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Aparthotel

Ascott Mayfair London

4.5 star property

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Buffet
Exterior
In-room safe, desk, iron/ironing board, free cots/infant beds
Interior
Exterior

Reviews

8.4 out of 10
Very good

Popular amenities

  • Pet-friendly
  • Free Wi-Fi
  • Gym
  • Breakfast available
  • Business services
  • Bar

Explore the area

View in a map
49 Hill Street, Mayfair, London, England, W1J 5NB
  • Place, Crockfords
    ‪2 min walk‬
  • Place, Berkeley Square
    ‪3 min walk‬
  • Place, Park Lane
    ‪3 min walk‬
  • Airport, London (LCY-London City)
    ‪49 min drive‬

Room options

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About this property

Ascott Mayfair London

This aparthotel features a fitness center, a bar/lounge, and a sauna. WiFi in public areas is free. Additionally, concierge services, dry cleaning, and laundry facilities are onsite. Each apartment features a kitchenette with a refrigerator and a microwave, plus a washer/dryer and a flat-screen TV with satellite channels. Thoughtful touches include bathrobes and slippers, and also available are free WiFi and a DVD player. Limited housekeeping is available.
Ascott Mayfair London offers 56 accommodations with washers/dryers and DVD players. Flat-screen televisions come with satellite channels. Accommodations at this 4.5-star aparthotel have kitchenettes with refrigerators, microwaves, cookware/dishes/utensils, and coffee/tea makers. Bathrooms include shower/tub combinations, bathrobes, slippers, and complimentary toiletries.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks, safes, and phones. Additionally, rooms include hair dryers and irons/ironing boards. Housekeeping is provided on a limited basis.

Recreational amenities at the aparthotel include a sauna and a fitness center.
During your stay at Ascott Mayfair London, you're just a quick walk from Hyde Park. You'll find features like free WiFi in public areas, plus a gym and a bar. Built in 1920, this luxury aparthotel has 56 apartments on 7 floors. Each apartment offers free WiFi and a kitchenette.
  • Each apartment offers a kitchenette, a washer/dryer, and a flat-screen TV
  • Free WiFi
  • Enjoy drinks at the bar/lounge
  • Continental breakfast served daily for a fee
  • Services include babysitting, dry cleaning/laundry, and a concierge
  • Onsite recreation includes a gym, a steam room, and a sauna
  • Just a 4-minute walk from Hyde Park and 11 minutes by foot from Oxford Street
  • Pets welcome for a fee
Ascott Mayfair London offers its guests a sauna and a fitness center. A computer station is on site, and both WiFi and wired Internet are free in public spaces. You can enjoy a drink at the bar/lounge. A terrace, tour/ticket assistance, and a garden are also featured at the luxury Ascott Mayfair London.
For a fee, guests can enjoy continental breakfast daily.

Policies

Check-in

Check-in start time: 2 PM; Check-in end time: midnight

Check-out

Check-out before noon

Special check-in instructions

This property offers transfers from the airport; guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • Pets: GBP 20 per pet, per night
  • Service animals are exempt from fees

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Free cribs (infant beds)!

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Cleaning fees vary based on length of stay

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for continental breakfast: approximately GBP 15 for adults and GBP 7.50 for children aged 7 to 12
  • Pet fee: GBP 20 per pet, per night
  • Service animals are exempt from fees

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards
Host has not indicated whether there is a carbon monoxide detector on the property; consider bringing a portable detector with you on the trip
Host has not indicated whether there is a smoke detector on the property
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Ascott Mayfair London offers transfers from the airport. Please contact the property at the number on the booking confirmation with your arrival details prior to travel. Front desk staff will greet guests on arrival at the property.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

Property is also known as

Ascott Aparthotel London Mayfair
Ascott London Mayfair
Ascott Mayfair London
Ascott Mayfair Hotel London
Ascott Mayfair London, England
Ascott Mayfair London Apartment
Ascott Mayfair London London
Ascott Mayfair London Aparthotel
Ascott Mayfair London Aparthotel London

Ascott Mayfair London Reviews

Reviews

8.4

Very good

Rating 10 - Excellent. 24 out of 80 reviews
Rating 8 - Good. 45 out of 80 reviews
Rating 6 - Okay. 8 out of 80 reviews
Rating 4 - Poor. 3 out of 80 reviews
Rating 2 - Terrible. 0 out of 80 reviews

8.6/10

Cleanliness

8.6/10

Staff & service

7.8/10

Property conditions & facilities

Reviews

Verified review

8/10 Good

Kelly

Liked: Cleanliness, staff & service, room comfort

40th birthday

Stayed with 5 friends to celebrate my birthday. The apartment was ok but not was I was expecting as different layout to what I saw on the website. Only a single duvet for the double sofa bed. There was bit of mould in the bathroom and kitchen cupboards were greasy
Verified review

6/10 Okay

Verified traveller

Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities, room comfort

Good Location - Facility Issues

The hotel is in a great location and the staff are friendly and helpful. Unfortunately the week I was there no rooms had functioning air conditioning due to a planned update of their facilities. If I had known that when I booked the room I would have stayed elsewhere rather than try to sleep in a hot uncomfortable room.
Verified review

