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4.3 out of 5

"O Castelo is a super choice for a Lisbon stay, especially for the Alfama locale. The hotel is exceptionally clean with lovely big bedrooms and marble ... " More

By a verified traveller on Tue 12 Sep 2017

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Standard Double Room

Bed Count 1 Queen Bed Maximum Occupancy 2 Max
€144* Per night/room 1 Apr - 2 Apr

Standard Twin Room

Bed Count 2 Twin Beds Maximum Occupancy 2 Max

Junior Suite

Bed Count 2 Twin Beds Maximum Occupancy 2 Max

Superior Double Room, Balcony

Bed Count 1 Queen Bed Maximum Occupancy 2 Max

Hotel Description

Our customers tell us that they can't get enough of the breakfast at Olissippo Castelo. During your stay, you're just a quick walk from Castle of São Jorge. Free WiFi in public areas, a bar and dry cleaning service are available.

  • Free WiFi
  • Relax with a drink at the lobby lounge
  • Buffet breakfast served daily for a fee
  • Self-parking available for a fee
  • Amenities include a front desk safe, laundry facilities and multilingual staff
  • Guests really like the accommodation for the spaciousness, cleanliness and overall comfort
  • Steps from Castle of São Jorge and 12 minutes on foot from Rossio Square

Olissippo Castelo ratings based on 36 Verified Reviews

Review Summary
4.3 out of 5 4.5 out of 5.0
Room cleanliness 4.5 out of 5.0
Service & staff 4.5 out of 5.0
Room comfort 4.5 out of 5.0
Hotel condition 4.0 out of 5.0

Guest reviews for Olissippo Castelo

Everyone (8) Couples (19) Family (4) Friends (2) Other (1)
4 out of 5

Lovely hotel unless you have mobility issues

Pros: The clean rooms and the breakfasts
Cons: The hotel is fine, the street it is on needs improvement. It is not the locale for a 4* hotel. Get the graffiti off the viewpoint wall.
Location: The situation is good for exploring all the main attractions of Lisbon. Use the public elevators to get into town, about 10-15 minute walk.
O Castelo is a super choice for a Lisbon stay, especially for the Alfama locale. The hotel is exceptionally clean with lovely big bedrooms and marble bathrooms. The breakfast is excellent with a wide choice of continental and cooked foods. The staff are helpful and speak good English which is a great help as Portuguese is difficult for us to understand. Inside the hotel is well geared up for disabled visitors, however the location and assesiblity to the Castelo is difficult. The street is cobbled with a lot of missing and broken tiles, it's is slippy with varying cambers. My husband uses a walking stick and he found it difficult. Also the street has restricted access, and our taxi was unable to get to the hotel door late on the night we arrived. This is in no way a criticism of the hotel, rather we made a poor choice of district. The twin Olissipo at the Park of Nations with its flat walking would have been better for us. The neighbourhood round the Castelo seems safe, but first impressions were not good. There is graffiti, dog poo and many semi derelict buildings on the same street, and quite a lot of building work going on. My top tip would be, leave your sandals at home, and see the sites in stout walking shoes!

Posted by , from UK on 12 Sep 2017

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5 out of 5

Nice hotel, close to the Castello

Pros: Friendliness of staff; beautiful room with large balcony overlooking rooftops of the city
Cons: Furniture out on the balcony could be more comfortable
Location: Great location just below the Castello, within easy walking distance of many restaurants and shops and the riverfront.
We stayed at the Olissippo Castello for 4 nights and were made to feel very welcome; the staff were extremely helpful and willingly advised us on places to go, routes to take and ideas on how to get the best out of our day. Would definitely stay again should we return to Lisbon in the future.

Posted by , from High Wycombe, UK on 11 Apr 2017

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5 out of 5

Fabulous hotel

Fantastic hotel in great location in the old town, view from room was amazing, breakfast was really good could not fault this hotel.

Posted by on 12 Mar 2016

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5 out of 5
Ok..........................................................................

