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Aparthotel

12 London Street Apartments

3.5 star property

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Photo gallery for 12 London Street Apartments

Exterior
Dining
Gym
Superior Apartment
Garden view

Reviews

7.6 out of 10
Good

Popular amenities

  • Kitchen
  • Free Wi-Fi
  • Restaurant
  • Air-conditioning
  • Laundry room
  • Gym

Explore the area

View in a map
12 London St, London, England, W2 1HL
  • Place, Hyde Park
    ‪5 min walk‬
  • Place, Kensington Gardens
    ‪5 min walk‬
  • Place, Paddington Central
    ‪8 min walk‬
  • Airport, London (LHR-Heathrow)
    ‪59 min drive‬

Room options

View all photos for Standard Apartment

1 bedroom, premium bedding, pillow-top beds, in-room safe

Standard Apartment

  • Garden view
  • 42 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 Queen Bed and 2 Single Beds
  • Free Wi-Fi

View all photos for Superior Apartment

Superior Apartment

Superior Apartment

  • Garden view
  • 50 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 Queen Bed and 2 Single Beds
  • Free Wi-Fi

Similar properties

Front of property
Grand Plaza Serviced Apartments
London City Centre
  • Kitchen
  • Free Wi-Fi
  • Restaurant
  • Laundry room
4.0 out of 5, Very good, 749 reviews
The price is €214
includes taxes & fees
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About this property

12 London Street Apartments

This smoke-free aparthotel features a restaurant, a fitness center, and a bar/lounge. WiFi in public areas is free. Additionally, a snack bar/deli, a 24-hour business center, and a conference center are onsite. Each apartment features a kitchen with an oven and a stovetop, plus free WiFi and a flat-screen TV with cable channels. Comforts include a pillowtop bed and premium bedding, and guests will also find conveniences like 2 bathrooms and a dining area. Housekeeping is available on request.
12 London Street Apartments offers 4 air-conditioned accommodations with laptop-compatible safes. These individually decorated and furnished accommodations have separate sitting areas and include dining tables. Pillowtop beds feature premium bedding. 40-inch flat-screen televisions come with cable channels. Accommodations at this 3.5-star aparthotel have kitchens with stovetops, separate dining areas, and cookware/dishes/utensils. Bathrooms include shower/tub combinations.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks, desk chairs, and phones. Housekeeping is offered on request and irons/ironing boards can be requested.

Recreational amenities at the aparthotel include a fitness center.
With your stay at 12 London Street Apartments, you're connected to a rail/subway station and just a quick walk from Hyde Park. Features include free WiFi in public areas, plus a restaurant and a gym. This comfortable aparthotel has 4 apartments. Each apartment includes amenities such as free WiFi and a kitchen.
  • Each apartment offers a kitchen, 2 bathrooms, and a pillowtop bed
  • Free WiFi
  • Grab something to eat at the restaurant or stop for a drink at the bar/lounge
  • Full breakfast served daily for a fee
  • Services include dry cleaning/laundry, a concierge, and tour or ticket assistance
  • Onsite recreation includes a gym
  • Within a 10-minute walk of Hyde Park and Kensington Gardens
Along with a restaurant, there's a snack bar/deli on site. You can enjoy a drink at the bar/lounge. Business amenities include a 24-hour business center and 3 meeting rooms.

WiFi is free in public spaces. Event space at this aparthotel measures 538 square feet (50 square meters) and includes a conference center. A fitness center, a terrace, and tour/ticket assistance are also featured at the business-friendly 12 London Street Apartments.

This 3.5-star London aparthotel is smoke free.

For a fee, guests can enjoy full breakfast daily from 7:00 AM to 11:00 AM.
12 London Street Apartments has a restaurant on site.

