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4.5 out of 5

"Dining options near hotel poor. Customer service in hotel dreadful " More

By a verified traveller on Sun 14 May 2023

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Standard Room, 1 Queen Bed

Bed Count 1 Queen Bed Maximum Occupancy 2 Max
€95* Per night/room 31 Mar - 1 Apr

Standard Room, 1 Double Bed, Accessible

Bed Count 1 Full Bed Maximum Occupancy 2 Max

Standard Room, 2 Single Beds

Bed Count 2 Twin Beds Maximum Occupancy 2 Max

Standard Room

Bed Count 1 Twin Bed Maximum Occupancy 2 Max

Standard Room, 1 Double Bed with Sofa bed

Bed Count 1 Full Bed Maximum Occupancy 2 Max

Hotel Description

Our customers tell us that they enjoy the free breakfast at Holiday Inn Express Lisbon - Plaza Saldanha, an IHG Hotel. During your stay, you'll be connected to the convention centre and just a quick walk from Saldanha Square. Enjoy features like free WiFi in public areas, plus a bar and a business centre.

  • Free continental breakfast served daily
  • Free WiFi
  • Enjoy drinks at the bar/lounge
  • Self-parking available for a fee
  • Amenities include a front desk safe, a business centre and a lift
  • Guests have good things to say about the accommodation for the cleanliness and overall comfort
  • 11 minutes by foot from Gulbenkian Museum and a 2-minute drive from Avenida da Liberdade

Holiday Inn Express Lisbon - Plaza Saldanha, an IHG Hotel ratings based on 12 Verified Reviews

Review Summary
4.5 out of 5 4.5 out of 5.0
Room cleanliness 4.5 out of 5.0
Service & staff 4.0 out of 5.0
Room comfort 0.0 out of 5.0
Hotel condition 4.5 out of 5.0

Guest reviews for Holiday Inn Express Lisbon - Plaza Saldanha, an IHG Hotel

Everyone (4) Couples (3)
5 out of 5
Nice, clean quiet

Posted by on 21 Mar 2024

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Comment from Hotel Management

25 Mar 2024 by Mariana Pereira

Thank you so much for your review of our hotel. I am pleased to hear you enjoyed your stay with us. It's something our staff takes great pride in, so we value your feedback. We hope you will visit us again. Sincerely,

3 out of 5
Dining options near hotel poor. Customer service in hotel dreadful

Posted by , from Swindon on 14 May 2023

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Comment from Hotel Management

15 May 2023 by Taíssa Correia

Thank you for your candid review. We apologize that your recent stay did not meet expectations. We appreciate your comments and will share these with our team so that we can continue to improve our services. We do hope to have the opportunity to welcome you back in the future, so that we can provide a better experience.Sincerely,

5 out of 5
Rooms are clean and spacious. Pity there was no food available at a late check-in.

Posted by on 6 Jul 2019

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Comment from Hotel Management

16 Jul 2019 by Claudio M

Thank you in advanced for choosing the Holiday Inn Express Lisbon Plaza Saldanha and also for your nice compliments about our rooms, excellent staff and the hotel´s great location. It's really important to us to hear such a great review. We hope you can visit us again in the near future with the promise our standards will be the same. Kindest Regards, Claudio Marmelo Guest Service Manager

5 out of 5
Hotel is in a business district. Very quit neighborhood, so if you like fun you have to take it somewhere else. Otherwise this is good it you're working in your room or just relaxing.

Posted by on 21 Jun 2019

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Comment from Hotel Management

24 Jun 2019 by Claudio M

Thank you in advanced for choosing the Holiday Inn Express Lisbon Plaza Saldanha . It's really important to us to hear such a great review. We hope you can visit us again in the near future with the promise our standards will be the same. Kindest Regards,

4 out of 5
Breakfast was ok and room also ok. We stay one week. Three times when we put towels to the floor to change they dont bring back same quantity. Easy come and go, reception doesn’t say nothing. Two time was fire alarm ringin and have to go stairs to downstairs. Not nice in the evening or early In the morning. Clients was astonished, what happens. Staff dont say nothing but when I went to office and asked what happens he said that someone was smoking in the room.

