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Mama Shelter Lisboa

3.0 star property
VIP Access

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Photo gallery for Mama Shelter Lisboa

Restaurant
Bar (on property)
Reception
Room, 1 Queen Bed, Balcony (Small Mama)
Front of property

Reviews

9.2 out of 10
Wonderful

Popular amenities

  • Pet-friendly
  • Free Wi-Fi
  • Air-conditioning
  • Business services

Explore the area

View in a map
Rua do Vale de Pereiro 19, Lisbon, 1250-270
  • Place, Botanical Garden
    ‪3 min walk‬
  • Place, Avenida da Liberdade
    ‪5 min walk‬
  • Place, Marquis of Pombal Square
    ‪7 min walk‬
  • Airport, Lisbon (LIS-Humberto Delgado)
    ‪11 min drive‬
VIP Access
Curated for quality and service, VIP Access stays consistently receive our highest guest ratings.
  • Expect exceptional service
  • Extra savings and perks for BONUS+ members
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Room options

View all photos for Medium Mama Double Queen

Medium Mama Double Queen

Medium Mama Double Queen

8.8 out of 10
Excellent
(10 reviews)
  • 17 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed
  • Free Wi-Fi

View all photos for Medium Mama Twin

A hotel room with two beds, a small table with a chair, a wall-mounted lamp, and a decorative leaf on the wall.

Medium Mama Twin

8.6 out of 10
Excellent
(9 reviews)
  • 17 sq m
  • 1 bedroom
  • Sleeps 2
  • 2 Single Beds
  • Free Wi-Fi

View all photos for Small Mama Double

Small Mama Double

Small Mama Double

9.0 out of 10
Wonderful
(32 reviews)
  • 16 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed
  • Free Wi-Fi

View all photos for Large Mama Double Balcony Avenue View

Large Mama Double Balcony Avenue View

Large Mama Double Balcony Avenue View

  • 25 sq m
  • Sleeps 3
  • 1 King Bed
  • Free Wi-Fi

View all photos for Room, 1 Queen Bed, Balcony (Small Mama)

Room, 1 Queen Bed, Balcony (Small Mama)

Room, 1 Queen Bed, Balcony (Small Mama)

8.4 out of 10
Very good
(6 reviews)
  • 16 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed
  • Free Wi-Fi

View all photos for Medium Mama Double King

Medium Mama Double King

Medium Mama Double King

8.6 out of 10
Excellent
(7 reviews)
  • 17 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free Wi-Fi

View all photos for Medium Mama Double King Avenue View

Medium Mama Double King Avenue View

Medium Mama Double King Avenue View

10.0 out of 10
Exceptional
(1 review)
  • 17 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free Wi-Fi

View all photos for Medium Mama Double King Balcony Avenue View

Medium Mama Double King Balcony Avenue View

Medium Mama Double King Balcony Avenue View

8.0 out of 10
Very good
(3 reviews)
  • 17 sq m
  • Sleeps 2
  • 1 King Bed
  • Free Wi-Fi

View all photos for Large Mama Double

Large Mama Double

Large Mama Double

  • 25 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed
  • Free Wi-Fi

View all photos for Medium Mama Double Terrace

Medium Mama Double Terrace

Medium Mama Double Terrace

10.0 out of 10
Exceptional
(1 review)
  • 17 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free Wi-Fi

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About this property

Mama Shelter Lisboa

2 restaurants, a bar/lounge, and concierge services are available at this smoke-free hotel. WiFi in public areas is free. Other amenities include dry cleaning, a 24-hour front desk, and a banquet hall. Housekeeping is available on request.
Mama Shelter Lisboa offers 126 accommodations with air conditioning. LCD televisions are featured in guestrooms.

Bathrooms include bathtubs or showers. Guests can surf the web using the complimentary wireless Internet access. Housekeeping is provided daily.

Our customers tell us they can't get enough of the helpful staff at Mama Shelter Lisboa . During your stay, you're just a quick walk from Avenida da Liberdade. Free WiFi in public areas, 2 restaurants, and a bar are available. This property offers pet-friendly amenities like food and water bowls.
  • Free WiFi
  • Enjoy a bite to eat at one of the 2 restaurants
  • Buffet breakfast served daily for a fee
  • Amenities include meeting rooms, an elevator, and a water dispenser
  • Guests speak favorably about the bar and the area's walkability
  • Within a 10-minute walk of Avenida da Liberdade and Marquis of Pombal Square
  • Cats and dogs welcome for free
  • Pet-friendly amenities are available, including food and water bowls
There are 2 restaurants on site. You can enjoy a drink at the bar/lounge. WiFi is free in public spaces. Mama Shelter Lisboa also features concierge services, dry cleaning/laundry services, and an elevator. A complete renovation of Mama Shelter Lisboa was completed in January 2022.