Property amenities

Internet

  • Available in the apartment: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Offsite parking available (GBP 30 per day)
  • Street parking available

Family friendly

  • Free cot
  • Highchair

Kitchen

  • Cleaning supplies
  • Cookware, dishware, and utensils
  • Electric kettle
  • Hob
  • Oven
  • Toaster

Dining

  • Daily full breakfast available 7:00 AM to 11:00 AM for a fee: GBP 5.99 to 19.99 for adults and GBP 4.99 to 14.99 for children
  • A bar/lounge
  • A restaurant
  • Dining table
  • Snack bar/deli

Bedrooms

  • Bedroom
  • Pillowtop mattress
  • Premium bedding

Bathroom

  • 2 private bathrooms
  • Shampoo
  • Shower/bathtub combination
  • Soap
  • Toilet paper
  • Towels provided

Living spaces

  • Dining table
  • Separate dining area
  • Separate sitting area

Entertainment

  • 40-inch flat-screen TV with cable channels

Outdoor areas

  • Garden
  • Picnic area
  • Terrace

Laundry

  • Dry cleaning/laundry service
  • Laundry facilities

Work spaces

  • 24-hour business centre
  • 3 meeting rooms
  • Conference centre (538 square foot of space)
  • Desk chair
  • Laptop workspace

Comfort

  • Air conditioning
  • Heating

Pets

  • Service animals only (pets not allowed)

Suitability/Accessibility

  • No lift
  • Smoke-free property

Services and conveniences

  • 24-hour front desk
  • Concierge services
  • Guidebooks
  • Housekeeping on request
  • Iron/ironing board on request
  • Laptop-compatible safe
  • Luggage storage
  • Phone
  • Proposal/romance packages
  • Restaurant dining guides
  • Safe at front desk
  • Tour and ticket assistance

Location highlights

  • Connected to a rail/subway station
  • In a shopping district
  • In the city centre
  • Near a health/beauty spa
  • Near a hospital
  • Near a metro station
  • Near a train station
  • Near an outlet shopping centre
  • Near the airport

Things to do

  • Designer stores
  • Gym
  • Shopping centre

Safety features

  • Carbon monoxide detector not reported (host has not indicated whether there is a carbon monoxide detector on the property; consider bringing a portable detector)
  • Smoke detector (host has indicated there is a smoke detector on the property)
  • First aid kit
  • Security system
  • Window guards
  • Fire extinguisher

General

  • 4 units
  • Banquet hall
  • Garden
  • Housekeeping (on request)
  • Individual decor
  • Individual furnishings
  • Soundproofing

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime
Contactless check-in available
Minimum check-in age: 18

Check-out

Check-out before 11:00 AM
Contactless check-out available

Special check-in instructions

The check-in location differs from the property location; go to: [16 London Street, Paddington, London W2 1HL]
Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.
  • Free cribs (infant beds)!

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Deposit: GBP 50 per accommodation, per day

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for full breakfast: approximately GBP 5.99 to 19.99 for adults, and GBP 4.99 to 14.99 for children
  • Nearby parking fee: GBP 30 per day (328 ft away)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Host has not indicated whether there is a carbon monoxide detector on the property; consider bringing a portable detector with you on the trip
Host has indicated there is a smoke detector on the property
Safety features at this property include a fire extinguisher, a security system, a first aid kit, and window guards
This property is professionally cleaned
The check-in location differs from the property location. To check in, guests will need to go to 16 London Street, Paddington, London W2 1HL
Front desk staff will greet guests on arrival at the property.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

12 London Street
12 London Apartments London
12 London Street Apartments London
12 London Street Apartments Aparthotel
12 London Street Apartments Aparthotel London

12 London Street Apartments Reviews

Reviews

7.6

Good

Rating 10 - Excellent. 27 out of 70 reviews
Rating 8 - Good. 18 out of 70 reviews
Rating 6 - Okay. 11 out of 70 reviews
Rating 4 - Poor. 8 out of 70 reviews
Rating 2 - Terrible. 6 out of 70 reviews

7.8/10

Cleanliness

6.6/10

Amenities

6.4/10

Property conditions & facilities

Reviews

Verified

10/10 Excellent

Stephanie

Liked: Cleanliness, check-in, communication, listing accuracy
It was very family friendly the staff was really nice and helpful.
Stayed 3 nights in Mar 2026
Verified

8/10 Good

Rebecca

Liked: Cleanliness, check-in, communication, listing accuracy
The room was clean. The staff was very nice. It is in a great location.
Stayed 5 nights in Mar 2026
Verified

8/10 Good

Victoria

Liked: Cleanliness, communication
Excellent location.
Stayed 5 nights in Aug 2025
Verified

10/10 Excellent

Megan

Liked: Cleanliness, check-in, communication, listing accuracy
Great location. Close to a station and Hyde Park. No groceries near by. But fun to eat out,
Stayed 4 nights in Dec 2025
Verified