Posted by on 2 Mar 2024

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Comment from Hotel Management

3 Mar 2024 by Mariana Pereira

Thank you for your candid review. We apologize that your recent stay did not meet expectations. We appreciate your comments and will share these with our team so that we can continue to improve our services. We do hope to have the opportunity to welcome you back in the future, so that we can provide a better experience.Sincerely,

4 out of 5

Posted by on 29 Jul 2023

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Comment from Hotel Management

18 Aug 2023 by Taíssa Correia

Thank you so much for your review of our hotel. I am pleased to hear you enjoyed your stay with us. It's something our staff takes great pride in, so we value your feedback. We hope you will visit us again. Sincerely,

5 out of 5
Great place ,quiet, clean friendly an there are pasteis de nata for breakfast

Posted by on 12 Jun 2023

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Comment from Hotel Management

12 Jun 2023 by Nicole Sousa

Thank you so much for your review of our hotel. I am pleased to hear you enjoyed your stay with us. It's something our staff takes great pride in, so we value your feedback. We hope you will visit us again. Sincerely,

4 out of 5
.

Posted by on 24 Mar 2022

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5 out of 5
Kein Safe im Zimmer. Kein Parking des Hotels trotz Angabe auf ebookers.com

Posted by on 24 Mar 2022

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Comment from Hotel Management

1 Apr 2022 by Ana Almeida

Herzlichen Dank für Ihre ehrliche Bewertung. Wir bedauern, dass Ihr letzter Aufenthalt bei uns nicht Ihren Erwartungen entsprochen hat. Wir wissen Ihre Anmerkungen zu schätzen und werden sie an unsere Mitarbeiter weitergeben, um unseren Service weiter zu verbessern. Wir hoffen, dass Sie uns Gelegenheit geben, Ihnen bei einem künftigen Besuch ein besseres Gästeerlebnis zu bieten. Mit freundlichen Grüßen,

5 out of 5
Siisti hotelli, hyvä aamupala, ei ruokaravintolaa.

Posted by on 7 Mar 2022

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Comment from Hotel Management

7 Mar 2022 by Ana Almeida

Thank you so much for your review of our hotel.  I am pleased to hear you enjoyed your stay with us.  It's something our staff takes great pride in, so we value your feedback. We hope you will visit us again. Sincerely,

About the Holiday Inn Express Lisbon - Plaza Saldanha, an IHG Hotel

Location Avenida Joao Crisosomo No40 E, Lisbon, 1050-162

Property Features

You can enjoy a drink at the bar/lounge. Free breakfast is served daily. WiFi is free in public spaces. You'll find a business centre on site. The business-friendly Holiday Inn Express Lisbon - Plaza Saldanha, an IHG Hotel also features tour or ticket assistance, a garden, and a front desk safe. Limited parking is available for a fee and is offered on a first-come, first-served basis. This 3-star Lisbon hotel is smoke free.

  • 108 guestrooms or units
  • 6 levels
  • Continental breakfast (free)
  • Business facilities
  • Front desk (24 hours)
  • Storage area for luggage
  • Front desk safe
  • Tour and ticket information
  • Garden
  • Lift
  • No smoking on site
  • Bar or lounge

Family Friendly Amenities

  • Free WiFi
  • Laundry facilities

Internet

Available in all rooms: Free WiFi

Available in some public areas: Free WiFi

Parking

Self parking (surcharge) , Parking (limited spaces)

Transport

  • Train station: Entrecampos Station (1.5 km / 0.9 mi)
  • Metro station: Saldanha Station (0.4 km / 0.2 mi)
  • Parking: Self parking available for a surcharge

Room Amenities

Holiday Inn Express Lisbon - Plaza Saldanha, an IHG Hotel offers 108 accommodations with coffee/tea makers and a hairdryer. A pillow menu is available. 43-inch Smart televisions come with satellite channels. Bathrooms include a shower. Guests can surf the web using complimentary wireless Internet access. Business-friendly amenities include desks and telephones. Additionally, rooms include an iron/ironing board and blackout curtains. Housekeeping is provided on a daily basis.

