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Torel Palace Lisbon

5.0 star property
VIP Access

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Photo gallery for Torel Palace Lisbon

Bar (on property)
Restaurant
Building design
Outdoor pool, pool loungers
Suite Imperial, vista Cidade

Reviews

9.6 out of 10
Exceptional

Popular amenities

  • Pet-friendly
  • Air-conditioning
  • Parking available

Explore the area

View in a map
Rua Câmara Pestana, 45, Lisbon, 1150-082
  • Place, Avenida da Liberdade
    ‪3 min walk‬
  • Place, Rossio Square
    ‪5 min walk‬
  • Place, Santa Justa Elevator
    ‪8 min walk‬
  • Airport, Lisbon (LIS-Humberto Delgado)
    ‪12 min drive‬
VIP Access
Curated for quality and service, VIP Access stays consistently receive our highest guest ratings.
  • Expect exceptional service
  • Extra savings and perks for BONUS+ members
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Room options

View all photos for Classic Double Room

Classic Double Room

Classic Double Room

9.4 out of 10
Exceptional
(3 reviews)
  • 20 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed

View all photos for Double Room (Master)

Double Room (Master)

Double Room (Master)

9.4 out of 10
Exceptional
(6 reviews)
  • 35 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 Queen Bed

View all photos for Villa, 1 Bedroom, Jetted Tub

Villa, 1 Bedroom, Jetted Tub | Terrace/patio

Villa, 1 Bedroom, Jetted Tub

  • City view
  • 48 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 Queen Bed and 1 Single Sofa Bed

View all photos for Royal Double Room, City View

A bedroom with a bed, bench, lamp, and a potted plant.

Royal Double Room, City View

9.6 out of 10
Exceptional
(4 reviews)
  • City view
  • 35 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 Queen Bed

View all photos for Master with View

Master with View

Master with View

10.0 out of 10
Exceptional
(2 reviews)
  • City view
  • 28 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed OR 2 Single Beds

View all photos for Deluxe Apartment, 2 Bedrooms, City View

Deluxe Apartment, 2 Bedrooms, City View

Deluxe Apartment, 2 Bedrooms, City View

10.0 out of 10
Exceptional
(1 review)
  • City view
  • 95 sq m
  • 2 bedrooms
  • Sleeps 4
  • 1 Queen Bed and 2 Single Beds

View all photos for Penthouse, 2 Bedrooms, Balcony, City View

A modern bedroom with a skylight, a bed, a bedside table, and a walk-in shower.

Penthouse, 2 Bedrooms, Balcony, City View

10.0 out of 10
Exceptional
(1 review)
  • City view
  • 130 sq m
  • 2 bedrooms
  • Sleeps 4
  • 2 Queen Beds

View all photos for Standard Apartment, 1 Bedroom

A bedroom with a bed, a geometric-patterned rug, a chandelier, and a window with a view.

Standard Apartment, 1 Bedroom

  • City view
  • 50 sq m
  • 1 bedroom
  • Sleeps 3
  • 2 Single Beds

View all photos for Apartment, 1 Bedroom, Balcony, City View

A bedroom with a bed, a headboard, a bedside lamp, and a view through an open door.

Apartment, 1 Bedroom, Balcony, City View

  • City view
  • 55 sq m
  • 1 bedroom
  • Sleeps 2
  • 2 Single Beds

View all photos for Apartment, 2 Bedrooms, Jetted Tub

Apartment, 2 Bedrooms, Jetted Tub

Apartment, 2 Bedrooms, Jetted Tub

  • 155 sq m
  • 2 bedrooms
  • Sleeps 4
  • 2 Queen Beds

View all photos for Suite Imperial, vista Cidade

Suite Imperial, vista Cidade

Suite Imperial, vista Cidade

  • City view
  • 80 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed

View all photos for Royal Suite, City View

Royal Suite, City View

Royal Suite, City View

  • City view
  • 50 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed

View all photos for Royal Suite

Royal Suite

Royal Suite

10.0 out of 10
Exceptional
(1 review)
  • City view
  • 45 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 Queen Bed

View all photos for Royal Double Room, Jetted Tub, City View

A hotel room with a large bed, a chair, a bench, a nightstand, and a lamp.

Royal Double Room, Jetted Tub, City View

  • City view
  • 34 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed

View all photos for 4 Bedroom Apartment

A bedroom with a bed, a nightstand, a window, and a door.

