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Rossio Plaza Hotel

3.0 star property

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Photo gallery for Rossio Plaza Hotel

Reception
Interior detail
Standard Double or Twin Room
Reception
Interior detail

Reviews

9.4 out of 10
Exceptional

Popular amenities

  • Free Wi-Fi
  • Air-conditioning
  • Laundry room
  • Housekeeping
  • 24/7 front desk

Explore the area

View in a map
Rua do Ouro, 266, Lisbon, 1100-581
  • Place, Santa Justa Elevator
    ‪1 min walk‬
  • Place, Rossio Square
    ‪1 min walk‬
  • Place, Commerce Square
    ‪7 min walk‬
  • Airport, Lisbon (LIS-Humberto Delgado)
    ‪9 min drive‬

Room options

View all photos for Standard Double or Twin Room

Standard Double or Twin Room

Standard Double or Twin Room

9.4 out of 10
Exceptional
(280 reviews)
  • 16 sq m
  • Sleeps 2
  • 1 Queen Bed OR 2 Single Beds

View all photos for Mansard Room

Mansard Room

Mansard Room

9.2 out of 10
Wonderful
(71 reviews)
  • 18 sq m
  • Sleeps 2
  • 1 Queen Bed

View all photos for Superior Double or Twin Room

Superior Double or Twin Room

Superior Double or Twin Room

9.6 out of 10
Exceptional
(53 reviews)
  • 22 sq m
  • Sleeps 2
  • 1 Queen Bed OR 2 Single Beds

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About this property

Rossio Plaza Hotel

Along with concierge services, this smoke-free hotel has dry cleaning and a 24-hour front desk. WiFi in public areas is free. Additionally, tour/ticket assistance, a front-desk safe, and multilingual staff assistance are onsite.
Rossio Plaza Hotel offers 62 accommodations with minibars and laptop-compatible safes. A pillow menu is available. 32-inch flat-screen televisions come with cable channels.

Bathrooms include showers with rainfall showerheads, complimentary toiletries, and hair dryers. This Lisbon hotel provides complimentary wireless Internet access. Additionally, rooms include espresso makers and complimentary bottled water. Hypo-allergenic bedding and irons/ironing boards can be requested. Housekeeping is provided daily.

Our customers tell us they can't get enough of the helpful staff at Rossio Plaza Hotel. During your stay, you'll be connected to a rail/subway station, and just a quick walk from Rossio Square. Enjoy features like free WiFi in public areas, plus breakfast (surcharge) and dry cleaning service.
  • Free WiFi
  • Buffet breakfast served daily for a fee
  • Services include dry cleaning/laundry, a concierge, and tour or ticket assistance
  • Guests have good things to say about the accommodations for the overall comfort and nice bathrooms
  • Steps from Rossio Square and Santa Justa Elevator
  • Airport shuttle service available for a fee
Rossio Plaza Hotel offers its guests multilingual staff, tour/ticket assistance, and concierge services. Public spaces have free WiFi. An airport shuttle (available 24 hours) is available for a fee. Rossio Plaza Hotel also features dry cleaning/laundry services, a front-desk safe, and an elevator.

This 3-star Lisbon hotel is smoke free.

For a fee, guests can enjoy buffet breakfast on weekdays from 7:30 AM and 10:30 AM.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • No on-site parking available
  • 24-hour return airport shuttle on request for a surcharge

Food and drink

  • Buffet breakfast available for a fee 7:30 AM to 10:30 AM on weekdays and 7:30 AM to 11:00 AM on weekends; EUR 15 for adults and EUR 7.50 for children

Family friendly

  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Tour and ticket assistance

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Handrails in stairways
  • Lift
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk

More

  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Hypo-allergenic bedding
  • Pillow menu

Bathroom

  • Free toiletries
  • Hair dryer
  • Rainfall showerhead
  • Shampoo
  • Shower
  • Soap
  • Toilet paper
  • Toothbrush and toothpaste (on request)
  • Towels provided

Entertainment

  • 32-inch flat-screen TV with cable channels

Food and drink

  • Espresso maker
  • Free bottled water
  • Minibar

More

  • Air conditioning (climate-controlled)
  • Iron/ironing board on request
  • Laptop workspace
  • Laptop-compatible safe
  • Phone
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: 11:30 PM
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before noon

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • A tax is imposed by the city: EUR 4.00 per person, per night, up to 7 nights. This tax does not apply to children under 13 years of age.

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: approximately EUR 15 for adults and EUR 7.50 for children
  • Airport shuttle fee: EUR 60 per room (roundtrip)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Cashless transactions are available
Safety features at this property include a fire extinguisher and a smoke detector
Rossio Plaza Hotel offers transfers from the airport (fees may apply). Please contact the property at the number on the booking confirmation with your arrival details prior to travel. Front desk staff will greet guests on arrival at the property.
Property Registration Number 12152
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

Property is also known as

Rossio Plaza Hotel Hotel
Rossio Plaza Hotel Lisbon
Rossio Plaza Hotel Hotel Lisbon

Rossio Plaza Hotel Reviews

Reviews

9.4

Exceptional

Rating 10 - Excellent. 939 out of 1328 reviews
Rating 8 - Good. 289 out of 1328 reviews
Rating 6 - Okay. 74 out of 1328 reviews
Rating 4 - Poor. 16 out of 1328 reviews
Rating 2 - Terrible. 10 out of 1328 reviews

