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Cais Urban Lodge

4.0 star property
VIP Access

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Duplex Apartment
1 bedroom, pillow-top beds, free minibar items, in-room safe
1 bedroom, pillow-top beds, free minibar items, in-room safe
Studio
Shower, free toiletries, hair dryer, towels

Reviews

9.2 out of 10
Wonderful

Popular amenities

  • Breakfast available
  • Housekeeping
  • Air conditioning

Explore the area

Map
Rua do Ferragial 31A, Lisbon, 1200-182
  • Rossio Square
    ‪8 min walk‬
  • Santa Justa Elevator
    ‪8 min walk‬
  • Avenida da Liberdade
    ‪13 min walk‬
  • Lisbon (LIS-Humberto Delgado)
    ‪9 min drive‬
VIP Access
Curated for quality and service, VIP Access stays consistently receive our highest guest ratings.
  • Expect exceptional service
  • Extra savings and perks for BONUS+ members
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Room options

View all photos for Studio with Balcony

1 bedroom, pillow-top beds, free minibar items, in-room safe

Studio with Balcony

  • 40 sq m
  • Sleeps 3
  • 2 Large Twin Beds and 1 Twin Futon

View all photos for Double Room

Double Room

Double Room

10.0 out of 10
Exceptional
(3 reviews)
  • 20 sq m
  • Sleeps 2
  • 1 Queen Bed

View all photos for Apartment

Apartment | Living area

Apartment

10.0 out of 10
Exceptional
(1 review)
  • 60 sq m
  • Sleeps 5
  • 1 Queen Bed, 2 Large Twin Beds and 1 Twin Futon

View all photos for Duplex Apartment

Duplex Apartment

Duplex Apartment

  • 75 sq m
  • Sleeps 5
  • 1 Queen Bed, 2 Large Twin Beds and 1 Twin Futon

View all photos for Suite with Balcony

1 bedroom, pillow-top beds, free minibar items, in-room safe

Suite with Balcony

9.0 out of 10
Wonderful
(2 reviews)
  • 30 sq m
  • Sleeps 3
  • 1 Queen Bed and 1 Twin Futon

View all photos for Studio

Studio

Studio

9.4 out of 10
Exceptional
(10 reviews)
  • 40 sq m
  • Sleeps 3
  • 2 Large Twin Beds and 1 Twin Futon

View all photos for Duplex Suite

1 bedroom, pillow-top beds, free minibar items, in-room safe

Duplex Suite

  • 27 sq m
  • Sleeps 2
  • 1 Queen Bed

View all photos for Suite

Suite

Suite

10.0 out of 10
Exceptional
(6 reviews)
  • 27 sq m
  • Sleeps 2
  • 1 Queen Bed

View all photos for Apartment with Balcony

1 bedroom, pillow-top beds, free minibar items, in-room safe

Apartment with Balcony

  • 76 sq m
  • Sleeps 6
  • 1 Queen Bed, 2 Twin Futons and 2 Large Twin Beds

View all photos for Duplex Studio

1 bedroom, pillow-top beds, free minibar items, in-room safe

Duplex Studio

10.0 out of 10
Exceptional
(2 reviews)
  • 49 sq m
  • Sleeps 3
  • 1 Queen Bed and 1 Large Twin Sofa Bed

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About this property

Cais Urban Lodge

Hotel connected to a rail/subway station in Lisbon
This smoke-free hotel features self parking, concierge services, and express check-in. Additionally, express check-out, ATM/banking services, and multilingual staff assistance are onsite.
Cais Urban Lodge offers 30 air-conditioned accommodations with minibars (stocked with some free items) and laptop-compatible safes. Beds feature pillowtop mattresses. 42-inch Smart televisions come with cable channels.

Bathrooms include showers, complimentary toiletries, and hair dryers. This Lisbon hotel provides complimentary wireless Internet access, with a speed of 100+ Mbps (good for 1–2 people or up to 6 devices). Housekeeping is provided daily.

