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Rossio Plaza Hotel

3.0 star property

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Photo gallery for Rossio Plaza Hotel

Reception
Standard Double or Twin Room
Interior detail
Reception
Interior detail

Reviews

9.2 out of 10
Wonderful

Popular amenities

  • Free Wi-Fi
  • Air-conditioning
  • Laundry room
  • Housekeeping
  • 24/7 front desk

Explore the area

View in a map
Rua do Ouro, 266, Lisbon, 1100-581
  • Place, Santa Justa Elevator
    ‪1 min walk‬
  • Place, Rossio Square
    ‪1 min walk‬
  • Place, Commerce Square
    ‪7 min walk‬
  • Airport, Lisbon (LIS-Humberto Delgado)
    ‪13 min drive‬

Room options

View all photos for Standard Double or Twin Room

Standard Double or Twin Room

Standard Double or Twin Room

9.4 out of 10
Exceptional
(290 reviews)
  • 16 sq m
  • Sleeps 2
  • 1 Queen Bed OR 2 Single Beds
  • Free Wi-Fi

View all photos for Mansard Room

Mansard Room

Mansard Room

9.2 out of 10
Wonderful
(71 reviews)
  • 18 sq m
  • Sleeps 2
  • 1 Queen Bed
  • Free Wi-Fi

View all photos for Superior Double or Twin Room

Superior Double or Twin Room

Superior Double or Twin Room

9.6 out of 10
Exceptional
(55 reviews)
  • 22 sq m
  • Sleeps 2
  • 1 Queen Bed OR 2 Single Beds
  • Free Wi-Fi

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About this property

Rossio Plaza Hotel

Along with concierge services, this smoke-free hotel has dry cleaning and a 24-hour front desk. WiFi in public areas is free. Additionally, tour/ticket assistance, a front-desk safe, and multilingual staff assistance are onsite.
Rossio Plaza Hotel offers 62 accommodations with minibars and laptop-compatible safes. A pillow menu is available. 32-inch flat-screen televisions come with cable channels.

Bathrooms include showers with rainfall showerheads, complimentary toiletries, and hair dryers. This Lisbon hotel provides complimentary wireless Internet access. Additionally, rooms include espresso makers and complimentary bottled water. Hypo-allergenic bedding and irons/ironing boards can be requested. Housekeeping is provided daily.

Our customers tell us they can't get enough of the helpful staff at Rossio Plaza Hotel. During your stay, you'll be connected to a rail/subway station, and just a quick walk from Rossio Square. Enjoy features like free WiFi in public areas, plus breakfast (surcharge) and dry cleaning service.
  • Free WiFi
  • Buffet breakfast served daily for a fee
  • Services include dry cleaning/laundry, a concierge, and tour or ticket assistance
  • Guests have good things to say about the accommodations for the overall comfort and nice bathrooms
  • Steps from Rossio Square and Santa Justa Elevator
  • Airport shuttle service available for a fee
Rossio Plaza Hotel offers its guests multilingual staff, tour/ticket assistance, and concierge services. Public spaces have free WiFi. An airport shuttle (available 24 hours) is available for a fee. Rossio Plaza Hotel also features dry cleaning/laundry services, a front-desk safe, and an elevator.

This 3-star Lisbon hotel is smoke free.

For a fee, guests can enjoy buffet breakfast on weekdays from 7:30 AM and 10:30 AM.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • No on-site parking available
  • 24-hour return airport shuttle on request for a surcharge

Food and drink

  • Buffet breakfast available for a fee 7:30 AM to 10:30 AM on weekdays and 7:30 AM to 11:00 AM on weekends; EUR 15 for adults and EUR 7.50 for children

Family friendly

  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Tour and ticket assistance

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Handrails in stairways
  • Lift
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk

More

  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Hypo-allergenic bedding
  • Pillow menu

Bathroom

  • Free toiletries
  • Hair dryer
  • Rainfall showerhead
  • Shampoo
  • Shower
  • Soap
  • Toilet paper
  • Toothbrush and toothpaste (on request)
  • Towels provided

Entertainment

  • 32-inch flat-screen TV with cable channels

Food and drink

  • Espresso maker
  • Free bottled water
  • Minibar

More

  • Air conditioning (climate-controlled)
  • Iron/ironing board on request
  • Laptop workspace
  • Laptop-compatible safe
  • Phone
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: 11:30 PM
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before noon

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • A tax is imposed by the city: EUR 4.00 per person, per night, up to 7 nights. This tax does not apply to children under 13 years of age.

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: approximately EUR 15 for adults and EUR 7.50 for children
  • Airport shuttle fee: EUR 60 per room (roundtrip)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Cashless transactions are available
Safety features at this property include a fire extinguisher and a smoke detector
Rossio Plaza Hotel offers transfers from the airport (fees may apply). Please contact the property at the number on the booking confirmation with your arrival details prior to travel. Front desk staff will greet guests on arrival at the property.
Property Registration Number 12152
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

Property is also known as

Rossio Plaza Hotel Hotel
Rossio Plaza Hotel Lisbon
Rossio Plaza Hotel Hotel Lisbon

Rossio Plaza Hotel Reviews

Reviews

9.2

Wonderful

Rating 10 - Excellent. 937 out of 1338 reviews
Rating 8 - Good. 296 out of 1338 reviews
Rating 6 - Okay. 77 out of 1338 reviews
Rating 4 - Poor. 18 out of 1338 reviews
Rating 2 - Terrible. 10 out of 1338 reviews

9.6/10

Cleanliness

9.6/10

Staff & service

8.6/10

Amenities

9.2/10

Property conditions & facilities

Reviews

4/10 Poor

Bahar

Stayed 3 nights in Jan 2026

10/10 Excellent

Linda

Travelled with family
Liked: Cleanliness, property conditions & facilities
Great location,rooms are a little small.but it’s typical i guess in that area.staff are helpful
Stayed 7 nights in Jan 2026

