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The Ivens, Autograph Collection

5.0 star property

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Photo gallery for The Ivens, Autograph Collection

Lobby
Premium Room, 1 King Bed
Exterior
Signature Suite, 1 King Bed, Balcony
Serves lunch and dinner

Reviews

9.6 out of 10
Exceptional

Popular amenities

  • Parking included
  • Free Wi-Fi
  • Restaurant
  • Air-conditioning
  • Gym
  • Breakfast available

Explore the area

View in a map
Rua Capelo 5, Lisbon, 1200-224
  • Place, Commerce Square
    ‪3 min walk‬
  • Place, Rossio Square
    ‪5 min walk‬
  • Place, Santa Justa Elevator
    ‪5 min walk‬
  • Airport, Lisbon (LIS-Humberto Delgado)
    ‪10 min drive‬

Room options

View all photos for Room, 1 King Bed, Balcony

Room, 1 King Bed, Balcony

Room, 1 King Bed, Balcony

10.0 out of 10
Exceptional
(2 reviews)
  • 22 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Superior Room, 1 King Bed

Superior Room, 1 King Bed

Superior Room, 1 King Bed

  • 39 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Premium Room, 1 King Bed

Premium Room, 1 King Bed

Premium Room, 1 King Bed

  • City view
  • 30 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Room, 1 King Bed

Room, 1 King Bed

Room, 1 King Bed

9.6 out of 10
Exceptional
(13 reviews)
  • 22 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Suite, 1 King Bed

Suite, 1 King Bed

Suite, 1 King Bed

10.0 out of 10
Exceptional
(1 review)
  • City view
  • 53 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Room, 2 Single Beds

In-room safe, blackout curtains, soundproofing, free cots/infant beds

Room, 2 Single Beds

10.0 out of 10
Exceptional
(3 reviews)
  • 22 sq m
  • Sleeps 2
  • 2 Single Beds

View all photos for Signature Suite, 1 King Bed, Balcony

Signature Suite, 1 King Bed, Balcony

Signature Suite, 1 King Bed, Balcony

  • 50 sq m
  • Sleeps 3
  • 1 King Bed

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About this property

The Ivens, Autograph Collection

Luxury hotel with 2 restaurants, 6-minute walk to Rossio Square
Along with 2 restaurants, this smoke-free hotel has a fitness center and a bar/lounge. Valet parking is free. Other amenities include self parking, 24-hour room service, and free use of bicycles. Housekeeping is available on request.
The Ivens, Autograph Collection offers 87 air-conditioned accommodations with laptop-compatible safes and slippers. Flat-screen televisions are featured in guestrooms.

Bathrooms include bathtubs or showers and hair dryers. This Lisbon hotel provides complimentary wireless Internet access. A nightly turndown service is provided and housekeeping is offered daily. Amenities available on request include change of bedsheets. Housekeeping is provided on request.

Recreational amenities at the hotel include a fitness center and complimentary bicycles.
Our customers tell us they can't get enough of the helpful staff at The Ivens, Autograph Collection. During your stay, you're just a quick walk from Rossio Square. Enjoy features like free valet parking, plus 2 restaurants and a gym.
  • Free WiFi
  • Free valet parking
  • Enjoy Italian cuisine while dining at Barra
  • Cooked-to-order breakfast served daily for a fee
  • Self parking and extended parking available for a fee
  • Services include dry cleaning/laundry, a concierge, and tour or ticket assistance
  • Onsite recreation includes a gym and complimentary bicycles
  • Just a 5-minute walk from Santa Justa Elevator and 6 minutes by foot from Rossio Square
The Ivens, Autograph Collection offers its guests a fitness center and complimentary bicycles. There are 2 restaurants on site. You can enjoy a drink at the bar/lounge.

Multilingual staff, tour/ticket assistance, and a garden are also featured at the luxury The Ivens, Autograph Collection. Limited parking is available for a fee and is offered on a first-come, first-served basis.

This 5-star Lisbon hotel is smoke free.

For a fee, guests can enjoy cooked-to-order breakfast daily from 6:30 AM to 10:30 AM.
Barra - This bar specializes in Italian cuisine and serves lunch, dinner, and light fare. Reservations are required.
Rocco - This restaurant serves breakfast, lunch, and dinner. Reservations are required. Open daily.
24-hour room service is available.

Awards and affiliations

The Ivens, Autograph Collection is listed in the 2022 Condé Nast Traveler Hot List.