Posted by on 24 Nov 2019

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4 out of 5
Die Lage des Hotels ist sehr gut und ruhig, gutes Frühstück, nettes, hilfsbereites Personal. Frühstücksraum sehr (zu ) klein

Posted by on 21 Oct 2019

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5 out of 5
Nice hotel located close to San Lorge Castle. Close also from tram 28E. the area is quiete but not so far from down tone (15 to 20' walk)

Posted by on 25 Sep 2019

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5 out of 5
L’ hôtel est situé à quelques pas de Santa Luzia et proche de la station du tram 28. Le quartier est sympathique avec ses petites rues qui descendent et qui montent (prévoir de bonnes chaussures de marche). La chambre est spacieuse. Vous pouvez même emprunter un fer à repasser. Le personnel est aimable et souriant. A l’accueil, la personne parlait anglais et également français. Nous avons adoré notre séjour et y retournerons probablement .

Posted by on 9 Aug 2019

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4 out of 5
Hübsches Kleines Hotel inmitten des alten Stadtteil. Zu Fuss mit viel Treppensteigen erreichbar oder mit dem Taxi. Netter Empfang mit einer sehr guten, netten Einführung über die Touristenattraktionen.

Posted by on 4 Feb 2019

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4 out of 5
Sehr nahe am Zentrum. Teppich ist schon ziemlich in die Jahre gekommen. Gutes Frühstück.

Posted by , from Berner Oberland on 18 Nov 2018

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4 out of 5
Hotelli sijaitsee ihan hyvällä ja rauhallisella paikalla lähellä Alfamaa ja linnaa (Castelo de São Jorge). Noin 15-20 min kävellen ydinkeskustaan. Huom. ylämäki matkalla takaisin. Raitovaunulla pääsee hotellin läheisyyteen, sekä linja 12 että 28. Pieni hotelli ja aamiainen hyvä. Huoneen ikkunasta avautui hieno näkymä. Sängyt aika kovat mutta saatiin pienen järjestelyn kautta apua tähän. Mukavia ravintoloja löytyy 1 - 15 min matkan päässä. Aivan hotellin vieressä ravintola Gosta do Castelo. Hyvä! Kokeile!

Posted by , from Helsinki on 22 Oct 2018

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Property Features

There's a snack bar/deli on site. You can enjoy a drink at the bar/lounge. WiFi is free in public spaces. Olissippo Castelo also features multilingual staff, laundry facilities, and dry cleaning/laundry services. For a fee, parking is available. This 4-star Lisbon hotel is smoke free.

  • 1 building
  • 24 guestrooms or units
  • 4 levels
  • Built in 2003
  • Deli
  • Breakfast available (surcharge)
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Staff members are multilingual
  • Storage area for luggage
  • Front desk safe
  • Lift
  • No smoking on site
  • Bar or lounge

Family Friendly Amenities

  • Free WiFi
  • Soundproofed rooms
  • Laundry facilities

Internet

Available in all rooms: Free WiFi

Available in some public areas: Free WiFi

Parking

Self parking (surcharge)

Transport

  • Train station: Rossio Station (1.8 km / 1.1 mi)
  • Metro station: Rua dos Lagares Stop (0.2 km / 0.2 mi)
  • Parking: Self parking available for a surcharge

Room Amenities

Olissippo Castelo offers 24 air-conditioned accommodations with minibars and a safe. A pillow menu is available. Televisions come with satellite channels. Bathrooms include a combined bath/shower unit, dressing gowns, slippers and bidets. Guests can surf the web using complimentary wireless Internet access. Additionally, rooms include coffee/tea makers and a hairdryer. Housekeeping is provided on a daily basis.

  • Minibar
  • In-room dining (limited hours)
  • Television
  • Satellite channels
  • Coffee maker
  • Pillow options
  • Combined shower/bath
  • Housekeeping (daily)
  • Hairdryer
  • Safe
  • Dressing gowns
  • Slippers
  • Toiletries (free)
  • Bidet
  • Sound-insulated rooms
  • Air conditioning
  • Ensuite bathroom

Food & Drink

For a fee, guests can enjoy a buffet breakfast daily from 7:00 AM to 10:30 AM.

