Charm Flats

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Room options

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Suite | Bathroom

Suite

  • 24 sq m
  • Sleeps 2
  • 1 Double Bed

View all photos for Loft (with External Bath)

Loft (with External Bath)

Loft (with External Bath)

  • 24 sq m
  • Sleeps 4
  • 1 Double Bed and 1 Double Sofa Bed

View all photos for Apartment, 1 Bedroom

Apartment, 1 Bedroom

Apartment, 1 Bedroom

  • 24 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 Double Bed and 1 Double Sofa Bed

View all photos for Suite, 2 Bedrooms

Suite, 2 Bedrooms

Suite, 2 Bedrooms

9.0 out of 10
Wonderful
(2 reviews)
  • 24 sq m
  • 2 bedrooms
  • Sleeps 8
  • 2 Double Beds and 2 Double Sofa Beds

View all photos for Suite, 2 Bedrooms, Terrace

Suite, 2 Bedrooms, Terrace

Suite, 2 Bedrooms, Terrace

10.0 out of 10
Exceptional
(1 review)
  • 24 sq m
  • 2 bedrooms
  • Sleeps 8
  • 2 Double Beds and 2 Double Sofa Beds

View all photos for Penthouse, Terrace

Penthouse, Terrace

Penthouse, Terrace

  • 24 sq m
  • Sleeps 3
  • 1 Double Bed and 1 Double Sofa Bed

View all photos for Apartment, 2 Bedrooms

Apartment, 2 Bedrooms

Apartment, 2 Bedrooms

  • 50 sq m
  • 2 bedrooms
  • Sleeps 6
  • 2 Double Beds and 1 Double Sofa Bed

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About this property

Charm Flats

Guesthouse in Lisbon, steps from Avenida da Liberdade
This guesthouse features self parking, dry cleaning, and laundry facilities. WiFi in public areas is free. Other amenities include express check-in, express check-out, and a garden. Housekeeping is not available.
Charm Flats offers 15 air-conditioned accommodations with minibars and espresso makers. Flat-screen televisions come with cable channels.

Bathrooms include showers and hair dryers. Guests can surf the web using the complimentary wireless Internet access.

During your stay at Charm Flats, you're just a quick walk from Rossio Square. Free WiFi in public areas, dry cleaning service, and self parking (surcharge) are available.
  • Free WiFi
  • Self parking available for a fee
  • Amenities include laundry facilities and a terrace
  • Steps from Avenida da Liberdade and 9 minutes by foot from Rossio Square
As a guest of Charm Flats, you'll find a terrace, a garden, and laundry facilities. WiFi is free in public spaces. Charm Flats also features dry cleaning/laundry services, express check-in, and express check-out. Limited parking is available for a fee and is offered on a first-come, first-served basis.

Smoking is allowed in designated areas at this Lisbon guesthouse.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Covered parking on site (EUR 30 per day)
  • Limited on-site parking
  • Onsite parking options include a garage

Family friendly

  • In-room refrigerator
  • Laundry facilities
  • Soundproofed rooms

Conveniences

  • Laundry facilities
  • Limited-hour front desk

Guest services

  • Dry cleaning/laundry service
  • No housekeeping service

Outdoors

  • Garden
  • Terrace

Accessibility

  • No lift

More

  • 2 buildings
  • 3 floors
  • Designated smoking areas

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Hair dryer
  • Private bathroom
  • Shower
  • Towels provided

Entertainment

  • Flat-screen TV with cable channels

Food and drink

  • Electric kettle
  • Espresso maker
  • Minibar
  • Refrigerator

More

  • Air conditioning
  • Heating
  • Iron/ironing board
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: midnight
Express check-in available
Minimum check-in age: 18

Check-out

Check-out before noon
Contactless check-out available
Express check-out available

Special check-in instructions

The front desk is open daily from 10 AM - 7 PM
Front desk staffed during limited hours
Information provided by the property may be translated using automated translation tools

Access methods

Front desk (limited hours)

Pets

  • No pets allowed

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Cribs (infant beds) are not available.

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • A tax is imposed by the city: EUR 4.00 per person, per night, up to 7 nights. This tax does not apply to children under 13 years of age.

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Covered self parking fee: EUR 30 per day

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards; cash is not accepted
Safety features at this property include a fire extinguisher, a smoke detector, and a first aid kit
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
The front desk at this property is open daily from 10 AM - 7 PM.
Front desk staff will greet guests on arrival at the property.
Property Registration Number No Registration ID
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

Property is also known as

Lisbon Charm Flats Lisboa
Lisbon Charm Flats Aparthotel
Charm Flats Aparthotel
Charm Flats
Lisbon Charm Flats Apartment
Charm Flats Apartment
Charm Flats Apartment Lisbon
Charm Flats Lisbon
Lisbon Charm Flats
Charm Flats Lisbon
Charm Flats Guesthouse
Charm Flats Guesthouse Lisbon

Charm Flats Reviews

Reviews

8.8

Excellent

Rating 10 - Excellent. 32 out of 54 reviews
Rating 8 - Good. 14 out of 54 reviews
Rating 6 - Okay. 3 out of 54 reviews
Rating 4 - Poor. 3 out of 54 reviews
Rating 2 - Terrible. 2 out of 54 reviews

9.0/10

Cleanliness

8.4/10

Staff & service

8.4/10

Amenities

8.8/10

Property conditions & facilities

8.0/10

Eco-friendliness

Reviews

10/10 Excellent

Elizabeth

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff was helpful and accommodating. The property was walking distance to plenty of great sites and shopping
Stayed 1 night in Jul 2025

10/10 Excellent

Karina

Stayed 3 nights in May 2025

2/10 Terrible

Elisabeth

Stayed 1 night in Jun 2023

4/10 Poor

Verified traveller

Liked: Cleanliness

Impossible to communicate, strange room

Pros: it was a good rate, clean and in a good location. The room was large. Cons: I could not contact anyone. I got an email directly after booking but when trying to reply the email bounced. We never received our check-in information and couldn't contact anyone, we tried multiple numbers written on the hotel door, tried multiple email addresses and contact forms and received no reply. Finally after over an hour we got through using a different phone number. The room had some nice design elements but there were a lot of funky / non functional pieces. The sink was barely usable due to a large cabinet infront, the shower was only usable by holding the wand, a light in the living room was flickering the whole time.
Stayed 6 nights in Sep 2022

10/10 Excellent

Douglas

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great place to stay.