Property amenities

Internet

  • Available in all rooms: Free WiFi

Parking and transport

  • Electric car charging station on site
  • Height restrictions apply for on-site parking
  • Free valet parking on site
  • Covered parking on site (EUR 25 per day)
  • Covered extended parking on site (EUR 25 per day)
  • Limited on-site valet and self parking
  • Wheelchair-accessible parking available

Food and drink

  • Daily cooked-to-order breakfast available 6:30 AM to 10:30 AM for a fee: EUR 30 for adults and EUR 15 for children
  • 2 restaurants
  • A bar/lounge

Restaurants on site

  • Barra
  • Rocco

Things to do

  • Free bicycle rentals
  • Gym

Family friendly

  • In-room cot
  • Laundry facilities
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Guidebooks
  • Laundry facilities
  • Luggage storage
  • Water dispenser

Guest services

  • Change of bedsheets (on request)
  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Tour and ticket assistance
  • Turndown service

Outdoors

  • Garden

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Grab bar near toilet
  • Lift
  • Transfer shower
  • Wheelchair-accessible gym
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible registration desk

More

  • At least 80% lighting from LEDs
  • Biodegradable coffee stirrers available
  • Comprehensive recycling policy
  • Double-glazed windows
  • No plastic coffee stirrers
  • Smoke-free property
  • Vegan dining options
  • Vegetarian breakfast available
  • Vegetarian dining options

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Free cot

Bathroom

  • Bathtub or shower
  • Hair dryer
  • Private bathroom
  • Slippers
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • Flat-screen TV

Food and drink

  • 24-hour room service

More

  • 4G smartphone data speed
  • Air conditioning
  • Electrical adapters
  • Energy-saving switches in guestrooms
  • Heating
  • Laptop-compatible safe
  • LED lighting
  • Limited smartphone data usage
  • Mobile key entry
  • Phone
  • Recycling
  • Smartphone
  • Soundproofed rooms
  • Water-efficient showers

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: midnight
Contactless check-in available
Minimum check-in age: 18

Check-out

Check-out before noon
Contactless check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Free cribs (infant beds)!

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • A tax is imposed by the city: EUR 4.00 per person, per night, up to 7 nights. This tax does not apply to children under 13 years of age.

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for cooked-to-order breakfast: approximately EUR 30 for adults and EUR 15 for children
  • Covered self parking fee: EUR 25 per day
  • Covered extended parking fee: EUR 25 per day

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Cashless transactions are available
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott)
Front desk staff will greet guests on arrival at the property.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

Property is also known as

The Ivens
THE Ivens Hotel
The Ivens, Autograph Collection Hotel
The Ivens, Autograph Collection Lisbon
The Ivens, Autograph Collection Hotel Lisbon

The Ivens, Autograph Collection Reviews

Reviews

9.6

Exceptional

Rating 10 - Excellent. 77 out of 88 reviews
Rating 8 - Good. 5 out of 88 reviews
Rating 6 - Okay. 1 out of 88 reviews
Rating 4 - Poor. 3 out of 88 reviews
Rating 2 - Terrible. 2 out of 88 reviews

10/10

Cleanliness

9.6/10

Staff & service

9.2/10

Amenities

9.8/10

Property conditions & facilities

Reviews

10/10 Excellent

Kaled, Miami

Stayed 3 nights in Oct 2025

10/10 Excellent

Diane

Liked: Cleanliness, staff & service, amenities
Beautiful hotel, excellent restaurant, amazing staff, great location.
Stayed 5 nights in Oct 2025

10/10 Excellent

Jill

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
It was a lovely hotel, clean and the staff were very helpful and friendly. I would recommend it
Stayed 3 nights in Oct 2025

10/10 Excellent

imad

Liked: Cleanliness, property conditions & facilities, room comfort
Service at restaurant and breakfast is so slow. I had to call manager ir i was ready to walk out
Stayed 2 nights in Oct 2025

10/10 Excellent

Kristin

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
This hotel was fantastic. The staff was so helpful and there were so many personal touches throughout our stay. The rooms are very nice and it is conveniently located.
Stayed 3 nights in Oct 2025

10/10 Excellent

Kate

Liked: Cleanliness, staff & service, property conditions & facilities
Gorgeous room, great bar and restaurant, very attentive staff. We would definitely stay here again!
Stayed 3 nights in Sep 2025

10/10 Excellent

Monica

Liked: Cleanliness, staff & service, property conditions & facilities
Absolutely stunning hotel! Great staff , attentive! Highly recommend!
Stayed 3 nights in Aug 2025

