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Rossio Plaza Hotel

3.0 star property

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Photo gallery for Rossio Plaza Hotel

Property amenity
Superior Double or Twin Room
Reception
Front of property
Mansard Room

Reviews

9.4 out of 10
Exceptional

Popular amenities

  • 24/7 front desk
  • Laundry
  • Housekeeping
  • Air conditioning
  • Free WiFi

Explore the area

Map
Rua do Ouro, 266, Lisbon, 1100-581
  • Santa Justa Elevator
    ‪1 min walk‬
  • Rossio Square
    ‪2 min walk‬
  • Avenida da Liberdade
    ‪7 min walk‬
  • Lisbon (LIS-Humberto Delgado)
    ‪8 min drive‬

Room options

View all photos for Standard Double or Twin Room

Standard Double or Twin Room

Standard Double or Twin Room

9.4 out of 10
Exceptional
(221 reviews)
  • 16 sq m
  • Sleeps 2
  • 1 Queen Bed OR 2 Twin Beds

View all photos for Superior Double or Twin Room

Superior Double or Twin Room

Superior Double or Twin Room

9.6 out of 10
Exceptional
(45 reviews)
  • 22 sq m
  • Sleeps 2
  • 1 Queen Bed OR 2 Twin Beds

View all photos for Mansard Room

Mansard Room

Mansard Room

9.4 out of 10
Exceptional
(53 reviews)
  • 18 sq m
  • Sleeps 2
  • 1 Queen Bed

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About this property

Rossio Plaza Hotel

Central hotel with a 24-hour front desk connected to a rail/subway station in Lisbon
Along with concierge services, this smoke-free hotel has dry cleaning and a 24-hour front desk. WiFi in public areas is free. Additionally, tour/ticket assistance, a front-desk safe, and multilingual staff assistance are onsite.
Rossio Plaza Hotel offers 62 accommodations with minibars and laptop-compatible safes. A pillow menu is available. 32-inch flat-screen televisions come with cable channels.

Bathrooms include showers with rainfall showerheads, complimentary toiletries, and hair dryers. This Lisbon hotel provides complimentary wireless Internet access. Additionally, rooms include espresso makers and complimentary bottled water. Hypo-allergenic bedding and irons/ironing boards can be requested. Housekeeping is provided daily.

Our customers tell us they can't get enough of the helpful staff at Rossio Plaza Hotel. During your stay, you'll be connected to a rail/subway station, and just a quick walk from Rossio Square. Enjoy features like free WiFi in public areas, plus breakfast (surcharge) and dry cleaning service.
  • Free WiFi
  • Buffet breakfast served daily for a fee
  • Services include dry cleaning/laundry, a concierge, and tour or ticket assistance
  • Guests have good things to say about the accommodations for the overall comfort and nice bathrooms
  • Steps from Rossio Square and Santa Justa Elevator
  • Airport shuttle service available for a fee
Rossio Plaza Hotel offers its guests multilingual staff, tour/ticket assistance, and concierge services. Public spaces have free WiFi. An airport shuttle (available 24 hours) is available for a fee. Rossio Plaza Hotel also features dry cleaning/laundry services, a front-desk safe, and an elevator.

This 3-star Lisbon hotel is smoke free.

For a fee, guests can enjoy buffet breakfast on weekdays from 7:30 AM and 10:30 AM.