4 Bedroom Apartment

  • City view
  • 150 sq m
  • 4 bedrooms
  • Sleeps 8
  • 4 Single Beds and 2 Double Beds

View all photos for Premier Double or Twin Room

A hotel room with a large bed, two armchairs, a small table, and a view of greenery outside.

Premier Double or Twin Room

  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed OR 2 Single Beds

View all photos for Master

A bedroom with a large bed, a bench, a desk, and a decorative wall piece.

Master

  • Sleeps 3
  • Free Wi-Fi

View all photos for Master With View

A bedroom with a bed, a TV, a desk, and a chair.

Master With View

  • Sleeps 2
  • Free Wi-Fi

View all photos for Royal With View

A bedroom with a bed, a bench, a desk, and a window.

Royal With View

  • Sleeps 3
  • Free Wi-Fi

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About this property

Torel Palace Lisbon

2 restaurants, an outdoor pool, and a bar/lounge are available at this smoke-free hotel. Additionally, a poolside bar, a snack bar/deli, and a steam room are onsite. Change of towels is available on request.
Torel Palace Lisbon offers 39 air-conditioned accommodations with minibars and espresso makers. Each accommodation is individually furnished and decorated. Memory foam beds feature Egyptian cotton sheets and premium bedding. A pillow menu is available. 24-inch LCD televisions come with cable channels and pay movies.

Bathrooms include bathrobes, slippers, complimentary toiletries, and hair dryers. Business-friendly amenities include safes and phones. In-room massages, hypo-allergenic bedding, and change of towels can be requested. Housekeeping is provided daily.

Recreational amenities at the hotel include an outdoor pool and a steam room.
Our customers tell us they can't get enough of the helpful staff at Torel Palace Lisbon. During your stay, you're just a quick walk from Avenida da Liberdade. Features include 2 restaurants, an outdoor pool, and a poolside bar.
  • The 2 restaurants, poolside bar, and bar/lounge offer choices for drinking and dining
  • Buffet breakfast served daily for a fee
  • Valet parking available for a fee
  • Take a swim in the outdoor pool
  • Services include babysitting, dry cleaning/laundry, and a concierge
  • Onsite recreation includes a steam room
  • Guests have great things to say about the helpful staff and the overall condition of the property
  • Within a 10-minute walk of Avenida da Liberdade and Rossio Square
  • Airport shuttle service available for a fee
  • Pets welcome for a fee
Torel Palace Lisbon offers its guests an outdoor pool and a steam room. There are 2 restaurants on site, along with a snack bar/deli. You can enjoy a drink at one of the bars, which include a poolside bar and a bar/lounge.

A terrace, multilingual staff, and tour/ticket assistance are also featured at the luxury Torel Palace Lisbon. An airport shuttle (available 24 hours) is available for a fee. Limited parking is available for a fee and is offered on a first-come, first-served basis.

This 5-star Lisbon hotel is smoke free.

For a fee, guests can enjoy buffet breakfast daily from 8 AM to 11 AM.
Black Pavilion - Onsite restaurant. Guests can enjoy drinks at the bar.
2Monkeys- 1 MICHELIN * - Onsite fine-dining restaurant. Reservations are required. Open select days.
24-hour room service is available.

Property amenities

Internet

  • Available in all rooms: Internet access

Parking and transport

  • Height restrictions apply for on-site parking
  • Free offsite parking within 1 metre; reservations required
  • Offsite parking; reservations required
  • Street parking available
  • 24-hour return airport shuttle on request for a surcharge
  • Onsite parking available only on request
  • Secured, covered valet parking on site (EUR 30 per night)
  • Limited number of on-site valet parking spaces per unit
  • Onsite parking options include a garage

Food and drink

  • Daily buffet breakfast available 8 AM to 11 AM for a fee: EUR 25 for adults and EUR 12.50 for children
  • 2 restaurants
  • A bar/lounge
  • A poolside bar
  • Coffee and tea in common areas
  • Snack bar/deli

Restaurants on site

  • 2Monkeys- 1 MICHELIN *
  • Black Pavilion

Things to do

  • Outdoor pool
  • Steam room

Family friendly

  • In-room babysitting
  • Laundry facilities
  • Outdoor pool
  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Water dispenser

