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My Story Hotel Augusta

3.0 star property

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Photo gallery for My Story Hotel Augusta

Front of property
Restaurant
Reception
Minibar, in-room safe, desk, soundproofing
Exterior

Reviews

9.2 out of 10
Wonderful

Popular amenities

  • Free Wi-Fi
  • Restaurant
  • Air-conditioning
  • Bar
  • Laundry room

Explore the area

View in a map
R. de São Nicolau, 78, Lisbon, 1100-549
  • Place, Commerce Square
    ‪3 min walk‬
  • Place, Rossio Square
    ‪3 min walk‬
  • Place, Santa Justa Elevator
    ‪3 min walk‬
  • Airport, Lisbon (LIS-Humberto Delgado)
    ‪9 min drive‬

Room options

View all photos for Double Room

Minibar, in-room safe, desk, soundproofing

Double Room

8.4 out of 10
Very good
(41 reviews)
  • City view
  • 9 sq m
  • Sleeps 2
  • 1 Double Bed

View all photos for Twin Room

Minibar, in-room safe, desk, soundproofing

Twin Room

9.0 out of 10
Wonderful
(2 reviews)
  • City view
  • 9 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Double Bed

View all photos for Double Room, City View

Double Room, City View | Street view

Double Room, City View

8.8 out of 10
Excellent
(10 reviews)
  • City view
  • 8 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Double Bed

View all photos for Family Room

Minibar, in-room safe, desk, soundproofing

Family Room

9.4 out of 10
Exceptional
(3 reviews)
  • City view
  • 18 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 Double Bed and 2 Single Beds OR 2 Double Beds

View all photos for Double City View

Minibar, in-room safe, desk, soundproofing

Double City View

  • Sleeps 2

View all photos for Twin Room

Minibar, in-room safe, desk, soundproofing

Twin Room

  • Sleeps 2

Double Room

  • Sleeps 2

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Front of property
Hotel Moon & Sun Lisboa
  • Free Wi-Fi
  • Air-conditioning
  • Breakfast available
  • Parking available
4.8 out of 5, Exceptional, 513 reviews
The price is €161
includes taxes & fees
10 Mar - 11 Mar
Hotel Moon & Sun Lisboa

About this property

My Story Hotel Augusta

This smoke-free hotel features a restaurant, a bar/lounge, and concierge services. WiFi in public areas is free. Additionally, dry cleaning, laundry facilities, and a 24-hour front desk are onsite.
My Story Hotel Augusta offers 46 air-conditioned accommodations with minibars and safes. Flat-screen televisions are featured in guestrooms. Bathrooms include showers, complimentary toiletries, and hair dryers.

This Lisbon hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and phones. Housekeeping is provided daily.

My Story Hotel Augusta's great location gets high marks from our customers. During your stay, you're just a quick walk from Rossio Square. Enjoy features like free WiFi in public areas, plus a restaurant and a bar.
  • Free WiFi
  • Grab something to eat at the restaurant or stop for a drink at the bar/lounge
  • Buffet breakfast served daily for a fee
  • Services include dry cleaning/laundry, a concierge, and luggage storage
  • Guests have great things to say about the helpful staff and the central location
  • Just a 4-minute walk from Rossio Square and 11 minutes by foot from Avenida da Liberdade
There's a restaurant on site. You can enjoy a drink at the bar/lounge. Public spaces have free WiFi. My Story Hotel Augusta also features concierge services, laundry facilities, and dry cleaning/laundry services.

This 3-star Lisbon hotel is smoke free.

For a fee, guests can enjoy buffet breakfast daily from 7:00 AM to 10:00 AM.
My Story Hotel Augusta has a restaurant on site.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • No on-site parking available

Food and drink

  • Daily buffet breakfast available 7:00 AM to 10:00 AM for a fee: EUR 15 for adults and EUR 15 for children
  • A bar/lounge
  • A restaurant

Family friendly

  • Laundry facilities
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Luggage storage

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift (80 centimetre wide door)
  • Thin carpet in room
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible registration desk (130 centimetre high)

More

  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Free toiletries
  • Hair dryer
  • Shower
  • Towels provided

Entertainment

  • 32-inch flat-screen TV

Food and drink

  • Minibar

More

  • Air conditioning
  • Connecting rooms available
  • Desk
  • Heating
  • Phone
  • Safe
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: midnight
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before 11:00 AM
Contactless check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
If you are planning to arrive after midnight please contact the property in advance using the information on the booking confirmation
For any questions, please contact the property using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools
This property will place a credit card authorization for one night for any bookings where payment for the stay will be made on site instead of at the time of booking.

Access methods

Staffed front desk

Pets

  • No pets allowed

Children and extra beds

  • Children are welcome.

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • A tax is imposed by the city: EUR 4.00 per person, per night, up to 7 nights. This tax does not apply to children under 13 years of age.

