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Aparthotel

9 Hertford Street – 4 Stars VisitEngland

Property class: 4.5

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Photo gallery for 9 Hertford Street – 4 Stars VisitEngland

Exterior
Superior Apartment | Private kitchen
Lobby sitting area
55-inch Smart TV with digital channels, TV, fireplace
Club Apartment, 1 Bedroom (with Balcony) | Living area

Reviews

9.4 out of 10
Exceptional

Popular amenities

  • Kitchen
  • Washing machine
  • Pet-friendly
  • Free Wi-Fi
  • Air-conditioning
  • Breakfast available

Explore the area

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9 Hertford Street, London, England, W1J 7RJ
  • Place, Piccadilly
    ‪2 min walk‬
  • Place, Hyde Park
    ‪4 min walk‬
  • Place, Buckingham Palace
    ‪9 min walk‬
  • Airport, London (LHR-Heathrow)
    ‪70 min drive‬

Room options

View all photos for Club Apartment, 1 Bedroom (with Balcony)

Club Apartment, 1 Bedroom (with Balcony) | Living area

Club Apartment, 1 Bedroom (with Balcony)

  • 75 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed

View all photos for Classic Apartment, 1 Bedroom, City View

Classic Apartment, 1 Bedroom, City View

Classic Apartment, 1 Bedroom, City View

10.0 out of 10
Exceptional
(1 review)
  • City view
  • 60 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed OR 1 Single Bed

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About this property

9 Hertford Street – 4 Stars VisitEngland

Along with self parking, this smoke-free aparthotel has concierge services and dry cleaning. WiFi in public areas is free. Additionally, laundry facilities, tour/ticket assistance, and a front-desk safe are onsite. Each apartment boasts a fireplace and offers free WiFi and a kitchen. Comforts include Egyptian cotton sheets and a down comforter, and guests will also find conveniences like a washing machine and a dining area. Weekly housekeeping is available.
9 Hertford Street – 4 Stars VisitEngland offers 10 air-conditioned accommodations, which are accessible via exterior corridors and feature fireplaces and espresso makers. Each accommodation is individually furnished and decorated. Beds feature Egyptian cotton sheets, down comforters, and premium bedding. 55-inch Smart televisions come with premium digital channels. Accommodations at this 4.5-star aparthotel have kitchens with full-sized refrigerators/freezers, stovetops, microwaves, and separate dining areas. Bathrooms include showers, designer toiletries, complimentary toiletries, and hair dryers.

Guests can surf the web using the complimentary wired and wireless Internet access. Business-friendly amenities include desks and safes. Additionally, rooms include coffee/tea makers and irons/ironing boards. Housekeeping is offered weekly and hypo-allergenic bedding can be requested. Housekeeping is provided on a limited basis.

Our customers tell us they can't get enough of the helpful staff at 9 Hertford Street – 4 Stars VisitEngland. During your stay, you're just a quick walk from Hyde Park. You'll find features like free WiFi in public areas, plus breakfast (surcharge) and dry cleaning service. This luxury aparthotel has 10 apartments. This property offers pet-friendly amenities like food and water bowls. Enjoy your stay with amenities like free WiFi and a kitchen in each apartment.
  • Each apartment offers a kitchen, a washing machine, and a fireplace
  • Free WiFi
  • Continental breakfast served daily for a fee
  • Self parking available for a fee
  • Services include dry cleaning/laundry, a concierge, and tour or ticket assistance
  • Steps from Shepherd Market and 5 minutes by foot from Hyde Park
  • Airport, train station pick-up, and train station drop-off shuttle service available for a fee
  • Pets welcome for free
  • Pet-friendly amenities are available, including food and water bowls
As a guest of 9 Hertford Street – 4 Stars VisitEngland, you'll find tour/ticket assistance, concierge services, and laundry facilities. WiFi is free in public spaces. An airport shuttle (available 24 hours), a train station pick-up service, and a train station drop-off service are available for a fee. The luxury 9 Hertford Street – 4 Stars VisitEngland also features dry cleaning/laundry services, a front-desk safe, and an elevator. Parking is available for a fee. You'll have access to the health club at a partner property.

This Georgian London aparthotel is smoke free.

For a fee, guests can enjoy continental breakfast daily from 9:00 AM to 12:30 PM.