Cais Urban Lodge's great location gets high marks from our customers. During your stay, you'll be connected to a rail/subway station, and just a quick walk from Commerce Square. You'll find features like breakfast (surcharge), concierge services, and self parking (surcharge).
  • Free WiFi (speed: 100+ Mbps (good for 1–2 people or up to 6 devices))
  • Full breakfast served daily for a fee
  • Self parking available for a fee
  • Amenities include a multilingual staff, an elevator, and an ATM
  • Guests have great things to say about the helpful staff and the location
  • Within a 10-minute walk of Commerce Square and Santa Justa Elevator
As a guest of Cais Urban Lodge, you'll find multilingual staff, concierge services, and express check-in. Cais Urban Lodge also features express check-out, an ATM, and an elevator. The front desk is open around the clock. For a fee, parking is available.

This 4-star Lisbon hotel is smoke free.

For a fee, guests can enjoy full breakfast daily from 8:30 AM to noon.

Languages

English, Portuguese, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 100+ Mbps (good for 1–2 people or up to 6 devices)

Parking and transport

  • Onsite parking available only on request
  • Secured parking on site (EUR 20 per day)

Food and drink

  • Daily full breakfast available 8:30 AM to noon for a fee: EUR 15 for adults and EUR 15 for children

Conveniences

  • ATM
  • Guidebooks

Guest services

  • Concierge services
  • Housekeeping (daily)
  • Multilingual staff

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 3 steps to reach entrance
  • Lift (140 centimetre wide door)
  • Well-lit path to entrance

More

  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided
  • Pillowtop mattress

Bathroom

  • Free toiletries
  • Hair dryer
  • Shampoo
  • Shower
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • 42-inch smart TV with cable channels

Food and drink

  • Free minibar (limited items)

More

  • Air conditioning
  • Laptop-compatible safe

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime
Express check-in available

Check-out

Check-out before noon
Express check-out available

Special check-in instructions

There is no front desk at this property
Guests will receive an email within 7 days before arrival with check-in instructions and smart lock details; your host will greet you
Prior to arrival, you must complete online registration via a secure link
You will be asked to provide the property with a copy of your passport after booking

Access methods

Host will greet you, smart lock

Pets

  • No pets allowed

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • A tax is imposed by the city: EUR 4.00 per person, per night, up to 7 nights. This tax does not apply to children under 13 years of age.

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for full breakfast: approximately EUR 15 for adults and EUR 15 for children
  • Secured self parking fee: EUR 20 per day
  • Housekeeping is available for an additional fee and varies based on unit size

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Guests must contact this property in advance to reserve onsite parking
This property accepts credit cards and debit cards; cash is not accepted
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, and a first aid kit
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
This property does not have a front desk. Prior to arrival, guests must complete online registration with the property via a secure link. Guests will be asked to provide the property with a copy of their passport before arrival. Guests will receive an email 7 days before arrival with check-in information and smart lock details. The host will greet guests on arrival.

Property is also known as

Urban Cais Lodge
Cais Urban Lodge Hotel
Cais Urban Lodge Lisbon
Cais Urban Lodge Hotel Lisbon

Cais Urban Lodge Reviews

Reviews

9.2

Wonderful

Rating 10 - Excellent. 143 out of 201 reviews
Rating 8 - Good. 41 out of 201 reviews
Rating 6 - Okay. 8 out of 201 reviews
Rating 4 - Poor. 6 out of 201 reviews
Rating 2 - Terrible. 3 out of 201 reviews

9.6/10

Cleanliness

9.4/10

Staff & service

9.0/10

Amenities

9.4/10

Property conditions & facilities

9.2/10

Eco-friendliness

Reviews

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great location, nice accommodation

Great location, large room, good overall quality. Was quieter than we expected from being so close to bars/restaurants. Would stay here again and definitely recommend for a city break.
Stayed 4 nights in Mar 2025

10/10 Excellent

Lani

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Super option for anyone looking for a hip and chic stay close to all the conveniences and with attentive staff. If you want to be assured quiet though perhaps look at something in another neighborhood. This hotel is right in the middle of a nightlife area and be loud in high season.
Stayed 4 nights in Feb 2025

