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Hello Lisbon Teatro Nacional Apartments

4.0 star property

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Superior Apartment, 1 Bedroom | Living area
Point of interest
Apartment, 1 Bedroom | View from room
Superior Apartment, 1 Bedroom
Superior Apartment, 1 Bedroom | In-room dining

Reviews

8.6 out of 10
Excellent

Popular amenities

  • Kitchen
  • Free Wi-Fi
  • Air-conditioning
  • Laundry room
  • Breakfast available

Explore the area

View in a map
Calçada do Garcia, 28, Lisbon, 1150-168
  • Place, Rossio Square
    ‪2 min walk‬
  • Place, Castle of São Jorge
    ‪5 min walk‬
  • Place, Santa Justa Elevator
    ‪5 min walk‬
  • Airport, Lisbon (LIS-Humberto Delgado)
    ‪9 min drive‬

Room options

View all photos for Apartment, 1 Bedroom

Apartment, 1 Bedroom | Living area

Apartment, 1 Bedroom

  • City view
  • 35 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 Double Bed and 1 Double Sofa Bed

View all photos for Superior Apartment, 1 Bedroom

Superior Apartment, 1 Bedroom

Superior Apartment, 1 Bedroom

  • City view
  • 55 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 Double Bed and 1 Double Sofa Bed

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About this property

Hello Lisbon Teatro Nacional Apartments

Laundry facilities, express check-in, and express check-out are available at this smoke-free apartment building. WiFi in public areas is free. Each apartment provides a kitchenette with a refrigerator, an oven, a stovetop, and a microwave. For a bit of entertainment, guests will find a flat-screen TV with satellite channels, and other amenities include free WiFi and a dishwasher. Housekeeping is not available.
Hello Lisbon Teatro Nacional Apartments offers 9 air-conditioned accommodations with safes and hair dryers. Accommodations at this 4-star apartment have kitchenettes with refrigerators, stovetops, microwaves, and cookware/dishes/utensils. Bathrooms include showers.

Guests can surf the web using the complimentary wireless Internet access. Flat-screen televisions come with satellite channels.

Our customers tell us they enjoy the overall property condition at Hello Lisbon Teatro Nacional Apartments. During your stay, you're just a quick walk from Rossio Square. Features include free WiFi in public areas, plus breakfast (surcharge) and a roundtrip airport shuttle (surcharge). This upscale apartment building has 9 apartments. Free WiFi and a kitchenette are available in each apartment.
  • Each apartment offers a kitchenette, a flat-screen TV, and a refrigerator
  • Free WiFi
  • Continental breakfast served daily for a fee
  • Amenities include laundry facilities and an elevator
  • Steps from Rossio Square and National Theatre of D. Maria II
  • Airport shuttle service available for a fee
Hello Lisbon Teatro Nacional Apartments offers its guests laundry facilities, express check-in, and express check-out. WiFi is free in public spaces.

This 4-star Lisbon apartment is smoke free.

For a fee, guests can enjoy continental breakfast daily from 7:30 AM to 9:00 AM.

Property amenities

Internet

  • Available in the apartment: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • No on-site parking available
  • Return airport shuttle (surcharge)

Kitchenette

  • Cookware, dishware, and utensils
  • Dishwasher
  • Hob
  • Microwave
  • Oven
  • Refrigerator

Dining

  • Daily continental breakfast available 7:30 AM to 9:00 AM for a fee: EUR 9 for adults and EUR 9 for children

Bedrooms

  • Bedroom

Bathroom

  • 1 private bathroom
  • Hair dryer
  • Shower
  • Towels provided

Entertainment

  • Flat-screen TV with satellite channels

Laundry

  • Laundry facilities

Comfort

  • Air conditioning

Pets

  • No pets allowed

Suitability/Accessibility

  • Lift
  • Smoke-free property

Services and conveniences

  • Iron/ironing board
  • Luggage storage
  • No housekeeping service
  • Safe

Location highlights

  • In an entertainment district
  • In the city centre
  • Near a metro station
  • Near a train station

Safety features

  • Carbon monoxide detector not reported (host has not indicated whether there is a carbon monoxide detector on the property; consider bringing a portable detector)
  • Smoke detector (host has indicated there is a smoke detector on the property)
  • First aid kit
  • Fire extinguisher