This 3-star Lisbon hotel is smoke free.

For a fee, guests can enjoy buffet breakfast daily from 7:00 AM to 10:30 AM.
Onsite venue - restaurant.
Rooftop - Onsite restaurant. Open daily.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • 24-hour offsite parking (EUR 18 per day)

Food and drink

  • Daily buffet breakfast available 7:00 AM to 10:30 AM for a fee: EUR 14 per person
  • 2 restaurants
  • A bar/lounge

Restaurants on site

  • Rooftop

Things to do

  • Evening entertainment

Family friendly

  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Water dispenser

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)

Business services

  • Meeting rooms

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • Wheelchair accessible (may have limitations)

More

  • 8 floors
  • Annual offsets purchased for at least 10% of carbon footprint
  • Banquet hall
  • Biodegradable coffee stirrers available
  • Biodegradable drinking straws available
  • Double-glazed windows
  • Local culture and ecosystem education
  • No plastic coffee stirrers
  • No plastic drinking straws
  • No plastic soft drink bottles
  • No plastic water bottles
  • Renovated entire property - January 2022
  • Reusable cups
  • Reusable tableware
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Bathtub or shower
  • Private bathroom
  • Towels provided

Entertainment

  • LCD TV

More

  • Air conditioning
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime
Early check-in subject to availability
Early check-in is available for a fee
Contactless check-in available
Minimum check-in age: 18

Check-out

Check-out before noon
Contactless check-out available
Late check-out subject to availability
A late check-out fee will be charged

Special check-in instructions

Guests must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival at the property
To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • Pets are welcome and stay free
  • Only dogs and cats are allowed
  • Food and water bowls are available

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Cribs (infant beds) are not available.

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • A tax is imposed by the city: EUR 4.00 per person, per night, up to 7 nights. This tax does not apply to children under 13 years of age.

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: approximately EUR 14 per person
  • Nearby parking fee: EUR 18 per day(984 ft away; open 24 hours)
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
Cashless transactions are available
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit, window guards, and outdoor lighting
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
This property affirms that it follows the cleaning and disinfection practices of ALLSAFE (Accor Hotels)
To arrange for check-in, guests must contact the property at least 24 hours prior to arrival using the information on the booking confirmation. Guests must contact the property in advance for check-in information. Front desk staff will greet guests on arrival at the property.
Property Registration Number 10236
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Mama Shelter Lisboa Reviews

Reviews

9.2

Wonderful

Rating 10 - Excellent. 426 out of 633 reviews
Rating 8 - Good. 142 out of 633 reviews
Rating 6 - Okay. 48 out of 633 reviews
Rating 4 - Poor. 8 out of 633 reviews
Rating 2 - Terrible. 9 out of 633 reviews

9.4/10

Cleanliness

9.2/10

Staff & service

8.6/10

Amenities

9.2/10

Property conditions & facilities

Reviews

Verified

10/10 Excellent

Catherine

Liked: Cleanliness, amenities, property conditions & facilities
Good location, decent breakfast, would stay again.
Stayed 3 nights in Dec 2025
Verified

10/10 Excellent

Prinz

Liked: Cleanliness, amenities, property conditions & facilities
Very friendly staff!
Stayed 5 nights in Jan 2026
Verified

10/10 Excellent

Arianne

Liked: Cleanliness, amenities, property conditions & facilities
Perfect location to walk to major landmarks. The food at the restaurant was fantastic.
Stayed 4 nights in Dec 2025
Verified

10/10 Excellent

Olen

Liked: Cleanliness, amenities, property conditions & facilities
The staff was especially gracious, from check- in to check- out! The room was cleaned every day. The breakfast spread was sustantial and tasty.
Stayed 6 nights in Feb 2026
Verified

10/10 Excellent

Joan

Liked: Cleanliness, property conditions & facilities
Staff were fantastic and the rooms were artsy and funky. The breakfast brunch was amazing with everything you could want to eat and excellent coffee.
Stayed 7 nights in Dec 2025
Verified

