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Chiado Mercy - Lisbon Best Apartments

4.0 star property

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Photo gallery for Chiado Mercy - Lisbon Best Apartments

A modern living room with a sofa, a coffee table, a TV, and a potted plant.
A modern hallway with a wooden console table, a large mirror, and a vase with branches.
A room with a bed, a chair, and a view of a building with balconies through a door.
A modern living room with a cityscape mural, a beige sofa, two armchairs, a coffee table, and a patterned rug.
A modern living room with a staircase, a dining area, and a cityscape mural.

Reviews

10 out of 10
Exceptional

Popular amenities

  • Kitchen
  • Pet-friendly
  • Free Wi-Fi
  • Air-conditioning

Explore the area

View in a map
Rua da Misericórdia, 116, Lisbon, 1200-273
  • Place, Rossio Square
    ‪3 min walk‬
  • Place, Santa Justa Elevator
    ‪5 min walk‬
  • Place, Avenida da Liberdade
    ‪5 min walk‬
  • Airport, Lisbon (LIS-Humberto Delgado)
    ‪14 min drive‬

Room options

View all photos for Standard Apartment, 1 Bedroom

A hotel room with a large bed, two bedside tables, a chair, and a view of buildings through the window.

Standard Apartment, 1 Bedroom

  • 56 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 Double Bed and 1 Double Sofa Bed
  • Free Wi-Fi

View all photos for Superior Apartment, 1 Bedroom

A four-poster bed with a dark frame, a white bedside table with a lamp, and a small desk with a fan.

Superior Apartment, 1 Bedroom

  • 95 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 Double Bed and 1 Double Sofa Bed
  • Free Wi-Fi

View all photos for Standard Apartment, 2 Bedrooms

A neatly arranged bedroom with a large bed, a bedside table with a lamp, and framed motivational quotes on the wall.

Standard Apartment, 2 Bedrooms

  • 76 sq m
  • 2 bedrooms
  • Sleeps 4
  • 1 Double Bed and 2 Single Beds
  • Free Wi-Fi

View all photos for Superior Apartment, 2 Bedrooms

A modern bedroom with a large bed, bedside tables, and a red rug.

Superior Apartment, 2 Bedrooms

  • 104 sq m
  • Sleeps 6
  • 1 Double Bed, 2 Single Beds and 1 Double Sofa Bed
  • Free Wi-Fi

View all photos for Superior Apartment, 3 Bedrooms

A bedroom with a bed, a chair, and a door leading to an outdoor area.

Superior Apartment, 3 Bedrooms

  • 132 sq m
  • 1 bedroom
  • Sleeps 8
  • 2 Queen Beds, 2 Single Beds and 1 Double Sofa Bed
  • Free Wi-Fi

Similar properties

Front of property – evening/night
Residentas Aurea
Lisbon City Center
  • Kitchen
  • Free Wi-Fi
  • Air-conditioning
  • Toys/games
4.9 out of 5, Exceptional, 893 reviews
The price is €249
includes taxes & fees
11 Aug - 12 Aug
Residentas Aurea

About this property

Chiado Mercy - Lisbon Best Apartments

Tour/ticket assistance and free WiFi in public areas are available at this smoke-free apartment building. Each apartment provides a kitchenette with a refrigerator, an oven, a stovetop, and a microwave. Conveniences include an electric kettle and a dishwasher, and guests will appreciate thoughtful touches like an espresso maker and slippers. Limited housekeeping is available.
Chiado Mercy - Lisbon Best Apartments offers 17 air-conditioned accommodations with espresso makers and safes. Each accommodation is individually furnished. Beds feature premium bedding. Accommodations at this 4-star apartment have kitchenettes with full-sized refrigerators/freezers, stovetops, microwaves, and cookware/dishes/utensils. Bathrooms include showers, slippers, complimentary toiletries, and hair dryers.

Guests can surf the web using the complimentary wireless Internet access. Flat-screen televisions come with satellite channels. Housekeeping is provided on a limited basis.