9.6/10

Cleanliness

9.6/10

Staff & service

8.6/10

Amenities

9.2/10

Property conditions & facilities

Reviews

6/10 Okay

Darline

Travelled with family
Liked: Cleanliness
The heat did not work properly.
Stayed 3 nights in Dec 2025

10/10 Excellent

Tracey

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Perfect location!
Stayed 4 nights in Dec 2025

8/10 Good

Blazej W

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Hotel is extremely clean. Location is great, very central, however, we were there a week over Christmas, and every night, around 5:00 pm or so until about 11:00 pm, there was some extremely loud music from the end of the street, and despite the very good quality windows, we could hear some background noise from our room, at the top floor. Not the fault of the hotel. Elevator was a little capricious, we had to press the button several times to call it or get to our floor, hope they fix it soon, before some gets stuck. The service was generally good. The reception staff were young and pleasant, though not especially personable. We stayed for a week, and no one ever asked how our day had been or whether we enjoyed the excursion we booked through the hotel. Like in many places, it seemed that staff were often more focused on their computers than on interacting with guests. I understand this is partly the nature of the job, as they need to answer questions and send information. On a positive note, when we needed assistance in our room on two occasions, someone came right away. Reception is very small, no room to sit, with coffee or tea. All in all a very good place to stay in Lisbon. Thank you.
Stayed 7 nights in Dec 2025

10/10 Excellent

Li

Liked: Cleanliness, amenities, property conditions & facilities
Clean Room, great location, professional and friendly Staff, nice breakfast. Highly recommended!
Stayed 2 nights in Dec 2025

10/10 Excellent

Daniel, Lithia

Liked: Cleanliness, staff & service, property conditions & facilities
The front desk staff were amazing with answering questions and giving guidance to us for tours and places in see
Stayed 5 nights in Nov 2025

10/10 Excellent

Kwai Chun

Liked: Cleanliness, amenities, property conditions & facilities
The room is clean and big. The staffs are helpful. The location of the hotel is good and close to metro and train station
Stayed 4 nights in Dec 2025

6/10 Okay

romeo

Travelled with family
Liked: Cleanliness
The room was good but too small and there was no closet just a small section to hang a few things after that it was okay.
Stayed 6 nights in Dec 2025

8/10 Good

Darline

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
The room was clean, staff was very nice and helpful. The only thing were the pillows were very clumsy and not enough support for my neck.
Stayed 4 nights in Dec 2025

10/10 Excellent

William

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Great location. Clean room with storage space that is efficiently used. Note that the elevator is small like many others in Portugal. We were on the first floor and frequently just climbed the one flight of stairs rather than wait for the elevator.
Stayed 1 night in Dec 2025

10/10 Excellent

Monica

Liked: Cleanliness, amenities, property conditions & facilities
Great location, service, and room! Definitely will be coming back in the near future!
Stayed 2 nights in Dec 2025

10/10 Excellent

Janina Laurice

Stayed 2 nights in Nov 2025

8/10 Good

Michael

Stayed 2 nights in Dec 2025

10/10 Excellent

Mark, Floresville

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
our state was extremely good up until the last five minutes. My wife and I are older and expected a little bit of help with the bags to the car the clerk that helped her out with the bags and push the bag towards the curb and that was the end of it turned around and walked inside. Most of the staff I would say 90% we’re fantastic. Highly recommend this place if you’re looking for access to the Christmas market in good food
Stayed 3 nights in Nov 2025

10/10 Excellent

Charlotte

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent hotel, brilliant location. Everything was walkable. Very friendly staff!
Stayed 2 nights in Dec 2025

10/10 Excellent

Serge

Travelled with family
Liked: Cleanliness, property conditions & facilities
Amazing staff, clean rooms, prime location in Lisbon.
Stayed 1 night in Dec 2025

6/10 Okay

Matthew

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 4 nights in Dec 2025

8/10 Good

Hugh

Stayed 4 nights in Dec 2025

10/10 Excellent

Kathleen

Liked: Cleanliness, amenities, property conditions & facilities
Great room w/ coffee maker & terrificshower. I was greeted warmly on arrival. Location was excellent. My Uber driver found it quickly.
Stayed 1 night in Nov 2025

10/10 Excellent

Li

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Great location to the center of the city, friendly Staff and excellent breakfast. Will come back in two weeks.
Stayed 5 nights in Dec 2025

10/10 Excellent

Denis

Travelled with group
Liked: Cleanliness, staff & service, amenities
Tout était parfait
Stayed 3 nights in Nov 2025

10/10 Excellent

Poh Cheong

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Room spacess and clean. Staff friendly
Stayed 2 nights in Dec 2025

10/10 Excellent

Lawrence

Stayed 2 nights in Dec 2025

10/10 Excellent

Ali, Westlake

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Staff
Stayed 2 nights in Nov 2025

10/10 Excellent

Glenn

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Breakfast was a spread of great food — location was ideal - close to waterfront and Rossio Square where Christmas markets were . Also next to every flavour of Cinnamon buns you could ask for . Close to hop on hop off tours and good walking neighbourhood !
Rossio Square
Tram 28
Hotel entrance
Stayed 3 nights in Nov 2025

6/10 Okay

Mary

Liked: Cleanliness, staff & service
Room was ok, but very small. Staff was friendly and location was wonderful.
Stayed 4 nights in Nov 2025