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Berjaya Eden Park London Hotel

3.0 star property

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Photo gallery for Berjaya Eden Park London Hotel

Interior entrance
Exterior
View from room
Interior
Lobby sitting area

Reviews

6.6 out of 10

Popular amenities

  • Free Wi-Fi
  • Breakfast available
  • Housekeeping
  • 24/7 front desk

Explore the area

View in a map
35-39 Inverness Terrace, Bayswater, London, England, W2 3JS
  • Place, Queensway
    ‪1 min walk‬
  • Place, Kensington Gardens
    ‪3 min walk‬
  • Place, Hyde Park
    ‪13 min walk‬
  • Airport, London (LHR-Heathrow)
    ‪58 min drive‬

Room options

View all photos for Suite

In-room safe, desk, laptop workspace, blackout curtains

Suite

  • Sleeps 2

View all photos for Classic Triple Room

In-room safe, desk, laptop workspace, blackout curtains

Classic Triple Room

  • Sleeps 3

View all photos for Classic Twin Room, 2 Single Beds

In-room safe, desk, laptop workspace, blackout curtains

Classic Twin Room, 2 Single Beds

  • 18 sq m
  • Sleeps 2
  • 2 Single Beds

View all photos for Classic Triple Room

In-room safe, desk, laptop workspace, blackout curtains

Classic Triple Room

  • 20 sq m
  • Sleeps 3
  • 1 Double Bed and 1 Single Bed OR 3 Single Beds

View all photos for Classic Quadruple Room

In-room safe, desk, laptop workspace, blackout curtains

Classic Quadruple Room

  • 25 sq m
  • Sleeps 4
  • 1 Double Bed and 2 Single Beds

View all photos for Classic Single Room

In-room safe, desk, laptop workspace, blackout curtains

Classic Single Room

  • Sleeps 1

View all photos for Quadruple Room

In-room safe, desk, laptop workspace, blackout curtains

Quadruple Room

  • Sleeps 4

View all photos for Premier Single Room

Premier Single Room

Premier Single Room

  • Sleeps 1
  • 1 Single Bed

View all photos for Premier Double Room

In-room safe, desk, laptop workspace, blackout curtains

Premier Double Room

  • Sleeps 2
  • 1 Double Bed

View all photos for Premier Twin Room

Premier Twin Room

Premier Twin Room

  • Sleeps 2
  • 2 Single Beds

View all photos for Premier Triple Room

Premier Triple Room

Premier Triple Room

  • Sleeps 3
  • 3 Single Beds

View all photos for Premier Quadruple Room

Premier Quadruple Room

Premier Quadruple Room

  • Sleeps 4
  • 2 Double Beds

View all photos for Premier King Room

Premier King Room

Premier King Room

  • Sleeps 2
  • 1 King Bed

View all photos for Deluxe Double Room

In-room safe, desk, laptop workspace, blackout curtains

Deluxe Double Room

  • Sleeps 2

View all photos for Classic Double Room

In-room safe, desk, laptop workspace, blackout curtains

Classic Double Room

  • Sleeps 2

View all photos for Classic Twin Room

In-room safe, desk, laptop workspace, blackout curtains

Classic Twin Room

  • Sleeps 2

View all photos for Classic Double Room

In-room safe, desk, laptop workspace, blackout curtains

Classic Double Room

  • 14 sq m
  • Sleeps 2
  • 1 Double Bed

View all photos for Deluxe Double Room, 1 Double Bed

Deluxe Double Room, 1 Double Bed

Deluxe Double Room, 1 Double Bed

  • 18 sq m
  • Sleeps 2
  • 1 Double Bed

View all photos for Classic Single Room, 1 Single Bed

Classic Single Room, 1 Single Bed

Classic Single Room, 1 Single Bed

  • 10 sq m
  • Sleeps 1
  • 1 Single Bed

View all photos for Suite, 1 Double Bed

Suite, 1 Double Bed

Suite, 1 Double Bed

  • 30 sq m
  • Sleeps 2
  • 1 Double Bed

View all photos for Premier Twin Room

In-room safe, desk, laptop workspace, blackout curtains

Premier Twin Room

  • Sleeps 2

View all photos for Premier Quadruple Room

In-room safe, desk, laptop workspace, blackout curtains

Premier Quadruple Room

  • Sleeps 4

View all photos for Premier Double Room

In-room safe, desk, laptop workspace, blackout curtains

Premier Double Room

  • Sleeps 2

View all photos for Premier Single Room

In-room safe, desk, laptop workspace, blackout curtains

Premier Single Room

  • Sleeps 1

View all photos for Premium Triple Room

In-room safe, desk, laptop workspace, blackout curtains

Premium Triple Room

  • Sleeps 3

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About this property

Berjaya Eden Park London Hotel

Victorian hotel with a restaurant, 3-minute walk to Kensington Gardens
A restaurant, concierge services, and a 24-hour front desk are available at this smoke-free hotel. WiFi in public areas is free. Additionally, tour/ticket assistance, a porter/bellhop, and a front-desk safe are onsite.
Berjaya Eden Park London Hotel offers 110 accommodations with laptop-compatible safes and coffee/tea makers. Satellite television is provided. Bathrooms include bathtubs or showers, complimentary toiletries, and hair dryers.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks and phones. Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Housekeeping is provided daily.