General

  • 9 units
  • Soundproofing

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: 9:00 AM
Early check-in subject to availability
Early check-in is available for a fee
Express check-in available
Minimum check-in age: 18

Check-out

Check-out before 11 AM
Late check-out subject to availability
A late check-out fee will be charged
Express check-out available

Special check-in instructions

There is no front desk at this property
Guests planning to arrive outside of normal check-in hours will receive an email with special check-in instructions and an access code; access will be through a private entrance
To make arrangements for check-in please contact the property at least 72 hours before arrival using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools

Access methods

Access code, private entrance

Pets

  • No pets allowed

Children and extra beds

  • Children are welcome.

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • A tax is imposed by the city: EUR 4.00 per person, per night, up to 7 nights. This tax does not apply to children under 13 years of age.

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for continental breakfast: approximately EUR 9 for adults and EUR 9 for children
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Guests must contact this property in advance to reserve cribs/infant beds
This property accepts credit cards; cash is not accepted
Host has not indicated whether there is a carbon monoxide detector on the property; consider bringing a portable detector with you on the trip
Host has indicated there is a smoke detector on the property
Safety features at this property include a fire extinguisher and a first aid kit
This property is professionally cleaned
This property does not have a front desk. To arrange for check-in, guests must contact the property at least 72 hours prior to arrival using the information on the booking confirmation. Guests planning to arrive outside of normal check-in hours will receive an email before arrival with check-in information and an access code. Guests can access their accommodation through a private entrance.
Property Registration Number 60100/AL,60109/AL,60112/AL,60113/AL,60115/AL
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

Property is also known as

Hello Lisbon Rossio Teatro Nacional Apartment Lisbon
Hello Lisbon Rossio Teatro Nacional Apartment
Hello Lisbon Rossio Teatro Nacional Lisbon
Hello Lisbon Rossio Teatro Na
Hello Lisbon Rossio Teatro Nacional
Hello Lisbon Teatro Nacional Apartments Lisbon
Hello Lisbon Teatro Nacional Apartments Apartment
Hello Lisbon Teatro Nacional Apartments Apartment Lisbon

Hello Lisbon Teatro Nacional Apartments Reviews

Reviews

8.6

Excellent

Rating 10 - Excellent. 92 out of 190 reviews
Rating 8 - Good. 64 out of 190 reviews
Rating 6 - Okay. 22 out of 190 reviews
Rating 4 - Poor. 6 out of 190 reviews
Rating 2 - Terrible. 6 out of 190 reviews

8.8/10

Cleanliness

7.8/10

Staff & service

8.4/10

Amenities

9.0/10

Property conditions & facilities

Reviews

4/10 Poor

Verified traveller

Travelled with family
Liked: Cleanliness
Disliked: Amenities
This building is located in a street where you will feel unsafe. I walked a lot around, and I can say this is the worse street of Lisbon Centre. This is not a Hotel, it is an old building, with renovated apartments. It is comfortable and well decorated, but there is no heaters, no coffee machine, and there is no staff at all. only a machine, to do the check in and pay the local taxes. You will have to clean up the rooms. It is near the things you should see, but for the price you can find better options... hello Lisbon is not worth the price
Stayed 1 night in Jan 2020

4/10 Poor

Verified traveller

Liked: Cleanliness, property conditions & facilities
Disliked: Amenities
Stayed 4 nights in Jan 2020

10/10 Excellent

Peter

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great location apartment

Lovely and comfortable apartment. Great location only a few minutes walk to Rossio square. The apartment was really clean. Highly recommended
Stayed 3 nights in Dec 2019

2/10 Terrible

Shirley

Travelled with family
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

There are better hotels in the area

I’m quite disappointed wth the choice. Not as shown on the photos and description. I didn’t expect the place to be dirty and in a very uncomfortable location. With the rate they charge, customers deserved clean sheets, clean towels, clean kettle, and working blinds. The towels are so old that it doesn’t look white anymore.
Stayed 1 night in Jan 2020

8/10 Good

Agnes, Toronto

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities
Responses from property was good. Apartment was very modern and well decorated. But one downside was that cleaning lady just started cleaning when we arrived there around 4pm despite of the check in time was 3pm. We had to waite while she finished cleaning.
Stayed 3 nights in Oct 2019

