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Borough Market Apartments

4.0 star property

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Flat-screen TV
Apartment, 2 Bedrooms | Living room
Exterior detail
Apartment | In-room dining
Apartment, 2 Bedrooms

Reviews

7.6 out of 10
Good

Popular amenities

  • Kitchen
  • Free Wi-Fi

Explore the area

View in a map
16-18 Marshalsea Road, London, England, SE1 1HL
  • Place, Borough Market
    ‪7 min walk‬
  • Place, The Shard
    ‪9 min walk‬
  • Place, London Bridge
    ‪12 min walk‬
  • Airport, London (LHR-Heathrow)
    ‪83 min drive‬

Room options

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Apartment | Living area

Apartment

  • 50 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 Double Bed and 1 Double Sofa Bed
  • Free Wi-Fi

View all photos for Apartment, 2 Bedrooms

Apartment, 2 Bedrooms | Bathroom

Apartment, 2 Bedrooms

  • 70 sq m
  • Sleeps 6
  • 2 Double Beds and 1 Double Sofa Bed
  • Free Wi-Fi

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About this property

Borough Market Apartments

This smoke-free apartment building features free WiFi in public areas. Each apartment provides a kitchen with a refrigerator, an oven, a stovetop, and a microwave. Guests can appreciate conveniences like a dining area and a coffee/tea maker, and other amenities include free WiFi and a flat-screen TV. Weekly housekeeping is available.
Borough Market Apartments offers 11 accommodations with coffee/tea makers and hair dryers. Accommodations at this 4-star apartment have kitchens with refrigerators, stovetops, microwaves, and separate dining areas. Bathrooms include bathtubs.

Guests can surf the web using the complimentary wireless Internet access. Flat-screen televisions are featured in guestrooms. Additionally, rooms include irons/ironing boards and portable fans. Housekeeping is provided weekly.

With your stay at Borough Market Apartments, you're connected to a shopping center and just a quick walk from Borough Market. Features include free WiFi in public areas. This upscale apartment building has 11 apartments. Each apartment includes amenities such as free WiFi and a kitchen.
  • Each apartment offers a kitchen, a dining area, and a flat-screen TV
  • Free WiFi
  • Services include luggage storage
  • Within a 10-minute walk of Borough Market and River Thames
Public spaces have free WiFi.

This 4-star London apartment is smoke free.

Property amenities

Internet

  • Available in the apartment: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • No on-site parking available

Family friendly

  • Cot: GBP 30 per stay

Kitchen

  • Coffee/tea maker
  • Cookware, dishware, and utensils
  • Electric kettle
  • Hob
  • Microwave
  • Oven
  • Refrigerator

Bedrooms

  • Bedsheets provided
  • Rollaway/extra bed: GBP 20 per night

Bathroom

  • Bathtub
  • Hair dryer
  • Private bathroom
  • Towels provided

Living spaces

  • Separate dining area

Entertainment

  • Flat-screen TV

Comfort

  • Heating
  • Portable fan

Pets

  • No pets allowed

Suitability/Accessibility

  • No lift
  • Smoke-free property

Services and conveniences

  • Iron/ironing board
  • Luggage storage
  • Weekly housekeeping

Location highlights

  • Connected to a shopping centre
  • In a historical district
  • In a shopping district
  • Near a hospital
  • Near a train station
  • Near the boardwalk/promenade

Safety features

  • Carbon monoxide detector (host has indicated there is a carbon monoxide detector on the property)
  • Smoke detector (host has indicated there is a smoke detector on the property)

General

  • 11 units

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: 6:00 PM
Late check-in subject to availability
Late check-in fee: GBP 50 for check-in between 8 PM and midnight
Minimum check-in age: 18

Check-out

Check-out before 10 AM
Contactless check-out available
Late check-out subject to availability
Late check-out fee: GBP 60

Special check-in instructions

There is no front desk at this property
The check-in location differs from the property location; go to: [at the office by Camden Town Station.]
Guests must contact the property in advance for check-in instructions; your host will greet you
To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation
If you are planning to arrive after 6:00 PM please contact the property in advance using the information on the booking confirmation
For any questions, please contact the property using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools
This property's general deposit is GBP 300 for 1 bedroom apartments, GBP 450 for 2 bedroom apartments, and GBP 600 for 3 bedroom apartments.

Access methods

Host will greet you

Pets

  • No pets allowed

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available for GBP 20.0 per night.
  • Cribs (infant beds) are available for GBP 30.0 per stay.