10/10 Excellent

Samir, Miami

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent hotel with extremely friendly staff. The Rocco restaurant is nnot to be missed.
Stayed 2 nights in Aug 2025

2/10 Terrible

Jeff

Stayed 3 nights in Aug 2025

10/10 Excellent

Maria

Travelled with group
Liked: Cleanliness, amenities, property conditions & facilities
If there was an option for 10 stars I would have chosen that! We stayed at the hotel for 4 nights and had the absolute best time! We arrived, room was ready given it was lunch time we decided to have a bite in the restaurant! OMG gorgeous! The food was served in a beautiful light filled room with gorgeous design and delicious food. They make a tiramisu in front of you! Needless to say we ate there several times! The rooms are so stylish, bathrooms fantastic, it's luxury and luxurious! One night we had a few drinks at the bar, it's incredible. The doors are closed in the lobby and you can't imagine this incredible space is beyond and you can't hear a thing! My favourite place to stay in Lisbon, you have my heart!
Stayed 3 nights in May 2025

10/10 Excellent

Ricardo, Fort Lauderdale

Liked: Cleanliness, amenities, property conditions & facilities
Great staff, wonderful place
Rocco bar
Rocco bar
Stayed 2 nights in Jun 2025

10/10 Excellent

ricardo

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Apr 2025

10/10 Excellent

ricardo

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent top of the line
Stayed 1 night in Apr 2025

8/10 Good

Nick

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Generally excellent. The check in is on the first floor which is a bit odd and slightly inconvenient. The parking is valet and they didn’t charge me. The lobby could do with a bar and somewhere to buy coffee. The room and bed were excellent. Concierge was very helpful but one of the restaurants she recommended was only average, the other brilliant.
Stayed 2 nights in Mar 2025

10/10 Excellent

Mohamad, Aldie

Travelled with family, Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent property, very nice staff ! Beautiful restaurant and great location. My new spot every time I visit Lisbon.
Stayed 2 nights in Mar 2025

10/10 Excellent

Abhishek

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Feb 2025

10/10 Excellent

Tracy

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities
Exquisite hotel in a beautiful part of Lisbon. Easy access by car and very walkable to many sites. Staff was friendly and attentive. Room was luxurious and comfortable. Restaurant and bar get crowded at night so make a reservation if you want to eat dinner. Always was able to get a seat for a quick coffee or a drink though. Highly recommend.
Stayed 4 nights in Feb 2025

10/10 Excellent

Ronan

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 7 nights in Jan 2025

10/10 Excellent

Richard

Stayed 1 night in Dec 2024

10/10 Excellent

John

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff was remarkable. And our friend, the chimp, was so welcoming.
Stayed 4 nights in Dec 2024

10/10 Excellent

Michael, Gatlinburg

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Common areas were top notch designs. Rocco bar/restaurant was incredible. I have been a loyal fan of the Autograph Collection and The Iven deserves this branding - Highly recommend.
Stayed 3 nights in Dec 2024

6/10 Okay

Gina, Boulder

Travelled with partner
Liked: Cleanliness, amenities
I am torn on this review. The Chiado area of Lisbon that the Iven's is in is extraordinary, but the hotel itself falls short in many categories. The staff is either hot or cold. The rooms were VERY small, even for European standards. The bathrooms were unacceptable for the $800 per night price tag. Housekeeping was wonderful, the free mini bar amenities were gracious, and the breakfast was delightful.
Stayed 4 nights in Oct 2024

10/10 Excellent

Megan

Liked: Cleanliness, staff & service, property conditions & facilities
The Iven's boutique hotel in Lisbon is amazing! I would give it 10 stars if I could. I stayed there for 6 nights during a trip to Portugal. The staff was so friendly and accommodating. The ambiance was amazing & the rooms are super comfortable. Rocco bar is super cool and delicious food and drinks. It was the perfect location to walk to lots of restaurants, pink street, the water, etc.
Stayed 1 night in Aug 2024

10/10 Excellent

Megan

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The Iven's boutique hotel in Lisbon is amazing! I would give it 10 stars if I could. I stayed there for 6 nights during a trip to Portugal. The staff was so friendly and accommodating. The ambiance was amazing & the rooms are super comfortable. Rocco bar is super cool and delicious food and drinks. It was the perfect location to walk to lots of restaurants, pink street, the water, etc.
Stayed 2 nights in Aug 2024

10/10 Excellent

Alexandra

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
The location is excellent. The rooms are modern and clean. Overall staff service isn’t as expected on a five star hotel.
Stayed 4 nights in May 2024