8/10 Good

Enrique

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Buena ubicación y habitaciones

El departamento estaba muy bien tenido las dos habitaciones estaban separadas con un buen living entremedio, sin que existiera incomodidad por su cercanía. El barrio de Mayfair es muy central, elegante y tranquilo. El precio, como todo en Londres es caro.
Verified review

8/10 Good

R G

Liked: Cleanliness, staff & service

Some mistakes & quick fixes

Some mistakes were made with the Rooms Inventory. The management did well , by offering other better options at no additional fees. Very professional & Courtious Staff. Well done!
Verified review

6/10 Okay

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good i like it -------------------------------------- good loction all thing is good
Verified review

8/10 Good

Mach

落ち着いた大人のホテル

はじめは、古く感じたが、イギリス大好きな主人は、昔小説で読んだ滞在型の小ぶりな品のいいホテルだ！と感激。私は、買物に便利で、夜きいた、マーケットのレストランエリアが良かった。 アートのセンスも良く、移動せず、3.4連泊すれば良かった、、とおもった。
Verified review

10/10 Excellent

Yu Fang

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

It is a very cozy suite.

I really enjoyed their family suite because I can cook and wash my clothes. I will choose ASCOTT MAYFAIR again.
Verified review

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, room comfort
très bien reçu, literie du canapé on sentait un peu les ressorts, très bon séjour dans cette hôtel, je recommande pour la proximité de Hyde Park, les différents sites se trouvent a environ 10 a 15 minutes a pied en marchant tranquillement. quartier très calme.
Verified review

4/10 Poor

JP Traveller

Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities, room comfort

No Air-Con available

The room air conditioning was not working and we had a freezing condition in a room. Not fair to pay the full room charge without the air-con. However, other than this, very convenient and comfortable sty with them.
Verified review

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

FABULOUS

Fabulous location fabulous accommodation and fabulous staff will be booking again.
Verified review

8/10 Good

anett fjeld

Liked: Cleanliness, staff & service, room comfort

Kommer gjerne tilbake.

Absolutt å anbefale, litt slitte rom men med beliggenhet, servic, størrelse på rommet og nærheten til alt london har å tilby kommer vi gjerne tilbake hit når vi er mange i reisefølge. To bad, to sover rom, kjøkken, stue og tre stykk TV, altså noe for alle aldere.
Verified review

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Excellent Location

Excellent location, staff very friendly and helpful.
Verified review

10/10 Excellent

Steen

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Perfekt beliggenhed til familie sightseeing

Familie storbyferie med mindre børn
Verified review

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great place

Every was great, food, service... Everythig!!
Verified review

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities
Disliked: Room comfort

Jentetur til London

Fint hotell med sentral beliggenhet. God service! Romslige rom og fine bad. Eneste negative var at varmen ikke fungerte under oppholdet vårt, så det var iskaldt inne på rommene. Måtte sove med jakker, sokker og gensere. Fikk dagen etter sendt opp en ovn, men den holdt ikke til å få varmet opp rommet tilstrekkelig. Harde senger. Bortsett fra dette anbefales hotellet, og vi kommer til å dra tilbake hit neste gang vi besøker London.
Verified review

6/10 Okay

Gary

Liked: Staff & service
Disliked: Property conditions & facilities, room comfort
People were smoking in their suites. Rooms were noisy because of the evening construction and doors were banging on the door frames from other units (installing door closer is highly recommended). However, the location of the hotel was good and the staff were really friendly.
Verified review

8/10 Good

Erkki

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Viisi yötä Mayfairissa

Korkeatasoinen huoneistohotelli lähes Lontoon ytimessä. 70 neliön huoneisto tarjosi riittävät tilat kahdelle isovanhemmalle ja kolmelle lapsenlapselle (9-14 v.) Ainoa puute oli viides vuode eli vuodesohva, joka oli liian lyhyt 180 cm pitkälle 14-vuotiaalle ja muutenkin epämukava. Neljä varsinaista parisänkyvuodetta olivat erinomaisia. Keittiö toimi erinomaisesti ja oli hyvin varusteltu paitsi terävä leikkuuveitsi uupui. Tv-kanavia oli runsaasti, muttei yhtään varsinaista urheilukanavaa. Wifi toimi kohtuullisesti. Ostimme ensimmäisenä aamuna suht. arvokkaan hotelliaamiaisen, joka ei aluksi vastannut lainkaan etukäteiskuvausta. Muutama hassu sämpylä ja vaatimaton leikkelle. Hämmästyksemme huomattuaan tarjoilija pani kuitenkin oma-aloitteisesti toimeksi ja loppua kohti tarjonta parani lähes tyydyttäväksi. Henkilöstön palvelukyky ja halu oli erinomaista ja ylitsevuotavan ystävällistä. Kaiken kaikkiaan myönteinen kokemus ja hinta/laatusuhdekin sijainti huomioonottaen kohdallaan.
Verified review