10/10 Excellent

Maria

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Sep 2019

2/10 Terrible

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Disliked: Room comfort

Terrible stay - Loud noises all night long

We booked an apartment for 4 people that was supposed to have a double bed and a sofa bed. When we arrived, the apartment did not have a sofa bed. It had instead an L-shaped sofa where they “assumed” 2 people could sleep on each side of the L. Moreover, the apartment is located on a street that has lots of pedestrians (and people gathering very late at night). It was a Tuesday night and the noise was so terrible we couldn’t sleep all night. They need to put noise-cancelling windows at the minimum. I am very thankful we were only there for 1 night. Else it would’ve been a nightmare. I would not reconnend this place to anyone they way it is now
Stayed 1 night in Aug 2019

10/10 Excellent

Sendy

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Place was easy to find. Emails with instructions on checking in were easy to read and follow. Place was clean. Breakfast was delicious! Would stay here again!
Stayed 1 night in Mar 2019

8/10 Good

Ruzuba

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

It was lovely

It was a brilliant little apartment with everything you needed. Only problem was the bathroom was a little small and the sofa bed was not the best. Apart from that can’t fault it 🙂
Stayed 3 nights in Jun 2019

8/10 Good

Robert

Liked: Cleanliness, staff & service, room comfort
Stayed 3 nights in Jun 2019

8/10 Good

Verified traveller

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Relativly large and well equipped, also handy to have the laundry within the building.
Stayed 2 nights in Jun 2019

10/10 Excellent

Jessica

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jun 2019

4/10 Poor

Kaya

Liked: Cleanliness, property conditions & facilities, room comfort
Disliked: Staff & service

Bad customer service, beautiful flat

The checkin was a nightmare, the front door code didn’t work (apparently it’s been faulty). As I arrived around 2 I was led to believe that there were lockers available for luggage. Unfortunately non were free and I had to take it with me around the city before checkin. As for the auto check in the server had crashed, luckily I had my phone on me to call them to check in. The kettle was also faulty which tripped the flat electrical. The switch box was behind some cupboard doors with no handles so you couldn’t get in. So I had to wedge the door open with a knife. The kitchen tap was practically unscrewed and when I did check out i had the cleaner knock on my door at 10.30 to tell me to check out (check out was 11am). All in all a pretty bad customer service experience. The flat itself was very nice, recently decorated, very modern, minimalist and clean. Shame about the service.
Stayed 2 nights in Jun 2019

6/10 Okay

keanna

Liked: Cleanliness, staff & service, room comfort

Looks like pictures but avoid dark apartment 0b

I was really excited to stay at this hotel as it looked beautiful on the website. First, the negative, we were given apartment 0b and I was pretty disappointed. It felt like a basement. The living area was below ground level as it only had tiny windows so high up that you have to stand on a chair to open and close them. The bedroom windows were full-sized but since it is on the ground floor there are people constantly walking by the window so you really can't even open the window coverings. Even if you open them, the street is so narrow that no sunlight comes in. The apartment was dark. There isn't sufficient lighting to make it feel bright in the living area just dull lamps. I asked to change apartments but the reception said that they were booked all month. I asked if anyone would be checking out the following day and he said it wouldn't be possible to switch me. Now onto the positives. Checkin was easy as long as you follow the instructions on the self checkin kiosk and took us no more than 5 minutes. The furnishings are just like the pictures on the website. The apartment was beautifully decorated and modern and very, very clean. We were able to leave our luggage at the apartment for the day once we checked out which was a huge bonus. The area is amazing and walking distance to a lot of great restaurants and attractions. I would love to stay here again but I would make sure that it wasn't an apartment on the ground floor. I recommend that you do the same.
Stayed 2 nights in Jun 2019

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in May 2019

10/10 Excellent

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great Asian food close by. Train station around the corner.
Stayed 4 nights in Apr 2019

10/10 Excellent

MJ

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great apartment, fab location!