Property amenities

Internet

  • Available in the apartment: Free WiFi and wired internet
  • Available in some public areas: Free WiFi

Parking and transport

  • 24-hour return airport shuttle on request for a surcharge
  • 24-hour train station pick-up and drop-off shuttle (surcharge)
  • Train station shuttle on request
  • Secured parking on site (GBP 45 per day)
  • Limited on-site self parking
  • Onsite parking options include a garage

Family friendly

  • Children's books
  • Children's games
  • Children's toys
  • Free cot
  • Highchair

Kitchen

  • Coffee/tea maker
  • Cookware, dishware, and utensils
  • Dishwasher
  • Electric kettle
  • Espresso maker
  • Full-sized refrigerator/freezer
  • Hob
  • Microwave
  • Oven
  • Toaster

Dining

  • Daily continental breakfast available 9:00 AM to 12:30 PM for a fee: GBP 45 for adults and GBP 45 for children

Bedrooms

  • Bedroom
  • Down comforter
  • Egyptian cotton sheets
  • Hypo-allergenic bedding
  • Rollaway/extra bed: GBP 80 per day

Bathroom

  • Designer toiletries
  • Hair dryer
  • Shower
  • Towels provided

Living spaces

  • Fireplace
  • Living room
  • Separate dining area

Entertainment

  • 55-inch Smart TV with premium digital channels

Laundry

  • Dry cleaning/laundry service
  • Laundry facilities
  • Washing machine

Work spaces

  • Laptop workspace

Comfort

  • Air conditioning
  • Heating
  • Portable fan

Pets

  • Pet friendly
  • 2 pets total
  • Pets stay free
  • Food and water bowls

Suitability/Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Accessible airport shuttle
  • Accessible train station shuttle
  • Lift
  • Wheelchair accessible (may have limitations)
  • Smoke-free property

Services and conveniences

  • Blackout drapes
  • Concierge services
  • Iron/ironing board
  • Luggage storage
  • Safe
  • Safe at front desk
  • Tour and ticket assistance
  • Weekly housekeeping

Location highlights

  • In a historical district
  • In the city centre

Things to do

  • Health club (partner property) nearby

Safety features

  • Carbon monoxide detector not reported (host has not indicated whether there is a carbon monoxide detector on the property; consider bringing a portable detector)
  • Smoke detector not reported (host has not indicated whether there is a smoke detector on the property)
  • Fire extinguisher

General

  • 10 units
  • Access via exterior corridors
  • Eco-friendly cleaning products used
  • Eco-friendly toiletries
  • Georgian architecture
  • Individual decor
  • Individual furnishings
  • Recycling
  • Soundproofing

Policies

Check-in

Check-in start time: 2:00 PM; Check-in end time: 8:00 PM
Early check-in subject to availability
Early check-in is available for a fee
Contactless check-in available
Minimum check-in age: 18

Check-out

Check-out before 11:00 AM
Contactless check-out available
Late check-out subject to availability
A late check-out fee will be charged

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); to arrange pick-up, guests must contact the property 24 hours prior to arrival, using the contact information on the booking confirmation
The front desk is open Monday - Friday (8:00 AM - 8:00 PM) and Saturday - Sunday (10:00 AM - 6:00 PM)
Guests planning to arrive outside of normal check-in hours must contact the property in advance for check-in instructions and lockbox information; front desk staff will greet guests on arrival at the property
To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation
If you are planning to arrive after 8:00 PM please contact the property in advance using the information on the booking confirmation
Guests driving to the property should contact this property in advance (e.g., directions)
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk, lockbox

Pets

  • Pets are welcome and stay free
  • Maximum 2 pets
  • Food and water bowls are available

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available for GBP 80.0 per day.
  • Free cribs (infant beds)!

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for continental breakfast: approximately GBP 45 for adults and GBP 45 for children
  • Airport shuttle fee: GBP 95 per vehicle (one-way, maximum occupancy 4)
  • Secured self parking fee: GBP 45 per day
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)
  • Rollaway bed fee: GBP 80.0 per day