Our customers tell us they can't get enough of the helpful staff at Chiado Mercy - Lisbon Best Apartments. During your stay, you're just a quick walk from Rossio Square. Enjoy features like free WiFi in public areas and a roundtrip airport shuttle (surcharge). This upscale apartment building has 17 apartments. Each apartment offers free WiFi and a kitchenette.
  • Each apartment offers a kitchenette, a living room, and a flat-screen TV
  • Free WiFi
  • Services include tour or ticket assistance and luggage storage
  • Within a 10-minute walk of Rossio Square and Avenida da Liberdade
  • Airport shuttle service available for a fee
  • Dogs welcome for a fee (restrictions apply)
Chiado Mercy - Lisbon Best Apartments offers its guests tour/ticket assistance and an elevator. Public spaces have free WiFi. An airport shuttle (available 24 hours) is available for a fee.

This 4-star Lisbon apartment is smoke free.

Property amenities

Internet

  • Available in the apartment: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Height restrictions apply for on-site parking
  • 24-hour return airport shuttle on request for a surcharge
  • Limited on-site parking
  • Wheelchair-accessible parking available

Family friendly

  • Baby bath
  • Free cot
  • Highchair
  • Travel cot

Kitchenette

  • Cookware, dishware, and utensils
  • Dishwasher
  • Electric kettle
  • Espresso maker
  • Freezer
  • Full-sized refrigerator/freezer
  • Hob
  • Microwave
  • Oven
  • Paper towels
  • Toaster

Bedrooms

  • Premium bedding

Bathroom

  • Free toiletries
  • Hair dryer
  • Shower
  • Slippers
  • Towels provided

Living spaces

  • Living room

Entertainment

  • Flat-screen TV with satellite channels

Comfort

  • Air conditioning

Pets

  • Pet friendly
  • Welcoming dogs only
  • Up to 13 kg per pet
  • Fee: EUR 20 per accommodation per night
  • Service animals exempt from fees
  • Deposit: EUR 200 per stay

Suitability/Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Accessible airport shuttle
  • In-room accessibility
  • Lift
  • Portable shower seat
  • Stair-free path to entrance
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible parking
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible registration desk
  • Smoke-free property

Services and conveniences

  • Iron/ironing board
  • Limited housekeeping
  • Luggage storage
  • Safe
  • Tour and ticket assistance

Location highlights

  • In a historical district
  • In a shopping district
  • Near a metro station

Safety features

  • Carbon monoxide detector not reported (host has not indicated whether there is a carbon monoxide detector on the property; consider bringing a portable detector)
  • Smoke detector (host has indicated there is a smoke detector on the property)
  • First aid kit
  • Security system
  • Fire extinguisher

General

  • 17 units
  • Individual furnishings
  • Traditional architecture

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: 9:00 PM
Minimum check-in age: 18

Check-out

Check-out before noon
Contactless check-out available

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); to arrange pick-up, guests must contact the property 72 hours prior to arrival, using the contact information on the booking confirmation
There is no front desk at this property
Guests planning to arrive outside of normal check-in hours must contact the property in advance for check-in instructions and an access code; your host will greet you
To make arrangements for check-in please contact the property at least 72 hours before arrival using the information on the booking confirmation
If you are planning to arrive after 9:00 PM please contact the property in advance using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools

Access methods

Access code, host will greet you

Pets

  • Pets: EUR 20 per accommodation, per night, plus a deposit of EUR 200 per stay
  • Only dogs are allowed
  • Maximum 1 (weight limit: 29 lbs per pet)
  • Pets cannot be left unattended
  • Restrictions apply
  • For more information, you can reach out to the property at the number on the booking confirmation
  • Service animals are exempt from fees

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Free cribs (infant beds)!

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • A tax is imposed by the city: EUR 4.00 per person, per night, up to 7 nights. This tax does not apply to children under 13 years of age.

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Airport shuttle fee: EUR 40 per vehicle (one-way, maximum occupancy 3)
  • Pet deposit: EUR 200 per stay
  • Pet fee: EUR 20 per accommodation, per night
  • Service animals are exempt from fees
  • Housekeeping is available for an additional fee

