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My Story Hotel Augusta

3.0 star property

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Photo gallery for My Story Hotel Augusta

A multi-story building with balconies, a tiled ground floor, and a visible entrance.
An outdoor seating area with tables and chairs, a neon sign, and a building entrance with a glass door.
A restaurant with a marble counter, yellow chairs, and copper pendant lights.
A hotel with a classic European architectural style, featuring a prominent balcony and a large, decorative archway.
A hotel reception desk with a computer, a menu, and a bottle of champagne.

Reviews

9.2 out of 10
Wonderful

Popular amenities

  • Free Wi-Fi
  • Air-conditioning
  • Bar
  • Laundry room

Explore the area

View in a map
R. de São Nicolau, 78, Lisbon, 1100-549
  • Place, Commerce Square
    ‪3 min walk‬
  • Place, Rossio Square
    ‪3 min walk‬
  • Place, Santa Justa Elevator
    ‪3 min walk‬
  • Airport, Lisbon (LIS-Humberto Delgado)
    ‪14 min drive‬

Room options

View all photos for Double Room

A hotel room with a bed, a nightstand, a small table, and a window with curtains.

Double Room

8.6 out of 10
Excellent
(48 reviews)
  • City view
  • 9 sq m
  • Sleeps 2
  • 1 Double Bed
  • Free Wi-Fi

View all photos for Twin Room

A hotel room with a bed, a window with curtains, a mirror, and a small table with a vase of flowers.

Twin Room

9.0 out of 10
Wonderful
(2 reviews)
  • City view
  • 9 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Double Bed
  • Free Wi-Fi

View all photos for Double Room, City View

Double Room, City View | Street view

Double Room, City View

9.0 out of 10
Wonderful
(12 reviews)
  • City view
  • 8 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Double Bed
  • Free Wi-Fi

View all photos for Family Room

A hotel room with a bed, a nightstand, a small table, and a window with curtains.

Family Room

9.4 out of 10
Exceptional
(3 reviews)
  • City view
  • 18 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 Double Bed and 2 Single Beds OR 2 Double Beds
  • Free Wi-Fi

View all photos for Double City View

Minibar, in-room safe, desk, soundproofing

Double City View

  • Sleeps 2
  • 1 Double Bed
  • Free Wi-Fi

View all photos for Twin Room

Minibar, in-room safe, desk, soundproofing

Twin Room

  • Sleeps 2
  • 2 Single Beds
  • Free Wi-Fi

View all photos for Double Room

Shower, free toiletries, hair dryer, towels

Double Room

  • Sleeps 2
  • 1 Double Bed
  • Free Wi-Fi

Similar properties

Front of property
Hotel Moon & Sun Lisboa
Lisbon City Center
  • Free Wi-Fi
  • Air-conditioning
  • Breakfast available
  • Parking available
4.8 out of 5, Exceptional, 623 reviews
The price is €184
includes taxes & fees
16 Aug - 17 Aug
Hotel Moon & Sun Lisboa

About this property

My Story Hotel Augusta

This smoke-free hotel features a restaurant, a bar/lounge, and concierge services. WiFi in public areas is free. Additionally, dry cleaning, laundry facilities, and a 24-hour front desk are onsite.
My Story Hotel Augusta offers 46 air-conditioned accommodations with minibars and safes. Flat-screen televisions are featured in guestrooms. Bathrooms include showers, complimentary toiletries, and hair dryers.

This Lisbon hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and phones. Housekeeping is provided daily.

My Story Hotel Augusta's great location gets high marks from our customers. During your stay, you're just a quick walk from Rossio Square. Enjoy features like free WiFi in public areas, plus a restaurant and a bar.
  • Free WiFi
  • Grab something to eat at the restaurant or stop for a drink at the bar/lounge
  • Buffet breakfast served daily for a fee
  • Services include dry cleaning/laundry, a concierge, and luggage storage
  • Guests have great things to say about the clean accommodations and the location
  • Just a 4-minute walk from Rossio Square and 11 minutes by foot from Avenida da Liberdade
There's a restaurant on site. You can enjoy a drink at the bar/lounge. Public spaces have free WiFi. My Story Hotel Augusta also features concierge services, laundry facilities, and dry cleaning/laundry services.

This 3-star Lisbon hotel is smoke free.

For a fee, guests can enjoy buffet breakfast daily from 7:00 AM to 10:00 AM.
My Story Hotel Augusta has a restaurant on site.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • No on-site parking available

Food and drink

  • Daily buffet breakfast available 7:00 AM to 10:00 AM for a fee: EUR 15 for adults and EUR 15 for children
  • A bar/lounge
  • A restaurant

Family friendly

  • Laundry facilities
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Luggage storage

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift (80 centimetre wide door)
  • Thin carpet in room
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible registration desk (130 centimetre high)

More

  • Smoking not allowed

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Free toiletries
  • Hair dryer
  • Shower
  • Towels provided

Entertainment

  • 32-inch flat-screen TV

Food and drink

  • Minibar

More

  • Air conditioning
  • Connecting rooms available
  • Desk
  • Heating
  • Phone
  • Safe
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: midnight
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before 11:00 AM
Contactless check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
If you are planning to arrive after midnight please contact the property in advance using the information on the booking confirmation
For any questions, please contact the property using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools
This property will place a credit card authorization for one night for any bookings where payment for the stay will be made on site instead of at the time of booking.

Access methods

Staffed front desk

Pets

  • No pets allowed

Children and extra beds

  • Children are welcome.

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • A tax is imposed by the city: EUR 4.00 per person, per night, up to 7 nights. This tax does not apply to children under 13 years of age.

