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Tandem Palacio Alfama Suites

3.0 star property

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Outdoor pool, open 8:00 AM to 7:30 PM, pool loungers
Outdoor pool, open 8:00 AM to 7:30 PM, pool loungers
Reception
Exterior
In-room dining

Reviews

9.2 out of 10
Wonderful

Popular amenities

  • Kitchen
  • Washing machine
  • Dryer
  • Free Wi-Fi
  • Air-conditioning

Explore the area

View in a map
Rua dos Remédios 139, Santa Maria Maior, Lisbon, Lisbon, 1100-453
  • Place, Castle of São Jorge
    ‪8 min walk‬
  • Place, Lisbon Cathedral
    ‪8 min walk‬
  • Place, Rossio Square
    ‪13 min walk‬
  • Airport, Lisbon (LIS-Humberto Delgado)
    ‪9 min drive‬

Room options

View all photos for Suite, 1 Bedroom

Premium bedding, in-room safe, individually furnished, soundproofing

Suite, 1 Bedroom

10.0 out of 10
Exceptional
(1 review)
  • 62 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed and 1 Double Sofa Bed

View all photos for Studio

Premium bedding, in-room safe, individually furnished, soundproofing

Studio

  • 33 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed

View all photos for Duplex

Duplex

Duplex

  • 129 sq m
  • 3 bedrooms
  • Sleeps 8
  • 3 King Beds and 1 Double Sofa Bed

View all photos for Suite, 2 Bedrooms

Suite, 2 Bedrooms

Suite, 2 Bedrooms

  • 86 sq m
  • 2 bedrooms
  • Sleeps 6
  • 1 King Bed, 1 Queen Bed and 1 Double Sofa Bed

View all photos for Basic Apartment, 1 Bedroom (Single Use)

Premium bedding, in-room safe, individually furnished, soundproofing

Basic Apartment, 1 Bedroom (Single Use)

  • 63 sq m
  • 1 bedroom
  • Sleeps 1
  • 1 Queen Bed

View all photos for Suite, 1 Bedroom (With Sofabed)

Premium bedding, in-room safe, individually furnished, soundproofing

Suite, 1 Bedroom (With Sofabed)

  • 69 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 Queen Bed

View all photos for Superior Suite, 1 Bedroom (Single Use)

Premium bedding, in-room safe, individually furnished, soundproofing

Superior Suite, 1 Bedroom (Single Use)

  • Bay view
  • Sleeps 1
  • 1 King Bed OR 1 Queen Bed

View all photos for Superior Suite, 1 Bedroom

Premium bedding, in-room safe, individually furnished, soundproofing

Superior Suite, 1 Bedroom

  • Bay view
  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed

View all photos for Superior Suite, 1 Bedroom (Triple)

Premium bedding, in-room safe, individually furnished, soundproofing

Superior Suite, 1 Bedroom (Triple)

  • Bay view
  • 1 bedroom
  • Sleeps 3
  • 1 Queen Bed

View all photos for Studio (Single Use)

Premium bedding, in-room safe, individually furnished, soundproofing

Studio (Single Use)

  • 33 sq m
  • 1 bedroom
  • Sleeps 1
  • 1 King Bed OR 1 Queen Bed

View all photos for Duplex (3 Adults)

Premium bedding, in-room safe, individually furnished, soundproofing

Duplex (3 Adults)

  • 129 sq m
  • Sleeps 3
  • 1 Queen Bed

View all photos for Duplex (4 Adults)

Premium bedding, in-room safe, individually furnished, soundproofing

Duplex (4 Adults)

  • 126 sq m
  • Sleeps 4
  • 1 Queen Bed

View all photos for Duplex (6 Adults)

Fridge, microwave, oven, stovetop

Duplex (6 Adults)

  • 129 sq m
  • Sleeps 6
  • 1 King Bed OR 1 Queen Bed

View all photos for Duplex (7 Adults)

Premium bedding, in-room safe, individually furnished, soundproofing

Duplex (7 Adults)

  • 129 sq m
  • Sleeps 7
  • 1 King Bed OR 1 Queen Bed

View all photos for Suite, 2 Bedrooms (2 Adults)

Premium bedding, in-room safe, individually furnished, soundproofing

Suite, 2 Bedrooms (2 Adults)

  • 86 sq m
  • Sleeps 2
  • 1 Queen Bed

View all photos for Suite, 2 Bedrooms (3 Adults)

Premium bedding, in-room safe, individually furnished, soundproofing

Suite, 2 Bedrooms (3 Adults)

  • 86 sq m
  • Sleeps 3
  • 1 Queen Bed

View all photos for Suite, 2 Bedrooms (5 Adults)

Premium bedding, in-room safe, individually furnished, soundproofing

Suite, 2 Bedrooms (5 Adults)