10/10 Excellent

Benjamin Edward

Travelled with family, Business traveller
Liked: Cleanliness, amenities, property conditions & facilities
Room was very clean. Bed comfy and in a great location. Only minor problem was our rooms (203 and 204) were near the breakfast room so we were woke up at 6am each morning to the clattering of plates!
Stayed 3 nights in Jan 2026

10/10 Excellent

Grace

Liked: Cleanliness, property conditions & facilities
Lovely space and staff in a great location!
Stayed 1 night in Jan 2026

8/10 Good

Yin Wan

Liked: Cleanliness, staff & service
The location is good at the central, the receptionist is helpful, the room is clean but seems a bit smaller, the coffee and the capsule are very nice.
Stayed 4 nights in Jan 2026

10/10 Excellent

Hugh

Liked: Cleanliness, staff & service, amenities
I had major travel issues and Gustavo was extremely helpful 3 stays at guid hotel in about 5 weeks
Stayed 1 night in Jan 2026

10/10 Excellent

Hugh

Liked: Cleanliness, staff & service, amenities
You can t beat the front desk for accommodating your needs I rely on them quite a bit and they make it easy and stress free and housekeeping very efficient as well
Stayed 4 nights in Jan 2026

8/10 Good

Katherine

Liked: Cleanliness, amenities, property conditions & facilities
The room was super clean and the shower was amazing! My only challenge was how small it was..tiny!! And the air never stayed on so it felt stuffy. I'd open the window but due to it's location, it was loud, so only had it open for a bit. Itvwas quiet with the windows closed.
Stayed 5 nights in Jan 2026

8/10 Good

Josephine

Stayed 3 nights in Jan 2026

6/10 Okay

Viviana

Liked: Staff & service
nice staff, cute and small, but extra extra touristy
Stayed 2 nights in Jan 2026

10/10 Excellent

Robert

Liked: Cleanliness, staff & service, amenities
clean room, great location, excellent breakfast, friendly staff
Stayed 2 nights in Jan 2026

8/10 Good

Lisa

Travelled with partner
Liked: Cleanliness, property conditions & facilities
I would have given 5 stars - except there were elevator issues and we had to walk up five flights of stairs numerous times. That being said, the hotel staff was amazing. Knowledgeable about the area. Very helpful in all areas. Would definitely recommend this hotel.
Rosario Plaza - Christmas 2025
View from our hotel room
Street view
Street view
Stayed 12 nights in Dec 2025

10/10 Excellent

Mohammad, houston

Liked: Cleanliness, staff & service, property conditions & facilities
Good breakfast
Stayed 3 nights in Jan 2026

8/10 Good

Romaine

Stayed 1 night in Sep 2025

8/10 Good

Niraj

Liked: Cleanliness, amenities, property conditions & facilities
Clean room, professional staff and a good breakfast. My room faced the street on the second floor, so there was some loud music and traffic noise till a bit late. However it was quiet in the night.
Stayed 1 night in Jan 2026

10/10 Excellent

Redentor

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
No issue at all.
Stayed 5 nights in Dec 2025

6/10 Okay

Darline

Travelled with family
Liked: Cleanliness
The heat did not work properly.
Stayed 3 nights in Dec 2025

10/10 Excellent

Tracey

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Perfect location!
Stayed 4 nights in Dec 2025

8/10 Good

Blazej W

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Hotel is extremely clean. Location is great, very central, however, we were there a week over Christmas, and every night, around 5:00 pm or so until about 11:00 pm, there was some extremely loud music from the end of the street, and despite the very good quality windows, we could hear some background noise from our room, at the top floor. Not the fault of the hotel. Elevator was a little capricious, we had to press the button several times to call it or get to our floor, hope they fix it soon, before some gets stuck. The service was generally good. The reception staff were young and pleasant, though not especially personable. We stayed for a week, and no one ever asked how our day had been or whether we enjoyed the excursion we booked through the hotel. Like in many places, it seemed that staff were often more focused on their computers than on interacting with guests. I understand this is partly the nature of the job, as they need to answer questions and send information. On a positive note, when we needed assistance in our room on two occasions, someone came right away. Reception is very small, no room to sit, with coffee or tea. All in all a very good place to stay in Lisbon. Thank you.
Stayed 7 nights in Dec 2025

10/10 Excellent

Li

Liked: Cleanliness, amenities, property conditions & facilities
Clean Room, great location, professional and friendly Staff, nice breakfast. Highly recommended!
Stayed 2 nights in Dec 2025

10/10 Excellent

Daniel, Lithia

Liked: Cleanliness, staff & service, property conditions & facilities
The front desk staff were amazing with answering questions and giving guidance to us for tours and places in see
Stayed 5 nights in Nov 2025

10/10 Excellent

Kwai Chun

Liked: Cleanliness, amenities, property conditions & facilities
The room is clean and big. The staffs are helpful. The location of the hotel is good and close to metro and train station
Stayed 4 nights in Dec 2025

6/10 Okay

romeo

Travelled with family
Liked: Cleanliness
The room was good but too small and there was no closet just a small section to hang a few things after that it was okay.
Stayed 6 nights in Dec 2025

8/10 Good

Darline

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
The room was clean, staff was very nice and helpful. The only thing were the pillows were very clumsy and not enough support for my neck.
Stayed 4 nights in Dec 2025

10/10 Excellent

William

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Great location. Clean room with storage space that is efficiently used. Note that the elevator is small like many others in Portugal. We were on the first floor and frequently just climbed the one flight of stairs rather than wait for the elevator.
Stayed 1 night in Dec 2025