10/10 Excellent

Diana Elmegaard

Liked: Cleanliness, amenities, communication
Fantastic flat for our family! Location is perfect for both Heathrow and anywhere in the city of London. Picked up the key from Hotel Indigo where all the staff are brilliant. They sorted out anything we needed. Brwakfast at Bella Italia two doors down is a must. We Will most definitely be back!
Stayed 3 nights in Jan 2026
Verified

8/10 Good

Lori

Liked: Cleanliness, room comfort, communication
The apartment was spotless the kitchen was a little tired and lacked some key utensils, but ideal for a last minute break.
Stayed 2 nights in Dec 2025
Verified

10/10 Excellent

Kwok Hung

Liked: Cleanliness, amenities, communication
Very convenient location with just a few minutes walk from Paddington Station. Lots of shops and restaurants in the vicinity. Friendly and helpful staff. Full kitchen with complimentary soft drinks in the fridge. Just a reminder that there is no lift.
Stayed 2 nights in Dec 2025
Verified

10/10 Excellent

julie

Liked: Cleanliness, amenities, property conditions & facilities, communication
It was a great flat for our stay. Easy checkin and checkout.
Stayed 6 nights in Sep 2022
Verified

10/10 Excellent

Barbara

Liked: Cleanliness, room comfort, communication
Handy to transport. Quiet. Liked that there was a washing machine. Enjoyed having a bit more space than a hotel room The only drawback… stairs
Stayed 3 nights in Dec 2025
Verified

4/10 Poor

VIVEK

Disliked: Cleanliness, room comfort, communication

Very small place although great location.

Extremely small place located on the second floor with super narrow stairs. I booked an apartment to feel spacious but in hindsight a hotel room would’ve been cheaper & better.
Stayed 4 nights in Jul 2025
Verified

10/10 Excellent

HIROTO

Liked: Cleanliness, amenities, property conditions & facilities, communication
Good!
Stayed 3 nights in Aug 2025
Verified

10/10 Excellent

Sapna

Liked: Cleanliness, amenities, property conditions & facilities, communication
I stayed at 12 London Street Apartments last week and had an excellent experience. The staff were incredibly friendly and helpful, making check-in and any queries effortless. The location is perfect—right in the heart of the city, with easy access to transport, shops, and restaurants. The apartment itself was spacious, clean, and well-equipped. The full kitchen was a huge plus for preparing meals, and the air conditioning made the stay very comfortable. Great value for money compared to other options in the area. Other highlights: strong Wi-Fi, modern décor, and a quiet atmosphere despite being so central. I would highly recommend this property to anyone visiting London—ideal for both short and extended stays.
Stayed 1 night in Nov 2025
Verified

8/10 Good

Bryony

Liked: Cleanliness, property conditions & facilities, communication
Great location and very convenient. We booked very last minute and our choice was some what pot luck but we were pleased with our choice - very quiet and spacious apartment. A bonus is that there are four proper beds rather than a sofa bed in the living area. Check in was smooth and the staff helpful. We will definitely consider staying again.
Verified

6/10 Okay

Adrian

This property is a lot smaller than what the pictures lead to, I think it was overpriced for the space and amenities we got. Everything is small and very basic.
Stayed 3 nights in Mar 2025
Verified

6/10 Okay

Michael

Disliked: Communication
Mixed bag, this place. We stayed for 2 weeks. Pros: we felt safe, great/convenient location, comfortable beds, kitchen, clothes washer in room, AC CONS: nowhere to hang towels, AC dripped water on floor, not clear how to get room cleaned, somewhat worn down (broken window blind, missing cabinet handles, loose cabinet door), smoke detectors removed
Stayed 14 nights in Jul 2022
Verified

4/10 Poor

Scott and Nancy

Disliked: Cleanliness, amenities, property conditions & facilities, communication
This apartment is so worn out and ridiculously hard to find. The hotel several doors down is the check in spot, but you’ll have to struggle to find that information. The listing photos are very old and not an accurate representation of the flat- there’s so much wear and tear, it’s a bit shabby. There are doors to the front and back that would be pleasant if they opened and there was trash and dirt everywhere outside. Breakfast isn’t even included despite the high price of the flat.
Stayed 3 nights in Jul 2025
Verified

10/10 Excellent

Michiko

Liked: Cleanliness, room comfort, communication

Great Location & Great AC!