  • 83 sq m
  • 1 bedroom
  • Sleeps 5
  • 1 King Bed OR 1 Queen Bed

View all photos for Family Suite, 1 Bedroom

Premium bedding, in-room safe, individually furnished, soundproofing

Family Suite, 1 Bedroom

  • 59 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed

View all photos for Superior Suite, 1 Bedroom (Family)

Premium bedding, in-room safe, individually furnished, soundproofing

Superior Suite, 1 Bedroom (Family)

  • Bay view
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed

View all photos for Duplex (5 Adults)

Premium bedding, in-room safe, individually furnished, soundproofing

Duplex (5 Adults)

  • Bay view
  • 129 sq m
  • Sleeps 5
  • 1 King Bed

View all photos for Suite, 2 Bedrooms (4 Adults)

Premium bedding, in-room safe, individually furnished, soundproofing

Suite, 2 Bedrooms (4 Adults)

  • 86 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed

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About this property

Tandem Palacio Alfama Suites

An outdoor pool, a 24-hour fitness center, and tour/ticket assistance are available at this smoke-free apartment building. WiFi in public areas is free. Additionally, a garden, multilingual staff assistance, and a vending machine are onsite. Each apartment provides a kitchen with a refrigerator, an oven, a stovetop, and a microwave. For a bit of entertainment, a Smart TV comes with cable channels, and guests can also appreciate conveniences like a washer/dryer and a dishwasher. Housekeeping is available on request.
Tandem Palacio Alfama Suites offers 27 air-conditioned accommodations with washers/dryers and espresso makers. Each accommodation is individually furnished. Beds feature premium bedding. Accommodations at this 3-star apartment have kitchens with refrigerators, stovetops, microwaves, and cookware/dishes/utensils. Bathrooms include bathtubs or showers, bidets, and hair dryers.

This Lisbon apartment provides complimentary wireless Internet access. 32-inch Smart televisions come with cable channels. Additionally, rooms include safes and complimentary bottled water. Change of towels and change of bedsheets can be requested. Housekeeping is provided on request.

Recreational amenities at the apartment include an outdoor pool and a 24-hour fitness center.
Our customers tell us they can't get enough of the helpful staff at Tandem Palacio Alfama Suites. During your stay, you're just a quick walk from Fado Museum. Features include free WiFi in public areas, plus an outdoor pool and a 24-hour gym. Built in 2019, this comfortable apartment building has 27 apartments on 4 floors. Enjoy your stay with amenities like free WiFi and a kitchen in each apartment.
  • Each apartment offers a kitchen, a washer/dryer, and a Smart TV
  • Free WiFi
  • Take a swim in the outdoor pool
  • Amenities include locker space, a multilingual staff, and an elevator
  • Onsite recreation includes a 24-hour gym
  • Guests have great things to say about the helpful staff and the location
  • 13 minutes by foot from Castle of São Jorge and a 3-minute drive from Rossio Square
Tandem Palacio Alfama Suites offers its guests an outdoor pool and a 24-hour fitness center. WiFi is free in public spaces. A vending machine, multilingual staff, and tour/ticket assistance are also featured at Tandem Palacio Alfama Suites.

This 3-star Lisbon apartment is smoke free.

Property amenities

Pool/Spa

  • Outdoor pool
  • Pool loungers

Internet

  • Available in the apartment: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • No on-site parking available

Kitchen

  • Cookware, dishware, and utensils
  • Dishwasher
  • Espresso maker
  • Freezer
  • Hob
  • Microwave
  • Oven
  • Refrigerator
  • Toaster
  • Water dispenser

Bedrooms

  • Premium bedding

Bathroom

  • Bathtub or shower
  • Bidet
  • Hair dryer
  • Towels provided

Entertainment

  • 32-inch Smart TV with cable channels

Outdoor areas

  • Garden

Laundry

  • Washer/dryer

Comfort

  • Air conditioning
  • Heating

Pets

  • No pets allowed

Suitability/Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Hardwood flooring in room
  • In-room accessibility
  • Lift
  • Wheelchair accessible (may have limitations)
  • Smoke-free property

Services and conveniences

  • Change of bedsheets (on request)
  • Change of towels on request
  • Free bottled water
  • Housekeeping on request
  • Iron/ironing board
  • Limited-hour front desk
  • Lockers
  • Multilingual staff
  • Safe
  • Tour and ticket assistance
  • Vending machine

Location highlights

  • In a historical district
  • In the city centre

Things to do

  • 24-hour gym

Safety features

  • Carbon monoxide detector not reported (host has not indicated whether there is a carbon monoxide detector on the property; consider bringing a portable detector)
  • Smoke detector (host has indicated there is a smoke detector on the property)
  • First aid kit
  • Window guards