8/10 Good

Trevor

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Overall a good choice for short breaks

Family group of 5 for an overnight stay in London as a birthday weekend. We had a 2 bedroom apartment which had lounge, small kitchen, and two large bedrooms with a large sofa bed in the lounge (so sleeps 6). The lounge was quite small, but the bedrooms, hall and bathrooms were large. One bedroom was ensuite. The outside of the building is unimpressive and showing its age a little, inside is better. Optional continental breakfast is expensive at £15... But why eat in? Wifi is free for 4 devices. The staff are pleasant.The rooms have tea/coffee making which they will restock for you, and the kitchen had a washer dryer too for longer stays, a microwave and hobs (no oven). The rooms are traditional/contemporary (not modern not old), clean and cozy but are showing wear and tear, mainly on floors and wooden surfaces in bathrooms etc... Varnish peeling. It didn't put us off much. There are better for more, but not many sleep 6. Parking: The apartment block is inside the congestion zone!.. Park at Qparks parking in Park Lane this is outside the congestion zone and about £32 for 24 hours from time of entry. Tip: For a breakfast treat Goto the Wolsley restaurant on Piccadily 2 doors up from the Ritz... It is like going back in time and is impressive. Many stars eat at Wolsleys because not many tourists know about it. Prices are from about £14 Overall for short stays this apartment is good, but if you want to impress someone then there are better for more money.
Verified review

8/10 Good

Michel

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

hotel vraiment trés bien situé

accueil parfait pour une famille de 5 personnes. chambre spacieuse et lit très confortable. nous avons pu pleinement profiter de notre séjour dans un cadre propre et calme. serviette de toilettes changé tous les jours et produits renouvelés dans les salles de bains. cuisine équipée parfaitement fonctionnelle pour faire des petits repas le soir après les visites.
Verified review

8/10 Good

Lindsay

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

An oasis of calm - fabulous location.

We stayed close to our business meeting and chose well. Very pleasant check in staff. Room excellent size, kitchen superb and all you need for preparing meals if required. Bed comfortable. Very quiet location. Excellent for strolling. Safe area. Very clean. Would definately stay again and would be perfect for a week long stay. Washer/dryer; fridge/freezer, cooker, microwave and all the cooking utensils required for meal preparation. Definately recommended. Suggest two easy chairs instead of the one but minor issue.
Verified review

8/10 Good

yaakov

Liked: Cleanliness, staff & service, property conditions & facilities

חופשה בלונדון

קירבה לרכבת חזרנו בשנית למלון זה
Verified review

6/10 Okay

Kirsten

Liked: Staff & service
Disliked: Cleanliness

Perfekt beliggenhed

Fantastisk beliggenhed. Lidt slidt. Værelse ikke klar da vi ankom kl 22, hvilket var en lidt dårlig start. Super personale. Kan all-in-all anbefales
Verified review

8/10 Good

Verified traveller

Liked: Staff & service, property conditions & facilities, room comfort

Great hotel for families in nice location.

Hotel check-in, staff, location and common areas were all top notch. Room had a great layout (2 bedrooms and 2 bathrooms) and easily accommodated family of five. Downside was room needed freshening; worn soiled carpet, stains on sofa, cabinet door in kitchen broken and bathroom doors and fixtures showing substantial wear. Would come back but would inquire about updated room.
Verified review

8/10 Good

Verified traveller

Liked: Cleanliness, room comfort

Fint leilighetshotell, dårlig service i resepsjon

Fine engelske leiligheter, området er helt supert. Servicen i resepsjonen var veldig avhengig av personellet som var der, noen var serviceinnstilte mens andre var lite serviceinnstilte dessverre.
Verified review

6/10 Okay

Nancy

Liked: Cleanliness, room comfort
Disliked: Property conditions & facilities

Ascott Mayfair disappointing

Great location! Lobby nice and modern with a quaint outdoor seating area. The issue we had was with the room which badly needs to be updated - carpets old and worn looking. The curtain in the bedroom was dirty with black marks on it. Air conditioning in bedroom did not work properly as it did in the living area. The vents were situated under the curtains so I had to find books to prop up against the curtains so that the air would circulate within the room. If you didn't, the air was blowing up at the curtains causing them to blow outwards. Couldn't find any glasses or cutlery in the kitchen! Called housekeeping the next day, guy shows up and proceeds to go through the kitchen not finding any so he tells me that sometimes it's kept in the desk/drawer in living area!! Why? Makes no sense. He looked there and still no cutlery or glasses. He then proceeds to walk to the cabinet that the TV sits on and voila there is everything. That is the strangest place to put these things. I would never think to open those cupboards. There were 4 of us, yet only 2 sets of towels were available. As for trying to use the blowdryer, you couldn't in the bathroom and we were stumped as to where the outlet was. Finally, by the bedroom door, lower on the wall almost floor level was an outlet. On a whim, I plugged in the blowdryer and it worked. Again, who would have thought that and then, you didn't have a mirror to do your hair because the cord wasn't long enough!! For the money, was disappointed.