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: approximately EUR 15 for adults and EUR 15 for children

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
This property reserves the right to pre-authorize the guest's credit card prior to arrival.
Cashless transactions are available
Safety features at this property include a fire extinguisher and a smoke detector
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Guests arriving after midnight must make advance arrangements by contacting the property using the information on the booking confirmation. Front desk staff will greet guests on arrival at the property. For any questions, please contact the property using the information on the booking confirmation.
Property Registration Number 9985
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

My Story Charming Hotel Augusta Lisboa
My Story Charming Augusta Lisboa
My Story Charming Augusta
My Story Charming Augusta Lis
My Story Charming Hotel Augusta Lisbon
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Hotel My Story Charming Hotel Augusta
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My Story Hotel Augusta Reviews

Reviews

9.2

Wonderful

Rating 10 - Excellent. 407 out of 595 reviews
Rating 8 - Good. 143 out of 595 reviews
Rating 6 - Okay. 26 out of 595 reviews
Rating 4 - Poor. 13 out of 595 reviews
Rating 2 - Terrible. 6 out of 595 reviews

9.4/10

Cleanliness

9.6/10

Staff & service

8.8/10

Amenities

9.0/10

Property conditions & facilities

Reviews

Verified review

10/10 Excellent

GARY JOHN

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location and one of the best Happy hour menu
Stayed 4 nights in Apr 2026
Verified review

10/10 Excellent

Scott

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location
Stayed 4 nights in Apr 2026
Verified review

8/10 Good

Lisa and Tom

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff was very helpful. Property very clean. Great food and shopping close.
Stayed 1 night in May 2026
Verified review

10/10 Excellent

Gloria

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff was extremely helpful with our needs and comfort. We will definitly recommend this hotel.
Stayed 1 night in Apr 2026
Verified review

10/10 Excellent

Lily

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Amazing location and friendly reception!
Stayed 1 night in Mar 2026
Verified review

10/10 Excellent

Sumeet

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Awesome location walkable to all tourist areas in Lisbon. comfortable connected rooms for families
Stayed 3 nights in Mar 2026
Verified review

10/10 Excellent

Andrea Raquel

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Amazing property! Close to everything and friendly staff. I will always come back to this same hotel!
Stayed 2 nights in Mar 2026
Verified review

10/10 Excellent

Santiago

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Amazing location with cute decor. The rooms are a bit small so don’t bring large luggage, otherwise there won’t be a lot of space for you to walk around but it was still a great room. The staff was incredibly friendly and the food was good, breakfast got the job done.
Stayed 3 nights in Apr 2026
Verified review

10/10 Excellent

Ajith

Liked: Cleanliness, amenities, property conditions & facilities
Clean room, efficient staff, convenient location, reasonable price
Stayed 2 nights in Feb 2026
Verified review

10/10 Excellent

hanne

Liked: Cleanliness, staff & service, amenities
Super nice place and staff
Stayed 3 nights in Jan 2026
Verified review

10/10 Excellent

Luc

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff is very helpful and kind. The location is great. Most of attractions are at a walking distance. The rooms are really comfortable and quiet. Many thanks to Juliana
Stayed 2 nights in Apr 2026
Verified review

10/10 Excellent

Sandra

Liked: Cleanliness, amenities, property conditions & facilities
Staff was kind and professional, the location was wonderful, and the breakfast was restaurant was delicious and so convenient!
Stayed 5 nights in Nov 2025
Verified review

10/10 Excellent

Karen

I loved this hotel. It is exactly like the marketing photos. Im so glad I upgraded for the city views - the arch. The bed is sooo comfortable? Slept really well. The hotel organised transfers for me to and from the airport - excllent organisation and communication.
Stayed 4 nights in Apr 2026
Verified review

10/10 Excellent

David

Liked: Cleanliness, property conditions & facilities
All was good…great location!
Stayed 1 night in Nov 2025
Verified review

10/10 Excellent

Matthew

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Perfect location! The rooms were small, but adequate and clean. We did a few tours and all meeting points were within a 10 minute walk. The included breakfast was great, European continental. All the staff were friendly, helpful and smiley. Many good restaurants nearby. I highly recommend this hotel.
Stayed 4 nights in Feb 2026
Verified review

10/10 Excellent

Byron

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great location and smiling service!
Stayed 2 nights in Oct 2025
Verified review

8/10 Good

Johnson

Liked: Cleanliness, amenities, property conditions & facilities
Clean and tidy. The location is v good and easy to access to everywhere
Stayed 4 nights in Jan 2026
Verified review

8/10 Good

sophie

Liked: Cleanliness, property conditions & facilities, room comfort
Great location, small but clean rooms
Stayed 2 nights in Sep 2025
Verified review

10/10 Excellent

Linda

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The location is wonderful....steps away from restaurants, bakeries, stores and qaint cafes.
Stayed 3 nights in Oct 2025
Verified review

10/10 Excellent

Samantha

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Really unique and had everything we needed would stay again
Stayed 3 nights in Apr 2025
Verified review

8/10 Good

Sarah

Liked: Cleanliness, staff & service, property conditions & facilities
Well located, great to visit Lisboa for a few days
Stayed 3 nights in Apr 2025
Verified review

6/10 Okay

Stephen

Liked: Cleanliness, staff & service, property conditions & facilities
Disliked: Amenities
Located in a very convenient location to attractions and restaurants. All within walking distances.
Stayed 3 nights in Sep 2025
Verified review

10/10 Excellent

C

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Friendly and helpful staff - great location !
Stayed 3 nights in Apr 2025
Verified review

10/10 Excellent

Tracey

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great location. Comfortable room and good breakfast
Stayed 3 nights in Jun 2025
Verified review

10/10 Excellent

Veronica

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean room with great views. We truly enjoyed our stay .
Stayed 5 nights in Sep 2025