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: approximately EUR 15 for adults and EUR 15 for children

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
This property reserves the right to pre-authorize the guest's credit card prior to arrival.
Cashless transactions are available
Safety features at this property include a fire extinguisher and a smoke detector
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Guests arriving after midnight must make advance arrangements by contacting the property using the information on the booking confirmation. Front desk staff will greet guests on arrival at the property. For any questions, please contact the property using the information on the booking confirmation.
Property Registration Number 9985
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

My Story Charming Hotel Augusta Lisboa
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My Story Hotel Augusta Reviews

Reviews

9.2

Wonderful

Rating 10 - Excellent. 353 out of 525 reviews
Rating 8 - Good. 131 out of 525 reviews
Rating 6 - Okay. 24 out of 525 reviews
Rating 4 - Poor. 11 out of 525 reviews
Rating 2 - Terrible. 6 out of 525 reviews

9.4/10

Cleanliness

9.6/10

Staff & service

8.6/10

Amenities

9.0/10

Property conditions & facilities

Reviews

10/10 Excellent

Haruka

Stayed 2 nights in Nov 2025

10/10 Excellent

Krasimir

Stayed 9 nights in Aug 2025

10/10 Excellent

Vincent

It is centrally located. Staff is extremely friendly and helpful food in its restaurant is out of this world very detailed. I strongly suggest if people want a good hotel in the middle of the Tourist region of Lisbon. This is the place to stay.
Stayed 2 nights in Nov 2025

10/10 Excellent

Amber

Stayed 5 nights in Nov 2025

10/10 Excellent

David

Travelled with partner
Liked: Cleanliness, property conditions & facilities
All was good…great location!
Stayed 1 night in Nov 2025

10/10 Excellent

Sandra, Monterey

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Staff was kind and professional, the location was wonderful, and the breakfast was restaurant was delicious and so convenient!
Stayed 5 nights in Nov 2025

10/10 Excellent

MARY

Stayed 1 night in Oct 2025

10/10 Excellent

Maria

Stayed 3 nights in Oct 2025

8/10 Good

Imayaxil, miami

Liked: Cleanliness, staff & service, property conditions & facilities
Small room and bathroom
Stayed 5 nights in Oct 2025

10/10 Excellent

Byron

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great location and smiling service!
Stayed 2 nights in Oct 2025

10/10 Excellent

Michelle

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Oct 2025

10/10 Excellent

Janice, Moncton

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice boutique hotel. Excellent location. We felt safe at all times. Walking distance for train to Cascais and hop on hop off your. We didn’t have breakfast at hotel as there were many restaurants nearby. Located on a pedestrian street. Very quiet. Would recommend this hotel and definitely stay here again.
Stayed 2 nights in Oct 2025

10/10 Excellent

Linda

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The location is wonderful....steps away from restaurants, bakeries, stores and qaint cafes.
Stayed 3 nights in Oct 2025

8/10 Good

Darren

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice property, Nice Staff. Reason for 4 rather than 5 is the way the Staff dragged chairs and tables around uneccasirily in the mornings on a daily basis When attempting to set up. This would have the effect of waking everyone up in the mornings. These tables and chairs are light in weight so there was no reason to drag them as they did to cause maximum disruption. Aside from that room was nice and clean and staff were very friendly and always willing to help. Overall had a great stay.
Stayed 3 nights in Sep 2025

6/10 Okay

Stephen, Holland Landing

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Disliked: Amenities
Located in a very convenient location to attractions and restaurants. All within walking distances.
Stayed 3 nights in Sep 2025

10/10 Excellent

Ahmed

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Sep 2025

8/10 Good

Charles

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great location right in the city center and near the river. Small botique hotel but the breakfast was handled by a separate company and the staff was really grumpy.
Stayed 4 nights in Sep 2025

8/10 Good

sophie

Liked: Cleanliness, property conditions & facilities, room comfort
Great location, small but clean rooms
Stayed 2 nights in Sep 2025

10/10 Excellent

Tania

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 5 nights in Sep 2025

10/10 Excellent

Veronica, Lancaster

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean room with great views. We truly enjoyed our stay .
Stayed 5 nights in Sep 2025

10/10 Excellent

Dian

Stayed 3 nights in Jun 2025

10/10 Excellent

Susan C

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 7 nights in Aug 2025

10/10 Excellent

Gopakumar

Stayed 7 nights in Jul 2025

10/10 Excellent

Bryan

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Ideal location in the heart of Lisbon on pedestrian only street. Bed was very comfortable & room is more spacious than expected from photos. I asked about the best way to get to the airport & they offered a shuttle for 50 euros for our whole family to get there with lots of luggage. Highly recommend this property.
Stayed 2 nights in Jul 2025

10/10 Excellent

olga lucia

Liked: Cleanliness, staff & service
El baño es muy pequeño y la habitación también
Stayed 2 nights in Jul 2025