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Tour and ticket assistance

Business services

  • Computer station
  • Coworking space

Outdoors

  • Garden
  • Outdoor furniture
  • Pool loungers
  • Terrace

Spa

  • In-room massages

Accessibility

  • Lift

More

  • 2 floors
  • 4 buildings
  • Built in 1902
  • Double-glazed windows
  • Eco-friendly cleaning products used
  • Humane treatment of captive wild animals
  • Local artist showcase
  • Locally-owned and organised tours and activities
  • No plastic coffee stirrers
  • No plastic drinking straws
  • No plastic soft drink bottles
  • No plastic water bottles
  • Non-plastic coffee stirrers available
  • Non-plastic drinking straws available
  • Reusable cups
  • Reusable tableware
  • Smoking not allowed
  • Some LED lighting used
  • Water dispenser usage encouraged

Room amenities

Bedroom

  • Egyptian cotton sheets
  • Hypo-allergenic bedding
  • Memory foam mattress
  • Pillow menu

Bathroom

  • Dressing gowns
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Slippers
  • Soap
  • Toilet paper
  • Toothbrush and toothpaste (on request)
  • Towels provided

Entertainment

  • 24-inch LCD TV with cable channels
  • Pay films

Food and drink

  • 24-hour room service
  • Espresso maker
  • Free bottled water
  • Minibar

More

  • Air conditioning
  • Bulk dispensers for toiletries
  • Cleaning products are eco-friendly
  • Eco-friendly toiletries
  • Heating
  • Individual decor
  • Individual furnishings
  • Phone
  • Safe
  • Soundproofed rooms
  • Water-efficient showers
  • Water-efficient toilets

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: 11:30 AM
Minimum check-in age: 18

Check-out

Check-out before noon

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • Pets: EUR 65 per pet, per night
  • Weight limit: 22 lbs per pet
  • Service animals are exempt from fees

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available for EUR 75.0 per night.

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • A tax is imposed by the city: EUR 4.00 per person, per night, up to 7 nights. This tax does not apply to children under 13 years of age.

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: approximately EUR 25 for adults and EUR 12.5 for children
  • Airport shuttle fee: EUR 45 per vehicle (one-way, maximum occupancy 2)
  • Covered valet parking fee: EUR 30.00 per night
  • Pet fee: EUR 65 per pet, per night
  • Service animals are exempt from fees
  • Rollaway bed fee: EUR 75.0 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
Guests must contact this property in advance to reserve onsite parking
This property accepts credit cards, debit cards, and cash
Cashless transactions are available
Parties and events are allowed on site
Long-term renters welcome
Safety features at this property include a fire extinguisher, a smoke detector, a security system, and a first aid kit
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Torel Palace Lisbon offers transfers from the airport (fees may apply). Please contact the property at the number on the booking confirmation with your arrival details prior to travel. Front desk staff will greet guests on arrival at the property.
Property Registration Number 12268
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • This hotel caters to LGBTQ+ guests.
  • Registered guests are the only ones allowed to be in guestrooms.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Torel
Torel Palace
Torel Palace Hotel
Torel Palace Hotel Lisbon
Torel Palace Lisbon
Torel Palace Hotel
Torel Palace Lisbon
Torel Palace Hotel Lisbon
Torel Palace
Torel Palace Lisbon Hotel
Torel Palace Lisbon Lisbon
Torel Palace Lisbon Hotel Lisbon

Torel Palace Lisbon Reviews

Reviews

9.6

Exceptional

Rating 10 - Excellent. 427 out of 529 reviews
Rating 8 - Good. 73 out of 529 reviews
Rating 6 - Okay. 17 out of 529 reviews
Rating 4 - Poor. 7 out of 529 reviews
Rating 2 - Terrible. 5 out of 529 reviews

9.6/10

Cleanliness

9.6/10

Staff & service

9.4/10

Amenities

9.4/10

Property conditions & facilities

Reviews

Verified

10/10 Excellent

Monique

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great staff!
Stayed 3 nights in Mar 2026
Verified

10/10 Excellent

Tyler

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean, great staff, beautiful hotel!
Stayed 1 night in Jan 2026
Verified

10/10 Excellent

Jason

Liked: Cleanliness, staff & service, property conditions & facilities
Incredible hotel and incredible staff. Close to everything but in a quieter area. Cannot recommend enough.
Stayed 1 night in Mar 2026
Verified

10/10 Excellent

kathleen

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff goes above and beyond to be helpful, kind and responsive.
Stayed 2 nights in Feb 2026
Verified