10/10 Excellent

benoit

Liked: Cleanliness, amenities, property conditions & facilities
Great hotel, very nice staff, amazing breakfast buffet.
Stayed 4 nights in Oct 2025
Verified

10/10 Excellent

Tom

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great hotel, nicely furnished, comfy beds, quiet rooms. Great location for somewhere to explore Lisbon.
Stayed 3 nights in Nov 2025
Verified

10/10 Excellent

REBECCA

Liked: Cleanliness, amenities, property conditions & facilities
Great staff and amazing restaurant
Stayed 5 nights in Nov 2025
Verified

8/10 Good

Bryan

Liked: Cleanliness, staff & service
Rooftop bar was only open for 1 of the 5 nights we were there. Breakfast was mostly bread and pastries, no porridge or full fry available.
Stayed 5 nights in Mar 2026
Verified

10/10 Excellent

JOAQUIN

Liked: Cleanliness, amenities, property conditions & facilities
Hotel was in s great location. Public transportation very accesible. Stores and restaurants very close to the properly
Stayed 6 nights in Dec 2025
Verified

10/10 Excellent

Jonothon

Liked: Cleanliness, amenities, property conditions & facilities
Friendly and helpful staff. “Cool” hotel with interesting style. Would stay here again plus close to a Metro station. Only negative is the lack of parking.
Stayed 2 nights in Jan 2026
Verified

10/10 Excellent

Rebecca

Liked: Cleanliness, amenities, property conditions & facilities
staff, breakfast and amentities
Stayed 5 nights in Dec 2025
Verified

10/10 Excellent

Tanya

Liked: Cleanliness, amenities, property conditions & facilities
Very dog friendly! The restaurant was really good! Wonderful staff. The rooms are very small though.
Stayed 2 nights in Nov 2025
Verified

10/10 Excellent

Parastoo

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Amazing stay – everything was excellent from start to finish!
Stayed 7 nights in Aug 2025
Verified

8/10 Good

Anne-Marie

Liked: Cleanliness
Staff were very friendly
Stayed 5 nights in Oct 2025
Verified

6/10 Okay

LUCIE

Liked: Cleanliness, staff & service
Liter
Stayed 3 nights in Feb 2026
Verified

10/10 Excellent

Sabrina

Liked: Cleanliness, amenities, property conditions & facilities
Cool looking room, clean and quiet with a good view. Very helpful staff. Restaurant staff were amazing and the food was good too
Stayed 2 nights in Nov 2025
Verified

10/10 Excellent

Scott

Liked: Cleanliness, amenities, property conditions & facilities
Great from start to finish
Stayed 2 nights in Dec 2025
Verified

8/10 Good

Putri Juliasi Lumban

Liked: Cleanliness, amenities
Very nice place and close to everwhere.
Stayed 4 nights in Aug 2025
Verified

8/10 Good

Catarina

Liked: Cleanliness, amenities, property conditions & facilities
I stayed at Mama Shelter recently and overall had a good experience. The rooms are definitely on the smaller side, but the decoration and overall design are fantastic — very stylish, fun, and full of personality. It really feels like a concept hotel with strong character. There was a bit of miscommunication at reception initially, and the service didn’t feel very smooth at first. However, things improved and the overall atmosphere of the hotel made up for it. If you’re looking for a design-forward, vibrant place to stay and don’t mind compact rooms, it’s a great option.
Stayed 1 night in Jan 2026
Verified

10/10 Excellent

Praveen

Liked: Cleanliness, amenities, property conditions & facilities
Amazing! One of the best hotels and service
Stayed 6 nights in Oct 2025
Verified

10/10 Excellent

Edward

Liked: Cleanliness, amenities, property conditions & facilities
This is the second Mama Shelter I've stayed at. While the common areas and restaurant weren't as large or as attractive as the Mama Shelter in Prague, the hotel had a nice vibe and the staff was very friendly.
Stayed 5 nights in Nov 2025
Verified

8/10 Good

Samantha

Liked: Cleanliness, amenities, property conditions & facilities
Nice clean room. Love the messages on the mirrors. Staff were so helpful. Lovely breakfast and restaurant. Definitely will be coming back.
Stayed 3 nights in Nov 2025
Verified

10/10 Excellent

Nicola

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Lovely rooftop terrace with great view and lively friendly atmosphere
Stayed 3 nights in Oct 2025
Verified

10/10 Excellent

Christopher Leland

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great place to stay.
Stayed 9 nights in Aug 2024