"Hotel is not in the best location, however it's comfortable and has an excellent staff. " More
13 Dec 2023 by Antonio Nazaré - Hotel Manager
Sehr geehrter Herr David, vielen Dank, dass Sie uns Ihre Meinung zu Ihrem jüngsten Aufenthalt mitgeteilt haben. Ihre Meinung ist für uns wesentlich, um unsere Arbeit zu verbessern.Es tut uns aufrichtig leid zu hören, dass unsere Dienstleistungen Ihre Erwartungen nicht vollständig erfüllt haben. Wir bedauern, dass dies geschehen ist. Ihre Kommentare haben wir unseren Teams mitgeteilt, und wir ergreifen die notwendigen Maßnahmen, um das Erlebnis unserer Gäste zu verbessern.Wir hoffen, dass Sie insgesamt eine positive Erfahrung gemacht haben. Wir danken Ihnen für Ihren Aufenthalt im Pestana Cascais und wünschen uns, dass Sie uns in Zukunft eine weitere Gelegenheit geben, Sie willkommen zu heißen und Ihr Vertrauen zurückzugewinnen. Es war uns eine große Freude, Sie als Gast bei uns begrüßen zu dürfen.Mit freundlichen Grüßen
The following facilities or services will be unavailable from May 3 2024 to May 31 2024 (dates subject to change):
Pestana Cascais Ocean & Conference Aparthotel offers its guests a kids' pool, an indoor pool, an outdoor pool, and a sauna. Along with a restaurant, there's a coffee shop/cafe on site. You can enjoy a drink at one of the bars, which include a poolside bar and a bar/lounge. WiFi is free in public spaces. Business amenities include a business centre and meeting rooms. A fitness centre, a terrace, and multilingual staff are also featured at the family-friendly Pestana Cascais Ocean & Conference Aparthotel. Free self parking is available. This 4-star Cascais aparthotel is smoke free.
Available in all rooms: Free WiFi
Available in some public areas: Free WiFi
Free self parking
Pestana Cascais Ocean & Conference Aparthotel offers 149 accommodations with a safe and a hairdryer. LCD televisions come with cable channels. Bathrooms include a combined bath/shower unit, bidets and complimentary toiletries. This Cascais aparthotel provides complimentary wireless Internet access. Business-friendly amenities include desks and telephones. Housekeeping is provided on a daily basis.
Guests can enjoy to-go breakfast for a fee.
Restaurante Oceano – Overlooking the pool, this restaurant specialises in Mediterranean cuisine and serves breakfast and dinner.
Atlantico Bar – This lobby lounge specialises in international cuisine and only serves light fare.
Pool Bar – This poolside bar only serves light fare. Guests can enjoy al fresco dining (weather permitting). Open selected days.
Room service (during limited hours) is available.
An indoor pool, an outdoor pool and a children's pool are on site. Other recreational amenities include a sauna and a fitness centre.
The recreational activities listed below are available either on-site or nearby; fees may apply.
If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
Special check-in instructions:
Front desk staff will greet guests on arrival.
Front desk staff will greet guests on arrival.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Host has not indicated whether there is a carbon monoxide detector on the property; consider bringing a portable detector with you on the trip
Host has not indicated whether there is a smoke detector on the property
This property is professionally cleaned
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. This property accepts Visa, Mastercard, American Express, Diners Club, JCB International and Eurocard. Cash is not accepted. The property is professionally cleaned. Contactless check-in and contactless check-out are available.
Guests will be asked to pay the following charges at the property:
We've listed all charges provided to us by the property.
The fees and deposits listed below will be charged at the time of service, check-in, or check-out.
This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.
Eco-certified property
This property participates in Green Key (Foundation for Environmental Education) – a programme that measures the property's impact on one or more of the following: environment, community, cultural-heritage and the local economy.
