Hotel Italia

2.0 star property

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Room options

View all photos for Economy Single Room

Economy Single Room

Economy Single Room

9.0 out of 10
Wonderful
(2 reviews)
  • 11 sq m
  • 1 bedroom
  • Sleeps 1
  • 1 Single Bed

View all photos for Economy Double Room, 1 Double Bed

Economy Double Room, 1 Double Bed

Economy Double Room, 1 Double Bed

  • 13 sq m
  • Sleeps 2
  • 1 Double Bed

View all photos for Economy Twin Room

Economy Twin Room

Economy Twin Room

10.0 out of 10
Exceptional
(1 review)
  • 13 sq m
  • Sleeps 3
  • 2 Single Beds

View all photos for Triple Room, 3 Single Beds, Balcony

Triple Room, 3 Single Beds, Balcony

Triple Room, 3 Single Beds, Balcony

  • 18 sq m
  • Sleeps 3
  • 3 Single Beds

View all photos for Superior Double Room, Balcony

Superior Double Room, Balcony

Superior Double Room, Balcony

  • Garden view
  • 15 sq m
  • Sleeps 3
  • 1 Double Bed

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About this property

Hotel Italia

Hotel in Lisbon, near Avenida da Liberdade
This hotel features a 24-hour business center, dry cleaning, and laundry facilities. WiFi in public areas is free. Other amenities include a 24-hour front desk, a computer station, and tour/ticket assistance.
Hotel Italia offers 44 accommodations with hair dryers and complimentary toiletries. LED televisions come with cable channels.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks and phones. Housekeeping is provided daily.

During your stay at Hotel Italia, you're just a quick walk from Gulbenkian Museum. Free WiFi in public areas, a 24-hour business center, and breakfast (surcharge) are available.
  • Free WiFi
  • Continental breakfast served daily for a fee
  • Services include dry cleaning/laundry, tour or ticket assistance, and luggage storage
  • Just a 2-minute drive from Avenida da Liberdade and a few minutes from Rossio Square
A computer station is on site and WiFi is free in public spaces. There's an onsite 24-hour business center. A terrace, multilingual staff, and tour/ticket assistance are also featured at Hotel Italia.

Smoking is allowed in designated areas at this Lisbon hotel.

For a fee, guests can enjoy continental breakfast daily from 7:30 AM to 10:00 AM.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • No on-site parking available

Food and drink

  • Daily continental breakfast available 7:30 AM to 10:00 AM for a fee: EUR 8 per person

Family friendly

  • Laundry facilities
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Tour and ticket assistance

Business services

  • 24-hour business centre
  • Computer station

Outdoors

  • Garden
  • Terrace

Accessibility

  • Lift

More

  • 1 building
  • 6 floors
  • Designated smoking areas

Room amenities

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Towels provided

Entertainment

  • LED TV with cable channels

More

  • Air conditioning (climate-controlled)
  • Desk
  • Phone
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 2:00 PM; Check-in end time: anytime
Minimum check-in age: 18

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • No pets allowed

Children and extra beds

  • Children are welcome.
  • Kids stay free! One child 3 years old or younger stays free when using existing bedding.
  • Rollaway/extra beds are not available.

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • A tax is imposed by the city: EUR 4.00 per person, per night, up to 7 nights. This tax does not apply to children under 13 years of age.

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for continental breakfast: approximately EUR 8 per person

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts major credit cards, debit cards, and cash
Cashless transactions are available
Safety features at this property include a first aid kit
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
Front desk staff will greet guests on arrival at the property.
Property Registration Number 1674
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • One child 3 years old or younger stays free in the same room as the parent or guardian when using existing bedding.

Property is also known as

Hotel Italia Lisbon
Italia Lisbon
Hotel Italia Hotel
Hotel Italia Lisbon
Hotel Italia Hotel Lisbon

Hotel Italia Reviews

Reviews

7.6

Good

Rating 10 - Excellent. 35 out of 121 reviews
Rating 8 - Good. 42 out of 121 reviews
Rating 6 - Okay. 31 out of 121 reviews
Rating 4 - Poor. 9 out of 121 reviews
Rating 2 - Terrible. 4 out of 121 reviews

8.6/10

Cleanliness

8.2/10

Staff & service

6.8/10

Amenities

7.4/10

Property conditions & facilities

Reviews

6/10 Okay

Dorian

Liked: Cleanliness
Isabel at the front desk is wonderful. I would stay here again.👍 They keep the rooms clean. Air con. not working for almost 2 weeks if my stay. No cafe or coffee.
Stayed 28 nights in Aug 2025

10/10 Excellent

Diana

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff is friendly, professional and helpful! The room is perfect for a week stay-)I spent most of my day out exploring)-it is clean, comfortable and easy to navigate with a roller bag. The neighborhood is calm but full of fusion restaurants, with an easy walk to two beautiful parks. Close to public transportation and bolt is also safe bet.
Stayed 6 nights in Jun 2025

10/10 Excellent

James Louis

Liked: Cleanliness, property conditions & facilities
Good value, great location.
Stayed 10 nights in May 2025

8/10 Good

julia

Travelled with family
Liked: Staff & service, property conditions & facilities
Basic and affordable for such a good location. Safe and convenient to have breakfast and options for triple room.
Stayed 1 night in May 2025

10/10 Excellent

Francia

Liked: Cleanliness, staff & service, property conditions & facilities
Clean, quiet, and good value. Staff was very pleasant, offered guidance when asked and called taxi rides for hotel guests.
Stayed 3 nights in May 2025