  • Smart television
  • Satellite channels
  • Coffee maker
  • Pillow options
  • Shower
  • Housekeeping (daily)
  • Hairdryer
  • Telephone
  • Iron and ironing board
  • Desk
  • Blackout curtains
  • Sound-insulated rooms
  • Climate control
  • Ensuite bathroom
  • Connecting rooms available

Food & Drink

Guests are served a free continental breakfast daily from 7:00 AM to 10:30 AM.

Express Bar and Cafe – This bar only serves light fare.

Accessibility

If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.

  • Wheelchair-accessible lounge
  • Wheelchair-accessible public washroom
  • Wheelchair accessible (may have limitations)

Hotel Policies

Check-in

  • Check-in time ends at midnight
  • Check-in time starts at 3:00 PM
  • Minimum check-in age is: 18

Special check-in instructions:

Front desk staff will greet guests on arrival.

Guests booked in breakfast included rate plans receive breakfast for up to 2 adults who are sharing a guestroom. Breakfast fees apply for additional guests.

Guests booked in dinner included rate plans receive dinner for up to 2 adults who are sharing a guestroom. Dinner fees apply for additional guests.

Front desk staff will greet guests on arrival.

Check-out

  • Check-out by noon

Payment types

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Cots (infant beds) are not available.

Pet Policy

  • No pets allowed, but service animals are welcome

Policies

Extra-person charges may apply and vary depending on property policy

Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed

This property accepts credit cards; cash is not accepted

Cashless transactions are available

Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system and a first aid kit

This property affirms that it follows the cleaning and disinfection practices of Clean Promise (IHG)

Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. This property accepts Visa, Mastercard and American Express. Cash is not accepted. For guests' safety, the property includes a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system and a first aid kit in all accommodation. Cashless payment methods are available for all transactions. This property affirms that it follows the cleaning and disinfection practices of Clean Promise (IHG) guidelines.

  • Staff temperature checks are not conducted regularly
  • Temperature checks are not available to guests
  • Bed sheets and towels are washed at a temperature of at least 60°C/140°F
  • Commonly-touched surfaces are cleaned with disinfectant
  • Property confirms they are implementing guest safety measures
  • Contactless check-out is not available
  • Security system
  • Debit cards not accepted
  • Property does not follow sanitisation practices of any association
  • Staffed front desk
  • Carbon monoxide detector
  • LGBTQ friendly
  • Smoke detector
  • Service animals are allowed
  • Service animals are exempt from fees/restrictions
  • Guest accommodation is not sealed after cleaning
  • Electrostatic spray is not used for disinfection
  • Cashless transactions are available
  • Masks are compulsory at the property
  • Contactless food service / room service is not available
  • Reservation is not required for facilities on-site
  • Property is cleaned with disinfectant
  • Staff wears personal protective equipment
  • Protective clothing is available to guests
  • Masks are available to guests
  • Mobile key entry is not available
  • Gloves are available to guests
  • Food service has been amended for enhanced safety
  • No shield between guests and staff in main contact areas
  • Guests are provided with free hand sanitiser
  • Social distancing measures are in place
  • Contactless check-in is not available
  • No rollaway/extra beds available
  • No cots (infant beds) available
  • Property follows a brand or regulatory agency's sanitisation guidelines Clean Promise (IHG)
  • Property confirms they are implementing enhanced cleaning measures
  • Individually-wrapped food options are available
  • Individually-wrapped food options are available for breakfast
  • Parking height restrictions apply
  • Gap period enforced between guest stays - 48 hours

Fees

Guests will be asked to pay the following charges at the property:

  • A tax is imposed by the city: EUR 2.00 per person, per night, up to 7 nights. This tax does not apply to children under 13 years of age.

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Self-parking fee: EUR 14 per day

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Holiday Inn Express Lisbon Plaza Saldanha Property
  • Holiday Inn Express Saldanha Property
  • Holiday Inn Express Lisbon Plaza Saldanha
  • Holiday Inn Express Saldanha
  • Holiday Inn Express Lisbon Plaza Saldanha Hotel
  • Holiday Inn Express Saldanha Hotel
  • Holiday Inn Express Lisbon Plaza Saldanha
  • Holiday Inn Express Lisbon - Plaza Saldanha, an IHG Hotel Hotel
  • Holiday Inn Express Lisbon - Plaza Saldanha, an IHG Hotel Lisbon

You should know

  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).
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*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.