The apartment we stayed in was large with a separate bedroom and a good-sized double bed. In the livingroom a sofa bed which as sofa is not great (big dip), but the pull-out bed was good and who wants to sit inside on a sofa in Lisbon anwyay. The only minus I can give is the amount of dust under the sofa when the bed is out. But that really is the only thing. Further in the livingroom is a fully equipped kitchen with state-of-the-art oven, microwave, coffee maker, etc. The apartment looks new, the aircos are working fine and the bathroom is large with a great rainshower - all towels and basic toiletries are supplied. In short, all is available for hand-luggage-only travelers which we are. The location is absolutely fabulous with Rossio Square around the corner and the metro never far away. It is a 10 min stroll to the seafront with large squares and restaurants. Make sure you call Hello Lisbon before you go to obtain the initial entrance code. When inside, you can check-in electronically and if you get stuck, there is a Skype facility too so no problems. I recommend this apartment and would absolutely stay again.
Stayed 5 nights in Mar 2019

10/10 Excellent

Verified traveller

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Property is in pristine condition, multiple terraces, immaculate. Loved the automatic black out shades
Stayed 4 nights in Mar 2019

6/10 Okay

Verified traveller

Travelled with family
Liked: Cleanliness, property conditions & facilities
Disliked: Staff & service
Stairs and the wifi was not great I had to ask how do the check in. The views were lovely and the building was quiet.
Stayed 2 nights in Mar 2019

10/10 Excellent

Rod

Travelled with partner, Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This Apartments are in central Lisbon right in Rossio and they are the best location that you could possibly ask for. The check in was easy and if you needed any help you could Skype them from the self-check in machine. The apartment were we stayed was on the last floor and it was very big, clean and better than we could ask for. We loved it so much that we will recommend to everyone that we know. 5 stars for us and the view is incredible from the 4th floor apartment.
Stayed 1 night in Mar 2019

10/10 Excellent

John

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

A really great place to stay in Lisbon.

We really enjoyed our stay here. The location is fantastic. The room was clean although it was pretty dusty under the bed. My only complaint is the sofa on the living room was broken. I can see someone uncomfortable with technology having difficulty checking in with the kiosk but it's manageable. The walk down the street is very steep, use caution. Solar 31, the restaurant directly across the street is really great and there's a small convenience store a bit further up on the opposite the road with very reasonable prices, (a bottle of descent wine was only 1.99). We'll stay here again for sure.
Stayed 4 nights in Feb 2019

2/10 Terrible

Manuel

Travelled with family
Liked: Cleanliness
Disliked: Staff & service
First off, arriving to the property was extremely difficult and the check-in process was even worse. There was no lobby or reception, instead we had to use a kiosk to check in digitally. The kiosk was extremely hard to use and the check-in process was longer than usual. As far as location goes, the property is well connected to Lisboa's main attractions, however it is hidden in a dark corner full of drug dealers, alcoholics and loud singing groups. We were even followed home by a shady man who waited for us outside the apartment. The experience was so bad we had to book another hotel just to be able to sleep at night.
Stayed 2 nights in Feb 2019

10/10 Excellent

Una

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Perfect place to stay 😊

Very good comunication through whatsapp.Easy self check in.Dont need to carry keys,just use codes to open doors.We arrived ar 11am and our apartment was ready.Very clean and modern with huge bed and comfy sofa.Small balcony. Perfect location,in Lisbon city center. Downstairs are lockers where to leave luggage after check out. Everything was perfect 😊😊😊
Stayed 4 nights in Jan 2019

6/10 Okay

Verified traveller

Disliked: Cleanliness, staff & service

Not as advertised. No service

We arrived an hour earlier and even though the room was ready and empty, we were tod we could not check in till 3 pm because of 'rules.' Even though when we had called the day prior to get the code for the building we had let them know arrival time and requested early check in . There is no lobby where you can sit. The luggage areas are small and cannot accomodate much, and the building is just off the road where there are garbage piles so you cannot stand. The check in was at a kiosk but we called from the kiosk and requested being able to just keep our luggage in the apartment but the person on the line was very unhelpful. It was to be a serviced apartment but it was not serviced daily. We had to buy our toilet paper as there is no person to call or any supply area if you run out of anything.
Stayed 3 nights in Dec 2018

10/10 Excellent

HWK, Singapore

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Location of property was good and easy to find. Check in was easy and fuss free. The apartment had everything we need and was big enough for two to put our things comfortably. Greatly appreciated the laundry facilities. Had a wonderful stay and would stay again.
Stayed 4 nights in Dec 2018