6/10 Okay

Chika

Liked: Cleanliness, staff & service, property conditions & facilities
Disliked: Room comfort
I enjoyed my stay in Lisbon but with little contribution from the hotel as most of the amenities usually provided in rooms was missing - no kettle, microwave, fridge, very tiny bathroom, and shower cubicle, it was very difficult to squeeze through…
Stayed 6 nights in Apr 2025

6/10 Okay

Nour

Liked: Staff & service
Friendly staff, No refrigerator, very small room; the smallest shower room I have ever seen. It is away overpriced for its condition.
Stayed 3 nights in Jan 2025

8/10 Good

Noel

Stayed 6 nights in Dec 2024

8/10 Good

Alianca

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Oct 2024

4/10 Poor

Erika

Disliked: Amenities, property conditions & facilities
Plane flying overhead. Super small room & bathroom. Very limited breakfast choices.
Stayed 9 nights in Oct 2024

10/10 Excellent

edward

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
It was overall good and the staffs are very kind. But for a 2 Star Hotel they quote about $450 Euros per night is way expensive. It was rainy and I just took it. I will shop better next time. It is a 5 star price.
Stayed 4 nights in Sep 2024

10/10 Excellent

Verified traveller

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This is a great little hotel, clean, friendly, very well located for restaurants, shopping, transportation, laundry etc. On the subway line to the airport and train/bus station. Very friendly staff. Quiet, clean rooms with good WiFi. I stayed and worked for ten or so days. Will return.
Stayed 12 nights in Sep 2024

6/10 Okay

David

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was quite clean and comfortable. Lovely lady in reception.
Stayed 2 nights in Aug 2023

10/10 Excellent

Kim

Liked: Cleanliness, staff & service, property conditions & facilities
My receptionist was lovely and helpful!
Stayed 1 night in Jul 2023

6/10 Okay

Victoria

Travelled with partner
Liked: Cleanliness, staff & service
Very small room and awful outlook but clean and adequate for a quick stopover.
Stayed 1 night in Jun 2023

8/10 Good

Matthew

Travelled with group
Liked: Cleanliness, staff & service
Very friendly staff, good value for the room, the only thing I would say on the negative side is that it could do with better sound insulation...you get to hear everything the neighbours are doing ...although you may not nesc consider that a negative!!
Stayed 3 nights in May 2023

6/10 Okay

William

Liked: Cleanliness, staff & service, property conditions & facilities
LOUD. This is a LOUD hotel. You can hear every footstep in the hallway. My room was above the lobby and I could hear the staff. It seemed they often talked amongst themselves. Twice I asked them to please quiet down so I could relax and work. They seemed to ignore me. I’ve never asked hotel staff to be quiet before. Not their fault entirely, the design is poor. Great location. Decent price. Room was okay, but the interior room did not have the light promised in the rooms shown online. Kebab Land around the corner is legit, so is Fu Shin Chinese food. There is a nice park nearby with a museum (the Calouste Gulbenkian foundation). I don’t regret it, but I didn’t extend my stay.
Stayed 2 nights in Jun 2022

6/10 Okay

Ramesh

Disliked: Amenities
Stayed 1 night in Jun 2022

8/10 Good

Svetlana

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very friendly and helpful staff, excellent location and clean rooms.
Stayed 7 nights in Nov 2021

4/10 Poor

Verified traveller

Travelled with partner
Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
If you are a bigger person like I am, the shower is half the size of a phone booth and the doors do not open much, forcing you to squeegee past them. It’s an old shower with mold, I would rather have not rubbed my body all over it. The height is fine but the plumbing is old style, sticks out into the limited space, and kept jamming into my hip. The bed is also a collection of springs, my 100 lb wife agreed it was quite uncomfortable to sleep on and the shower was too small for her to do much in. If you’re not on a budget pay more and enjoy your stay....
Stayed 1 night in Sep 2019

4/10 Poor

Stefan

Business traveller
Disliked: Cleanliness, property conditions & facilities, room comfort

Okay hotel, but little more than that.

Overall, the hotel did the job, but little more The check-in experience was fine. The room was small (but decent size for the price). The room was advertised as "sound-proof", but even though I checked in late (around midnight), I could hear the other guests at the hotel through the doors. The sink was partly clogged meaning that water only left the zink very slowly. They only provided a single, small, thin towel, so while it did the job, it wasn't a great experience. Similarly, the small things were missing: there was no trashcan in the hotel room, the aircon had turned out on the actual unit, the bed was hard, the pillow was of very low quality, the bed had a blanket, but no duvet. The hotel was a bit hard to find, but a fine location.
Stayed 1 night in Sep 2019

8/10 Good

Verified traveller

Travelled with family, Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities
Hotel simples, que serve o propósito apenas da dormida. Quarto renovado.
Stayed 2 nights in Aug 2019

8/10 Good

Per ole

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Nice quiet area to live

Very nice pepole working there Great help when need help like go around to look help how to travel tips in what to see
Stayed 8 nights in Jul 2019

10/10 Excellent

Bhanmati

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

10

Friendly staff very clean, good location
Stayed 6 nights in Jun 2019

10/10 Excellent

Richard

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Not over priced

The hotel is located in a relatively quiet area but with several reasonable reseraunts within a short walk. The Hotel staff were helpful.The rooms a little small but not overpriced.
Stayed 1 night in Oct 2018