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
This property uses eco-friendly cleaning products
Host has not indicated whether there is a carbon monoxide detector on the property; consider bringing a portable detector with you on the trip
Host has not indicated whether there is a smoke detector on the property
Safety features at this property include a fire extinguisher
This property is professionally cleaned
9 Hertford Street – 4 Stars VisitEngland offers transfers from the airport (fees may apply). Please contact the property at the number on the booking confirmation 24 hours prior to arrival with your arrival details. This property's front desk is open during the following times:
  • Monday - Friday: 8:00 AM - 8:00 PM
To arrange for check-in, guests must contact the property at least 24 hours prior to arrival using the information on the booking confirmation. Guests arriving after 8:00 PM must make advance arrangements by contacting the property using the information on the booking confirmation. Guests planning to arrive outside of normal check-in hours must contact the property in advance for check-in information and lockbox information. Front desk staff will greet guests on arrival at the property. Guests who plan to drive should contact this property in advance for more details (e.g., directions).
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • Registered guests are the only ones allowed to be in guestrooms.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

9 Hertford Street Apartment London
9 Hertford Street Apartment
9 Hertford Street London
9 Hertford Street London
9 Hertford Street Aparthotel
9 Hertford Street Aparthotel London

9 Hertford Street – 4 Stars VisitEngland Reviews

Reviews

9.4

Exceptional

Rating 10 - Excellent. 104 out of 130 reviews
Rating 8 - Good. 18 out of 130 reviews
Rating 6 - Okay. 2 out of 130 reviews
Rating 4 - Poor. 2 out of 130 reviews
Rating 2 - Terrible. 4 out of 130 reviews

9.6/10

Cleanliness

9.2/10

Staff & service

9.2/10

Amenities

9.2/10

Property conditions & facilities

Reviews

10/10 Excellent

Ben

Travelled with family
Liked: Cleanliness, room comfort
Fantastic location & awesome reception staff. Apartment is large and quality.
Stayed 2 nights in Dec 2025

10/10 Excellent

Kenneth

Travelled with family and small children
Liked: Cleanliness, amenities, property conditions & facilities
We came to London for wiinter wonderland with our grand daughter who is 3. We found the staff were very polite and the apartment was lovely clean and very comfortable, my granddaughter loved running around playing hide and seek. The location is great just off park lane and has easy access to any where you want to go round the west end, we come to winter wonderland each year with her and hope to book 9 Hertford street again next year.
Stayed 1 night in Dec 2025

10/10 Excellent

alexander

Liked: Cleanliness, amenities, property conditions & facilities
5 star super apartment and staff
Stayed 2 nights in Nov 2025

2/10 Terrible

Aljowahara

Stayed 2 nights in Oct 2025

10/10 Excellent

Brenda

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Absolutely loved this apartment hotel. Felt like a home away from home. There was nothing better than having a fully supplied kitchen, a dishwasher, and a place to wash our dirty clothes. We got groceries, cooked breakfast, and enjoyed the ample supply of provided teas in the morning at the breakfast table. Rooms were spotlessly clean and spacious. Staff was incredibly friendly and nice, and allowed us to sit in the lobby while we waited for our room to be available, a god send, being our overseas flight got us into England in the early morning and we were exhausted. Location was within walking distance of many restaurants and cafes, a pharmacy, hairdressers, convenience stores and a short walk to bus stops with a slightly longer walk to the underground station. Just a short walk to the park as well, a much needed break from the hussle and bustle of London. There are many pubs nearby which in the evening become lively and busy with suited businesses men and women on the sidewalk having beers and a smoke. Those wanting a very quiet environment might be a bit bothered but the pubs quiet down before 10pm and it's peaceful and quiet the rest of the day. 10/10 experience and would definitely stay here again.
Stayed 10 nights in Oct 2025

2/10 Terrible

alexander

Stayed 1 night in Oct 2025

10/10 Excellent

Eliza, Calgary

Travelled with family and small children
Liked: Cleanliness, amenities, property conditions & facilities
The apartment was very clean and beautifully decorated. A crib was provided for our toddler, which was a thoughtful touch, and the space was perfect for our family. The location was convenient—close to public transportation yet very walkable, with plenty of great dining options nearby.
Stayed 1 night in Oct 2025

10/10 Excellent

Joseph

Travelled with family
Liked: Cleanliness, property conditions & facilities
Perfect location!
Stayed 4 nights in Oct 2025

10/10 Excellent

Richard

Travelled with group
Liked: Cleanliness, room comfort

Gem of a find in Mayfair

What a gem of a find!! From booking to check out cannot be faulted. Fabulous place to stay in the heart of Mayfair. Beautifully and tastefully decorated. Loads of room to relax and a perfect base for the west end. Highly recommended.
Stayed 1 night in Sep 2025