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
Guests must contact this property in advance to reserve cribs/infant beds
This property accepts credit cards, debit cards, and cash
This property reserves the right to pre-authorize the guest's credit card prior to arrival.
Host has not indicated whether there is a carbon monoxide detector on the property; consider bringing a portable detector with you on the trip
Host has indicated there is a smoke detector on the property
Safety features at this property include a fire extinguisher, a security system, and a first aid kit
This property is professionally cleaned
Chiado Mercy - Lisbon Best Apartments offers transfers from the airport (fees may apply). Please contact the property at the number on the booking confirmation 72 hours prior to arrival with your arrival details. This property does not have a front desk. To arrange for check-in, guests must contact the property at least 72 hours prior to arrival using the information on the booking confirmation. Guests arriving after 9:00 PM must make advance arrangements by contacting the property using the information on the booking confirmation. Guests planning to arrive outside of normal check-in hours must contact the property in advance for check-in instructions and an access code. The host will greet guests on arrival.
Property Registration Number No Registration ID
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • Registered guests are the only ones allowed to be in guestrooms.
  • To make arrangements to bring your pet, contact the property directly at the number on your booking confirmation (please see the Fees section for related charges).

Property is also known as

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Chiado Mercy - Lisbon Best Apartments Reviews

Reviews

10

Exceptional

Rating 10 - Excellent. 330 out of 358 reviews
Rating 8 - Good. 24 out of 358 reviews
Rating 6 - Okay. 2 out of 358 reviews
Rating 4 - Poor. 1 out of 358 reviews
Rating 2 - Terrible. 1 out of 358 reviews

10/10

Cleanliness

9.4/10

Staff & service

10/10

Amenities

10/10

Property conditions & facilities

Reviews

Verified review

10/10 Excellent

Tracy

Liked: Cleanliness, check-in, communication, listing accuracy
We really enjoyed our stay. Great location, modern amenities, thoughtful communication, and all the comforts of home .
Stayed 2 nights in May 2026
Verified review

10/10 Excellent

Brett

Liked: Cleanliness, check-in, communication, listing accuracy
Super comfortable apartment. Loved our stay.
Stayed 3 nights in Apr 2026
Verified review

10/10 Excellent

Sowmya

Liked: Cleanliness, check-in, communication, listing accuracy
Enjoyed our 3 night stay. Spacious and comfortable apartment for 4 adults with 2 bedrooms and 2 bathrooms.
Stayed 3 nights in Apr 2026
Verified review

10/10 Excellent

Erwandi

Liked: Cleanliness, check-in
Great location and service
Stayed 2 nights in Mar 2026
Verified review

10/10 Excellent

Christian

Liked: Cleanliness, check-in, communication, listing accuracy
Great apartment in Chiado, central to many good restaurants, shopping and cafés. The place was great with a nicely equipped kitchen, very nice bathrooms and cozy beds. Highly recommended!
Stayed 2 nights in Apr 2026
Verified review

10/10 Excellent

Erin

Liked: Cleanliness, check-in, communication, listing accuracy
This was our favourite property during our 2 week stay in Portugal. The room was huge, with a comfortable bed and expansive bathroom. Loved having the washer and dryer combo in our room. It had an attached underground parking facility with spots reserved for those staying at the property. Check in was great, with excellent support from our host. Would highly recommend staying here. Close walking distance to many sites!
Stayed 3 nights in Apr 2026
Verified review

10/10 Excellent

Thuy

Liked: Cleanliness, amenities, property conditions & facilities, communication
The place and the rooms are cleaned. The staff was nice and responsive. We got upgraded too; it was very lovely. The location is great!
Stayed 6 nights in Feb 2026
Verified review

10/10 Excellent

JENNIFER

Liked: Cleanliness, amenities, property conditions & facilities, communication
Great location, comfortable place for our family.
Stayed 2 nights in Aug 2025
Verified review

10/10 Excellent

Alastair

Liked: Cleanliness, amenities, property conditions & facilities, communication
Great apartment with great communication and help throughout. Thoroughly recommend.
Stayed 5 nights in Feb 2026
Verified review

10/10 Excellent

Saul

Liked: Cleanliness, check-in, communication, listing accuracy
The apartment which we rented in Chiado Mercy was perfect for our family of 4. It was very clean and had all the amenities of a vacation apartment. The location was perfect for walking to Barrio Alto and local restaurants. We felt secure walking to some of the monuments, churches and the Time Out Market which are mostly within 3-10 mins of the Chiado Mercy Apartment in Lisbon. Bring your walking shoes and enjoy the culture.
Stayed 2 nights in Mar 2026
Verified review

10/10 Excellent

Prabhdeep Singh

Liked: Cleanliness, amenities, property conditions & facilities, communication
Very clean and spacious apartment. Would definitely stay again.
Stayed 3 nights in Sep 2025
Verified review

10/10 Excellent

Robert

Liked: Cleanliness, amenities, property conditions & facilities, communication
Beautiful, clean hotel with excellent location.
Stayed 4 nights in Nov 2024
Verified review

10/10 Excellent

Adam M.

