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Rossio Plaza Hotel

3.0 star property

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Photo gallery for Rossio Plaza Hotel

Property amenity
Superior Double or Twin Room
Interior detail
Reception
Front of property

Reviews

9.4 out of 10
Exceptional

Popular amenities

  • 24/7 front desk
  • Laundry
  • Housekeeping
  • Air conditioning
  • Free WiFi

Explore the area

View in a map
Rua do Ouro, 266, Lisbon, 1100-581
  • Santa Justa Elevator
    ‪1 min walk‬
  • Rossio Square
    ‪2 min walk‬
  • Avenida da Liberdade
    ‪7 min walk‬
  • Lisbon (LIS-Humberto Delgado)
    ‪8 min drive‬

Room options

View all photos for Standard Double or Twin Room

Standard Double or Twin Room

Standard Double or Twin Room

9.4 out of 10
Exceptional
(229 reviews)
  • 16 sq m
  • Sleeps 2
  • 1 Queen Bed OR 2 Twin Beds

View all photos for Superior Double or Twin Room

Superior Double or Twin Room

Superior Double or Twin Room

9.6 out of 10
Exceptional
(45 reviews)
  • 22 sq m
  • Sleeps 2
  • 1 Queen Bed OR 2 Twin Beds

View all photos for Mansard Room

Mansard Room

Mansard Room

9.4 out of 10
Exceptional
(59 reviews)
  • 18 sq m
  • Sleeps 2
  • 1 Queen Bed

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About this property

Rossio Plaza Hotel

Central hotel with a 24-hour front desk connected to a rail/subway station in Lisbon
Along with concierge services, this smoke-free hotel has dry cleaning and a 24-hour front desk. WiFi in public areas is free. Additionally, tour/ticket assistance, a front-desk safe, and multilingual staff assistance are onsite.
Rossio Plaza Hotel offers 62 accommodations with minibars and laptop-compatible safes. A pillow menu is available. 32-inch flat-screen televisions come with cable channels.

Bathrooms include showers with rainfall showerheads, complimentary toiletries, and hair dryers. This Lisbon hotel provides complimentary wireless Internet access. Additionally, rooms include espresso makers and complimentary bottled water. Hypo-allergenic bedding and irons/ironing boards can be requested. Housekeeping is provided daily.

Our customers tell us they can't get enough of the helpful staff at Rossio Plaza Hotel. During your stay, you'll be connected to a rail/subway station, and just a quick walk from Rossio Square. Enjoy features like free WiFi in public areas, plus breakfast (surcharge) and dry cleaning service.
  • Free WiFi
  • Buffet breakfast served daily for a fee
  • Services include dry cleaning/laundry, a concierge, and tour or ticket assistance
  • Guests have good things to say about the accommodations for the overall comfort and nice bathrooms
  • Steps from Rossio Square and Santa Justa Elevator
  • Airport shuttle service available for a fee
Rossio Plaza Hotel offers its guests multilingual staff, tour/ticket assistance, and concierge services. Public spaces have free WiFi. An airport shuttle (available 24 hours) is available for a fee. Rossio Plaza Hotel also features dry cleaning/laundry services, a front-desk safe, and an elevator.

This 3-star Lisbon hotel is smoke free.

For a fee, guests can enjoy buffet breakfast on weekdays from 7:30 AM and 10:30 AM.

Languages

English, French, Italian, Portuguese, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • No on-site parking available
  • 24-hour return airport shuttle on request for a surcharge

Food and drink

  • Buffet breakfast available for a fee 7:30 AM to 10:30 AM on weekdays and 7:30 AM to 11:00 AM on weekends; EUR 15 for adults and EUR 7.50 for children

Family friendly

  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Tour and ticket assistance

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Handrails in stairways
  • Lift
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk

More

  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Hypo-allergenic bedding
  • Pillow menu

Bathroom

  • Free toiletries
  • Hair dryer
  • Rainfall showerhead
  • Shampoo
  • Shower
  • Soap
  • Toilet paper
  • Toothbrush and toothpaste (on request)
  • Towels provided

Entertainment

  • 32-inch flat-screen TV with cable channels

Food and drink

  • Espresso maker
  • Free bottled water
  • Minibar

More

  • Air conditioning (climate-controlled)
  • Iron/ironing board on request
  • Laptop workspace
  • Laptop-compatible safe
  • Phone
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: 11:30 PM
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before noon

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • A tax is imposed by the city: EUR 4.00 per person, per night, up to 7 nights. This tax does not apply to children under 13 years of age.