Olissippo Castelo – This lobby lounge serves breakfast and light fare.

Room service (during limited hours) is available.

Accessibility

If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.

  • Wheelchair-accessible lounge
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible path to lift
  • Well-lit path to entrance
  • Wheelchair-accessible registration desk
  • Stair-free path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible meeting spaces/business centre

Hotel Policies

Check-in

  • Check-in time ends at anytime
  • Check-in time starts at 2 PM
  • Minimum check-in age is: 18

Special check-in instructions:

Front desk staff will greet guests on arrival.

Front desk staff will greet guests on arrival.

Check-out

  • Check-out by noon

Payment types

Children and extra beds

  • Children are welcome.

Pet Policy

  • No pets allowed, but service animals are welcome

Policies

Extra-person charges may apply and vary depending on property policy

Government-issued photo identification and a credit card may be required at check-in for incidental charges

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed

The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation

This property accepts credit cards; cash is not accepted

Long-term renters welcome

Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system and a first aid kit

Charges for extra guests may apply and vary according to property policy.

A credit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. The name on the credit card used at check-in to pay for incidentals must be the primary name on the guest room reservation. This property accepts Visa, Mastercard, American Express, Discover, Diners Club, JCB International, Union Pay and Eurocard. Cash is not accepted. Long-term renters welcome.

For guests' safety, the property includes a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system and a first aid kit in all accommodation.

  • Property follows sanitisation practices of COVID-19 Guidelines (WHO)
  • Staff temperature checks are conducted regularly
  • Temperature checks are available to guests
  • Bed sheets and towels are washed at a temperature of at least 60°C/140°F
  • Commonly-touched surfaces are cleaned with disinfectant
  • Property confirms they are implementing guest safety measures
  • Contactless check-out is not available
  • Long-term renters welcome
  • Security system
  • Debit cards not accepted
  • Property follows sanitisation practices of Safe Travels (WTTC - Global)
  • Staffed front desk
  • Carbon monoxide detector
  • Smoke detector
  • Service animals are allowed
  • Service animals are exempt from fees/restrictions
  • UnionPay
  • Property does not offer on-site COVID-19 testing
  • Property does not require health documentation at check-in
  • Guest accommodation is not sealed after cleaning
  • Electrostatic spray is not used for disinfection
  • Masks are compulsory at the property
  • Contactless food service / room service is not available
  • Reservation is not required for facilities on-site
  • Property is cleaned with disinfectant
  • Staff wears personal protective equipment
  • Protective clothing is available to guests
  • Masks are available to guests
  • Mobile key entry is not available
  • Food service has been amended for enhanced safety
  • Shield between guests and staff in main contact areas
  • Guests are provided with free hand sanitiser
  • Social distancing measures are in place
  • Contactless check-in is not available
  • Property follows regional sanitisation guidelines Clean & Safe (Portugal)
  • Property registry number - 0054
  • Property confirms they are implementing enhanced cleaning measures
  • Individually-wrapped food options are not available
  • No gap period between guest stays

Fees

Guests will be asked to pay the following charges at the property:

  • A tax is imposed by the city: EUR 2.00 per person, per night, up to 7 nights. This tax does not apply to children under 13 years of age.

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: from approximately EUR 15 per person
  • Self-parking fee: EUR 25 per day
  • Late check-out is available for a fee (subject to availability)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Olissippo
  • Olissippo Castelo
  • Olissippo Castelo Hotel
  • Olissippo Castelo Hotel Lisbon
  • Olissippo Castelo Lisbon
  • Olissipo Castelo Hotel
  • Olissipo Castelo Lisbon
  • Olissippo Castelo Hotel
  • Olissippo Castelo Lisbon
  • Olissippo Castelo Hotel Lisbon
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*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.