10/10 Excellent

Gregory

Liked: Cleanliness, amenities, property conditions & facilities
Room great for family. We stayed in one of the apartments on the top floor. Kitchen 2.5 bathrooms. Great breakfast which was included. Staff is super friendly
Stayed 7 nights in Feb 2026
Verified

10/10 Excellent

peter

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Fantastic property would for sure stay again
Stayed 2 nights in Oct 2025
Verified

10/10 Excellent

Madeline

Liked: Cleanliness, amenities, property conditions & facilities
Wonderful in everyway
Stayed 2 nights in Jan 2026
Verified

10/10 Excellent

Pongwut

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean room but there is some leaks at a window during rain storm but manageable. Other than that, the rest are great. Nice spacious clean room and bedding. Breakfast is nice and Ala carte.
Stayed 3 nights in Jan 2026
Verified

10/10 Excellent

alison

Liked: Cleanliness, amenities, property conditions & facilities
Wonderful staff and a beautiful hotel with fabulous views over the city. Would return In a heartbeat
Stayed 1 night in Dec 2025
Verified

10/10 Excellent

Madeline

Liked: Cleanliness, amenities, property conditions & facilities
Perfect
Stayed 1 night in Jan 2026
Verified

8/10 Good

Esa

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Lot of space and quiet location on the top.
Stayed 3 nights in Nov 2025
Verified

10/10 Excellent

Steven J

Liked: Cleanliness, amenities, property conditions & facilities
We loved our stay at Torel Palace. The staff was very accommodating with our two Viszla dogs. It cost a bit extra (60 euros) for their stay but well worth it. The room and dog beds and bowls ready for them when we arrived. The restaurant staff was also tremendously hospitable. We had a number of meals there simply because it was so comfortable. The chef's sauce on the beef was to die for. Evidently it takes him two weeks to make it -- but well worth it. From the bellhop to the maid service everyone was GREAT.
Stayed 2 nights in Jan 2026
Verified

10/10 Excellent

Tim

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
An extraordinary hotel. Our room, the breakfast, the bar, dinner, the absolute attention to every detail was exceptional.
Stayed 4 nights in Sep 2025
Verified

10/10 Excellent

Grant

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
A must stay. This hotel was phenomenal! Fantastic and attentive staff that assisted us with tours during the day and wonderful cocktails and dinner on the property at night. We will be returning to the Torel Palace as soon as possible.
Stayed 4 nights in Oct 2025
Verified

10/10 Excellent

John

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Made our Lisbon trip!

Our stay was excellent, the staff were very attentive and friendly. Great experience overall, highly recommend!
Stayed 2 nights in Aug 2025
Verified

10/10 Excellent

Claudia

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great place to stay, the room was very cute and staff was amazing!
Stayed 4 nights in Feb 2025
Verified

10/10 Excellent

Dominik

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Beautifully designed hotel with nice bar overlooking lisbon from a hill
Stayed 2 nights in Jun 2025
Verified

10/10 Excellent

Arnauld

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Beautiful Hotel in the heart of Lisbon with a great view and historic building
Stayed 4 nights in Jun 2025
Verified

10/10 Excellent

Lucy

Liked: Cleanliness, amenities, property conditions & facilities
Beautiful hotel!
Stayed 3 nights in Sep 2024
Verified

10/10 Excellent

David

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
What a spectacular hotel! Staff are amazing, rooms beutiful, food top notch and views you wont get anywhere else.
Stayed 5 nights in Jun 2025
Verified

10/10 Excellent

Hiroshi

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Fantastic hotel!
Stayed 3 nights in May 2024
Verified

10/10 Excellent

Jacques

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location with outstanding staff
Stayed 4 nights in Nov 2024
Verified

8/10 Good

Charles

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great hotel in quiet location!

The hotel and staff were wonderful.
Stayed 3 nights in Aug 2024
Verified

10/10 Excellent

Marats

Liked: Cleanliness, staff & service, property conditions & facilities
Great hotel
Stayed 2 nights in Jun 2024
Verified

10/10 Excellent

Ashley

Liked: Cleanliness, amenities, property conditions & facilities
We felt so well looked after at the Torel Palace. The whole staff was amazing. Make sure to take the opportunity to go up the spiral tower for the best possible view, and take a steam bath in the Turkish bath. Such a beautiful peaceful propriety, complete with a lovely black and white kitty roaming around. Only downside is you’ll never want to go out!
Stayed 3 nights in Nov 2025