Loved the extra space over a regular hotel. The patio was very nice to enjoy a glass of wine and reading my book. Very close to everything.
Stayed 4 nights in Feb 2020

10/10 Excellent

Clare

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 5 nights in Feb 2020

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Jun 2019

10/10 Excellent

Micah

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Amazing apartment

We had a great stay, it’s right next to a great little park and breakfast place. Staff was very informative and helpful.
Stayed 2 nights in Jun 2019

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 4 nights in Jun 2019

10/10 Excellent

Poyan, Dublin

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Communication excellent! Very friendly and helpful!
Stayed 3 nights in Apr 2019

10/10 Excellent

Verified traveller

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Apartment was beautifully furnished, lovey large balcony and very clean. All staff we dealt with were super friendly and helpful!
Stayed 3 nights in Mar 2019

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Perfect location. Very clean. Lovely views. A little smaller than it looks on the photo but still very happy with it.
Stayed 3 nights in Sep 2018

10/10 Excellent

Cathleen L

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Loved it! Would Stay Again

The Flats are fantastic. Everything is modern and clean. The Flat was well-equipped and it had good WiFi. Isabel and the other staff were warm, welcoming, and did a lot to make our stay a success. Location was excellent: close to things a tourist would like to see and the neighborhood was pleasant. I booked a flat facing the square because I wanted the city experience. I will admit that there was a lot of traffic on the square, well into the night. However, the windows were thick and cancelled most of the sound. However, if you are a light sleeper, you might want to book a flat that doesn't face the street. Another caveat is that there are no elevators, so you will be carrying your luggage up at least two flights of stairs. This was not an issue for me, but if you can't carry your luggage, you might want to look elsewhere. If I return to Lisbon, my first choice will be to book again at Charm Flats.
Stayed 3 nights in May 2018

4/10 Poor

jasmeet, Glasgow, Scotland

Disliked: Staff & service, property conditions & facilities, room comfort

Not at all for families/ people with disabilities

After a great stay in a luxurious hotel in the Algarve, considering the price we paid for our stay here we were hugely disappointing from the word go. The good things are that it is very well located and the TV and wifi are excellent. After that it is all downhill. It is like a grey bunker, with no windows that open, all the walls are painted a dark grey, the bed is tiny in the bedroom and thank Goodness there was a sofa bed.There is an air conditioner in the bedroom which is the only source of air for the whole flat , no vents in the living area. Not good if you do not like tiny, closed spaces. There is a steep hill plus a flight of stairs to go upto from the street, no elevator in the flats. The shower leaked into the tiny bathroom so there was a flood everyday, when we complained to reception they said they 'know' about the leak! but didn't apologize or do anything about it so all the towels were used as flood barriers.It is a tiny flat and would suit a couple or younger travelers, it was horrendous for a family. The kitchen was very poorly equipped, no cooking utensils apart from one large frying pan.The gadgets and gizmos would be appreciated by a younger age group and were wasted on us as nothing really worked and the basic issue of the size and type of accommodation was the main problem. Staying here was the lowest point of our stay in the lovely city of Lisbon.

10/10 Excellent

DAVID

Liked: Cleanliness, property conditions & facilities, room comfort

Excellent Rooms, kitchen adequate, quiet area

Excellent overall, Good friendly service/ managers, but a check-in later than 7pm/ weekend can cause problems? Everything was good in the building, except the stairs. The stairs care very steep, for the top 2 floors, and a struggle with the big bags. But overall 4 out of 5 on a rating.

10/10 Excellent

Felix

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 5 nights in Jul 2025

10/10 Excellent

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Comunicação fácil, possuem um escritório no próprio prédio, caso não consiga, vários telefones a disposição, localização muito boa
Stayed 2 nights in Oct 2023

10/10 Excellent

Jean

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jan 2023

6/10 Okay

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 5 nights in Nov 2019

10/10 Excellent

Marie

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Toppenläge för alla som vill bo centralt. Fantastisk terassbalkong. Personal tillgängliga även då receptionen var stängd. Hade lgh högst upp i huset, utan hiss. Absolut inte för er med knäproblem.
Stayed 3 nights in Sep 2019

10/10 Excellent

Gabriela

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Estadia maravilhosa....ótima localização, conforto

Stayed 4 nights in Jul 2019

10/10 Excellent

Marvin

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Super

Tres belle établissement, très bien situé pour visiter Lisbonne.
Stayed 3 nights in Jun 2019

8/10 Good

Verified traveller

Liked: Cleanliness, amenities, property conditions & facilities
Stayed 5 nights in May 2019

10/10 Excellent

MEDARDO

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

A gusto

Muy buen agradable el lugar y muy céntrico
Stayed 2 nights in May 2019

8/10 Good

SAMUEL RIBEIRO

Liked: Cleanliness, property conditions & facilities, room comfort
Stayed 1 night in Mar 2019