The recreational activities listed below are available either on site or nearby; fees may apply.
Our customers tell us they can't get enough of the helpful staff at Berjaya Eden Park London Hotel. During your stay, you're just a quick walk from Kensington Gardens. Features include free WiFi in public areas, plus a restaurant and breakfast (surcharge).
  • Free WiFi
  • Enjoy a bite to eat at the restaurant
  • Buffet breakfast served daily for a fee
  • Services include a concierge, tour or ticket assistance, and a porter
  • Just a 3-minute walk from Kensington Gardens and 13 minutes by foot from Hyde Park
There's a restaurant on site. Public spaces have free WiFi. Multilingual staff, tour/ticket assistance, and concierge services are also featured at Berjaya Eden Park London Hotel.

This 3-star London hotel is smoke free.

For a fee, guests can enjoy buffet breakfast daily from 8:00 AM to 10:00 AM.
Berjaya Eden Park London Hotel has a restaurant on site.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • No on-site parking available
  • Street parking available

Food and drink

  • Daily buffet breakfast available 8:00 AM to 10:00 AM for a fee: GBP 17.90 for adults and GBP 17.90 for children
  • A restaurant

Conveniences

  • 24-hour front desk
  • Luggage storage
  • Safe at front desk
  • Water dispenser

Guest services

  • Concierge services
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Tour and ticket assistance

Accessibility

  • Lift

More

  • 1 building
  • 5 floors
  • Built in 1860
  • Smoke-free property
  • Victorian architecture

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Bathtub or shower
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Towels provided

Entertainment

  • TV with cable/satellite channels

Food and drink

  • Coffee/tea maker
  • Electric kettle

More

  • Desk
  • Iron/ironing board
  • Laptop workspace
  • Laptop-compatible safe
  • Phone

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: midnight
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before 11:00 AM
Contactless check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
For any questions, please contact the property using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • No pets allowed

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • A damage deposit of GBP 50 will be collected before check-in.

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: approximately GBP 17.90 for adults and GBP 17.90 for children

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
This property reserves the right to pre-authorize the guest's credit card prior to arrival.
Cashless transactions are available
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Front desk staff will greet guests on arrival at the property. For any questions, please contact the property using the information on the booking confirmation.
Parcel deliveries will not be accepted and will be returned to sender.
All guests must show a valid photo ID at the property. The property reserves the right to refuse guests without identification.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • Registered guests are the only ones allowed to be in guestrooms.

Property is also known as

Berjaya Eden
Berjaya Eden Hotel
Berjaya Eden Park
Berjaya Eden Park Hotel
Berjaya Eden Park London
Berjaya Eden Park London Hotel
Berjaya London Park Hotel
Berjaya Eden Park London Hotel - United Kingdom England
Hotel Berjaya Eden Park
Berjaya Eden Park London, England

Berjaya Eden Park London Hotel Reviews

Reviews

6.6
Rating 10 - Excellent. 135 out of 1000 reviews
Rating 8 - Good. 356 out of 1000 reviews
Rating 6 - Okay. 237 out of 1000 reviews
Rating 4 - Poor. 165 out of 1000 reviews
Rating 2 - Terrible. 107 out of 1000 reviews

7.0/10

Cleanliness

7.6/10

Staff & service

6.0/10

Amenities

5.8/10

Property conditions & facilities

Reviews

10/10 Excellent

Gabriela

Travelled with family
Liked: Cleanliness, staff & service
Very satisfied with my stay. The room was recently renovated, clean, and fresh. The staff was friendly and helpful. The location is excellent, with two subway stations nearby, making it easy to reach central London
Stayed 3 nights in Oct 2025

6/10 Okay

LYNNE

Travelled with partner
Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
Good location. Many restaurants, shops, and transportation nearby. 3 blocks from Kensington Park. Staff was helpful and responsive. However, hotel needs updating. 2 or 3 buildings are connected and you must walk up and down steps to get from lobby to rooms. Carpet in halls and rooms is warn and soiled.
Stayed 3 nights in Oct 2025

8/10 Good

Claire

Stayed 1 night in Oct 2025

10/10 Excellent

Julie

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Wonderful stay
Stayed 3 nights in Oct 2025

8/10 Good

Julia

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2025

6/10 Okay

Shawna

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Staff was pleasant. The room was sufficient however I read two different places that they are not responsible for theft- which made me feel uneasy. In the lobby there is a sign about thieves as well. The bed was comfortable and the room was clean. Unfortunately you hear a lot of street noise if you hand a room facing the road which I did. The room had a terrace outside which was cool, but the curtain rod stopped the door from opening all of the way. Breakfast is not free.
Stayed 1 night in Sep 2025

