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Hotel Moon & Sun Lisboa

4.0 star property
VIP Access

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Photo gallery for Hotel Moon & Sun Lisboa

Front of property
Interior detail
Daily buffet breakfast (EUR 18 per person)
Restaurant
Premium bedding, minibar, in-room safe, soundproofing

Reviews

9.6 out of 10
Exceptional

Popular amenities

  • Free Wi-Fi
  • Air-conditioning
  • Bar
  • Housekeeping

Explore the area

View in a map
200 Rua Áurea, Lisbon, 1100-062
  • Place, Rossio Square
    ‪2 min walk‬
  • Place, Santa Justa Elevator
    ‪2 min walk‬
  • Place, Commerce Square
    ‪5 min walk‬
  • Airport, Lisbon (LIS-Humberto Delgado)
    ‪9 min drive‬
VIP Access
Curated for quality and service, VIP Access stays consistently receive our highest guest ratings.
  • Expect exceptional service
  • Extra savings and perks for BONUS+ members
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Room options

View all photos for Small Double Room with City View

Premium bedding, minibar, in-room safe, soundproofing

Small Double Room with City View

8.4 out of 10
Very good
(5 reviews)
  • 15 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed

View all photos for Double Room with Interior View

Double Room with Interior View

Double Room with Interior View

9.8 out of 10
Exceptional
(34 reviews)
  • 18 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed

View all photos for Double/Twin Room with City View

Double/Twin Room with City View

Double/Twin Room with City View

9.6 out of 10
Exceptional
(18 reviews)
  • City view
  • 18 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed OR 2 Single Beds

View all photos for Double/Twin Room with Balcony and City View

Double/Twin Room with Balcony and City View

Double/Twin Room with Balcony and City View

9.6 out of 10
Exceptional
(12 reviews)
  • City view
  • 18 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed OR 2 Single Beds

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About this property

Hotel Moon & Sun Lisboa

This smoke-free hotel features a bar/lounge, self parking, and a 24-hour front desk. WiFi in public areas is free.
Hotel Moon & Sun Lisboa offers 35 air-conditioned accommodations with minibars and espresso makers. Beds feature premium bedding. A pillow menu is available. Smart televisions are featured in guestrooms.

Bathrooms include showers with rainfall showerheads, bathrobes, slippers, and complimentary toiletries. This Lisbon hotel provides complimentary wireless Internet access, with a speed of 500+ Mbps (good for 6+ people or 10+ devices). Additionally, rooms include safes and hair dryers. Housekeeping is offered daily and hypo-allergenic bedding can be requested.

Our customers tell us they can't get enough of the helpful staff at Hotel Moon & Sun Lisboa. During your stay, you'll be connected to the convention center, and just a quick walk from Rossio Square. You'll find features like free WiFi in public areas, plus a bar and breakfast (surcharge).
  • Free WiFi (speed: 500+ Mbps (good for 6+ people or 10+ devices))
  • Enjoy drinks at the bar/lounge
  • Buffet breakfast served daily for a fee
  • Self parking available for a fee
  • Services include babysitting
  • Steps from Santa Justa Elevator and 3 minutes by foot from Rossio Square
Hotel Moon & Sun Lisboa offers its guests an elevator. Public spaces have free WiFi. You can enjoy a drink at the bar/lounge. Parking is available for a fee.

This 4-star Lisbon hotel is smoke free.