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Feb 2025

8/10 Good

Sina

Liked: Cleanliness, property conditions & facilities, room comfort
Stayed 4 nights in Feb 2025

10/10 Excellent

Douglas

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice room, great bed. Helpful staff, but offsite. Parking was close by.
Stayed 2 nights in Feb 2025

6/10 Okay

Gilberto

Travelled with partner
Liked: Cleanliness, staff & service
Very noise ,the staff is great and its very central , the lady that cleans is very loud!
Stayed 2 nights in Feb 2025

10/10 Excellent

Ashleigh

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Lovely little room close to the centre of Lisbon! Great connections to the rest of the city, everything in walking distance and the hosts were super accommodating and helpful. Definitely recommend!
Stayed 2 nights in Jan 2025

6/10 Okay

Julie

Liked: Cleanliness
Stayed 2 nights in Jan 2025

10/10 Excellent

MOHAMMED

Liked: Cleanliness, staff & service, property conditions & facilities
Loved it. Great quiet area nice parking awesome room
Stayed 4 nights in Dec 2024

10/10 Excellent

Dinu

Stayed 2 nights in Jan 2025

10/10 Excellent

Bernie A

Travelled with group
Liked: Amenities
Excellent, excellent service. Beautiful rooms. Nuno was very patient with us and offered us so much assistance. He went more than above and beyond.
Stayed 1 night in Jan 2025

10/10 Excellent

WILLIAM

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great Value - like an apartment!

Great value great service excellent location, convenient to most of the sites monuments and museums. I wanted to see.
Stayed 2 nights in Jan 2025

10/10 Excellent

Xiao Yan

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great hotel
Stayed 5 nights in Dec 2024

10/10 Excellent

Stewart

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great stay

Great information before arrival. Kept in touch on the day of my arrival, and greeted me to show me around and explain everything
Stayed 2 nights in Nov 2024

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Lovely central location

Me and my partner had a lovely stay at Cais Urban Lodge. Brilliant location and within walking distance to many bars, restaurants and all the amazing things to see in Lisbon. Staff were incredibly friendly and communication was frequent and easy via WhatsApp. Our only complaint would be that the fridge in the room was a little noisy when we wanted to sleep but other than that a lovely place to stay!
Stayed 4 nights in Nov 2024

10/10 Excellent

Bashirah

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Nov 2024

10/10 Excellent

Jay

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The location was convenient, walkable, and close to amenities, but quiet as well.
Stayed 2 nights in Oct 2024

10/10 Excellent

Joseph

Stayed 1 night in Nov 2024

10/10 Excellent

Guacira

Liked: Staff & service, amenities, property conditions & facilities
Hotel Cais Urban, was an amazing experience. I could not recommend it highly. Staff go above and beyond to do the best for your stay. I will come back anytime I am in Lisbon. Once again, thank you for everything. Guacira
Stayed 5 nights in Nov 2024

10/10 Excellent

Sarah

Travelled with family, Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Amazing property with fantastic service!
Stayed 6 nights in Nov 2024

8/10 Good

Judy

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 5 nights in Nov 2024

10/10 Excellent

Marlana

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great spot to stay for a night, or a week. Had everything we needed. Excellent area. Having a balcony was very nice.
Stayed 1 night in Nov 2024

8/10 Good

Danae

Liked: Cleanliness, staff & service, property conditions & facilities
Very easy to walk around. Clean and conformable bed
Stayed 2 nights in Nov 2024

6/10 Okay

Terrea

Stayed 5 nights in Oct 2024

8/10 Good

Tracy

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities
This was a great location, an apartment right by Pink Street. It was clean and roomy. Communication was good. The futon they provide as a third bed is not very comfortable, but they did try to improve it by placing another beneath it. They were very prompt about bringing pillows and toilet paper when requested. I’d suggest a mirror or two outside of the bathroom. Overall, a good place to stay.
Stayed 3 nights in Oct 2024