Languages

English, French, Italian, Portuguese, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • No on-site parking available
  • 24-hour return airport shuttle on request for a surcharge

Food and drink

  • Buffet breakfast available for a fee 7:30 AM to 10:30 AM on weekdays and 7:30 AM to 11:00 AM on weekends; EUR 15 for adults and EUR 7.50 for children

Family friendly

  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Tour and ticket assistance

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Handrails in stairways
  • Lift
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk

More

  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Hypo-allergenic bedding
  • Pillow menu

Bathroom

  • Free toiletries
  • Hair dryer
  • Rainfall showerhead
  • Shampoo
  • Shower
  • Soap
  • Toilet paper
  • Toothbrush and toothpaste (on request)
  • Towels provided

Entertainment

  • 32-inch flat-screen TV with cable channels

Food and drink

  • Espresso maker
  • Free bottled water
  • Minibar

More

  • Air conditioning (climate-controlled)
  • Iron/ironing board on request
  • Laptop workspace
  • Laptop-compatible safe
  • Phone
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: 11:30 PM
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before noon

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • A tax is imposed by the city: EUR 4.00 per person, per night, up to 7 nights. This tax does not apply to children under 13 years of age.

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: approximately EUR 15 for adults and EUR 7.50 for children
  • Airport shuttle fee: EUR 60 per room (roundtrip)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Cashless transactions are available
Safety features at this property include a fire extinguisher and a smoke detector
Rossio Plaza Hotel offers transfers from the airport (fees may apply). Please contact the property at the number on the booking confirmation with your arrival details prior to travel. Front desk staff will greet guests on arrival at the property.
Property Registration Number 12152

Property is also known as

Rossio Plaza Hotel Hotel
Rossio Plaza Hotel Lisbon
Rossio Plaza Hotel Hotel Lisbon

Rossio Plaza Hotel Reviews

Reviews

9.4

Exceptional

Rating 10 - Excellent. 959 out of 1302 reviews
Rating 8 - Good. 261 out of 1302 reviews
Rating 6 - Okay. 57 out of 1302 reviews
Rating 4 - Poor. 16 out of 1302 reviews
Rating 2 - Terrible. 9 out of 1302 reviews

9.8/10

Cleanliness

9.6/10

Staff & service

8.8/10

Amenities

9.4/10

Property conditions & facilities

9.2/10

Eco-friendliness

Reviews

10/10 Excellent

Kevin

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Overall we liked this hotel and found it very convenient and clean. We wish there was a lobby
Stayed 2 nights in Mar 2025

8/10 Good

Jane

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Staff were very helpful and friendly. Great area for walking around.
Stayed 3 nights in Mar 2025

8/10 Good

Deborah

Travelled with partner
Liked: Cleanliness, staff & service
Staff were welcoming and nice. When we were oriented to the room, we were not told how to operate the heating and cooling system. We spent a long time trying to do it, then called the front desk. Someone came up and told us that she had just reset the system. The fan never went on. We did have heat. We were not able to use the TV without assistance. The same woman who came about the heat fiddled with some wires behind the TV and then it worked briefly. We did not bother to call again. The best thing about staying there was the proximity to so many important and beautiful places. We had a very nice view. The bad part was there were two parts of the building that were not connected. You had to walk outside in the rain in order to go into the other part. I was surprised to discover that there was a full flight of stairs to walk up before getting into an elevator. The staff person who brought us in carried my suitcase up, but it was inconvenient and I was hurting. If I had known about that problem, I would have chosen a different hotel. Overall, it’s a nice hotel well situated, but the stairs are a big problem.
Stayed 3 nights in Mar 2025

10/10 Excellent

Vivian

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Rossio Plaza Hotel is conveniently located for touring the city by both foot and public transit.
Stayed 4 nights in Mar 2025

10/10 Excellent

Mitch

Stayed 5 nights in Mar 2025

8/10 Good

Sharon

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities
The room was not soundproof. Shower had two doors, which I found awkward . The room was very small. The staff were very friendly and extremely helpful.
Stayed 3 nights in Mar 2025

10/10 Excellent

Ellen

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I spent 6 nights at the Rossio Plaza Hotel. The central location was very convenient, for meeting guides for day trips, city transportation etc. It is a perfect base for exploring the different areas of Lisbon. The staff were extremely friendly and the hotel itself was spotless. I would definitely recommend staying there.
Stayed 5 nights in Feb 2025