8/10 Good

Helene

Liked: Cleanliness, staff & service, room comfort

Wonderful staff

The staff were absolutely wonderful. listened and sorted things out when I had concerns. The breakfast was a surprise as there was a Malaysian menu in addition to croissants, cereals etc.
Stayed 4 nights in Sep 2025

6/10 Okay

Saumil

Business traveller
Liked: Staff & service
Disliked: Property conditions & facilities
Needs a revamp / upgrade.
Stayed 6 nights in Sep 2025

10/10 Excellent

Jerry

Stayed 3 nights in Aug 2025

6/10 Okay

Bryan Bernard

Travelled with group
Liked: Staff & service

Hotel berjaja

Room clean on entry,but not done on daily
Stayed 2 nights in Sep 2025

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2025

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Exceptional

Exceptional
Stayed 1 night in Aug 2025

8/10 Good

Mikaela

Liked: Staff & service, room comfort
Stayed 3 nights in Jul 2025

4/10 Poor

Sharon

Disliked: Cleanliness, property conditions & facilities
This property is old and needs a good remodel. I had to leave a $50 deposit in case of damage but there was not anything to damage as old and needed remodeled and or repaired. Toilet barely worked shower was old tub, carpet dirty and walls dirty as well. I only stayed one night or would have left and found somewhere else to stay. Also i was concerned with the electrical lights came on without being turned on. Didnt want to charge my phone for fear it would damage it.
Stayed 1 night in Jul 2025

8/10 Good

Dana

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Berjaya Eden Park London was a great fit for me as a solo traveler. The staff were all helpful and kind, every interaction was professional and friendly. The location worked very well for me, as it was a 1 minute walk from the Bayswater Station and about a 5 minute walk from the Queensway Station. The room did get rather warm because the weather overall was fairly hot, but I appreciated that the room had a fan! Overall, it worked for what I needed and I'd stay here again.
Stayed 3 nights in Jul 2025

6/10 Okay

Tammy

Travelled with family
Liked: Staff & service
Bed was old room was musty
Stayed 1 night in Jun 2025

10/10 Excellent

Shaun

Stayed 7 nights in Jun 2025

6/10 Okay

Joanne

Liked: Cleanliness, staff & service
Stayed 2 nights in Jul 2025

6/10 Okay

E C

Travelled with family

Mishaps

We dropped our bags off in the morning. When we checked in at night one bag was missing/not in the baggage holding area. It was shortly after delivered to our room. It was apparently stored in the office instead of the baggage holding area. VERY STRESSFUL! Room was fine, clean, good facilities. I also got charged at check-in time, whilst I already had paid via the website. Currently waiting for my second payment to return in my bank account…
Stayed 1 night in Jul 2025

2/10 Terrible

Robert

Disliked: Cleanliness, property conditions & facilities, room comfort

DANGER - WARNING - DON'T DRINK THE WATER

DANGER WATER. Bad information. No one mentioned you CANNOT drink or brush your teeth with the water. Sign is hidden and no bottled water in the room. After moving towel the sign becomes clear (note attached). Hotels.com says there are elevators BUT first must go up 15 steps AND down 4 steps to get to first floor where you can take an elevator to the second floor. Funny, two different elevators, both is vastly different locations and yet no way to second floor with the "steps of death". Tough for 4 night stay. No one available to carry bags up stairs at a 8pm check in nor at check out. No one to answer room phone. Will note that after discussing water issues, desk offered bottle water. By then is was too late for both of us and our GI health. Construction noise ALL night. Need I go on. Part of the blame must fall on Hotels.com for not checking what properties claim to offer. Lastly, this is absolutely the first negative report I have written in over 20 years.
WATER DANGER
Iron burn
Stayed 4 nights in Jun 2025

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, room comfort
Overall had a great stay! The staff was kind and helpful and there was an elevator that was helpful in moving luggage. I will note that there was no air conditioning or fan in our room, so if you stay here in the summer be aware of higher temperatures in the room.
Stayed 3 nights in Jun 2025

4/10 Poor

Julian

Liked: Cleanliness
Room 210 Outside the window there are ac units that expell hot air that means if you open the window the hot air goes into the room and if you close the window you can't get fresh air. Unbearably hot! The fan helped but only slightly. Staff were great, tried to move us, but we didn't have time, due to commitments.
Stayed 2 nights in Jul 2025

8/10 Good

Marie

Travelled with family
Stayed 3 nights in Jul 2025

8/10 Good

jody

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Okay place to stay

Great location. The remodeled rooms are small but well kept. The older rooms do not have air conditioning and are prettt dated. Also, first floor rooms are really loud
Stayed 6 nights in Jun 2025

10/10 Excellent

Arup

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great stay, very good location
Stayed 1 night in Jun 2025