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Cash deposit: GBP 600 per accommodation, per stay

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Late check-in fee: GBP 50 for check-in between 8 PM and midnight
  • Late check-out fee: GBP 60 (subject to availability)
  • Crib (infant bed) fee: GBP 30.0 per stay
  • Rollaway bed fee: GBP 20.0 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards and cash
Host has indicated there is a carbon monoxide detector on the property
Host has indicated there is a smoke detector on the property
This property is professionally cleaned
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
This property does not have a front desk. The check-in location differs from the property location. To check in, guests will need to go to at the office by Camden Town Station.
To arrange for check-in, guests must contact the property at least 24 hours prior to arrival using the information on the booking confirmation. Guests arriving after 6:00 PM must make advance arrangements by contacting the property using the information on the booking confirmation. Guests must contact the property in advance for check-in instructions. The host will greet guests on arrival. For any questions, please contact the property using the information on the booking confirmation.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • Please note that this property can refuse certain bookings for the purpose of group events or parties, which include pre-wedding stag/bachelor and hen/bachelorette parties.
  • A mandatory cleaning fee is included in this property's rental rate.

Property is also known as

Borough Market Apartments Apartment London
Borough Market Apartments Apartment
Borough Market Apartments London
Borough ket Apartments London
Borough Market Apartments London
Borough Market Apartments Apartment
Borough Market Apartments Apartment London

Borough Market Apartments Reviews

Reviews

7.6

Good

Rating 10 - Excellent. 7 out of 28 reviews
Rating 8 - Good. 15 out of 28 reviews
Rating 6 - Okay. 2 out of 28 reviews
Rating 4 - Poor. 1 out of 28 reviews
Rating 2 - Terrible. 3 out of 28 reviews

8.0/10

Cleanliness

7.0/10

Staff & service

5.0/10

Amenities

7.2/10

Property conditions & facilities

Reviews

Verified

8/10 Good

Richard

Liked: Cleanliness, room comfort, communication

Great flat

Brilliant location, great communication, really good value.
Stayed 3 nights in Oct 2025
Verified

10/10 Excellent

katherine

Disliked: Communication
A great place to stay if you want to be in the center of everything. Perfect location. Unit itself not bad, except for the constant smell of sewage coming from the water lines and low water pressure in shower.
Stayed 4 nights in Oct 2025
Verified

2/10 Terrible

Wasim

Disliked: Cleanliness, amenities, property conditions & facilities
Wouldn’t recommend this place even for roaches. It’s all about the money and nothing else.
Stayed 4 nights in May 2025
Verified

8/10 Good

Melissa

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Spacious and bright apartment!

The apartment was in a great location, really bright and spacious! Good shower. Note that key collection is across town. Some items not there for longer stay eg cloth in the kitchen, but overall very good.
Stayed 14 nights in Jan 2020
Verified

2/10 Terrible

Catherine

Disliked: Cleanliness, amenities, property conditions & facilities, communication
This apartment and listing are a scam. When I messaged about getting a crib for the apartment, they told me that it was going to be twice as much as it said in the listing. When I pointed this out, they admitted their mistake and went by the listed price. We wanted to check in about 19 hours late so that we would have somewhere to land with our toddler after an overnight flight. We were told that this wasn't possible and that we would have to check in a day late with no refund for that first day. That turned out to be completely incorrect, and the "check in" process was just picking up the keys at a 24 hour convenience store. The address listed on our booking was different than the actual address. It was in a worse location and was farther from public transport and attractions than it was supposed to be. Also, the key pick up location was half a mile away, so we had to walk our luggage and baby for an extra mile to pick up the keys. The apartment was not nice. It was bare and shabby and all of the furniture was uncomfortable. Finally, and most importantly, the apartment was FREEZING. We spent hours trying to message and call to get help turn on the heat while wearing our winter coats inside. The were slow to return messages and never answered calls. We never got the heat on and ended up leaving to find somewhere else to stay. After we left, they told us that the heat is controlled by the building, so it couldn't be changed. They're still refusing to refund us.
Stayed 14 nights in Jan 2025
Verified

2/10 Terrible

Michaela Petra

Disliked: Cleanliness, amenities, property conditions & facilities, communication
Kaputt
Stayed 6 nights in Aug 2025
Verified

8/10 Good

Amanda

Liked: Cleanliness, property conditions & facilities, room comfort
Disliked: Staff & service

ead the small print

First the Good news, the flat is very nice. one bedroom, bathroom and open plan lounge/kitched. The bedroom is divided only by a curtain from the rest of the flat. The lat is secure and is situated only 5 minute walk to Shard/London Bridge/Guys Hospital. Caution if you have a medical complaint be aware that the there is a number of steep stairs to get up to the flats front door. All in all great location and nice flat. However, the booking process and customer service is awful. I booked through hotels.com and did not notice that you had to collect the keys from Camden or you could pay extra ££ for them to be delivered to the flat for when you got there. This piece of information is conveniently not shown on the front page of the description and you have to click read more to see it. For those who dont know this is a real pain getting across London. IAs soon as i received the confirmation i realised the process for picking up the keys and i tried to cancel, but they would have nothing of it. I tried contacting Hotels.com who contacted them on my behalf but again to no avail. When you arive in Camden you have to pay a cleaning bill, separately and only in Cash. They will not accept card payment for the cleaning, even though they have a card machine there and will let you pay the deposit fro the flat on it. I physicall had to exit the building find the local cash machine and then go back. Bottom line great flat but BE AWARE OF THE KEY & FEES COLLECTION PROCESS
Stayed 3 nights in Nov 2019
Verified