6/10 Okay

paul

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Mar 2025

10/10 Excellent

Amy

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Great stay at Rossio Plaza Hotel! Very central and convenient location which is of walking distance of most landmarks/sightseeing spots, and only a short drive from the airport. Clean and well presented room. The staff were very friendly and attentive from start to finish - upon check in they gave us a glass of port and recommendations of things to do, and even noticed my partner’s birthday fell during our stay so ensured we had a room with a nice view and left a birthday cake and message in our room on his birthday - which very nice touch! Thank you to the team :)
Stayed 3 nights in Mar 2025

10/10 Excellent

Ellen

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Rossio Hotel is in a very convenient location in the city centre. I was there for 6 nights. Staying in the relatively flat centre gives you the choice of walking the hills or not. All day trips that I booked had their meeting spot just a 5 minute walk away. The hotel staff were extremely friendly and the hotel itself was spotless. The morning breakfast offered a good variety and the staff there were also very friendly. . I would recommend Rossio Hotel !!
Stayed 1 night in Mar 2025

10/10 Excellent

Begzat

Stayed 3 nights in Feb 2025

10/10 Excellent

David

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great hotel in the centre of Lisbon metres from Santa Justa Lift. Modern rooms with usual amenities including fridge etc. Check in fast and easy and breakfast was lovely with lots of choice. I would highly recommend staying in this hotel.
Stayed 4 nights in Feb 2025

6/10 Okay

Alicia

Disliked: Cleanliness, property conditions & facilities
Room was smaller than expected. Bathroom wasn’t clean and had un washed cups. Location was great though.
Stayed 5 nights in Feb 2025

4/10 Poor

Pauline, CHANCE COVE

Travelled with partner
Disliked: Staff & service, property conditions & facilities
Stayed for 7 nights, for just under $2,000Cdn and yet there was no shampoo or decent soap in the room, you were limited to just 4 free coffees and even though we put the sign on the door requesting the room to be cleaned for 3 straight mornings, it never was. We had to ask reception where the so called dining room was for breakfast on our last day as well as asking for a kettle in the room after the first day. The rooms are not equipped for Europeans at all. The elevator smells pretty bad even though it was clean. Not a great place and certainly not worth the money.
Stayed 7 nights in Feb 2025

10/10 Excellent

Roberto M

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
from the moment we arrive the staff was very accommodating and helpful. The place is great to visit the city
Stayed 4 nights in Feb 2025

10/10 Excellent

Denis

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great hotel and staff

Fantastic stay. Great location. Friendly and helpful front desk. Of all my stays in Europe this rates at the top stay. Would definitely recommend!
Stayed 7 nights in Feb 2025

8/10 Good

Paggie

Liked: Cleanliness
Disliked: Staff & service
Hotel is good٫ clean and excellent location But there was miscommunication with the staff٫ requested a twin bed room but finally gave us a double bed room
Stayed 4 nights in Jan 2025

10/10 Excellent

Danny

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities
Very well located property, great staff and clean room although somewhat small for North American standards
Stayed 2 nights in Feb 2025

8/10 Good

Rebecca

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Feb 2025

10/10 Excellent

Mario

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff was very friendly and helpful.
Stayed 2 nights in Feb 2025

10/10 Excellent

Younkoo

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Jamile is so friendly
Stayed 1 night in Feb 2025

10/10 Excellent

Jeanette, Fresh Meadows

Travelled with group
Liked: Amenities
location is good . Staff’s excellent
Stayed 3 nights in Feb 2025

10/10 Excellent

MIN, New York

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This is now my go-to hotel when visiting Lisbon. Excellent services and amenities.
Stayed 4 nights in Feb 2025

8/10 Good

Kathleen

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location
Stayed 2 nights in Feb 2025

10/10 Excellent

Dianne

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent hotel for a short stay in Lisbon. Every staff member was friendly, attentive and helpful. Perfect location. Highly recommend this hotel.
Stayed 2 nights in Feb 2025