Apartment was great for me and my 2 kids (19 & 15). Pros: -Location to Paddinton station (across the street) -Good Kitchen (small fridge, stove, microwave, sink) -Dining Table w/4 chairs -Washing machine (laundry) -3 beds (1 Double, 1 twin, 1 trundle) -small couch, 2 tv's -Grocery stores nearby & Kensington Park is walkable distance -GREAT Air Conditioning!! -Very nice staff!! (especially Shah at the front desk) Cons: -Kitchen did not have cooking pans, soup bowls, limited eating utensils, no cooking utensils (I ended up purchasing at Argos nearby) - Flat #4 is only accessible by stairs Overall, our stay was great. I would recommend it to families. It was really nice for getting around since it was across from Paddinton Station. There are several restaurants (Italian, Lebanese, British, Steakhouse, Mcdonald's, coffee shops).
Stayed 6 nights in Jun 2025
Verified

10/10 Excellent

Don

Liked: Cleanliness, room comfort, communication

A nice flat for the family

The front desk staff were wonderful. We stayed in one of the Flats/Apartment next to hotel. There was plenty of room for all four of us. A nice small, but functional kitchen with refrigerator and appliances for cooking and a washing machine that came in very handy. The beds were comfortable, two bathrooms, and just a couple minutes walk to Paddington Station. So it was so easy to connect to transportation to get around. The only negative was the Flat needed a few minor repairs to flooring, and some non-slip material for bathtub/shower. It was a nice tub, but very slippery to get in or out, or even just to just stand while showering. Overall, a very good stay. And we would enjoy staying again.
Stayed 5 nights in Jun 2023
Verified

4/10 Poor

Kelsey

Liked: Communication
Disliked: Cleanliness, amenities, property conditions & facilities
The photos didn’t align with the room we were given. The amenities listed on Expedia also didn’t match what we had in our room. Staff was incredibly friendly, but I felt a little misled by the info on the internet and what our room actually was like.
Verified

6/10 Okay

JULIAN

Liked: Cleanliness, amenities, property conditions & facilities
Disliked: Communication
Booked a 1bd apartment for our family almost 8 months ago. Confirmed with the property a week before arrival. When we showed up our reservation wasn't available. Amazingly bad coordination. However they did attempt to make it right with 2 separate hotel rooms, free breakfast throughout, and free laundry. We are lucky that our teenagers were old enough to be trusted in their own room otherwise this wouldn't have been good enough.
Stayed 3 nights in Jul 2023
Verified

4/10 Poor

Ciara Ann

Liked: Communication
Disliked: Cleanliness, amenities, property conditions & facilities
Don’t trust the pictures!!!! Room was dirty. Toilet smelled bad which made the entire room stink if door stayed opened. Crack and mold in shower. Water damage on floor by washing machine. Dresser was broken. We were on the 3rd floor no elevators. Will not be staying here again.
Verified

2/10 Terrible

Kurt

Disliked: Cleanliness, amenities, property conditions & facilities, communication
I requested first floor apartment and was told I would get one because my wife cannot walk up steps but they put us in the third floor. I had to find another place and pay a lot more. They refused to give he a full refund because of their mistake.
Stayed 4 nights in Jun 2024
Verified

4/10 Poor

Tracey

Liked: Cleanliness, communication

Not good

Rented a flat, not a hotel room. Staff was very friendly. Flat was in terrible shape. Broken furniture, toilet never flushed properly, bathroom sink wouldn’t drain so sink filled up while using it, shower floor is cracked and clearly water damage in hall with lifting wooden planks. Mattresses were very uncomfortable and super firm. Kitchen worked well. Windows are thin so the unit was extremely noisy starting at 5 am until well after midnight with street noise and voices. I could go on. Good location. Overall not worth it.
Stayed 3 nights in Dec 2022
Verified

10/10 Excellent

Jeferson

Liked: Cleanliness, amenities, communication
Foi tudo bem!
Stayed 7 nights in Dec 2025
Verified

6/10 Okay

Sonia

Disliked: Communication
Habría que mejorar los colchones, el baño y los muebles necesitan una reforma. Lo más incordioso es tener que subir 4 pisos, es muy pesado. En general hemos estado bien y la situación es buena con la estación de paddinton y los autobuses a 5 minutos.
Stayed 3 nights in Dec 2025