General

  • 1 building
  • 27 units
  • 4 floors
  • At least 10% of profits reinvested in community and sustainability
  • At least 80% lighting from LEDs
  • At least 80% of food locally-sourced
  • Bed sheets changed on request
  • Biodegradable coffee stirrers available
  • Biodegradable drinking straws available
  • Built in 2019
  • Bulk dispensers for toiletries
  • Cleaning products are eco-friendly
  • Comprehensive food waste policy
  • Comprehensive recycling policy
  • Double-glazed windows
  • Eco-friendly toiletries
  • Energy-saving switches in guestrooms
  • Garden
  • Housekeeping (on request)
  • Individual furnishings
  • Local artist showcase
  • Local culture and ecosystem education
  • Locally-owned and organised tours and activities
  • No plastic coffee stirrers
  • No plastic drinking straws
  • No plastic soft drink bottles
  • No plastic water bottles
  • Reusable coffee/tea filters
  • Reusable cups
  • Reusable tableware
  • Soundproofing
  • Towels (changed on request)
  • Traditional architecture
  • Vegan dining options
  • Vegetarian breakfast available
  • Vegetarian dining options
  • Water dispenser usage encouraged
  • Water-efficient showers

Policies

Check-in

Check-in start time: 4:00 PM; Check-in end time: anytime
Minimum check-in age: 18

Check-out

Check-out before noon

Special check-in instructions

The front desk is open daily from 10:00 AM - 6:30 PM
Guests will receive an email within 72 hours before arrival with check-in instructions; front desk staffed during limited hours
To make arrangements for check-in please contact the property at least 48 hours before arrival using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools

Access methods

Front desk (limited hours)

Pets

  • No pets allowed

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Cribs (infant beds) are not available.

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • A tax is imposed by the city: EUR 4.00 per person, per night, up to 7 nights. This tax does not apply to children under 13 years of age.

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Housekeeping is available for an additional fee and varies based on unit size

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and debit cards; cash is not accepted
Noise-free guestrooms cannot be guaranteed
Host has not indicated whether there is a carbon monoxide detector on the property; consider bringing a portable detector with you on the trip
Host has indicated there is a smoke detector on the property
Safety features at this property include a first aid kit and window guards
This property is professionally cleaned
The front desk at this property is open daily from 10:00 AM - 6:30 PM.
To arrange for check-in, guests must contact the property at least 48 hours prior to arrival using the information on the booking confirmation. Guests will receive an email 72 hours before arrival with check-in information. Front desk staff will greet guests on arrival at the property.
Property Registration Number REGISTONUMERO8507
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • Pool access available from 8:00 AM to 7:30 PM.
  • Registered guests are the only ones allowed to be in guestrooms.

Property is also known as

Tandem Palacio Alfama
Tandem Palacio Alfama Suites Lisbon
Tandem Palacio Alfama Suites Apartment
Tandem Palacio Alfama Suites Apartment Lisbon

Tandem Palacio Alfama Suites Reviews

Reviews

9.2

Wonderful

Rating 10 - Excellent. 180 out of 240 reviews
Rating 8 - Good. 38 out of 240 reviews
Rating 6 - Okay. 8 out of 240 reviews
Rating 4 - Poor. 3 out of 240 reviews
Rating 2 - Terrible. 11 out of 240 reviews

9.4/10

Cleanliness

9.6/10

Staff & service

9.2/10

Amenities

9.4/10

Property conditions & facilities

Reviews

10/10 Excellent

Angelina

Travelled with family
Liked: Cleanliness, amenities
The apartment we rented was spacious, clean, quiet, and close to tourist attractions
Stayed 4 nights in Nov 2025

10/10 Excellent

Melanie

Stayed 2 nights in Dec 2025

10/10 Excellent

Mahdi

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Awesome
Stayed 1 night in Nov 2025

10/10 Excellent

Michael

Liked: Cleanliness, room comfort
These are apartments. Real apartments with clothese washer, dish washer, fully equipped kitchens. Very clean. Close to cruise ship (walk).
Stayed 1 night in Nov 2025

10/10 Excellent

Robert

Travelled with family, Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Awesome hillside apartments. Fabulous views of Alfama. Friendly staff. Quirky building set-up with hallways and elevators and stairs due to hillside location. Not for mobility challenged guests.
Stayed 1 night in Nov 2025

10/10 Excellent

Brian

Liked: Cleanliness, amenities, property conditions & facilities
The room was perfect in every way. The gentleman on the reception desk was most helpful. The location was central to everything.
Stayed 1 night in Nov 2025

10/10 Excellent

Carrie

Liked: Cleanliness, amenities
really surreal place! an old building, kind of a maze and hard to find the room, felt like staying in a secret penthouse. our room had views of the pool and Pantheon! wow. and the harbor to the other side. great walking location to Fado spots. very very cool spot. a last minute booking as we missed our flight, but would stay here again! the staff was super friendly.
Stayed 1 night in Sep 2025