10/10 Excellent

Gillian

Liked: Cleanliness, property conditions & facilities
Perfectly situated for Hyde park British summer time concerts. Good choice of restaurants nearby. Easy access to green park. Lovely apartment.
Stayed 1 night in Jul 2025

10/10 Excellent

Rose

Stayed 2 nights in May 2025

10/10 Excellent

John, Geneva

Stayed 1 night in Jun 2025

10/10 Excellent

Jennifer

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Wow super location with easy walking to Bond and Oxford streets. Also easy walk to Buckingham palace. Many Small cozy Pubs restaurants dot the neighborhood. They don’t show up on the internet but they are there. This is a Vintage property that is well kept, clean but has its quirks too. The reception and housekeeping staff are very friendly and helpful. Plenty of tea, coffee and cookies provided. Would stay there again.
Bedroom
Living room
Bath
Stayed 5 nights in May 2025

10/10 Excellent

Steven

Liked: Cleanliness, room comfort

Nice find in Mayfair

Fantastic Location. Property is beautiful, but could use a little bit of updating. Well maintained, and the staff are incredibly helpful, friendly, warm.
Stayed 3 nights in May 2025

8/10 Good

Mary

Travelled with partner
Liked: Cleanliness, property conditions & facilities
GREAT place with regard to period ambience, staff friendliness, overall cleanliness & ease of taxi availability. Our only issues with the place is if you get locked out without your key, & no one’s on desk, you are stranded!!! Also, we had major issues with our shower head, but it was our fault for failing to report it, so sorry! otherwise, AWESOME STAY & would HIGHLY RECOMMEND!!!
Stayed 4 nights in Apr 2025

10/10 Excellent

alexander

Liked: Cleanliness, property conditions & facilities
Super apartments
Stayed 1 night in Mar 2025

10/10 Excellent

Jonathan

Business traveller, Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
9 Hertford street is a real home away from home. Hugely spacious for London at a very reasonable price. The staff are friendly and welcoming and were on hand for local knowledge or any issues with the apartment. When we arrived they'd put the electric fire in and all the lamps to make it feel warm and homely. The apartment is very cosy with good quality mattress, linens and sofa along with book cases and pictures making it feel like a proper home. It's not the most contemporary or luxury design but it's also not at that price point. We had our dog with us who was welcomed with a bed, bowl of water, treats and a toy. The balcony was on hand for his morning routine and it's a perfect place to stay if travelling with pets due to the large amount of space compared to a hotel room. On site parking is another major plus point at a very fair price considering it's Mayfair. Getting to the car park involves some pretty tight angles so make sure your car is either a bit smaller or you are ace at parking.
Stayed 3 nights in Feb 2025

8/10 Good

Anna

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Property was just as advertised, very warm and perfect for our stay. I would definitely be booking this property again. There wasn’t anybody on the front desk when we arrived and we did have to wait for 20min in the rain to be let in which wasn’t great. Especially when I did respond to an email from the front desk stating that we would be arriving at 2pm the check in time. But other than that
Stayed 1 night in Feb 2025

10/10 Excellent

David

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Close to tourist sites and restaurants.
Stayed 6 nights in Feb 2025

10/10 Excellent

Eugene

Business traveller
Liked: Cleanliness, room comfort

Perfection

Wow. An impeccable experience at a beautiful, stylish, tranquil, thoughtfully appointed Mayfair classic. Myriad area restaurants, easy public transit options. My go-to place from now on.
Stayed 3 nights in Feb 2025

10/10 Excellent

Verified traveller

Travelled with family
Liked: Cleanliness, room comfort
Stayed 2 nights in Feb 2025

10/10 Excellent

Gregory

Business traveller
Liked: Cleanliness, amenities, property conditions & facilities
Fantastic property in a wonderful neighbourhood!
Stayed 4 nights in Jan 2025

10/10 Excellent

Lauren

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
This large one bedroom was perfect for our family of three. They let us check in early and lent us umbrellas for the rain. Everything was clean and comfortable. They had lots of extra touches - like laundry detergent - to make our stay super comfortable. Very friendly and helpful front desk staff.
Stayed 4 nights in Dec 2024

2/10 Terrible

FAHAD

Disliked: Cleanliness, property conditions & facilities
Stayed 1 night in Jan 2025

10/10 Excellent

Jennifer

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Perfect for 3-4 people. Loved having a kitchen.
Stayed 1 night in Dec 2024