Liked: Cleanliness, amenities, property conditions & facilities, communication
Great host. Great location. Great accommodations. Highly recommend.
Stayed 2 nights in Jul 2025
Verified review

10/10 Excellent

Samantha LeComte

Liked: Cleanliness, check-in, communication, listing accuracy
Great location and very clean and spacious apartment. Would definitely consider staying again when back in Lisbon. Only slightly negative would be that garage has very tight parking and locks and keypads on front door and garage did not work all of the time. Also there is laundry but very very small washer dryer combo and dryer did not dry the clothes. Beautiful place and very responsive staff.
Stayed 6 nights in Mar 2026
Verified review

10/10 Excellent

Alyssa Marie Olalia

Liked: Cleanliness, property conditions & facilities, communication
Excellent place to stay. Will definitely recommend and stay here again. Pictures didn’t give justice to the place, it was very clean, smelled so clean and well maintained. Got a surprise birthday cake too from the property.
Stayed 4 nights in Oct 2025
Verified review

10/10 Excellent

Ariel

Liked: Cleanliness, room comfort, communication
Excelent stay !!
Stayed 4 nights in Jan 2023
Verified review

10/10 Excellent

Lina

Liked: Cleanliness, amenities, property conditions & facilities, communication
The apartment has the most beautiful view on the patio and we really enjoyed our rooms and comfortable beds. It was nicely decorated, and the host were very responsive helpful and I am highly recommending this apartment.
Stayed 7 nights in Oct 2025
Verified review

10/10 Excellent

Katherine

Liked: Cleanliness, amenities, property conditions & facilities, communication
An amazing, clean, comfortable, convenient, nice place to stay in a wonderful part of Lisbon. The apartment was perfect, in a great location, and the communication was amazing. Would definitely stay here again!
Stayed 2 nights in Jun 2025
Verified review

10/10 Excellent

Cathy

Liked: Cleanliness, amenities, property conditions & facilities, communication
Great location
Stayed 2 nights in Jul 2024
Verified review

10/10 Excellent

Natalie

Liked: Cleanliness, room comfort, communication
Apartment was very central. Ben the host was fantastic, very contactable and knowledgeable.
Stayed 3 nights in Nov 2025
Verified review

10/10 Excellent

Cindy

Liked: Cleanliness, amenities, property conditions & facilities, communication
This property is at a perfect location with everything nearby, including the Metro! It’s clean and we thoroughly enjoyed staying here. Communication was very smooth with the team. Would highly recommend and would stay here again on our next visit!
Stayed 6 nights in Aug 2025
Verified review

10/10 Excellent

Salim A

Liked: Cleanliness, amenities, property conditions & facilities, communication
Excellent property . Great location. Very professional team/staff .
Stayed 4 nights in Jul 2025
Verified review

10/10 Excellent

Joie

Liked: Cleanliness, property conditions & facilities, communication
Great location!
Stayed 4 nights in Mar 2023
Verified review

10/10 Excellent

Terry

Liked: Cleanliness, check-in, communication, listing accuracy
My only complaint is that we didn't stay here our entire stay in Lisbon! It was too comfortable to leave! From the check in process with JP, location and amenities provided, all you need to do is bring your suitcase and enjoy. Perfect location and walking distance to restaurants and shops, and a quick uber to other areas in Lisbon. Parking was perfect if you rent a car and it was nice to know it was safe and secure as we walked around town otherwise. The only complaint I have is the washer/dryer combo. Washer works great, dryer is pretty much nonexistent. Tried multiple times on various settings, and it was just easier to hang dry like the rest of the population does any way! Will definitely stay again or book with the same agency at least! A bit on the pricier side, but worth it for a splurge.
Stayed 2 nights in Apr 2026
Verified review

10/10 Excellent

Kim

Liked: Cleanliness, amenities, property conditions & facilities, communication
Great space! Very comfortable and well kept. Fernando was super helpful and friendly! He’s the best.
Stayed 3 nights in Nov 2025