as toalhas foram trocadas antes, pelo menos. A reserva foi para 5 pessoas, portanto foram 2 suítes acopladas, mas a segunda suíte ficava com água fria se alguém tivesse tomando banho ao mesmo tempo na primeira suíte. Ou seja, para usar o chuveiro do 2° banheiro tinha que esperar a pessoa do 1° banheiro acabar.
Stayed 7 nights in Nov 2018
Verified

8/10 Good

Luiz

Muito bem localizado, confortavel para uma viagem a casal!!!
Stayed 3 nights in Nov 2018
Verified

8/10 Good

Erica

Liked: Cleanliness, staff & service, room comfort
Excelente localização, conforto no quarto, mas elevador faz falta. Ficamos no andar mais alto e escada é estreita e degrau alto. Horrivel pra subir com malas. Mas o local é confortável.
Stayed 2 nights in Nov 2018
Verified

6/10 Okay

Marcos

Liked: Staff & service, room comfort
Disliked: Property conditions & facilities
Garagem com carros fechando a entrada quase sempre. Não tem elevador
Stayed 7 nights in Sep 2018
Verified

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Perfect location. Very clean. Lovely views. A little smaller than it looks on the photo but still very happy with it.
Stayed 3 nights in Sep 2018
Verified

6/10 Okay

ANA FLÁVIA

Liked: Cleanliness

Localização

Faltam algumas comodidades básicas. Banheiro muito pequeno e cama e sofá-cama desconfortáveis. A localização é excelente
Stayed 2 nights in Jul 2018
Verified

10/10 Excellent

xochitl

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Todo nut bien
Stayed 1 night in Jun 2018
Verified

8/10 Good

FERNANDO ANTONIO

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Boas acomodações.

Super confortável, limpo, moderno. Localização BOA, tem de andar um pouco até o centro, mas subindo tem a rua movimentadíssima a noite e de restaurantes na Politécnica. Muito perto Pombal, acesso para tudo. Única observação - escadas, quem tem muitas malas e idosos, tem de pagar escadas até o apartamento. Cozinha completa no meu quarto, com uma varanda sensacional e piscina... isto mesmo.
Stayed 1 night in May 2018
Verified

10/10 Excellent

Cathleen L

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Loved it! Would Stay Again

The Flats are fantastic. Everything is modern and clean. The Flat was well-equipped and it had good WiFi. Isabel and the other staff were warm, welcoming, and did a lot to make our stay a success. Location was excellent: close to things a tourist would like to see and the neighborhood was pleasant. I booked a flat facing the square because I wanted the city experience. I will admit that there was a lot of traffic on the square, well into the night. However, the windows were thick and cancelled most of the sound. However, if you are a light sleeper, you might want to book a flat that doesn't face the street. Another caveat is that there are no elevators, so you will be carrying your luggage up at least two flights of stairs. This was not an issue for me, but if you can't carry your luggage, you might want to look elsewhere. If I return to Lisbon, my first choice will be to book again at Charm Flats.
Stayed 3 nights in May 2018
Verified

8/10 Good

Emma

Liked: Cleanliness, staff & service, property conditions & facilities
Fina hotellrum. Vi bodde på högsta våningen som hade en trevlig takterass. Det var smala, långa trappor att gå upp för, men det var det värt. Det var lite krångligt att bära upp den tunga väskan bara då det inte fanns någon hiss.
Stayed 5 nights in May 2018
Verified

10/10 Excellent

DALBERTO

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Tranquilidade e eficiência

Ótima localização, próximo de linha de Metro. O centro histórico fica poucos minutos de distância. Ótimo para caminhada pela Av. Liberdade, com várias lojas, cafés e restaurantes pela redondeza. Inicialmente pegamos um apartamento menor, com quarto e sala. Mas foi-nos oferecido, gentilmente pela Sra. Isabel, um up grade para um apartamento maior, este com cozinha, dotado de fogão e microondas. É possível solicitar café da manhã no local. Nós, particularmente, optamos por preparar nossos lanches e as vezes tomamos cafés nas dezenas de padarias/pastelarias de Lisboa. Chuveiro muito bom no banheiro. Wi Fi sempre funcionando. Local tranquilo. Recomendamos.
Verified

10/10 Excellent

MANUEL

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

SITIO EXCEPCIONAL Y GENTE ENCANTADORA

Apartamentos muy bien ubicados, con personal encantador, muy nuevos. Unico incoveniente es que hay un local de fiesta justo debajo y si es fin de semana por las noches en la primera planta se escucha.