22 Jun 2022 by Bárbara Maciel - Front Office
Cher Thierry, Merci beaucoup d'avoir choisi notre hôtel pour votre séjour à Lisbonne et d'avoir pris le temps d'évaluer votre expérience. Nous sommes très heureux de savoir que vous avez passé un séjour digne de la note maximale et que la propreté de nos chambres y a contribué. En ce qui concerne les capsules de café, les quatre capsules que nous offrons au début du séjour ne sont pas automatiquement remplacées, uniquement si le client demande plus de capsules, afin d'éviter les malentendus et les frais indus. Nous espérons avoir le plaisir de vous accueillir à nouveau dans notre hôtel, et si tel est le cas, n'hésitez pas à nous demander plus de café. Nous vous souhaitons une excellente journée. Cordialement, Bárbara Maciel - Réception
9 Jun 2022 by Marcos Almeida - Front Office Manager Assistant
Dear Thomas, first and foremost, we would like to thank you for your review regarding your stay at Rossio Plaza Hotel. It is a great pleasure to know that you have enjoyed our prime location. We hope you carry memorable moments with you when you leave Lisbon. We hope to have the opportunity to welcome you again soon. Kindest Regards, Marcos Almeida- Front Office Manager Assistant
10 May 2022 by Ana Beatriz Russo - Front Office
Cher Gilles, nous vous remercions sincèrement d'avoir choisi Rossio Plaza Hotel pour votre séjour à lisbonne et de nous avoir laissé cet avis. Nous sommes très heureux d'entendre que notre emplacement fantastique a contribué à votre excellente expérience. Nous espérons avoir l'honneur de vous accueillir à nouveau dans le futur. Cordialment, Ana Beatriz Russo - Réception
Rossio Plaza Hotel offers its guests tour or ticket assistance, multilingual staff, and concierge services. Public spaces have free WiFi. An airport shuttle (available 24 hours) is available for a fee. Rossio Plaza Hotel also features dry cleaning/laundry services, a front desk safe, and a lift. This 3-star Lisbon hotel is smoke free.
Available in all rooms: Free WiFi , Wireless internet access
Available in some public areas: Free WiFi
Rossio Plaza Hotel offers 37 accommodations with minibars and laptop-compatible safes. A pillow menu is available. 32-inch Flat-screen televisions come with cable channels. Bathrooms include a shower with a rainfall showerhead, complimentary toiletries and hairdryers. This Lisbon hotel provides complimentary wireless Internet access. Additionally, rooms include espresso makers and complimentary bottles of water. Hypo-allergenic bedding and an iron/ironing board can be requested. Housekeeping is provided on a daily basis.
For a fee, guests can enjoy buffet breakfast on weekdays from 7:30 AM to 10:30 AM and at the weekend from 7:30 AM to 11:00 AM.
If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
Special check-in instructions:
This property offers transfers from the airport (surcharges may apply). Guests must contact the property with arrival details before travel, using the contact information on the booking confirmation. Front desk staff will greet guests on arrival.
Rossio Plaza Hotel offers transfers from the airport (fees may apply). Please contact the property on the number on the booking confirmation with your arrival details prior to travel. Front desk staff will greet guests on arrival.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
No on-site parking is available
This property accepts credit cards, debit cards and cash
Safety features at this property include a fire extinguisher and a smoke detector
Be prepared: check the latest COVID-19 travel requirements and measures in place for this destination before you travel.
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. No on-site parking is available. This property accepts Mastercard, debit cards and cash. For guests' safety, the property includes a fire extinguisher and a smoke detector in all accommodation. This property advises that enhanced cleaning and guest safety measures are currently in place. Disinfectant is used to clean the property; commonly touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F; the property is cleaned and disinfected with electrostatic spray. Staff at the property wear personal protective equipment; temperature checks are available to guests; cashless payment methods are available for all transactions; masks are required in public areas. This property affirms that it follows the cleaning and disinfection practices of Clean & Safe (Portugal) guidelines. This property affirms that it adheres to the cleaning and disinfection practices of COVID-19 Guidelines (WHO).
Guests will be asked to pay the following charges at the property:
We've listed all charges provided to us by the property.
The fees and deposits listed below will be charged at the time of service, check-in, or check-out.
This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.