For a fee, guests can enjoy buffet breakfast daily from 7:00 AM to 11:00 AM.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 500+ Mbps (good for 6+ people or 10+ devices)
  • Available in some public areas: Free WiFi

Parking and transport

  • Secured, covered parking on site (EUR 48 per day)
  • Limited on-site self parking

Food and drink

  • Daily buffet breakfast available 7:00 AM to 11:00 AM for a fee: EUR 18 for adults and EUR 18 for children
  • A bar/lounge

Things to do

  • Art gallery
  • Designer stores
  • Private wine tours
  • Shopping centre

Family friendly

  • In-room babysitting
  • Soundproofed rooms

Conveniences

  • 24-hour front desk

Guest services

  • Housekeeping (daily)
  • Proposal/romance packages

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift (60 centimetre wide door)
  • Magnifying mirror
  • Stair-free path to entrance
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible registration desk (85 centimetre high)
  • Wheelchair-accessible restaurant

More

  • Smoke-free property

Room amenities

Bedroom

  • Hypo-allergenic bedding
  • Pillow menu
  • Premium bedding

Bathroom

  • Dressing gowns
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Rainfall showerhead
  • Shampoo
  • Shower
  • Slippers
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • 40-inch smart TV

Food and drink

  • Electric kettle
  • Espresso maker
  • Minibar

More

  • Air conditioning
  • Safe
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 2:00 PM; Check-in end time: anytime
Minimum check-in age: 18

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • No pets allowed

Children and extra beds

  • Children are welcome.
  • Cribs (infant beds) are not available.

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • A tax is imposed by the city: EUR 4.00 per person, per night, up to 7 nights. This tax does not apply to children under 13 years of age.

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: approximately EUR 18 for adults and EUR 18 for children
  • Covered self parking fee: EUR 48 per day (in/out privileges)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Safety features at this property include a fire extinguisher, a smoke detector, a security system, a first aid kit, and outdoor lighting
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
Front desk staff will greet guests on arrival at the property.
Property Registration Number 11777
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

Property is also known as

Hotel Moon Sun Lisboa
Hotel Moon & Sun Lisboa Hotel
Hotel Moon & Sun Lisboa Lisbon
Hotel Moon & Sun Lisboa Hotel Lisbon

Hotel Moon & Sun Lisboa Reviews

Reviews

9.6

Exceptional

Rating 10 - Excellent. 426 out of 526 reviews
Rating 8 - Good. 72 out of 526 reviews
Rating 6 - Okay. 14 out of 526 reviews
Rating 4 - Poor. 10 out of 526 reviews
Rating 2 - Terrible. 4 out of 526 reviews

9.8/10

Cleanliness

9.8/10

Staff & service

9.2/10

Amenities

9.6/10

Property conditions & facilities

Reviews

8/10 Good

Ervis

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Great staff. Cleaning could be better
Stayed 4 nights in Dec 2025

10/10 Excellent

Amanda, Blackfalds

Stayed 2 nights in Nov 2025

10/10 Excellent

Lara

Liked: Cleanliness, staff & service, amenities
Clean room very friendly staff
Stayed 3 nights in Dec 2025

10/10 Excellent

Agnes

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We did not have breakfast at the hotel because there were so many other dining options in the area. Aside from not getting 2 separate beds in our room, the hotel is clean and the staff is so nice and professional. The hotel is so convenient to shopping, restaurants, and public transportation. I will definitely stay there again when i return to Lisbon.
Stayed 6 nights in Dec 2025

10/10 Excellent

Nicole

Stayed 7 nights in Nov 2025

10/10 Excellent

Ryan

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We loved our stay here and found the hotel and staff very charming. Would 100% stay here again.
Stayed 1 night in Sep 2025

4/10 Poor

Dounia

Travelled with family
Disliked: Amenities
The room smells like sewage and the fridge and phone wasn’t working and i told them and they didn’t fix it
Stayed 3 nights in Dec 2025

10/10 Excellent

Rosemary

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent location
Stayed 5 nights in Nov 2025

10/10 Excellent

Bryn

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Great hotel and welcoming staff. Breakfast was nice and room was nice and quiet
Stayed 3 nights in Nov 2025

10/10 Excellent

Kayla

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
This property was in a GREAT location for people staying in Lisbon. It was clean, easy to find, right in the center of everything and the majority of the staff went above and beyond to be helpful!
Stayed 4 nights in Nov 2025