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: approximately EUR 15 for adults and EUR 7.50 for children
  • Airport shuttle fee: EUR 60 per room (roundtrip)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Cashless transactions are available
Safety features at this property include a fire extinguisher and a smoke detector
Rossio Plaza Hotel offers transfers from the airport (fees may apply). Please contact the property at the number on the booking confirmation with your arrival details prior to travel. Front desk staff will greet guests on arrival at the property.
Property Registration Number 12152
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

Property is also known as

Rossio Plaza Hotel Hotel
Rossio Plaza Hotel Lisbon
Rossio Plaza Hotel Hotel Lisbon

Rossio Plaza Hotel Reviews

Reviews

9.4

Exceptional

Rating 10 - Excellent. 946 out of 1289 reviews
Rating 8 - Good. 258 out of 1289 reviews
Rating 6 - Okay. 61 out of 1289 reviews
Rating 4 - Poor. 16 out of 1289 reviews
Rating 2 - Terrible. 8 out of 1289 reviews

9.8/10

Cleanliness

9.6/10

Staff & service

8.8/10

Amenities

9.2/10

Property conditions & facilities

9.0/10

Eco-friendliness

Reviews

6/10 Okay

lyndsey

Liked: Cleanliness
Stayed before and it was wonderful (May 24) but this not as good the “new wing” was a little disappointing from the room we stayed in last year. Worn bed sheets with holes in and a view of the internal scaffolding 🙌
Stayed 1 night in May 2025

10/10 Excellent

Donna

Travelled with family
Liked: Staff & service, amenities
Perfect location to see different areas of old Lisbon; comfortable and very quiet rooms. Would stay here again and would send friends to this hotel
Stayed 3 nights in May 2025

10/10 Excellent

Giorgio

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Friendly staff throughout our stay. Very accommodating and helpful. Hotel is centrally located and very convenient walking distance to attractions/major venues. The housekeeping staff was very timely and cleaning was top notch.
Stayed 2 nights in May 2025

10/10 Excellent

HUNG, Marietta

Liked: Cleanliness, amenities, property conditions & facilities
The hotel is located in the middle of the old town right next to the lift and Rossio train station. Great restaurant selections within walking distance. Highly recommended.
Stayed 3 nights in May 2025

10/10 Excellent

Arlene

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff was wonderful. Everyone was friendly, professional and went well above our expectations to help out with our questions, suggestions and my own cell phone issues. Location was great, walkable to many attractions, bars and restaurants. Room was clean and again, staff was so warm and friendly and made us feel welcome to our first visit to Lisbon. Would highly recommend and hope to come back and stay again!
Stayed 1 night in May 2025

10/10 Excellent

Rowen, Vancouver

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Cleanliness, staff service, location
Stayed 1 night in May 2025

10/10 Excellent

Frank

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We will return.
Stayed 2 nights in Apr 2025

8/10 Good

Jose

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in May 2025

6/10 Okay

Arturo

Travelled with partner
Liked: Cleanliness, staff & service, amenities
Centrally located but very cramp quarters. Good bathroom.
Stayed 5 nights in Apr 2025