6/10 Okay

Km Bredo

Liked: Room comfort
Disliked: Staff & service

Wrong apartment

We expected the apartment to be at 16-18 Marshalsea Rd (chosen cause close to Borough tube station) but we were placed in a total different one at Plantain Pl. Quite disappointing.
Stayed 4 nights in Oct 2019
Verified

8/10 Good

MRS C

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Living in London

Loved the apt very modern great view of the shard nice area. Possible downside 34 steps up to apt.
Stayed 13 nights in Jan 2019
Verified

10/10 Excellent

Fredrik

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Perfect location and modern flat

Excellent location next to cafes and only 10 min walk from the Globe theatre and the London bridge, and yet in a very quiet house. Staff at the rental place (keys not picked up at the flat) was very helpful. No problems storing bags etc
Stayed 4 nights in Dec 2018
Verified

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very clean and modern apatrment near everything you need.
Stayed 3 nights in Nov 2018
Verified

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location with lots of facilities nearby. Clean comfortable apartment in easy walking distance of the South Bank.
Stayed 3 nights in Nov 2018
Verified

6/10 Okay

Verified traveller

Liked: Cleanliness, property conditions & facilities
Unnecessary fees and time waste with check in at diffent location. Just be aware of it. People are nice. Appartment was nice.
Stayed 2 nights in Nov 2018
Verified

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The property is comfortable and clean. Close to London city with access to buses and tube at borough station. Just needed to note you have to pick up the key from an agency in Camden and then head to Borough. We walked to Borough markets, the shard and london bridge which wasn't to far.
Stayed 4 nights in Jun 2018
Verified

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Super zentrale Unterkunft! Optimale Verbindungen mit Bus und Metro. Wir kommen gerne wieder.
Stayed 4 nights in Apr 2018
Verified

10/10 Excellent

Taru

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Ihana paikka!

Erittäin mukava asunto ja kivalla paikalla. Palvelu oli hyvää ja asunnon sekä toimiston löysi helposti. Henkilökunta ystävällistä.
Stayed 4 nights in Jan 2018
Verified

4/10 Poor

Daniel

Liked: Property conditions & facilities
Disliked: Staff & service

Rude staff, terrible service.

Terrible customer service, and a different location to that which was advertised. Upon arriving at Gatwick from my delayed flight, I was called by the hotel who advised me that, because of this delay, I would have to pay a late check-in fee. Brilliant; thanks for understanding that these circumstances are out of my hands. I then followed the map in the Hotels.com app to where it said the hotel was located. No sign of it. I then rang the hotel, only to be informed that I had to go to Camden Town to pick up the keys first, and that since I would now be even later, my late check in fee had increased. Camden Town is FOUR MILES away from the location that is shown on the Hotels.com app. When I tried to explain my predicament to the member of staff on the phone, she told me that if I couldn't get to Camden Town tonight, my reservation would be cancelled. She then hung up on me. After ringing them back to explain that I didn't want my reservation to be cancelled as I had paid over £1000 for it, and I didn't think this issue was my fault, I asked for advice on how to get to Camden Town, as I am not a local. I was told to work it out myself, and again hung up on. I took myself and all my luggage up to this new location, was given my keys after paying an additional late fee and cleaning fee (which suspiciously could only be paid in cash) totaling £60, then told I was now responsible for getting myself back to Borough, at my own expense.
Stayed 6 nights in Sep 2017
Verified

8/10 Good

Verified traveller

Liked: Cleanliness, property conditions & facilities, room comfort
Disliked: Staff & service
Spacious and clean, noisy neighbourhood and area a little sketchy.
Stayed 5 nights in Aug 2017
Verified

8/10 Good

David

Liked: Cleanliness, room comfort
Disliked: Staff & service, property conditions & facilities

Apartments were nice

Apartments were nice but very confusing and frustrated when they have you check in at another address that is not even close to the apartments, almost have to find another apartment if it wasn't for a nice person that took us to the check in address by metro and then guide us to the address. If I come back again I will try not to use apartments.
Stayed 4 nights in Jun 2017
Verified

8/10 Good

Nick

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
the flat is superb the method of finding the office and then subsequently the flat is not perfect as you break your journey
Verified

10/10 Excellent

Franck

Liked: Cleanliness, room comfort, communication
Stayed 3 nights in Apr 2025
Verified

8/10 Good

Verified traveller

Stayed 3 nights in Feb 2019
Verified

8/10 Good

Verified traveller

Stayed 3 nights in Feb 2019
Verified

8/10 Good

Verified traveller

Stayed 3 nights in Feb 2019
Verified

8/10 Good

Verified traveller

Stayed 3 nights in Feb 2019