8/10 Good

Donald

Liked: Cleanliness, staff & service, amenities
Tout etait très bien , personnel courtois et disponible! Perdu un étoile surtout à cas d’odeur désagréable dans la chambre! Pas en tout mais tout de même fréquent! Nouvelle hôtel , super propre et bien consu, resto à même l’hôtel très bien!
Stayed 3 nights in Nov 2025

10/10 Excellent

GABRIELA

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff excellente service!
Stayed 3 nights in Nov 2025

8/10 Good

Teko

Liked: Cleanliness, property conditions & facilities
The breakfast was not free, although reasonable for what they served. The safe did not work for some of us and did not get fixed. I was a little ticked that although my friends and I paid the same price and booked on the same day, they got much better room with two balconies while we were facing a wall outside.
Stayed 2 nights in Nov 2025

10/10 Excellent

Jennifer, New York

Stayed 1 night in Nov 2025

10/10 Excellent

McKenley

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Absolutely adored this hotel! The staff was so friendly and our room was very clean and comfy. Loved our balcony as well! The hotel is in a very convenient location and not far from several stores and restaurants.
Stayed 4 nights in Oct 2025

10/10 Excellent

Mauro

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Staff was very helpful and the location is very central to all of the city sites.
Stayed 5 nights in Oct 2025

10/10 Excellent

Kevin

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Very clean. Very attentive staff - welcoming, friendly and helpful highly recommended
Stayed 2 nights in Nov 2025

10/10 Excellent

Corina Angela

Travelled with family
Liked: Cleanliness, staff & service, amenities
Good location, friendly staff, good restaurant for breakfast and dinner
Stayed 4 nights in Oct 2025

10/10 Excellent

Elaine

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Loved the breakfast. Eggs and coffee made to order. Staff courteous, friendly and helpful. Rooms well organized.
Stayed 2 nights in Oct 2025

10/10 Excellent

Saurav, Mississauga

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Friendly staff
Stayed 4 nights in Sep 2025

10/10 Excellent

Marie-France

Stayed 1 night in Oct 2025

10/10 Excellent

Deony

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
I travelled out with friends but
Stayed 2 nights in Oct 2025

4/10 Poor

Emily

Travelled with partner
Disliked: Staff & service, amenities, property conditions & facilities
This hotel was incredibly disappointing. I think the hotel’s popularity online has negatively impacted the quality. The staff (evening) lacked hospitality experience or just don’t care. I’m not sure which is worse. 1. The first night it was clear our a/c was broken. Because we were on a higher floor, the room was hot (26 degrees celsius). The window provided no airflow, and if left open, caused bright light to shine in your room so you wouldn’t have slept anyways. We alerted staff and they did nothing except argue and refusing threaten a worse room as an alternative. They also don’t allow you to control the air and put it lower than 20 so even if it would’ve worked, it wouldn’t have been to our preference. 2. The staff’s attitude was really horrible considering the cost of the hotel and alleged quality. Rather than a piece of cake upon entering, it would have been preferable to actually have received quality service. 3. There was a horrible odor of BO throughout the lobby and hallways. It was so bad we had to avoid taking the elevator and change our clothes bc it was pervasive. Bottom line, there are a lot of wonderful places to stay in the area that are better quality, have friendlier staff, and are a better value. Moon Sun needs to get over itself and remember the business they are in.
Stayed 3 nights in Oct 2025

10/10 Excellent

Zinoviy

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Really enjoyed our stay at Hotel Moon and Sun. Excellent location, rooms are clean and staff is very friendly. Iris was amazing. She was so helpful and pleasant and really did ‘go the extra mile’ to make sure we enjoy your stay. Would definitely stay again and highly recommend.
Stayed 3 nights in Oct 2025

8/10 Good

Susan

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Wonderful hotel. Great location. Didn't eat breakfast at the hotel. Open roof terrace would have been great, but no big deal. Professional, friendly staff. Thank you!
Stayed 2 nights in Oct 2025