10/10 Excellent

Darlene

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We were pleased to see that the room looked exactly like the pictures online. We were in the annex section room 207 and had great views of the Rossio Plaza and the street having one window on each side. I especially liked that the windows opened, but when closed had great soundproofing. It was a wonderfully central location with easy access to dining, shopping and sightseeing. We had a comfy queen size bed. The room and bath were small but well appointed and very cozy. Shower was powerful with plenty of hot water and very nice towels. Just note there are no facecloths. Our room was right by the breakfast area. Breakfast was very good. We had paid ahead for it to be included with our 3 night stay. Housekeeping was good. The front desk staff was very welcoming and helpful with information and booking us a tour to Sintra. They spoke English very well. I would not hesitate to recommend this hotel and to stay here again.
Stayed 3 nights in May 2025

10/10 Excellent

Joan

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Excellent Hotel for exploring Lisbon

The Rossio Plaza Hotel is perfectly situated for exploring Lisbon. It was accessible to everything in old town including the metro and buses. The staff was excellent and so helpful no matter what I needed. The room was comfy, the bed very good, although it was a tight fit for one person.
Stayed 3 nights in May 2025

8/10 Good

Diane

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location. Very clean. Professional staff.
Stayed 4 nights in May 2025

10/10 Excellent

stephen, RALEIGH

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Always love staying here great staff always so friendly and very eager to help.only place I stay and all 3 visits were equally excellent.
Stayed 2 nights in Mar 2025

10/10 Excellent

Dale

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Best location to get to all the great spots in that part of Lisbon
Stayed 3 nights in May 2025

10/10 Excellent

Celina

Liked: Cleanliness, staff & service, property conditions & facilities
Our stay was a pleasant one.
Stayed 4 nights in May 2025

10/10 Excellent

Warren

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Recently renovated, clean and great breakfast included! Conveniently located in the city centre. Great restaurant choices! Would highly recommend a stay here!
Stayed 3 nights in May 2025

6/10 Okay

Simon

Liked: Staff & service, property conditions & facilities
Stayed 2 nights in May 2025

10/10 Excellent

Bob

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Lisbon 3 nighter

Very nice and clean hotel. Very convenient to many locations. The gal that checked us in was very nice and helpful
Stayed 3 nights in Apr 2025

10/10 Excellent

Elan

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Friendly staff, very clean, lots of restaurants around the hotel, good location for sightseeing.
Stayed 2 nights in May 2025

10/10 Excellent

Cecily

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff were exceptionally helpful and responsive.
Stayed 4 nights in May 2025

10/10 Excellent

Norine

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very helpful staff!
Stayed 4 nights in May 2025

10/10 Excellent

David Michael, Haines City

Liked: Cleanliness, staff & service, property conditions & facilities
We stayed twice at this hotel, before and after our cruise. We are so glad we chose to do that as we would have been sad if we had chosen another hotel after our cruise. There are many hotels close by to dine at. Also the Santa Justa lift is right around the corner and Rossio Square is just down the road. We loved everything about this hotel. Thank you so much for keeping it so clean and well maintained.
Stayed 1 night in Apr 2025

10/10 Excellent

David, Haines City

Liked: Cleanliness, staff & service, property conditions & facilities
Checkin was fast, we loved Gustavo who was so friendly and hospitable. We loved we could do luggage drop off. Also loved that our suitcases were in our room when we returned later to pick up our room key. The property was clean, updated and quiet. It has a elevator. The breakfast was served in a bright and well maintained dinning room and had a good selection with wonderful cappuccino. The only thing I would complain about is the air freshener they use in the rooms. I didn’t have a issue but my husband is very sensitive to scents. Remember this is Europe so don’t expect large rooms, to us it was no different than the room sizes on a cruise ship. Otherwise everything was perfect and you are within walking distance to many of the attractions. Also Uber is able to drop you right off at the front door of the hotel.
Stayed 1 night in Apr 2025

10/10 Excellent

Sally

Stayed 1 night in Apr 2025

10/10 Excellent

Jeff

Travelled with family, Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Wonderful hotel, beautifully renovated with modern amenities, comfortable bed, super friendly staff. Loved it!
Stayed 1 night in Apr 2025