10/10 Excellent

Stephanie

Stayed 3 nights in Oct 2025

8/10 Good

Gina L

Stayed 1 night in Oct 2025

8/10 Good

Verified traveller

Travelled with group
Liked: Cleanliness, room comfort
The state was excellent. My only complaint about the hotel is that in the listing it doesn’t tell you you can’t use an Uber to get there because it’s a private street. You must take a taxi or you get dropped off a block away with no information about how to get where you going and how to get your luggage there along with you. That was the start of my stay and very daunting since I don’t speak the language.
Stayed 3 nights in Sep 2025

6/10 Okay

José David Gámez

Travelled with family
Liked: Cleanliness, room comfort

Did not live up to expectations

Apartment ample space , location it’s central but in front of the property it’s a city trash collection point with multiple large trash can there , which it’s not appealing But no easy to communicate Front desk service short period of time Lunch break for them 1 1/2 hour at noon If you need to communicate only way it’s calling but many tourist cell service from a different country , it should be better what’s up .
Stayed 2 nights in Jul 2025

10/10 Excellent

Scott, Tracy

Liked: Cleanliness, property conditions & facilities
Stayed 1 night in May 2025

10/10 Excellent

ANTHONY

Liked: Cleanliness, room comfort
Stayed 5 nights in May 2025

10/10 Excellent

Naomi

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Our apartment was absolutely amazing and as stunning as the pictures. Perfect with our three year old who called it our 'home-tel,' Our flights were delayed on the way out, I was able to call through to reception who provided us with access to the property after reception hours with really clear instructions. We just loved it so much, will definitely be back.
Stayed 5 nights in Apr 2025

2/10 Terrible

Amisha

Disliked: Cleanliness, amenities, property conditions & facilities
Terrible. Don’t be duped by the pictures.
Stayed 1 night in Apr 2025

10/10 Excellent

Gail B

Liked: Cleanliness, room comfort

Repeat visitor at this wonderful property

This is our second time staying at Tandem Palacio Alfama Suites. The aparments are quite large, very light and bright. The bed is really comfortable and the amenities are great. We look forward to our next visit!
Stayed 2 nights in Mar 2025

10/10 Excellent

Ali

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Excellent reception staff!
Stayed 3 nights in Mar 2025

2/10 Terrible

Jorge

Disliked: Cleanliness
Stayed 4 nights in Mar 2025

10/10 Excellent

Verified traveller

Travelled with group
Liked: Cleanliness, room comfort
Nice apartments in the heart of Alfama can make it a bit of fun for the drop off and pick up rides. Location served us well and units were clean and comfortable. Walk anywhere and enjoy Lisbon.
Stayed 2 nights in Mar 2025

8/10 Good

Clayton

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Property was nice. The apartments were a good size. We spoke to the staff and there was no coffee in the rooms and there was none on site for anyone. Food was left over from previous people staying in the cabinets and unfortunately the heating in the room and the gym was not functional and showing error codes. Maybe wrong time to be there?
Stayed 1 night in Mar 2025

10/10 Excellent

Ann

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Amazing apartment. We will be back!
Stayed 1 night in Feb 2025

10/10 Excellent

Steven

Liked: Cleanliness, room comfort
Great property in a great location, had a very comfortable stay and would definitely stay here again when visiting Lisbon.
Stayed 4 nights in Mar 2025

10/10 Excellent

Elizabeth

Travelled with family
Liked: Cleanliness, room comfort

Amazing room in the perfect location

The room was perfect for our family of 4. The kids shared a comfortable pull-out in the living room while the full kitchen helped ensure they were never hungry between each stop of our adventure. Having access to the laundry made it even better. Perhaps what was most spectacular was the stunning roof deck - if only we'd stayed in late spring or summer so it was warm enough to enjoy the pool!
Stayed 3 nights in Feb 2025

2/10 Terrible

leah

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Disappointing Stay with Unexpected Charges – I recently stayed at Tandem Hotel in Lisbon, and my experience was highly disappointing due to misleading charges and poor customer service. I booked and paid in advance through Expedia, assuming that was the full cost of my stay. However, upon arrival, the front desk agent informed me that I owed additional taxes, which I expected. But then he claimed that Expedia had not charged me for the room at all and insisted I pay them directly. Caught off guard, but pleased it was less then Expedia quoted I provided my card. Later, I discovered I had been charged twice—once by Expedia and again by Tandem . This was never disclosed upfront, and had I known, I would have never stayed there. Upon returning to the U.S., I realized there was no way to dispute the charge directly with the hotel, making this even more frustrating. Key Issues:    •   Misleading pricing – Expedia listed one amount,
Stayed 1 night in Feb 2025

10/10 Excellent

Bi Tang

Liked: Cleanliness, room comfort
Nice place and quiet, staff was very friendly and helpful
Stayed 2 nights in Jan 2025